Service Manual Acer Aspire 4738 4738G 4738Z 4738ZG
Service Manual Acer Aspire 4738 4738G 4738Z 4738ZG
Service Manual Acer Aspire 4738 4738G 4738Z 4738ZG
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
II
Revision History
Please refer to the table below for the updates made on this service guides.
Date Chapter Updates
III
Copyright
Copyright 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
IV
Conventions
The following conventions are used in this manual:
NOTE: This symbol where placed in the Service Guide designates a component that should
be recycled according to local regulations.
SCREEN MESSAGES Denotes actual messages that appear
on screen.
NOTE Gives bits and pieces of additional
information related to the current
topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific
actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of
procedures.
V
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
VI
VII
Table of Contents
System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Touch Pad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
System Utilities 33
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Removing BIOS Passwords: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Cleaning BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Miscellaneous Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Machine Disassembly and Replacement 47
Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
External Modules Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the Lower Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Disassembly Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
VIII
Table of Contents
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Removing the Camera (CCD) Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Remove the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Removing the LVDS Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Removing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
LCD Module Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Replacing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Replacing the LVDS Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Replacing the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Replacing the Camera (CCD) Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Main Unit Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Replacing the Lower Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
External Module Assembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Replacing the SD dummy card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Troubleshooting 117
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Touch Pad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
IX
Table of Contents
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Jumper and Connector Locations 139
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Clear CMOS J umper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
FRU (Field Replaceable Unit) List 145
Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Chassis Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Model Definition and Configuration 160
Aspire 4738 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Aspire 4738G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Aspire 4738Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Aspire 4738ZG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Aspire 4742 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Aspire 4742G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Test Compatible Components 205
MicrosoftWindows7 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205
Online Support Information 209
Index 211
X
Table of Contents
Chapter 1 1
System Specifications
Features
Below is a brief summary of the computers many features:
NOTE: Items denoted with an (*) are only available for selected models.
Operating system
Genuine Windows7 Home Premium 64-bit
Genuine Windows7 Home Basic 64-bit
CPU and chipset
Mobile Intel(R) HM55 Express Chipset
4738, 4738G
IntelCore i5-430M/i5-450M/i5-460M/i5-520M/ i5-540M/ i5-560M/ i5-580M processor (3 MB L3
cache, 2.26/2.40/2.53/2.40/2.53/2.67/2.67 GHz with Turbo Boost up to 2.53/2.66/2.80/2.93/3.06/
3.20/3.33 GHz, DDR3 1066 MHz, 35 W), supporting Intel64 architecture, IntelSmart Cache
IntelCore i3-330M/i3-350M/i3-370M/i3-380M processor (3 MB L3 cache, 2.13/2.26/2.40/2.53
GHz, DDR3 1066 MHz, 35 W), supporting Intel64 architecture, IntelSmart Cache
4738Z, 4738ZG
IntelPentiumprocessor P6000/P6100/P6200 (3 MB L3 cache, 1.86/2/2.13 GHz, DDR3 1066
MHz, 35 W), supporting Intel64 architecture, IntelSmart Cache
Memory
Dual-channel DDR3 SDRAM support:
Up to 2 GB of DDR3 system memory, upgradable to 4 GB using two soDIMM modules
Display
14" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal LED-backlit TFT
LCD
Mercury free, environment friendly
16:9 aspect ratio
Chapter 1
2 Chapter 1
Graphics
Dual independent display support
16.7 million colors
MPEG-2/DVD decoding
HDMI(TM) (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content
Protection) support
4738, 4738Z
Intel(R) HD Graphics with 128 MB of dedicated system memory, supporting Microsoft(R)
DirectX(R) 10
External resolution / refresh rates:
VGA port up to 2560 x 1600: 60 Hz
HDMI(TM) port up to 1920 x 1080: 60 Hz
WMV9 (VC-1) and H.264 (AVC) decoding
4738G, 4738ZG
ATI Mobility Radeon(TM) HD 5470 with 512 MB of dedicated DDR3 VRAM, supporting Unified
Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0,
Microsoft(R) DirectX(R) 11, OpenGL(R) 3.1, OpenCL(TM) 1.1
External resolution / refresh rates:
VGA port up to 2048 x 1536: 85 Hz
HDMI(TM)(R) port up to 1920 x 1080: 60 Hz
VC-1 and H.264 (AVC) decoding
Microsoft(R) DirectX(R) Video Acceleration (DXVA) application interface (API)
Audio
Built-in speaker
High-definition audio support
Built-in microphone
MS-Sound compatible
Storage
Hard disk drive
160/250/320/500/640/750 GB or larger
2-in-1 card reader, supporting:
Secure Digital (SD) Card and MultiMediaCard (MMC)
Chapter 1 3
Optical media drive
8X DVD-Super Multi double-layer drive:
Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X
DVD-ROM DL, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM
Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X
DVD-RW, 8X DVD+RW, 5X DVD-RAM
Webcam
Acer Video Conference featuring:
Acer Crystal Eye 1.3 MP webcam, 1280 x 1024 resolution
Wireless and networking
WLAN:
Acer InviLink Nplify 802.11b/g/n Wi-Fi CERTIFIED
Acer InviLink 802.11b/g Wi-Fi CERTIFIED
Supporting Acer SignalUp wireless technology
WPAN:
Bluetooth3.0+HS
Bluetooth2.1+EDR
LAN: Gigabit Ethernet, Wake-on-LAN ready
Dimensions and weight
Dimensions
341 (W) x 264.5 (D) x 26.7/33.5 (H) mm (13.43 x 10.41 x 1.05/1.32 inches)
Weight
2.5 kg (5.51 lbs.) with 6-cell battery pack
Power adapter and battery
ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving
modes
Power adapter
3-pin 65 W AC adapter:
108 (W) x 46 (D) x 29.5 (H) mm (4.25 x 1.81 x 1.16 inches)
225 g (0.49 lbs.) with 180 cm DC cable
Battery
48 Wh 4400 mAh 6-cell Li-ion standard battery pack
Battery life: 3.0 hours
ENERGY STAR(R)
4 Chapter 1
Input and control
Keyboard
86-/87-/91-key Acer FineTip keyboard with international language support
Touchpad
Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip
Media keys
Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume
down
I/O interface
2-in-1 card reader (SD, MMC)
Three USB 2.0 ports
HDMI port with HDCP support
External display (VGA) port
Headphone/speaker/line-out jack
Microphone-in jack
Ethernet (RJ -45) port
DC-in jack for AC adapter
Optional Items
1/2/4 GB DDR3 soDIMM module
6-cell Li-ion battery pack
3-pin 90 W AC adapter
Warranty
One-year International Travelers Warranty (ITW)
Environment
Temperature:
Operating: 5 C to 35 C
Non-operating: -20 C to 65 C
Humidity (non-condensing):
Operating: 20% to 80%
Non-operating: 20% to 80%
Chapter 1 5
Software
Productivity
Acer Backup Manager
Acer ePower Management
Acer eRecovery Management
AdobeFlashPlayer 10
AdobeReader9.1
eSobi
MicrosoftOffice 2010 preloaded (purchase a product key to activate)
MicrosoftOffice Starter 2010
Norton Online Backup
Security
McAfeeInternet Security Suite Trial
MyWinLocker
Multimedia
CyberlinkPowerDVD
NTI Media Maker
Gaming
Oberon GameZone
WildTangent
Communication and ISP
Acer Crystal Eye
MicrosoftSilverlight
Skype
Windows Live Essentials Wave 3 (Mail, Photo Gallery, Live Messenger, Writer)
Web links and utilities
Acer Accessory Store
Acer Identity Card
Acer Registration
Acer Updater
eBayshortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)
Netflix shortcut (US only)
NOTE: The specifications listed above are for reference only. The exact configuration of the PC depends on
the model purchased.
6 Chapter 1
System Block Diagram
Azalia
LPC
EC
NPCE781
SPI FLASH
W25X40BVSSIG
ALC272X
AUDIO CODEC
HP
Int. MIC
X'TAL
32.768KHz
MIC JACK Touch Pad
Board Con.
K/B Con.
BRM 57780
GIGA LAN
PCIE-1
RJ45
X'TAL
25MHz
MINI CARD
WLAN
USB-13
PCIE-6
Channel B
64Mb * 16 *4 pc
CLK
SATA - ODD
USB-1 USB Port
PCI-E x16
USB-4
Bluetooth Con.
USB-12
SATA - HDD
X'TAL
14.318MHz
Display
GFX IMC
rPGA 989
FDI
PCI-E x1
PCH
Ibex Peak-M
SATA
USB
DMI FDI
SPI ROM
DMI(x4)
CLOCK
GENERATOR
Cardreader
SLG8LV595
DMI
IHDA
LPC
Dual Channel DDR III
DDRIII-SODIMM1
DDRIII-SODIMM2
800/1066 MHZ
SPI
Arrandale
AU6437-GBL
Cardreader control
Chapter 1 7
Your Acer Notebook tour
Top View
# Icon Item Description
1 Acer Crystal Eye
webcam
Web camera for video communication. (only for certain
models)
2 Display screen Also called Liquid-Crystal Display (LCD), displays computer
output (configuration may vary by model).
3 Power button Turns the computer on and off.
4 Keyboard For entering data into your computer
5 Touchpad Touch-sensitive pointing device which functions like a
computer mouse.
6 Click buttons
(left, and right)
The left and right buttons function like the left and right
mouse buttons.
7 Microphone Internal microphone for sound recording.
1
3
2
4
5
6
8
7
9
10
8 Chapter 1
Closed Front View
Rear view
8 Power indicator Indicates the computer's power status.
Battery indicator Indicates the computer's battery status.
1. Charging: The light shows amber when the battery is
charging.
2. Fully charged: The light shows blue when in AC mode.
HDD indicator Indicates when the hard disk drive is active.
Communication
indicator
Indicates the computers wireless connectivity device status.
9 Palmrest Comfortable support area for your hands when you use the
computer.
10 Speaker Delivers audio output.
No. Icon Item Description
1 Microphone jack Accepts inputs from external microphones.
Headphone/
speaker/line-out
jack
Connects to audio line-out devices (e.g.,
speakers, headphones).
2 2-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard
(MMC).
Note: Push to remove/install the card. Only one
card can operate at any given time.
No. Icon Item Description
1 Battery bay Houses the computer's battery pack.
# Icon Item Description
1 2
1
Chapter 1 9
Left View
No. Icon Item Description
1 Kensington lock slot Connects to a Kensington-compatible computer
security lock.
Note: Wrap the computer security lock cable
around an immovable object such as a table or
handle of a locked drawer. Insert the lock into the
notch and turn the key to secure the lock. Some
keyless models are also available.
2 DC-in jack Connects to an AC adapter.
3 Ventilation slots Enable the computer to stay cool,
even after prolonged use.
4 External display
(VGA) port
Connects to a display device (e.g., external
monitor, LCD projector).
5 Ethernet (RJ -45) port Connects to an Ethernet 10/100/1000-based
network.
6 HDMI port Supports high-definition digital video
connections.
7 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse,
USB camera).
2 1 3 4 5 6 7
10 Chapter 1
Right View
No. Icon Item Description
1
USB 2.0 ports Connect to USB 2.0 devices
(e.g., USB mouse, USB camera).
2 Optical drives Internal optical drive; accepts CDs or
DVDs.
3 Optical disk access
indicator
Lights up when the optical drive is
active.
4 Optical drive eject
button
Ejects the optical disk from the drive.
5 Emergency eject hole Ejects the optical drive tray when the
computer is turned off.
Note: Insert a paper clip to the
emergency eject hole to eject the
optical drive tray when the computer
is off.
2 1 3 4 5
Chapter 1 11
Base View
Indicators
The computer has several easy-to-read status indicators.
No. Icon Item Description
1 Battery bay Houses the computer's battery pack.
2 Battery lock Locks the battery in position.
3 Ventilation slots Enable the computer to stay cool, even after
prolonged use.
4 Battery release
latch
Releases the battery for removal.
Icon Function Description
Power Indicates the computer's power status.
Battery Indicates the computer's battery status.
NOTE: 1. Charging: The light shows amber when
the battery is charging. 2. Fully charged: The light
shows green when in AC mode.
HDD Indicates when the hard disk drive is active.
Communication indicator Indicates the computers wireless connectivity
device status.
1
2
3
4
12 Chapter 1
Touch Pad Basics
The following items show you how to use the TouchPad:
Move your finger across the TouchPad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the TouchPad is the same as clicking the left button.
NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPads responsiveness.
Function Left Button (2) Right Button (3) Main TouchPad (1)
Execute Quickly click twice. Tap twice (at the same speed
as double-clicking a mouse
button).
Select Click once. Tap once.
Drag Click and hold, then use
finger on the TouchPad to
drag the cursor.
Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the TouchPad on the second
tap and drag the cursor.
Access
context menu
Click once.
1
2 3
Chapter 1 13
Using the Keyboard
The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function
and special keys.
Lock Keys and embedded numeric keypad
The keyboard has two lock keys which you can toggle on and off.
Lock key Description
Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock
<Fn>+<F11>
When Num Lock is on, the embedded keypad is in numeric mode.
Scroll Lock
<Fn>+<F12>
When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.
14 Chapter 1
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key Description
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
< >: Open or close the Start menu
< >+ <D>: Display the desktop
< >+ <E>: Open Windows Explore
< > + <F>: Search for a file or folder
< > + <G>: Cycle through Sidebar gadgets
< > + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
< > + <M>: Minimizes all windows
< >+ <R>: Open the Run dialog box
< > + <T>: Cycle through programs on the taskbar
< >+ <U>: Open Ease of Access Center
< > + <X>: Open Windows Mobility Center
< > + <BREAK>: Display the System Properties dialog box
< >+ <SHIFT+M>: Restore minimized windows to the desktop
< >+ <TAB>: Cycle through programs on the taskbar
< >+ <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
<CTRL> + < >+ <F>: Search for computers (if you are on a network)
<CTRL> + < >+ <TAB>: Use the arrow keys to cycle through programs on the
taskbar
Note: Depending on your edition of Windows, some shortcuts may not function as
described.
Chapter 1 15
Hot Keys
The computer employs hotkeys or key combinations to access most of the computers controls like screen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey Icon Function Description
<Fn>+<F3> Communication key Enables / disables the computer's
communication devices. (Communication
devices may vary by configuration.)
<Fn>+<F4> Sleep Puts the computer in Sleep mode.
<Fn>+<F5> Display toggle Switches display output between the display
screen, external monitor (if connected) and
both.
<Fn>+<F6> Display Off Turns the display screen backlight off to save
power. Press any key to return.
<Fn>+<F7> Touchpad toggle Turns the internal Touchpad on and off.
<Fn>+<F8> Speaker toggle Turns the speakers on and off.
<Fn>+<> Brightness up Increases the screen brightness.
<Fn>+<> Brightness down Decreases the screen brightness.
<Fn>+<> Volume up Increases the sound volume.
<Fn>+<> Volume down Decreases the sound volume.
<Fn>+<Home> Play/Pause Play or pause a selected media file.
<Fn>+<Pg Up> Stop Stop playing the selected media file.
<Fn>+<Pg Dn> Previous Return to the previous media file.
<Fn>+<End> Next J ump to the next media file.
16 Chapter 1
Hardware Specifications and Configurations
Processor
Processor Specifications (4738, 4738G)
Processor Specifications (4738Z, 4738ZG)
CPU Fan True Value Table (TJ105)
Throttling 50%: On=100C; OFF=90C
OS shut down at 105C; H/W shut down at 105C; VGA Shutdown: 105C
Item Specification
CPU type Intel Calpella
CPU Package PGA989
Core Logic IntelIbex-Peak (HM55)
Core Voltage 0~1.5V
Item
CPU
Speed
Cores
Bus
Speed
Mfg
Tech
Cache
Size
Package
Core
Voltage
Acer
P/N
Ci3350M 2.26 GHz 2 350 MHz 32 nm 3 MB PGA988A 0.8-1.4V KC.35
001.D
MP
Ci3370M 2.4 GHz 2/ 4
threads
370 MHz 32 nm 3 MB rPGA988A 0.8-1.4V KC.37
K01.D
MP
Ci3380M 2.53 GHz 2/ 4
threads
380 MHz 32 nm 3 MB rPGA988A 0.8-1.4V KC.38
K01.D
MP
Ci5460M 2.53 GHz 2/ 4
threads
460 Mhz 32 nm 3 MB rPGA988A 0.8-1.4V KC.46
K01.D
MP
Ci5560M 2.66 GHz 2/ 4
threads
560 Mhz 32 nm 3 MB rPGA988A 0.8-1.4V KC.56
K01.D
MP
Ci5580M 2.66 Ghz 2/ 4
threads
580 Mhz 32 nm 3 MB rPGA988A 0.8-1.4V KC.58
K01.D
MP
Item
CPU
Speed
Cores
Bus
Speed
Mfg
Tech
Cache
Size
Package
Core
Voltage
Acer
P/N
P6100 2.0 GHz 2 32 nm 3 MB rPGA988A 0.8-1.4V KC.61
001.D
PP
P6200 2.13 GHz 2 32 nm 3 MB rPGA988A 0.8-1.4V KC.62
001.D
PP
Fan On (Celsius) Fan Off (Celsius) RPM
35 30 2800
45 40 3100
55 50 3400
65 60 3800
86 70 4200
95 90 5V
Chapter 1 17
CPU Fan True Value Table (TJ90)
Throttling 50%: On=87C; OFF=82C
OS shut down at 90C; H/W shut down at 90C; VGA Shutdown: 105C
System Memory
System Board Major Chips
Fan On (Celsius) Fan Off (Celsius) RPM
35 30 2800
45 40 3100
55 50 3400
65 60 3800
82 70 4200
87 84 5V
Item Specification
Memory controller Intel Arrandale
Memory size 0MB (no on-board memory)
DIMM socket number 2 sockets
Supports memory size per socket 4GB maximum per one DIMM
Supports maximum memory size 8192 MB
Supports DIMM type DDR 3 Synchronous DRAM
Supports DIMM speed Up to DDR3 1066/1333 MHz
Supports DIMM voltage 1.5V +/- 0.075V
Supports DIMM package 989-pin Micro-FCPGA
Memory module combinations You can install memory modules in any combinations as long as
they match the above specifications.
Item Specification
Core logic IntelIbex-Peak (HM55)
VGA Build in Intel Arrandale CPU
LAN BRM 57780
USB 2.0 Ibex Peak-M
Super I/O controller NPCE781
Bluetooth Ibex Peak-M
Wireless Ibex Peak-M
PCMCIA N/A
Audio codec ALC272X
Card reader AU6437-GBL
18 Chapter 1
BIOS
Memory Combinations
Wireless Module 802.11b/g/Draft-N
Item Specification
BIOS vendor InsydeH20
BIOS Version 3.5
BIOS ROM type W25Q32BVSSIG
Features Flash ROM 4MB
Support ISIPP
Support Acer UI
Support multi-boot
Suspend to RAM (S3)/Disk (S4)
Various hot-keys for system control
Support SMBIOS 2.3, PCI2.2.
Refer to Acer BIOS specification.
DMI utility for BIOS serial number configurable/asset tag
Support PXE
Support Y2K solution
Support WinFlash
Wake on LAN from S3
Wake on LAN form S4 in AC mode
System information
Slot 1 Slot 2 Total Memory
0MB 1024MB 1024MB
0MB 2048MB 2048MB
0MB 4096MB 4096MB
1024MB 0MB 1024MB
1024MB 512MB 1536MB
1024MB 1024MB 2048MB
1024MB 2048MB 3072MB
2048MB 0MB 2048MB
2048MB 512MB 2560MB
2048MB 1024MB 3072MB
2048MB 2048MB 4096MB
2048MB 4096MB 6144MB
4096MB 4096MB 8192MB
Item Specification
Manufacturer Foxconn Liteon
Model 43225 HB95 HB97 HB97
Supported Standards IEEE 802.11b/g/
n
IEEE 802.11b/g/
n
IEEE 802.11b/
11g
IEEE 802.11b/g/
n
Chapter 1 19
LAN Interface
Bluetooth Interface
3G Module (Not available with this model)
Item Specification
Part Name BCM57780
Package 48-pin QFN
Features Requires only a single input power supply: 3.3V. On-
board regulators provide all the other required voltages
Supports 25 MHz or 48 MHz external shared-clock
source
Loop back modes for diagnostics
TWSI and MDC/MDIO
Small footprint 48-pin QFN (6 x 6mm) package with
dramatically improved thermal and electrical
characteristics over LQFP packaging
Embedded voltage regulators
Co-layout with other Atheros 48-pin QFN 10/100/1000
LOM Ethernet solutions
Fully Programmable LED functionality with over 1000
optional combinations and opportunities for further
lowering of system power required to drive the LEDs
Interface PCIE-1
Item Specification
Chipset Foxconn Bluetooth BCM2046
Foxconn Bluetooth BCM2070
Foxconn Bluetooth AR3011
Radio Technology FHSS
Operating Frequency 2402 ~2480MHz ISM band
Channel Numbers 79 channels with 1MHz BW
Transmitter Output Power -6~4dBm output power for class2 operation
Receiver Sensitivity -75dBm @ 0.1% BER (Max)
Maximum Receiver Signal -10dBm
Operating Voltage 3.3V+/-0.3V
Interface USB 2.0
Protocol BCM2046: BT2.1+EDR
BCM2070: BT2.1+EDR; support BT3.0+HS by driver upgrade
AR3011: BT2.1+EDR; support BT3.0+HS by driver upgrade
Connector type BCM2046: 8 pin USB2.0 with J ST SM08B-SURS-TF
BCM2070: 6 pin J ST SM06B-XSRK-ETB (HF)
AR3011: SM08B-SURS-TF(LF)(SN) J ST
Item Specification
Manufacturer
Model
Card Type
Throughput
Supported Services
20 Chapter 1
Speaker
Hard Disk Drive Interface
Item Specification
Vendor Vansonic Enterprise Co., Ltd.
Module No. PB2814KN04-9LB
Power Rating Normal 1 W, Maximum 1.5 W
Output Sound Pressure Level 82 3 db
Response FO 700 -/+20% Hz
Distortion 5% MAX
Item Specification
Capacity (GB) 160 250
Vendor &
Model Name
Seagate ST9160314AS
HGST HTS545016B9A300
Toshiba MK1665GSX
WD WD1600BEVT-22A23T0
Seagate ST9250315AS
HGST HTS545025B9A300
Toshiba MK2565GSX
WD WD2500BEVT
Bytes per
sector
512
Data heads 2 1 2 3 2
Drive Format
Disks 1 1 1 2 1
Spindle speed
(RPM)
5400
Performance Specifications
Buffer size 8 MB
Interface SATA
Max. Media
Transfer Rate
(Mbytes/sec
max.)
300 300 300 300 300 384 300
Max. Data
Transfer Rate
(Mbytes/sec)
1175 875 108544 1175 875 1031 108544
DC Power Requirements
Voltage
tolerance
5V 5%
Chapter 1 21
Hard Disk Drive Interface (continued)
Hard Disk Drive Interface (continued)
Item Specification
Capacity (GB) 320 500
Vendor &
Model Name
Seagate ST9320310AS
HGST HTS545032B9A300
Toshiba MK3265GSX
WD WD3200BPVT-22ZEST0
Seagate ST9500325AS
HGST HTS545050B9A300
Toshiba MK5065GSX
WD WD5000BEVT-22A0RT0
Bytes per
sector
512
Data heads 3 2 2 4 2
Drive Format
Disks 2 2 1 1 2 2 1
Spindle speed
(RPM)
5400
Performance Specifications
Buffer size 8 MB
Interface SATA
Max. Media
Transfer Rate
(Mbytes/sec
max.)
300 300 384 300 300 300 384 300
Max. Data
Transfer Rate
(Mbytes/sec)
1175 112000 1273 108544 1175 112000 1031 108544
DC Power Requirements
Voltage
tolerance
5V 5%
Item Specification
Capacity (GB) 640 750
Vendor & Model Name Toshiba MK6465GSX
Western Digital
WD6400BEVT-22A0RT0
Western Digital
WD7500BPVT-22HXZT1
Bytes per sector 512
Data heads 4
Drive Format
Disks 2
Spindle speed (RPM) 5400
Performance Specifications
Buffer size 8 MB
Interface SATA
Max. Media Transfer Rate
(Mbytes/sec max.)
300
Max. Data Transfer Rate (buffer
to/from media)
(Mbytes/sec)
1273, 108544 108544
DC Power Requirements
Voltage tolerance 5V 5%
22 Chapter 1
USB Port
Audio Subsystem
Video Interface
VRAM (Not available with this model)
Item Specification
Chipset PCH
USB compliance level 2.0
EHCI 2
Number of USB port(s) 3
Location 2 on the right, 1 on the left
Serial port function
control
N/A
Item Specification
Audio Controller ALC272X-GR
Audio onboard or
optional
On board
Mono or Stereo Mono
Resolution Primary 16/20/24-bit
Secondary 16/20/24-bit
Compatibility Analog jacks (port-A, B, C, E and G) support stereo input and output
retasking
Support MONO output at port -H
Port-A/D/E/F built in headphone amplifiers
Supports external PCBEEP input and built -in digital BEEP generator
Meets Microsoft WLP (Windows Logo Program) audio requirements
Sampling rate All DACs support independent 44.1k/48k/96k/192kHz sample rate
Internal microphone Mic jack
Headphone/speaker/line-out jack
Internal speaker/
quantity
Yes/1 (1W speakers)
Item Specification
Chipset Build in Intel Arrandale CPU
Package rPGA 989
Interface LVDS / CRT
Compatibility 1366x768/60Hz(16:9) / 1280x720/60Hz(16:9) / 1024x768/60Hz(4:3) /
800x600/60Hz(4:3)
Sampling rate 60Hz
Item Specification
Chipset
Memory size
Interface
Chapter 1 23
HDMI Port
PCMCIA Port (Not available in this model)
Item Specification
Compliance level 1.3 compliant
Throughput Up to 2.5Gbps per lane (250MHz pixel clock)
Number of HDMI port(s) 1
Location Left side
Item Specification
PCMCIA controller
Supports card type
Number of slots
Access location
Supports ZV (Zoomed Video) port
Supports 32-bit CardBus
24 Chapter 1
Super-Multi Drive Module
Item Specification
Vendor & model
name
HLDS GT32N Panasonic UJ 8A0
Performance
specification
With CD Diskette With DVD
Diskette
With CD Diskette With DVD Diskette
Transfer rate
(Mbps)
Sustained:
3.55 (24x) max.
Sustained:
11.08 (8x) max.
Sustained:
3.55 (24x) max.
Sustained:
10.55 (8x) max.
Buffer Memory 1 MB 1 MB
Interface SATA SATA
Applicable disc
formats
DVD-ROM:
4.7GB (Single Layer) 8.5GB (Dual
Layer)
DVD-R: 3.95GB (Ver. 1.0: read only)
4.7GB (Ver. 2.0 for Authoring: read
only)
4.7GB (Ver. 2.1 for General: read &
write)
(DL)8.5GB (Ver. 3.0)
DVD-RW:4.7GB (Ver. 1.2/ Rev 1.0,
2.0, 3.0)
DVD-RAM:4.7GB/side (Ver. 2.2)
DVD+R: 4.7GB (Ver. 1.3)(DL) 8.5GB
(Ver. 1.1)
DVD+RW: 4.7GB (Vol.1 Ver.1.3)
CD-ROM Mode-1 data disc
CD-ROM Mode-2 data disc
CD-ROM XA, CD-I, Photo-CD Multi-
Session, Video CD
CD-Audio Disc
Mixed mode CD-ROM disc (data and
audio)
CD-Extra
CD-Text
CD-R (Conforming to Orange Book
Part 2: read & write)
CD-RW (Conforming to Orange Book
Part 3: read & write)
DVD:
DVD-VIDEO, DVD-ROM,
DVD-R(4.7GB), DVD-R DL
DVD-RW(Ver.1.1/1.2)
DVD+R, DVD+R DL, DVD+RW
DVD-RAM(4.7GB)
CD:
CD-DA,CD-ROM,CD-ROM XA
PhotoCD(muiltiSession)
Video CD,Cd-Extra(CD+),CD-text
Loading mechanism Drawer type manual load
Electrical release
Emergency Release (draw open hole)
Power Requirement
Input Voltage DC 5 V +/- 5% DC 5 V +/- 0.25V
Chapter 1 25
Super-Multi Drive Module (continued)
Item Specification
Vendor & model
name
PLDS DS8A4SH Sony AD7585H
Performance
Specification
With CD Diskette With DVD
Diskette
With CD Diskette With DVD Diskette
Transfer rate (MB/
sec)
Sustained:
- CD-ROM inside
1450 KB/s (min)
- CD-ROM outside
3500 KB/s (min)
Sustained:
- DVD-ROM
inside 3700 KB/s
(min)
- DVD-ROM
outside 10000
KB/s (min)
Sustained:
- CD-ROM inside
1571 KB/s (typical)
- CD-ROM outside
3650 KB/s (typical)
Sustained:
- DVD-ROM inside
4574 KB/s (typical)
- DVD-ROM outside
10993 KB/s
(typical)
Buffer Memory 2 MB 2 MB
Interface SATA SATA
Applicable disc
formats
DVD-ROM, DVD-Video, DVD-Audio,
DVD-RW
DVD+RW
DVD-R single/multi border(s)
DVD+R single/multi session(s)
DVD-R9 single/multi border(s)
DVD+R9 single/multi session(s)
DVD-RAM
CD-DA, CD-TEXT, CD ROM Mode-1,
CD-ROM/XA Mode-2 Form-1 and
Form-2,
CD-I Ready, Video-CD (MPEG-1),
Photo-CD, Enhance CD,
CD extra, UDF (fixed/variable Packet
mode)
DVD-ROM (DVD-5, DVD-9, DVD-10,
DVD-18), DVD-Video, DVD-Audio, SACD
(Hybrid),
UDF DVD, DVD-R, DVD-R DL, DVD-R
3.95 GB, DVD-R Authoring, DVD-R Multi-
Border,
DVD-R Download (DVD-R CSS, Qflix),
DVD-RW, DVD-RW DL, DVD+R, DVD
Data & Video
CD-DA, CD-ROM Mode-1, CD-ROM/XA
Mode-2 Form-1 and Mode-2 Form-2, CD-i,
CD-i
Bridge, Video-CD (MPEG-1), Karaoke CD,
Photo-CD, Enhanced CD, CD Plus, CD
Extra, itrax
CD, CD-Text, UDF CD, CD-R, and CD-
RW, CD-DA, CD-ROM Mode-1, CD-ROM/
XA Mode-2 Form-1 and Mode-2 Form-2,
CD-i, Video-CD, CD-Text
Loading mechanism Manual load/ Plunger system
Power Requirement
Input Voltage DC 5 V +/- 5%
26 Chapter 1
Super-Multi Drive Module (continued)
Keyboard Controller
Item Specification
Vendor & model name Toshiba TSL633F
Performance Specification With CD Diskette With DVD Diskette
Transfer rate (MB/sec) Sustained:
- CD-ROM/R Read (Mode1) Max
3,600 KB/sec
- CD-RW Read (Mode1) Max
3,600 KB/sec
Sustained:
- DVD-Single Read Max
10,800 KB/sec
- DVD-ROM Dual Read Max
10,800 KB/sec
- DVDR Dual Read Max 8,100
KB/sec
- DVD-RAM Read Max 6,750
KB/sec
Buffer Memory 2 MB
Interface SATA
Applicable disc formats
DVD-ROM (Book 1.02), DVD-Dual
DVD-Video (Book 1.1)
DVD-R (Book 1.0, 3.9G)
DVD-R (Book 2.0, 4.7G) - General & Authoring
DVD+R (Version 1.0)
DVD+RW
DVD-RW (Non CPRM & CPRM)
DVDR Dual
DVD-RAM
CD-DA (Red Book) - Standard Audio CD & CD-TEXT
CD-ROM (Yellow Book Mode1 & 2) - Standard Data
CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session
CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)
CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video
Video-CD (White Book) - MPEG1 Video
CD-R (Orange Book Part U)
CD-RW & HSRW (Orange Book PartV Volume1 & Volume2)
Super Audio CD (SACD) Hybrid type
US & US+CD-RW
Loading mechanism Drawer (Solenoid Open)
Tact SW (Open)
Emergency Release (draw open hole)
Power Requirement
Input Voltage DC 5 V +/- 5%
Item Specification
Controller WPC781
Total number of keypads 86 key for US/CA, 87 key for FR/SP/GM, 89 key for J P 19mm
Hotkeys Standby, wireless/BT enable/disable, brightness up/down, LCD/CRT.
See Hot Keys on page 15.
Chapter 1 27
I/O Ports
Main Battery
RTC Battery
LCD Inverter (Not available in this model)
Item Specification
I/O support
Multi-in-1 card reader (SD
XP.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the ZQ8 Compatibility Test Report
released by the Acer Mobile System Testing Department.
Microsoft Windows 7 Environment Test
Vendor Type Description P/N
Adapter
Chicony Power 65W Adapter Chicony Power 65W 19V 1.7x5.5x11
Yellow CPA09-A065N1, LV5, low profile LED
LF
AP.0650A.017
DELTA 65W Adapter DELTA 65W 19V 1.7x5.5x11 Yellow
ADP-65J H DB A, LV5 LED LF
AP.06501.026
HIPRO 65W Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow
HP-A0652R3B 1LF, LV5 LED LF
AP.0650A.012
Audio Codec
Realtek ALC272X Realtek Audio Codec ALC272X LZ.21000.045
Battery
SANYO 6CELL2.2 Battery SANYO AS10D Li-Ion 3S2P SANYO 6
cell 4400mAh Main COMMON ID:AS10D31
BT.00603.111
SIMPLO 6CELL2.2 Battery SIMPLO AS10D Li-Ion 3S2P
SAMSUNG 6 cell 4400mAh Main COMMON
ID:AS10D
BT.00607.127
Bluetooth
Foxconn BT 2.1 Foxconn Bluetooth BRM 2070 (T77H114.01) BH.21100.007
Foxconn BT 3.0 Foxconn Bluetooth ATH AR3011 (BT3.0) BH.21100.009
Foxconn BT 3.0 Foxconn Bluetooth BRM 2070 (T77H114.01)
BT 3.0
BH.21100.010
Foxconn BT 3.0 Foxconn Bluetooth BRM 2046 BT3.0
(T60H928.33) f/w:861
BH.21100.008
Camera
Chicony 1.3M Chicony 1.3M CH9665SN (CNF9157) AM.21400.067
Liteon 1.3M Liteon 1.3M LT6AASP( 09P2BF127) AM.21400.070
Card Reader
2-in-1 card reader 2-in-1 card reader CR.21500.030
CPU
INTEL Ci3350M CPU Intel Core i3 350M PGA 2.26G 35W
Arrandale, TJ 90, VT, 3M L3
KC.35001.DMP
INTEL Ci3350M CPU Intel Core i3 350M PGA 2.26G 35W K-0
TJ 90, VT
KC.35K01.DMP
Appendix B
206 Appendix B
INTEL Ci3370M CPU Intel Core i3 370M PGA 2.4G 35W K-0
TJ 90, VT
KC.37K01.DMP
INTEL Ci3380M CPU Intel Core i3 380M PGA 2.53G 35W K-0
TJ 90, VT
KC.38K01.DMP
INTEL Ci5460M CPU Intel Core i5 460M PGA 2.53G 35W K-0 KC.46K01.DMP
INTEL Ci5560M CPU Intel Core i5 560M PGA 2.66G 35W K-0
Turbo Boost 3.20/2.93
KC.56K01.DMP
INTEL Ci5580M CPU Intel Core i5 580M PGA 2.66G 35W K-0
Turbo Boost 3.33/3.06
KC.58K01.DMP
INTEL PMDP6100 CPU Intel Pentium Dual-Core P6100 PGA
2.0G 35W K0 Max DDR3-1066
KC.61001.DPP
INTEL PMDP6200 CPU Intel Pentium Dual-Core P6200 PGA
2.13G 35W K0 Max DDR3-1066
KC.62001.DPP
HDD
HGST N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB
HTS545032B9A300 Panther B SATA LF F/
W:C60F Disk imbalance criteria =0.014g-cm
KH.32007.008
SEAGATE N160GB5.4KS HDD SEAGATE 2.5" 5400rpm 160GB
ST9160314AS,9HH13C-189, Seagate(new
pcb) SATA 8MB LF F/W:0001SDM1
KH.16001.045
SEAGATE N250GB5.4KS HDD SEAGATE 2.5" 5400rpm 250GB
ST9250315AS, 9HH132-189, Wyatt with new
pcb SATA 8MB LF F/W:0001SDM1
KH.25001.019
SEAGATE N320GB5.4KS HDD SEAGATE 2.5" 5400rpm 320GB
ST9320310AS,9RN132-188, Cameron 320G/P
SATA 8MB LF F/W:0001SDM1
KH.32001.019
SEAGATE N500GB5.4KS HDD SEAGATE 2.5" 5400rpm 500GB
ST9500325AS,9HH134-189, Wyatt with new
pcb SATA 8MB LF F/W:0001SDM1
KH.50001.017
TOSHIBA N320GB5.4KS HDD TOSHIBA 2.5" 5400rpm 320GB
Capricorn BS ,MK3265GSX SATA 8MB LF F/
W:GJ 002J
KH.32004.004
TOSHIBA N640GB5.4KS HDD TOSHIBA 2.5" 5400rpm 640GB
MK6465GSX,Capricorn BS,320G/P SATA 8MB
LF F/W:GJ 002J
KH.64004.001
WD N160GB5.4KS HDD WD 2.5" 5400rpm 160GB WD1600BEVT-
22A23T0 , WD, ML320S SATA 8MB LF F/
W:01.01A01
KH.16008.027
WD N250GB5.4KS HDD WD 2.5" 5400rpm 250GB WD2500BEVT-
22A23T0, WD, ML320S SATA 8MB LF F/
W:01.01A01.
KH.25008.025
WD N320GB5.4KS_4K HDD WD 2.5" 5400rpm 320GB WD3200BPVT-
22ZEST0, ML320S, 4K drive SATA 8MB LF F/
W: 01.01A01
KH.32008.022
WD N500GB5.4KS HDD WD 2.5" 5400rpm 500GB WD5000BEVT-
22A0RT0, ML320M,WD SATA 8MB LF F/
W:01.01A01
KH.50008.017
WD N640GB5.4KS HDD WD 2.5" 5400rpm 640GB WD6400BPVT-
22HXZT1, ML375M SATA 8MB LF F/W:
01.01A01
KH.64008.005
Vendor Type Description P/N
Appendix B 207
WD N750GB5.4KS HDD WD 2.5" 5400rpm 750GB WD7500BPVT-
22HXZT1, ML375M, 4K drive SATA 8MB LF F/
W:01.01A01
KH.75008.009
Keyboard
ACER AC4T_A10B Keyboard ACER AC4T_A10B AC4T Internal
14 Standard Black Y2010 Acer Legend Texture
KB.I140A.202
LAN
Broadcom BCM57780 Broadcom BCM57780 NI.22400.047
LCD
AUO NLED14WXGAG LED LCD AUO 14" WXGA Glare B140XW01
V8 0A LF 220nit 8ms 500:1 (power saving)
LK.14005.010
CMI NLED14WXGAG LED LCD CMI 14" WXGA Glare BT140GW01
V6 LF 220nit 8ms 600:1
LK.1400D.008
LPL NLED14WXGAG LED LCD LPL 14" WXGA Glare LP140WH1-
TLA2 LF 220nit 8ms 500:1
LK.14008.004
MEM
NONE SO1GBIII10 Memory NONE REG-ECC DDRIII 1066 1GB
phantom p/n LF
KN.1GB00.003
NONE SO2GBIII10 Memory NONE SO-DIMM DDRIII 1066 2GB
dummy 1066 LF
KN.2GB00.001
NONE SO4GBIII10 Memory NONE SO-DIMM DDRIII 1066 4GB
dummy P/N LF
KN.4GB00.001
SAMSUNG SO4GBIII10 Memory SAMSUNG SO-DIMM DDRIII 1066
4GB M471B5273BH1-CF8 LF 256*8 0.055um
KN.4GB0B.007
NB Chipset
INTEL HM55 NB Chipset Intel CS BD82HM55 KI.G5501.002
ODD
PLDS NSM8XS ODD PLDS Super-Multi DRIVE 12.7mm Tray
DL 8X DS-8A5SH LF+HF W/O bezel SATA
With TI +Rohm Solution (HF +Windows 7)
KU.0080F.014
TOSHIBA NSM8XS ODD TOSHIBA Super-Multi DRIVE 12.7mm
Tray DL 8X TS-L633F LF W/O bezel SATA (HF
+Windows 7)
KU.00801.040
Software
McAfee Antivirus application McAfee SR.23900.001
VGA Chip
AMD PARK_XT VGA Chip AMD PARK_XT 100-CK3627 40nm
29mm*29mm M2 package
KI.23200.162
None UMA UMA (Intel) KI.23200.038
VRAM
512M-DDR3
(64*16*4)
512M-DDR3 64*16*4 KI.23300.019
WiFi Antenna
WNC PIFA PIFA LZ.23500.006
Wireless LAN
Foxconn 3rd WiFi 2x2 BGN Foxconn Wireless LAN Broadcomm 43225 2x2
BGN (HM) T77H103.00
NI.23600.066
Vendor Type Description P/N
208 Appendix B
Appendix C 209
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
Service guides for all models
Bios updates
Software utilities
Spare parts lists
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Appendix C
210 Appendix C
211
B
Battery Pack 51, 116
BIOS
ROM type 19
vendor 19
Version 19
BIOS Utility 3341
Advanced 36
Boot 39
Exit 40
Navigating 33
Power 39
Save and Exit 40
Security 36
System Security 40
Board Layout
Top View 139
brightness
hotkeys 15
C
Camera Module 81, 91
Common Problems 118
computer
on indicator 11
D
DIMM Module 61, 110
Display 6
display
hotkeys 15
E
EasyTouch Failure 130
External Module Disassembly
Flowchart 50, 112
F
Features 1
FLASH Utility 41
Flash Utility 41
FRU (Field Replaceable Unit) List 145
H
Hard Disk Drive Module 67, 104
HDTV Switch Failure 131
Hibernation mode
hotkey 15
Hot Keys 13
I
Intermittent Problems 132
Internal Microphone Failure 125
Internal Speaker Failure 123
J
J umper and Connector Locations 139
K
Keyboard Failure 122
L
LCD Bezel 79, 92
LCD Failure 121
LCD Module Disassembly
Flowchart 86
LCD Panel 82, 89
lower cover 111
M
Main Unit Disassembly
Flowchart 57, 95
Mainboard 73, 97
media access
on indicator 8, 11
Memory Check 118
N
No Display Issue 119
O
ODD Failure 127
Online Support Information 209
Index
212
optical drive module 55, 112
P
Panel 7
Bottom 11
left 7
Power On Failure 118
R
RTC Battery 65, 106
S
SD Card 52, 116
System
Block Diagram 6
T
Test Compatible Components 205
Thermal Module 71, 100
Thermal Unit Failure 130
TouchPad Failure 122
Troubleshooting
Built-in KB Failure 122
EasyTouch Buttons 130
HDTV Switch 131
Internal Microphone 125
Internal Speakers 123
LCD Failure 121
No Display 119
ODD 127
Other Failures 131
Power On 118
Thermal Unit 130
TouchPad 122
WLAN 130
U
Undetermined Problems 132
utility
BIOS 3341
W
Wireless Function Failure 130
WLAN Board 116