Mohamed V Uber 314cv5200 Complaint
Mohamed V Uber 314cv5200 Complaint
Mohamed V Uber 314cv5200 Complaint
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
Plaintiff,
18
v.
19
20
21
22
23
24
25
26
27
28
29
30
31
Plaintiff ABDUL KADIR MOHAMED, by and through his counsel, brings this Class Action
1
2
Complaint against UBER TECHNOLOGIES, INC. (Uber); RASIER, LLC (Rasier); HIREASE,
LLC (Hirease); and DOES 1-50 (collectively, Defendants), on behalf of himself and all others
similarly situated, and alleges, upon personal knowledge as to his own actions and his counsels
investigations, and upon information and belief as to all other matters, as follows:
NATURE OF THE CASE
6
1.
This class action challenges Defendants widespread violations of the Fair Credit
Reporting Act, 15 U.S.C. 1681-81x (FCRA), in employment background screening. This case
further challenges Defendants widespread violations of related California and Massachusetts laws,
10
including the Massachusetts Consumer Credit Reporting Act (MCRA) M.G.L. c. 93 50 et seq.,
11
and the California Consumer Credit Reporting Agencies Act (CCRAA), Cal. Civ. Code 1785.1 et
12
seq.
13
JURISDICTION AND VENUE
14
15
16
17
2.
This Court has subject matter jurisdiction under 28 U.S.C. 1331 because this action
arises under the FCRA, 15 U.S.C. 1681 et seq., which is a federal statute.
3.
The Court also has subject matter jurisdiction over this action pursuant to 28 U.S.C.
18
1332(d)(2), because the proposed class has more than 100 members, the class contains at least one
19
member of diverse citizenship from Defendants, and the amount in controversy exceeds $5 million.
20
4.
The Court has personal jurisdiction over Defendants because Defendant UBER
21
TECHNOLOGIES, INC. has its principal place of business in this District at 800 Market Street, 7th
22
Floor, San Francisco, CA 94102, and Defendant RASIER, LLC has its principal place of business in
23
this District at 1455 Market Street 4th floor, San Francisco, CA, 94103. Defendants are authorized to,
24
25
5.
26
substantial part of the events and omissions giving rise to this action occurred in this District in
27
28
29
30
31
1
CLASS ACTION COMPLAINT, NO. 14-5200
6.
Intradistrict Assignment: Pursuant to Civil Local Rules 3-2(c) a substantial part of the
events or omissions which give rise to the claims occurred in San Francisco County, and it is therefore
4
5
6
7
7.
Massachusetts.
8.
throughout the United States. Uber is a corporation organized under the laws of the state of Delaware
with its principal place of business at 800 Market Street, 7th Floor, San Francisco, CA 94102.
10
9.
Defendant RASIER, LLC is, on information and belief, a wholly owned subsidiary of
11
Uber. Rasier is a limited liability company organized under the laws of the state of Delaware with its
12
principal place of business at 1455 Market Street 4th floor, San Francisco, CA, 94103.
13
10.
Defendant HIREASE, LLC is a limited liability company organized under the laws of
14
the state of Florida with its principal place of business at 695 S. Bennett St, Southern Pines, NC
15
28387.
16
11.
At all times relevant hereto, Uber and Rasier were users of consumer reports and
17
therefore subject to regulation under 15 U.S.C. 1681b, Cal. Civ. Code 1785.20.5, and M.G.L. c 93
18
50. Hirease is a producer of such reports subject to regulation under the same laws.
19
12.
Plaintiff is unaware of the true names and capacities of the defendants sued as DOES
20
1-50, and therefore sues these defendants by fictitious names. Plaintiff will seek leave to amend this
21
Complaint when and if the true identities of these DOE defendants are discovered. Plaintiff is
22
informed and believes and thereon alleges that each of the Defendants designated as a DOE is
23
responsible in some manner for the acts and occurrences alleged herein, whether such acts or
24
occurrences were committed intentionally, negligently, recklessly or otherwise, and that each said
25
DOE defendant thereby proximately caused injuries and damages to Plaintiff as herein alleged, and is
26
27
28
29
30
31
13.
