Programming Manual

A50-031167-001
ISSUE 1.0
January 2011
SECTION 1 BEFORE YOU START PROGRAMMING
Before customizing your system be sure to read this chapter first.
This chapter provides you with detailed information about the system programs. By changing a pro-
gram, you change the way the feature associated with that program works. In this chapter, you find out
about each program, the features that the program affects and how to enter the program data into sys-
tem memory.
This Manual is created for System : SL1000
SECTION 2 HOW TO USE THIS MANUAL
This section lists each program in numerical order. For example, Program 10-01 is at the beginning of
the section and Program 92-01 is at the end. The information on each program is subdivided into the
following headings :
Description describes what the program options control. The Default Settings for each program are
also included. When you first install the system, it uses the Default Setting for all programs. Along with
the Description are the Conditions which describe any limits or special considerations that may apply
to the program.
The reverse type (white on black) just beneath the Description heading is the program access level.
You can only use the program if your access level meets or exceeds the level the program requires.
Refer to How to Enter Programming Mode on the next page for a list of the system access levels and
passwords.
Feature Cross Reference provides you with a table of all the features affected by the program. You
will want to keep the referenced features in mind when you change a program. Customizing a feature
may have an effect on another feature that you did not intend.
Telephone Programming Instructions shows how to enter the program data into system memory.
For example :
1 Enter the programming mode.
Introduction
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Programming Manual 1-1
2 15-07-01
tells you to enter the programming mode, dial 150701 from the telephone dial pad. After you do, you
will see the message 15-07-01 TEL on the first line of the telephone display. This indicates the pro-
gram number (15-07), item number (01), and that the options are being set for the extension. The sec-
ond row of the display KY01 =
*
01 indicates that Key 01 is being programmed with the entry of
*
01.
The third row allows you to move the cursor to the left or right, depending on which arrow is pressed.
To learn how to enter the programming mode, refer to How to Enter Programming Mode on this page.
SECTION 3 HOW TO ENTER PROGRAMMING MODE
To enter programming mode :
1 Go to any working display telephone.
In a newly installed system, use extension (port 1).
2 Do not lift the handset.
3 Press Speaker.
4 #
*
#
*
.
5 Dial the system password + Hold. Refer to the following table for the default system passwords. To
change the passwords, use 90-02 : Programming Password Setup on page 2-483.
Password User Name Level Programs at this Level
******
nec-i 1 (MF)
Manufacture Level (MF) :
80-02, 81-04, 81-05, 82-02, 82-05,
12345678 tech 2 (IN)
Installation (IN) :
All programs in this section not listed for MF, SA, & SB
0000 admin1 3 (SA)
System Administrator - Level 1 (SA) :
10-01, 10-02, 10-12, 10-13, 10-14, 10-15, 10-16, 10-17, 10-18, 10-23, 10-
24, 10-25, 10-28, 10-29, 10-45, 12-02, 12-03, 12-04, 12-08, 15-01, 15-07,
15-09, 15-10, 15-11, 20-16, 20-34, 21-07, 21-14, 22-04, 22-11, 22-17, 25-
08, 30-03, 30-04, 32-02, 45-02, 84-22, 90-03, 90-04, 90-06, 90-07, 90-19,
90-57, 90-58, 90-59, 90-65
9999 admin2 4 (SB)
System Administrator - Level 2 (SB) :
13-04, 13-05, 13-11, 21-20
ISSUE 1.0 SL1000
Introduction 1-2
SECTION 4 HOW TO EXIT PROGRAMMING MODE
To-exit the programming mode :
When you are done programming, you must be out of a program option to exit (pressing the MUTE key
will exit the program option).
1 Press MUTE key to exit the program options, if needed.
2 Press Speaker. If changes were to the system programming, "Saving System Data" is displayed.
3 The display shows "Complete Data Save" when completed and exits the telephone to an idle
mode.
To save a customers database, a blank Compact Flash (CF) Card is required. Insert the CF Card into the CPU
and, using Program 90-03, save the software to the CF Card. (Program 90-04 is used to reload the customer
data if necessary.) Note that a CF Card can only hold one customer database. Each database to be saved re-
quires a separate drive.
CF card
CF Slot (CN2)
CPU card
VMDB-C1
SECTION 5 USING KEYS TO MOVE AROUND IN THE
PROGRAMS
Once you enter the programming mode, use the keys in the following chart to enter data, edit data and
move around in the menus.
Table 1-1 Keys for Entering Data
When you want to ... Telephone Programming
Enter Data into program 0 ~ 9,
*
, #, Line Key (1 ~ 6)
Next Index Cursor Key (Up)
Prior Index Cursor Key (Down)
Select Data Line Key (1 ~ 6)
ISSUE 1.0 SL1000
Programming Manual 1-3
When you want to ... Telephone Programming
All Clear Flash
Register HOLD
Enter
Go Back to Prior Screen MUTE
Clear / Back
Move Cursor Jump Up/Down DND / CONF
Delete single character Clear / Back
Next Page -
Toggle between Number/Character Help
While in a Entering Number
Prior Page -
Quit the programming Speaker
Exit
Move Curosr to Left Cursor Key (Left)
Change Program Number -
Change Index Number
Change Program Number -
Change Index Number
Move Curosr to Right Cursor Key (Right)
SECTION 6 PROGRAMMING NAMES AND TEXT MESSAGES
Several programs (e.g., Program 20-16 : Selectable Display Messages) require you to enter text. Use
the following chart when entering and editing text. When using the keypad digits, press the key once
for the first character, twice for the second character, etc. For example, to enter a C, press the key 2
three times. Press the key six times to display the lower case letter. The name can be up to 12 digits
long.
Table 1-2 Keys for Entering Names
Use this keypad digit ... When you want to ...
1
Enter characters : 1 @ [ ] ^ _ ` { | } 0
2 Enter characters : A-C, a-c, 2.
3 Enter characters : D-F, d-f, 3.
4 Enter characters : G-I, g-i, 4.
5 Enter characters : J-L, j-l, 5.
6 Enter characters : M-O, m-o, 6.
7 Enter characters : P-S, p-s, 7.
8 Enter characters : T-V, t-v, 8.
9 Enter characters : W-Z, w-z, 9.
0 Enter characters : 0 ! # $ % & ( )
*
Enter characters :
*
+ , - . / : ; < = > ?
