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50 Cragwood Rd, Suite 350
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#i$toria Co%%on&, '(3 )o*e Rd Building +5,
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N1 2aintaining PC Networ0 S3lla4u&
Course Description
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1.0 Network Fundamental
(5(5 Re$ogni6e the logi$al or *h3&i$al networ0 to*ologie& gi7en a diagra%, &$he%ati$, or
de&$ri*tion of Star, Bu&, 2e&h, and Ring5
(5,5 S*e$if3 the %ain feature& of "0,5, 8Logi$al Lin0 Control9, "0,53 8Ethernet9, "0,55
8:o0en Ring9, "0,5(( 8wirele&&9, and .i4er ;i&tri4uted ;ata <nterfa$e 8.;;<9
networ0ing te$hnologie&, in$luding/ S*eed, A$$e&& %ethod 8CS2A=CA >Carrier Sen&e
2ulti*le A$$e&&=Colli&ion A7oidan$e? and CS2A=C; >Carrier Sen&e 2ulti*le A$$e&& =
Colli&ion ;ete$tion?9, :o*olog3, and 2edia5
(535 S*e$if3 the $hara$teri&ti$& 8for e@a%*le, &*eed, length, to*olog3, and $a4le t3*e9 of the
following $a4le &tandard&/ (0Ba&eA:, (0Ba&eA.L, (00Ba&eA:B, (00Ba&eA.B, (000Ba&eA
:B, (000Ba&eACB, (000Ba&eASB, (000Ba&eALB, (0CBa&eASR, (0CBa&eALR, and
(0CBa&eAER
(5-5 Re$ogni6e the following %edia $onne$tor& and de&$ri4e their u&e&/ R(( 8Regi&tered
a$09, RA-5, .A:3*e, S: 8Straight ti*9, SC 8&u4&$ri4er $onne$tor9, <EEE (3D-
8.ireEire9, LC 8lo$al $onne$tor9, 2:R 82e$hani$al :ran&fer Regi&tered a$09, USB
8Uni7er&al Serial Bu&9
(555 Re$ogni6e the following %edia t3*e& and de&$ri4e their u&e&/ Categor3 3, 5, 5e, and ',
U:P 8Un&hielded twi&tedA*air9, S:P 8&hielded twi&tedA*air9, Coa@ial $a4le, S2. 8&ingleA
%ode fi4er9 o*ti$ $a4le, and 22. 8%ulti%ode fi4er9 o*ti$ $a4le5
(5'5 <dentif3 the *ur*o&e&, feature&, and fun$tion& of the following networ0 $o%*onent&/
)u4&, Swit$he&, Bridge&, Router&, Catewa3&, CSU=;SU 8Channel Ser7i$e Unit=;ata
Ser7i$e Unit9, N<C& 8networ0 interfa$e $ard&, <S;N 8integrated Ser7i$e& ;igital
Learnin !"#ecti$es
<n thi& $our&e &tudent& will *re*are for Co%*:<AF& Networ01 $ertifi$ation e@a% N(0A0035
Ba&ed on Eindow& Ser7er ,003, thi& $our&e $o7er& the full range of &0ill& and $on$e*t& &tudent&
need to learn, &u$h a& 4a&i$ networ0ing $on$e*t& and $onfiguration&, the OS< %odel, wor0ing
with networ0Arelated hardware, networ0 $onfiguration with :CP=<P, networ0 o*erating &3&te%
4a&i$&, fault toleran$e and 4a$0u* i&&ue&, and trou4le&hooting hardware and &oftware *ro4le%&5
N1 2aintaining PC Networ0 S3lla4u&
Networ09 ada*ter&, EAP& 8wirele&& a$$e&& *oint&9, 2ode%&, :ran&$ei7er& 8%edia
$on7erter&9, and .irewall&5
%.0 T&e !'I (odel
).0 TC*+I* Fundamentals
35-5 ;efine the fun$tion of :CP=U;O *ort&5
,.0 TC*+I* -tilities
-5(5 Learning how to u&e the Addre&& Re&olution Proto$ol 8ARP9, the netstat Utilit3, the
n"stat Utilit3, the .ile :ran&fer Proto$ol 8.:P9, the pin Utilit3, winipc./ ipcon0/
i.con0/ the tracert Utilit3, the Telnet Utilit3, and the nslookup Utilit35
-5,5 Ci7en a trou4le&hooting &$enario, &ele$t the a**ro*riate networ0 utilit3 fro% the
following/ tracert+traceroute/ pin/ arp/ netstat/ ipcon0+i.con0/ winipc./
nslookup+di
3555 <dentif3 the wellA0nown *ort& a&&o$iated with the following $o%%onl3 u&ed
&er7i$e& and *roto$ol&/ ,0 .:P, ,( .:P, ,, SS), ,3 :elnet, ,5 S2:P, 53 ;NS, 'D
:.:P, "0 )::P, ((0 POP3, ((D NN:P, (,3 N:P, (-3 <2AP-, --3 )::PS5
