We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 11
VOLUME NO. 2 (2011), ISSUE NO.
4 (APRIL) ISSN 0976-2183
I IIN NNT TTE EER RRN NNA AAT TTI IIO OON NNA AAL LL J JJO OOU UUR RRN NNA AAL LL O OOF FF R RRE EES SSE EEA AAR RRC CCH HH I IIN NN C CCO OOM MMM MME EER RRC CCE EE A AAN NND DD M MMA AAN NNA AAG GGE EEM MME EEN NNT TT A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Listed at: Ulrich's Periodicals Directory , ProQuest, U.S.A. Circulated all over the world & Google has verified that scholars of more than fifty-six countries/territories are visiting our journal on regular basis. round !loor" Buildin# $o% &'(&-)-&" Devi Bhawan Ba*ar" JAAD+RI , &-. ''-" /a0una $a#ar" +aryana" I$DIA www%i1rc0%or#%in C CC CONTENTS ONTENTS ONTENTS ONTENTS
Sr. No. TITLE & NAME OF THE AUTHOR (S) Page No. 1. CUSTOMER SATISFACTION AND SUSTAINABLE FIRM PERFORMANCE: THE ROLE OF UNCERTAINTY DR. SANAL K. MAZVANCHERYL 1 2. MOVEMENT FROM EEE SYSTEM TO EET SYSTEM DR. SAMBHAV GARG 7 3. THE IMPACT OF CAPITAL STRUCTURE-CHOICE ON FIRM PERFORMANCE: EMPIRICAL INVESTIGATION OF LISTED COMPANIES IN COLOMBO STOCK EXCHANGE SRILANKA B. PRAHALATHAN & DR. (MRS.) R.P.C.RANJANI 12 !. AN ANALYSIS OF ORGANISATIONAL CULTURE IN THE COMPANIES DR. ARAVIND. S., DR. FISSEHA GIRMAY TESSEMA & DR. HAILAY GEBRETINSAE 17 ". RESOLVING EXPECTATIONS GAPS IN FINANCIAL REPORTING: ISSUES FOR INTERNATIONAL FINANCIAL REPORTING STANDARDS DR. JOHN A. ENAHORO 2" #. E-BANKING SCENARIO AND ITS IMPACT ON CUSTOMERS$ SATISFACTION IN INDIA PROF. (DR.) SULTAN SINGH & SAHILA CHAUDHRY 2%
7. A COMPREHENSIVE FINANCIAL ANALYSIS OF A&UA CULTURE FEED INDUSTRIES IN SOUTH INDIA ASLAM CHINARONG, PROF. (DR.) K. MARAN & DR B. YAMUNA KRISHNA 3" '. A STUDY ON COUSTOMER SATISFACTION TO(ARDS RELIANCE TELICOM IN TAMILNADU (ITH SPECIAL REFERENCE TO SALEM CITY MR. B. ADHINARAYANAN & DR. K. BALANAGA GURUNATHAN 3% %. VALUE FOR THE MONEY - SUCCESS MANTRA FOR MARKETERS IN RURAL MARKET DR. N. RAJASEKAR & R.PRIYA !! 1). INDIGENOUS BRANDING * INDIA$S FUTURE BRAND STRATEGY +AN EMPIRICAL STUDY OF THREE DECADES OF BRAND (ARFARE IN INDIA, DR. S. P. RATH, PROF. BISWAJIT DAS & PROF. CHEF GERARD D SOUZA !% 11. STOCK PRICE REACTION OF THE MERGED BANKS * AN EVENT STUDY APPROACH DR. P. NATARAJAN & K. KALAICHELVAN "! 12. A STUDY ON ABSENTEEISM OF EMPLOYEES IN RETAILING INDUSTRY DR. N. SANTHI, MRS. D. MARIA ANGELIN JAYANTHI & MS. HEMALATHA #1 13. MEASURING OF &UALITY OF (ORK LIFE IN TEXTILE INDUSTRIES - AN INTEGRATION OF CONCEPTUAL RELATIONSHIP (ITH PRODUCTIVITY N. MOHAN & DR. J. ASHOK #7 1!. RISK MANAGEMENT STRATEGIES AND PRACTICES IN THE BANKING SECTOR: CHALLENGES ARISING FROM GLOBAL RECESSION * KEY TO SURVIVAL - GRO(TH K. BHAVANA RAJ & DR. SINDHU 71 1". PREVENTIVE MEDICINE TO COMBAT OCCUPATIONAL STRESS OF EMPLOYEES IN BPO ORGANISATIONS * INDIA$S NEED OF THE HOUR DR. R. SRINIVASAN & MRS. A. BHARATHY 7! 1#. AYURVEDIC (ELLNESS TOURISM IN KERALA: A GATE (AY FOR ENTREPRENEURS TO EMERGE SUCCESSFUL RAMESH U & KURIAN JOSEPH ') 17. THE BANNED SURROGATE MARKETING AS BRAND - NE( BRAND EXTENSION ADVERTISING V V DEVI PRASAD KOTNI '" 1'. COMPARATIVE STUDY ON RETAIL SHRINKAGE OF INDIA ASIA-PACIFIC AND GLOBAL COUNTRIES SANDEEP RAJENDRA SAHU %) 1%. &UALITY OF (ORK LIFE +&(L, FOR FINANCE PROFESSIONALS IN DUBAI DR. SANGEETHA VINOD, FAYAZ AHAMED M.A. & N. MOHAMED RAFI %# 2) ART OF DELIGATION- A PO(ERFUL TOOL FOR LIBRARIAN NARENDER KUMAR, ASHISH SIWACH & MRS. SUNITA BHARATWAL 1)2 21 A STUDY ON BENEFITS AND RISK ANALYSIS OF FUTURES AND OPTIONS IN MADURAI MS. K. HEMA MALINI & ER. R. DEEPA 1)" 22 GREEN AND SUSTAINABLE MANAGEMENT * A DECIDING FACTOR FOR TOMORRO($S BUSINESS HARDEEP SINGH & BIKRAM PAL SINGH 11) 23 CHANGING CONDITIONS OF (ORKERS AND PROCESSES OF (ORK IN ADVERTISING AGENCIES IN INDIA DR. YASHMIN SOFAT 11" 2! INDIAN FINANCIAL SECTOR REFORM +1%%1-2))1,: MISSING A MANDATORY SOCIAL CONSENSUS SANJAY BHATTACHARYA 123 2" A STUDY ON CONSUMER BEHAVIOUR IN SELECTING CREDIT CARDS DR. A. VALARMATHI & MRS. PRIYA KALYANASUNDARAM 127 RE&UEST FOR FEEDBACK 133 VOLUME NO: 2 (2011), ISSUE NO. 4 (APRIL) ISSN 0976-2183 INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE - MANAGEMENT A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories www%i1rc0%or#%in ii CHIEF PATRON CHIEF PATRON CHIEF PATRON CHIEF PATRON PROF. K. K. AGGAR(AL )hancellor" 2in#aya3s 4niversity" Delhi !ounder 5ice-)hancellor" uru obind Sin#h Indraprastha 4niversity" Delhi 67% Pro 5ice-)hancellor" uru Ja0bheshwar 4niversity" +isar PATRON PATRON PATRON PATRON SH. RAM BHAJAN AGGAR(AL 67% State Minister for +o0e 8 9ouris0" overn0ent of +aryana 5ice-President" Dadri 6ducation Society" )har:hi Dadri President" )hinar Synte7 2td% ;9e7tile Mills<" Bhiwani