#
# = Accepts an entry (only required if two letters on the same key are needed - ex :
TOM). Pressing # again = Space. (In system programming mode, use the right arrow
Softkey instead to accept and/or add a space.)
ISSUE 1.0 SL1000
Introduction 1-4
Use this keypad digit ... When you want to ...
Clear/Back Clear the character entry one character at a time.
Flash Clear all the entries from the point of the flashing cursor and to the right.
SECTION 7 SYSTEM NUMBER PLAN/CAPACITIES
The following table provides the capacities for the SL1000 system.
Table 1-3 System Number Plan/Capacities
System Number Plan/Capacities
Note
System Type Number Plan/Capacities
Related Pro-
gram
System
Analog Caller ID Detector (de-
tected by DSP)
132 channels
Classes of Service 15 2006
Day/Night Mode Numbers 8 1207
Day/Night Service Patterns 4 1207
Dial Tone Detector
DTMF Receiver
132
Toll Restriction Classes 15
Verifiable Account Code Table 800 3506
Trunk
Trunk Port Number 126
Trunk Ports (Total) : 126
Analog Trunks 48
BRI Trunk Ports 36
T1/E1/PRI Trunk Ports 90
VoIPDB Trunk Ports
(VoIPDB & MEMDB is re-
quired. Need license to be
Max.)
16
External Paging
(Use Analog Trunk ports)
3
External MOH
(Use Analog Trunk ports)
1
BGM Trunk Port
(Use Analog Trunk ports)
1
DID Translation Tables 20 2210
DID Translation Table Entries 800 2210
DISA :
Classes of Service
Users
15
15
2014
2509
Ring Groups 25 2204
Trunk Access Maps 126 1407
Trunk Group Numbers 25 1405
ISSUE 1.0 SL1000
Programming Manual 1-5
System Number Plan/Capacities
Note
System Type Number Plan/Capacities
Related Pro-
gram
Trunk Routes 25 1406
Extension
Telephone Extension Ports 128
Multiline Terminals 96
Single Line Phones/Analog
Devices
128
VoIPDB Extensions (SIP-
MLT/Std)
(VoIPDB & MEMDB is re-
quired. Need license to be
Max. (SIP-Std))
32
Hybrid Extension Ports:
Physical Ports
01 ~ 08
Telephone Extension Number
Range
1 ~ 8999
*
(
*
Extension cannot start with 0 or 9)
Virtual Extension Ports 50 1104
Virtual Extension Number Range 1 ~ 8999
*
(
*
Extension cannot start with 0 or 9)
1104
Door Boxes 8 3202
Door Box Numbers 1 ~ 8 3202
DSS Consoles Numbers :
60 Button DSS Console
12 3001
Operator Access Number 0 (Default)
Operator Extension 15
Speed Dialing
Speed Dialing Groups 32 1302
Speed Dialing Bins 0 ~ 999 1302
Speed Dialing Table-Common 900 130103
Automated Attendant
VRS Message Numbers 1 ~ 100 2506
Conference
Conference Circuits
32 : maximum
(16 Parties Per Conference)
Department and Pickup Groups
Department (Extension) Group
Numbers
1 ~ 32 1601
Call Pickup Group Numbers 1 ~ 32 2302
Hotline
Internal Hotline 128
External Hotline 128
Paging and Park
Internal Page Group Numbers 0, 01 ~ 32 3102
External Page Group Numbers 1 ~ 3 3104
External Speakers 1 ~ 3 3104
ISSUE 1.0 SL1000
Introduction 1-6
System Number Plan/Capacities
Note
System Type Number Plan/Capacities
Related Pro-
gram
Park Group Numbers 1 ~ 64 2403
Park Orbits 1 ~ 64 2403
SMDR
SMDR Ports 1 ~ 2 3503
VRS/VM InMail
VRS/VM InMail 1
VRS/VM Ports
(Need license and MEMDB)
16
VRS Port
(Need MEMDB)
16
VRS Attendant Messages 3
VRS Recordable Messages 100 401002
VRS Ports 16
VoIPDB
RTP Ports 0 ~ 65534
RTCP Ports 0 ~ 65535
DSP Resources 16
Passwords
Programming Passwords :
Level 1 (MF)
PCPro/WebPro User Name :
******
nec-i
Level 2 (IN)
PCPro/WebPro User Name :
12345678
tech
Level 3 (SA)
PCPro/WebPro User Name :
0000
admin1
Level 4 (SB)
PCPro/WebPro User Name :
9999
admin2
Programming Password Users 8
Extension numbers can be one to eight digits long. Refer to the Flexible System Numbering feature in the SL1000 Features
and Specifications Manual.
SL1000 needs Power Calculation depending on the system configuration.
ISSUE 1.0 SL1000
Programming Manual 1-7
SECTION 8 CONCEPT OF SLOT NUMBER
Each unit installed to the system has a slot number assigned. Some of slot number are fixed to a unit
that be installed. Other slots are not fixed to unit but fixed to location where it is installed. Below chart
shows the slot and its number :
Expansion KSU 1-3
Slot 0 Base Unit
Main KSU
Slot 1 Base Unit
Slot 2 2nd Unit
Slot 3 3rd Unit
Slot 4 4th Unit
C
P
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X
I
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Slot 5/9/13 Base Unit
Slot 6/10/14 2nd Unit
Slot 7/11/15 3rd Unit
Slot 8/12/16 4th Unit
ISSUE 1.0 SL1000
Introduction 1-8
SECTION 1 PROGRAMMING YOUR SYSTEM
The information contained in this chapter provides the information necessary to properly program your
system.
The programming blocks are organized into the following programming modes.
