12.

POSTING RESTRICTIONS,
HOLDS, STOPS ETC.
Section

Section Description

Page

12.01

Posting Restrictions at Account Level

277

12.02

Creating a Hold on an Account

278

12.03

Removal of Hold

279

12.04

STOPS

280

12.05

Removal of STOP

281

12.06

Setting up of Messages

282

12.07

Removal of Messages

282

12.08

Setting up of a Standing Order

283

12.09

Removal/ Modification of Standing Order

285

12.10

Error Codes for Failed Standing Orders

286

12.11

Creation of SWEEP

287

12.12

Amend/ Deletion of SWEEP

289

12. POSTING RESTRICTIONS, HOLDS, STOPS, ETC.

12.01. Posting Restrictions at Account Level:
Steps Description
1
Put Posting Restriction
2
Authorise

Screen No
07040
Queue (Ref 14.01)

Menu: Deposit/CC/OD Accounts& ServicesAmend Deposit/CC/OD Account

You will be taken to the Screen \\ SCR:007050 Deposits: Change Details
Enter Account Number.
Options: Select 7: Posting Restrictions
Click on Transmit
Now you will get the screen\\SCR:007040 Deposits: Maintain Posting Restrictions
The various actions against which Restrictions can be set are given below:

Posting #: Posting level number is assigned to each kind of Posting Restriction.

On / Off Indicator: This Field indicates whether a Restriction is imposed or not
as under:
'0' indicates that no Posting Restrictions are effective
'1' indicates that Posting Restrictions are effective.
For example, to set restriction on posting Debit Forex Txn, type 1 in the box
adjoining box (under On/Off).
277

The Reason for imposing the Restriction can also be given in Reason Field. After
setting the required Restrictions, click on Transmit.
You will now get the OK message on the Status bar.
12.02. Holds: Setting a Hold on an Account:
A Hold can be set on an Account due to Liens or other reasons, in the following
manner. Hold always works on the balance in the account.
Steps Description
1
Set Hold on Account
2
Authorise

Screen No
009093
Queue (Ref 14.01)

Menu: Deposit/CC/OD Accounts & Services Stops / Holds (Lien) / Messages

Set Hold/ Lien
You will be taken to the Screen \\ SCR:009093 Deposits: Set Hold.
a. Fill in the Account Number.
b. In the Hold Value Field, fill in the amount that has to be held.
c. In the Field Hold Reason, pick up the appropriate choice from the Drop
Down Menu, viz., 01. Collateral, 02. Fraud and 03. Others. (Select
'Collateral' for Liens against Loans, 'Others' for Garnishee Order/Income Tax
Attachment Order.
d. For Collateral in Loans module: If the security is created and authorized in
the Collateral Menu then the HOLD is created automatically.
e. Promo No. Need not be set up.
f. Loan /SC Account Number, Set-off Letter Date (the date when the lien is
to be lifted) and Set-off Reference may be entered if it is a Lien against a
Loan.
g. The Field 'Roll Over to Overdue' can be set to either 'Y: Yes' or 'N: No'. This
option is available when a hold is being set up on a TDR/ STDR, where the
hold should continue even after the deposit becomes overdue.
h. Click on Transmit.
i. The Transaction will be submitted for authorization and on authorization by
the Checker an OK message will be displayed at the checkers terminal.

278

12.03. Removal of a Hold:

A Hold that has been set on an account can be removed from the Account in the
following manner.
Steps
1
2
3

Description
Enquire details of Hold Transaction
Remove Hold on Account
Authorise

Screen No
000450
009095
Queue (Ref 14.01)

Menu: Deposit/CC/OD Accounts & Services Stops/ Holds (Lien)/ Messages

Remove Hold/ Lien.
You will be taken to the Screen \\ SCR:009095 Deposits: Remove Hold
1. Fill in the Account Number and Hold Value in the relevant Fields.
2. In the Field Hold Reason select 'Remove Hold'. In Reference Match Field,
select Matched.
3. Enter the date of setting the hold in the Set Date field in dd/ mm/ yyyy
format.
4. Enter the Journal Number of the hold transaction. (This can be viewed
from Transaction Enquiry of the relevant account as detailed below).
5. Click on Transmit.
The Transaction will be submitted for authorization.
An OK message will be displayed at the Checkers terminal once he authorizes the
queue item.
Menu Navigation for searching Journal No. and other details of the Hold transaction:
Deposit/ CC/ OD Accounts & Services Enquiries Transaction
You will be taken to the Screen \\ SCR:000450 Deposits: Transaction Enquiry.
Fill in the Account Number.
In the Field Transaction Type choose 31: Hold Transaction.
Then click on Transmit.
You will now find the details of the values for the Hold transaction. Then, note
down the Journal No., Amount and Date Set.