CO CO CO CO- -- -ORDINATOR ORDINATOR ORDINATOR ORDINATOR DR. SAMBHAV GARG !aculty" M% M% Institute of Mana#e0ent" Maharishi Mar:andeshwar 4niversity" Mullana" A0bala" +aryana ADVI ADVI ADVI ADVISORS SORS SORS SORS PROF. M. S. SENAM RAJU Director A% )% D%" School of Mana#e0ent Studies" I%%$%O%4%" $ew Delhi PROF. M. N. SHARMA )hair0an" M%B%A%" +aryana )olle#e of 9echnolo#y 8 Mana#e0ent" =aithal PROF. PARVEEN KUMAR Director" M%)%A%" Meerut Institute of 6n#ineerin# 8 9echnolo#y" Meerut" 4% P% PROF. H. R. SHARMA Director" )hhatarpati Shiva1i Institute of 9echnolo#y" Dur#" )%% PROF. S. L. MAHANDRU Principal ;Retd%<" Mahara1a A#rasen )olle#e" Ja#adhri PROF. MANOHAR LAL Director 8 )hair0an" School of Infor0ation 8 )o0puter Sciences" I%%$%O%4%" $ew Delhi EDITOR EDITOR EDITOR EDITOR PROF. R. K. SHARMA Dean ;Acade0ics<" 9ecnia Institute of Advanced Studies" Delhi CO CO CO CO- -- -EDITOR EDITOR EDITOR EDITOR DR. SAMBHAV GARG !aculty" M% M% Institute of Mana#e0ent" Maharishi Mar:andeshwar 4niversity" Mullana" A0bala" +aryana ED ED ED EDITORIAL ADVISORY BOARD ITORIAL ADVISORY BOARD ITORIAL ADVISORY BOARD ITORIAL ADVISORY BOARD DR. AMBIKA .UTSHI !aculty" School of Mana#e0ent 8 Mar:etin#" Dea:in 4niversity" Australia DR. VIVEK NATRAJAN !aculty" 2o0ar 4niversity" 4%S%A% PROF. SIKANDER KUMAR )hair0an" Depart0ent of 6cono0ics" +i0achal Pradesh 4niversity" Shi0la" +i0achal Pradesh PROF. SANJIV MITTAL 4niversity School of Mana#e0ent Studies" uru obind Sin#h I% P% 4niversity" Delhi PROF. SATISH KUMAR Director" 5idya School of Business" Meerut" 4%P% PROF. RAJENDER GUPTA )onvener" Board of Studies in 6cono0ics" 4niversity of Ja00u" Ja00u PROF. ROSHAN LAL +ead 8 )onvener Ph% D% Pro#ra00e" M% M% Institute of Mana#e0ent" M% M% 4niversity" Mullana PROF. ANIL K. SAINI )hairperson ;)R)<" uru obind Sin#h I% P% 4niversity" Delhi PROF. S. P. TI(ARI Depart0ent of 6cono0ics 8 Rural Develop0ent" Dr% Ra0 Manohar 2ohia Avadh 4niversity" !ai*abad DR. ASHOK KHURANA Associate Professor" % $% =halsa )olle#e" /a0unana#ar DR. TEJINDER SHARMA Reader" =uru:shetra 4niversity" =uru:shetra DR. KULBHUSHAN CHANDEL Reader" +i0achal Pradesh 4niversity" Shi0la" +i0achal Pradesh DR. ASHOK KUMAR CHAUHAN Reader" Depart0ent of 6cono0ics" =uru:shetra 4niversity" =uru:shetra DR. SAMBHAVNA !aculty" I%I%9%M%" Delhi VOLUME NO: 2 (2011), ISSUE NO. 4 (APRIL) ISSN 0976-2183 INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE - MANAGEMENT A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories www%i1rc0%or#%in iii DR. MOHINDER CHAND Associate Professor" =uru:shetra 4niversity" =uru:shetra DR. MOHENDER KUMAR GUPTA Associate Professor" P% J% 2% $% overn0ent )olle#e" !aridabad DR. VIVEK CHA(LA Associate Professor" =uru:shetra 4niversity" =uru:shetra DR. VIKAS CHOUDHARY Asst% Professor" $%I%9% ;4niversity<" =uru:shetra DR. SHIVAKUMAR DEENE Asst% Professor" overn0ent !% % )olle#e )hit#uppa" Bidar" =arnata:a ASSOCIATE EDITORS ASSOCIATE EDITORS ASSOCIATE EDITORS ASSOCIATE EDITORS PROF. NA(AB ALI KHAN Depart0ent of )o00erce" Ali#arh Musli0 4niversity" Ali#arh" 4%P% PROF. ABHAY BANSAL +ead" Depart0ent of Infor0ation 9echnolo#y" A0ity School of 6n#ineerin# 8 9echnolo#y" A0ity 4niversity" $oida DR. PARDEEP AHLA(AT Reader" Institute of Mana#e0ent Studies 8 Research" Maharshi Dayanand 4niversity" Rohta: PARVEEN KHURANA Associate Professor" Mu:and 2al $ational )olle#e" /a0una $a#ar SHASHI KHURANA Associate Professor" S% M% S% =halsa 2ubana irls )olle#e" Barara" A0bala SUNIL KUMAR KAR(ASRA 5ice-Principal" Defence )olle#e of 6ducation" 9ohana" !atehabad DR. BHAVET 2ecturer" M% M% Institute of Mana#e0ent" Maharishi Mar:andeshwar 4niversity" Mullana TECHNICAL ADVISORS TECHNICAL ADVISORS TECHNICAL ADVISORS TECHNICAL ADVISORS DR. ASH(ANI KUSH +ead" )o0puter Science" 4niversity )olle#e" =uru:shetra 4niversity" =uru:shetra DR. BHARAT BHUSHAN +ead" Depart0ent of )o0puter Science 8 Applications" uru $ana: =halsa )olle#e" /a0unana#ar DR. VIJAYPAL SINGH DHAKA +ead" Depart0ent of )o0puter Applications" Institute of Mana#e0ent Studies" $oida" 4%P% DR. ASHOK KUMAR +ead" Depart0ent of 6lectronics" D% A% 5% )olle#e ;2ahore<" A0bala )ity DR. ASHISH JOLLY +ead" )o0puter Depart0ent" S% A% Jain Institute of Mana#e0ent 8 9echnolo#y" A0bala )ity MOHITA 2ecturer" /a0una Institute of 6n#ineerin# 8 9echnolo#y" 5illa#e adholi" P% O% adhola" /a0unana#ar AMITA 2ecturer" 6%)%)%" Safidon" Jind MONIKA KHURANA Associate Professor" +indu irls )olle#e" Ja#adhri ASHISH CHOPRA Sr% 2ecturer" Doon 5alley Institute of 6n#ineerin# 8 9echnolo#y" =arnal SAKET BHARD(AJ 2ecturer" +aryana 6n#ineerin# )olle#e" Ja#adhri NARENDERA SINGH KAMRA !aculty" J%$%5%" Pabra" +isar FINANCIAL ADVISORS FINANCIAL ADVISORS FINANCIAL ADVISORS FINANCIAL ADVISORS DICKIN GOYAL Advocate 8 9a7 Adviser" Panch:ula NEENA Invest0ent )onsultant" )ha0ba#hat" Solan" +i0achal Pradesh LEGAL ADVISORS LEGAL ADVISORS LEGAL ADVISORS LEGAL ADVISORS JITENDER S. CHAHAL Advocate" Pun1ab 8 +aryana +i#h )ourt" )handi#arh 4%9% CHANDER BHUSHAN SHARMA Advocate 8 )onsultant" District )ourts" /a0unana#ar at Ja#adhri