Programming Modes
Program Number : Program Name
Program 10 : System Configuration Setup on page 2-3
Program 11 : System Numbering on page 2-50
Program 12 : Night Mode Setup on page 2-75
Program 13 : Abbreviated Dialing on page 2-84
Program 14 : Trunk, Basic Setup on page 2-92
Program 15 : Extension, Basic Setup on page 2-110
Program 16 : Department Group Setup on page 2-140
Program 20 : System Option Setup on page 2-145
Program 21 : Outgoing Call Setup on page 2-207
Program 22 : Incoming Call Setup on page 2-233
Program 23 : Answer Features Setup on page 2-256
Program 24 : Hold/Transfer Setup on page 2-259
Program 25 : VRS/DISA Setup on page 2-266
Program 26 : ARS Service & Least Cost Routing on page 2-281
Program 30 : DSS/DLS Console Setup on page 2-292
Program 31 : Paging Setup on page 2-302
Program 32 : Door Box and Sensor Setup on page 2-313
Program 34 : Tie Line Setup on page 2-317
Program 35 : SMDR Account Code Setup on page 2-329
Program 40 : Voice Recording System on page 2-337
Program 42 : Hotel Setup on page 2-342
Program 44 : ARS/F-Route Setup on page 2-351
Program 45 : Voice Mail Integration on page 2-363
Program 47 : InMail on page 2-368
Programming the SL1000
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Programming Manual 2-1
Program Number : Program Name
Program 80 : Basic Hardware Setup for System on page 2-406
Program 81 : Basic Hardware Setup for Trunk on page 2-423
Program 82 : Basic Hardware Setup for Extension on page 2-437
Program 84 : Hardware Setup for VoIP on page 2-454
Program 90 : Maintenance Program on page 2-482
Program 92 : Copy Program on page 2-558
ISSUE 1.0 SL1000
Programming the SL1000 2-2
Program 10 : System Configuration Setup
10-01 : Time and Date
Level
SA
Description
Use Program 10-01 : Time and Date to change the system Time and Date through system program-
ming. Extension users can also dial Service Code 828 to change the time if allowed by an extension
Class of Service.
Input Data
Item No. Item Input Data Default Description
01 Year 07 ~ 96 No setting Enter 2 digits for year (07 ~ 96).
02 Month 01 ~ 12 No setting Enter 2 digits (01 ~ 12) for the month.
03 Day 01 ~ 31 No setting Enter 2 digits (01 ~ 31) for the day.
04 Week 1 ~ 7 (Sun ~ Sat) No setting
Enter digit for the day of the week (1 = Sunday, 7
= Saturday).
05 Hour 00 ~ 23 No setting Enter 2 digits for the hour (00 ~ 23).
06 Minute 00 ~ 59 No setting Enter 2 digits for the minute (00 ~ 59).
07 Second 00 ~ 59 No setting Enter 2 digits for the second (00 ~ 59).
Conditions
None
Feature Cross Reference
Clock/Calendar Display/Time and Date
ISSUE 1.0 SL1000
Program
10
Programming Manual 2-3
Program 11 : System Numbering
11-01 : System Numbering
Level
IN
Description
Use Program 11-01 : System Numbering to set the system numbering plan. The numbering plan as-
signs the first and second digits dialed and affects the digits an extension user must dial to access
other extensions and features, such as service codes and trunk codes. If the default numbering plan
does not meet the site requirements, use this program to tailor the system numbering to the site.
Caution!
Improperly programming this option can adversely affect system operation. Make sure you thoroughly understand the default
numbering plan before proceeding. If you must change the standard numbering, use the chart for Table 2-1 System Number-
ing Default Settings on the next page to keep careful and accurate records of your changes.
Before changing your numbering plan, use PC Pro to make a backup copy of your system data.
Changing the numbering plan consists of three steps:
Step1 : Enter the digit (s) you want to change
You can make either single or two digit entries. In the Dialed Number column in the Table 2-1 System
Numbering Default Settings on the next page, the nX rows (e.g., 1X) are for single digit codes. The
remaining rows (e.g., 11, 12, etc.) are for two digit codes.
Entering a single digit affects all the Dialed Number entries beginning with that digit. For example,
entering 6 affects all number plan entries beginning with 6. The entries you make in step 2 and step
3 below affect the entire range of numbers beginning with 6. (For example, if you enter 3 in step 2
the entries affected are 600 ~ 699. If you enter 4 in step 2 below, the entries affected are 6000 ~
6999.)
Entering two digits lets you define codes based on the first two digits a user dials. For example, en-
tering 60 allows you to define the function of all codes beginning with 60. In the default program,
only
*
and # use 2-digit codes. All the other codes are single digit. If you enter a two digit code be-
tween 0 and 9, be sure to make separate entries for all the other two digit codes within the range as
well. This is because in the default program all the two digit codes between 0 and 9 are undefined.
Defining codes based on more than 2 digits require a secondary program (Program 11-20) to define the codes.
Step 2 : Specify the length of the code you want to change
After you specify a single or two digit code, you must tell the system how many digits comprise the
code. This is the Number of Digits Required column in the Table 2-1 System Numbering Default
Settings on the next page.
Step 3: Assign a function to the code selected
After entering a code and specifying its length, you must assign its function. This is the Dial Type col-
umn in the Table 2-1 System Numbering Default Settings on the next page. The choices are:
Dial Types Dial Type Description Related Program
0 --- Not Used ---
1 Service Code 11-10 : Service Code Setup (for System Administrator) on page 2-60
11-11 : Service Code Setup (for Setup/Entry Operation) on page 2-63
11-12 : Service Code Setup (for Service Access) on page 2-66
11-14 : Service Code Setup (for Hotel) on page 2-69
11-15 : Service Code Setup, Administrative (for Special Access) on
page 2-71
11-16 : Single Digit Service Code Setup on page 2-72
ISSUE 1.0 SL1000
Program
11
Program 11 : System Numbering 2-50
Dial Types Dial Type Description Related Program
2 Extension Number 11-02 : Extension Numbering on page 2-56
11-04 : Virtual Extension Numbering on page 2-57
11-07 : Department Group Pilot Numbers on page 2-58
3 Trunk Access Code 11-09-01 : Trunk Access Code
4 Special Trunk Access 11-09-02 : Trunk Access Code
5 Operator Access 20-17 : Operator Extension on page 2-175
6 F-Route Access 44-xx
9 Dial Extension Analyze 11-20 : Dial Extension Analyze Table on page 2-74
Changing the Dial Type for a range of codes can have a dramatic affect on how your system operates. Assume,
for example, the site is a hotel that has room numbers from 100 ~ 399. To make extension numbers correspond
to room numbers, you should use Program 11-02 to reassign extension numbers on each floor from 100 to 399.