On information and belief, at all times mentioned herein, each named Defendant and
DOES 1-50 were the employees, agents, or representatives of each other and were acting with the
2
CLASS ACTION COMPLAINT, NO. 14-5200
knowledge and consent of each other Defendant and within the purpose and scope of such
employment, agency or representation in doing or failing to do the acts alleged in this Complaint.
Each Defendant has ratified and approved the acts of its agents.
SUBSTANTIVE ALLEGATIONS
4
5
14.
employers use of consumer background reports as a factor in their decisions to hire, promote,
reassign, or terminate employees. Specifically, the statutes require that an employer first disclose its
intent to use a background report in its hiring decision and must obtain the prospective employees
written authorization to do so, and the employers disclosure must be in a document that consists
10
11
12
13
solely of the disclosure. 15 U.S.C. 1681b(b)(2)(A); see also Cal. Civ. Code 1785.20.5(a).
15.
Hirease contracts with Uber and Rasier to provide background screening services, and
Misreported information can and does often lead to grave consequences for the job
14
seeker. Thus, Congress enacted the FCRA to insure consumer information is furnished and used in a
15
16
17.
Accordingly, under the FCRA, 15 U.S.C. 1681b(b)(3)(A), before taking any adverse
17
employment action based in whole or in part on a consumer report, the employer must provide to the
18
job applicant:
19
a.
20
b.
A description in writing of the rights of the consumer under the FCRA; and
21
c.
22
23
18.
The MCRA contains similar strictures, but adds certain language protecting and
24
advising consumers of their rights that employers must include in their notices at the varying stages.
25
26
19.
The MCRA also requires that companies such as Hirease provide a copy of any
27
consumer report procured by Uber or Raiser to Plaintiff and to other similarly situated applicants or
28
employee at the time it provides any such report to Uber or Rasier. M.G.L. c. 93 60.
29
30
31
3
CLASS ACTION COMPLAINT, NO. 14-5200
20.
Similarly, the CCRAA requires that: Prior to requesting a consumer credit report for
employment purposes, the user of the report shall provide written notice to the person involved. The
notice shall inform the person that a report will be used, and shall identify the specific basis under
subdivision (a) of Section 1024.5 of the Labor Code for use of the report. The notice shall also inform
the person of the source of the report, and shall contain a box that the person may check off to receive
a copy of the credit report. If the consumer indicates that he or she wishes to receive a copy of the
report, the user shall request that a copy be provided to the person when the user requests its copy
from the credit reporting agency. The report to the user and to the subject person shall be provided
contemporaneously and at no charge to the subject person. Cal. Civ. Code 1785.20(a)
10
21.
The FCRA also requires that, after any adverse action occurs, the employee or job
11
applicant must receive a second notice, mandated by 15 U.S.C. 1681m(a). (Hereinafter, the pre-
12
13
22.
14
with the pre-adverse action disclosure requirement even where the information contained in the
15
consumer report (such as a criminal record) would automatically disqualify the individual from
16
employment or lead to an adverse employment action. FTC, 40 years of Experience with the Fair
17
18
23.
The FCRA further requires that before any consumer reporting agency may provide
19
consumer reports on an applicant, the reporting agency must obtain a certification from the employer
20
that the employer has given the required pre-adverse action disclosure and will give the required
21
adverse action notice, if required (i.e., the employer ultimately takes an adverse employment action).
22
15 U.S.C. 1681b(b)(1)(A).
23
24.
The Federal Trade Commission has issued guidance that when an employer enters into
24
a bona fide independent contractor relationship with an individual, it must comply with the applicable
25
provisions of the FCRA pertaining to consumer reports obtained for employment practices. FTC,
26
27
28
29
30
31
4
CLASS ACTION COMPLAINT, NO. 14-5200
1
2
3
25.
Uber and Rasier are employers and are users of consumer reports for the purposes
of the FCRA and therefore are regulated entities under the FCRA.
26.
Plaintiff is informed and believes and thereon alleges that Uber and Rasier knowingly,
voluntarily, and with the assistance of its counsel, executed a certification providing that it would
comply with various provisions of the FCRA, including by providing the required pre-adverse and
27.
15 U.S.C. 1681m(a) and similar California and Massachusetts law by failing to provide job
applicants and employees with compliant pre-adverse action notices and adverse action notices in
10
11
12
13
28.
