Cisa 9580 User Manual
Cisa 9580 User Manual
Cisa 9580 User Manual
1/137
30/10/98
ukusr104.doc
2/137
DOCUMENT NAME
??/??/96
ukusr101.doc
CHANGES NOTES
First release
c95_usr.doc
05/07/96
03/10/96
ukusr102.doc
c95usruk.doc
ukusr103.doc
30/10/98
ukusr104.doc
teah.rd.
FILE:
\rd\manuali\pubblici\ukusr002.doc
DATE:
29/07/98
IMPORTANT:
CS9580 SYSTEM IS UPGRADABLE AT ANY TIME WITH NEW
SOFTWARE RELEASE.
Index
3/137
INDEX
INDEX
INTRODUCTION
11
11
11
11
13
13
13
GETTING STARTED
THE MAGNETIC LOCK
BASIC TYPE OF CARDS
LOGGING ON TO THE ENCODER
ISSUEING A GUEST CARD
WRITING A CARD
TO VERIFY A CARD
TO CONTROL ENTRIES
15
15
15
16
17
18
18
19
21
21
22
22
22
ZOOM
ENHANCED DISPLAY
23
24
25
25
25
25
25
25
4/137
26
GROUPS CHECK- IN
27
27
28
29
29
30
30
BASIC CARDS
GUEST CARD
GUEST CARD VALIDITY
STAFF CARD
STAFF CARD VALIDITY
TYPE OF STAFF
GENERAL MASTER CARD
OPERATOR CARD
EMERGENCY CARD
31
31
32
33
34
35
35
36
37
OTHER CARDS
INITIALISATION CARD
LOCKOUT / REVERSAL LOCKOUT CARDS
DANGER / REVERSAL DANGER CARDS
ONE SHOT CARD
CLC CARD
38
38
39
40
40
40
41
LOCK TYPE
NORMAL
COMMON
UTILITY
41
41
41
42
LOCK FUNCTIONS
OFFICE FUNCTION
OVERRIDE PRIVACY
TIDY UP FUNCTION
42
42
42
42
ZONES
STATIC ZONES
DYNAMIC ZONES (FOR GUESTS)
GUEST
43
43
45
45
ENCODER MENU
ON
MENU
MENU
47
47
47
47
50
50
Index
5/137
SEARCH FROM THE INPUT FORM
SEARCH FROM THE SELECT/PRINT DATA MENU
50
51
PASSWORDS
PRINT PASSWORD FILE
DISPLAY/MODIFY PASSWORDS
52
52
52
52
52
CHE CK
OUT
CHECK-OUT CARDS
THE ACTIVE CARDS
53
53
TIDY UP
53
HISTORY OF OPERATIONS
SEARCH FROM THE SELECT/PRINT DATA MENU
54
54
57
58
59
60
61
62
i
LOCK SYNCHRONISATION
62
INFORMATION
62
62
63
HHI LOGOUT
SWITCH OFF
RESET HHI
64
65
67
67
70
72
72
73
74
74
74
75
76
77
78
6/137
S
LOCK SYNCHRONISATION
78
INFORMATION
78
79
79
PRINTING
PRINT DISPLAY
80
81
83
83
86
88
88
90
90
90
91
91
95
95
96
96
97
98
98
98
98
99
THE SECURITY
101
101
101
101
101
101
WHAT HAPPENS IF I PRINT AN AUDIT TRAIL WITH A CARD THAT HAS BEEN
OVERWRITTEN IN THE SERVER DATABASE
102
Index
7/137
HOW CAN I RETRIEVE THE NAME CONNECTED TO THAT CARD, AND WHO WHERE
AND WHEN THE CARD HAS BEEN ISSUED
102
103
103
103
103
ENCODERS ADD ON
CLIENTS ADD ON
MIRROR OPTION
105
105
105
105
ON
MENU
MIRROR MENU
106
106
107
107
108
ON
MENU
CLIENT MENU
CONFIGURATION OPTIONS
CONNECTION POSSIBILITIES
109
109
111
111
SPECIAL LOCKS
SOFTWARE FEATURES
HOW TO CONNECT THE HHI TO A SPECIAL LOCK
USING THE READER CONNECTED TO THE SPECIAL PORT
111
112
112
113
LOCK HARDWARE
115
MAINTENANCE
BATTERY STATUS
HOW TO CHANGE BATTERIES
115
115
115
119
INSTALLATION
120
EMERGENCY MANAGEMENT
121
ALLEN KEY
121
MULTIPURPOSE TOOL
121
121
MECHANICAL KEYS
121
8/137
MASTER CARD
121
OPERATOR CARDS
122
CLC CARD
122
BREAKDOWN SCENARIOS
122
TROUBLE SHOOTING
123
LOCK
123
ENCODER
123
HHI
124
APPENDIX A
ENCODING SYSTEM INTEGRATED WITH POINT OF SALES
INTEGRATION WITH POINT OF SALE
ACCESS ON PAYMENT
LIMITATIONS
APPENDIX B
ENCODING SYSTEM COMPATIBLE WITH FIRST GENERATION LOCKS
APPENDIX C
BEDS FUNCTION
EXAMPLE
APPENDIX D
125
125
125
125
125
126
126
129
129
129
131
131
132
132
133
TOPIC INDEX
135
9/137
System manager
Receptionist
PAGE
OPERATORS
TECHNICAL
MAINTENANCE
10
introduction
13
getting started
15
25
29
41
encoder menu
47
57
91
printing
94
the security
101
103
networking
105
connection possibilities
111
lock hardware
115
emergency
121
trouble shooting
123
appendix a
125
appendix b
126
appendix c
129
131
10/137
11/137
LEVEL 60
Works like level 80 in the encoding of the cards, with the limitation that the time
control for the lock has 1 hour of tolerance, there is not the HHI and a complete
initialisation of the lock can be performed only by the CISA technical assistance. You
can read this manual with the exception of the HHI chapter.
NOTE:
You can read your software version selecting the SYSTEM INFORMATION option of
each devices main menu.
12/137
Introduction
13/137
INTRODUCTION
14/137
Getting Started
15/137
GETTING STARTED
opening allowed
1 red
reading error
3 red
guest in privacy
battery low
16/137
CISA HOTEL
SERVER #00 H00
>>READ OP. CARD>>10/04/98 10:30
--LOGIN TO ENCODER
ENTER PASSWORD
S
ENTER
---
******
Getting Started
17/137
GUEST FOR
>>>READ CARD>>> 10/04/98 10:30
ENTER
GIORNI
1 # 1
18/137
WRITING A CARD
To write a card you have to slide it from the right to the left (in the opposite way than
in case of reading):
1 -001
TO VERIFY A CARD
After each writing you are asked to slide again the card to verify if the operation has
ended successfully:
1 # 1
Getting Started
19/137
TO CONTROL ENTRIES
Only special Operator cards are allowed to use the HHI portable interrogator to read
out information from the lock such as the different entries into the room.
HHI can be of two different kinds, as it will be better explained later on: embedded
into the encoder or external. In the second case it looks like in this picture:
20/137
21/137
&'( ')
&'( '
ZOOM
W
A
CHECK
OUT
COPY
E
S
R
D
T
F
Y
G
U
H
ON
MENU
I
J
DEL
O
K
P
L
ENTER
ESC
OFF
!
* * * CISA HOTEL * * *
ESC
OFF
POWER OFF
$ %
22/137
or
CARD READER
GUEST FOR
>>> READ
CARD
>>>
27/06/98 11:14
ESC
OFF
GUEST FOR
101
DAYS
NAME
ESC
OFF
''* +')
!"
'&
GUEST FOR
NAME
'() !
101
POPEYE
DAYS
23/137
ENHANCED DISPLAY
ZOOM
ENTER
ESC
OFF
NAME
POPEYE
FOR (1)
101
....
DAYS
27/06/98
[HH:MM]
14:02
EXPIRING DATE
[DD/MM/YY]
28/06/98
EXPIRING TIME
[HH:MM]
12:00
UTILITY DOORS
XXX--X----------
CANCELLATION
NO
OVERRIDE PRIVACY
NO
OFFICE FUNCTION
NO
ACCOUNT NUMBER
CARD SERIAL NUMBER
26
1
ENCODER
GUEST
NOTE: ZOOM is active when the cursor is out of the input field.
24/137
GUEST FOR
>>> READ
CARD
>>>
27/06/98 11:14
GUEST FOR
NAME
101
DAYS
POPEYE
Use:
to MOVE the input field from TOP to BOTTOM
to MOVE the input field from BOTTOM to TOP
ESC
OFF
ZOOM
to QUIT
to ENHANCE the display information (or returns to NORMAL from enhanced)
to PRINT the information
25/137
GUEST FOR
NAME
6
input the required
number of COPIES
POPEYE
101
GUEST FOR
<<<
DAYS
WRITE CARD
DAYS
- 006
'&-
<<<
! "
b)
PRESS
c)
COPY
b)
PRESS
c)
PRESS
d)
(search)
COPY
NOTE
With
(search) for ROOM you will find the active card ( last issued for the room).
