MBA Project
MBA Project
REPORT ON
"EMPLOYEE ABSENTEEISM"
At
BY
P.VINDHYA
(105C1E0026)
- ~
DECLARATION
I,
P. Vindhya
do here by declare
that
this
project
report
entitled
"Employee
Ramanandatirtha
of Business Administration"
at
work done by me .
.4. -\
This Work is original and has been submitted either in part or in full the award of any
other degree of diploma.
. I
Place:
t ~-~
Date:
:?1
"'-
(.1
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{P. VINDHYA)
CONTENTS
1. Introduction
l.
7. Company Profile
CHAPTER-I
CHAPTER-II
METHODALOGY
CHAPTER - III
COMPANY PROFILE
CHAPTER-IV
RIVEW
CHAPTER-V
CHAPTER-VI
QUATIONNAIRE
BIBLIOGRAPHY
INTRODUCTION
LITERATURE
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INTRODUCTION
Employee's presence at work place during schedule time is highly essential
for the smooth running of the production process in particular and organization in
general. Despite the significance of the employee presence, employees some times
fail to report at workplace during scheduled time, which is known as' absenteeism'.
Labor department simply defined the term "Absenteeism" as" the failure of a
worker to report for work when he is scheduled to work". Labor bureau also states
that "absenteeism is the total man shifts lost because of absence as a percentage of
the total number of man shifts scheduled to work".
Definition:
According to "Webster's dictionary" Absenteeism is the practice or habit
of being an 'absence' and an absentee is one who habitually stays away".
TYPES OF ABSENTEEISM
1. Authorized absenteeism
2. Unauthorized absenteeism
3. Wilful absenteeism
4. Absenteeism caused by circumstances
Authorized absenteeism:
If an employee is absent himself from work by taking permission from his
superior and applying for leave, such absenteeism is called Authorized absenteeism.
Unauthorized absenteeism;
If an employee is absent himself from work without informing or taking
permission and without applying for leave, such absenteeism is called unauthorized
absenteeism.
Wilful absenteeism:
If an employee is absent himself from duty wilfully, such absenteeism is called Wilful
absenteeism.
If an employee is absent himself from duty owing to the circumstances beyond his control
like involvement in accidents or sudden sickness, such absenteeism is called absenteeism
caused
by
circumstances
beyond
one's
control.
SCOPE:
The scope of the study was conducted in three levels; they were Production
department, HR department and Finance department. The study was conducted among 175
above employees in the organization.
The study aims at the causes of absenteeism of employees in Sagar Cements Pvt.
Ltd. At present, organization takes real interest in controlling absenteeism. Measures to
prevent strikes and lockouts have received far and greater attention. One reason for this
situation may be that strikes and lockouts are more noisy and visible while absenteeism is
silent and un noticeable. The relevance of the study is that, now the company is facing a
major issue of high rate of absenteeism and hope that the study will reveal the reason for it
and thereby the organization can take effective measures for checking the absenteeism.
Due to time constraints and busy schedules of the employees it was difficult to
interact with them.
METHODOLOGY
OF DATA
Data are the raw materials in which marketing research works. The task of data
collection begins after research problem has been defined and research design chalked out.
Data collected are classified into Primary Data and Secondary Data
~
PRIMARY DATA:
Questionnaires were used for collecting primary data
SECONDARY
DATA:
Secondary
data
were
collected
from
the
company's
annual
publications,
40% of the data was collected from the managers and the
remaining 60% of the data was collected from employees. These data was collected during
the
break
times
of
the
employees.
l ~'
! .
CHAPTER2
!JVDUSTRY PROFILE
COMPANY PROFILE
Sagar Cements is a prominent player in the field of cement in Andhra Pradesh for the
(
The Company which started its operation with a Cement capacity of 66000 TPA, has
gradually increased it to the level of 2.35 MTPA, while its Clinker capacity has also witnessed
a significant increase from 66000 TPA in 1982 to present level of 2.10 MTPA.
with rich
Governance
Sagar Cements
of corporate
governance,
ensuring
Team of the Company to comply with applicable laws, rules, regulations and guidelines while
discharging their respective roles and to promote honesty in the process apart from abiding
themselves by the policies and procedures laid down for the conduct of the business. The
accounts of the Company will be maintained in a fare and accurate manner in accordance with
the relevant accounting and financial reporting standards.
CONFLICTS OF INTEREST
A conflict situation is deemed to arise directly or indirectly when:
It is difficult to exercise an independent judgment of the company's interest;
A Director or a member of the Senior Management Team accepts any personal benefits or
gifts or entertainment beyond the customary level either by himself or through his family as a
result of his position in the company from any person I company with which the company may
have business dealings;
A Director or a member of the Senior Management Team engages in any other business
activity that detracts his ability to devote appropriate time and attention to his responsibilities to
the company;
There exists a significant ownership interest with any supplier, customer or competitor of the
company
There is any employment relationship between a Director or a member of the Senior
Management Team with any supplier, customer, business associate or competitor of the
company.
FINANCIAL REPORTING
AND RECORDS
As the professional and ethical conduct in the matter of financial affairs is essential for the
proper functioning of the company, the officers and employees engaged in the finance functions
should act with honesty and integrity. The persons in-charge of finance and accounting function
should prepare and maintain company's
generally
accepted
applicable
to the
company. Internal accounting and audit procedures shall fairly and accurately reflect all of the
company's business transactions and disposition of assets. There shall be no wilful omissions of
the company transactions from the books and records. Any wilful material misrepresentation or
misinformation
code.
