1-The Big Picture
1-The Big Picture
1-The Big Picture
,MT
JURUSAN TEKNIK INDUSTRI
UNIVERSITAS BRAWIJAYA
2
RISK FACTORS THE WEATHER, THE ROAD,
VISIBILITY, THE BIKE, THE LOCK
.
On December 2, 1984, a leak developed at a Union Carbide
pesticide plant in Bhopal, India. Toxic gas spewed out into the
community, killing six thousand people and injuring tens of
thousands more.
In late 1999, the Mars Climate Orbiter crashed into Mars because
an inexperienced engineer at the Jet Propulsion Laboratories
failed to convert British measurement units to the metric system.
Shortly after, a sister space vehicle, the Mars Polar Lander, also
smashed into Mars because a line of software code that
triggered a vehicle braking process was missing.
On September 11, 2001, hijackers slammed passenger jets into the
World Trade Center and the Pentagon, killing thousands and
causing billions of dollars of damage to the world economy.
RISK
Life is risky
business
Risk is
ubiquitous.
You cannot
get away
from it.
WHAT IS RISK
Danger; the possibility of loss or injury Shorter
Oxford Dictionary of the English Language
(Stevenson, Bailey, and Siefring, 2002).
Opportunity for gain as well as loss business risk
In describing a risk event, it may be important to
clarify whether the principal concern is with likelihood
or impact.
What does the term risk mean to you?
The prospect of getting hurt.
WHICH ARE MORE RISKY?
Risk associated with making forecasts or estimates focuses
more on the matter of predictability than loss.
Defining risk is complicated by the fact that it can be decomposed into
two components: likelihood and impact.
When a risk event is considered from the perspective of likelihood, this
colors whether you think it is risky.
Example , the likelihood that the earth will be hit by a comet in the next
hundred years is near zero, so most people would view this prospect as
a low-risk event, even though we realize that if the earth is actually hit by
a comet, this event will have catastrophic consequences: all human life
would likely cease.
RISK VERSUS UNCERTAINTY
When making decisions under conditions of risk, you know the
probability of the risk event you are examining. When making
decisions under conditions of uncertainty, you do not.
If you know the probability of an event, you have more information
available to you than if you do not. Thus, you make more informed
judgments under conditions of risk than uncertainty.
With decision making under conditions of risk, you have access to
distribution-based statistics to support your decisions.
CLASSIFYING RISK
Pure
(insurable)
risk
Business
risk
Project risk
Operational
risk
Technical
risk
Political risk
Pure (or Insurable) Risk
Pure risk addresses the possibility of injury or loss. It focuses exclusively
on the occurrence of bad things. The reason it is often referred
to as insurable risk is that when you take out an insurance policy, you
are protecting yourself from the consequences of damage or loss. You
dont purchase insurance to cover beneficial events.
Business Risk
With business risk, there is the opportunity for gain as well as loss.
This chance for gain, offset against the prospect of loss, energizes and
excites many entrepreneurs. A defining characteristic of entrepreneurs
is that they are risk takers. They recognize that nobody makes it big in
life by being cautious, that is, by being risk averse. The bigger the risk
is, the greater is the prospect for gainand for loss.
Project Risk
Murphys Law is the governing law of project management: if something can go
wrong, it will. Projects are filled with risk because they are unique efforts, so the
past is an imperfect guide to the future. There are major variations in the levels of
risk that projects face. State of-the-art projects are enormously risky, while risk
levels for routine projects that have been carried out many times are low. A
substantial portion of risk management on projects addresses risks associated
with estimation. If task durations are not estimated accurately, or cost estimates
are off-target, or resource needs are not correctly identified, the target project will
face trouble.
Operational Risk
Operational risk addresses the risks associated with carrying out operations. Included
here are such matters as running an assembly line, managing an office, and
operating a computer facility. Risk arises when events occur that threaten
operations in some way. For example, if a tourist bus runs out of fuel, it cannot
continue on its mission of serving clients, and they will be greatly inconvenienced.
Or if order takers in a mail order firm frequently make errors when taking orders,
their inattention will ruin the companys reputation and lead to a loss of business.
Or if a factory experiences a power failure, its assembly lines will stop, and it will
be unable to produce its manufactured products on schedule.
Technical Risk
When a task is being done for the first time, the risk of not achieving
budget, schedule, or specification targets is substantial. This is a
situation frequently experienced by men and women who work with
advanced technologies. The nature of new technology is that its
development faces more than the usual levels of uncertainty.
For example, a technical team may believe that a given job will take three
days to carry out. However, during the effort, unanticipated problems
arise, and dealing with glitches causes the effort to extend to ten days.
Political Risk
Political risk refers to situations that exist when decision making is heavily
colored by political factors. For example, when investing in the
construction of a manufacturing plant in a developing country, investors
may have to contend with the possibility that an unfriendly government
may move against them, possibly expropriating their assets. Within
organizations, political risk refers to problems that can be triggered by
office politics, as when a new product idea initiated by the marketing
department is derailed by key players in the information technology
department owing to territorial disputes.
EXTERNAL VERSUS INTERNAL
SOURCES OF RISK
Risk has its origins both within and outside a given organizational environment.
External
sources
of risk
Actions of
competitors
Demographic
trends
Acts of
nature
Government
regulations
Because external risks lie outside your
control, you are limited in
the direct actions you can take to handle
them
Other risks lie more directly in your realm of control because they
occur within your particular organizational environment
Internal sources of risk
Organizational
politics
Employing an
incompetent
workforce
Using aging
equipment
- Many of these risks, particularly
those associated with carrying out
operations, can be mitigated
by fixing the source of problems.
- Even within a defined organizational
environment, however, there are
internal risks that are difficult to
handle directly.
THE PRINCIPLE OF CONCATENATION
A common experience encountered in risk situations is concatenation.
What this means is that one incident contributes to another,
which in turn contributes to another, and so on down the line.
A RISK MANAGEMENT FRAMEWORK
Because life is filled with risk, smart people and well-run organizations set out to
manage it as effectively as possible
Good management is concerned with operating proactively, initiating action that
takes the organization where it needs to go rather than responding to a steady
stream of mini and major crises that lead the organization to wherever the
prevailing currents carry it.
Adopt the risk management framework promoted by the Project Management
Institute (PMI) in its A Guide to the Project Management Body of Knowledge,
known by its abbreviation, PMBOK (2000). There are a number of risk
management frameworks that can be pursued beyond the PMI perspective. For
example, a thoughtful framework has emerged in Australia and is known as the
Australia/New Zealand Standard 4360:1999 (1999). This framework, developed
by the Standards Association of Australia, serves as the leading guide to risk
management in Australia and New Zealand.
THE RISK MANAGEMENT FRAMEWORK, AS
ADAPTED FROM THE PMBOK:
Step 1. Plan for risk
Step 2. Identify risk
Step 3. Examine risk impacts, both
qualitative and quantitative.
Step 4. Develop risk-handling
strategies
Step 5.Monitor and control risks
A RISK MANAGEMENT FRAMEWORK
Step 1. Plan for risk. Prepare to manage risks consciously
Step 2. Identify risk. Routinely scan the organizations internal and external
environment to surface risk events that might affect its operations and well-
being.
Step 3. Examine risk impacts, both qualitative and quantitative. Think through
hard-to-measure consequences by means of a qualitative analysis. Model
measurable consequences with a quantitative analysis.
Step 4. Develop risk-handling strategies: develop strategies to deal with risk.
Step 5.Monitor and control risks. If the monitoring effort identifies problems in
process, then steps should be taken to control them.
In practice, the problem is often quite different from what are prepared to deal
with.
THANK YOU...