26/137
b)
PRESS
c)
d)
PRESS
e)
ZOOM
ENTER
TO ACCEPT
example:
today:
7 july 1995
NAME
POPEYE
FOR (1)
101
15/07/98
[HH:MM]
15:00
EXPIRING DATE
[DD/MM/YY]
18/07/98
EXPIRING TIME
[HH:MM]
12:00
......
CARD TYPE
GUEST
27/137
GROUPS CHECK- IN
It is possible to prepare cards in advance for group:
First card:
a)
b)
PRESS
c)
d)
PRESS
e)
ZOOM
ENTER
TO ACCEPT
Other cards:
a)
PRESS
b)
c)
PRESS
d)
ENTER
ENTER
TO ACCEPT
KEY
CARD ?
RS232 LINK
/ #,#
ZOOM
W
A
Z
DEL
CHECK
OUT
COPY
E
S
R
D
T
F
Y
G
U
H
ON
MENU
I
J
O
K
P
L
ENTER
ESC
OFF
28/137
GUEST FOR
NAME
POPEYE
PRESS
'&
ENTER
101
GUEST FOR
<<<
DAYS
WRITE CARD
DAYS
- 006
<<<
'&
! "
a)
PRESS
b)
c)
PRESS
d)
ZOOM
ENTER
b)
PRESS
COPY
c)
PRESS
ZOOM
d)
e)
PRESS
f)
ENTER
b)
PRESS
c)
PRESS
COPY
d)
PRESS
ZOOM
e)
f)
PRESS
g)
(search)
ENTER
29/137
10
System Manager
able to create the operators, access to their passwords, and other cards
...
able to create guest, staff, emergency cards
...
able to create guest and staff
Reception Operator
able to create only guest cards
9
PASSWORDS
8
7
6
Receptionist
guest
maid
emergency
30/137
MAKE SELECTION
Upon hierarchy it is possible to roll the different types of cards on the display
.1# '
#, '
*.)- '
STAFF FOR
>>> READ
CARD
>>>
27/06/98 11:14
31/137
BASIC CARDS
GUEST CARD
It is generated for each new guest and allows access to the rooms and to hotel
special services, respecting the validity of the date and time span considered as
beginning time and end time of the guests stay.
NAME
POPEYE
FOR (1)
101
2
!
"
[HH:MM]
27/06/98
10:00
1#/#
3
!
EXPIRING DATE
[DD/MM/YY]
28/06/98
EXPIRING TIME
[HH:MM]
14:00
"
UTILITY DOORS
XXX--X----------
,)//). ,
CANCELLATION
NO
3
.
OVERRIDE PRIVACY
OFFICE FUNCTION
YES
NO
%
26
!"
5
!
OPERATOR TYPE
ENCODER
CARD TYPE
4 $!4
' $&'%
ACCOUNT NUMBER
! "
!
GUEST
4
!"
4
32/137
NOTE
The account number can be found only in the ISO magnetic card encoding system;
this type of card allows interfacing with POS (Point Of Sale); for more details see
appendix A.
UTILITY SELECTION
PARK-1
........................................
)&1# !
PARK-2
1#/#-
XX-X------------
UTILITY
GARAGE
SAUNA
PARK-1
PARK-2
GARAGE
TENNIS
POOL
GOLF
SKI
SAUNA
U-VA
MASSAG
SHOWER
WASHR.
CASINO
TVROOM
REST.
COFFEE
,#,#
)'# ,#,#
TUESDAY'
0000
check-in
1000
check-out
1400
2359
1 DAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
33/137
STAFF CARD
NAME
SHARON
+')
FLOOR1
FOR (1)
DAYS
#,
30
28/06/98
EXPIRING DATE
[DD/MM/YY]
28/07/98
08:00
[HH:MM]
12:00
18:00
23:45
!
" 4
!
"
9 4
1#/#
:;
!
[HH:MM]
3
4 44
-XXX---
,)//). ,
#,
! :
UTILITY DOORS
XXX--X----------
! !
" 4"4
2 4
STAFF TYPE
3
4
<
CANCELLATION
NO
OVERRIDE PRIVACY
NO
#,
"
OFFICE FUNCTION
YES
8 4
! "
29
4 !"
!"
4
4
CARD TYPE
STAFF
XX-X--
THURSDAY
......
)&1# !
(= ,- '
,/#- !
34/137
MON
TUE
WED
THU
FRI
SAT
SUN
08:00 - 12:15
18:00 - 24:00
becomes
12:00
08:00
[HH:MM]
12:00
00:00
23:45
[HH:MM]
>??
:9:;
????
92??
92
3) if the begin and end of validity time are both the same then there is no validity
BEGIN OF 1ST SHIFT [HH:MM]
08:00
08:00
[HH:MM]
35/137
1 MAY 1994
from time:
18:00
7 MAY 1994
until time:
05:45
weekdays:
Y
MON 1
TUE 2
WED 3
THU 4
FRI 5
SAT 6
SUN7
TYPE OF STAFF
Possibilities are type 1,2,3,4.
The type is assigned automatically from the system and depends upon the ZONE.
Type is important with the LOCKOUT CARDS in order to select which one has to be
blocked.
STAFF type 3 is also able to have the TIDY UP function.
Operators are STAFF type 4.
36/137
OPERATOR CARD
Allow the operator to work on the encoder and depending on the hierarchy they will
be enabled to use particular functions.
If the card is allowed to access the locks, the card has the same features of a STAFF
card with type 4.
NAME
POPEYE
PASSWORD
INTER
HIERARCHY
9
ALL
FOR
DAYS
365
[DD/MM/YY]
7/06/98
[HH:MM]
14:02
EXPIRING DATE
[DD/MM/YY]
8/06/96
EXPIRING TIME
[HH:MM]
12:00
,)//).
,
UTILITY DOORS
XXX--X----------
" 4"4
3
CANCELLATION
NO
OVERRIDE PRIVACY
NO
OFFICE FUNCTION
YES
# 4
!"
4
27
1
OPERATOR
5 4
!"
4
NOTE
It is possible to disable a staff or operator card to access a room by putting it on the
black list, by sliding the cancelling card on the lock.
Creating the cancelling card for an operator automatically disables the operator card
to work on the encoder.
Operators can be disabled from creating the cancellating cards on the encoder.
37/137
EMERGENCY CARD
Opens any door (for the opening time of the lock) withdrawing even the dead bolt,
should the guest have drawn it on privacy.
One card for each guest room should be kept at the reception desk safety box
and should be used only in case the encoding system fails, giving them to the
GUEST and must be taken back upon check-out.
Anyway, an emergency card with later beginning of validity will invalidate the
previous one when inserted onto the lock.
EMERGENCY CARDS CAN BE CREATED ONLY FOR A SINGLE ROOM.
101
FOR
DAYS
100
! "
06/07/98
[HH:MM]
14:02
EXPIRING DATE
[DD/MM/YY]
14/10/98
EXPIRING TIME
[HH:MM]
23:59
! "
27
5 4
!"
EMERGENCY
38/137
OTHER CARDS
INITIALISATION CARD
Note:
complete initialisation can be performed only by HHI
INIT CARD swipped on unprogrammed lock:
it only programs the lock number and the time which is not in real time.
IT DOES NOT GIVE:
a) group belonging for zones
b) Daylight Saving Time tables
INIT CARD swipped on programmed lock:
synchronizes the lock with the time written on the card if the card is newer
than the previous one.
INIT FOR
TIME
101
DATE
06/07/98
12:23
NOTE
The init cards are not memorized in the database of the cards but they are in the
operation history.
39/137
FOR
DAYS
100
! "
06/07/98
[HH:MM]
14:02
EXPIRING DATE
[DD/MM/YY]
14/10/98
EXPIRING TIME
[HH:MM]
23:59
BLOCK/UNBLOCK CARDS
XXXXX
! "
27
!"
LOCK OUT
BLOCK/UNBLOCK CARDS
XX--
@/'=A1)@/'=
NOTE
These cards can be created only for a specified zone of lockout. If you lockout all
card types, the only one allowed to entry is the emergency card.
40/137
NOTE
These cards are valid for ALL the rooms.
CLC CARD
Allows you to memorize any card (also credit cards) onto the lock as guest card.
CLC cards can be created only for a specified zone.
This will be recorded as memorized cards on the history readout.
HOW TO MEMORIZE A CARD WITH THE CLC
1)
slide CLC
LOCK: 2 green
2)
NOTE
Up to three different cards can be memorized as guest cards with CLC card on each
lock: if you attempt to memorize the fourth card, lock will answer with three red
blinks.
41/137
LOCK TYPE
)'*,/
101
'**')
103
105
109
EDP
DRINKS
106
108
OFFICE
SAUNA
110
SUITE
100
102
104
!
STORE
1#/#-
4!!
NORMAL
Is a lock for normal guest room and has the following features:
With GUEST cards
Only a guest card (or copies of the same) can have access to it provided that the
following parameters and features are met: plant code, door number, date and time
validity, card not invalidated by another guest card having a later beginning date of
validity, guest card not locked out, card not cancelled;
With STAFF cards
Any staff card is enabled if the lock is in the zone in which the card is allowed,
provided that the following parameter and features are met: plant code, door
belonging to the zone of the card, date and time (as working hours) validity, guest not
in privacy, staff card not locked out, card not cancelled (up to 20 cards can be
cancelled).