PROTECTING COMPANY ASSETS
The assets of the company should not be misused but employed only for the purpose of
conducting the business for which they are authorized. All Directors and members of the Senior
Management Team should strive to protect company's assets and property and ensure efficient
use
of
them.
Directors and Senior Management Team owe a duty to the company to promote its legitimate
interests when the opportunity to do so arises. They should not use company's property,
information or position for personal gains. All Directors and Senior Management Team of the
company must strive to perform their best at all times.
INTEGRITY AND HONESTY
The Directors and Senior Management Team shall act in accordance with the highest standards
of personal and professional integrity, honesty and ethical conduct. They shall act and conduct
free from fraud and deception.
FAIR DEAL
Each Director and the member of Senior Management Team should deal fairly with customers,
suppliers and competitors. He should not take unfair advantage of anyone through
manipulation; concealment, abuse of confidential, proprietary or trade secret, information,
misrepresentation of material facts, or any other unfair practices.
HEALTH, SAFETY, ENVIRONMENT AND SOCIAL RESPONSIBILITY
Sagar Cements shall strive to provide a safe and healthy working environment and comply with
all regulations regarding the preservation of the environment in and around its manufacturing
facilities and other points of operations. The companies is committed to efficient use of natural
resources and minimize any hazardous impact of the development, production, use and disposal
of any of its products and services on the ecological environment.
CONFIDENTIALITY
The Directors and the Senior Management Team shall maintain utmost confidentiality of
information or that of any customer, supplier or business associates of the company to which
I
company has a duty to maintain confidentiality except when disclosure is authorized. The use
I.
COMPLIANCES
The Directors and the Senior Management Team shall comply with all applicable laws, rules
and regulations. Transactions relating to sale or purchase of company's equity shares should not
be undertaken without complying with the formalities contained in the company's code of
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'
internal procedures and conduct for prevention of insider trading. If any Director or Member of
the Senior Management Team who knows of or suspects of any violation of applicable laws,
rules or regulations or this Code of Conduct, he must immediately report the same to the Board
of Directors or any designated person thereof. Such person should as far as possible provide the
details of suspected violations with all known particulars relating to the issue. The company
recognizes that resolving such problems or concerns will advance the overall interests of the
company that will help to safeguard the company's assets, financial integrity and reputation.
Environment Commitment
. Sagar Cements is committed to being an responsible organization with respect to
environment and has adopted various measures to reduce the carbon footprint by increasing the
efficiency of our operations.
Social Commitment
Sagar Cements is committed to providing safe and healthy working enviromnents
for its employees and also contributing to the enhancement of quality of life of the people
residing in and around the plant and other parts of the state by conducting several
community programs and contributing to welfare measures.
Products
Sagar Cement is a leading producer of different types of Cements in the State of Andhra
Pradesh.
is
used
worldwide
than
all
other
Building
Materials.
A Mixture of Limestone and Clay is ground and burnt at a very high temperature to form
Clinker. The Clinker is ground to a fine powder with addition of Gypsum (up to 5 %) to
form Cement. The essential components of Cement are Lime, Silica, Alumina and Iron
Oxide. There are different
composition.
the
However,
manufacturing
process
remams
the
same.
Cement Varieties
There are different varieties of cement based on different compositions according to
specific end uses, namely, Ordinary Portland Cement, Portland Puzzolona Cement, White
Cement, Portland Blast Furnace Slag Cement and .specialized Cement. The basic
difference lies in the percentage of clinker used.
materials.
It
accounts
for
70
per
cent
of
the
total
consumption.
White Cement
White cement is basically OPC ~ clinker using fuel oil (instead of coal) with iron oxide
content below 0.4 per cent to ensure whiteness. A special cooling technique is used in its
production. It is used to enhance aesthetic value in tiles and flooring. White cement is
much more expensive than grey cement.
hydration even lower than PPC and is generally used in construction of dams and similar
massive constructions.
Specialized Cement
Oil Well Cement is made from clinker with special additives to prevent any porosity.
43 Grade OPC
The 43 grade OPC is the most popular general-purpose cement in the country today. The
production of 43 grade OPC is nearly 50% of the total production of cement in the
country.
33GradeOPC
This cement is used for general civil construction work under normal environmental
conditions. The compressive strength of cement after 28 days test as per BIS specification
is 33 MPa. Due to low compressive strength, this cement is normally not used where high
(_
grade of concrete viz, M-20 and above is required. The availability of higher grades of
OPC in the market impacts the usage of 33 grade OPC as these days 43 grade OPC is
normally used for general construction work. This grade of cement is more useful for mass
concreting and plain cement concreting and can also be used for plastering and single
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materials in certain
proportions or grinding the OPC clinker, gypsum and Pozzolanic materials separately and
thoroughly blending them in certain proportions.
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than 25%. SRC can be used for structural concrete wherever OPC or PPC or Slag Cement
is usable under normal conditions. The use of SRC is particularly beneficial in such
conditions where the concrete is exposed to the risk of deterioration due to sulphate attack.
Network
The network of our dealers has been ensuring the fast and easy reach with speedy feedback. The
wide network of our dealers even more ensures that not even a single remote area is left.
Further, We take pleasure to appreciate our most trusted dealers who are helping us to utilize the
full capacity of our plants.
