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Speech by
YAB Dato Seri Abdullah bin Haji Ahmad Badawi
Prime Minister of Malaysia
At the launch of the G.L.C. Transformation Program
Friday, 29th July 2005
Kuala Lumpur Convention Centre

YAB Dato Sri Mohd Najib bin Tun Abdul Razak


Timbalan Perdana Menteri Malaysia
YB Tan Sri Nor Mohamed Yakcop
Menteri Kewangan Kedua dan
Pengerusi, Putrajaya Committee on
G.L.C. High Performance
YB Menteri-Menteri
Distinguished guests
Ladies and Gentlemen
1.
Thank you for taking time out of your busy schedules to attend this G.L.C.
Transformation event. You are the cream of corporate Malaysia, managing and
administering some of the countrys most strategically important companies.
Government-linked companies or G.L.C.s make up about 36 percent of the market
capitalisation of Bursa Malaysia, account for around 5 percent of our national output,
and employ some 400,000 people. Your positions are therefore a grave honour for
you, and come with even graver responsibility. But more than that, the performance
of your companies greatly impact the productivity and wellbeing of almost all
companies, and almost all Malaysians, across the country.
2.
I have recently spoken about the growing pains the country is facing, in a
speech to the Harvard Club of Malaysia. While I do not intend to repeat the entire
speech, let me re-iterate some of the points I made then. Malaysia is a relatively
small country with a population of about 25 million. Being a small market, we have
quite modest resources. We have done well to transform a country that seemed
destined to be a failed state when it gained independence, into a thriving, modern
economy, currently at the forefront of the developing world. Through hard work,
tolerance and compromise, we have turned our diverse population into a united
nation, equipped with all the advantages of diversity, cultural skills and
understanding.
3.
We owe much of our progress to the wisdom of our past leaders. We now
see before us the considerable challenges of the future, in particular the
accomplishment of Vision 2020, as laid out by Yang Amat Berbahagia Tun Dr.
Mahathir Mohamad about 15 years ago. We have a mere 15 years to go, as we
embark upon the second phase of the journey to 2020. We must now lay the
foundations to make the shift to become a developed nation, a process that involves
a comprehensive and almost system-wide change to the way we do things in the

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country. Most importantly, it involves nurturing a positive set of values, mentality and
cultures in Malaysia, as well as discarding old habits and addictions that may stand
in the way of progress.
4.
I have said this before, but perhaps it bears repeating today. Achieving Vision
2020 will be the greatest challenge ahead. It will be the number one challenge of the
current generation, of the next generation and perhaps even beyond. I have spoken
about the journey of becoming a developed nation not as a mere walk or run on a flat
and smooth field, not just as a destination far away in the distance, but rather as a
treacherous climb up steep and dangerous mountains, with grave obstacles and
precarious hurdles along the way.
5.
Realising Vision 2020 will require us to push ourselves in ways we never
imagined. We will need to dig deep into our reserves. We will need strength of the
mind, body and spirit. We will need wisdom, courage and tenacity. We will need to
have the clearest of vision and be focussed on achieving the goals and on climbing
the summit to success. We will need to extract maximum value, and achieve
maximum performance, in all that we do. That is why I have always spoken about
the need to achieve excellence, glory and distinction. That is why I have spoken on
the need to build first-class mentality in the country, to optimise the use of the firstclass infrastructure present in many parts of Malaysia. That is why I have spoken
about forging a national performance culture in the country. That is why I have
always discussed human capital development, because people are the basic
building blocks of all that we do.
6.
Many people underestimate the challenge ahead. I dont see a great sense of
urgency in the many things that we do. Nor do I see much awareness about the
complexity and magnitude of the difficulties that we face. Globalisation and
liberalisation draw us closer to even more intense competition from other nations
across the globe. The international flow of funds, goods and services means that we
must now face off against regional economies much larger than ours. The
imperative for us indeed, for Malaysia is to change and to transform; to raise our
productivity and to value add; to move to a higher plane of performance and merit;
and to do it now, not tomorrow, certainly not next week or next month.
7.
As the engine of growth, the private sector must lead the way. Malaysia will
increasingly depend on domestic-led growth and investment, particularly from the
corporate sector in the country. Therefore, the corporate service delivery system
must be upgraded. The government is seeking to transform as well to enhance the
public service delivery system to meaningfully play its part as facilitator, regulator
and developer. The position of the G.L.C.s then is quite unique and exceptional. As
providers of mission-critical services such as utilities and infrastructure and as
strategic developers in many of the new growth areas, the G.L.C.s must reform and
transform into high-performing organisations. This will boost overall performance of
the G.L.C.s, produce a powerful demonstration effect for the countrys larger private
sector, and develop new growth prospects in the country; all in all, measures to take
Malaysia to the next level of development. This is why we are gathered here today
to catalyse G.L.C. transformation to advance Malaysias development.