COMMON
The common lock can be installed to doors giving access to more rooms on which
normal doors are installed (corridor door). When initializing a group of door numbers
(normal lock) will be set which will be controlled by the common door.
With GUEST cards
Any guest card can have access to it provided that it has been coded for a door
falling within the interval that has been set when configurating the topogical structure.
42/137
The parameters and features do not change except for: the latest guest DOES NOT
invalidate an earlier one, possibility to cancel up to 20 guest card + 20 staff card;
With STAFF card
Any staff card can be enabled if the lock belongs to its zone. Parameters which are
controlled do not change as compared to those mentioned with reference to normal
lock .
UTILITY
Are locks giving access to special or pay services. It is possible to associate a utility
lock with every additional service offered by the hotel (SAUNA,GARAGE,FITNESS
ROOM, ...) up to 16. In this way each card is marked by the number of locks it can
open and, in addition, by the labels of those services it can have access to.
LOCK FUNCTIONS
OFFICE FUNCTION
If this function is programmed into the lock, a STAFF card with office function put the
lock in hold open position when swipped twice on the lock.
To return the lock to normal position swipe the card twice again onto the lock.
OVERRIDE PRIVACY
For each card it is possible to select if it can override the privacy. Guest card has
default override privacy, STAFF not. It is possible to have master cards that are
actually a STAFF with override privacy.
TIDY UP FUNCTION
If this function is programmed into the lock, a type 3 STAFF card swiped three times
diasbles the active guest from the lock. This function is useful in case the STAFF has
already cleaned the room at 10:00 am and the guest has already checked out, but
has a card that is valid until 12:00 which is the default checkout time.
43/137
ZONES
STATIC ZONES
Are defined during system configuration.
Exam ple 1
101
103
105
109
EDP
102
104
106
108
OFFICE
110
ADMIN
ZONES:
FLOOR1
101 .. 110
FLOOR2
201 .. 209
FLOOR3
301 .. 309
MASTER
all rooms
ADMIN
OFFICE + EDP
GUESTS
STAFF FOR
NAME
PAULA
FLOOR1
DAYS 30
44/137
"
' &,-
- $
4
%
' 1)#')
- $
7'
! 8%
STAFF FOR
NAME
ADMIN
DAYS 90
LUKAS
Example 2
101
103
109
EDP
DRINKS
106
108
OFFICE
SAUNA
110
SUITE
100
102
105
104
ZONES:
FLOOR1
101 .. 110
FLOOR2
201 .. 209
FLOOR3
301 .. 309
MASTER
all rooms
ADMIN
OFFICE + EDP
GUESTS
SUITE
MINBAR
HK1
SAUNA
utility 1 (guests)
100
STORE
45/137
GUEST FOR
NAME
SUITE
DAYS 3
PRINCESS ROBY
STAFF FOR
NAME
HK1
DAYS 30
ALICE
103
109
EDP
DRINKS
106
108
OFFICE
SAUNA
104
GUEST
NAME
POPEYE
FOR (1)
101
2
!
"
104
108
110
.....
CARD TYPE
110
SUITE
100
102
105
GUEST
STORE
46/137
Encoder Menu
47/137
ENCODER MENU
ON
MENU
MENU
See
the
NETWORKING chapter
ENTER
MONDAY
CURRENT DATE
[DD/MM/YY]
10/07/98
CURRENT TIME
[HH:MM]
09:17
NOTE:
If you change the current date the system automatically updates the weekday and so
it is not possible to directly modify the weekday.
48/137
SYSTEM MENU
*** SYSTEM MENU ***
CONFIGURATION OPTIONS
SYSTEM INFORMATION
ENTER
to SELECT
CONFIGURATION OPTIONS
Let you modify the defaults parameters:
WARNING MESSAGE
YES
YES
[DD]
(4 !4
!
!
4
"
1
,
!
NUMBER OF COPIES
[VALUE]
CHECK-OUT TIME
[HH:MM]
12:00
[MI]
[SS]
15
$?
F ! %
,
!
!
AUTO-PRINTOUT HISTORY
NO
NO
$3
&*
Encoder Menu
49/137
***
0
Then:
DST DATE BEGIN
[DD/MM/YY]
26/03/98
[HH:MM]
02:00
[MM]
60
[DD/MM/YY]
24/09/98
[HH:MM]
03:00
[MM]
-60
NOTE
1) If the encoder does not have DST tables you will see a warning message when
login to the encoder.
2) If the lock is out of the DST tables it introduces a delta of an hour in advance so
that the cards will be valid 1 hour in advance remaining in solar time.
3) In case your country does not have DST there will be only one record with begin
and end in 2051avoiding the lock to introduce delta.
50/137
SYSTEM INFORMATION
Gives you information about encoder software version, memory size, cards database
occupation:
PRPGRAM NAME
CS100
PROGRAM VERSION
1.04
EXPANDED MEMORY
256 KB
4919
PLANT LEVEL
$.1# #,
'&,#'%
CARD TYPE
ALL
')
',)')
*-
/
NAME
''* +')
FOR (1)
4
!"
4
ALL
!
'&,#' ,
)1*@
)'
'# ,//
9%
GUEST FOR
201
DAYS 1
NAME
If found:
Encoder Menu
51/137
GUEST FOR
NAME
?201
DAYS 3
TONI
If there are several cards matching the same search criteria, with
you move from
is not active).
one to the other from TOP to BOTTOM until the End of File (
101
CINDY
104
ROBY
103
CINDY
105
CINDY
4
7)-8
!
end of file
guests
101
CINDY
102
TONI
103
BABY
104
DOTTY
105
ROBY
106
MARY
107
JANE
!
! #'& @'##'*
!
end of file
"
&)#
DISPLAY
DATA BASE
ENTER
CARDS
to ACCEPT
Search can have more than one criteria at a time, considering them in AND.
Example: search for all the cards with name TONY for room 101
#'-
52/137
CARD TYPE
ALL
NAME
TONY
FOR (1)
101
ALL
ESC
OFF
to QUIT search
PASSWORDS
PRINT PASSWORD FILE
It is possible to print out, from an operator with appropriate hierarchy, all the encoder
operators with their passwords. The format of the print out is similar to the issued
cards (see PRINTING chapter).
DISPLAY/MODIFY PASSWORDS
Enables the users to change their own password, or the system manager to change
the password of other operators:
1)
from the input form slide your own operator card or search for an operator
2)
press MENU
3)
4)
from the input form slide or search for the card to cancel
Encoder Menu
53/137
2)
press MENU
3)
select CANCEL CARD ISSUE (it will display the card in ZOOM mode)
4)
To insert a card into the black list slide the CANCEL CARD onto the lock.
NOTE
You can insert up to 20 staff or operator cards in the black list of a normal type lock
(guest cards are invalideted by passing a new guest card), and up to 20 staff or
operator cards plus 20 guest cards in the black list of a common type lock.
CHE CK
OUT
CHECK-OUT CARDS
101
DAYS
# 1
** ROOM BUSY
this means that there is an ACTIVE CARD for the specified room.
In order to not have this message at the check-out of the guest you should:
1) search for the room or slide the guest card that checks out
2) press
CHE CK
OUT
In any case, if you receive a ROOM BUSY message when checking in a new guest,
with
ENTER
NOTE
Check-out will only make a card inactive, but will not cancel it from the database.
Warning:
Issuing two guest cards in the same minute (not being copies) for the same room
might give unpredictable results since the active card is determined on the minute
base.
TIDY UP
This feature can be configured on the lock during installation time upon request.
It is possible to cancel a guest card from the lock before the card expiry time is
reached:
1)
Lock: opens
2)
3)
54/137
In this way the guest card is automatically written in the black list and it is no more
allowed to enter the room.
HISTORY OF OPERATIONS
The SERVER memorizes all the operations performed on the encoding system in
order to allow you to search for a specified operation:
DISPLAY
DATA BASE
ENTER
HISTORY
#'-
to ACCEPT
Search can have more than one criteria at the same time considering them in AND:
4
!"
!"
$3!
DEVICE NUMBER
/)# 2%
DEVICE TYPE
!"
[DD/MM/YY]
OPERATION
ENTER
!4
OPERATOR TYPE
OPERATION DATE
!
ESC
OFF
to QUIT search
Encoder Menu
55/137
Example: search for all the cards issued from PMS-HOST on SERVER 000 on
05/10/98
CARD SERIAL NUMBER
DEVICE NUMBER
DEVICE TYPE
? !
!"
SERVER
OPERATOR TYPE
HOST
05/10/98
OPERATION
ALL
9
[DD/MM/YY]
DEVICE
05/10/98
SERVER
#000
1
OPERATOR TYPE
HOST
OPERATION DATE
[DD/MM/YY]
5/10/98
OPERATION TIME
[HH:MM]
05/10/98
OPERATION
GUEST ISSUE
56/137
57/137
!4
The HHI can be an external device or fully integrated on the encoder. In the second
case it is not possible to connect the encoder in network with any other device except
for special ports.