VOLUME NO: 2 (2011), ISSUE NO. 4 (APRIL) ISSN 0976-2183 INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE - MANAGEMENT A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories www%i1rc0%or#%in iv CALL FOR MANUSCRIPTS CALL FOR MANUSCRIPTS CALL FOR MANUSCRIPTS CALL FOR MANUSCRIPTS >e invite unpublished novel" ori#inal" e0pirical and hi#h ?uality research wor: pertainin# to recent develop0ents 8 practices in the area of )o0puter" Business" !inance" Mar:etin#" +u0an Resource Mana#e0ent" eneral Mana#e0ent" Ban:in#" Insurance" )orporate overnance and e0er#in# paradi#0s in allied sub1ects% 9he above 0entioned trac:s are only indicative" and not e7haustive% Anybody can sub0it the soft copy of his@her 0anuscript /012345 in M%S% >ord for0at after preparin# the sa0e as per our sub0ission #uidelines duly available on our website under the headin# #uidelines for sub0ission" at the e0ail addresses" 3067839:;4.7:<.30 or 306739:;48<4/3=.;74%
GUIDELINES FOR SUBMISSION OF MANUSCRIPT GUIDELINES FOR SUBMISSION OF MANUSCRIPT GUIDELINES FOR SUBMISSION OF MANUSCRIPT GUIDELINES FOR SUBMISSION OF MANUSCRIPT 1. COVERING LETTER FOR SUBMISSION: D/25>: ???????????????????????? T@5 E>327: IJR)M Sub1ectA SAB43CC370 76 M/0AC;:3D2 30 2@5 A:5/ 76 +C74DA25:EF30/0;5EM/:F5230<EHRMEG505:/= M/0/<54502E72@5: D=5/C5 CD5;361,% D5/: S3:EM/>/4" Please find 0y sub0ission of 0anuscript titled BCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC3 for possible publication in your 1ournal% I hereby affir0 that the contents of this 0anuscript are ori#inal% !urther0ore It has neither been published elsewhere in any lan#ua#e fully or partly" nor is it under review for publication anywhere% I affir0 that all author ;s< have seen and a#reed to the sub0itted version of the 0anuscript and their inclusion of na0e;s< as co-author;s<% Also" if our@0y 0anuscript is accepted" I@>e a#ree to co0ply with the for0alities as #iven on the website of 1ournal 8 you are free to publish our contribution to any of your 1ournals% N/45 76 C7::5CD70>30< AA2@7:A Desi#nationA AffiliationA Mailin# addressA Mobile 8 2andline $u0ber ;s<A 6-0ail Address ;s<A D% INTRODUCTION: Manuscript 0ust be in 6n#lish prepared on a standard A( si*e paper settin#% It 0ust be prepared on a sin#le space and sin#le colu0n with &E 0ar#in set for top" botto0" left and ri#ht% It should be typed in &D point )alibri !ont with pa#e nu0bers at the botto0 and centre of the every pa#e% -% MANUSCRIPT TITLE: 9he title of the paper should be in a &D point )alibri !ont% It should be bold typed" centered and fully capitalised% (% AUTHOR NAME+S, - AFFILIATIONS: 9he author ;s< full na0e" desi#nation" affiliation ;s<" address" 0obile@landline nu0bers" and e0ail@alternate e0ail address should be in &D-point )alibri !ont% It 0ust be centered underneath the title% .% ABSTRACT: Abstract should be in fully italici*ed te7t" not e7ceedin# D.' words% 9he abstract 0ust be infor0ative and e7plain bac:#round" ai0s" 0ethods" results and conclusion% F% KEY(ORDS: Abstract 0ust be followed by list of :eywords" sub1ect to the 0a7i0u0 of five% 9hese should be arran#ed in alphabetic order separated by co00as and full stops at the end% VOLUME NO: 2 (2011), ISSUE NO. 4 (APRIL) ISSN 0976-2183 INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE - MANAGEMENT A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories www%i1rc0%or#%in v G% HEADINGS: All the headin#s should be in a &' point )alibri !ont% 9hese 0ust be bold-faced" ali#ned left and fully capitalised% 2eave a blan: line before each headin#% H% SUB-HEADINGS: All the sub-headin#s should be in a H point )alibri !ont% 9hese 0ust be bold-faced" ali#ned left and fully capitalised% I% MAIN TEXT: 9he 0ain te7t should be in a H point )alibri !ont" sin#le spaced and 1ustified% &'% FIGURES -TABLES: 9hese should be si0ple" centered" separately nu0bered 8 self e7plained" and titles 0ust be above the tables@fi#ures% Sources of data should be 0entioned below the table@fi#ure% It should be ensured that the tables@fi#ures are referred to fro0 the 0ain te7t% &&% E&UATIONS: 9hese should be consecutively nu0bered in parentheses" hori*ontally centered with e?uation nu0ber placed at the ri#ht% &D% REFERENCES: 9he list of all references should be alphabetically arran#ed% It 0ust be sin#le spaced" and at the end of the 0anuscript% 9he author ;s< should 0ention only the actually utilised references in the preparation of 0anuscript and they are supposed to follow H/:G/:> S21=5 76 R565:50;30<% 9he author ;s< are supposed to follow the references as per followin#A All wor:s cited in the te7t ;includin# sources for tables and fi#ures< should be listed alphabetically% 4se ;5>.