42HL67 Rev.1 This model is classified as a green product (*1), as indicated by the underlined serial number. This Service Manual describes replacement parts for the green product. When repairing this green product, use the part(s) described in this manual and lead-free solder (*2). For (*1) and (*2), refer to GREEN PRODUCT PROCUREMENT and LEAD-FREE SOLDER. TOSHIBA CORPORATION 2009 For Technical Bulletins, Technical Tips, or other information regarding the service of this model, visit the Toshiba America Consumer Products National Service Division website at: www7.toshiba.com Downloaded from www.Manualslib.com manuals search engine IMPORTANT NOTICE WARNING: Do not modify or alter the information or data provided herein without prior written consent by Toshiba. Toshiba shall not be liable to anybody for any damages, losses, expenses or costs, if any, incurred in connection with or as a result of such modification or alteration. THE INFORMATION OR DATA HEREIN SHALL BE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Toshiba shall not be liable for any damages, losses, expenses or costs, if any, incurred in connection with or as a result of use of any information or data provided herein. GREEN PRODUCT PROCUREMENT The EC is actively promoting the WEEE & RoHS Directives that define standards for recycling and reuse of Waste Electrical and Electronic Equipment and for the Restriction of the use of certain Hazardous Substances. From July 1, 2006, the RoHS Directive will prohibit any marketing of new products containing the restricted substances. Increasing attention is given to issues related to the global environmental. Toshiba Corporation recognizes environmental protection as a key management tasks, and is doing its utmost to enhance and improve the quality and scope of its environmental activities. In line with this, Toshiba proactively promotes Green Procurement, and seeks to purchase and use products, parts and materials that have low environmental impacts. Green procurement of parts is not only confined to manufacture. The same green parts used in manufacture must also be used as replacement parts. LEAD-FREE SOLDER WARNING: This product is manufactured using lead-free solder as a part of a movement within the consumer products industry at large to be environmentally responsible. Lead-free solder must be used in the servicing and repair of this product. The melting temperature of lead-free solder is higher than that of leaded solder by 86F to 104F (30C to 40C). Use of a soldering iron designed for lead-based solders to repair product made with lead-free solder may result in damage to the component and or PCB being soldered. Great care should be made to ensure high-quality soldering when servicing this product especially when soldering large components, through-hole pins, and on PCBs as the level of heat required to melt lead-free solder is high. SAFETY INSTRUCTION WARNING: Before servicing this chassis, read the "Safety Precaution" and "Product Safety Notice" instructions below. Safety Precaution WARNING: Servicing should not be attempted by anyone unfamiliar with the necessary precautions on this receiver. The following are the necessary precautions to be observed before servicing this chassis. 1. An isolation transformer should be connected in the power line between the receiver and the AC line before any service is performed on the receiver. 2. Always disconnect the power plug before any disassembling of the product. It may result in electrical shock. 3. When replacing a chassis in the cabinet, always be certain that all the protective devices are put back in place, such as nonmetallic control knobs, insulating covers, shields, isolation resistor-capacitor network, etc. 4. Always keep tools, product components, etc. away from children as these items may cause injury. 5. Depending on the model, use an isolation transformer or wear suitable gloves when servicing with the power on. Disconnect the power plug to avoid electrical shock when replacing parts. In some cases, alternating current is also impressed in the chassis, so electrical shock is possible if the chassis is contacted with the power on. 6. Always use the replacement parts specified for the particular model when making repairs. The parts used in products require special safety characteristics such as inflammability; voltage resistance, etc. therefore, use only replacement parts 11 Downloaded from www.Manualslib.com manuals search engine that have these same characteristics. Use only the specified parts when the mark is indicated in the circuit diagram or parts list. 7. Part mounting and wire routing should be the same as that used originally. For safety purposes, insulating materials such as isolation tubes or tape are sometimes used and printed circuit boards are sometimes mounted floating. Also make sure that wiring is routed and clamped to avoid parts that generate heat or use high voltage. Always follow the manufactures wiring routes / dressings. 