NOTA
Before using the HHI with a magnetic ALL-WEATHER (for external use) LOCK you
have to switch on the lock following these steps:
1. connect the HHI cable to the lock;
2. slide a card into the reading guide of the lock keeping the magnetic band all
external so that the lock will switch on without reading card data;
3. quickly start the desired operation (initialisation, synchronisation, etc).
58/137
( '))#'
RX TX
DEL
ENTER
ESC
ON
i
ON
ENTER
&'( ')
59/137
RX
TX
DEL
ENT ER
ESC
4
4
HHI
ZOOM
POWER
SUPPLY
SERIAL
CHECK
COP Y
AUX
SERIAL
Power Supply
W
A
S
X
D
C
F
V
J
M
K
:
OFF
P
L
DEL
ON
ENTER
PRINTER
ESC
MEN U
ZOOM
CHECK
COPY
ON
OUT
NETWORK
ON
OUT
DC
PRINTER
ENT ER
DEL
*:?9
ESC
MENU
OFF
ENTER
*:>?
If you have MULTIPLE ISSUING POINTS IN NETWORK you have to connect the
HHI with a special adaptor to the network line.
DC
AUX
SERIAL
Power Supply
PRINTER
DC
AUX
SERIAL
Power Supply
NETWORK
PRINTER
NETWORK
R X TX
ZOO M
W
A
Z
DEL
CHECK
OUT
COP Y
E
S
R
D
T
F
Y
G
U
H
ON
MENU
I
J
O
K
P
L
E NTER
E SC
OFF
ZOO M
DEL
CHECK
OUT
COP Y
W
A
E
S
R
D
T
F
Y
G
U
H
ON
MENU
I
J
O
K
P
L
E NTER
E SC
OFF
7
4
1
8
5
2
9
6
3
D EL
E NTE R
ESC
ON
ENTER
60/137
#35
CONNECT
TO ENCODER:
PRESS ANY KEY
pressing any key the HHI will display:
-- CONNECTION -CONNECT TO
SERVER #000
ENTER
now press
to accept connection with SERVER or
to select another
device (CLIENT or MIRROR). The device to be connected to must be in IDLE
STATE, otherwise HHI will display a Device not avaliable message.
The selected device will show (if it was in IDLE STATE):
WORLDWIDE DEMO 1.05
61/137
RX TX
DEL
ENTER
ESC
i
ON
ENTER
62/137
LOCK SYNCHRONISATION
INFORMATION
INFO
--
!"
!
$H
LOCK NUMBER
4 !"%
101
DATE
,# #* (=,-
[DD/MM/YY]
11/08/98
TIME
[HH:MM]
11:08
WEEK DAY
FRIDAY
DIFFERENCE [MIN]
0
LOCKED
G1234
-X---
"
!
4
! !
. F4
:9C2 F
:9C2
$
#,9%
--
HISTORY
--
OPERATIONS
ALL
10
25
50
100
After the read out data can be either printed on paper or displayed on the HHI.
63/137
It is possible to read out operations stored in many locks and load them all on the
HHI untill the reaching of maximum memory capability (up to 1000 operations).
64/137
OPEN
INIT LOCK
LOCK
PROGRAM
CONFIGURE AUTOPROGRAMS
LOCK
CONFIGURATION
READ INFO
HARDWARE
LOAD
BLACK LIST
LOCK
ASSISTANCE
MONITORING
SYSTEM
MENU
CONNECTION TO SPECIAL LOCK
CONFIGURATION OPTIONS
SYSTEM INFORMATION
65/137
DISPLAY DATA
It displays different information read out from the lock:
HISTORY of different locks
BLACK LIST of different locks
which are displayed on each readout:
DATA TYPE
HISTORY
LOCK NUMBER
101
DATE
[DD/MM/YY]
05/09/98
TIME
[HH:MM]
10:34
RECORDS
16
DEVICE
LOCK #239
! !
ENTER
ENTER
ENTER
:?:
:?9
@
/ :?9
66/137
[DD/MM/YY]
11/08/98
TIME
[HH:MM]
12:00
OPERATION
GUEST:OPEN
RESULT
SUCCESSFUL
CARD NUMBER
5
!
COPY NUMBER
1
!
[DD/MM/YY]
11/08/98
[HH:MM]
12:00
OPERATION
GUEST:OPEN
RESULT
SUCCESSFUL
CARD NUMBER
5
COPY NUMBER
1
4
!
!
67/137
[DD/MM/YY]
05/09/98
"44
[DD/MM/YY]
05/09/98
"
OPEN LOCK
It will open the lock.
PROGRAM LOCK
From this menu it is possible to access to the following functions: lock initialisation,
change opening time, program special lock and configure autoprograms.
LOAD INITIALISATION DATA
Will load all initialisation informations of all the locks from the encoding system to the
HHI. Just press ENTER from this menu and you will load to the HHI all the lock file.
If you have more than 1200 rooms you are asked to enter the logical number of the
room from which you want to start uploading initialisation data in order to avoid
memory overflowing (this way it is possible to load the lock initialisation file in two or
more steps and each step allows you to load a maximum of 1200 rooms at a time).
-- LOAD INIT. --
/ 4
!"
4
!
"4
4
68/137
FROM LOCK
#
1
INITIALISE LOCK
It will send initialisation data to the lock; for each lock on HHI you will see:
STATUS
TO INIT
LOCK NUMBER
SAUNA
#
"
LOGICAL NUMBER
2
LOCK TYPE
UTILITY
)'*,/ 1#/#-
'**')
NOTE
Search can be done by:
LOCK NAME
LOGICAL NUMBER
in order to positioning on the required lock.
To send initialisation to the lock press
ENTER
Initialisation with HHI will send to the lock the following information:
NAME
TIME
GROUPS
only by HHI
only by HHI
69/137
OP.TIME [1/100S]
50
VALUE TO SCALE
4
5
REVERSE LEDS
NO
OPEN IF OFF-LINE
YES
HOST POLLING ?
YES
GATEWAY DEVICE
&'#''/
SERVER #000
CONFIGURE AUTOPROGRAMS
It allows you to enable/disable guest and staff cards or to programme office function
(for special locks only) automatically in the specified days and hours.
PROGRAM NUMBER
1
OPERATION
AUTO-INACTIVE
BEGIN
[OO:MM]
08:00
[OO:MM]
12:30
END
!3 :; 4!
!
G? 4!
"44
SUNDAY
NO
MONDAY
NO
..............
"
5
$#,:
#,9 #,C #,2%
GUEST LOCK-OUT
NO
STAFF1 LOCK-OUT
YES
..............
70/137
AUTO-OFFICE ON: the relay is always activated during the specified time shift;
AUTO-LOCK OUT: it locks out the specified cards (guest, staff1, staff2, staff3,
staff4) for the specified time shift;
AUTO-INACTIVE: no operation is done during this time shift.
For normal locks these are the possible operations:
AUTO-LOCK OUT;
AUTO-INACTIVE.
INFO HW
-
! "
SELECT OPTION
CONFIGURATION
4
!" 4
DAYLIGHT SAV.
! "
MEMO MESSAGE
PROGRAM VER.
! "
MONITORING
71/137
CONFIGURATION
--
INFO HW
--
LOGICAL NUMBER
10
LOCK TYPE
NORMAL
OFFICE
YES
TIDY UP
NO
HIERARCHIC LEVEL
6
RANGE BEGIN #
RANGE END #
1 < UTILITY > 16
X--------------0 < GROUPS > 15
-X-------------16 < GROUPS > 31
---------------32 < GROUPS > 47
---------------48 < GROUPS > 63
---------------OPENING TIME
5
STAFF REF. DATE
/ /
OPER.REF.DATE
/ /
!
INFO HW
--
DATE [DD/MM/YY]
23/03/98
TIME
DELTA
[HH:MM]
02:00
[MM]
60
72/137
MEMO MESSAGE
It reads out a memo message eventually stored on the lock.
PROGRAM VERSION
It reads out the program release on the lock.
MONITORING
--
INFO HW
--
!
$%
" !
4
!
'1)#
5
5 !
5 4 !
LOAD BLACK-LIST
It loads the cancelled cards list of the lock to display it or print it out.
LOCK ASSISTANCE
These functions are reserved for technical assistance.
5 4
73/137
SYSTEM MENU
It will display informations about HHI software configuration and print device, and
allows to establish the communication with special locks connected in network (online).
CONNECT TO SPECIAL LOCK
Allows you to perform HHI operations on a special lock that is working in network.
You must use this option before starting the HHI operations on the on-line special
lock: this makes for the on-line special lock the same function as connecting the HHI
cable for a normal lock.
If you want, for example, to read out a history, you have to go to SYSTEM MENU,
select CONNECTION WITH SPECLOCK, select the specified lock you want to
connect with, then you can read the history as normally as in a standard lock.
CONFIGURATION OPTIONS
It allows to select on which printer send data to be printed (if you are in a stand-alone
system the only possibility is the SERVER printer).
SYSTEM INFORMATION
It will display the HHI program name and version.
74/137
ESC
HHI LOGOUT
HHI
#035
11/08/98 10:50
QUIT AND
SWITCH OFF
RESET HHI
With
it is possible to select:
SWITCH OFF
It will turn OFF the HHI.