279

12.04. Stops:
A Stop can be set on an Account in the following manner.
Steps Description
1
Set Stop on Account
2
Authorise

Screen No
009091
Queue (ref 14.01)

Menu: Deposit/CC/OD Accounts & Services Stops / Holds (Lien) / Messages

Set Stop On Account
You will be taken to
Stop/Frozen/Handed-Over.

the

Screen

\\

SCR:

009091

Deposits:

Set

Fill in the Account Number.

Select the appropriate reason (e.g: Legals pending) from the drop down menu, In
the Stop Reason Field. The available options are:
01:
02:
03:
04:
05:
06:
17:

Lost Passbook
Incorrect Address
Not at given Address
Deceased Estate
Legals pending
Advise Management
Others

07:
08:
09:
15:

Correction Pending
Stolen Passbook
Family Dispute
Fraudulent Account

16: Insufficient ID

10:
11:
12:
13:
14:
99:

Cash Card Limit

Term Investment
Dishonour Cheque
Hot Book
Social Security Stop
Special Messages

Fill in the Additional Stop Details Field.

In the Field Account Condition, pick up the appropriate choice from the Drop
Down Menu, viz., 0. Normal, 1. Frozen or 2. Handed Over.
The Field Roll Over to Overdue can be set to either 'Y:Yes' or 'N:No'. ('Yes' is given
in case Stop is to be continued even after the Deposit Account becomes overdue)
Click on Transmit.
The Transaction will be submitted for authorization. Once the checker authorizes
the transaction, an OK message will be displayed on his terminal.

280

12.05. Removal of Stop:

The Stop in an Account can be removed in the following manner:
Steps
1
2
3

Description
Enquire details of Stop Transaction
Remove Stop on Account
Authorise

Screen No
000450
009092
Queue (ref 14.01)

Menu: Deposit/ CC/ OD Accounts & Services Stops / Holds (Lien) / Messages
Remove Stop On Account
You will be taken to the
Stop/Frozen/Handed-Over.

Screen

\\

SCR:

009092

Deposits:

Remove

Fill in the Account Number.

Select the appropriate reason (e.g: Legals pending etc.) from the drop down
menu, in the Stop Reason Field. It should match with the Stop reason, which can
be enquired from the transaction as detailed below:
Account condition: Select '0: Remove stop' from drop down menu
The other options are:
1: Remove Frozen to Normal,
2: Remove Handed Over to Frozen
3: Remove Handed Over to Normal.
Click on Transmit.
The Transaction will be submitted for authorization. Once the checker authorizes
the transaction, an OK message will be displayed at his terminal.
Menu for searching the Reason of Stop in an Account:
Deposit/ CC/ OD Accounts & Services Enquiries Transaction
You will be taken to the Screen \\ SCR:000450 Deposits: Transaction Enquiry.
Fill in the Account Number.
In the Field Transaction Type choose 30: Stop Transaction.
Click on Transmit.
You will now see the details of the Stop transaction.

281

12.06. Setting of Messages:

A Message can be set on an Account in the following manner.
Steps Description
1
Set Message on Account
2
Authorise

Screen No
009096
Queue (Ref 14.01)

The message, which has been set up on the account, will be displayed whenever
any transaction is posted to the account.
Menu: Deposit/CC/OD Accounts & Services Stops / Holds (Lien) / Messages
Set Message
You will be taken to the Screen \\ SCR:009096 Deposits: Set Message.
Fill in the Account Number.
Fill in the Message Number, e.g.: 1
In the Field Message Reason, fill in the text of the message to be displayed e.g:
VIP CUSTOMER, or CARE: FRAUDULENT CUSTOMER etc.
Click on Transmit.
The Transaction will be submitted for authorization. On authorization by the
checker, an OK message will be displayed at his terminal.
12.07. Removal of Message:
The Message from an Account can be removed in the following manner:
Steps
1
2
3

Description
Enquire Message details
Remove Message
Authorise

Screen No
000450
009097
Queue (Ref 14.01)

Menu: Deposit/CC/OD Accounts & Services Stops / Holds (Lien) / Messages

Remove Message
You will be taken to Screen \\ SCR:009097 Deposits: Delete Message.
Fill in the Account Number.
Fill in the Message Number, Ex: 1
Fill in the Message Journal Number (This can be viewed from Transaction Enquiry
by selecting the transaction type as: 33:Message Details) as detailed below.
Click on Transmit.
The Transaction will be submitted for authorization. On authorization by the
checker, an OK message will be displayed at his terminal.
Menu Navigation for searching Journal No. and other details of the Message transaction:

282

Deposit/ CC/ OD Accounts & Services Enquiries Transaction

You will be taken to the Screen \\ SCR:000450 Deposits: Transaction Enquiry.
Fill in the Account Number.
In the Field Transaction Type choose 33: Message Details.
Click on Transmit.
You will now see the details of the Message Transaction. Now you can note down
the Journal No. and Message No., which can be used at the time of removal of
Message from the account.
12.08. Setting Up of a Standing Order:
A Standing Order can be set on an Account in the following manner. For setting up
a Standing Order, the Account should be an operative one.
Steps Description
1
Create Standing Order
2
Authorise

Screen No
000899
Queue (Ref 14.01)

Menu: Deposit/CC/OD Accounts & Services Sweeps/Standing Orders

Create Standing Order
You will be taken to Screen \\ SCR:000899 Deposits: Standing Orders.

a. Fill in the Account Number.

b. Enter 'S in the appropriate box e.g.: 'Debit the Account for a transfer to
Another Internal Account'
c. Click on Transmit.
d. Screen SCR: 000900 SO: Transfer To Own Institution Account appears.

283

e. Enter the Amount to be debited to this Account

f. Frequency Code: Select D:Daily; M:Monthly or E:End of the month from
the drop down menu.
g. Frequency: Enter the appropriate value: Acceptable values are:
for Frequency code Daily: 1,7,14 or28;

Monthly: 1 to 12

Frequency code Daily with a value of 1 means the Standing order will be
executed every day.
Frequency code Daily with a value of 7 means the Standing Order will be
executed once in a week.
Frequency code Daily with a value of 14 means the Standing Order will
be executed on alternate weeks.
h. Start Date: Enter the date from which the Standing Order is to be started.
This should be greater than the system date.
i. In the Field End date, enter the date on which the Standing is to be
ceased.
j. In the Field To Account enter Account number to which the Credit has to
go.
k. In the Fields, From/To Account Comments, enter brief particulars of the
Standing Order.
l. In the Payment Type field, choose: Normal P and I Payment.
m. In the Field Auto Chase Days, enter the number of days up to which a
failed Standing Order will be pursued for a transaction by the system
(System executes Standing Orders both in EOD and BOD daily)
n. Against Priority Code, enter the priority (acceptable values are 1 to 99) of
the present SO on the account.

284

o. Against Hold required: Enter Y or N as required. Y can be used if a hold is

to be exercised for the Standing Order amount. In this case, if the Standing
order could not be executed on the account, due to insufficient funds, the
system exercises a hold for the amount whenever any credit comes into the
account.
When the system executes the Standing Order, the Hold
automatically gets released. Hold can also be released manually.
p. Click on Transmit.
q. The Transaction will be submitted for authorization. On authorization by
the checker, an OK message will be displayed at the Checkers terminal.
12.09. Removal/ Modification of Standing Order:
The Standing Order can be removed from an Account in the following manner.
Steps Description
1
Remove Standing order
2
Authorise

Screen No
000899
Queue (Ref 14.01)

Menu: Deposit/CC/OD Accounts & Services Sweeps/Standing Orders

Create Standing Order
You will be taken to the Screen \\ SCR:000899 Deposits: Standing Orders.
a. Fill in the Account Number.
b. Enter 'S' in the Enquiry/Amend Standing Order
c. In the filed Option, select A: All from the drop down menu. Other
Options are: F: From Acct (Pushes), T: To Acct (Pulls), O: Owned.
d. Click on Transmit.
e. You will get a Screen \\SCR: 000947 Standing Orders (SO) Enquiries.
f. All the Standing Orders existing on the account will be displayed.
g. Enter 'D' in the first box of the respective Standing Order for Deleting the
Standing Order.
h. Click on Transmit.
i. You will get Screen \\SCR: 000970 SO: Delete - Transfer to Own
Institution Account, where all the details of the Standing Order are
displayed.
j. To confirm the deletion of the SO, click on Transmit. (Depending on your
capability level, you will need to send the transaction to your supervisor for
approval.)
k. The Transaction will be submitted for authorization. On authorization by
the checker, an OK message will be displayed at his terminal.
Similarly for modifying the details of the Standing order,

285

a. Enter 'M' in the first box of the respective Standing Order for modifying the
Standing order.
b. Click on Transmit.
c. You will get a Screen \\SCR: 000950 SO: Maintain - Transfer to Own
Institution Account, where all the details of the Standing Order are
displayed
d. Amend the particulars as required.
e. Click on 'Transmit'.
f. The Transaction will be submitted for authorization. On authorization by
the checker, OK message will be displayed at his terminal.
12.10. Error Code Description for Failed Standing Orders and Troubleshooting:
ERROR CODE DESCRIPTION
266