< for one editor" and ;5>.C, for 0ultiple editors% >hen listin# two or 0ore wor:s by one author" use --- ;D'77<" such as after =ohl ;&IIG<" use --- ;D''&<" etc" in chronolo#ically ascendin# order% Indicate ;openin# and closin#< pa#e nu0bers for articles in 1ournals and for chapters in boo:s% 9he title of boo:s and 1ournals should be in italics% Double ?uotation 0ar:s are used for titles of 1ournal articles" boo: chapters" dissertations" reports" wor:in# papers" unpublished 0aterial" etc% !or titles in a lan#ua#e other than 6n#lish" provide an 6n#lish translation in parentheses% 4se endnotes rather than footnotes% 9he location of endnotes within the te7t should be indicated by superscript nu0bers% PLEASE USE THE FOLLO(ING FOR STYLE AND PUNCTUATION IN REFERENCES: B77FC Bowerso7" Donald J%" )loss" David J%" ;&IIF<" J2o#istical Mana#e0ent%J 9ata Mcraw" +ill" $ew Delhi% +un:er" +%2% and A%J% >ri#ht ;&IF-<" J!actors of Industrial 2ocation in Ohio"J Ohio State 4niversity%
C702:3BA2370C 27 B77FC Shar0a 9%" =watra" % ;D''H< 6ffectiveness of Social Advertisin#A A Study of Selected )a0pai#ns" )orporate Social Responsibility" 6dited by David )rowther 8 $icholas )apaldi" Ash#ate Research )o0panion to )orporate Social Responsibility" )hapter &." pp DHG--'-%
J7A:0/= /0> 72@5: /:23;=5C Sche0enner" R%>%" +uber" J%)% and )oo:" R%2% ;&IHG<" Jeo#raphic Differences and the 2ocation of $ew Manufacturin# !acilities"J Journal of 4rban 6cono0ics" 5ol% D&" $o% &" pp% H--&'(%
C7065:50;5 D/D5:C )handel =%S% ;D''I<A J6thics in )o00erce 6ducation%J Paper presented at the Annual International )onference for the All India Mana#e0ent Association" $ew Delhi" India" &I,DD June%
U0DAB=3C@5> >3CC5:2/2370C /0> 2@5C5C =u0ar S% ;D''F<A J)usto0er 5alueA A )o0parative Study of Rural and 4rban )usto0ers"J 9hesis" =uru:shetra 4niversity" =uru:shetra%
O0=305 :5C7A:;5C Always indicate the date that the source was accessed" as online resources are fre?uently updated or re0oved%
(5BC325 =el:ar 5% ;D''I<A 9owards a $ew $atural as Policy" 6cono0ic and Political >ee:ly" 5iewed on !ebruary &G" D'&& httpA@@epw%in@epw@user@viewabstract%1sp VOLUME NO: 2 (2011), ISSUE NO. 4 (APRIL) ISSN 0976-2183 INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE - MANAGEMENT A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories www%i1rc0%or#%in &'. A STUDY ON BENEFITS AND RISK ANALYSIS OF FUTURES AND OPTIONS IN MADURAI
MS. K. HEMA MALINI ASST. PROFESSOR DEPARTMENT OF COMMERCE LADY DOAK COLLEGE MADURAI * #2" ))2
ER. R. DEEPA ASST. PROFESSOR DEPARTMENT OF COMMERCE LADY DOAK COLLEGE MADURAI * #2" ))2
KEY(ORDS Arbitra#ers" !utures and Options" +ed#ers" Stoc: Bro:ers" Speculators%
INTRODUCTION erivatives have chan#ed the world of finance as pervasively as the internet has chan#ed co00unications% >ell they are everywhere nowadays% $ew ideas and innovations have always been the hall0ar: of pro#ress 0ade by 0an:ind% At every sta#e of develop0ent" two crore factors drive 0an to ideas and innovations% 9hese are increasin# returns and reducin# ris:" in all facets of life% One such innovation in the financial 0ar:et is Derivatives" which are contracts that ori#inated fro0 the need to 0ini0i*e ris: and 0a7i0i*e return to the investors% +ence it is introduced with the 0ain purposes of enablin# individual or corporate investors to either increase their e7posure to certain specified ris:s in the hope that they will earn returns 0ore than ade?uate to co0pensate the0 for bearin# these added ris:s" :nown as speculation% On the other hand" reduce their e7posure to specific financial ris:s by transferrin# these ris:s to other parties who are willin# to bear the0 at lower cost" :nown as hed#in#% In addition" there is an i0portant activity carried out :nown as Arbitration" which helps in earnin# profit fro0 price differential e7istin# in two 0ar:ets by si0ultaneously operatin# in two different 0ar:ets% )ash 0ar:et participants ne#otiate the buyin# and sellin# ;the transfer of title< of a specific productK futures 0ar:et participants focus on the buyin# and sellin# of a contract on the underlyin# product% >ith the contract standardi*ed in ter0s of delivery 0onths and locations" ?uantity and #rade of the co00odity" the only ele0ent left to ne#otiate in the e7chan#e 0ar:et is the price% Since price and not the co00odity