3535 ;efine the *ur*o&e, fun$tion and u&e of the following *roto$ol u&ed in the :CP=<P
&uite/ :CP, U;P, .:P, S.:P, :.:P, S2:P, )::P, )::PS, POP3=<2AP-, :elnet,
SS), <C2P5 ARP=RARP, N:P, NN:P, SCP, L;AP, <C2P, LPR5
35,5 <dentif3 the *ur*o&e of &u4netting, the differen$e& 4etween *ri7ate and *u4li$
networ0 addre&&ing &$he%e&, the differen$e& 4etween <P addre&&ing %ethod&/ Stati$,
;3na%i$, and SelfAa&&igned 8AP<PA95
35(5 ;e&$ri4e the :CP=<P fa%il3 of *roto$ol&, <P Addre&&ing, addre&& $la&&ifi$ation, and
na%e re&olution& &er7i$e&5 ;i&$u&& of how to &etu* and $onfigure :CP=<P on Eindow&
,000 and a 4rief di&$u&&ion of #LAN te$hnologie&
,5(5 <dentif3 a 2AC 82edia A$$e&& Control9 addre&& and it& *art&5
,5,5 <dentif3 the &e7en la3er& of the OS< 8O*en S3&te%& <nter$onne$t9 %odel and their
fun$tion&5
,535 <dentif3 the OS< 8O*en S3&te%& <nter$onne$t9 la3er& at whi$h the following networ0
$o%*onent& o*erate/ )u4&, Swit$he&, Bridge&, Router&, N<C& 8networ0 interfa$e $ard&9,
and EAP& 8wirele&& a$$e&& *oint&95
,5-5 ;ifferentiate 4etween the following networ0 *roto$ol& in ter%& of routing, addre&&ing
&$he%e&, intero*era4ilit3, and na%ing $on7ention&G <PB=SPB 8<nternetAwor0 Pa$0et
E@$hange=SeHuen$ed Pa$0et E@$hange9, NetBEU< 8Networ0 Ba&i$ <n*ut=Out*ut S3&te%
E@tended U&er <nterfa$e9, A**le:al0=A**le:al0 o7er <P 8<nternet Proto$ol9, and :CP=<P
8:ran&%i&&ion Control Proto$ol=<nternet Proto$ol95 Broad o7er7iew and under&tand the
fun$tion& of the OS< 2odel and it& &e7en la3er&/ 8Ph3&i$al, ;ata Lin0, Networ0,
:ran&*ort, Se&&ion, Pre&entation, and A**li$ation95
N1 2aintaining PC Networ0 S3lla4u&
-535 Ci7en out*ut fro% a networ0 diagno&ti$ utilit3, identif3 the utilit3 and inter*ret the out*ut5
1.0 Network !peratin '2stems
3.0 4ired and 4ireless Networks
'5(5 S*e$if3 the general $hara$teri&ti$& 8for e@a%*le, $arrier &*eed, freHuen$3, tran&%i&&ion
t3*e, and to*olog39 of the following wirele&& te$hnologie&/ "0,5(( 8freHuen$3 ho**ing
&*read &*e$tru%9, "0,5((@ 8dire$t &eHuen$e &*read &*e$tru%9, <nfrared, Bluetooth5
'5,5 <dentif3 fa$tor& whi$h affe$t the range and &*eed of wirele&& &er7i$e 8for e@a%*le,
interferen$e, antenna t3*e, and en7iron%ental fa$tor&95
'535 :he a4ilit3 to in&tall the %o&t $o%%on networ0 $onne$ti7it3 de7i$e, the networ0
interfa$e $ard, or N<C5 Inowing how to $onfigure the wor0&tation to $o%*onent& and
get the% fun$tional on Eindow& &3&te%&5
'5-5 <dentif3 the a**ro*riate tool for a gi7en wiring ta&0 8.or e@a%*le/ wire $ri%*er, %edia
te&ter=$ertifier, and *un$h down tool or tone generator95
55(5 <dentif3 the 4a&i$ $a*a4ilitie& 8for e@a%*le, feature&, $lient &u**ort, intero*era4ilit3,
authenti$ation, ;ire$tor3 Stru$ture, file and *rint &er7i$e&, a**li$ation &u**ort and
&e$urit39 of the following &er7er o*erating &3&te%& to a$$e&& networ0 re&our$e&/
55(5(5 Uni@=Linu@=2a$ OS B Ser7er
55(5,5 No7ell Netware
55(535 2i$ro&oft Eindow&
55(5-5 A**leShare <P 8<nternet Proto$ol9
5.0 4AN and 6emote Access Tec&noloies
!5(5 <dentif3 the 4a&i$ $hara$teri&ti$& 8for e@a%*le, &*eed, $a*a$it3, and %edia9 of the
following EAN 8wide area networ09 te$hnologie&/ Pa$0et &wit$hing, Cir$uit &wit$hing,
<S;N, .;;<, :(=E(=(, :3=E3=3, OCA&, B5,5
!5,5 <dentif3 the 4a&i$ $hara$teri&ti$& of the following internet a$$e&& te$hnologie&/ @;SL,
Broad4and Ca4le 8Ca4le %ode%9, PO:S=PS:N 8Plain Old :ele*hone Ser7i$e=Pu4li$