RESET HHI
It will turn off the HHI and will reset the data. To use the HHI again it is necessary to
login again.
75/137
DC
AUX
SERIAL
Power Supply
PRINTER
NETWORK
! ')
ZOOM
W
A
CHECK
OUT
COPY
E
S
R
D
T
F
Y
G
U
H
ON
MENU
I
J
O
K
DEL
P
L
ENTER
ESC
OFF
76/137
Pressing
NOTE
If you leave the encoder in HHI mode waiting for an operator card for more than one
minute it will automatically get back to the IDLE STATE of the ENCODE mode.
Sliding the operator card and typing the password you can access to the HHI
functions (depending on your hierarchic level):
---
ENTER PASSWORD
NOTE
If the encoder is connected to an ON-LINE SPECIAL PORT, before seeing the
integrated HHI menu you will receive the following warning:
*** WARNING ***
RISKY OPERATION!
NO
this message means that the encoder is going to be disconnected from the network.
HHI mode starts from this menu:
* HHI MENU * [S]ynchro [I]nfo [H]istory
DISPLAY DATA
77/137
!4
DC
AUX
SERIAL
Power Supply
PRINTER
NETWORK
ZOOM
W
A
Z
DEL
CHECK
OUT
COPY
E
S
R
D
T
F
Y
G
U
H
ON
MENU
I
J
O
K
P
L
ENTER
ESC
OFF
78/137
DISPLAY DATA
LOCK SYNCHRONISATION
Will send to the lock:
THE REAL TIME
THE DAYLIGHT SAVING TIME TABLES
After synchronizing, lock gives 2 green lights.
INFORMATION
INFO
- 101
LOCK NAME
DATE
[DD/MM/YY]
TIME
[HH:MM]
WEEKDAY
11/08/98
11:08
VENERDI
DIFFERENCE
[MIN]
LOCKED
G1234
!" !
$H
4
!"%
"
!
4 !
!
--X--
. F4
DEVICE
LOCK #239
:9C2 F
:9C2
$
#,9%
79/137
HISTORY
OPERATIONS
-ALL
10
25
50
100
After the read out data can be either printed on paper (after having properly
connected the printer to the encoder) or displayed on the HHI.
It is possible to read out operations stored in many locks and memorize them all on
the HHI untill the reaching of maximum memory capability (up to 1000 operations).
80/137
DISPLAY DATA
INIT LOCK
OPEN LOCK
CONFIGURATION
DAYL. SAV. TIME
PROGRAM LOCK
CONF. AUTOPROGRAM
MEMO MESSG.
PROGRAM VER.
MONITORING
LOAD BLACK-LIST
DOWNLOAD LOCK PROG.
LOCK ASSISTANCE
CONN. TO SPEC. LOCK
RESET LOCK
CLEAR MOTOR ACT.
SYSTEM MENU
81/137
DISPLAY DATA
Display different informations read out from the lock:
HISTORY of different locks
BLACK LIST of different locks
which are displayed on each readout:
!
DATA TYPE
HISTORY
LOCK NAME
101
DATE
[DD/MM/YY]
TIME
[HH:MM]
05/09/98
10:34
RECORD
16
DEVICE
LOCK #239
4
! !
ENTER
:?:
ENTER
:?9
ENTER
"
:?9
82/137
[DD/MM/YY]
TIME
[HH:MM]
11/08/98
12:00
!
OPERATION
GUEST CARD
RESULT
SUCCESSFUL
!
CARD NUMBER
COPY NUMBER
[DD/MM/YY]
TIME
[HH:MM]
11/08/98
12:00
OPERATION
GUEST CARD
RESULT
SUCCESSFUL
CARD NUMBER
COPY NUMBER
!
!
!
83/137
CARD TYPE
CARD NUMBER
DATE
90
[DD/MM/YY]
05/09/98
"44
CARD TYPE
CARD NUMBER
DATE
90
[DD/MM/YY]
05/09/98
OPEN LOCK
It will open the lock.
PROGRAM LOCK
From this menu it is possible to access to the following functions: lock initialisation,
change opening time, program special lock and configure autoprograms.
84/137
INITIALISE LOCK
Will send the initialisation data to the lock; for each lock on HHI you will see:
LOCK TYPE
NORMALE
LOCK NAME
101
LOGICAL NUMBER
101
#
NOTE
"
ENTER
Initialisation with integrated HHI will send to the lock the following information:
NAME
TIME
GROUPS
only by HHI
only by HHI
85/137
4
PRG.SPECLOCK
--
4 !
!
!
OP.TIME
[1/100S]
:A:??
50
G??
!
4
VALUE TO SCALE
5
4
REVERSE LEDS
NO
!
OPEN IF OFF-LINE
YES
"
HOST POLLING ?
YES
GATEWAY DEVICE
SERVER #000
#'-
4 !
'//#') &
#''//#')
"
&'#''/ $ 5
D 1=&%
CONFIGURE AUTOPROGRAMS
It allows you to enable/disable guest and staff cards or to programme office function
(for special locks only) automatically in the specified days and hours.
4!
PROGRAMMA NUMBER
1
!3 :; 4!
AUTO-INACT.
OPERATION
"44
BEGIN
[HH:MM]
08:00
END
[HH:MM]
12:30
!
G? 4!
-------
$.1# #,:
#,9 #,C
LOCKOUT
-----
#,2%
86/137
INFO HW
--
CONFIGURAT.
SELECT OPTIONS
DAYL.SAV.T.
! "
4
!" 4
MEMO MESG.
! "
PROGRAM VER.
! "
MONITORING
CONFIGURATION
--
INFO HW
- 10
LOGICAL NUMBER
LOCK TYPE
NORMAL
OFFICE
YES
TIDY UP
NO
!!!
HIERARCHY
RANGE BEGIN #
RANGE END
X---------------
-X--------------
----------------
----------------
----------------
OPENING TIME
[S]
!
!
87/137
INFO HW
RECORD DST
- 0
[#]
to display one of the records you have to type the proper number and then press
ENTER
:
--
INFO HW
--
DATE
[DD/MM/YY] 23/03/98
TIME
[HH:MM]
DELTA
[MM]
02:00
60
88/137
MONITORING
--
INFO HW
- 100
$%
BATTERY LOW
NO
MOTOR COUPLED
NO
GUEST IN
NO
SINC.
[DD/MM/AA]
"
! 4
16/07/98
!
'1)#
SINC.
[HH:MM]
12:22
!
5
5 !
SWITCH ON COUNT
MOTOR ACT. COUNT
10031
2345
5 4 !
5 4
5 4
4
$C %
150
CARD LOG.ERR.CNT.
CARD PH.ERR.CNT.
LOAD BLACK-LIST
It loads the cancelled cards list of the lock to display it or print it out.
LOCK ASSISTANCE
These functions are reserved for technical assistance.
DOWNLOAD LOCK PROGRAM
When you have to upgrade to a newer version the software inside the locks, or in
case of lock software loss, you have to download the program onto the locks.
Selecting this function brings you into another menu where you can select if only
download the program, or reset the lock, or reset and download.
RESET LOCK
It will reset the lock.
CLEAR MOTOR ACTIONS
After changing the batteries it is possible to reset the opening counter, which records
the number of openings of the lock, and so can approximatly estimate the battery
status.
89/137
90/137
ESC
QUIT AND
LOGOUT HHI
With
it is possible to select:
SWITCH OFF
It will turn OFF the HHI.
LOGOUT HHI
It will turn off the HHI and will reset the data. To use the HHI again it is necessary to
login again; before doing this operation you are warned as it follows:
-ARE YOU SURE ?
LOGOUT HHI
-
NO
YES
To use HHI mode again you must re-login repeating the steps described in the
chapter ACCESS TO HHI MODE.
91/137
HOTEL CONFIGURATION
It tells you how the hotel is configured:
1) defaults
2) hierarchy levels
3) locks
4) zones
The data report cant be obtained by the encoder, but only by CISA Technical
Assistance, so you have to keep your copy in a safe place.
Example:
CISA HOTEL CONFIGURATOR
10-13-1995 - 10:25:39
________________________________________________________________________________
30
365
HHI Configuration:
WIRE
Standard
- CARD ISSUING HIERARCHIC LEVELS -
For Guest:
For Staff:
For Emergency:
For Danger:
For Lockout:
For Init:
For CLC:
For Operator:
9
- ENCODER MENU FUNCTIONS HIER. LEVELS -
Select/Print Data:
Rooms Allocation:
Display/Modify Passwords:
92/137
Server/Mirror Management:
10
Setup Menu:
Maintenance Menu:
10
- HHI MENU FUNCTIONS HIER. LEVELS -
Display Data:
Open Lock:
Program lock:
Lock Assistance
10
- HHI SHORTCUT KEYS HIER. LEVELS -
Print:
Read History:
NUMBER
NAME
SHARED
COMMON/UTILITY
SPECIAL
OFFICE
TIDY UP
H. LEVEL
________________________________________________________________________________
GARAGE
EDP
MAIN
OFF
10
YES
1 GUEST
NO
NO
NO
NO
NO
NO
NO
NO
NO
NO
NO
YES
NO
101
NO
NO
NO
NO
11
102
NO
NO
NO
NO
12
103
NO
NO
NO
NO
13
104
NO
NO
NO
NO
14
105
NO
NO
NO
NO
15
106
NO
NO
NO
NO
16
107
NO
NO
NO
NO
17
108
NO
NO
NO
NO
18
109
NO
NO
NO
NO
19
110
NO
NO
NO
NO
29
201
NO
NO
NO
NO
30
202
NO
NO
NO
NO
31
203
NO
NO
NO
NO
32
204
NO
NO
NO
NO
33
205
NO
NO
NO
NO
34
206
NO
NO
NO
NO
35
207
NO
NO
NO
NO
36
208
NO
NO
NO
NO
NO
YES
101-208
93/137
NUMBER
NAME
LOCKS RANGE
GROUP
GUEST STAFF
LLOCK LRLOCK
CLC
H. LEVEL
________________________________________________________________________________
1 HOTEL
NO
YES
YES
YES
2 FLOOR1
101-110
NO
NO
NO
NO
3 FLOOR2
201-208
NO
NO
NO
NO
4 SUITEA
YES
NO
NO
NO
5 SUITEB
YES
NO
NO
NO
6 GM
NO
NO
NO
NO
O = OTHER
________________________________________________________________________________
1
NUMBER
NAME
123456789012345678901234567890123456789012345678901234567890123
________________________________________________________________________________
GARAGE
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
EDP
OO:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
MAIN
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
OFF
OO:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
10
101
O:X::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
11
102
O:XX:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
12
103
O::X:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
13
104
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
14
105
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
15
106
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
16
107
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
17
108
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
18
109
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
19
110
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
29
201
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
30
202
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
31
203
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
32
204
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
33
205
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
34
206
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
35
207
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
36
208
O::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
94/137
Printing
95/137
PRINTING
PRINT DISPLAY
All the information of the display can be printed out by
27/06/98
:
CARD DATA
CARD TYPE
GUEST
NAME
POPEYE
101
FOR (1)
AND FOR (2)
AND FOR (3)
AND FOR (4)
DAYS
27/06/98
[HH:MM]
10:00
EXPIRING DATE
[DD/MM/YY]
28/06/98
EXPIRING TIME
[HH:MM]
14:00
UTILITY DOORS
CANCELLATION
XXX--X---------NO
OVERRIDE PRIVACY
OFFICE FUNCTION
YES
NO
ACCOUNT NUMBER
CARD SERIAL NUMBER
OPERATOR CARD NUMBER
OPERATOR TYPE
26
1
ENCODER
96/137
< !
I
!
-----------------------------------------------------------------------------WEEKDAYS:
CARD TYPE NAME
FOR 1
FOR 3
BLOCK:
OPERAT.
TO DATE/TIME UTILITY:
(H)
FOR 4
2.TO TIME
! &*
-----------------------------------------------------------------------------OPERATOR
MARIO ROSSI
(04) ( 9) 1427
HOTEL
(X)(-)(-)
(-)
00:00
00:00
STAFF
(
DAVIDE VERDI
1438
(-)(X)(-)
1427
(-)
00:00
00:00
ON
MENU
ENTER
CARDS
to ACCEPT
24/07/98 14:20
CARD TYPE:
PRINTER
OR:
CARD CODE:
SERVER #000
ALL
-----------------------------------------------------------------------------
Printing
97/137
24/07/98 14:20
CARD TYPE:
OR:
GUEST
CARD CODE:
SERVER #000
101
-----------------------------------------------------------------------------
.1#
:?:
24/07/98 14:20
CARD TYPE:
NAME:
OR:
CARD CODE:
SERVER #000
ALL
258
-----------------------------------------------------------------------------
!
!" 9;>
From
PRINTER
DATA BASE
HISTORY
to ACCEPT
ENTER
04/10/98 14:20
DATE
OPERATION
CARD NUMB.
OPERATOR TYPE
DEVICE
SERVER #000
NUMBER
ALL
-----------------------------------------------------------------------------
04/10/98 14:20
DATE
30/09/98
OPERATION
CARD NUMB.
OPERATOR TYPE
DEVICE
SERVER #000
NUMBER
ALL
-----------------------------------------------------------------------------
C?A?EAE>
04/10/98 14:20
DATE
30/09/98
OPERATION
CARD NUMB.
OPERATOR TYPE
DEVICE
SERVER #000
NUMBER
GUEST ISSUE
-----------------------------------------------------------------------------
4 4
98/137
ROOM
CARD NUMBER
NAME
101
78
BURT SIMPSON
102
390
PETER KINS
391
JHON LEE
SERVER #000
! :?::?9 :?;
! :?C
103
105
.....
< !
I
!
-----------------------------------------------------------------------------WEEKDAYS:
CARD TYPE NAME
FOR 1
ACCOUNT CODE
BLOCK:
OPERAT.
TO DATE/TIME UTILITY:
FOR 3
(H)
FOR 4
2.TO TIME
-----------------------------------------------------------------------------OPERATOR
MARIO ROSSI
( 9) 1427
HOTEL
(X)(-)(-)
(-)
INTER
HISTORY
13/09/98 14:20
* * * * * * PRINT DATA * * * * * * * * * *
HHI
DATE
LOCK NUMBER
DEVICE
TIME
DATA TYPE
RECORDS
HISTORY
10
13/09/98 14:20
101
DATE
0PERATION
RESULT
NUME/SURNAME
13/09/98 10:00
GUEST CARD
SUCCESSFUL
PIPPO
13
13/09/98 09:58
MAID
CARD
SUCCESSFUL
PIPPO4
11
13/09/98 09:56
EMER. CARD
SUCCESSFUL
PIPPOPIU
15
13/09/98 09:53
GUEST CARD
SUCCESSFUL
PIPPO 45
10
TIME
LOCK
#035
#239
.............................................................................
Printing
99/137
BLACK LIST
13/10/98 14:20
* * * * * * PRINT DATA * * * * * * * * * *
HHI
DATE
LOCK NUMBER
DEVICE
TIME
DATA TYPE
BLACK LIST
RECORDS
2
13/09/98 14:20
101
CARD TYPE
NAME/SURNAME
GUEST CARD
MAY DAY
13
13/10/98
EMERGENCY CARD
XTIA
11
13/10/98
CARD NUMB.
LOCK
#035
#239
.............................................................................
100/137
The Security
101/137
THE SECURITY
TIME
13/09/98 10:00
0PERATION
RESULT
NUME/SURNAME
GUEST CARD
SUCCESSFUL
PIPPO
TIME
13/09/98 10:00
0PERATION
RESULT
NUME/SURNAME
GUEST CARD
PLUTO
PLUTO
14
101
1427
(-)
(-)(X)(-)
01/01/97 15:00
TIME
13/09/98 10:00
0PERATION
OPER.
(H)
GUEST ISSUE
1427
14
SERVER #000
102/137
103/137
Serial RS232
PMS computer
PMS terminal
PMS terminal
RS232
Z OO M
C OP Y
W
A
S
X
U PD AT E
E
D
C
T
F
C HE CK OUT
S EA RCH
Y
G
U
H
J
M
DEL
ON
MENU
P RINT
O
K
P
L
E NT ER
E SC
OFF
C HOIC E
Z OO M
DEL
C OP Y
W
A
S
X
U PD AT E
E
D
C
T
F
C HE CK OUT
S EA RCH
Y
G
U
H
P RINT
I
J
K
:
ON
MENU
P
L
E NT ER
E SC
OFF
C HOIC E
PMS is directly connected to the server encoder by a serial cable without any
interface controller, and the link is enabled selecting the ENABLE PMS-HOST LINK
from the main menu on the encoder.
104/137
Networking
105/137
NETWORKING
A network is a group of encoders connected to each other in order to have several
independent issuing points.
All the encoders share the database of the SERVER but the user interface and
functioning of each one remains the same.
The HHI is connected in network when it is connected to the encoding system.
ENCODERS ADD ON
CLIENTS ADD ON
Standard network consists of one SERVER and one or more CLIENTs.
MIRROR OPTION
MIRROR works like a client but has the same memory of the SERVER, with the
capability of duplicate the SERVER database. All the operations performed on the
network are recorded on the SERVER and copied on the MIRROR. In case of
SERVER breakdown the MIRROR resumes the operations and becomes the
SERVER.
RS 232
P.M.S.
RX TX
ZOOM
Z
ZOO M
CHECK
OUT
COPY
ON
MENU
CH ECK
OU T
COPY
W
A
E
S
R
D
T
F
Y
G
U
H
ON
MENU
I
J
O
K
P
L
ESC
OFF
ZOOM
CH ECK
OU T
COPY
W
A
E
S
R
D
T
F
Y
G
U
H
ON
MENU
I
J
O
K
P
L
ESC
OFF
7
4
1
DEL
ESC
OFF
DEL
ENTER
DEL
ENTER
ESC
Q
W
A
E
S
R
D
T
F
Y
G
U
H
I
J
DEL
O
K
P
L
ENT ER
8
5
2
0
9
6
3
ENT ER
ON
CLIENT
CLIENT
(or MIRROR)
SERVER
NOTE
The SERVER is drawn bigger in order to indicate that contains more memory than a
CLIENT.