(Other applications might also require you to change entries in Program 11-10 ~ 11-16.)
Default
See the following tables for default settings.
Table 2-1 System Numbering Default Settings
Dial Types : 1 = Service Code, 2 = Extension Number, 3 = Trunk Access, 4 = Special Trunk Access, 5 =
Operator Access, 6 = Flexible Routing, 9 = Dial Extension Analyze, 0 = Not Used
Dialed Number of Digits Required Dial Type
Default New Default New
1X 3 2
11 0 0
12 0 0
13 0 0
14 0 0
15 0 0
16 0 0
17 0 0
18 0 0
19 0 0
10 0 0
1
*
0 0
1# 0 0
2X 3 2
21 0 0
22 0 0
23 0 0
24 0 0
25 0 0
26 0 0
27 0 0
ISSUE 1.0 SL1000
Program
11
Programming Manual 2-51
Dial Types : 1 = Service Code, 2 = Extension Number, 3 = Trunk Access, 4 = Special Trunk Access, 5 =
Operator Access, 6 = Flexible Routing, 9 = Dial Extension Analyze, 0 = Not Used
Dialed Number of Digits Required Dial Type
Default New Default New
28 0 0
29 0 0
20 0 0
2
*
0 0
2# 0 0
3X 3 2
31 0 0
32 0 0
33 0 0
34 0 0
35 0 0
36 0 0
37 0 0
38 0 0
39 0 0
30 0 0
3
*
0 0
3# 0 0
4X 3 2
41 0 0
42 0 0
43 0 0
44 0 0
45 0 0
46 0 0
47 0 0
48 0 0
49 0 0
40 0 0
4
*
0 0
4# 0 0
5X 4 2
51 0 0
52 0 0
53 0 0
ISSUE 1.0 SL1000
Program
11
Program 11 : System Numbering 2-52
Dial Types : 1 = Service Code, 2 = Extension Number, 3 = Trunk Access, 4 = Special Trunk Access, 5 =
Operator Access, 6 = Flexible Routing, 9 = Dial Extension Analyze, 0 = Not Used
Dialed Number of Digits Required Dial Type
Default New Default New
54 0 0
55 0 0
56 0 0
57 0 0
58 0 0
59 0 0
50 0 0
5
*
0 0
5# 0 0
6X 3 2
61 0 0
62 0 0
63 0 0
64 0 0
65 0 0
66 0 0
67 0 0
68 0 0
69 0 0
60 0 0
6
*
0 0
6# 0 0
7X 3 1
71 0 0
72 0 0
73 0 0
74 0 0
75 0 0
76 0 0
77 0 0
78 0 0
79 0 0
70 0 0
7
*
0 0
7# 0 0
ISSUE 1.0 SL1000
Program
11
Programming Manual 2-53
Dial Types : 1 = Service Code, 2 = Extension Number, 3 = Trunk Access, 4 = Special Trunk Access, 5 =
Operator Access, 6 = Flexible Routing, 9 = Dial Extension Analyze, 0 = Not Used
Dialed Number of Digits Required Dial Type
Default New Default New
8X 3 1
81 0 0
82 0 0
83 0 0
84 0 0
85 0 0
86 0 0
87 0 0
88 0 0
89 0 0
80 0 0
8
*
0 0
8# 0 0
9X 1 3
91 0 0
92 0 0
93 0 0
94 0 0
95 0 0
96 0 0
97 0 0
98 0 0
99 0 0
90 0 0
9
*
0 0
9# 0 0
0X 1 5
01 0 0
02 0 0
03 0 0
04 0 0
05 0 0
06 0 0
07 0 0
08 0 0
09 0 0
ISSUE 1.0 SL1000
Program
11
Program 11 : System Numbering 2-54
Dial Types : 1 = Service Code, 2 = Extension Number, 3 = Trunk Access, 4 = Special Trunk Access, 5 =
Operator Access, 6 = Flexible Routing, 9 = Dial Extension Analyze, 0 = Not Used
Dialed Number of Digits Required Dial Type
Default New Default New
00 0 0
0
*
0 0
0# 0 0
*
X 4 1
*
1 0 0
*
2 0 0
*
3 0 0
*
4 0 0
*
5 0 0
*
6 0 0
*
7 0 0
*
8 0 0
*
9 0 0
*
0 0 0
**
0 0
*
# 0 0
#X 0 0
#1 2 1
#2 2 1
#3 2 1
#4 2 1
#5 2 1
#6 2 1
#7 2 1
#8 2 1
#9 2 1
#0 2 1
#
*
4 1
## 2 1
Conditions
None
Feature Cross Reference
Flexible System Numbering
ISSUE 1.0 SL1000
Program
11
Programming Manual 2-55
Program 11 : System Numbering
11-02 : Extension Numbering
Level
IN
Description
Use Program 11-02 : Extension Numbering to set the extension number. The extension number can
have up to eight digits. The first/second digit (s) of the number should be assigned in Program 11-01 or
Program 11-20. This allows an employee to move to a new location (port) and retain the same exten-
sion number.
Input Data
Extension Port Number 001 ~ 128
Item No. Extension Number Description
01 Dial (Up to 4 digits) Set up extension numbers for multiline telephones, single line
telephones and IP telephones.
Extension number assignments cannot be dupli-
cated in Programs 11-02, and 11-07.
