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Repair Hints
Service-Level 3 & 4

1100

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General

-How to use this document

Put the colored schematics behind this manual.
Now you are able to follow these specifications with graphical layouts and it is easier for you to find the
components and measuring points.

-Component characteristics
Some components contain important data such as tuning values or security data; therefore several steps described
are only feasible if you are able to reflash/ realign the phone and/or rewrite IMEI/SIMlock in certain cases. Please
pay attention to separate notes.

-Broken balls / underfill, BGAs

All replaceable (not underfilled) BGA components must be renewed after removing. Reflow with uncontrolled
hot-air fan is strictly forbidden! It is also not recommended only to reflow the old BGA using a BGA rework
station! BGA must only be soldered with NMP approved BGA rework machines (e.g. Zevac/ OK-Metcal/ Martin) to
get durable solder joints.
After removing a BGA check soldering points; if necessary rework oxidated solderings (broken balls) carefully by
tinplating these areas with few flux and a hot soldering iron. Before placing a new component remove the tin and
clean the PWB; e.g. with help of solder wick and flux cleaner such as Kontakt LR.
Use only recommended flux type and an appropriate amount of it avoid drowning the PWB in flux as this will
lead to additional faults!
Also check underfilled parts for broken underfill material below. In this case carefully evaluate possible repair
actions as the phone probably was exposed to strong mechanical stress.

rework done with uncontrolled hot air

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-PWB handling & cleaning

To avoid damages of PWB and/or components through electrostatic discharging, handle the module in
ESD protected areas only (as shown on next page). When handling PWBs outside an ESD-bag always wear ESDwristbands, which must be connected to earth bonding point, and gloves to avoid corrosion and fingerprints.
Damage by electrostatic discharge often leads to a module not failing directly but in a short period of time!
For cleaning use only appropriate materials, do not use scratching or rubbing tools. Useful tools for cleaning are
flux cleaners such as Kontakt LR or Electrolube FLU in connection with ionized compressed air.

-Screw torques
To tighten screws only use a torque screwdriver with a torque adjusted to 21Ncm. Notice assembling: take reverse
order to the one shown in the picture below!

Disassembling (1-6) and assembling (6-1) order

-Realign after repair

Characteristics of replacement parts may vary.
To prevent additional faults after repair (e.g. low standby time, losing network etc.) it is necessary to retune phone
values after repair; but never try to cover up a fault by justing the phone settings!

-Fault report in fault log (Phoenix)

It is very important to report all repaired failures in fault log after finishing the complete phone repair.
The report content should only contain the self-observed fault symptom, except no fault found.
In this case the report content should contain the symptom code that is given from the customer,
e.g. Does not switch on(2101) and the fault code no fault found(470).
If the symptom code from the customer is not the same as the observed symptom, use always the self-observed
symptom code.

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ESD Protection requirements

Electrostatic discharge can easily damage the sensitive components
of electronic products. Therefore, every Service Partner has to take
care of at least precautions, such as ESD restricted area, floor, table,
covering, chair(s), shoes or wristbands.
For further information refer to the Partner Web Site document
Service Partner Requirements

example of an electrostatic protected area (epa) set up

source: www.armeka.com

example of a workbench set up

source: www.warmbier.com

example of a workbench and testers

source: http://www.armekaengineering.com

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Introduction
IMPORTANT:
This document is intended for use by authorized NOKIA service centers only.
The purpose of this document is to provide some further service information for NOKIA 1100 phones.
It contains a lot of collected tips and hints to find faults and repair solutions easily.
It also will give support to inexperienced technicians.
Saving process time and improving the repair quality is the aim of this document.
It is built up based on fault symptoms (listed in "Contents"), followed by detailed description for further analysis.
The document is to be used additionally to the service manual and other service information such as Service
Bulletins. For that reason it does not contain any circuit or schematic diagrams.
All measurements are made using following equipment:
Nokia repair SW:

Phoenix A11 2003.41.4.27

MCU SW:

DP16.0 MCU SW 3.45

Nokia module jig:

MJ - 15

Digital multimeter:

Fluke 73

Oscilloscope:

Fluke PM 3380A/B

Spectrum Analyzer:

Advantest R3131 with an analog probe

RF-Generator / GSM Tester:

Rohde & Schwarz CMU 200

While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If the reader
finds any errors, NOKIA should be notified in writing, using the following procedure:
Please state:
Title of the document + issue number/date of publication.
Page(s) and/or figure(s) in error.
Please send to:

Nokia GmbH
Service & Competence Center Europe
Meesmannstr.103
D-44807 Bochum / Germany
Email: [email protected]

Copyright Nokia Mobile Phones.

This material, including documentation and any related computer programs is protected by copyright, controlled
by Nokia Mobile Phones. All rights are reserved. Copying, including reproducing, modifying, storing, adapting or
translating any or all of this material requires the prior written consent of Nokia Mobile Phones. This material also
contains confidential information, which may not be disclosed to others without the prior written consent of
Nokia Mobile Phones.