After previously working for Uber as an Uber Black driver, Plaintiff applied to Uber
14
29.
Plaintiff was told he needed to get a new car for the position.
15
30.
16
September of 2014.
17
31.
18
own car.
19
32.
20
21
22
23
24
25
26
In early October 2014, Plaintiff in fact began working as an Uber X driver using his
At approximately the same time, Plaintiffs access to the Uber app on his phone, which
While the above-referenced October 28 email also stated indicates that, [i]n
27
accordance with the Fair Credit Reporting Act, Plaintiff had previously received a copy of this
28
information and a copy of [his] rights under the Act, Plaintiff did not receive such materials.
29
30
31
5
CLASS ACTION COMPLAINT, NO. 14-5200
35.
Plaintiff was deprived of any meaningful opportunity to review the information in the
consumer report and discuss it with Defendants before they made the decision not to hire him,
including because the above-referenced email came at 1:26 a.m., and because Plaintiff never received
any pre-adverse action notice. Defendants did not give meaningful consideration to Plaintiffs
6
7
8
9
10
11
12
13
36.
Plaintiff never received a compliant pre-adverse action notice either from Uber, Rasier,
Hirease or any other party contracted by Ubern or Rasier to provide such notice.
37.
report concerning Plaintiff indicated he had a minor criminal record that, in fact, stems from his seven
children receiving much-needed Medicaid benefits.
38.
Defendants termination of Plaintiff deprived him of his livelihood and left him without
an alternative means of providing for his family, including his seven children.
39.
Defendants did not provide Plaintiff with a copy of any Criminal Offender Record
14
Information (CORI), nor with any CORI or other background check policy. See M.G.L. c. 6
15
171A.
16
40.
17
18
19
Defendants did not provide Plaintiff with information regarding the process for
41.
Defendants knew or should have known their duties under M.G.L. c. 93 50 et seq. to
20
maintain a CORI policy and to provide a copy of such policy to Plaintiff upon an adverse employment
21
decision.
22
42.
Defendants knew or should have known their duties under the FCRA to provide pre-
23
adverse and adverse action notices compliant with 15 U.S.C. 1681b(b)(3) and 15 U.S.C. 1681m(a).
24
Nevertheless, Defendants intentionally, recklessly, or grossly negligently failed to provide the same to
25
Plaintiff.
26
43.
Defendants knew or should have known their duties to include in the adverse action
27
notice the statutorily-prescribed language under M.G.L. c. 93 62 requiring the Defendants to inform
28
the consumer of his rights in substantially the manner mandated by the statute.
29
30
31
6
CLASS ACTION COMPLAINT, NO. 14-5200
44.
Defendants knew or should have known their duties to provide pre-adverse action
notices in compliance with Cal. Civ. Code 1785.20.5(a), but intentionally, recklessly, or grossly
45.
During the relevant period, Hirease provided and continues to provide consumer reports
to Uber and Rasier under a service agreement. On information and belief, under the service agreement,
Uber and Rasier certified to Hirease that they would comply with the FCRA, including provisions
specifically and directly relating to their duties to provide pre-adverse action and adverse action
46.
On information and belief, Defendants Uber and Rasier knowingly, voluntarily, and
10
with the assistance of counsel signed the service agreement including the above-mentioned
11
certification.
12
47.
In direct violation of the FCRA, CCRAA, and MCRA, whenever adverse action is
13
taken against an applicant on the basis of information disclosed on a consumer report, Defendants fail
14
to afford the applicants the procedural safeguards mandated by law as described above, including by
15
failing to provide pre-adverse action notices and a reasonable opportunity to dispute information in
16
17
48.
On information and belief, among its service offerings, Hirease provides a package of
18
services which purport to assist the employer in complying with the FCRA by automatically
19
generating and emailing pre-adverse action and adverse action notices to the consumer along with a
20
copy of the consumer report under the employers letterhead whenever there has been an adverse
21
action adjudication by Hirease based on pre-determined criteria supplied by Uber and Rasier.
22
49.
Consumer reporting agencies routinely provide a similar service and many employers
23
purchase it. Uber and Rasier could have easily and cost-effectively complied with the mandates of the
24
FCRA, CCRAA, and MCRA by purchasing such services, but failed to do so.
25
50.
