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Global VPN Client

Getting Started Guide
2 | Dell SonicWALL Global VPN Client Getting Started Guide
Notes, Cauti ons, and Warni ngs
2013 Del l Inc.
Trademarks: Dell, the DELL logo, SonicWALL, and all other SonicWALL product and service names and
slogans are trademarks of Dell Inc.
2013 12 P/N 232-002357-00 Rev. A
NOTE: A NOTE indicates important information that helps you make better use of your system.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions
are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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Dell SonicWALL Global VPN Client Introduction
The Dell SonicWALL Global VPN Client creates a Virtual Private Network (VPN) connection
between your computer and the corporate network to maintain the confidentiality of private
data. The Global VPN Client provides an easy-to-use solution for secure, encrypted access
through the Internet or corporate dial-up facilities for remote users as well as secure wireless
networking for Dell SonicWALL Secure Wireless appliance clients using Dell SonicWALLs
WiFiSec technology.
This Getting Started Guide contains the following sections:
Before You Begin on page 3
Installing the Global VPN Client on page 3
Adding a VPN Connection on page 6
Making VPN Connections on page 8
Before You Begin
You will need the following to run Dell SonicWALL Global VPN Client:
A computer running a 32-bit or 64-bit version of Windows 8.1, Windows 8, Windows 7,
Windows XP, or Windows Vista
An active Internet connection
A Dell SonicWALL security appliance running firmware version 6.6 (or higher), SonicOS
1.0.0.0 (or higher), SonicOS Standard 2.0.0.0 (or higher), SonicOS Enhanced 2.0.0.0 (or
higher, through 4.x). On newer Dell SonicWALL security appliances, it requires SonicOS
5.0 or higher on Gen5 platforms, or SonicOS 6.1 or higher on Gen6 platforms.
SonicOS GroupVPN enabled on the Dell SonicWALL security appliance
The Dell SonicWALL Global VPN Client program
A Zip program for unzipping the downloaded Global VPN program files
Note For complete instructions on installing, configuring, managing and troubleshooting the Dell
SonicWALL Global VPN Client, see the Dell SonicWALL Global VPN Client Administrators
Guide.
Installing the Global VPN Client
The Dell SonicWALL Global VPN Client uses an easy-to-use wizard to guide you through the
installation process.
Note Remove any installed 3rd party VPN client program and any earlier version of the Dell
SonicWALL Global VPN Client before installing the current Global VPN Client.
Note Installing the Global VPN Client on Windows XP or later requires Administrator rights.
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Using the Setup Wizard
The following steps explain how to install the Dell SonicWALL Global VPN Client program using
the Setup Wi zard.
To use the Setup Wizard, perform the following steps:
1. After downloading the self extracting installer, GVCSetupXX.exe (where XX is either 32 for
32-bit Windows platforms or 64 for 64-bit Windows platforms), from MySonicWALL, double-
click GVCSetupXX.exe. The Setup Wi zard launches.
2. Click Next to continue installation of the VPN Client.
3. In the license agreement screen, select I Agree and then click Next.
4. In the installation folder selection screen, optionally click Browse to specify a custom
installation location.
5. Click the Di sk Cost button to see the disk space requirements.
6. Under Instal l Soni cWALL Gl obal VPN Cl i ent for yoursel f, or for anyone who uses thi s
computer, select either Everyone or Just me, and then click Next.
7. The next screen indicates that the installer is ready to begin installation. Click Next.
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8. Wait while the Dell SonicWALL Global VPN Client files are installed on your computer.
9. The next screen indicates the status of the installation. After a successful installation,
optionally select the following checkboxes:
Select Start Gl obal VPN Cl i ent every ti me I l og i n to automatically launch the VPN
Global Client when you log onto the computer.
Select Start Gl obal VPN Cl i ent when the i nstal l er fi ni shes to automatically launch
the Global VPN Client after finishing the installation.
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10. Click Cl ose.
You might see a dialog box regarding the restart of your system at the end of the
installation. If you see this message, then you need to reboot your system in order for the
installation to complete.
Adding a VPN Connection
Adding a new VPN connection is easy because Dell SonicWALLs Client Policy Provisioning
automatically provides all the necessary configuration information to make a secure connection
to the local or remote network.
This section describes how to use the New Connection wizard to create and save a VPN
connection. The wizard automatically downloads the VPN configuration information over a
secure IPsec VPN tunnel.
Note If a default.rcf file is included with the downloaded Global VPN Client software, the VPN policy
configured by the Dell SonicWALL VPN Gateway administrator is used to automatically create
a connection when the client software is installed.
Creating a VPN Connection Using the New Connection Wizard
The following instructions explain how to use the New Connecti on Wi zard to automatically
download a VPN connection policy for the Global VPN Client from a local or remote Dell
SonicWALL VPN gateway.
1. Choose Start > Programs > Gl obal VPN Cl i ent. The first time you open the Dell
SonicWALL Global VPN Client, the New Connecti on Wi zard automatically launches.
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2. If the New Connecti on Wi zard does not display, click the Add new connection button to
launch the New Connecti on Wi zard. Click Next.