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Ladies and Gentlemen


8.
G.L.C. transformation is part of the ongoing effort by the Government to drive
development and grow the economy. Many G.L.C.s are unrecognisable from their
humble beginnings decades ago. Petronas began with 300 people in one business,
and has become a giant integrated oil and gas company present in 33 countries.
Telekom Malaysia was formerly a government department laying telephone lines for
people, and has become an international telecommunications company with
businesses in mobile, internet, data communications and the like. Proton started as
a mere idea, and is today a respected automotive company manufacturing more
than 170,000 cars per year and with full design and engineering capabilities.
9.
This transformation journey continues apace, now with a greater focus on
quality and performance. About two years back, when I was Deputy Prime Minister,
I asked for the key performance indicator (K.P.I.) project to be piloted at two
G.L.C.s. Then in May last year, I launched the transformation program at the
Seminar on Culture of High Performance of G.L.C.s, with saw the take-off of the
K.P.I. and board composition initiatives, the revamp of Khazanah Nasional, as well
as changes in the management personnel at certain G.L.C.s. A stock-take
conducted recently shows that we have made sound progress on last years
initiatives total shareholder return of the benchmark 15 G.L.C.s recorded an 18
percent return since May last year, compared to a 15 percent rise for the Kuala
Lumpur Composite Index (K.L.C.I.). Nonetheless, there remains much room for
improvement in many areas and in many of the G.L.C.s.
10.
As such, I established the Putrajaya Committee on G.L.C. High Performance
early this year to follow through and catalyse the G.L.C. Transformation Program. I
asked the Second Finance Minister, along with the heads of the Government-Linked
Investment Companies (G.L.I.C.s) namely Khazanah Nasional, Permodalan
Nasional Berhad, Employees Provident Fund, Lembaga Tabung Amanah Tentera
and Lembaga Urusan Tabung Haji to work together to monitor developments and
to recommend further measures. Although I know that the transformation journey
involves the long haul, with many tough decisions along the way, I am pleased that
the Putrajaya Committee has shown significant progress from where we were a year
ago.
11.
In particular, I am pleased that the work of the Putrajaya Committee has
culminated in a Transformation Manual that will be launched today. This Manual
has two parts to it. Firstly, it contains the overall policy guidelines of the Putrajaya
Committee to address some of the core challenges and guide G.L.C. transformation.
Secondly, it details the G.L.C. transformation initiatives for 2005/2006.
12.
The Transformation Manual is the result of robust and well-researched work,
with more than 100 in-depth interviews conducted with G.L.I.C. C.E.O.s, G.L.C.
Chairmen, C.E.O.s and Board members, institutional investors and opinion leaders,
as well as extensive analyses based on Malaysias own programs and similar best
practice experiences from other countries. Three key principles run through the
GLC transformation program:

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i.
ii.
iii.

First, that the program is part of the larger national development


strategies;
Second, that the program is focused on enhancing performance at the
G.L.C.s; and
Third, that the program takes full cognisance of matters relating to
governance, shareholder value and stakeholder management.

13.
Meanwhile, I have been made to understand that the policy guidelines in the
manual have been set out to achieve five objectives:
i.
ii.
iii.
iv.
v.

One, to clarify the G.L.C. mandate in the context of national


development;
Two, to upgrade the effectiveness of Boards and reinforce corporate
governance of G.L.C.s;
Three, to enhance G.L.I.C.s capabilities as professional shareholders;
Four, to adopt corporate best practices within G.L.C.s; and
Five, to implement and enforce the G.L.C. transformation program.

14.
In addition to the policy guidelines, I am pleased to announce that 10
initiatives have been identified to be developed, launched and implemented across
all G.L.C.s over the remainder of 2005 and into 2006. These initiatives have been
set out based on their importance as levers for change, their large potential impact
on value, and the unique ability of the Putrajaya Committee to drive change in these
areas. The 10 initiatives are:
i.
ii.
iii.
iv.
v.
vi.
vii.
viii.
ix.
x.

First, enhance Board effectiveness;


Second, strengthen directors capabilities;
Third, enhance G.L.I.C. monitoring and management functions;
Fourth, improve regulatory environment;
Fifth, clarify social obligations;
Sixth, review and revamp procurement;
Seventh, optimise capital management practices;
Eighth, manage and develop leaders and other human capital;
Ninth, intensify performance management practices; and
Tenth, enhance operational improvement.