Default
Extension Port Number Extension Number
001 ~ 128 200 ~ 327
Conditions
None
Feature Cross Reference
Department Calling
Flexible System Numbering
Intercom
ISSUE 1.0 SL1000
Program
11
Program 11 : System Numbering 2-56
Program 14 : Trunk, Basic Setup
14-01 : Basic Trunk Data Setup
Level
IN
Description
Use Program 14-01 : Basic Trunk Data Setup to set the basic options for each trunk port. Refer to
the chart below for a description of each option, its range and default setting.
Input Data
Trunk Port Number 001 ~ 126
Item No. Item Input Data Default Related Program
01 Trunk Name
Set the names for trunks. The trunk
name displays on a multiline termi-
nal for incoming and outgoing calls.
Up to 12 characters Refer below
02 Transmit Level
Use this option to select the
CODEC gain for the trunk. The op-
tion sets the gain (signal amplifica-
tion) for the trunk you are
programming.
1 ~ 63
(- 15.5 dB ~ + 15.5 dB in
0.5 dB intervals)
32 (0 dB)
03 Receive Level
Use this option to select the
CODEC gain for the trunk. The op-
tion sets the gain (signal amplifica-
tion) for the trunk you are
programming.
1 ~ 63
(- 15.5 dB ~ + 15.5 dB in
0.5 dB intervals)
32 (0 dB)
04 Transmit Gain Level for Confer-
ence and Transfer Calls
Use this option to select the
CODEC gain type used by the
trunk when it is part of an Unsuper-
vised Conference.
1 ~ 63
(- 15.5 dB ~ + 15.5 dB in
0.5 dB intervals)
32 (0 dB)
05 Receive Gain Level for Confer-
ence and Transfer Calls
Use this option to select the
CODEC gain type used by the
trunk when it is part of an Unsuper-
vised Conference.
1 ~ 63
(- 15.5 dB ~ + 15.5 dB in
0.5 dB intervals)
16 (- 8 dB)
06 SMDR Printout
Use this option to have the system
include/exclude the trunk you are
programming from the SMDR print-
out. Refer to Programs 35-01 and
35-02 for SMDR printout options.
0 = No Print Out
1 = Prints Out
1
07 Outgoing Calls
Use this option to allow/prevent
outgoing calls on the trunk you are
programming.
0 = Deny (No)
1 = Allow (Yes)
1
08 Toll Restriction
Use this option to enable/disabled
Toll Restriction for the trunk. If en-
abled, the trunk follows Toll Restric-
tion programming (example:
Programs 21-05, 21-06). If dis-
abled, the trunk is a toll free line.
0 = Restriction Disabled
(No)
1 = Restriction Enabled
(Yes)
1 21-04
21-05
21-06
ISSUE 1.0 SL1000
Program
14
Program 14 : Trunk, Basic Setup 2-92
Item No. Item Input Data Default Related Program
09 Private Line 0 = Disable Private Line
(Normal)
1 = Enable Private Line
(Private Line)
0
10 DTMF Tones for Outgoing Calls
Use this option to enable (1) or dis-
able (0) DTMF tones for outgoing
trunk calls.
0 = Disable (No)
1 = Enable (Yes)
1
11 Account Code Required 0 = Disable (No)
1 = Enable (Yes)
1
12 --- Not Used ---
13 Trunk-to-Trunk Transfer
Use this option to enable (1) or dis-
able (0) loop supervision for the
trunk. This option is required for
Call Forwarding Off-Premise and
Tandem Trunking only.
0 = Disable (No)
1 = Enable (Yes)
0
14 Long Conversation Cutoff
Use this option to enable or disable
the Long Conversation Cutoff fea-
ture for each trunk.
0 = Disable (No)
1 = Enable (Yes)
0 20-21-03
20-21-04
15 Long Conversation Alarm Before
Cutoff
Use this option to enable or disable
the Long Conversation Alarm for
each trunk.
0 = Disable (No)
1 = Enable (Yes)
0 20-21-01
20-21-02
16 Forced Release of Held Call
Use this option to enable/disable
forced release for calls on Hold. If
enabled, the system disconnects a
call if it is on Hold longer than a
programmed interval (Program 24-
01-05). If disabled, forced discon-
nection does not occur. Program
24-01-01 also affects this option.
0 = Disable (No)
1 = Enable (Yes)
0 24-01-01
24-01-05
17 Trunk to Trunk Warning Tone for
Long Conversation Alarm
Use this option to enable or disable
the Warning Tone for Long Conver-
sation feature for DISA callers.
0 = Disable (No)
1 = Enable (Yes)
0
18 Warning Beep Tone Signaling 0 = Disable (No)
1 = Enable (Yes)
0
19 Privacy Mode Toggle Option
Use this option to enable or disable
a trunk ability to be switched from
private to non-private mode by
pressing the line key or Privacy
Release function key.
0 = Disable (No)
1 = Enable (Yes)
0
20 Block Outgoing Caller ID
Allow (1) or prevent (0) the system
from automatically blocking outgo-
ing Caller ID information when a
user places a call. If allowed (i.e.
block, enabled), the system auto-
matically inserts the Caller ID block
code (defined in 14-01-21) before
the user dialed digits.
0 = Prevent (No)
1 = Allow (Yes)
0 14-01-21
20-08-15
21 Caller ID Block Code
Enter the code, up to 8 digits, that
should be used as the Caller ID
Block Code. This code is automati-
cally inserted before dialed digits if
Program 14-01-20 is set to 1.
Dial (up to eight digits) No setting 14-01-20
20-08-15
ISSUE 1.0 SL1000
Program
14
Programming Manual 2-93
Item No. Item Input Data Default Related Program
22 Caller ID to Voice Mail
Enable or disable the system ability
to send the Caller ID digits (Re-
mote Log-On Protocol) to voice
mail.
0 = Disable (No)
1 = Enable (Yes)
0
23 Least Cost Routing 0 = LCR Off
1 = LCR On
2 = LCR On (Cost Center
Code only)
0
24 Trunk-to-Trunk Outgoing Caller
ID through Mode
Enable (1) or Disable (0) the ability
to send the original Caller ID
through when the call is Forward
Off-Premise.