Uber knew or had reason to know that its conduct was inconsistent with published FTC
26
guidance interpreting the FCRA and the plain language of the statute as applicable to independent
27
28
29
30
31
7
CLASS ACTION COMPLAINT, NO. 14-5200
1
2
3
4
51.
<partners.uber.com/drive>.
52.
In the course of its application, Uber presents drivers with the provision By signing
up, I agree to the Privacy Policy and understand that Uber is a request tool, not a transportation
carrier. <https://partners.uber.com/signup/boston/p2p/>.
7
8
9
53.
Ubers application process comprises three steps. Step One requires that the applicant
10
ongoing and continual basis to access and reaccess consumer reports at any time without further
11
12
55.
Step Two of the application process requires that the applicant upload certain personal
13
information such as a drivers license, car registration, personal insurance documentation, and
14
15
56.
Step Three requires that the applicant complete a 20-minute online quiz.
16
CLASS ACTION ALLEGATIONS
17
18
19
57.
Plaintiff brings this action pursuant to Federal Rules of Civil Procedure 23(b)(2) and
20
21
a.
Nationwide FCRA Disclosure Class: All persons in the United States who applied for
22
employment with, or were employed by, Defendants Uber and/or Rasier on or after
23
November 24, 2009, and concerning whom Defendants procured a consumer report
24
and who: (1) received no disclosure regarding the possibility of consumer report
25
26
27
disclosure.
28
29
30
31
8
CLASS ACTION COMPLAINT, NO. 14-5200
b.
Nationwide FCRA Adverse Action Class: All persons in the United States who (1)
were subject to adverse employment action on or after November 24, 2009 based in
whole or in part on any consumer report procured by Defendants Uber and/or Rasier;
and (2) to whom Defendants did not provide the written materials required under 15
6
7
c.
Nationwide CCRAA Class: All persons in the United States who (1) applied for
employment with, or were employed by, Defendants Uber and/or Rasier on or after
November 24, 2012; (2) who were the subject of a consumer report procured by
10
Defendant; and (3) who were not provided with prior notice meeting the requirements
11
12
13
d.
14
employment with, or were employed by, Defendants Uber and/or Rasier on or after
15
November 24, 2012, and (1) received an adverse action notice failing to inform them
16
of their rights as required under M.G.L. c. 93 62; and/or (2) did not receive a copy
17
18
required by M.G.L. c. 93 60
19
20
e.
21
Uber and/or Rasier took adverse employment action on or after _____, 2012, and
22
23
and (1) to whom such CORI was not provided; (2) to whom no CORI policy was
24
provided; and/or (3) to whom no information was provided concerning the process for
25
26
27
28
29
30
31
58.
Excluded from each of the above Classes are Defendants, including any entity in which
as well as the officers, directors, affiliates, legal representatives, predecessors, successors, and assigns
of Defendants. Also excluded are the judges and court personnel in this case and any members of their
immediate families.
4
5
6
59.
Plaintiff reserves the right to amend or modify the Class definitions with greater
specificity or division into subclasses after having had an opportunity to conduct discovery.
60.
Numerosity. Fed. R. Civ. P. 23(a)(1). Each Class is so numerous that joinder of all
members is unfeasible. The precise number of members of each Class cannot be determined without
61.
Commonality and Predominance. Fed. R. Civ. P. 23(a)(2) and (b)(3). There are
10
questions of law and fact common to each Class, which predominate over any questions affecting
11
only individual members of each respective Class. These common questions of law and fact include,
12
without limitation:
13
d.
14
e.
15
16
f.
Whether Defendants Uber and Rasier violated the FCRA by failing to provide notice
17
to members of the FCRA Classes with a clear and conspicuous disclosure that
18
19
g.
disclosure;
20
21
h.
Whether Defendants procured the written authorization of Plaintiff and other Class
members prior to obtaining consumer reports concerning them;
22
23
Whether Defendants provide such disclosure in a document that consists solely of that
i.
Whether Defendants have taken adverse employment action based upon information
24
25
26
j.
Whether Defendants violated the FCRA by failing to provide Plaintiff and other
27
putative Class members, prior to taking adverse action, with notice that adverse action
28
29
30
31
10
CLASS ACTION COMPLAINT, NO. 14-5200
k.
