Citizenship and Citoyenneté et

Immigration Canada Immigration Canada

IMMIGRATION Table of Contents

Contact Information . . . . . . . . . . . . . . . . . 2
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 3

Canada How to Complete the Form . . . . . . . . . . . 5

Where to Submit Your Request . . . . . . . . 6
What Happens Next? . . . . . . . . . . . . . . . . 7

Form
Request to Process Request for processing family members
Following Family under the One-Year Window of Opportunity
Provisions (IMM 5571)
Members

One-Year Window of
Opportunity Provisions
• Convention Refugees Abroad
• Humanitarian-Protected Persons
Abroad

This application is made available free by

Citizenship and Immigration Canada and
is not to be sold to applicants.

Cette trousse est également

disponible en français

IMM 5578E (06-2007)

 Contact Information

Web site
For more information on the programs offered by Citizenship and Immigration Canada, visit our Web site
at www.cic.gc.ca. For some types of applications you can inform us of a change of address and find out what
is happening with your application through on-line services on the Web site.

Within Canada
If you are in Canada, you can also phone our Call Centre. An automated telephone service is available
seven days a week, 24 hours a day and is easy to use if you have a touch-tone phone. You can listen to
pre-recorded information on many programs, order application forms, and for some types of applications
the automated service can even update you on the status of your case.
When you call, have a pen and paper ready to record the information you need. Listen carefully to the
instructions and press the number for the selection you want. At any time during your call, you may press
* (the star key) to repeat a message, 9 to return to the main menu, 0 to speak to an agent, or 8 to end your
call. If you have a rotary phone, wait for an agent to answer your call.
If you need to speak to an agent, you must call Monday to Friday between 8 a.m. and 4 p.m. local time.

From anywhere in Canada, call 1-888-242-2100 (toll-free)

Using a text telephone?

Call our TTY service from Monday to Friday between 8 a.m. and 4 p.m. local time at: 1-888-576-8502
(toll-free).

Outside Canada
If you are outside Canada, you can contact a Canadian embassy, high commission or consulate. Consult our
Web site for addresses, phone numbers and Web site addresses of our visa offices.

This is not a legal document. For legal information, refer to the Immigration and Refugee
Protection Act and Regulations or the Citizenship Act and Regulations, as applicable.

This publication is available in alternative formats upon request.

2 Request to process family members under the One-Year Window of Opportunity

Overview
This application contains the necessary form and instructions to request the processing for permanent
residence of a family member under the One-Year Window of Opportunity Provisions.

Who may apply?

If you immigrated to Canada as a member of the Convention Refugees Abroad and Humanitarian-Protected
Persons Abroad classes and had to leave family members behind due to circumstances beyond your control,
you may be able to apply for your family members to come to Canada under the One-Year Window of
Opportunity Provisions.
If you answer YES to all of the following questions, you may request that we process your family
members’ applications for permanent residence:
1. Did you arrive in Canada less than one year ago?
2. Were you accepted as a member of the Convention Refugees Abroad and Humanitarian-
Protected Persons Abroad (Country of Asylum or Source Country) classes?
3. Was the separated family member identified on your Application for Permanent Residence in
Canada (IMM 0008) form?
4. Does your family member meet the definition (see section Definition of family member)?

There is no fee for the processing of your family member’s application for permanent residence under these
provisions.

Definition of family member

Family members include your spouse or common-law partner and dependent children.

Common-law partner
This is a person of the opposite sex or same sex as you who was living in a conjugal relationship with you,
and had done so for a period of at least one year before you became separated due to reasons beyond your
control. There must be a significant degree of commitment between the two of you such as sharing the same
home, supporting each other financially and emotionally, having had children together or presenting
yourselves in public as a couple. You may need to provide proof that such a relationship exists.
Your common-law partner may still qualify even if you were unable to live together or appear in public
together because of legal or cultural restrictions in your home country.

Dependent children
Dependent children include:
• Your dependent children
• The dependent children of your spouse or common-law partner
• The dependent children of your dependent children
A child must meet the requirements of type A, B or C below to be considered a dependent child:

Type A
He or she was under the age of 22 and single, that is, not married and not in a common-law relationship
when you first submitted your application for permanent residence.