Swit$hed :ele*hone Networ09, Satellite, Eirele&&
!535 ;efine the fun$tion of the following re%ote a$$e&& *roto$ol& and &er7i$e&/ RAS Re%ote
A$$e&& Ser7i$e9, PPP 8PointAtoAPoint Proto$ol9, SL<P8Serial Line <nternet Proto$ol9,
PPP0E 8PointAtoAPoint Proto$ol o7er Ethernet9, PP:P 8*ointAtoAPoint :unneling
Proto$ol9, #PN 8#irtual Pri7ate Networ09, R;P 8Re%ote ;e&0to* Proto$ol9
!5-5 Ci7en a re%ote $onne$ti7it3 &$enario $o%*ri&ing a *roto$ol, authenti$ation &$he%e,
*h3&i$al $onne$ti7it3, and $onfigure the $onne$tion5 <n$lude& $onne$tion to the
following &er7er&/ UN<B=Linu@=2a$ OS B Ser7er, NetEare, Eindow&, A**leShare <P
8<nternet *roto$ol95
N1 2aintaining PC Networ0 S3lla4u&
7.0 Network Access and 'ecurit2
8.0 Fault Tolerance and Disaster 6eco$er2
10.0 Network Trou"les&ootin
(05(5 Ci7ing a networ0 &$enario, inter*ret 7i&ual indi$ator& 8for e@a%*le, lin0 LE;& >lightA
e%itting diode&? and $olli&ion LE;&9 to deter%ine the nature of a &tated *ro4le%5
(05,5 Ci7en a trou4le&hooting &$enario in7ol7ing a $lient a$$e&&ing re%ote networ0 &er7i$e&,
identif3 the $au&e of the *ro4le% 8for e@a%*le, file &er7i$e&, *rint &er7i$e&,
authenti$ation failure, *roto$ol $onfiguration, *h3&i$al $onne$ti7it3, and SO)O >&%all
offi$e, ho%e offi$e? router95
(0535 Ci7en a trou4le&hooting &$enario 4etween a $lient and the following &er7er
en7iron%ent&, identif3 the $au&e of a &tated *ro4le%/ UN<B=@2a$ OS B Ser7er,
D5(5 <dentif3 the *ur*o&e, 4enefit&, and $hara$teri&ti$& of u&ing anti7iru& &oftware for 7iru&
*rote$tion5
D5,5 <dentif3 the *ur*o&e and $hara$teri&ti$& of how to a&&e& fault toleran$e di&a&ter re$o7er3
need&/ for e@a%*le, di&0 &3&te% fault toleran$e %ethod&, Power, Lin0 redundan$3,
Storage, and Ser7i$e&5
D535 <dentif3 the *ur*o&e and $hara$teri&ti$& of di&a&ter re$o7er3 for 4a$0u* $on&ideration/
D535(5 Ba$0u*=re&tore
D535,5 Off&ite &torage
D53535 )ot and $old &*are&
D535-5 )ot, war%, and $old &ite&
"5(5 <dentif3 the following &e$urit3 *roto$ol& and de&$ri4e their *ur*o&e and fun$tion/ <PSe$
8<nternet Proto$ol Se$urit39, L,:P 8La3er , :unneling Proto$ol9, SSL 8Se$ure So$0et&
La3er9, EEP 8Eired EHui7alent Pri7a$39, EPA 8EiA.i Prote$ted A$$e&&9, "0,5(@
"5,5 <dentif3 authenti$ation *roto$ol& 8for e@a%*le, C)AP >Challenge )and&ha0e
Authenti$ation Proto$ol?, 2SAC)AP >2i$ro&oft Challenge )and&ha0e Authenti$ation
Proto$ol?, PAP >Pa&&word Authenti$ation Proto$ol?, RA;<US >Re%ote Authenti$ation
;ialA<n U&er Ser7i$e?, Ier4ero&, and EAP >E@ten&i4le Authenti$ation Proto$ol?95
"535 <dentif3 the 4a&i$ $a*a4ilitie& needed for $lient wor0&tation& to $onne$t to and u&e
networ0 re&our$e& 8for e@a%*le, %edia, networ0 *roto$ol&, and *eer and &er7er
&er7i$e&95
"5-5 <dentif3 the *ur*o&e, 4enefit&, and $hara$teri&ti$& of u&ing a firewall5
"555 <dentif3 the *ur*o&e, 4enefit&, and $hara$teri&ti$& of u&ing a *ro@3 &er7i$e5
"5'5 Ci7ing a $onne$ti7it3 &$enario, deter%ine the i%*a$t on networ0 fun$tionalit3 of a
*arti$ular &e$urit3 i%*le%entation 8for e@a%*le, *ort 4lo$0ing=filtering, authenti$ation,
and en$r3*tion95
N1 2aintaining PC Networ0 S3lla4u&
(05!5 Ci7en a networ0 *ro4le% &$enario, &ele$t an a**ro*riate $our&e of a$tion 4a&ed on a
logi$al trou4le&hooting &trateg35 :hi& &trateg3 $an in$lude the following &te*&/ (5