3. In the next screen, type the IP address or FQDN of the gateway in the IP Address or
Domai n Name field. The information you type in the IP Address or Domai n Name field
appears in the Connecti on Name field. If you want a different name for your connection,
type the new name for your VPN connection in the Connecti on Name field. Click Next.
4. In the Compl eti ng the New Connecti on Wi zard page, select any or none of the options.
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Select Create a desktop shortcut for thi s connecti on, if you want to create a shortcut
icon on your desktop for this VPN connection.
Select Enabl e thi s connecti on when the program i s l aunched, if you want to
automatically establish this VPN connection when you launch the Dell SonicWALL
Global VPN Client.
5. Click Fi ni sh. The new VPN connection appears in the Global VPN Client window.
Making VPN Connections
Making a VPN connection from the Global VPN Client is easy because the configuration
information is managed by the Dell SonicWALL VPN gateway. The Dell SonicWALL VPN
Gateway SonicOS administrator sets the parameters for what is allowed and not allowed with
the VPN connection. For example, for security reasons, the Dell SonicWALL VPN Gateway
administrator may not allow multiple VPN connections or the ability to access the Internet or
local network while the VPN connection is enabled.
The Global VPN Client supports two IPsec authentication modes: IKE using Preshared Secret
and IKE using 3rd Party Certificates. Preshared Secret is the most common form of the IPsec
authentication modes. If your VPN connection policy uses 3rd party certificates, you use the
Certificate Manager to configure the Global VPN Client to use digital certificates.
A Pre-Shared Key (also called a Shared Secret) is a predefined password that the two
endpoints of a VPN tunnel use to set up an IKE (Internet Key Exchange) Security Association.
This field can be any combination of alphanumeric characters with a minimum length of 4
characters and a maximum of 128 characters. Your Pre-Shared Key is typically configured as
part of your Global VPN Client provisioning. If it is not, you are prompted to enter it before you
log on to the remote network.
Enabling a VPN Connection
To establish a VPN connection using a VPN connection policy you created in the Global VPN
Client, perform the following steps:
Note If you selected Enabl e thi s connecti on when the program i s l aunched in the New
Connection Wizard, the VPN connection is automatically enabled when you launch the Dell
SonicWALL Global VPN Client.
1. Choose Start > Programs > Gl obal VPN Cl i ent to launch the Dell SonicWALL Global VPN
Client. The Global VPN Client window is displayed.
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2. Double-click the VPN connection name or right-click it and select Enabl e from the menu.
3. In the Enter Username / Password dialog box, type your username and password. Click OK
to continue with establishing your VPN connection.
Depending on the attributes for the GroupVPN policy on the Dell SonicWALL security
appliance, the Enter Pre-Shared Key or Sel ect Certi fi cate dialog box might be displayed.
See Entering a Pre-Shared Key on page 9 or Selecting a Certificate on page 10 for more
information.
4. If the VPN connection policy allows only traffic to the gateway, the Connecti on Warni ng
message appears, warning you that only network traffic destined for the remote network at
the other end of the VPN tunnel is allowed. See Connection Warning on page 10 for more
information.
Entering a Pre-Shared Key
Depending on the attributes for the VPN connection, if no default Pre-Shared Key is used, you
must have a Pre-Shared Key provided by the gateway administrator in order to make your VPN
connection. If the default Pre-Shared Key is not included as part of the connection policy
download or file, the Enter Pre-Shared Key dialog box appears to prompt you for the Pre-
Shared key before establishing the VPN connection.
1. Type your Pre-Shared Key in the Pre-shared Key field. The Pre-Shared Key is masked for
security purposes.
2. To make sure you are entering the correct Pre-Shared Key, select the Don t hi de the
pre-shared key checkbox. The Pre-Shared Key you enter appears unmasked in the
Pre-shared Key field.
3. Click OK.
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Selecting a Certificate
If the Dell SonicWALL VPN Gateway requires a Digital Certificate to establish your identity for
the VPN connection, the Sel ect Certi fi cate dialog box appears. This dialog box lists all the
available certificates installed on your Global VPN Client.
1. Select the certificate from the drop-down list.
2. If you have a certificate that has not been imported into the Global VPN Client using
Certi fi cate Manager, click Import Certi fi cate and import the certificate you need.
3. Click OK.
Note See the Dell SonicWALL Global VPN Client Administrators Guide for more information on using
the Certificate Manager.
Connection Warning
If the VPN connection policy allows only traffic to the gateway, the Connecti on Warni ng
message appears, warning you that only network traffic destined for the remote network at the
other end of the VPN tunnel is allowed. Any network traffic destined for local network interfaces
and the Internet is blocked.
You can disable the Connecti on Warni ng message from displaying every time you enable the
VPN connection by checking If yes, don t show thi s di al og box agai n. Click Yes to continue
with establishing your VPN connection.
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Disabling a VPN Connection
Disabling a VPN connection terminates the VPN tunnel. Right-click the VPN connection in the
Global VPN Client window, and select Di sabl e.
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