Request to process family members under the One-Year Window of Opportunity 3

Type B
He or she married or entered into a common-law relationship before the age of 22 and, since becoming
a spouse or a common-law partner, has
• been continuously enrolled and in attendance as a full-time student in a post-secondary
institution accredited by the relevant government authority; and
• depended substantially on the financial support of a parent.

or
He or she is 22 years of age or older and, since before the age of 22, has
• been continuously enrolled and in attendance as a full-time student in a post-secondary
institution accredited by the relevant government authority; and
• depended substantially on the financial support of a parent.

Type C
He or she is 22 years of age or older, has depended substantially on the financial support of a parent
since before the age of 22 and is unable to provide for himself or herself due to a medical condition.

Designating a third party or representative

Use of a Representative (IMM 5476)

If you have questions or need clarification about this application kit, you may contact us (see section
Contact Information). You may also choose to obtain the help of a representative if you need additional
advice or support. We will process your application in the same manner, whether or not you have a
representative.
A representative is someone who has your permission to conduct business on your behalf with Citizenship
and Immigration Canada (CIC). He or she will also be able to obtain information on your case file.
If you are appointing a representative, you must obtain and complete the Use of a Representative form
(IMM 5476) and send it with your application. The form is available on our Web site at www.cic.gc.ca/
english/information/applications/representative.asp or from our Call Centre (see section Contact
Information).

Authority to Release Personal Information to a Designated Individual (IMM 5475)

To authorize us to release information from your case file to someone other than a representative, you will
need to complete form Authority to Release Personal Information to a Designated Individual (IMM 5475)
which is available on our Web site at www.cic.gc.ca/english/information/applications/release-info.asp.
The person you designate will be able to obtain information on your case file, such as the status of your
application. However, he or she will not be able to conduct business on your behalf with CIC.

4 Request to process family members under the One-Year Window of Opportunity

How to Complete the Form
Use the following instructions to fill in the form. Most of the questions on the form are straightforward and
extra instructions have only been provided when necessary. You must answer all questions. If you leave
sections blank, your form will be returned to you for completion. Print clearly with a black pen.
If the space provided on the form is not sufficient, use an additional sheet of paper. There is space provided
for three family members. If you have more than three family members to list, photocopy the form before
you start completing it.

You must provide truthful, accurate information. It is an offence under section 127 of the
Immigration and Refugee Protection Act to knowingly make a false statement on this form.

Request for processing family members under the One-Year

Window of Opportunity Provisions (IMM 5571)
The principal applicant in Canada must complete this form. The principal applicant is the person who
completed the original Application for Permanent Residence in Canada (IMM 0008) form.
1. Your full name
Print your full family name as it appeared on your Application for Permanent Residence in
Canada (IMM 0008) or as it appears on your permanent resident card.
Print all of your given names (first, second or more) as they appeared on your Application for
Permanent Residence in Canada (IMM 0008) or as they appear on your permanent resident card.
3. Date of your arrival in Canada
This date is listed on your Confirmation of Permanent Residence (IMM 5292) and on your
permanent resident card, if you have received it.
9. Date of birth
If you do not know the exact date of birth, indicate the age your family member is today.
10. Relationship to you
See Definition of family member section.

Request to process family members under the One-Year Window of Opportunity 5

Where to Submit Your Request
Submit your completed request to the Citizenship and Immigration Centre nearest you. If you live in
Quebec, submit your application to the Ministère de l'immigration et des communautés culturelles (MICC)
at one of the offices listed below.
If you have received your permanent resident card, attach a photocopy of the front and back of your card
to your completed form.

ATLANTIC
Charlottetown Halifax Saint John
134 Kent Street, Suite 410 1741 Brunswick Street, Suite B110 189 Prince William Street
National Bank Tower Halifax, NS B3J 3X8 Saint John, NB E2L 2B9
Charlottetown, PE C1A 8R8
Moncton St. John’s
Fredericton 860 Main Street, 6th Floor, Suite 602 North Atlantic Building, 2nd floor
495 Prospect Avenue Moncton, NB E1C 1G2 31 Pippy Place
Fredericton, NB E3B 9M4 P.O. Box 13667, Station “A”
St. John's, NL A1B 4G1
QUEBEC
Gatineau Montreal Saint-Lambert
Immigration-Québec Service conseil-Immigration Immigration-Québec
227 Montcalm Road, Suite 100 humanitaire 2, boulevard Desaulniers, 3e étage
Gatineau, QC J8Y 3B9 285 Notre-Dame ouest Saint-Lambert, QC J4P 1L2
rez-de-chaussée, bureau G-15
Jonquière Sherbrooke
Montreal, QC H2Y 1T8
Immigration-Québec Immigration-Québec
3885, boulevard Harvey, bureau 206 Quebec City 202, rue Wellington Nord
Jonquière, QC G7X 9B1 Immigration-Québec Sherbrooke, QC J1H 5C6
Édifice Bois-Fontaine
Laval Trois-Rivières
930, chemin Sainte-Foy, rez-de-
Immigration-Québec Immigration-Québec
chaussée
705, chemin du Trait-Carré 100, rue Laviolette
Québec,QC G1S 2L4
rez-de-chaussée rez-de-chaussée 26
Laval, QC H7N 1B3 Trois-Rivières, QC G9A 5S9
ONTARIO
Greater Toronto Area Kitchener Ottawa
(includes Etobicoke, Mississauga Waterloo/Wellington CIC (includes Kingston)
and Scarborough) 29 Duke St. East 200 Catherine Street, Suite 101
25 St. Clair Avenue East, Suite 200 Kitchener, ON N2H 1A2 Ottawa, ON K2P 2K9
Toronto, ON M4T 1M2
London Sault Ste. Marie
Outside the Greater Toronto Area 417 Exeter Road 22 Bay Street
Send your application to the closest London, ON N6E 2Z3 Sault Ste. Marie, ON P6A 5S2
CIC as follows:
Niagara Falls Sudbury
Hamilton 6080 McLeod Road, Unit 12 19 Lisgar Street, Room 305
55 Bay Street North Niagara Falls, ON L2G 7T4 Sudbury, ON P3E 3L4
Hamilton, ON L8R 3P7
Orillia Thunder Bay
25 Peter Street North 221 Archibald St. North, Suite 108
Orillia, ON L3V 4Y8 Thunder Bay, ON P7C 3Y3
Oshawa Windsor
78 Richmond Street West, 2nd floor 1250 Walker Road
Oshawa, ON L1G 1E1 Windsor, ON N8Y 4T4

6 Request to process family members under the One-Year Window of Opportunity

PRAIRIES AND NORTHERN TERRITORIES
Calgary Lethbridge Saskatoon
Harry Hays Building, Room 170 P.O. Box 2050 660 - 410 22nd Street East
220 4th Avenue S.E. Room 403, 706 - 4th Ave. South Saskatoon, SK S7K 5T6
Calgary, AB T2G 4X3 Lethbridge, AB T1J 4K6
Winnipeg
Edmonton Regina (including residents of Nunavut)
(including residents of Northwest 1783 Hamilton Street, Room 220 Johnston Terminal, Room 400
Territories) Regina, SK S4P 2B6 25 Forks Market Road
Suite 240, Canada Place Winnipeg, MB R3C 0S9
9700 Jasper Avenue
Edmonton, AB T5J 4C3
BRITISH COLUMBIA AND YUKON
Kelowna Prince George Victoria
202- 1635 Abbott Street 250 – 177 Victoria Street 816 Government Street, Room 377
Kelowna, BC V1Y 1A9 Prince George, BC V2L 5R8 Victoria, BC V8W 1W9
Nanaimo Vancouver Whitehorse
60 Front Street, Room 201E 1148 Hornby Street 300 Main Street, Suite 215
Nanaimo, BC V9R 5H7 Vancouver, BC V6Z 2C3 Whitehorse, YT Y1A 2B5

What Happens Next?

If your family member is eligible for processing as a following family member, the local Citizenship and
Immigration Centre or the Ministère de l'immigration et des communautés culturelles (MICC) if you live in
Quebec will contact you with further instructions on the application procedures for your family members.

Request to process family members under the One-Year Window of Opportunity 7