<dentif3 the &3%*to%& and *otential $au&e&, ,5 <dentif3 the affe$ted area, 35 E&ta4li&h
what ha& $hanged, -5 Sele$t the %o&t *ro4a4le $au&e, 55<%*le%ent an a$tion *lan and
&olution, in$luding *otential effe$t&, '5:e&t the Re&ult, !5<dentif3 the re&ult& and effe$t&
of the &olution, "5;o$u%ent the &olution and *ro$e&&5
NetEare, Eindow&, A**leShare <P5
(05-5 Ci7en a &$enario, deter%ine the i%*a$t of %odif3ing, adding, or %o7ing networ0
&er7i$e& 8for e@a%*le, ;)CP >;3na%i$ )o&t Configuration Proto$ol?, ;NS J;o%ain
Na%e Ser7i$e? and E<NS 8Eindow& <nternet Na%ing Ser7i$e?9 for networ0 re&our$e&
and u&er&5
(0555 Ci7en a trou4le&hooting &$enario in7ol7ing a networ0 with a *arti$ular *h3&i$al
to*olog3 8for e@a%*le, 4u&, &tar, %e&h, or ring9 and in$luding a networ0 diagra%,
identif3 the networ0 area affe$ted and the $au&e of the &tated failure5
(05'5 Ci7en a networ0 trou4le&hooting &$enario in7ol7ing an infra&tru$ture 8for e@a%*le,
wired or wirele&&9 *ro4le%, identif3 the $au&e of a &tated *ro4le% 8for e@a%*le, 4ad
%edia, interferen$e, networ0 hardware, or en7iron%ent95
N1 2aintaining PC Networ0 S3lla4u&
Teac&in 'trateies
(et&od o. E$aluatin 'tudents
Crade ;i&tri4ution
Cla&& Attendan$e
2id :er%
.inal&
Total
S*e$ial ProKe$t& 2a0eu* *roKe$t&
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E@$ellent
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A7erage
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Eithdrawal
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A 7ariet3 of tea$hing &trategie& %a3 4e utili6ed in thi& $our&e, in$luding 4ut not li%ited to,
le$ture, di&$u&&ion, written $la&&roo% e@er$i&e&, written la4 e@er$i&e&, *erfor%an$e 4a&ed la4
e@er$i&e&, de%on&tration&, Hui66e& and e@a%ination&5 So%e Hui66e& %a3 4e entirel3 or $ontain
la4 4a&ed $o%*onent&5 A %idA$our&e and end $our&e e@a%ination will 4e gi7en5
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:radin *olic2
At the end of ea$h $our&e, ea$h &tudent i& a&&igned a final grade a& follow&/
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D0 L (00
"0 L "D
!0 L !D
'0 L 'D
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N=A
N=A
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Below '0
At a %ini%u%, &tudent& %u&t a$hie7e the following/
A7te$h <n&titute
A
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6e;uirements .or 'uccess.ul Completion o. t&e Course
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A &tudent earning a grade of ; or a4o7e i& $on&idered to ha7e *a&&ed the $our&e and i& eligi4le to
*ur&ue further &tudie&5 A &tudent re$ei7ing a grade of . ha& failed the $our&e5 A failed $our&e
%u&t 4e re*eated and *a&&ed to %eet A7te$h <n&tituteF& graduation reHuire%ent&, in addition to
an o7erall *rogra% CPA of ,505
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350 L 35D
,50 L ,5D
(50 L (5D
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Point Range <nter*retation Mualit3 Point&
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N1 2aintaining PC Networ0 S3lla4u&
(50 A *a&&ing grade of D or a4o7e
,50 Co%*letion of all reHuired e@a%ination&
-50 Adheren$e to the &$hool attendan$e *oli$35
<ndu&tr3 &tandard de&0to* $o%*uter for la4 e@er$i&e&5
EHui*%ent Brea0down La4 roo%
#ideo& and ProKe$tor
:o 4e deter%ined 43 the in&tru$tor5