8. Always ensure that all internal wirings are in accordance before re-assembling the external casing after a repair is completed. Do not allow internal wiring to be pinched by cabinets, panels, etc. Any error in reassembly or wiring can result in electrical leakage, flame, etc., and may be hazardous. 9. NEVER remodel the product in any way. Remodeling can result in improper operation, malfunction, electrical leakage, or flame, which may be hazardous. 10. Always perform an AC leakage current check on the exposed metallic parts of the cabinet such as antennas, terminals, screw heads, metal overlays, control shafts, etc. to be sure that the set is safe to operate without any danger of electrical shock before returning the set to the customer. 11. To check leakage current: (After completing the work, measure the leakage current to prevent an electrical shock.) Plug the AC line cord directly into a 120V AC outlet. Do not use an isolation transformer for this check. Use an AC voltmeter having 5000 ohms per volt or more sensitivity in the following manner. Connect a 1500 ohm 10 watt resistor, paralleled by a 0.15 F, AC type capacitor, between a known good earth ground (water pipe, conduit, etc.) and the exposed metallic parts, one at a time. Measure the AC voltage across the combination of 1500 ohm resistor and 0.15 F capacitor. Reverse the AC plug at the AC outlet and repeat AC voltage measurements for each exposed metallic part. Voltage measured must not exceed 0.3 volts rms. This corresponds to 0.2 milliamps AC. Any value exceeding this limit constitutes a potential shock hazard and must be corrected immediately. Product Safety Notice Many electrical and mechanical parts in this chassis have special safety-related characteristics. These characteristics are often overlooked in a visual inspection. The protection afforded by them cannot necessarily be obtained by using replacement components rated for higher voltage, wattage, etc. Replacement parts which have these special safety characteristics are identified in this manual and its supplements. Electrical components having such features are identified by the international hazard symbols on the schematic diagram and the parts list. Before replacing any of these components, read the parts list in this manual carefully. The use of substitute replacement parts which do not have the same safety as specified in the parts list may create electrical shock, fire, or other hazards. SAFETY INSTRUCTION WARNING: The metal edges of the LCD module are sharp, handle it with care. The LCD module can easily be damaged during disassembly or reassembly; therefore, always observe the following precautions when handling the module. 1. In the event that the screen is damaged or the liquid crystal (fluid) leaks, do not breathe in, drink, or touch this fluid. Such actions could cause toxicity or skin irritation. If this fluid should enter the mouth, rinse the mouth thoroughly with water. If the 22 Downloaded from www.Manualslib.com manuals search engine fluid should contact the skin or clothing, wipe off with alcohol, etc., and rinse thoroughly with water. If the fluid should enter the eyes, immediately rinse the eyes thoroughly with running water. 2. When attaching the LCD module to the LCD cover, position it appropriately and fasten at the position where the display can be viewed most conveniently. 3. Carefully align the holes at all four corners of the LCD module with the corresponding holes in the LCD cover and fasten with screws. Do not strongly push on the module because any impact can adversely affect the performance. Also use caution when handling the polarized screen because it can easily be damaged. 4. If the panel surface becomes soiled, wipe with cotton or a soft cloth. If this does not remove the soiling, breathe on the surface and then wipe again. If the panel surface is extremely soiled, wipe the panel surface with CRT cleaner sprayed onto the cloth. Do not spray the cleaner on the panel. Pay attention not to scratch the panel surface. 