is the focus of the futures and options 0ar:et" delivery of the actual co00odity is a function that #enerally is assi#ned to the cash 0ar:et% 9he 0ar:et 0a:es it easy to enter and e7it the 0ar:et before delivery beco0es even a possibility% All the 0echanis0s of the futures 0ar:etplace focus on the ta:in# of a LpriceE position and then closin# it out at a profit or loss% FUTURES !utures contract 0eans a le#ally bindin# a#ree0ent to buy or sell the underlyin# security on a future date% !uture contracts are the or#ani*ed contracts in ter0s of ?uantity" ?uality" delivery ti0e and place for settle0ent on any date in future% 9he contract e7pires on a pre-specified date called e7piry date of the contract% All the financial futures contracts are cash settled% 9here is no physical transfer of securities% !uture contracts traded in India are based on co00odities" indices" individual stoc:s" interest rate and currency% OPTIONS Options contract is a type of derivatives contract that #ives the buyer@holder of the contract the ri#ht but not the obli#ation to buy @ sell the underlyin# asset at a predeter0ined price within or at the end of specific period% 9he buyer@holder of the option" purchases the ri#ht fro0 the seller@writer for a consideration which is called the pre0iu0% 9he seller@writer of an option is obli#ated to settle the option as per the ter0s of the contract when the buyer@holder e7ercises his ri#ht% Option contracts traded in India are based on co00odities" indices" individual stoc:s" interest rate and currency% Option contracts 0ay be )all Option where the buyer has the ri#ht but not the obli#ation to purchase a #iven volu0e of the underlyin# asset at a #iven price on or before a #iven future date% Put Option where the buyer has the ri#ht" but not the obli#ation to sell a #iven volu0e of the underlyin# asset at a #iven price on or before a #iven future date% An investor needs to understand the concept of derivatives and its applications and the ris: associated with it and ris: 0ana#e0ent strate#ies to play safe and successful in the 0ar:et% 9herefore the study ai0s at analy*in# the benefits and ris:s in tradin# futures and options 0ar:et
OBJECTIVES 9o study the concepts" technicalities and 0echanics of tradin# in futures and options% 9o e7a0ine the benefits of !utures and options% 9o analy*e the ris:s of !utures and Options% 9o analy*e the level of awareness a0on# traders in !utures and Options%
RESEARCH DESIGN AND METHODOLOGY D VOLUME NO: 2 (2011), ISSUE NO. 4 (APRIL) ISSN 0976-2183 INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE - MANAGEMENT A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories www%i1rc0%or#%in &'F 9he followin# research 0ethodolo#y and desi#n has been used for the study% +1, RESEARCH DESIGN: Survey 0ethod was used with a structured type ?uestionnaire as the data-collectin# instru0ent% +2, PRE- TESTING: Pre , testin# was done for clarity and reliability of the tool% +3, SAMPLE SI.EA A total of .' respondents were ta:en for the study% +!, SAMPLING PROCEDUREA 9he sa0ple for the study was selected fro0 Madurai district of 9a0ilnadu% )onvenient sa0plin# was chosen after critical review of literature% Respondents were 0ales and fe0ales who are interested in tradin# in futures and options% +", DATA COLLECTIONA In total G' ?uestionnaires were distributed out of which .' sa0ple was finally selected% +#, ANALYSIS OF DATA: 9he state0ents on traders were fra0ed after critical review of literature and discussions with e7perts in the field% 9he answer to these state0ents was sou#ht in ter0s of B/es or $o3 and percenta#e analysis and chi s?uare analysis%
ANALYSIS AND INTERPRETATION AGE TABLE 1: AGE OF THE RESPONDENTS TRADING IN FUTURES AND OPTIONS A#e roup $o% of Respondents Percenta#e M D& , -. DH .F%' -F , .' &D D(%' Above .' &' D'%' 9otal .' &''%' Source A Pri0ary Data 9he table& shows that the youn# a#ed people between D& and -. have +i#h ris: ta:in# attitude of .FM and the around D(M of the respondents tradin# belon#s to the a#e #roup of -F , .' %9he study shows that the tradin# level decreases as the a#e increases% EDUCATIONAL &UALIFICATION TABLE 2: EDUCATIONAL &UALIFICATION OF THE RESPONDENTS TRADING IN FUTURES AND OPTIONS 6ducational Nualification $o% of Respondents Percenta#e M 4pto OII Standard . &'%' De#ree +older (. I'%' 9otal .' &''%' Source A Pri0ary Data 9able D shows that 0a1ority of the respondents are de#ree holders who have #reater e7posure to the futures and options 0ar:et as the e7posure" understandin# ability and practical analysis is 0ore in colle#e education co0pared to school% OCCUPATION TABLE 3: OCCUPATION OF THE RESPONDENTS IN FUTURES AND OPTIONS