Clear Bal/funds not available

168

Discharge txn has been done

736

Dormant A/c

110

A/c Closed

113

A/c Closed

223

Transfer a/c not found

226

Clear Bal/ Fund not available

398

INSUFFICIENT FUNDS

433

To & from a/c not available

813

Invalid transfer details

2035 Restricted
2857 A/c Stopped, Cust. Major now
5138 Amount cannot be > than Principal
7124 ACCT HAS HOLD. INSUFFICIENT FREE BAL FOR T

286

Troubleshooting:
It has been a regular complaint that Standing Orders (SO) from Deposit to Loan
accounts are not happening frequently. On a sample basis CBS had examined
these failed SOs. CBS observed that all such Deposit accounts have "Posting
Restrictions", which are placed by the system automatically at the time of creation
of SB accounts. Whenever posting restrictions are there in SB accounts, every
debit in the account is referred to a supervisor who clears it by using his password.
Since supervisor override cannot be given at the time of SO execution, which
happens during EoD, these transactions fail. Therefore, before setting up SO,
branches have to verify whether any posting restriction is there in the Savings
Account and then to go for setting up of Standing Order.
12.11. Creation of a Sweep:
A Sweep can be set on an Account in the following manner.
Steps Description
1
Create Sweep
2
Authorise

Screen No
060422
Queue (14.01)

It should, however be noted that there should not be any Posting Restrictions on
the Primary Account in case of PUSH Sweep and on Secondary Account, in case of
PULL Sweep. If there are any Posting Restrictions, error message is displayed.
Menu: Deposit/CC/OD Accounts & Services Sweeps/Standing Orders
Create Sweep
You will be taken to the Screen\\SCR:060422 CIF: Create Sweep Arrangements.

287

a. Fill in the Account Number.

b. In the Field Sweep Type, select Push/ Pull from the drop down menu.
Push and Pull Sweeps take place at the end of the day, while Online Sweep
takes effect when the triggering transaction or event takes place.
However, Online Sweep has still not been made effective in Bancs24.
Sweep type 04:MOD is applicable for MOD sweep.
c. Field Savings Plus: select 'N:No' from the Drop Down Box. It should be
Y:Yes for SB Plus Account.
d. Field Second Account: enter the Account Number to (for PUSH) or from
(for PULL) which the funds are to be transferred.
e. Field Second Account System: select the appropriate choice from the Drop
Down Box. The values available are DEP: Deposits Default, LON: Loans
and GEN: General Ledger.
f. Field Start Date: enter the date from which the Sweep is to be started.
This should be greater than the system date.
g. Field End date: Enter the date of stopping of the Sweep.
h. Field Cycle: Select the periodicity of the Sweep, e.g., D:Daily, M:Monthly,
etc.
i. Field Balance Type: Select '1:Cleared Funds only'.
j. Field Threshold Balance: enter the amount at which level the system
should execute the Sweep. The system will not execute the sweep until
this balance is reached.
k. Field Resultant Balance: enter the amount, which should remain in the
account after execution of the Sweep. In case of PUSH Sweep the Resultant
Balance must be less than or equal to the Threshold Balance. On the other
hand, in case of PULL Sweep, the Resultant Balance must be greater than or
equal to the Threshold Balance.
l. Field Max. Accum Sweep: enter the amount of the total accumulation of
all the sweeps on the account. System will execute the current sweep until
this amount is reached.
m. Field Curr. Accum Sweep: do not enter any amount. The system will
automatically calculate the total accumulated sweep amount on the
account.
n. Field Sweep Multiple: enter the sweep multiple: e.g. 1000/ 2000/5000 etc.
o. Field Priority: Enter a value between 1 and 99.
p. Click on Transmit.
The Transaction will be submitted for authorization. On authorization by the
checker, an OK message will be displayed at his terminal.

288

12.12. Amend/ Deletion of Sweep:

A Sweep can be amended or deleted from an Account in the following manner.
Steps
1
2
Menu:
Amend

Description
Screen No
Delete Sweep
060420
Authorise
Queue (14.01)
Deposit/ CC/ OD Accounts & Services Sweeps/Standing Orders
/ Enquire Sweeps.

You will get \\SCR: 060420 CIF: Sweep Arrangements.

Field Account Number: enter the account number.

Field Required Action: select E: Enquire/Amend from the drop down menu.

You will get a Screen \\SCR: 060421: CIF: List Sweep Arrangements.

All the sweeps existing on the account will be displayed.

Enter the appropriate sweep number to be amended/deleted in the box at the

bottom.

Click on 'Transmit'.

You will get a Screen \\SCR: 060423: CIF: Maintain Sweep Arrangements.

Make necessary changes and click on Transmit.

To delete the Sweep, set the End Date to Today's date.

Click on Transmit.

The Transaction will be submitted for authorization. On authorization by the

checker, an OK message will be displayed at his terminal.
**********

289