Ibm Thinkpad r40, R40e Laptop Service Guide
Ibm Thinkpad r40, R40e Laptop Service Guide
Ibm Thinkpad r40, R40e Laptop Service Guide
ThinkPad Computer
Hardware Maintenance Manual
Note
Before using this information and the product it
supports, be sure to read the general information
under Notices on page 173.
First Edition (February 2003)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION
PROVIDES THIS PUBLICATION AS IS WITHOUT ANY
WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
LIMITED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some states
do not allow disclaimer or express or implied warranties in
certain transactions; therefore, this statement may not
apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in
new editions of the publication. IBM may make
improvements or changes to the products or the programs
described in this publication at any time.
It is possible that this publication may contain references
to, or information about, IBM products (machines and
programs), programming, or services that are not
announced in your country. Such references or information
must not be construed to mean that IBM intends to
announce such IBM products, programming, or services in
your country.
Requests for technical information about IBM products
should be made to your IBM authorized dealer or your IBM
marketing representative.
Copyright International Business Machines
Corporation 2003. All rights reserved.
US Government Users Restricted Rights Use, duplication
or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
About this manual . . . . . . . . . . . 1
Introduction . . . . . . . . . . . . . 3
Important service information . . . . . . . . . 3
Strategy for replacing FRUs . . . . . . . . 3
How to use error messages . . . . . . . . 4
Diskette compatibility matrix . . . . . . . . . 4
Safety notices: multilingual translations . . . . . . 5
Safety information. . . . . . . . . . . . 17
General safety. . . . . . . . . . . . 17
Electrical safety . . . . . . . . . . . 18
Safety inspection guide . . . . . . . . . 19
Handling devices that are sensitive to electrostatic
discharge . . . . . . . . . . . . 20
Grounding requirements . . . . . . . . . 21
Laser compliance statement. . . . . . . . . 22
General descriptions . . . . . . . . . . 25
Read this first . . . . . . . . . . . . . 25
What to do first . . . . . . . . . . . 25
Related service information . . . . . . . . . 28
Service web site . . . . . . . . . . . 28
Restoring the preloaded system . . . . . . 28
Passwords . . . . . . . . . . . . . 30
Power management . . . . . . . . . . 32
Checkout guide . . . . . . . . . . . . 36
Testing the computer . . . . . . . . . . 36
Detecting system information with PC-Doctor. . . 38
Power system checkout . . . . . . . . . 39
ThinkPad R40. . . . . . . . . . . . . 43
Product overview . . . . . . . . . . . . 45
Specifications . . . . . . . . . . . . 45
Status indicators . . . . . . . . . . . 48
FRU tests . . . . . . . . . . . . . 50
Fn key combinations . . . . . . . . . . 52
Symptom-to-FRU index . . . . . . . . . . 53
Numeric error codes . . . . . . . . . . 53
Error messages . . . . . . . . . . . 56
Beep symptoms . . . . . . . . . . . 57
No-beep symptoms . . . . . . . . . . 57
LCD-related symptoms . . . . . . . . . 58
Intermittent problems . . . . . . . . . . 59
Undetermined problems . . . . . . . . . 59
FRU replacement notices . . . . . . . . . 60
Screw notices . . . . . . . . . . . . 60
Retaining serial numbers. . . . . . . . . 61
Removing and replacing a FRU. . . . . . . . 63
1010 Battery pack. . . . . . . . . . . 64
1020 Ultrabay Plus device . . . . . . . . 65
Copyright IBM Corp. 2003 iii
1030 Hard-disk drive . . . . . . . . . . 66
1040 DIMM . . . . . . . . . . . . 68
1050 Mini PCI adapter . . . . . . . . . 70
1060 Keyboard . . . . . . . . . . . 73
1070 Backup battery . . . . . . . . . . 81
1080 Optical storage in the fixed bay . . . . . 82
1090 PC Card slot assembly . . . . . . . 85
1100 Hinge cover . . . . . . . . . . . 87
1110 Communication daughter card (CDC) . . . 88
1120 Fan assembly . . . . . . . . . . 94
1130 CPU . . . . . . . . . . . . . 95
1140 Bluetooth antenna assembly . . . . . . 97
1150 LCD assembly . . . . . . . . . . 98
1160 Keyboard bezel . . . . . . . . . 103
1170 Speaker assembly and microphone cable 108
1180 System board . . . . . . . . . . 109
1190 Hard-disk drive slot . . . . . . . . 116
2000 Ultrabay Plus guide rail . . . . . . . 117
2010 I/O Bracket . . . . . . . . . . . 119
2020 LCD front bezel . . . . . . . . . 120
2030 Inverter card . . . . . . . . . . 121
2040 LCD panel and LCD cable assembly . . . 122
2050 Antenna assembly, hinges, and LCD cover 124
Locations . . . . . . . . . . . . . . 127
Front view for 2681, 2682, 2683, 2722, 2723, 2724 127