Occupation $o% of Respondents Percenta#e M Retired G &(%' Professional ( H%' overn0ent 60ployee D (%' Private 60ployee &D D(%' Business D' ('%' Service - F%' A#riculture ' '%' +o0e 0a:er D (%' 9otal .' &''%' Source A Pri0ary Data 9able - portrays that the 0a1ority ;('M< of the respondents are Business people who are very interested in 0a:in# 0oney and ris: ta:in#% Around D( M are private e0ployees who are ne7t to business people in ris: ta:in#% MONTHLY INCOME TABLE !: MONTHLY INCOME OF THE RESPONDENTS TRADING IN FUTURES AND OPTIONS Monthly Inco0e $o%of Respondents Percenta#e M 2ess than &'''' G &(%' &'''' , D'''' &H -F%' D'''' , -'''' &D D(%' -'''' , ('''' ( H%' ('''' , .'''' D (%' Above .'''' G &(%' 9otal .' &''%' SourceA Pri0ary Data VOLUME NO: 2 (2011), ISSUE NO. 4 (APRIL) ISSN 0976-2183 INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE - MANAGEMENT A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories www%i1rc0%or#%in &'G 9able ( shows that the 0a1ority of the respondents who are tradin# in futures and options belon# to the inco0e #roup of &'''' , D'''' which depicts that the 0iddle inco0ed people are 0ore interested in tradin# in derivatives to 0a7i0i*e their earnin#s% MARITAL STATUS
TABLE ": MARITAL STATUS OF THE RESPONDENTS TRADING IN FUTURES AND OPTIONS Marital Status $o%of Respondents Percenta#e M Married -G G(%' 4n0arried &- DF%' 9otal .' &''%' SourceA Pri0ary Data
9able . e7plains that the 0a1ority of the respondents ;G(M< are 0arried as they have 0ore responsibilities to ta:e care of their fa0ily when co0pared to the un0arried traders% SOURCE OF KNO(LEDGE ABOUT FUTURES AND OPTIONS
TABLE # :SOURCE OF KNO(LEDGE OF THE RESPONDENTS TRADING IN FUTURES AND OPTIONS Source of =nowled#e $o%of Respondents Percenta#e M Bro:er -. G'%' Advertise0ent . &'%' Studied in course of 0y 6ducation &' D'%' 9otal .' &''%' SourceA Pri0ary Data
9able F shows that 0a1ority of the respondents :new about futures and options throu#h the awareness created by bro:ers" who 0ar:et these products for earnin# revenue% Advertise0ents play only a trivial role in creatin# awareness about futures and options% MODE OF CONTACT OF STOCK BROKERS
TABLE 7: MODE OF CONTACT OF STOCK BROKERS BY THE RESPONDENTS TRADING IN FUTURES AND OPTIONS Mode of )ontact $o% of Respondents Percenta#e M 9elephone &- DF%' Direct Personal )ontact &G -(%' Online tradin# . &'%' 9elephone 8 Direct Personal )ontact H &F%' 9elephone 8 Online tradin# ( H%' Direct and Online )ontact ' '%' 9elephone" Direct Personal )ontact and Online tradin# - F%' 9otal .' &''%' Source A Pri0ary Data
9able G shows that the 0a1ority of the respondents have chosen direct personal contact to trade as the trader 0ay feel co0fortable to be with bro:er and other traders to #et sufficient details about the 0ar:et% 9he ne7t 0ode was the telephone as they have direct conversation with the bro:ers% TYPES OF TRADERS IN FUTURES AND OPTIONS
TABLE ' : TYPES OF TRADERS IN FUTURES AND OPTIONS 9ype of 9raders $o%of 9raders Percenta#e M +ed#ers &D D(%' Speculators -& FD%' Arbitra#ers ' '%' +ed#ers and Speculators G &(%' 9otal .' &''%' SourceA Pri0ary Data
9able H shows that the 0a1ority of the traders play the role of speculators due to the natural hu0an attitude of earnin# hu#e at a short span of ti0e and addiction to #a0blin# and people are not aware of Arbitra#ers in Madurai as they show nil percenta#e%
VOLUME NO: 2 (2011), ISSUE NO. 4 (APRIL) ISSN 0976-2183 INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE - MANAGEMENT A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories www%i1rc0%or#%in &'H INFLUENCE OF OCCUPATION ON THE ROLE PLAYED IN THE FUTURES AND OPTIONS MARKET TABLE %: INFLUENCE OF OCCUPATION ON THE ROLE PLAYED IN THE FUTURES AND OPTIONS MARKET. Occupation Role played in the !utures and options Mar:et 9otal +ed#er Speculator +ed#er 8 Speculator Retired D ;('%'< - ;F'%'< ' ;'%'< . ;&''< Professional & ;D.%'< - ;G.%'< ' ;'%'< ( ;&''< overn0ent 60ployee ' ;'%'< & ;&''%'< ' ;'%'< & ;&''< Private 60ployee - ;D&%.< I ;F(%-< D ;&(%D< &( ;&''< Business . ;D-%H< &. ;G&%(< & ;(%H< D& ;&''< Service ' ;'%'< & ;&''%'< ' ;'%'< & ;&''< A#riculture ' ;'%'< ' ;'%'< & ;&''%'< & ;&''< +o0e 0a:er D ;FF%G< & ;--%-< ' ;'%'< - ;&''< 9otal &- ;DF%'< -- ;FF%'< ( ;H%'< .' ;&''< SourceA Pri0ary Data" !i#ures in Parentheses represents percenta#e !ro0 the table I it is clear that based on the occupation the role played by the traders varies% 9he #overn0ent e0ployees and service sector people have widely chosen the role of speculators followed by professionals and business people% 9he calculated )hi s?uare value is DH%'G& and the p value is %'&( ;pP '%'.