expertise in social

research

Innovation in evaluation Consulting on sustainable

monitoring and evaluation
proMENTE is proud to have been amongst (M&E)
the first agencies on the Balkans to use the
Most Significant Changes approach
(www.promente.org/msc) and has been As well as conducting external program
honoured to work together with Sida to evaluations, we can also help you
introduce Outcome Mapping to the region design an internal program monitoring
(www.promente.org/om ) and evaluation system, ideally before
program start. In the space of two or
three workshops we can develop a

Checklist for your

monitoring and evaluation plan includ-
ing tools and a simple handbook which
International standards

Evaluat ion
program staff are then in a position to
and local knowledge implement in the future with minimal
supervision. In this way, data gathering
We conduct evaluations in BiH and the is integrated into normal program
rest of Europe to international standards. activities, ensuring that M&E becomes
Rather than contracting experts from
outside the region for evaluation missions,
a regular habit and not a one-off activity.
It can also cut your costs substantially.
Terms of Reference
clients can now cut costs and increase
quality by engaging a local team with At proMENTE, we see evaluation as an opportunity for an organisation to
international experience and who under- maximise the quality of its activities through evidence on program function-
stand local conditions. We can act as a ing. Maintaining and maximising quality is an aim which all can agree on.
bridge between international and local
world-views.

Recent clients ...

AVSO Brussels, Catholic Relief Services, CHF (Community Habitat Finance),
Coca-Cola, Communis, GTZ (Gesellschaft für technische Zusammenarbeit),
GROZD (građansko organizovanje za demokratiju), Handicap International, proMENTE
International Committee of the Red Cross, Medica, Microsoft, NarkoNE, LSE DFID
consortium, Open Society Foundation Bosnia-Herzegovina, PIU SESER, recognita,
Kranjčevičeva 35/4
71000 Sarajevo
RIVERSEE, Save the Children Alliance, Save the Children Norway, Save the
Children UK, SEEYN (South-East Europe Youth Network), SIDA, UNICEF Bosnia- T. +387 33 556 865
Expertise in social research
Herzegovina, UNV/UNDP, USAID, XY F. +387 33 556 866 www.promente.org
 when writing your Evaluation Terms of Reference

Evaluation subject Milestones Evaluation outcomes Sustainability

What is it exactly you want us to evalu- When does the field part of the What else do you hope to achieve with the Are the program outcomes likely to
ate? Which program components, in evaluation need to be finished by? evaluation in addition to answering the continue after the program has finished?
which country or countries, in which time What about the final report? Do you evaluation questions? Don’t forget that
period? Or do you want us to develop an have any stakeholder events you would evaluations can contribute to organisa- Impact
evaluation plan for monitoring and evalu- like us to link in with? tional learning and institutional memory. If
ating your future work? stakeholders are involved in the evaluation What are the total long-term effects of the
It is a big help if you can give us a process, it can provide an immediate program on the whole of society, planned
summary on 2-4 pages describing the opportunity to maximise quality. Stakehold- and unplanned, positive and negative?
Deliverables ers can be involved in refining the aims of
program plan as it was at program start:
program map (programs, subprograms, How long should the evaluation report the evaluation, in gathering information, in Efficiency
where, who & when) be? Do you want your report in English discussing and interpreting it. Sometimes
as a result of the evaluation process, stake- Were program inputs such as money
program aims, objectives, outputs etc as well as local languages? Or do you used economically? Were activities
just want the executive summary holders have already taken action to
activities and time period carried out according to plan?
translated? Would you like a powerpoint improve quality even before the report is
beneficiaries / target groups / partners published.
your special approach and/or web presentation of the main
results? Effectiveness
together with details of any changes
made to the plan since then. Ideally you Were the program objectives achieved?
would also provide us with a set of Evaluation questions
relevant supporting documents, together Participation Differential effectiveness
Which are the main questions you would
with a memo or email describing the like the evaluation to answer? Usually
status and function of each document. Would you like us to conduct a stakeholder Do some beneficiaries benefit more than
workshop during the evaluation design you will want to focus on a few of the others, e.g. girls more than boys?
phase? Or to discuss a draft version of the following. The more specific you can be
results? specific in formulating these questions,
the better. Differential efficiency
Timing Do some program offices or regions or
Wise clients get in touch with us before Relevance components perform better than others?
program start as all evaluations benefit Readership Is the program design relevant to the needs
from timely planning and, most import- Who will read the evaluation? To whom of your beneficiaries? How does the Organisational learning
antly, a baseline assessment. Comp- should the conclusions and recommenda- program seem from their point of view?
aring program-end results with the Would they have preferred something else? What lessons could be learned, e.g. for
tions be directed? A small circle of people in future programs? Does your organisation
baseline means you can be much head office? The government? Your stake- Does the program design make sense, i.e.
more sure what effects are really is it a good way of reaching its goals? learn from experience?
holders? Future donors? Academics?
attributable to your program. Is the program design relevant to higher-
level goals such as the goals of its interna-
tional donors?