Rear view for 2681, 2682, 2683, 2722, 2723, 2724 129
Bottom view for 2681, 2682, 2683, 2722, 2723,
2724 . . . . . . . . . . . . . 130
Front view for 2684, 2685 . . . . . . . . 131
Rear view for 2684, 2685 . . . . . . . . 132
Bottom view for 2684, 2685 . . . . . . . 133
Parts list . . . . . . . . . . . . . . 134
R40 series model matrix . . . . . . . . 134
Overall . . . . . . . . . . . . . 141
LCD FRUs . . . . . . . . . . . . 156
Keyboard . . . . . . . . . . . . . 160
Recovery CDs . . . . . . . . . . . 161
Miscellaneous parts . . . . . . . . . . 164
AC adapters . . . . . . . . . . . . 167
Telephone cable . . . . . . . . . . . 168
Optional FRUs . . . . . . . . . . . 169
Common parts list . . . . . . . . . . 171
Notices . . . . . . . . . . . . . . 173
Trademarks . . . . . . . . . . . . 173
iv ThinkPad R40
About this manual
This manual contains service and reference information for
IBM ThinkPad R40 product. Use this manual along with
the advanced diagnostic tests to troubleshoot problems.
The manual is divided into sections as follows:
v The common sections provide general information,
guidelines, and safety information required in servicing
computers.
v The product-specific section includes service, reference,
and product-specific parts information.
Important
This manual is intended for trained service
personnel who are familiar with ThinkPad products.
Use this manual along with the advanced diagnostic
tests to troubleshoot problems effectively.
Before servicing an IBM ThinkPad product, be sure
to review the safety information under Safety
notices: multilingual translations on page 5, Safety
information on page 17, and Laser compliance
statement on page 22.
Copyright IBM Corp. 2003 1
2 ThinkPad R40
Introduction
Important service information
Important
BIOS and device driver fixes are
customer-installable. The BIOS and device drivers
are posted on the IBM support site
http://www.ibm.com/pc/support
Advise customers to contact the PC Company
HelpCenter at 800-772-2227 if they need assistance
in obtaining or installing any diskette fixes.
Customers in Canada should call IBM HelpPC at
800-565-3344 for assistance or download
information.
Strategy for replacing FRUs
Before replacing parts
Make sure that all diskette fixes are installed before
replacing any FRUs listed in this manual.
Use the following strategy to prevent unnecessary expense
for replacing and servicing FRUs:
v If you are instructed to replace a FRU but the
replacement does not correct the problem, reinstall
the original FRU before you continue.
v Some computers have both a processor board and a
system board. If you are instructed to replace either the
processor board or the system board, and replacing one
of them does not correct the problem, reinstall that
board, and then replace the other one.
v If an adapter or device consists of more than one FRU,
any of the FRUs may be the cause of the error. Before
replacing the adapter or device, remove the FRUs, one
by one, to see if the symptoms change. Replace only
the FRU that changed the symptoms.
Attention: The setup configuration on the computer you
are servicing may have been customized. Running
Automatic Configuration may alter the settings. Note the
current configuration settings (using the View Configuration
option); then, when service has been completed, verify that
those settings remain in effect.
Copyright IBM Corp. 2003 3
Strategy for replacing a hard-disk drive
Always try to run a low-level format before replacing a
hard-disk drive.
Attention: The drive startup sequence in the computer
you are servicing may have been changed. Be extremely
careful during write operations such as copying, saving, or
formatting. If you select an incorrect drive, data or
programs can be overwritten.
How to use error messages
Use the error codes displayed on the screen to diagnose
failures. If more than one error code is displayed, begin the
diagnosis with the first error code. Whatever causes the
first error code may also cause false error codes. If no
error code is displayed, see if the error symptom is listed
in the Symptom-to-FRU Index for the computer you are
servicing.
Diskette compatibility matrix
The compatibility of each of the drives with the diskettes
for it is as follows:
Diskette
drive
Diskette
capacity
Compatibility
3.5-inch 1.0 MB Read and write
2.0 MB Read and write
4.0 MB Not compatible
Important service information
4 ThinkPad R40
Safety notices: multilingual translations
In this manual, safety notices appear in English with a
page number reference to the appropriate multilingual,
translated safety notice found in this section.
The following safety notices are provided in English,
French, German, Hebrew, Italian, and Spanish.