<% +ence there is si#nificant influence of occupation on the role played by the traders% RANK GIVEN BY THE TRADERS ACCORDING TO THE SUITABILITY OF THE INSTRUMENT TABLE1): RANK GIVEN BY THE TRADERS ACCORDING TO THE SUITABILITY OF THE INSTRUMENT Product 9otal Score Mean Score Ran: Inde7 !utures .FFF%. .I%'D I Stoc: !utures (&-- (I%D II Inde7 Options -IHH (H%'. III Stoc: Options -&.D%. (&%(H I5 SourceA Pri0ary Data 9able &' shows that inde7 futures are 0ost suitable to trade because of its diverse nature and hi#h volu0e even durin# econo0ic recession" which 0a:es traders to enter easily" earn hi#h return and e7it% PRIORITY GIVEN BY THE STOCKBROKERS ACCORDING TO THE BENEFITS AND RISKS OF THE INSTRUMENT TABLE 11: PRIORITY GIVEN BY THE STOCKBROKERS ACCORDING TO THE BENEFITS AND RISKS OF THE INSTRUMENT Product 9otal Score Mean Score Ran: Inde7 !utures &&DG FF%DI I Stoc: !utures H.-%. .F%I II Inde7 Options GD. (.%-& III Stoc: Options .(G -F%(G I5 SourceA Pri0ary Data 9able && shows that the 0e0bers3 opinion #oes with the traders e7cept in the shift in position between inde7 option and stoc: futures% Inde7 option #ets second ran: because of the diverse nature of inde7% Stoc: futures ran:s third because of the hi#h ris: factor in it% INFLUENCE OF EXPERIENCE OF THE TRADER ON THE RISK EXPOSURE IN FUTURES AND OPTIONS MARKET TABLE 12: INFLUENCE OF EXPERIENCE OF THE TRADER ON THE RISK EXPOSURE IN FUTURES AND OPTIONS MARKET 67perience;in 0onths< Ris: e7posure in the futures and options 9otal /es $o & , D( &H ;G.%'< F ;D.%'< D( ;&''< D. , (H &' ;FF%G< . ;--%-< &. ;&''< Above (H H ;GD%G< - ;DG%-< && ;&''< 9otal -F ;GD%'< &( ;DH%'< .' ;&''< SourceA Pri0ary Data $oteA !i#ures in Parentheses represents percenta#e 9able &D shows that there is very 0ere difference in ris: e7posure between the trade havin# e7perience below two years and the traders of e7perience above ( years%9he calculated )hi s?uare value is '%(IF and p value is '%GH';pQ%'.<%+ence there is no si#nificant relationship between e7perience and the ris: 0et by the traders in futures and options%
VOLUME NO: 2 (2011), ISSUE NO. 4 (APRIL) ISSN 0976-2183 INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE - MANAGEMENT A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories www%i1rc0%or#%in &'I INVESTMENT PATTERN OF THE RESPONDENTS IN E&UITY AND DERIVATIVES MARKET TABLE 13: INVESTMENT PATTERN OF THE RESPONDENTS IN E&UITY AND DERIVATIVES MARKET Invest0ent pattern $o%of traders Percenta#e M 6?uity D. .'%' !utures &H -F%' Options G &(%' 9otal .' &''%' SourceA Pri0ary Data 9able &- shows that 0a1ority of the traders of around .'M follow the invest0ent pattern of e?uity shares than futures and options%
FINDINGS 9he analysis portrays that the 0a1ority of the respondents who involved in tradin# futures and options were youn#sters under the a#e #roup of D& , -.% 9he study reveals that business and privately e0ployed people are interested in tradin# especially 0arried de#ree holders% It is apparent fro0 the study that the bro:ers were the 0ain source of contact and created awareness to the traders% 9he study reveals that the 0a1ority of the traders preferred direct personal contact with the bro:er in tradin#% Ma1ority ;F(M< of the traders plays the role of speculators and none of the traders were Arbitra#ers% 9he study reveals that the e7perience in the field of futures and options has no si#nificant relationship with the rate of hed#in# and speculation Ma1ority of the traders are e7posed to hi#h ris: "but even then they have not stopped tradin# %Instead they are tryin# to identify the better solution to reduce the ris:% 9he study reveals that the 0a1ority of the traders invest in the cash 0ar:et rather than in futures 0ar:et and e?uity 0ar:et% 9he analysis portrays that the hed#ers has co0paratively lower ris: e7posure than the speculators% 9he traders have #iven first ran: to inde7 futures" then to stoc: futures" inde7 options and stoc: options respectively% 9he bro:ers have #iven first ran: to inde7 futures" then to inde7 options" stoc: futures and stoc: options respectively% 9he analysis shows that 0a1ority of the traders follow the invest0ent pattern of e?uity shares than futures and options%