0 = Disable (No)
1 = Enable (Yes)
0
25 Continued/Discontinued Trunk-
to-Trunk Conversation
Enable (1) or Disable (0) the ability
to dial a service code code to con-
tinue or disconnect the Trunk-to-
Trunk conversation after the alert
tone is heard.
0 = Disable (No)
1 = Enable (Yes)
0 20-28-01
20-28-02
20-28-03
24-02-07
24-02-10
25-07-07
25-07-08
26 Automatic Trunk-to-Trunk Trans-
fer Mode
0 = Normal Transfer (Nor-
mal)
1 = Step Transfer (Step)
0 24-02-11
24-02-12
27 Caller ID Refuse Setup 0 = Disable (No)
1 = Enable (Yes)
0
28 Effectivity of "Conversation Re-
cording Destination for
Extension"
0 = No Effect (No)
1 = Available (Yes)
1 15-12
30 Flexible Ringing by Caller ID 0 = Disable (No)
1 = Enable (Yes)
1 13-04
32 Anti-trombone Function 0 = No Effect (No)
1 = Available (Yes)
0
33 APSU(VM00) Trunk Receive Gain
Additional PAD when a trunk call
connects to APSU Voice Mail.
1 ~ 63
(- 15.5 dB ~ + 15.5 dB in
0.5 dB intervals)
32 (0 dB)
Default
Item01 : Trunk Name
Trunk Port Number Name
1 Line 001
2 Line 002
: :
126 Line 126
Conditions
None
Feature Cross Reference
None
ISSUE 1.0 SL1000
Program
14
Program 14 : Trunk, Basic Setup 2-94
Program 14 : Trunk, Basic Setup
14-05 : Trunk Group
Level
IN
Description
Use Program 14-05 : Trunk Group to assign trunks to Trunk Groups. You can also assign the out-
bound priority for trunks within the group. When users dial up the trunk group, they seize the trunks in
the order you specify in the outbound priority entry.
Input Data
Trunk Port Number 001 ~ 126
Item No. Trunk Group Number Priority Number
01 0 ~ 25 001 ~ 126
Default
Trunk Port Group Priority
1 1 1
: : :
126 1 126
Conditions
None
Feature Cross Reference
Trunk Groups
ISSUE 1.0 SL1000
Program
14
Programming Manual 2-99
Program 14 : Trunk, Basic Setup
14-06 : Trunk Group Routing
Level
IN
Description
Use Program 14-06 : Trunk Group Routing to set up an outbound routing table for the trunk groups
you assigned in Program 14-05. When a user dial 9, the system routes their calls in the order (priority)
specified. For example, if a user dials 9 and all calls in the first group are busy, the system may route
the call to another group. Trunk Access Map programming (Programs 14-07) may limit this option. The
system contains 25 routing tables for trunk access. Each table has four priority orders for trunk access.
There are 25 available Trunk Group Numbers.
Example for setting:
With less than four trunk groups,
Route Number 1 : Order 1 - Trunk Group 1
: Order 2 - Trunk Group 2
For the above setting, if all the lines in trunk group 1 are busy, the system searches for an idle line in
trunk group 2.
With more than four trunk groups,
Route Number 1 : Order 1 - Trunk Group 1
: Order 2 - Trunk Group 2
: Order 3 - Trunk Group 3
: Order 4 - 1002 (Jump To Route Number 2)
Route Number 2 : Order 1 - Trunk Group 4
: Order 2 - Trunk Group 5
For the above setting, if all the lines in the trunk groups 1, 2 and 3 are busy, the system searches for
an idle line in trunk groups 4 and 5.
Input Data
Route Table Number 001 ~ 025
Item No.
Priority Order Num-
ber
Input Data Related Program
01 1 ~ 4 0 = Not Set
001 ~ 025 = Trunk group No.
1001 ~ 1025 = 1000 + Route Table No.
14-01-07
14-05
15-01-02
21-02
Default
Route 1, Order Number 1 = 1 (Trunk Group 1).
Order Numbers 2, 3, 4 = 0 (Not Specified).
All Other Routes (2 ~ 25) and Order Numbers (1 ~ 4) = 0 (Not Specified).
Conditions
None
ISSUE 1.0 SL1000
Program
14
Program 14 : Trunk, Basic Setup 2-100
Feature Cross Reference
None
ISSUE 1.0 SL1000
Program
14
Programming Manual 2-101
Program 21 : Outgoing Call Setup
21-01 : System Options for Outgoing Calls
Level
IN
Description
Use Program 21-01 : System Options for Outgoing Calls to set the system options for Outgoing
Call Service.
Input Data
Item No. Item Input Data Default Related Program
01 Seizure Trunk Line Mode
Select the trunk based off the
Trunk Route Priority (0) or based
off the trunk that has not been
used in the longest time (1).
0 = Priority Route
1 = Circular Route
0 14-05
14-06
02 Intercom Interdigit Time
When placing Intercom calls, ex-
tension users must dial each digit
in this time.
0 ~ 64800 seconds 10 seconds
03 Trunk Interdigit Time (External)
The system waits for this time to
expire before placing the call in a
talk state (Call Timer starts after
time expires, Voice Over and
Barge-In are not allowed until after
time expires).
0 ~ 64800 seconds 10 14-02-08
04 Dial Tone Detection Time
If dial tone detection is enabled,
the system waits this time for the
Telco to return dial tone. When the
time expires, the system assumes
dial tone is not present. To disable
this time (and have the system wait
continuously), enter 0.
0 ~ 64800 seconds 5 seconds 14-02-05
05 Disconnect Time when Dial Tone
not Detected
If 14-02-11 is enabled, the system
skips over a trunk if dial tone is not
detected. This option pertains to
calls placed using Speed Dial,
ARS, Last Number Redial or Save
Number dialed. It does not pertain
to line key or Direct Trunk Access
calls.
0 ~ 64800 seconds 0
06 Dial Pause at First Digit 0 ~ 64800 seconds 3
07 Toll Restriction Override Time
After dialing the Toll Restriction
Override codes, the system re-
moves Toll Restriction from the
extension for this time.