Whether Defendants have taken adverse employment action based upon information
1681;
l.
m.
n.
the rights of Plaintiff and other Class members under the FCRA, the CCRAA, and/or
10
o.
11
12
The nature of the relief, including equitable relief, to which Plaintiff and other Class
62.
Typicality. Fed. R. Civ. P. 23(a)(3). Plaintiffs claims are typical of the claims of the
13
Classes he seeks to represent. Plaintiff and all Class members were exposed to uniform practices and
14
15
63.
16
adequately represent and protect the interests of the members of the Classes. Further, Plaintiffs
17
18
64.
19
other available methods for the fair and efficient adjudication of this action since joinder of all Class
20
members is impracticable and will waste judicial resources. Moreover, the adjudication of this
21
controversy through a class action will avoid the possibility of inconsistent and potentially conflicting
22
outcomes. Finally, there will be no difficulty in managing this action as a class action.
23
65.
Injunctive and Declaratory Relief. Fed. R. Civ. P. 23(b)(2). Defendants actions have
24
been uniform as to all members of each Class. Defendants have acted or refused to act on grounds that
25
apply generally to each Class, so that final injunctive relief or declaratory relief is appropriate with
26
27
28
29
30
31
11
CLASS ACTION COMPLAINT, NO. 14-5200
1
2
(Against Uber and Rasier on behalf of Plaintiff and the FCRA Classes)
66.
67.
6
7
employment action against Plaintiff and other members of the putative FCRA Classes.
68.
Defendants violated the FCRA by failing to acquire from Plaintiff and Class members
proper authorization prior to conducting the background check and/or did not utilize an authorization
10
69.
Defendants violated the FCRA by failing to provide notice to Plaintiff and other Class
11
members with a conspicuous disclosure that Defendants would procure a consumer report for
12
employment purposes, in a document that consists solely of the disclosure, as required by 15 U.S.C.
13
1681b(b)(2)(A).
14
70.
Defendants further violated the FCRA by failing to provide Plaintiff and other
15
putative Class members, prior to taking adverse action, with notice that adverse action would be
16
17
71.
Defendants violated the FCRA by taking adverse employment action based upon
18
information contained within applicants and/or employees consumer reports without providing
19
20
72.
21
disregard of their obligations and the rights of Plaintiff and other Class members under 15 U.S.C.
22
1681b(b)(3)(A). The willfulness of Defendants conduct is reflected by, among other things, the
23
following facts:
24
a.
Based on the plain language of the statute, legal advice provided by its own general
25
26
knew or should have known that its failure to provide compliant pre-adverse actions
27
28
29
30
31
12
CLASS ACTION COMPLAINT, NO. 14-5200
b.
Based on published FTC guidance, Defendants knew or should have known that its
choice to consider itself exempt from the provisions of the FCRA because they
unlawful;
c.
Defendants could have complied with the statutory duty to provide a pre-adverse
action notice either by sending the notice directly to the affected consumer job
d.
so, Defendants failed to adopt any measure or mechanism which would have provided
10
11
Despite the clear notice of the law, full ability to comply, and ample opportunity to do
73.
Plaintiff and other members of the FCRA Classes are entitled to actual damages or
12
statutory damages of not less than $100.00 and not more than $1,000.00 for each and every one of
13
14
15
74.
Plaintiff and other members of the FCRA Classes are entitled to recover their costs
16
SECOND CAUSE OF ACTION
17
18
19
20
75.
21
76.
Defendants used a consumer credit report as defined in Cal. Civ. Code 1785.3 to
22
23
take adverse employment action against Plaintiff and other members of the CCRAA Class.
77.
Defendants violated the CCRAA by failing to provide written notice to Plaintiff and
24
other members of the CCRAA Class, prior to requesting such consumer credit reports, that complied
25
with Cal. Civ. Code 1785.20.5 by informing Plaintiff and other members of the CCRAA Class of the
26
specific basis under subdivision (a) of Section 1024.5 of the Labor Code for use of the reports,
27
informing them of the source of the reports, and including a box that such persons could check off to
28
29
30
31
13
CLASS ACTION COMPLAINT, NO. 14-5200
1
2
78.
disregard of their obligations and the rights of Plaintiff and other Class members under the CCRAA.
79.
a.