5. Leaving water or other fluids on the panel for an extended period of time can result in discoloration or stripes. Immediately remove any type of fluid from the screen. 6. Glass is used in the panel construction. Damage can occur if dropped or struck with hard objects. 33 Downloaded from www.Manualslib.com manuals search engine 7. CMOS-LSI circuitry is used in the LCD module, so avoid damage due to static electricity. When handling the module, use a wrist ground or anchor ground. 8. Do not expose the LCD module to direct sunlight or strong ultraviolet rays for extended periods. 9. Do not store the LCD module below the temperature conditions described in the specifications. Doing so could result in freezing of the liquid crystal, loss of resilience, or other damage. 10. Do not disassemble the LCD module. Such actions could result in improper operation. 11. When transporting the LCD module, do not use packing containing epoxy resin (amine) or silicon resin (alcohol or oxim). The gas generated by these materials can cause loss of polarity. 44 Downloaded from www.Manualslib.com manuals search engine Entering Service Mode 1. Set VOLUME to minimum and press MUTE button twice on the remote control.
2. Press MUTE button again and hold button down.
Service Mode display 3. While holding the MUTE button, press MENU button on TV set. Selecting the Adjusting Item Every pressing of CH or button in the service mode changes the adjustment items. Adjusting the Data Pressing of VOLUME or button will change the value of data in the range from 00H to FFH. The variable range depends on the adjusting item. Exiting Service Mode Press the POWER button once to turn off the TV. 55 Downloaded from www.Manualslib.com manuals search engine LV67 YELLOW GREEN MODE LED LED POWER OFF POWER OFF (Standby POWER ON Disk in the disk slot Fan Stop Detection Blinking IIC BUS Error Slow Blinking Power Protection Detection Fast Blinking Booting 3 Blinks Upgrade in progress Upgrade successful Upgrade failed LED Indication The yellow, blue and red/green LED lights on the TV (at the bottom center of the TV) indicate the TV's status, as described below: Note: If the TV loses A/C power (e.g., a power outage occurs or the power cord is unplugged), when power is restored, the yellow LED will blink while the TV is booting until the remote control is usable. This is normal and is not a sign of malfunction. 66 Downloaded from www.Manualslib.com manuals search engine A Sound Is Sound Missing or Distorted? Missing Distorted Is Missing Sound Analog or Digital? Is Distorted Sound Analog or Digital? Analog Digital Digital Replace Analog Signal Processing Section. Replace Digital Signal Processing Section, then suspect Analog. Questions or Statements in flow chart pertain to only the defined areas. It is assumed that all other inputs and functions operate correctly. Reconfirm proper operation of all analog audio sources. Cable Card is a function of Digital Signal Processing Area Analog Processing includes: Composite Video/Audio S-Video/Audio NTSC Tuner Video/Audio Digital Audio after Digital Processing Color stream Video/Audio DVI/Computer Audio In Digital Processing includes: RGB Computer Video HDMI ATSC (8Vsb) HD Tuner Signals Ethernet 77 Downloaded from www.Manualslib.com manuals search engine B Picture Is the Picture Missing or Distorted? Missing Distorted Is the Missing Picture Analog or Digital? Is Distorted Picture Analog or Digital? Analog Digital Digital Replace Analog Signal Processing Section, then suspect Digital. Replace Digital Signal Processing Section. Replace Digital Signal Processing Section. Cable Card is a function of Digital Signal Processing Area Analog Processing includes: Composite Video/Audio S-Video/Audio NTSC Tuner Video/Audio Digital Audio after Digital Processing Color stream Video/Audio DVI/Computer Audio In Digital Processing includes: RGB Computer Video HDMI ATSC (8Vsb) HD Tuner Signals Ethernet Questions or Statements in flow chart pertain to only the defined areas. It is assumed that all other inputs and functions operate correctly. 88 Downloaded from www.Manualslib.com manuals search engine Dead C Are any LEDs Blinking on the front of the unit? No Yes Suspect Power Supply, Low B Supply Then Suspect system Control (SYSCON). Use Blink Codes to help determine problem area. Cable Card is a function of Digital Signal Processing Area Analog Processing includes: Composite Video/Audio S-Video/Audio NTSC Tuner Video/Audio Digital Audio after Digital Processing Color stream Video/Audio DVI/Computer Audio In Digital Processing includes: RGB Computer Video HDMI ATSC (8Vsb) HD Tuner Signals Ethernet Questions or Statements in flow chart pertain to only the defined areas. It is assumed that all other inputs and functions operate correctly. 