Bethanyonlineresume 2014

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BETHANY HALL

[email protected] HTTP://BETHANYHALL6788.WEEBLY.COM
CAREER SUMMARY
Experienced customer service representative in the financial industry with 2+ years of
supervisory experience. Recent college graduate blending academic training in business
administration and organizational leadership with hands-on experience in operations support.
Proven track record of delivering on tasks accurately, efficiently, and quickly. Known for
providing excellent customer service and communications in a variety of business settings.

EDUCATION
SIENA HEIGHTS UNIVERSITY, ADRIAN, MI, Graduated May 2014
Master of Arts - Organizational Leadership

SIENA HEIGHTS UNIVERSITY, ADRIAN, MI, Graduated August 2012
Bachelors Degree of Business Administration
Deans List Student All semesters fall to summer 2011 - 2012

HENRY FORD COMMUNITY COLLEGE, DEARBORN, MI, Graduated May 2011
Associates Degree of Business
Deans List Student All semesters fall to summer 2009-2011

MONROE COUNTY COMMUNITY COLLEGE, MONROE, MI, Graduated May 2009
Associates Degree of Business Management
Deans List Student All semesters fall to winter 2006-2009

EXPERIENCE
HEAD TELLER, MONROE COUNTY COMMUNITY CREDIT UNION, 2008-PRESENT
Serve as branch manager in absence of management. Supervise teller line and
maintain efficiency of a branch that includes 10+ people at a time
Balance vault and ATM of a $150,000,000+ credit union, which includes making
monetary decisions and ordering cash from the Federal Reserve
Perform various administrative duties including creating schedules and branch
meeting agendas monthly, complete loan and member service files in a timely
manner, order supplies, and scan checks
Achieve monthly loan and account goals for branch by opening a variety of accounts
and processing loan applications. Able to make sound lending decisions within
lending authority limits up to $3500 unsecured and $15,000 secured
Volunteer on behalf of MCCCU in the local community at events such as the March
of Dimes and for the United Way. Former volunteer (PACT) team leader

SALES ASSOCIATE, BESTBANK, GIBRALTAR, MI 2008
Processed customer transactions, balanced vault, ATM, and teller drawer daily
Achieved monthly sales goals by cross-selling at teller window
Organized and attended outside selling opportunities at local colleges

HEAD CASHIER, STEVE AND BARRYS, MONROE, MI 2005-2008
Processed transactions and balanced drawers and safe daily
Assisted with opening and closing the store as needed
Achieved Employee of the Month and Key Staff Member recognition

ADDITIONAL POSITIONS HELD
Walgreens Sales Associate 2013-2014
Kmart Sales Associate 2012-2013
Thirty-One Gifts Sales Representative 2011-2012

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