Dealers
Further,
We
take
pleasure
to
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REGISTERED OFFICE: 82472fl312, ROAD NO. 1, BAllJJARA HILLS, HYDERABAD 500 034. PHONES: 23351571/6572,FAX 04023356573
FACTORY:MATrAMPALLY{VILLAG~lMAN~AL)-508 204, NALGONDA DISTRICT. PHONE : 08683-247039
DEFINITIONS
OF ABSENTEEISM
I. Absents constitutes a single day of missed work (Martocchio & Jimeno 2003)
II. Absence occurs whenever a person chooses to allocate time to activities that
compete with scheduled work either to satisfy the waxing and warning of
underlying motivational
TYPES OF ABSENTEEISM
1. Innocent Absenteeism
Innocent absenteeism refers to employees who are absent for reasons beyond their
control; like sickness and injury. Innocent absenteeism is not culpable which means that it
is blameless. In labor relations context this means that it cannot be remedied or treated by
disciplinary measures.
2. Culpable Absenteeism
Culpable absenteeism refers to employees who are absent without authorization for
reasons which are within their control. For instance, an employee who is on sick leave
even though he/she is not sick, and it can be proven that the employee was not sick, is
guilty
of
culpable
15
absenteeism.
InitialCounseling
Presuming you have communicated attendance expectations generally and have
already identified an employee as a problem, you will have met with him or her as part of
your attendance program and you should now continue to monitor the effect of these
efforts on his or her attendance .If the absences are intermittent, meet with the employee
each time he/she returns to work. If absence is prolonged, keep in touch with the employee
regularly and stay updated on the status of his/her condition. (Indicate your willingness to
assist.)You may require the employee to provide you with regular medical assessments.
This will enable you to judge whether or not there is any likelihood of the employee
providing regular attendance in future. Regular medical assessments will also give you an
idea of what steps the employee is taking to seek medical or other assistance. Formal
meetings in which verbal warnings are given should be given as appropriate and
documented. If no improvement occurs written warning may be necessary.
WrittenCounseling
If the absences persist, you should meet with the employee formally and provide
him/her with a letter of concern. If the absenteeism still continues to persist then the
employee should be given a second letter of concern during another formal meeting. This
letter would be stronger worded in that it would warn the employee that unless attendance
improves,
termination
may
16
be
necessary.
Reduction(s)
In between the first and second letters the employee may be given the option to
reduce his/her hours to better fit his/her personal circumstances. This option must be
voluntarily
reduction in hours is a reduction in pay and therefore can be looked upon as discipline. If
the nature of the illness or injury is such that the employee is unable to fulfill the
requirements of his/her job, but could for example benefit from modified work, counsel the
employee to be don jobs of such type if they become available.
Discharge
Only when all the previously noted needs and conditions have been met and
everything has be end one to accommodate the employee can termination be considered.
An Arbitrator would consider the. following in ruling on an innocent absenteeism dismissal
case. Has the employee done everything possible to regain their health and return to work?
Has the employer provided every assistance possible? (i.e. counseling, support, time
off.)Has the employer informed the employee of the unworkable situation resulting from
their sickness? Has the employer attempted to accommodate the employee by offering a
more suitable position(if available) or a reduction of hours? Has enough time elapsed to
allow for every possible chance of recovery? Has the employer treated the employee
prejudicially in any way? As is evident, a great deal of time and effort must elapse before
dismissal can take place. These points would be used to substantiate or disprove the
following two fold test. The absences must be shown to be clearly excessive. It must be
proven that the employee will be unable to attend work on a regular basis in the future.
culpable absenteeism are generally the same as for other progressive discipline problems.
The discipline should not be prejudicial in anyway. The general procedure is as follows:
[Utilizing
counseling
memorandum]
Initial
Waming(s)
Written
Waming(s)Suspension(s)Discharge
Verbal Warning
Formally meet with the employee and explain that income protection is to be used
only when an employee is legitimately ill. Advise the employee that his/her attendance
record must improve and be maintained at an improved level or further disciplinary action
(
will result. Offer any counseling or guidance as is appropriate. Give further verbal
wammgs
as required.
Review the
records
at
regular intervals. Where a marked improvement has been shown, commend the employee.
Where there is no improvement a written warning should be issued.
Written Warning
Interview the employee again. Show him/her the statistics and point out that there
has been no noticeable (or sufficient) improvement. Listen to the employee to see if there
is a valid reason and offer any assistance you can. If no satisfactory explanation is given,
advise the employee that he/she will be given a written warning. Be specific in your
discussion with him/her and in the counseling memorandum as to the type of action to be
taken and when it will be taken if the record does not improve. As soon as possible after
this meeting provide the employee personally with the written warning and place a copy
of his/her file. The written warning should identify any noticeable pattern If the amount
and/or pattern continues, the next step in progressive discipline may be a second, stronger
written warning. Your decision to provide a second written warning as an alternative
to proceeding to a higher level of discipline (i.e. suspension) will depend on a number of
factors. Such factors are, the severity of the problem, the credibility of the employee's
explanations, the employee's general work performance and length of service.
18
If the problem of culpable absenteeism persists, following the next interview period
and immediately following an absence, the employee should be interviewed and advised
that he/she is to be suspended. The length of the suspension will depend again on the
severity of the problem, the credibility of the employee's explanation, the employee's
general work performance and length of service. Subsequent suspensions are optional
depending on the above condition.