SUGGESTIONS 9he traders should have proper :nowled#e about the instru0ent" its ris:" benefits and strate#ies before enterin# the 0ar:et to play safe and successful in the 0ar:et% Read and properly understand the ris:s associated with investin# in securities@derivatives before underta:in# transactions% 9he traders 0ust be aware of the ris:s and benefits in tradin# throu#h various sources li:e 0edia" news papers" 0a#a*ines" websites etc% 9he trader 0ust consider his@her financial stren#th and obli#ations before startin# to trade in the derivatives 0ar:et% 9he econo0ic variables affectin# the stoc: 0ar:et are to be considered before placin# the orders% 9he traders need to #et the e7pert3s opinion and advice before tradin# rather than 0erely relyin# on bro:er% 9he traders need to have detailed infor0ation about the bro:er with who0 they are in contact for tradin#% 9he trends in futures and options 0ar:et need to be analy*ed to play safe and successful in the 0ar:et% Investors who trade in derivatives at the e7chan#e should carefully read the Model Ris: Disclosure Docu0ent and the details contained therein before enterin# into the 0ar:ets% 9raders 0ust not blindly i0itate invest0ent decisions of others who 0ay have profited fro0 their invest0ent decisions% Be aware of your ri#hts and responsibilities In case of co0plaints approach the ri#ht authorities for redressal in a ti0ely 0anner%
CONCLUSION !utures and Options 0ar:et provides the benefits of playin# different roles in the 0ar:et accordin# to the ob1ective of the trader% It offers different instru0ents to trader to choose suitable instru0ent% It provides contracts of different duration to avail it accordin# to the forecastin# ability of the trader and ob1ective in tradin#% In addition" the trader #ets the benefits of hi#h levera#e" price discovery" lower transaction cost" cash settle0ent and initial pay0ent in the for0 of collateral% Investors 0ust understand that invest0ent in derivatives has an ele0ent of ris:% In addition " it is #enerally not an appropriate avenue for so0eone of li0ited resources@ li0ited invest0ent" li0ited :nowled#e and low ris: tolerance% An investor should therefore carefully consider whether such tradin# is suitable for the0 in li#hts of their financial condition% An investor 0ust accept that there can be no #uarantee of profits or no e7ception fro0 losses while e7ecutin# orders for purchase and @ or sale of derivative contracts" Investors who trade in derivatives at the e7chan#e should carefully read the Model Ris: Disclosure Docu0ent and the details contained therein before enterin# into the 0ar:ets%An efficient trader should :now the benefits and ris:s involved in tradin# and try to 0ana#e the ris:s usin# the ris: 0ana#e0ent strate#ies so as to efficiently trade in futures and options 0ar:et%
REFERENCES ordon" $atara1an ;D''G<" !inancial Mar:ets and Services" +i0alaya Publishin# +ouse Mu0bai% Pandey" I% M% ;D''H<% F'%-%#'-0 &-%-4"&"%* ;Ith ed%<% $ew DelhiA 5i:as Publishin# +ouse Pvt% 2td%" &(&% Avadhani 5 A ;D''G<" Securities Analysis and Portfolio Mana#e0ent" +i0alaya Publishin# +ouse" Mu0bai% Rusta#i%R%P ;D''G<"Invest0ent Analysis and Portfolio Mana#e0ent" Sultan )hand 8 Sons" $ew Delhi% John )%+ull ;&IIH<" Options" !utures and other Derivatives" Prentice +all of India Pvt 2td"$ew Delhi% =othari )%R ;D''F<" Research Methodolo#y-Methods and 9echni?ues" >ishwa Pra:ashan" $ew Delhi 5ohra $%D" Ba#ri B%R ;D''H<" !utures and Options" 9ata Mcraw +ill Publishin# )o0pany 2i0ited" $ew Delhi% Pare1a" I% 5% 8 $ieto" % ;&IHF<% Invest0ent decision-0a:in# practices in )olo0biaA A survey% I%*"21-#"(" &F ;(<" F'-F.% Pre0alatha Shenba#ara0an LDo !utures and Options 9radin# increase stoc: 0ar:et 5olatilityRE 9he I)!AI Journal of Derivative Mar:ets"& ;(<" Au# D'&'%"ppD.- DI% =eith Sill" L9he 6cono0ic Benefits and ris:s of Derivative SecuritiesE" 9he I)!AI Journal of Derivatives 0ar:ets &;-<" D''I" pp .H-FD% Irala" 2% R% ;D''F<% !inancial 0ana#e0ent practices in India% F$2*/%" J$/2%-0 $1 I%*"2%-*'$%-0 M-%-4"&"%*" - ;D<" H--ID% www%derivativesindia%co0@scripts@ris:@inde7%asp viewed on &D Dece0ber D'&'% httpA@@www%sebi%#ov%in@fa?@derivatives%ht0l viewed on &D Dece0ber D'&'%
VOLUME NO: 2 (2011), ISSUE NO. 4 (APRIL) ISSN 0976-2183 INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE - MANAGEMENT A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories www%i1rc0%or#%in &&' REQUEST FOR FEEDBACK
EC25545> - M7C2 R5CD5;25> R5/>5:" At the very outset" International Journal of Research in )o00erce and Mana#e0ent ;IJR)M< appreciates your efforts in showin# interest in our present issue under your :ind perusal% I would li:e to ta:e this opportunity to re?uest to your #ood self to supply your critical co00ents 8 su##estions about the 0aterial published in this issue as well as on the 1ournal as a whole" on our 6-0ails i%e% 3067839:;4.7:<.30 or 306739:;48<4/3=.;74 for further i0prove0ents in the interest of research% If your #ood-self have any ?ueries please feel free to contact us on our 6-0ail 306739:;48<4/3=.;74% +opin# an appropriate consideration% >ith sincere re#ards 9han:in# you profoundly A;/>543;/==1 17A:C Sd@- C7-7:>30/27: