Apple has successfully innovated new products like the iPod and iPhone through a process of cyclic innovation. While competitors like Sony and Samsung provide lower-priced alternatives, Apple maintains customer loyalty through high quality, variety of products, and continuous upgrades. To ensure future dominance, Apple strategically patents technologies, acquires app rights, and promotes products through media partnerships and exclusive social features only for Apple users.
Apple has successfully innovated new products like the iPod and iPhone through a process of cyclic innovation. While competitors like Sony and Samsung provide lower-priced alternatives, Apple maintains customer loyalty through high quality, variety of products, and continuous upgrades. To ensure future dominance, Apple strategically patents technologies, acquires app rights, and promotes products through media partnerships and exclusive social features only for Apple users.
Apple has successfully innovated new products like the iPod and iPhone through a process of cyclic innovation. While competitors like Sony and Samsung provide lower-priced alternatives, Apple maintains customer loyalty through high quality, variety of products, and continuous upgrades. To ensure future dominance, Apple strategically patents technologies, acquires app rights, and promotes products through media partnerships and exclusive social features only for Apple users.
Apple has successfully innovated new products like the iPod and iPhone through a process of cyclic innovation. While competitors like Sony and Samsung provide lower-priced alternatives, Apple maintains customer loyalty through high quality, variety of products, and continuous upgrades. To ensure future dominance, Apple strategically patents technologies, acquires app rights, and promotes products through media partnerships and exclusive social features only for Apple users.
2.0 Content ........................................................................................1 2.1 Cyclic Innovation Model illustrate the innovation process ............. 1 2.2 Can the iPod survive with fierce competitions? ............................. 2 2.3 How Apple influence future technology developments or establish strategic alliances to ensure it is a dominant forces? ........................... 2 3.0 Conclusion....................................................................................3 4.0 Reference List ...............................................................................4
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1.0 Introduction The case study is about the success of Apple company with their Apple iPod and iPhone raising the licensing question for Apple. Apple has been developing their own products since Steve Jobs return in 2001. Apple iPod was released on 2001 where the product was only usable in MP3 format which produced high quality audio. Apple has produced 5 different iPod over the years and all the models improved with different looks for every time they upgrade their products. The Apple iPhone was then released in 2007 with a new model each year and Samsung is Apple's direct competitor as both product are quite similar when it comes to function and application. 2.0 Content 2.1 Cyclic Innovation Model illustrate the innovation process The Cyclic Innovation Model (CIM) is a constant change of process and interaction driven by innovation using the innovation models by companies at different times (Berkhout and Rietdijk 2010). One of the main reasons for stimulating open innovation using CIM is to leverage scale and investments, expertise and knowhow, to reduce time to market and support the accumulation of competencies in specific areas (Van Der Duin P 2006). CIM is divided in to natural and life sciences, social and behaviourial science, integrated engineering and differentiated services (Trott 2012). The entrepreneur is positioned at the centre of the cycles where the idea starts within the circle which represents the innovation circle (Schoen at el 2005). Apple uses these cycles help to maintain the company from falling as long as they support each other regardless of different background and ways of working. The social and behaviour leads to engineering whereas the natural and life science connect with the market goals. The social and behavioural is the study of human beings and societies across time and around the globe. This allow Apple to understand the human needs and translates the needs through improved versions of iPods of which engineers work around the clock to innovate and improve their iPods. The Apple iPod tend to be different that competitor's products in terms of variety of sizes, colours, models and the software. Apple's marketing strategy it provide customers high quality product than other brands which has similar function and also variety of products despite their high price. They even categorize their product according to different target market and to which Page 2 of 5
model of iPod consumer wants. The Apple iPod provide a large amount of internal memory where songs can be store up to approximate figure of 1000 songs (Apple Inc 2013). 2.2 Can the iPod survive with fierce competitions? Apple faces competition ever since producing the iPod. The Apple iPod and Sony Walkman were direct competitor during that generation. Although companies like Sony reduce the price of their products at very low price, Apple iPod still have the brand value and their loyal customer to purchase the product. Their customers tend to be loyal as they trust the product will perform well due to their experiences with Apple's quality products and would less like switch to other brands. The upgrade of the iPod induces and innovation on an almost year to year basis in order to attract their current customers and potential customers to purchase them. Although their pricing are not as low as what Sony provide, the Apple iPod provides what customer want as customers form new needs relatively quickly. Sony Walkman had once outsold Apple's iPod in Japan as Sony's pricing for Walkman is lower than Apple's iPod. However, the Apple iPod still survives as they have a higher sales share compare to the Walkman (Whitney 2009). The Apple iPhone also do have their direct competitor, the Samsung Galaxy Series which has similar features yet are priced much lower than the Apple iPad and iPhone series. Although Samsung Galaxy is much lower price compare to Apple's iPhone, there are customers who are loyal to Apple products regardless of high price. Many customers purchase the Apple iPhone due to promotion from Maxis with a cheaper price whenever they sign to Maxis as their service provider. 2.3 How Apple influence future technology developments or establish strategic alliances to ensure it is a dominant forces? The Apple company has actually influenced customers to purchase their products since the launching of multiples models of the Apple iPod. Apple has improved their product through innovation and Steve Jobs and his co-workers made their products more sought after by patenting their technology so no one can do the same and they will dominate industry as most of their products are unique. Apart from that, Apple can also buy rights to new and popular applications so that no other operating system can have the rights to use it for a period of time. With that, it increases the need for consumers to own the iPhone and its MP3 players. However, Apple can actually do collaboration with designers for customization of their iPhone cases. Allowing them to engrave art by popular artists on the back of their phone covers will make their Page 3 of 5
product more unique or one of a kind. The need for unique and customizable items has been very sought after thus making it more attractive for consumers. In 2007, the launch of the iPhone created global publicity and cemented Apples reputation as a company that continuously produces truly innovative, sector-disrupting products. They actually create own social networking app using Facetime to communicate with other Apple users for free with exception of using Wifi or phone data. However, Apple can try come out with Facetime without the usage or Wifi nor phone data in the future. To influence future technology, Apple should create a unique application only accessible by owners of Apple products creating a community that is large enough that could attract non-users to become users. This could be in a form of a social networking application that connects one Apple user to another allowing them to customize and update their page. Apart from that, many shows have moved from the traditional cue cards to reading phones or iPads. By collaborating with live shows like the Golden Globes or American Idol or even game shows they can promote their products and let people see how functional their products are. During the shows, they can also allow the audience members to use it for voting reasons would also help in promoting their product. This will help dominate sales because of the large viewer count. 3.0 Conclusion Apple has been continuing their product innovation ever since they started to create and improve their product in 2001. They faced many problems in sales with their direct competitors but Apple still continue their ways of working by innovating new products and try to be a unique brand to differentiate with other brands. However, Apple is able to reduce their problems and willing achieve more than their competitors and they may monopolize the market in future to stay different from their competitors. Page 4 of 5
4.0 Reference List Apple Inc 2013, Which pod are you?, retrieve 14th March 2013, <http://www.apple.com/ipod/compare-ipod-models/>. Berkhout G and Rietdijk J W 2010, Cyclic innovation model: circular vision in open innovation, pp.4 - 9, viewed 1st March 2013, retrieved from Ernst and Young 2013. <http://apportal.ey1.dedicated.nines.nl/wp-content/uploads/2010/06/Cyclic-innovation- model.pdf>. Berkhout G and Rietdijk JW 2010, Cyclic innovation model: circular vision in open innovation, viewed 1st March 2013, <http://performance.ey.com/2010/06/21/cyclic-innovation- model-circular-vision-in-open-innovation/>. Innovative Leaders 2012, Profile Apple, viewed 10th March 2013, <http://innovationleaders.org/apple_company_profile.html>. Schoen J, Mason TW, Kline WA & Bunch RM 2005, The Innovation Cycle: A New Model and Case Study for the Invention to Innovation Process, Vol. 17, No. 3, pp. 3 - 11, viewed 13th March 2013, retrieved from Ebscohost Journal. Trott 2012, Innovation Management and New Product Development, Prentice Hall, 5th Edition. Whitney L 2009, Study: Walkman outsells iPod in Japan, viewed 11th March 2013, <http://news.cnet.com/8301-17938_105-10344536-1.html>. Van Der Duin P, Ortt R & Kok M 2006, The Cyclic Innovation Model: A New Challenge for a Regional Approach to Innovation Systems? Vol. 15, No. 2, pp. 195 - 215, viewed 13th March 2013, retrieved from Ebscohost Journal.