(
19
THEORIES OF ABSENTEEISM
Informal Contract
(
Gibsson ( 1966) attempted to explain some of the main features of absence behavior
by means of the notion of an informal contract. The contract is viewed as being
made between the individual and the organization. Gibsson (1966) was especially
interested in absences that were not long enough to activate formal legitimizing
(certification) procedures. He used the concept of valence, referring to a person's positive
or negative relationships to a work situation and pointed out that 'if the combined valences
of a work situation are weak, it will be easier for people to legitimize their absences to
themselves. Gibsson (1966) remarks that a plausible idea relating to the size of the
organization influences absence rates; in larger organizations, since there is greater
division oflabor, there is also more concealment of the contributions of individuals, thus
permitting latitude for absence from work. He also mentions the importance of the
employee's identification with the organization, as in the case oflonger-service employees,
and argues for the importance of the "authenticity" of the work contract (Gibsson, 1966).
In other words, the organization should be seen to offer a fair deal to the individual, whose
feelings of obligation would thus be strengthened Jn this research Gibson's (1966) concept
of valence, referring to an individual's positive and negative relationship toward a work
situation has relevance, as the aim of this research is to determine whether work-related
attitudes (Job Involvement and Organizational Commitment) predict employee
absenteeism. It is hypothesized that employees with low job involvement and
organizational commitment (negative relationship to the work situations) will have higher
levels of absenteeism.
20
Adams
(1965), Hill and Trist (1953) an Patchen (1960) have made notable
theoretical contributions towards the study of absenteeism. No recent literature has been
identified which has built on this perspective. Adams (1965) suggested that absences may
be a means of resolving perceived inequity; the probability of absence behavior will
increase with the magnitude of inequity and if other means of reducing inequity are not
available. Patchen (1960)had tested this kind of hypothesis; producing evidence of a
relationship between absences and perceived fairness of pay, that is, employees' feelings
about how fairly they had been treated in regard to their pay levels and promotions.
absence as being the withdrawal from the stress of work situations. Withdrawal is the
central explanatory concept; thus, individuals experiencing conflicts of satisfaction and
obligations tend to express them through labor turnover, accidents, and unsanctioned
absences(this is, absences without formal permission),
Trist (1962), Hanisch and Hulin ( 1991) theorized that absenteeism and other withdrawal
behaviors reflect invisible attitudes such as job dissatisfaction, low level of organizational
commitment, or an intention to quit. According to this view, an employee who is absent
from work is consciously
organization.
Dynamic Conflict
The 'withdrawal' explanation offered by Hill and Trist (1962) had some subsequent
influence on theoretical discussions by As (1962) and Knox (1961). Gadourek (1965)
described the latter as 'dynamic conflict' theories. The conflict is located within the
individual, and whether a person stays or withdraws is the result of a complex in incentives
and
stresses.
21
Social Exchange
Chadwick-Jones(l 982) presented a case for the theory of absenteeism that is social,
not individual in emphasis. As a first step Chadwick-Jones (1982) assumed the
interdependency of members of work organizations. It seems obvious that individuals do
(
have some mutual obligations to peers, subordinates, and superiors (as well as other
relationships outside the work situation). In this context the rights and duties of
individuals are both subject to, and representative of, a set of rules about activities in the
work situation. What individuals do is therefore likely to be in answer to, on behalf of, in
defense of, as well as achieving a compromise with the rules of the group. The second
assumption made by Chadwick-Jones (1982), is that under the employment contract, some
form of social exchange is taking place between employers and employees. Whatever they
exchange in this situation - whether it be their time, effort, or skill or money, security,
congenial friends, or anything else- it will be only what is possible for employees in the
organization. Exchanges may be conceived as between individuals and work groups,
or between work groups and management, but it would not be reali;tic to conceive of the
exchange between 'the individual' and 'the organization' while disregarding the social
conditions and rules. Chadwick-Jones think of social exchange between employees and
employers as developing in, or as revealed by, a pattern of behavior in the work situation
that includes absences with all the other factors that constitute the contract, formal and
informal, between employers and employees. Formal factors include pay, hours,
disciplinary rules, job duties, and promotion lines. Informal ones include supervisory
styles, peer group relations, and - salient to their analysis - absence from work. Chadwick
Jones (1982) however, do point out that absences may not enter into the exchange at all,
insofar as some employees or employee groups, especially those with higher status -
supervisors in factories, managers in banks - are absent very little or hardly at all. It is
quite possible, however, that managers possess greater control over the allocation of their
working time and may take periods of 'time out' that are not recorded.
Withdrawal
Non-attendance
of employees for
scheduled work (Gibons, 1966; Johns, 1978; Jones, 1971). The definition distinguishes
absenteeism from other forms of non-attendance
vacations) and specifically avoids judgments of legitimacy associated with absent events
that are implied by as sick leave. This definitional emphasis seeks to focus on the key
organizational consequences of unscheduled non-attendance - instability in the supply of
labor to the organization resulting in the disruption of scheduled work processes and the
'
1977). For this research this definition will be applicable, as the researcher will not take
into account absences due to vacation leave and sick leave taken over more than three
days.
In terms of distinguishing
previous studies (Blau, 1985; Cheloha & Farr, 1980; Firzgibbons & Moch, 1980) made
is between organizationally excused versus organizationally unexcused absences. Based on
these studies, it seems that organizations operationalise excused absence to include (within
defined limits) categories such as personal sickness, jury duty, religious holidays, funeral
leave, and transportation
(1982) noted,
absence behaviour can have a variety of meanings for individuals. This research will focus
on
the
organizationally
unexcused
23
type
of
absenteeism.