0 ~ 64800 seconds 10 seconds 20-08-06
21-07
08 Preset Dial Display Hold Time 0 ~ 64800 seconds 5
09 Ringdown Extension Timer
(Hotline Start)
A Ringdown extension automati-
cally calls its programmed destina-
tion after this time.
0 ~ 64800 seconds 5 seconds 20-08-09
21-11
ISSUE 1.0 SL1000
Program
21
Programming Manual 2-207
Item No. Item Input Data Default Related Program
10 Dial Digits for Toll Restriction
Path
If this option is programmed with
an entry other than 0, a call does
not have a talk path unless the
user dials at least the number of
digits entered in this option when
placing an outgoing call.
This means that an entry of 4 or
higher in this program causes a
problem when dialing 911 (USA
only). Since it is only a 3-digit num-
ber, the call does not have a talk
path, preventing the emergency
dispatcher from hearing the caller.
This option should be kept at its
default setting of 0 to prevent any
problems with dialing 911 (USA
only).
0 ~ 36 0
11 Inter-Digit Time for Toll Restric-
tion Path Control
0 ~ 60 seconds 10
12 Dial E911 Routing Without Trunk
Access
If enabled (1), an extension user
can dial 911 (USA only) without
first dialing a trunk access code or
pressing a line key. If disabled (0),
an extension user must dial a trunk
access code (e.g., 9) or press a
line key before dialing 911 (USA
only).
0 = Trunk Access Code
Required
1 = Trunk Access Code
Not Required
1
13 Alarm Ring Timer (E911)
Use this option to set the duration
of the E911 Alarm Ring Time. If set
for 0, the E911 Alarm does not
ring.
0, 1~ 64800 seconds
(0 = Off)
0 11-12-56
20-08-16
14 Forced Account Code Inter-digit
Timer
The system waits this time for a
user to enter a Forced Account
code.
0 ~ 64800 seconds 3 seconds
15 Outgoing Disable on Incoming
Line (Toll Restriction)
Enable or disable the Outgoing
Disable on Incoming Line feature.
0 = Disable (Off)
1 = Enable (On)
0 15-01-05
21-01-16
21-01-17
80-03-01
16 Supervise Dial Detection Timer
With the Outgoing Disable on In-
coming Line feature, if dial tone is
not detected after the extension
answers an incoming line, the sys-
tem determines the call is unable
to complete and releases the
DTMF receiver.
0 ~ 64800 seconds 20 seconds 15-01-05
21-01-16
21-01-17
80-03-01
17 Restriction Digit in Outgoing
Disable on Incoming Line
With the Outgoing Disable on In-
coming Line feature, determine the
number of digits to be dialed be-
fore the call should be discon-
nected.
Digits 1 ~ 9 4 15-01-05
21-01-15
21-01-16
80-03-01
18 Reset Dial After Failure of Trunk
Access
Enable (1) or Disable (0) the ability
to continue to dial codes or exten-
sions after receiving Trunk Busy.
This needs to be set to Enabled (1)
for the Forced Trunk Disconnect
feature to work.
0 = Disable (Off)
1 = Enable (On)
0
ISSUE 1.0 SL1000
Program
21
Program 21 : Outgoing Call Setup 2-208
Item No. Item Input Data Default Related Program
19 Do-Not-Call-Setup 0 = No service
1 = Extented common re-
striction
0 15-01-07
Conditions
None
Feature Cross Reference
Central Office Calls, Placing
ISSUE 1.0 SL1000
Program
21
Programming Manual 2-209
Program 21 : Outgoing Call Setup
21-02 : Trunk Group Routing for Extensions
Level
IN
Description
Use Program 21-02 : Trunk Group Routing for Extensions to assign Program 14-06 routes to ex-
tensions.
Input Data
Extension Number Maximum four digits
Item No. Day/Night Mode Route Table Number Default Related Program
01 1 ~ 8 0 ~ 25
(0 = No setting)
1 14-06
14-01-07
Conditions
None
Feature Cross Reference
None
ISSUE 1.0 SL1000
Program
21
Program 21 : Outgoing Call Setup 2-210
Program 21 : Outgoing Call Setup
21-03 : Trunk Group Routing for Trunks
Level
IN
Description
Use Program 21-03 : Trunk Group Routing for Trunks to set the Trunk Route Table for Automatic
External Call Forward. The Route Table is set in Program 14-06.
Input Data
Trunk Port Number 001 ~ 126
Item No. Day/Night Mode Route Table Number Default Related Program
01 1 ~ 8 0 ~ 25
(0 = No setting)
0 14-06
14-07-01
Conditions
None
Feature Cross Reference
Trunk Group Routing
ISSUE 1.0 SL1000
Program
21
Programming Manual 2-211
Program 22 : Incoming Call Setup
22-01 : System Options for Incoming Calls
Level
IN
Description
Use Program 22-01 : System Options for Incoming Calls to define the system options for incoming
calls.
Input Data
Item No. Item Input Data Default Related Program
01 Incoming Call Priority
Use this option to determine if Inter-
com calls or trunk calls have answer
priority when both are ringing simulta-
neously.
0 = Intercom Call Priority
1 = Trunk Call Priority
1 15-02-22
02 Incoming Call Ring No Answer
Alarm
If enabled, an incoming call that rings
longer than the Ring No Answer
Alarm interval (22-01-03), changes to
a unique ring cadence to indicate that
the call has been ringing too long. If
disabled, this does not occur.
0 = Disable (Off)
1 = Enable (On)
0 22-01-03
22-01-04
03 Ring No Answer Alarm Time
If a trunk rings a multiline telephone
longer than this interval, the system
changes the ring cadence. This indi-
cates to the user that the call has
been ringing too long.
0 ~ 64800 seconds 60 seconds 22-01-02
04 DIL No Answer Recall Time
A DIL that rings its programmed des-
tination longer than this interval di-
verts to the DIL No Answer Ring
Group (set in Program 22-08).
0 ~ 64800 seconds 0 second
06 DID Ring-No-Answer Time
In systems with DID Ring-No-Answer
Intercept, this sets the Ring-No-
Answer time. This time is how long a
DID call rings the destination exten-
sion before rerouting to the intercept
ring group.
