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    Group Assignment 2 - Article Form

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    LucyGlory
    A woman named Grete Fossbakk attempted to transfer a large sum of money to her daughter through her bank's internet banking system. However, she accidentally entered one extra digit in the account number, causing the funds to be deposited in someone else's account. The recipient then gambled away most of the money before police could recover it. Fossbakk took her case to a consumer complaints board, demanding full compensation since the system did not catch her incorrect entry. The board mostly ruled against her, finding she was ultimately responsible for verifying the account number. While Fossbakk made a mistake, the bank and system developers should also improve validation to prevent similar errors.

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    Group Assignment 2 - Article Form

    Uploaded by

    LucyGlory
    17 views3 pages
    A woman named Grete Fossbakk attempted to transfer a large sum of money to her daughter through her bank's internet banking system. However, she accidentally entered one extra digit in the account number, causing the funds to be deposited in someone else's account. The recipient then gambled away most of the money before police could recover it. Fossbakk took her case to a consumer complaints board, demanding full compensation since the system did not catch her incorrect entry. The board mostly ruled against her, finding she was ultimately responsible for verifying the account number. While Fossbakk made a mistake, the bank and system developers should also improve validation to prevent similar errors.

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    Tugas Komas

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    A woman named Grete Fossbakk attempted to transfer a large sum of money to her daughter through her bank's internet banking system. However, she accidentally entered one extra digit in the account number, causing the funds to be deposited in someone else's account. The recipient then gambled away most of the money before police could recover it. Fossbakk took her case to a consumer complaints board, demanding full compensation since the system did not catch her incorrect entry. The board mostly ruled against her, finding she was ultimately responsible for verifying the account number. While Fossbakk made a mistake, the bank and system developers should also improve validation to prevent similar errors.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    17 views3 pages

    Group Assignment 2 - Article Form

    Uploaded by

    LucyGlory
    A woman named Grete Fossbakk attempted to transfer a large sum of money to her daughter through her bank's internet banking system. However, she accidentally entered one extra digit in the account number, causing the funds to be deposited in someone else's account. The recipient then gambled away most of the money before police could recover it. Fossbakk took her case to a consumer complaints board, demanding full compensation since the system did not catch her incorrect entry. The board mostly ruled against her, finding she was ultimately responsible for verifying the account number. While Fossbakk made a mistake, the bank and system developers should also improve validation to prevent similar errors.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Group Assignment 2:

    The $100,000 Keying Error


    Article Form
    THE A-TEAM
    Ahmad Kamal [0906563413]
    Anandra A. Rinaldo Soroinda N. [0906510035]
    Artanto Ishaam [0906518132]
    Bona HCP Sidjabat [0906563590]
    Febryan Rachim [0906629095]
    Iqrar Mulfi [0906510262]
    Septian Hadi Nugraha [0906629196]


    DATE: 20 SEPTEMBER 2013
    BIBLIOGRAPHIC CITATION FOR ARTICLE:
    Olsen, Kai A. (2008, April). The $100,000 Keying Error. IEEE Pervasive Computing, 106-108.
    SOURCE OF ARTICLE:
    Olsen, Kai A. 2008. "The $100,000 Keying Error".
    http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=4488265 (accessed: 19
    September 2013).
    BRIEF SUMMARY OF ARTICLE:
    Grete Fossbakk used the internet banking facility from a Norwegian bank to transfer a large amount
    of money to her daughter. However, Fossbakk incorrectly entered the account number, which should
    71581555022, became 715815555022 (excess 1 number). Because the internet banking system can
    only accept 11 digit account number, the account number that she filled in truncated and became
    71581555502. Unfortunately, the wrong account number has an owner, but the owner didnt report
    the incident, but instead gambled away much of the sum before police confiscated the remainder.
    Fossbakk took the case to the Norwegian Complaints Board for Consumers in Banking. This board deals
    with disputes between consumers and banks. The board has two representatives for the consumers
    and two from the banks, with a law professor as chair. Fossbakk demand compensation for the lost
    money entirely with the reason she did not receive an error message when entering an account
    number that excess digits, but the bank argues this case occurred because the mistakes Fossbakk not
    double check the designated account number. In a three-to-two vote, Fossbakkk lost. The chair voted
    for the bank, arguing that she made an error and has to take responsibility.

    OUR OPINION:
    Grete Fossbak is not the only one wrong in this case. Many other stakeholders who are involved, such
    as the bank that released the internet banking with account number validation system that is still not
    functioning optimally, the developers who develop the bank's internet banking system, and the
    customer who receives the money Fossbakk misdirected. However, because the most highlighted in
    this case is Grete Fossbakk and the bank, then the opinion that we provide will be ranged on both
    parties.
    In our opinion, although Fossbakk made a potentially fatal mistake in this case, however, this incident
    also occurred due to accuracy of validation of account number is not yet optimal. Therefore, the bank,
    especially the internet banking system developers must be accountable for the performance of the
    system. They should make a system that has a better performance with minimum error rate, so that
    the case like this do not happen again. On the other hand, Fossbakk also not supposed to demand
    compensation for all the money lost, because he was not completely innocent in this case.

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