99 Downloaded from www.Manualslib.com manuals search engine Are any problem LED indications exhibited after the power button is pressed? No Yes Does 3VDC appear at pin 3 of P806A when on-off is pressed? No Yes Is 5VDC present at pin 1 of P806A when the unit is plugged in? No Is 18 VDC present at pin 7 of P806A when the unit is plugged in? No Yes Suspect the Low B supply circuit. Is 5VDC present at pin 13 of P811A with the unit plugged in? No Yes Suspect the Low B supply, then the main power supply circuit. Suspect the system control (SYSCON) circuit. Yes Use the LED blink chart to help locate the problem. Suspect the main power supply circuit. Dead set No sound or picture 10 10 Downloaded from www.Manualslib.com manuals search engine Is the problem associated with an analog or digital input? Analog Digital Is the on screen display normal? NO YES Using the power distribution diagram, are the voltages normal at CN90B and CN91B? NO Suspect the Low B module. YES Suspect the Seine (Digital) module. Using the power distribution diagram, are the voltages normal at P811A and P811B? Suspect the AV tuning module. This can be confirmed by using the wiring interconnect diagram and checking the Y, Pb, Pr signals at plug CN72A. YES Suspect the Low B module. NO No or distorted video Does the back light function normally when the unit is turned on? YES NO Is the screen discolored or does it have streaks or dark areas with no signal input? NO Replace the LCD display panel. YES Examples 11 11 Downloaded from www.Manualslib.com manuals search engine Does the back light function and then turn off? YES NO Replace the LCD display. Is 24 VDC present at pins 1 and 5 of P804 when the unit is turned on? YES NO Replace the Main Power supply. Is 6VDC present at pin 8 of CN91A when the unit is turned on? NO YES Replace the Low B power supply. Is 3.3 VDC present at pin 7 of P812A shortly after the unit is turned on? YES Replace the SYSCON section. NO 12 12 Downloaded from www.Manualslib.com manuals search engine Is problem associated with analog or digital inputs? NO YES Analog Digital Suspect the Tuner module. Using the power distribution diagram, are the voltages normal at P812A and P812B? Suspect the Low B module. Using the power distribution diagram, are the voltages normal at CN90A and CN91B? NO YES Suspect the digital module. This can be confirmed by using the wiring interconnect diagram and an oscilloscope and checking the right and left audio signals at CN71. No or distorted Audio 13 13 Downloaded from www.Manualslib.com manuals search engine Does the back light function and then turn off? YES NO Is the back light supply source present shortly after the power switch is pressed? (24V-Pins 1-5 CN804) YES NO Suspect the back light supply source. Is the back light switching signal (3VDC Pin 1- CN61) present shortly after the power switch is pressed? YES Suspect System Control or Low-B supply problems. NO If it is available , try the CCFL inverter. If this does not help, replace the LCD display. *** *** Warranty Concession required for LCD panel replacement. Digital photo may be requested. Contact Technical Support. Does the screen light unevenly? (Normal screen with a shaded area) NO This normally indicates a defective CCFL (Lamp). The display should be replaced. *** Using a scope or frequency counter, is the CCFL inverter operating? Suspect the CCFL inverter. NO YES Operation of the inverter can be determined by placing a scope probe or frequency counter test lead NEAR the inverter. If the inverter is operating, the operating frequency (40 to 70 Khz) or waveform pictured below will be displayed. Do not connect the test leads directly to the inverter! YES 14 14 Downloaded from www.Manualslib.com manuals search engine LOW-B U02A AV-TERM U03A SIGNAL U04A POWER U01A LED U03C KEY U03D Front-AV U03B 15 15 Downloaded from www.Manualslib.com manuals search engine 16 16 Downloaded from www.Manualslib.com manuals search engine 17 17 Downloaded from www.Manualslib.com manuals search engine 18 18 Downloaded from www.Manualslib.com manuals search engine 19 19 Downloaded from www.Manualslib.com manuals search engine 20 20 Downloaded from www.Manualslib.com manuals search engine Stand Exploded View A425 A426 A427 A428 A429