Mahratta Chamber of Commerce, Industries and Agriculture
SME Committee organizes full-day workshop on
Enhancing Office Productivity
Day and Date
Tuesday, 5th July, 2011
Timing
10.00 a.m. - 05.30 p.m. (Registration & Snacks at 09.30 a.m.)
Venue
Bajaj Conference Hall, MCCIA Trade Tower, A Wing, 5th Floor,
ICC Complex, Senapati Bapat Road, Pune 411 016.
Background
In last couple of decades, the production capabilities have increased substantially. This has
built pressure on back office services i.e. on the people working in HR, Administration, Sales
Purchase, Finance, Product Developers.
They are called as knowledge workers who work
with information and manage data/information.
These knowledge workers are often
inadequately trained and put on the job without any process thinking. This results into gross
inefficiencies and wastages that creep in. With greater emphasize on customer services, it is
high time that the management pays due attention to the Office Productivity.
Objective
This workshop will help you find out the ways and means to dramatically reduce the costs
incurred in the office processes by systematically eliminating the wastes. With these
reductions, lead time of office work is typically reduced.
exercise.
However, this is not one time
It is a culture and way of life and subject to continual improvement.
The
participants will be thoroughly exposed to applying various methods and tools to improve
performance of knowledge workers.
For large corporations, the workshop will help to
prepare and implementing the project at various levels like HO, RO or branch.
Duration and Methodology
During the Workshop following issues will be addressed at various levels, like Enterprise
Level, Organizational Level, Departmental/Functional Level, Individual/Personal Level.
The
workshop will highlight various related concepts, improvement areas, methods used, and
also will discuss case studies.
Live case studies from participant organizations will be
discussed and help formulate to design their own improvement programs.
Topics covered
Office Environment Past, Present and Future
How to measure value of information, channelize information and allow it to flow
down/up the line.
Waste identification in office processes and its elimination
Standardized work for the office
Apply 5 S culture in office environment.
How tools like Kaizen, Kanban, six sigma can be integrated in the office processes?
Mapping Value Stream related to information
Measuring the business impact and RoI
Who should attend the Workshop
Those who are responsible for storage and movement of information
People facing time gaps between movement of information and are buried under infomountains.
Those who are in-charge of any aspect of communication of the organisation.
Those who are in-charge of administrative responsibility for storage, transmission and
retrieval of information for the entire organisation.
Faculty
Mr. Satish Hulyalkar has rich and vast experience over 36 years in every aspect of business.
He has worked in the field of manufacturing, planning and control, sales and service,
marketing, finance and training. Mr. Hulyalkars present activities and focus is on the efficient
use of Internet and Communication Technologies (ICTs) for improving office productivity. He
has conducted training programs in various organizations including large corporates, IT and
BPO sectors, SMB and Professionals. He has presented papers at National and International
level and brought out e-books on effective use of MS Office components namely Word, Excel
and Power Point as a self-training aid for users. Mr. Hulyalkar has conducted several
workshops on MCCIA platform and all workshops were well received by the participants and
they were immensely benefited.
Fees (inclusive of Service Tax)
MCCIA Members
Rs. 2,000/-
Others
Rs. 2,500/-
This will cover cost of Course Material, Breakfast, Lunch,
Tea, etc.
Group Discount @10% for 3 or more participants from
the same organization
Registration
Send your nomination(s) on e-mail, giving name of the organization, name(s) of participants
with contact details on [email protected] or [email protected], followed by
cheque towards participation, fee drawn in favour of MCCIA, payable at Pune.
Note
For any query/doubt, please contact Mr. Pathak or Mrs. Acharya on (020) 25709000.
Seats are limited. Registration on First-Cum-First-Serve basis.
This is an Awareness Program organized in the Pubic Interest.
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