March and Simon (1958) on the other hand, distinguished between two basic types
of absences: involuntary (e.g. certified sickness, funeral attendance) and voluntary (e.g.
vocation, uncertified sickness).
Voluntary
absences are under the direct control of the employee and are frequently utilized for
personal aims.
Conversely involuntary
Absences are beyond the employee's immediate control. Hence, voluntary rather
than involuntary absences from work may reflect job dissatisfaction and lack of
commitment to the organization.
A four-category taxonomy
Blau and Boal ( 1987) presented a four-category taxonomy describing the meanings
of absence. These categories are medical, career enhancing, normative and calculative. In
the medical category ,
uncontrollable events (illness, injury, fatigue, and family demands). If such an absence
(medical) occurred, it probably would be operationalised as a sporadically occurring
excused absence (Blau & Boal,1987). In the career-enhancing category , absence is
depicted as a mechanism that gives the employee a further choice to pursue task- and
career-related goal . For the nonnative category , absence is viewed less as a motivated
behavior and more as a habitual response to the norms of the work group (organization)
regarding absence (Blau & Boal, 1987). As such, this type of absence probably would
operationalise as a consistently occurring excused absence. More importantly, rather than
absenteeism appearing as a random walk, as with the medical category, definite patterns
will emerge. Thus, for this group, it would be expected not only to predict frequency, but
also when absenteeism will happen. Finally the calculative absence is viewed as a coin of
exchange (Blau and Boal, 1987; Johns & Nicholson, 1982) in either fulfilling or modifying
the implicit social contract between the employee and employer, and as a time allocation
24
strategy for enhancing non-work outcomes. This type of absence would be operationalised
in terms of the employee using a certain number of excused and unexcused absences
permitted by the organization, depending on how much the employee felt he or she should
modify the implicit social contract. It could be predicted that an extremely apathetic
employee
(low job
involvement
and organizational
commitment)
advantage by using both kinds of absence. Thus, the absolute frequency and total number
of days absent should be greatest for workers who are the most apathetic.
EFFECTS OF ABSENTEEISM
Following are the drawbacks of excessive absenteeism
ON INDUSTRY
Absenteeism m industry stops machines, disrupts processes, creates production
bottle-necks, hampers smooth flow or continuity of work, upsets production targets, result
in production losses, increases direct overhead costs , increase work load of the in
experienced , un experienced or sub standard workers as substitutes, this in tum creating
problems ofrecruitment, training, job adjustments, morale and attitudes of the employees.
ON WORKERS
1.Absenteeism
reduces
workers
eammgs
decrease
his purchasing power. Makes it difficult for him to meet necessities of life, leading to
personal problems, and in many cases loss of employment and resultant disaster for his
dependents.
2.It affects both quantity and quality of production. If more number of workers are absent
the total output is affected. If alternative arrangement
workers who do not posses adequate experience the quality of goods produced is affected.
3. It affects the efficiency of workers. The workers who joins after a long period of
absence would normally be much less efficient.4.It affects the discipline of the workers
adversely. The worker who is attending to his work irregularly may not care much about
the discipline.
25
On the basis of micro studies undertaken m different parts of the country, certain
observations may be made.
a. The rate of absenteeism is the lowest on pay day, it increases considerably on the
days following the payments of wages and bonus.
b. Absenteeism is generally high among workers below 15 years of age and those
above40.The younger employees are not regular and punctual, presumably because
of the employment
groups. While the older people are not able to withstand the strenuous nature of the
work.
c.
The rate of absenteeism varies from department to department within a unit. As the
size of the group increases, the rate of absenteeism goes up. This difference in the
rate of absenteeism is believed to be due to the peculiar style and practices of
management, the composition of the labor force and the culture of the organization.
f.
g.
26
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CHAPTER 3
DATA A~NALYSIS
DATA ANALYSIS
1.
Respondents
S.NO
Response
Numbers Percentage
Highly satisfy
23
46
Satisfy
19
38
Dissatisfy
12
No opinion
50
100
Total
4%
46%
D Highly satisfy
mi Satisfy
o Dissatisfy
o Noopinion
~--~-~---------------~-~~~
INTERPRETATION:
The above tabulation format shows that 46% people are highly satisfied with
working hours. Where as 38% people are satisfied with the above statement
12%Disagree, 4% No opinion with above statement.
and
2.
What do you think about the methods followed by the company to overcome the
problem of employee absenteeism?
Respondents
S.NO
Response
Numbers
Percentage
Highly satisfy
18
36
Satisfy
20
40
Dissatisfy
18
No opinion
50
100
Total
6/o
40/o
mi Highly
satisfy
Dissatisfy
llliii Satisfy
o Noopinion
INTERPRETATION:
The above tabulation format shows that 36% people are highly satisfied with the
methods followed by the company to overcome the problem of employee absenteeism.
Where as 40%respondents also give positive strokes regarding this statement. It shows that
employees are satisfied with above statement. And 18% Dissatisfied 6% No opinion with
the
above
statement.
3.
How do you feel about the rate of the absenteeism in the company?