Safety notice 1
Before the computer is powered-on after FRU replacement, make
sure all screws, springs, and other small parts are in place and
are not left loose inside the computer. Verify this by shaking the
computer and listening for rattling sounds. Metallic parts or metal
flakes can cause electrical shorts.
Avant de remettre lordinateur sous tension aprs remplacement
dune unit en clientle, vrifiez que tous les ressorts, vis et
autres pices sont bien en place et bien fixes. Pour ce faire,
secouez lunit et assurez-vous quaucun bruit suspect ne se
produit. Des pices mtalliques ou des copeaux de mtal
pourraient causer un court-circuit.
Bevor nach einem FRU-Austausch der Computer wieder
angeschlossen wird, mu sichergestellt werden, da keine
Schrauben, Federn oder andere Kleinteile fehlen oder im
Gehuse vergessen wurden. Der Computer mu geschttelt und
auf Klappergerusche geprft werden. Metallteile oder-splitter
knnen Kurzschlsse erzeugen.
Prima di accendere lelaboratore dopo che stata effettuata la
sostituzione di una FRU, accertarsi che tutte le viti, le molle e
tutte le altri parti di piccole dimensioni siano nella corretta
posizione e non siano sparse allinterno dellelaboratore. Verificare
ci scuotendo lelaboratore e prestando attenzione ad eventuali
rumori; eventuali parti o pezzetti metallici possono provocare
cortocircuiti pericolosi.
(continued)
Safety notices
Introduction 5
(continuation of safety notice 1)
Antes de encender el sistema despues de sustituir una FRU,
compruebe que todos los tornillos, muelles y dems piezas
pequeas se encuentran en su sitio y no se encuentran sueltas
dentro del sistema. Comprubelo agitando el sistema y
escuchando los posibles ruidos que provocaran. Las piezas
metlicas pueden causar cortocircuitos elctricos.
Safety notices
6 ThinkPad R40
Safety notice 2
DANGER
Some standby batteries contain a small amount of nickel and
cadmium. Do not disassemble a standby battery, recharge it,
throw it into fire or water, or short-circuit it. Dispose of the
battery as required by local ordinances or regulations. Use
only the battery in the appropriate parts listing. Use of an
incorrect battery can result in ignition or explosion of the
battery.
Certaines batteries de secours contiennent du nickel et du
cadmium. Ne les dmontez pas, ne les rechargez pas, ne les
exposez ni au feu ni leau. Ne les mettez pas en
court-circuit. Pour les mettre au rebut, conformez-vous la
rglementation en vigueur. Lorsque vous remplacez la pile de
sauvegarde ou celle de lhorloge temps rel, veillez
nutiliser que les modles cits dans la liste de pices
dtaches adquate. Une batterie ou une pile inapproprie
risque de prendre feu ou dexploser.
Die Bereitschaftsbatterie, die sich unter dem
Diskettenlaufwerk befindet, kann geringe Mengen Nickel und
Cadmium enthalten. Sie darf nur durch die Verkaufsstelle
oder den IBM Kundendienst ausgetauscht werden. Sie darf
nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer
oder Wasser ausgesetzt werden. Die Batterie kann schwere
Verbrennungen oder Vertzungen verursachen. Bei der
Entsorgung die rtlichen Bestimmungen fr Sondermll
beachten. Beim Ersetzen der Bereitschafts-oder
Systembatterie nur Batterien des Typs verwenden, der in der
Ersatzteilliste aufgefhrt ist. Der Einsatz falscher Batterien
kann zu Entzndung oder Explosion fhren.
(continued)
Safety notices
Introduction 7
(continuation of safety notice 2)
Alcune batterie di riserva contengono una piccola quantit di
nichel e cadmio. Non smontarle, ricaricarle, gettarle nel fuoco
o nellacqua n cortocircuitarle. Smaltirle secondo la
normativa in vigore (DPR 915/82, successive disposizioni e
disposizioni locali). Quando si sostituisce la batteria dellRTC
(real time clock) o la batteria di supporto, utilizzare soltanto i
tipi inseriti nellappropriato Catalogo parti. Limpiego di una
batteria non adatta potrebbe determinare lincendio o
lesplosione della batteria stessa.
Algunas bateras de reserva contienen una pequea cantidad
de nquel y cadmio. No las desmonte, ni recargue, ni las
eche al fuego o al agua ni las cortocircuite. Deschelas tal
como dispone la normativa local. Utilice slo bateras que se
encuentren en la lista de piezas. La utilizacin de una batera
no apropiada puede provocar la ignicin o explosin de la
misma.