0 ~ 64800 seconds 20 seconds 22-12
07 DID Incoming Ring Group No An-
swer Time
0 ~ 64800 seconds 20 seconds
08 DID Pilot Call No Answer Time 0 ~ 64800 seconds 60 seconds
09 DID to Trunk to Trunk no answer
timer
0 ~ 64800 seconds 20 seconds
10 VRS Waiting Message Operation
Set up the operation mode for Auto
Attendant and Queuing Message.
0 = Enable Always
1 = Change by Manual Op-
eration
0 22-14
22-15
22-08
22-04
22-01-04
20-15-11
15-07
11 VRS Waiting Message Interval
Time
Setup the sending duration time of
the Auto - Attendant & Queuing.
The message is repeatedly sent out
during the specified time.
0 ~ 64800 seconds 20 seconds 22-14-06
22-15-06
41-11-06
ISSUE 1.0 SL1000
Program
22
Programming Manual 2-233
Item No. Item Input Data Default Related Program
12 Mobile Extention answer time 0~ 64800 seconds 3 seconds 15-22-04
Conditions
None
Feature Cross Reference
Central Office Calls, Answering
ISSUE 1.0 SL1000
Program
22
Program 22 : Incoming Call Setup 2-234
Program 22 : Incoming Call Setup
22-02 : Incoming Call Trunk Setup
Level
IN
Description
Use Program 22-02 : Incoming Call Trunk Setup to assign the incoming trunk type for each trunk.
There is one item for each Night Service Mode.
Input Data
Trunk Port Number 001 ~ 126
Item
No.
Day/Night
Mode
Incoming Type Default Description Related Program
01 1 ~ 8 0 = Normal
1 = VRS (second dial
tone if no VRS installed)
2 = DISA
3 = DID
4 = DIL
5 = E&M Tie line
6 = Delayed VRS
7 = ANI/DNIS
8 = DID (DDI) Mode
Switching
0 Use this option to set the feature type
for the trunk you are programming.
14-04
Conditions
When connecting to T1 trunks, after changing Program 22-02-01 to match the Telco connected T1
service type, the T1 cable or the T1 unit must be unplugged and then reconnected for the T1 unit to
sync.
When the trunk type is set to 3 (DID), the DID Transfer to Destination in 22-11-04 for each DID fea-
ture is not supported. This feature is supported only for DID trunks when assigned as VRS.
When the trunk type is set to 3 (DID), the DID Intercept Destination feature for each DID is not sup-
ported. This feature is supported only for DID trunks assigned as VRS.
Feature Cross Reference
Central Office Calls, Answering
ISSUE 1.0 SL1000
Program
22
Programming Manual 2-235
Program 22 : Incoming Call Setup
22-03 : Trunk Ring Tone Range
Level
IN
Description
Use Program 22-03 : Trunk Ring Tone Range to select the ring tone range for the trunk. The trunk
uses a ring tone in the range selected when it rings an extension. Eight ring tones are available. Cus-
tomize the Trunk Ring Tones in Program 82-01.
Input Data
Trunk Port Number 001 ~ 126
Item No. Ring Tone Pattern Default Description Related Program
01 0= Ring Tone Pattern 1 (1)
1= Ring Tone Pattern 2 (2)
2= Ring Tone Pattern 3 (3)
3= Ring Tone Pattern 4 (1)
4= Ring Tone Pattern 5(2)
5= Ring Tone Pattern 6(3)
6= Ring Tone Pattern 7(3)
7= Not Used
8= Not Used
0 Use this program to se-
lect the ring tone range
for the trunk. The trunk
uses a ring tone in the
range selected when it
rings an extension. Eight
ring tones are available.
15-02
Table 2-5 Program 22-03 - Incoming Signal Frequency Patterns
Incoming Signal Frequency Pattern Tone Type
Pattern 1 600/450/16 Hz FM
Pattern 2 450/16 Hz AM
Pattern 3 600 Hz
Pattern 4 1100/1400/16 Hz FM
Pattern 5 660/760/16 Hz FM
Pattern 6 1100/1400/8 Hz FM
Pattern 7 660/760/8 Hz FM
Conditions
None
Feature Cross Reference
Selectable Ring Tones
ISSUE 1.0 SL1000
Program
22
Program 22 : Incoming Call Setup 2-236
Program 22 : Incoming Call Setup
22-04 : Incoming Extension Ring Group Assignment
Level
SA
Description
Use Program 22-04 : Incoming Extension Ring Group Assignment to assign extensions to Ring
Groups. Calls ring extensions according to Ring Group programming. Use Program 22-05 to assign
trunks to Ring Groups and use Program 22-06 to set the ringing for the phones. An Incoming Ring
Group (IRG) can have up to 32 extension numbers assigned.
There are 25 available Ring Groups.
Input Data
Incoming Ring Group Number 01 ~ 25
Item No. Extension Number Description
Related
Program
01 Maximum four Digits Use this program to assign extensions (up to 32) to Ring Groups.
Calls ring extensions according to Ring Group programming.
22-02
22-05
22-06
Default
Only Group01 has 200.
Conditions
None
Feature Cross Reference
Ring Groups
ISSUE 1.0 SL1000
Program
22
Programming Manual 2-237
Program 22 : Incoming Call Setup
22-05 : Incoming Trunk Ring Group Assignment
Level
IN
Description
Use Program 22-05 : Incoming Trunk Ring Group Assignment to assign trunks to incoming Ring
Groups. There are 25 available Ring Groups.
Input Data
Trunk Port Number 001 ~ 126
Item
No.
Day/Night
Mode
Incoming Group Num-
ber
Default Description
Related
Program
01 1 ~ 8 0 = No setting
01 ~ 25 =Incoming Group
101 = Not Used
102 = VMI
103 = Not Used
1 Use this program to assign Normal Ring
Trunks (22-02) to Incoming Ring Groups
(22-04).
22-04
22-06
Conditions
None
Feature Cross Reference
Ring Groups
ISSUE 1.0 SL1000
Program
22
Program 22 : Incoming Call Setup 2-238