Respondents
S.NO
Response
Numbers
Percentage
Highly satisfy
18
36
Satisfy
24
48
Dissatisfy
12
No opinion
50
100
Total
4%
1111
Satisfy
o Dissatisfy
o Noopinion
INTERPRETATION:
The above tabulation format shows that 36% people are highly satisfied with the
rate of the absenteeism in the company. Where as 48% respondents also give positive
strokes regarding this statement. It shows that employees are satisfied with above
statement.
And
4.
Does the organization conduct any Refresh programs to know the reasons
for absenteeism?
Respondents
S.NO
Response
Numbers Percentage
Yes
37
74
No
13
26
50
100
Total
lilill
yes
illi No
INTERPRETATION:
The above table indicates that the organization conduct any Refresh programs to
know the reasons for absenteeism 74% respondents are stated their opinion positively and
26% respondents are reveal their opinion negatively.
Respondents
S.NO
Response
Numbers
Percentage
Yearly
14
28
Half yearly
11
22
Quarterly
20
40
Not at all
10
50
100
Total
10%
40%
f!1l Yearly
l1l!I
o Quarterly
o Not at all
Halfyearly
INTERPRETATION:
(
The above tabulation format shows that 28% people are highly satisfied with the
Refresh programs conducted by the organization. Where as 22% respondents also give
positive strokes regarding this statement. And 40% Dissatisfied 10% No opinion with the
above
statement.
6.
Are you satisfied with the organization role in motivating the employees to attend
their regular duties?
Respondents
Response
S.NO
Numbers
Percentage
Highly satisfy
31
62
Satisfy
18
Dissatisfy
12
No opinion
50
100
Total
8%
o Dissatisfy
o Noopinion
\.
INTERPRETATION:
The above tabulation format shows that 62% people are highly satisfied with the
organization role in motivating the employees to attend their regular duties. Where as 18%
respondents also give positive strokes regarding this statement. And 12% Dissatisfied 8%
No
opinion
with
the
above
statement.
7.
Respondents
S.NO
Response
Numbers
Percentage
Highly satisfy
13
26
Satisfy
15
30
Dissatisfy
14
28
No opinion
16
50
100
Total
28%
(
mi Satisfy
o Dissatisfy
D Noopinion
INTERPRETATION:
The above tabulation format shows that 26% people are highly satisfied with the
organization role in solving employee's problems. Where as 30% respondents also give
positive strokes regarding this statement. And 28% Dissatisfied 16% No opinion with the
above
statement.
8.
Are you satisfied with the number of leaves given by the organization?
Respondents
S.NO
Response
Numbers
Percentage
Yes
41
82
No
18
50
100
Total
't
lli!lyes
lll!ll No
INTERPRETATION:
The above table indicates that employees are satisfied with the number of leaves
given by the organization, 82% respondents are stated their opinion positively and 18%
respondents
are
reveal
their
opinion
negatively.
9.
Are you satisfied with your role regarding the rate of absenteeism?
Respondents
S.NO
Response
Numbers
Percentage
Yes
39
78
No
11
22
50
100
Total
lffilyes
11111
No
INTERPRETATION:
The above table indicates that employees role regarding the rate of absenteeism,
78% respondents are stated their opinion positively and 22% respondents are reveal their
opinion negatively.
(_
10.
Respondents
Response
S.NO
Numbers Percentage
(
Highly satisfy
14
28
Satisfy
20
40
Dissatisfy
18
No opinion
14
50
100
Total
18%
40%
o Noopinion
INTERPRETATION:
The above tabulation format shows that 28% people are highly satisfied with the
relationship between workers and top management. Where as 40% respondents also give
1,
positive strokes regarding this statement. And 18% Dissatisfied 14% No opinion with the
above statement.
11.
Is there any personal problems among the employees regarding the rate of
Absenteeism?
Respondents
S.NO
Response
Numbers
Percentage
Yes
29
58
No
21
42
50
100
Total
42%
58%
im yes
1111
No
INTERPRETATION:
The above table indicates that there are any personal problems among the
(
employees regarding the rate of absenteeism, 58% respondents are stated their opinion
(,
37
\.
12.
Does the organization give any incentives (Rewards) to the employees when they
Didn't get any absenteeism regarding the work situations?
Respondents
S.NO
Response
Numbers
Percentage
Yes
45
90
No
10
50
100
Total
10%
90%
ii yes
1111
No
INTERPRETATION:
The above table indicates that the organization give any incentives (Rewards) to
the employees when they didn't get any absenteeism regarding the work situtations,90%
respondents
opinion negatively.
38
If find your subordinates not attend regularly to their duties, how you tune them?
13.
Respondents
S.NO
Response
Numbers
Percentage
Motivate them
30
60
15
30
Warn them
10
50
100
Total
10%
30%
Ill Motivatethem
111
Comparethem with co
employees
oWarnthem
INTERPRETATION:
The above tabulation format indicates if super ordinates find their subordinates not
(
attend their duties regularly how they tune them , 60% people says motivate them, where
as 30% people says compare them with co-employees and 10% people says warn them.
39
14.
Respondents
S.NO
Response
Numbers P ercentage
Sickness
25
50
Personal reasons
16
17
34
Drunkenness
50
100
Total
0%
50%
lll!I Sickness
llJll Personal reasons
o Marriage
& festivals
o Drunkness
INTERPRETATION:
The above table indicates that 50% people absent from duty mainly due to
sickness, 16% people absent due to personal reasons and 34% people absent mainly due to
marriage
&
40
festivals.
15.