15.
These 10 initiatives are aimed at enhancing the fundamentals of G.L.C.
performance. Improving the effectiveness of boards and directors are pre-requisites
that G.L.C.s must fulfil to maintain and enhance their competitiveness; as is the
need for G.L.I.C.s to watch closely over their investee companies so as to be able to
raise the performance bar. The environment in which G.L.C.s operate must be
clarified and improved, in the case of regulations and social obligations that G.L.C.s
have to meet. Procurement policies and practices must be enhanced to ensure that
G.L.C.s get value for money in their purchases, including by plugging the leakages
and overcoming possible shortcomings in the system.
16.
Optimal capital management and operational improvements must always be
sought by the G.L.C.s in all that they do. Performance management of staff will
need to be strengthened even further, as leaders and other human capital are
developed to their fullest potential. I hasten to add that ethics and values will need to

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be emphasised in this respect, to develop leaders of integrity at all the G.L.C.s.


Meanwhile human capital development whether through entry-level courses,
professional development courses or on-the-job training will need to be stepped up
to ensure that employees are able to learn, un-learn and re-learn, in their ultimate
quest for life-long learning.
All G.L.C.s must therefore become learning
organisations, while personnel development must come directly under the purview of
the G.L.C. C.E.O.s.
17.
I understand that the Transformation Manual will be augmented with further
guidelines and supporting materials, such as How-to Books, templates, tools and
best practice case studies, to make implementation that much easier. In certain
instances, pilot projects for the 2005/2006 initiatives have been implemented at
selected G.L.I.C.s and G.L.C.s to create the momentum for change and to test
execution challenges. All these measures taken therefore lend themselves to almost
trouble-free implementation for all the G.L.C.s involved, such that we should be able
to see execution of the plans soon and derive some positive results in the near
future.
Ladies and Gentlemen
18.
Transforming G.L.C.s will contribute to the development of all stakeholders,
and enhance the national economy over time. Investors, customers, employees,
suppliers, the corporate sector, the Government and ordinary Malaysians literally
everyone will benefit from G.L.C. transformation. This program will also promote
many national development priorities, including the development of a more
competitive and resilient Bumiputera enterprise community, through the creation of
better-skilled Bumiputera managers and employees, more capable Bumiputera
vendors and suppliers, and the like.
19.
As such, my Government is fully committed to implementing the G.L.C.
Transformation Program. We will focus our work on execution of the plans, while
emphasising tangible results and outcomes. I fully understand that there are
manifold differences between the various G.L.I.C.s and the many G.L.C.s, so that
there will be different action plans and timelines for these different entities.
Corporate philosophies and vision/mission statements may well be different at these
different companies. Nonetheless, I fully expect the transformation program to bear
fruit at each and every G.L.I.C. and G.L.C.. The quality, performance and
profitability of these entities should all be enhanced, through purposeful planning and
determined implementation.
20.
The key to all our plans will be follow-through. We are now at the stage of
generating momentum for G.L.C. transformation. A Transformation Management
Office (T.M.O.) has been set up to ensure the success of the program, with quarterly
reporting to the Putrajaya Committee, and thereon directly to me. The C.E.O. of the
G.L.I.C.s will be tasked to monitor and ensure that the implementation at their
G.L.C.s is on track, while the Chairman and C.E.O. of the respective G.L.C.s will be
accountable for program results at their own companies. Following on from the spirit
of G.L.C. transformation, I can assure you that strong performance with adherence
to good governance will be recognised and rewarded, while shortfalls and lack of
results will also be treated in a firm but fair way.

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Ladies and Gentlemen


21.
I have no illusions that the journey ahead for G.L.C. transformation will be
long and arduous. Making and sustaining change at the G.L.C.s will not be easy;
indeed, it will take political will, corporate determination and hard choices. Malaise
and inertia will constrain us, as will outdated thinking and old mentalities. But we
must move forward. By ensuring the success of the transformation program, we will
be able to take G.L.C.s to a new level of performance, moving them from average to
excellence, to glory, and then to distinction; thereby creating more and more global
champions and best in class companies in Malaysia. By doing that, we should be
able to better realise our dreams and aspirations, and join the league of developed
nations in 2020, for the benefit of current and future generations of Malaysians. I
believe that all of us here are equal to the task, and I ask you to join me on this
exciting and momentous journey.
Thank you.

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