ENTER
HHI
106/137
A creation of any card can be done in any encoder and always in the same way
described before in this manual.
During login or after the writing of a card you will see over the CLIENT or the
MIRROR:
MIRROR MENU
SYSTEM MENU
(configuration options)
NOTE
SYSTEM INFORMATION
Networking
107/137
SERVER BREAKDOWN
1) SER VER B REA K DO W N
M irro r take s o ver to resum e the o p e ratio n
BREAKDOW N
Z OO M
C OPY
W
A
S
X
R
D
C HE CK OUT
U PD A T E S EA R C H
T
F
Y
G
U
H
P RINT
I
J
ON
M ENU
O
K
DEL
P
L
E NTE R
SERVER
E SC
O FF
C H O IC E
Z OO M
DEL
C OPY
W
A
S
X
R
D
C HE CK OUT
U PD A T E S EA R C H
T
F
Y
G
U
H
P RINT
I
J
ON
M ENU
O
K
P
L
E NTE R
E SC
O FF
C H O IC E
M IR R O R
In this case you will see the following events over all the devices in order to indicate
that the SERVER is out of order:
(1) name of the device in the idle state blinking:
WORLDWIDE DEMO 1.05
Pressing ENTER the MIRROR will become a SERVER and you will see:
108/137
After that CLIENTS will be able again to continue to work; in the network now the
MIRROR is missing, so you have to call the CISA technical assistance in order to
restore the MIRROR on the network.
MIRROR BREAKDOWN
2 ) M IR R O R B R E A K D O W N
S e rve r ta ke s o v e r to re s u m e th e o p e ra tio n
BREAKDOW N
ZO O M
C OP Y
W
A
U P D AT E S E A R C H
E
S
R
D
C HE CK OU T
T
F
Y
G
U
H
P R IN T
I
J
ON
MEN U
O
K
DEL
P
L
EN TER
SERVER
ESC
OF F
C H O IC E
ZO O M
DEL
C OP Y
W
A
S
X
C HE CK OU T
U P D AT E S E A R C H
R
D
T
F
Y
G
U
H
P R IN T
I
J
ON
MEN U
O
K
P
L
EN TER
ESC
OF F
C H O IC E
M IR R O R
In this case the MIRROR is out of order and can not copy the SERVER memory for
each issued card. In fact, when you issue a card on a device, after the verify you will
get the message:
GUEST FOR
101
DAYS 1
-001
Networking
ON
MENU
109/137
CLIENT MENU
CONFIGURATION OPTIONS
SYSTEM INFORMATION
CONFIGURATION OPTIONS
It is possible to configure which printer is used by the client:
SERVER #000
110/137
Lock hardware
111/137
CONNECTION POSSIBILITIES
EXTERNAL DOORS
PARKING
ELEVATORS
RS 232
VERIFIER
RX T X
ZOOM
Z
Z OOM
CHE CK
OUT
COPY
ON
MENU
C HECK
OUT
C OPY
W
A
E
S
R
D
T
F
Y
G
U
H
ON
MEN U
I
J
O
K
ESC
OFF
ZOOM
ENTER
DEL
C HECK
OUT
C OPY
W
A
E
S
R
D
T
F
Y
G
U
H
ON
MEN U
I
J
O
K
ESC
OFF
ENTER
L
/
7
4
1
DEL
ESC
OF F
DEL
ESC
Q
W
A
E
S
R
D
T
F
Y
G
U
H
I
J
DEL
O
K
P
L
ENTER
8
5
2
0
9
6
3
ENTER
ON
CLIENT
CLIENT
(or MIRROR)
SERVER
HHI
SPECIAL LOCKS
The special access control, called also special lock, allows, coupled with a card
reader, to control one access point by using a standard actuation device (electric
strike, electric or motorised lock, etc...). Different access like electrical strike doors,
elevators, car parks, etc. can be controlled on line with the encoder, allowing
access only to the active cards.
Special locks can be initialised as standard CS9560 or CS9580 locks, so as
standard, commonor utility doors.
Due to the different application and to the different hardware used, in the special lock
some parameters has been increased:
black list dimension with 80 positions
history of the last 800 operations on the door
If the special lock is connected on-line, this added features are available:
each time the card is swiped, more than the standard checks (temporal,
geographic, cancellation etc...) are performed, but a real time check on the
encoding system is performed, and the opening is allowed only if the card is still
active in the database (not cancelled and the relevant check-out not performed)
ENTER
112/137
all the operations of the HHI (history read-out, synchronization, etc...) are
performed with the HHI directly connected to the encoding system network,
without moving to the special access control.
The special lock is composed by one Control unit, that can be stand-alone or online depending on the software configuration, and up to 2 card readers, that can be
Standard duty (for internal or protected external use) or Heavy duty (for real external
use). The control unit has RELAY contacts for the output, and the possibility to
connect a back-up external battery, that can provide power to the control unit and the
actuation device (if electrically compatible) in case of main power supply loss.
SOFTWARE FEATURES
The special lock can work:
STAND-ALONE: the special lock will work in the same way of a standard CISA
lock (normal, utility, common) with the exception it will activate a relay. You can
initialise the lock with the HHI as you do for a normal CISA CS9500 lock (a special
cable for communication between HHI and the special lock is necessary).
ON-LINE: the special lock will work on the same network line of the encoders. All
the HHI operations are performed via network from the HHI connected to the
encoding system, selecting on the HHI menu the special lock you want to connect
to instead to move to the lock itself.
RELAY
GUEST IN
NETWORK
LBUS
EMERGENCY
BADGE
BATTERY
RX TX
DEL
ENTER
ESC
ON
i
ENTER
Lock hardware
113/137
114/137
Lock hardware
115/137
LOCK HARDWARE
MAINTENANCE
BATTERY STATUS
Checked with STAFF card:
3 reds & 3 green before opening = BATTERY LOW
*4
1) UNSCREW
2) PULL THE KNOB (OR LEVER HANDLE)
116/137
Lock hardware
117/137
118/137
4. PARTS IDENTIFICATION
Batteries
Mechanical emergency
BATTERIES:
4 AA LR6 ALKALINE BATTERIES
MECHANICAL CYLINDER:
3 TIMES RECODABLE WITH OVERRIDE KEY
Lock hardware
119/137
120/137
INSTALLATION
19
18
17
16
7
15
14
13
12
11
10
Emergency Management
121/137
EMERGENCY MANAGEMENT
ALLEN KEY
To unscrew the knob/lever handle in order to access the
batteries or the mechanical cylinder.
MULTIPURPOSE TOOL
To unscrew the ring in order to access the batteries or the
mechanical cylinder.
MECHANICAL KEYS
For opening the door in case of electronic failure.
MASTER CARD
It is a staff card for all the rooms with override privacy function active.
122/137
OPERATOR CARDS
At least 3 operator cards with hierarchy level 9 should be kept in the hotel safe, in
order to access the system in case of operators overwrite their own card.
CLC CARD
Has to be used in case of emergency cards are lost: any coded card (including guest
credit cards) can be memorized on the lock for use as a guest card.
BREAKDOWN SCENARIOS
1) SERVER BREAKDOWN
Mirror takes over to resume the operation
BREAKDOWN
ZOOM
COPY
W
A
CHECK- PRINT
OU T
E
S
D
C
F
V
G
B
H
N
ON
MENU
J
:
ESC
OFF
L
/
DEL
ENTER
CHOIC E
ZOOM
DEL
COPY
W
A
X
CHECK- PRINT
OU T
D
C
H
N
ON
MENU
J
M
ESC
OFF
ENTER
SERVER
CHOIC E
MIRROR
2) MIRROR BREAKDOWN
Server takes over to resume the operation
BREAKDOWN
ZOO M
C OPY
W
A
E
S
C HECK- PRINT
OUT
U PD ATE SEAR CH
D
C
F
V
G
B
U
H
J
M
ON
MEN U
ESC
OFF
DEL
ENTER
C HO ICE
ZOO M
DEL
C HECK- PRINT
OUT
W
A
E
S
D
C
F
V
G
B
U
H
I
J
ON
MEN U
O
K
ESC
OFF
P
L
ENTER
SERVER
C HO ICE
MIRROR
BREAKDOWN
ZO OM
COPY
W
A
E
S
R
D
UPDAT E SEARCH
T
F
Y
G
U
H
I
J
ON
MENU
O
K
P
L
DEL
ENTER
ESC
OF F
CHO ICE
ZO OM
DEL
COPY
W
A
SERVER
E
S
R
D
CHE CKOUT
UPDAT E SEARCH
T
F
Y
G
U
H
I
J
ON
MENU
O
K
P
L
ENTER
ESC
OF F
CHO ICE
MIRROR
E 101
Y
Y
Trouble Shooting
123/137
TROUBLE SHOOTING
LOCK
1) WHICH CARD YOU ARE USING? WHICH LED BLINKS? HOW MANY TIMES?