Respondents
S.NO
Response
Numbers Percentage
Satisfied
18
36
Highly satisfied
16
Dissatisfied
16
32
Highly dissatisfied
16
50
100
Total
llEl Satisfied
1111
Highly satisfied
o Dissatisfied
o Highly dissatisfied
INTERPRETATION:
The above tabulation format shows that 36% people are highly satisfied with the
wages and allowances given by the organization, where as 16% respondents also give
Positive strokes regarding this statement. And 32% Dissatisfied 16% highly dissatisfied
with
the
above
41
statement.
16.
Is the incidents of absenteeism both before and after holiday higher than on
normal days?
Respondents
Response
S.NO
Numbers Percentage
1
Yes
29
58
No
21
42
50
100
Total
42%
58%
nm yes
nm No
INTERPRETATION:
(
The above table indicates is the incidents of absenteeism both before and after
holiday higher than on normal days 58% people are revealed their opinion positively and
42% people are revealed their opinion negatively.
42
(
i1
'(
,i'..'~-
l
(
~
(
) '
(
(c
~ t
j .
CHAPTER 4
FINDINGS
SUGGESTIONS
COl\fCLUSIONS
r
~
~
t
( '
t .
~I
J
~,
ll
FINDINGS
1.
The co-operation between the management and employees brings cordial relations
among them.
2.
approaches
for promotions
to the employees
m this
organization.
3.
As regard the carrier goals of employees they think that the present job is more
helpful to their career development.
4.
The employees of this organization are satisfied with the employee absenteeism
methods for reducing the absenteeism.
5.
Most of the employees are fully satisfied with the present working conditions.
6.
Employees are feeling positively with the incentives of absenteeism both before
and after holiday higher than on normal days.
7.
72% employees
43
from supenor
m the
SUGGESTIONS
participative
management
is also helpful
to reduce
employee
absenteeism.
3. Employee's
44
CONCLUSION
(
Employee's presence at work place during schedule time is highly essential for the
smooth running of the production process in particular and organization in general. Despite
the significance of the employee presence, employees some times fail to report at
workplace during scheduled time, which is known as 'absenteeism'. Labour bureau simply
defined the term "absenteeism" as "the failure of a worker to report for work when he is
scheduled to work". Labour bureau also states that "absenteeism" is the total man shifts
lost because of absence as a percentage of the total number of man shifts scheduled to
work. According to Webster's dictionary "absenteeism" is the practice or habit of being an
(
In all other aspects most of the employees feel satisfaction regarding the rate of
absenteeism in the organization. The result of all statements explains the need of effective
implementation of good training, awareness and
in
the
45
organization.
ANNEXURE
.f
ABSENTEEISM
DATA
Workmen Absenteeism data
Grand Total
in loss of
Income
No
Employee
Code
00000179
Mohanlal Sharma
00000193
Hariprasad Sharma
00000204
00000231
A Srinivasa Rao
00000237
00000238
N Radha Krishna
00000246
B Ramulu
00000256
Chakrapani Sharma
00000257
B Srinivas
10
00000279
G Reddaiah Naidu
11
00000281
S Venkatanarayana
12
00000282
D Sambaslva Rao
13
00000287
R Melchior
14
00000308
Chetanath Sharma
15
00000318
K Chakradhar Rao
16
00000322
S Babu
17
00000328
S Somanath
18
00000420
Md Khayyum
19
00000437
P Shankar Rao
20
00000438
KV Surya Rao
21
00000439
G Nagaraju
22
00000440
A Shankar Reddy
23
00000441
Govinda
Sharma
24
00000444
M Ganapati
25
00000445
U Venkateswarlu
Name
2005
2006
2007
26
2008
48
2009
74
42
2010
2011
11
5421
15
62578
12023
12
45
62
197
1
11
30
6497
10243
133753
1229
Prasad
3404
46
Workmen
Absenteeism
No
Employee
Code
26
00000453
K Veerabadra Rao
27
00000454
R C Venkateswara Rao
28
00000456
B Krishna Rao
29
00000465
Baburam Sharma
30
00000466
T Pavana Rao
31
00000467
S Maruthi Rao
32
00000468
M Prasada Rao
33
00000479
SK Moulana
23
12
34
00000480
13
10
35
00000483
K Lingaiah
18
36
00000519
Ch Prasad
37
00000522
I Venkataiah
38
00000529
39
data
Name
in loss of
Income
2005
11
31
10
13
36
80
73
57
104
132
78
28
50
11
7'
10
Y Srinivasa Rao
11
14
00000541
YRamu
104
40
00000558
TV Nageswara Rao
23
41
00000564
E Appi Reddy
13
42
00000573
P Ramesh
00000586
Balakrishna Sharma
44
00000587
Chabilal S Thapa
45
00000588
46
00000592
V Satyanarayana
,4 3
R Samba
Reddy
Siva
6
49
47
9
15
22
25
25
Rami
21
47
23
Workmen
s
No
Absenteeism
data
Grand Total
Employee
Code
Name
2005
2006
2007:
Income
/'.