Plaintiff and other members of the CCRAA Class are entitled to:
Any actual damages sustained by Plaintiff and other Class members as a result of the
failure;
5
6
b.
Punitive damages of not less than one hundred dollars ($100) nor more than five
thousand dollars ($5,000) for each violation as the Court deems proper;
7
8
c.
Injunctive relief requiring Defendants to comply with the FCRA and CCRAA; and
d.
10
THIRD CAUSE OF ACTION
11
12
13
14
80.
15
81.
16
17
employment action against Plaintiff and other members of the Putative Class.
82.
Defendants violated the MCRA by failing to advise Plaintiff and the Members of the
18
MCRA Class of the statutorily required rights in M.G.L. c. 93 62 in their adverse action notice,
19
20
21
22
83.
Hirease failed to deliver a copy of the Report to Plaintiff and other members of the
23
disregard of their obligations and the rights of Plaintiff and other Class members under M.G.L. c. 93
24
50 et seq.
25
85.
26
a.
29
30
31
Any actual damages sustained by Plaintiff and other Class members as a result of the
failure;
27
28
b.
c.
court; and
2
3
The costs of this action together with reasonable attorneys fees as determined by the
d.
Treble damages and attorney fees pursuant to M.G.L. c.93 68, which incorporates
M.G.L. c.93A 2 and 11.
4
5
6
(Against Uber and Rasier by Plaintiff and the Massachusetts CORI Class)
86.
10
87.
On information and belief, Defendants Uber and Raiser annually conduct 5 or more
11
criminal background investigations, and therefore are required to maintain a written criminal
12
offender record information policy providing that . . . [they] will: (i) notify the applicant of the
13
potential adverse decision based on the criminal offender record information; (ii) provide a copy of
14
the criminal offender record information and the policy to the applicant; and (iii) provide information
15
concerning the process for correcting a criminal record. M.G.L. c.6 171A.
16
17
18
19
20
88.
Defendants Uber and Rasier violated Massachusetts law by failing to maintain and to
Defendants Uber and Rasier violated Massachusetts law by failing to provide Plaintiff
21
and other members of the CORI Class with CORI in Defendants possession on which they relied to
22
take adverse employment actions against Plaintiff and other members of the CORI Class.
23
91.
24
a.
b.
29
30
31
exemplary damages of not less than one hundred and not more than one thousand
dollars for each violation; and
27
28
Any actual damages sustained by Plaintiff and other Class members as a result of
Defendants failures;
25
26
c.
WHEREFORE, Plaintiff, on behalf of himself and Class members, prays for relief as follows:
A.
For an order that this action may be maintained as a class action under Rule 23 of
the Federal Rules of Civil Procedure, that each of the above-described classes be certified, that
Plaintiff be appointed Class representative, and that Plaintiffs counsel be appointed as counsel for the
Class;
B.
6
7
determined at trial;
C.
8
9
For an award of statutory damages on the First Cause of Action in an amount not
less than $100 and not more than $1,000 per violation;
D.
10
For an award of punitive damages of not less than $100 nor more than $5,000 per
11
violation on the Second Cause of Action, and in an amount to be determined at trial on the Third
12
Cause of Action;
13
E.
14
For an award of exemplary damages in an amount of not less than $100 and not
15
16
herein and requiring Defendants to provide proper disclosures and information as required under 15
17
U.S.C. 1681b(b)(2) and 1681b(b)(3) and under the CCRAA and MCRA;
18
G.
19
H.
For an award of the costs of suit incurred herein, including expert witness fees;
20
I.
For an award of interest, including prejudgment interest, at the legal rate; and
21
J.
For such other and further relief as this Court deems just and proper.
22
///
23
24
///
25
26
///
27
28
29
30
31
///
16
CLASS ACTION COMPLAINT, NO. 14-5200
1
2
3
4
5
Respectfully submitted,
AHDOOT & WOLFSON, PC
6
7
8
9
10
11
12
13
Tina Wolfson
Robert Ahdoot
Theodore W. Maya
Bradley K. King
16 Palm Ave.,
West Hollywood, California 90069
Tel: 310-474-9111
Facsimile: 310-474-8585
Counsel for Plaintiff
ABDUL KADIR MOHAMED
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
17
CLASS ACTION COMPLAINT, NO. 14-5200