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Course *olicies
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Cop2ri&t In.rinement
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*laiarism
Attendance
Attendance and Lateness
<n edu$ation and the wor0*la$e, regular attendan$e i& ne$e&&ar3 if indi7idual& are to e@$el5 :here
i& a dire$t $orrelation 4etween attendan$e and a$ade%i$ &u$$e&&5 Attendan$e i& %andator35 All
A7te$h <n&titute
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.a$ult3 $annot tolerate the misrepresentation o. work as t&e student<s own. :hi& often in7ol7e&
the u&e 43 one &tudent or another &tudentF& de&ign, whether 7oluntaril3 or in7oluntaril35 <n the
e7ent that *lagiari&% i& e7ident and do$u%ented, all &tudent& in7ol7ed in the $on&$iou& de$i&ion
to %i&re*re&ent wor0 %u&t re$ei7e an . a& the grade for the *roKe$t5 A &e$ond o$$urren$e %a3
re&ult in &u&*en&ion for the re&t of the Huarter, and return to the &$hool onl3 after a re7iew 43 the
A$ade%i$ Standard& Co%%ittee5
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S*e$ifi$ e@e%*tion& to $o*3right infringe%ent are %ade for &tudent u&e in the $onte@t of learning
a$ti7itie&5 Cra*hi$ de&ign &tudent& often download i%age& fro% the <nternet, or &$an i%age&
fro% *u4li$ation&5 A& long a& thi& wor0 i& for edu$ational *ur*o&e, and &u4Ke$t to fa$ult3
*er%i&&ion, thi& i& not a *ro4le%5
In
;i&ru*ti7e 4eha7ior i& an a$ti7it3 that interfere& with learning and tea$hing5 <na**ro*riate
tal0ing during $la&&, &urfing ina**ro*riate we4&ite, tardine&&, $heating, al$ohol or drug u&e, u&e
of $ell *hone, *la3ing lout %u&i$ during $la&&, et$5 all di&ru*t the learning *ro$e&&5
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Disrupti$e =e&a$ior
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Student *rogra% out$o%e *ortfolio& are reHuired to de%on&trate &tudent $o%*eten$ie&5 <n
$onKun$tion with 3our $our&e &tru$ture, *lea&e &ele$t a *roKe$t=*a*er that 4e&t de%on&trate& what
3ou ha7e learned in thi& $our&e and add it to 3our *rogra% *ortfolio5
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*ort.olio Assinment
In
Li"rar2 Assinments
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E;uipment Needed
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350 Su4%i&&ion of all reHuired la4 e@er$i&e& and *roKe$t& andG
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N1 2aintaining PC Networ0 S3lla4u&
(ake>-p 4ork
Late *ro#ects and Homework
In
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All *roKe$t& and ho%ewor0 %u&t 4e handed in on ti%e5 )o%ewor0 &hould 4e e%ailed to 3our
in&tru$tor if 3ou are going to %i&& a $la&&5 Eor0 that i& &u4%itted one wee0 late will re&ult in the
lo&& of one full gradeG and wor0 that i& &u4%itted two wee0& late will re&ult in the lo&& of two full
grade&G %ore than two wee0& late 3ou will re$ei7e a failing grade on the *roKe$t5 it
u
&tudent& %u&t arri7e on ti%e and *re*ared to learn at ea$h $la&& &e&&ion5 At the fa$ult3 %e%4erF&
di&$retion, &tudent& %a3 4e %ar0ed a4&ent if the3 arri7e %ore than (5 %inute& late to an3 $la&&5
2ore that fi7e a4&en$e& in a $la&& that %eet& twi$e *er wee0 or %ore that two a4&en$e& in a $la&&
that %eet& on$e *er wee0 %a3 re&ult in a failure5
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