51
00000654
K Sudhakar
52
00000670
P Yosepu
53
00000672
N Narasa Reddy
54
00000675
A Gangaiah
55
00000706
T Mallikarjuna Rao
56
00000751
S Kumar
57
00000752
Y Narayana Reddy
58
00000754
D Srinivasa Rao
59
00000756
G Sura Reddy
60
00000757
S Ravi Kumar
61
00000758
HP Sharma
62
00000765
N
Uma
Raju
63
00000768
G Srinivasa Reddy
64
00000769
U Ramana
65
00000770
D Janardhan
66
00000773
K Venkateswara Rao
67
00000774
Md Yousuf
68
00000775
K Janaiah
84
101
110
78
120
103
69
00000779
N Bheema
Rao
70
00000784
P VS N Raju
37
50
23
45
23
55
71
00000800
N Rama Raju
72
00000852
KVVV
30
5
Maheswara
14
Shankar
Prasad
G Laxminarayana
\
48
Employee
No
Code
Name
75
00000882
S Nageswara Rao
76
00000906
B V Ramana Murty
77
00000924
P Malakonda Reddy
78
00000932
Sk Bismilla
79
00000933
R VS Rama Krishna
80
00000938
D Venkateswara Rao
81
00000942
Sk Khasim
82
00000972
Ch VG Krishnam Raju
83
00000973
Ch Bangaru Raju
84
00000974
85
.:::.. =~~~'.\
;"':~~;.;..:.<[~~:
21
87
7
29
31
42
65
22
117
15
129
K Srinu
00000980
P Appa Reddy
58
26
33
79
81
86
00000981
P Srinivasulu
87
00000986
P Edukondala Raju
53
41
27
88
00001002
M Ravi Kumar
89
00001007
Md Osman Ali
90
00001016
V Veeraiah
91
00001020
S Ganapathi
24
92
00001021
S Srinivasulu
93
00001024
G Ramanjaiah
94
00001033
P Mari Raju
95
00001042
G Satyanarayana
96
00001053
Ch Krishnaiah
97{
,00001090
365
10
14
21
V Ranga Rao
98 . 00001196
99
A Venakata Reddy
. Q000t199
28
14
49
18
14
30
Employee
Code
Name
20~,5 \~00~
.. :~~= ::. ~:{::~;<~~~~-~~;,~
100
00001350
R Kondala Rao
101
00001351
Ch Sudhakar
102
00001373
K Sriramulu
103
00001375
104
00001476
S Saidulu
105
00001479
G Satyanarayana
106
00001629
107
99
89
K Ravi Kumar
84
00001663
T Balaji Singh
19
39
108
00001665
A Saidaiah
12
109
00001670
S Veeraiah
110
00001671
Ch Ramaiah
111
00001672
Md Ibrahim Khaleelulla
112
00001681
Md Ajam
113
00001802
P Satyanarayana
114
00001803
Ch Sudhakar
115
00001852
S Narsaiah
116
00002143
JN Malleswara Rao
117
00002144
Md Hafeez
118
00002145
T Venkateswarlu
119
00002271
ANagender
120
00002272
I Janaiah
121
00002273
Md Hussain
122
00002275
12a
124
200
-~m~~;~~:-,;,_
82
66
86
107
11
2
49
23
21
14
118
18
33
19
12
26
14
18
40
18
30
13
19
77
10
136
46
33
77
28
17
16
20
16
138
110
151
250
165
38
58
45
33
46
152
M Venkaiah
35
37
52
45
39
66
()()002276
K Somaiah
75
87
171
195
150
173
00()02277
Md Yoosaf
26
50
No
Employee
Code
125
00002279
126
00002463
P Papaiah
30
33
61
42
57
135.5
127
0000*2464
B Durgaiah
29
43
52
70
47
69
128
00002465
P Ramalingaiah
20
23
32
52
30
12
129
00002466
D Prakash
30
11
30
52
71
33
130
00002467
A Venkanna
131
00002670
Ch Prasad
132
00002671
Ch.Venkateswarlu
133
00002672
A Srinu
12
37
38
27
in loss of
2
3
51
QUESTIONNAIRE
I
1.
2. What do you think about the methods followed by the company to overcome
the Problem of employee absenteeism?
a) Highly satisfy b) Satisfy c) Dissatisfy d) No opinion
3. How do you feel about the rate of the absenteeism in the company?
a) Highly Satisfied b) Satisfied c) Dissatisfied d) No opinion
4. Does the organization conduct any refresh programs to know the reasons for
absenteeism?
a) Yes b) No
5.
6.
Are you satisfied with the organization role in motivating the employees to
attend their regular duties?
a) Highly Satisfied b) Satisfied c) Dissatisfied d) No opinion
7.
How do you feel about the organizations role in solving employee's problems?
a) Highly Satisfied b) Satisfied c) Dissatisfied d) No opinion
8.
Are you satisfied with the number ofleaves given by the organization?
A) Yes b) No
9.
Are you satisfied with your role regarding the rate of absenteeism?
A) Yes b) No
absenteeism?
a) Yes b) No
52
a) Yes b) No
13. If find your subordinates not attend regularly to their duties, how you tune
them?
a) Motivate them b) Compare them with co-employees c) Warn them
14. Why do employees absent from duty?
A) Sickness b) Personal reasons c) Marriage & Festivals d) Drunkenness
15. Are you satisfied with your wages and allowances?
a) Highly Satisfied b) Satisfied c) Dissatisfied d) No opinion
(
16.
Is the incident of absenteeism both before and after holiday higher than on
normal days?
a) Yes b) No
53
BIBLIOGRAPHY
Books:
I
Flippo Edwin B.1984 Personnel management New Delhi: McGraw-Hill Book Company.
(
\VEBSITES:
www.google.com
www.Performancemanagement.com
www.question.com/sample-employee-performance-management-survey.html
(
l.
54