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Contents

General

Introduction

Chapter 1

List of figures

Chapter 2

Not charging

Chapter 3

No service / drop calls

Change history

13

PREFACE

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Chapter 1: List of figures

Figure

Chapter

Page

1:

26MHz RF clock at R420

2:

TXC at R620, power level 19

10

3:

TXC at R620, power level 5

10

4:

TX I/Q at R610 and R611

10

5:

TXP at C646

10

6:

RFBusClk at J421

10

7:

RFBusData at J422

10

8:

RFBusEn at J423

11

9:

VPCRLT at R713, power level 5 and 9

11

10:

VPCRTL at R708, power level 0 and 15

12

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Chapter 2: Not charging

Pre-check
In case the charging of battery fails, first thing to do is to run energy management calibration.
Note that calibration only works with JBV-1, DA-10 docking station adapter and 12 VDC power supply.
In case charging does not work permantly or charging is possible from time to time only, especially
check spring contacts of bottom connector I011 and battery connector X105 if bent, soiled or corroded.
Also make sure that contact pads for the connectors on the PWB are clean. If necessary clean the PWB
with an appropriate amount of alcohol. Do not use any scratching or rubbing tools!!!

Repair instructions
If pre-check is done but the symptom is the same, check the resistance of the fuse F100. It must be 0
Ohm.
Also check that V100 does not cause a short circuit to ground. Resistance of VCHAR line to ground
normally is 2.6kOhm.
If all steps above are done and values checked, probably UEM (D200) is faulty. Swap the phone because
UEM is underfilled and therefore not changeable.

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Chapter 3: No service / drop call

Pre-check
In case that it is not possible to establish a call with your phone, the first thing to do is to perform all RFcalibrations to find out more about the fault. If, for example, TX-power is not measurable or to low,
check transmitters signal path e.g. beginning with TX I/Q signals at resistors R610/611. If the receiver
does not work properly, check receivers signal path e.g. beginning with the incoming RF-signal at
diplexer Z700. If both RX and/or TX do not work check parts which are needed for both signal paths (e.g.
supply voltages, oscillators B600, G600, Mjoelner N600 and power amplifier N700).

Repair instructions
Check the following signals before exchanging the phone because Mjoelner is underfilled and therefore
not changeable. Set the phone to local mode with Phoenix and activate TX-burstmode (channel 37 for
GSM900 and channel 700 for GSM1800).
Check following supply voltages:
VR1A 4.8VDC at R603
VR2 2.8VDC at C223
VR3 2.8VDC at C620
VR5 2.8VDC at C614
VR6 2.8VDC at C610
VR7 2.8VDC at C625
VIO 1.8VDC at C207
VREF01 1.35VDC at C626
Check 26MHz reference clock at R420. Check the signal of the SHF-oscillator directly; but you can check
the control voltage at C641: if this voltage is outside its normal range (0.7VDC 3.8VDC) this indicates
that the oscillator probably is faulty or the control loop is open.
Further more check ResetX_Mjoelner at J424, which normally is 1.8VDC.

Figure 1: 26MHz RF clock at R420

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Check with an oscilloscope TXC at R620 (0.5Vpp 1.2Vpp depending on TX power level):

Figure 2: TXC at R620, power level 19

Figure 3: TXC at R620, power level 5

Check TXP 1.8Vpp at C646 and TX I/Q - signals at both sides of R610 and R611:

Figure 4: TX I/Q at R610 and R611

Figure 5: TXP at C646

Also check with an oscilloscope RFBusClk at J421, RFBusData at J422 and RFBusEN at J423:

Figure 6: RFBusClk at J421

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Figure 7: RFBusData at J422

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Figure 8: RFBusEn at J423

If all these signals are ok but no TX-signal is measurable at L606 in GSM900 mode and at L613 in
GSM1800 mode, Mjoelner N600 is faulty in all probability.
Swap the phone because Mjoelner is underfilled and therefore not changeable.
In case that power amplifier N700 seems to be responsible for the TX fault, check the following signals
and voltages that are necessary for a proper working amplifier before exchanging.
Set phone to local mode via Phoenix and activate TX-burstmode (channel 37 for GSM900 and channel
700 for GSM1800).
Check VBAT 3.6VDC at both sides of L703.
Check VPCTRL 1.2Vpp 2.2Vpp dependent on TX power level at R713 in GSM900 mode and at R708 in
GSM1800 mode.

Figure 9: VPCRLT at R713 for power level 5 and 19

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Figure 10: VPCRLT at R708 for power level 0 and 15

If the VPCRLT-signal at the amplifiers input at R713 in GSM900 mode and at R713 in GSM1800 mode
above mentioned is ok but still there is no or too low TX power at the output of the amplifier, it is
necessary to exchange the N700.
Remember to perform RF-calibrations after exchanging the power amplifier!!!

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Change history
Originator
TS Training
Group
TS Training
Group

NMP 2004

Status
Draft

Version
0.1

Date
05/01/2004

Comment
First draft version for the repair group

Approved

1.0

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