1 RED = reading error
Slide the card with different speed; Display the card on the encoder to see the
encoding; Clean the reading head.
3 RED = card not valid
Display the card on the encoder; Guest card invalidated from a new one because
copy has been made not with COPY command; Make a history read out to find out
the reason.
3 RED + 1 GREEN = card temporairly not valid
with Staff card: guest in privacy, card out of the working hours, blocked card; with
guest card: blocked card.
3 RED & 3 GREEN = battery low (with Staff card only)
replace the battery.
1 YELLOW = lock program lost
call CISA assistance or replace with a new lock.
2) OPENING ALWAYS ALLOWED
Without passing the card: lock in office function or in danger status.
Passing any card: lock is not initialised.
ENCODER
1) WHICH MESSAGE APPEAR ON THE DISPLAY?
a) READ OPERATOR CARD or PASSWORD
It is necessary to swipe an operator card. Where are they kept? Safe, Reception,
Director, ...
Only with an operator card you can log on to encoder.
b) OTHER MESSAGE
Press ESC several time to log out and start from LOGIN.
c) NO MESSAGES
c1) Are the 3 LED on in the encoder bottom lighted? Yes, it is in software setup,
disconnect the plug, plug in again. If there is still a problem: system needs to be
initialised again: call technical assistance.
c2) Power supply problem.
124/137
HHI
1) WHICH MESSAGE APPEAR ON THE DISPLAY?
a) CONNECT TO ENCODER PRESS ANY KEY
Press any key and slide an operator card on the selected encoder. Where are they
kept? Safe, Reception, Director, ...
Only with an operator card you can log on to encoder and enable use of HHI.
b) COMMUNICATION ERROR
Verify the connection with the encoder or the lock.
If you are using the HHI with a magnetic ALL-WEATHER (external) LOCK before
doing any operation you have to switch on the lock following these steps:
1. connect the HHI cable to the lock;
2. slide a card into the reading guide of the lock keeping the magnetic band all
external so that the lock will switch on without reading card data;
3. quickly start the desired operation (initialisation, synchronisation, etc).
c) OTHER MESSAGE
Press ESC several time to log out and start from LOGIN.
d) NO MESSAGES
Power supply or batteries problem.
Appendix A
125/137
APPENDIX A
ACCESS ON PAYMENT
Some special locks hardwired and on line with the encoder might give access to
service on payment (example a sauna, a garage, ...). In this case a credit can be
given to the card at issuing time (see CREDIT). Every time the card is used on a
payment access its credit is decremented by the quantity configured on the door.
The access is denied when there is no more credit for the card. Credits can be read
from the PMS by sending the read command.
LIMITATIONS
With this software version you will have the following limitation for the guest card:
access to only one room, checkout time at full hour (example 12.00 or 13.00 etc.), 8
utility, 8 copies maximum for each guest card.
126/137
APPENDIX B
Appendix B
127/137
Appendix C
129/137
APPENDIX C
BEDS FUNCTION
This is a special configuration that allows issuing up to 7 guest cards for the same
room with different time validities.
Every new guest card for a bed invalidates the previous one for the same bed; every
new guest card for the whole room invalidates all the guest cards for the single beds.
Every card issued for a single bed has its own account number.
EXAMPLE
" ,
" @
"
! :?:
MONDAY
Here it is what the receptionist has to do to use the beds function:
1. John checks in on Monday till Tuesday (at 12:00):
J " ,
! :?:
GUEST FOR
101A
DAYS 1
NAME JOHN
GUEST FOR
101B
DAYS 2
NAME MICHAEL
Both John and Michael can access simultaneously the room 101 during their card
time validity without invalidating their own cards each other.
130/137
TUESDAY
3. Paula wants to check in for 3 days in the room 101 but she would like to have the
whole room for herself:
&
! :?:
GUEST FOR
101
DAYS 3
NAME PAULA
When Paula uses her card in the lock 101 she invalidates John's card and Michael's
card;
NOTE:
It is very important to understand the difference between the copies of a card and the
cards associated to the beds of a room:
CARD COPIES: have always the same time validity (when one of them opens
then all the other will open too) and refer to the same account number;
Appendix D
131/137
APPENDIX D
MEANING
1 red
reading error
2 red
3 red
1 green
2 green
5 green
opening enabled
12 green (hi)
3 red + 1 green
3 green + 1red
initialisation OK
1 yellow
Legenda:
+ means FOLLOWED BY
& means TOGHETER
(hi) means HIGH FREQUENCY
132/137
ENTER
ESC
OFF
ZOOM
to go to the menu
OUT
to check-out a card
COPY
to make a copy
not used
to print data
to synchronise
ESC
ON
to insert numbers
to move downward inside the single record
Appendix D
133/137
ALLEN KEY
MULTIPURPOSE TOOL
MECHANICHAL KEY
EMERGENCY CARDS
MASTER CARD
CLC CARD
OPERATOR CARDS
134/137
Topic Index
135
TOPIC INDEX
A
ACCOUNT NUMBER; 32
ALL WEATHER LOCK; 57; 124
AUTOPROGRAMS; 69; 85
B
BASIC INPUT FIELD; 22
BASIC TYPE OF CARDS; 15
BATTERY STATUS; 115
BEDS FUNCTION; 129
BLACK LIST; 65; 67; 81; 99
C
CANCELLING CARD; 52
CARD INFORMATIONS; 30
CARDS BEFORE CHECK-IN; 26
CARDS FROM PROPRETY MANAGEMENT
SYSTEM; 27
CHANGE BATTERIES; 115
CHECK-OUT; 53
CHILD CHECK-IN; 28
CLC CARD; 40; 122
CLEAR MOTOR ACTIONS; 73
CLIENT & MIRROR; 105
COMMON LOCK; 41
CONFIGURATION; 71; 86
CONFIGURATION OPTIONS; 48
CONNECT HHI WITH THE LOCK; 61
CONNECTING HHI TO THE ENCODER; 59
CONNECTING INTEGRATED HHI TO THE
LOCK; 77
CONNECTING THE HHI TO A SPECIAL
LOCK; 112
G
GENERAL MASTER CARD; 35
GROUPS CHECK- IN; 27
GUEST CARD; 31
GUEST CARD COPY; 25
GUEST CARD LOSS; 25
GUEST CARD VALIDITY; 32
H
HAND HELD INTERROGATOR; 57
HHI (HAND HELD INTERROGATOR); 19
HHI LOGOUT; 74
HHI MENU; 64
HHI MODE; 76
HIERARCHY; 29
HISTORY; 65; 66; 79; 81; 98
HISTORY OF OPERATIONS; 54
I
IDLE STATE; 60
INFO HARDWARE; 86
INFORMATION; 62; 78
INITIALISATION CARD; 38
INITIALISE LOCK; 68; 84
INPUT WITH CARDS; 24
INSTALLATION; 120
INTEGRATED HAND HELD
INTERROGATOR; 75
INTEGRATED HHI LOGOUT; 90
INTEGRATED HHI MENU; 80
ISSUE A GUEST CARD; 17
E
EMERGENCY CARD; 37
ENCODER MENU; 47
ENCODER USER INTERFACE; 21
ENHANCED DISPLAY; 23
M
M102; 59
136/137
M180; 59; 75
MAGNETIC LOCK; 15
MAID CARD; 33
MAID CARD VALIDITY; 34
MAINTENANCE; 115
MAKE SELECTION; 30
MECHANICAL KEY; 119
MEMO MESSAGE; 72; 87
MEMORIZE A CARD; 40
MIRROR; 105
MIRROR MENU; 106
MONITORING; 72; 88
N
NETWORK; 59; 103; 105
NORMAL LOCK; 41
S
SEARCH CRITERIA; 50
SEARCH FOR CARDS; 50
SECURITY; 101
SHORT CUT KEYS; 62; 78
SPECIAL GROUPS; 40
SPECIAL LOCK; 69; 73; 85; 89; 111
STAND-ALONE SPECIAL LOCK; 112
STATIC ZONES; 43
SYSTEM MENU; 48
SYSTEM INFORMATION; 50
SYSTEM SETTINGS; 47
T
O
OFFICE FUNCTION; 42
ONE SHOT CARD; 40
ON-LINE SPECIAL LOCK; 112
OPEN LOCK; 67; 83
OPENING TIME; 68; 84
OPERATOR CARD; 36
U
USE OF THE KEYBOARD; 22
UTILITY LOCK; 42
P
PASSWORDS; 52
PMS; 103
POS; 32; 125
PRINT; 63; 79; 95
PRINTCARD; 96
PRINTDISPLAY; 95
PRIVACY; 28; 42
PROGRAM LOCK; 67; 83
PROGRAM SPECIAL LOCK; 69; 85
PROGRAM VERSION; 72; 87
V
VERIFY A CARD; 18
W
WEEK DAYS OF VALIDITY; 33
WORKING HOURS OVER MIDNIGHT; 35
WRITING A CARD; 18
Z
R
READER CONNECTED TO THE SPECIAL
PORT; 113
ZONES; 43
137/137
Via Oberdan, 42
48018 Faenza (RA) Italy
Tel.: ++39-0546-677111
Fax: ++39-0546-677577
E-mail: [email protected]