Safety notices
8 ThinkPad R40
Safety notice 3
DANGER
The battery pack contains small amounts of nickel. Do not
disassemble it, throw it into fire or water, or short-circuit it.
Dispose of the battery pack as required by local ordinances
or regulations. Use only the battery in the appropriate parts
listing when replacing the battery pack. Use of an incorrect
battery can result in ignition or explosion of the battery.
La batterie contient du nickel. Ne la dmontez pas, ne
lexposez ni au feu ni leau. Ne la mettez pas en
court-circuit. Pour la mettre au rebut, conformez-vous la
rglementation en vigueur. Lorsque vous remplacez la
batterie, veillez nutiliser que les modles cits dans la liste
de pices dtaches adquate. En effet, une batterie
inapproprie risque de prendre feu ou dexploser.
Akkus enthalten geringe Mengen von Nickel. Sie drfen nicht
zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder
Wasser ausgesetzt werden. Bei der Entsorgung die rtlichen
Bestimmungen fr Sondermll beachten. Beim Ersetzen der
Batterie nur Batterien des Typs verwenden, der in der
Ersatzteilliste aufgefhrt ist. Der Einsatz falscher Batterien
kann zu Entzndung oder Explosion fhren.
La batteria contiene piccole quantit di nichel. Non
smontarla, gettarla nel fuoco o nellacqua n cortocircuitarla.
Smaltirla secondo la normativa in vigore (DPR 915/82,
successive disposizioni e disposizioni locali). Quando si
sostituisce la batteria, utilizzare soltanto i tipi inseriti
nellappropriato Catalogo parti. Limpiego di una batteria non
adatta potrebbe determinare lincendio o lesplosione della
batteria stessa.
(continued)
Safety notices
Introduction 9
(continuation of safety notice 3)
Las bateras contienen pequeas cantidades de nquel. No
las desmonte, ni recargue, ni las eche al fuego o al agua ni
las cortocircuite. Deschelas tal como dispone la normativa
local. Utilice slo bateras que se encuentren en la lista de
piezas al sustituir la batera. La utilizacin de una batera no
apropiada puede provocar la ignicin o explosin de la
misma.
Safety notices
10 ThinkPad R40
Safety notice 4
DANGER
The lithium battery can cause a fire, an explosion, or a
severe burn. Do not recharge it, remove its polarized
connector, disassemble it, heat it above 100C (212F),
incinerate it, or expose its cell contents to water. Dispose of
the battery as required by local ordinances or regulations.
Use only the battery in the appropriate parts listing. Use of
an incorrect battery can result in ignition or explosion of the
battery.
La pile de sauvegarde contient du lithium. Elle prsente des
risques dincendie, dexplosion ou de brlures graves. Ne la
rechargez pas, ne retirez pas son connecteur polaris et ne
la dmontez pas. Ne lexposez pas une temperature
suprieure 100C, ne la faites pas brler et nen exposez
pas le contenu leau. Mettez la pile au rebut conformment
la rglementation en vigueur. Une pile inapproprie risque
de prendre feu ou dexploser.
Die Systembatterie ist eine Lithiumbatterie. Sie kann sich
entznden, explodieren oder schwere Verbrennungen
hervorrufen. Batterien dieses Typs drfen nicht aufgeladen,
zerlegt, ber 100 C erhitzt oder verbrannt werden. Auch darf
ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der
zur richtigen Polung angebrachte Verbindungsstecker
entfernt werden. Bei der Entsorgung die rtlichen
Bestimmungen fr Sondermll beachten. Beim Ersetzen der
Batterie nur Batterien des Typs verwenden, der in der
Ersatzteilliste aufgefhrt ist. Der Einsatz falscher Batterien
kann zu Entzndung oder Explosion fhren.
(continued)
Safety notices
Introduction 11
(continuation of safety notice 4)
La batteria di supporto e una batteria al litio e puo
incendiarsi, esplodere o procurare gravi ustioni. Evitare di
ricaricarla, smontarne il connettore polarizzato, smontarla,
riscaldarla ad una temperatura superiore ai 100 gradi
centigradi, incendiarla o gettarla in acqua. Smaltirla secondo
la normativa in vigore (DPR 915/82, successive disposizioni e
disposizioni locali). Limpiego di una batteria non adatta
potrebbe determinare lincendio o lesplosione della batteria
stessa.
La batera de repuesto es una batera de litio y puede
provocar incendios, explosiones o quemaduras graves. No la
recargue, ni quite el conector polarizado, ni la desmonte, ni
caliente por encima de los 100C (212F), ni la incinere ni
exponga el contenido de sus celdas al agua. Deschela tal
como dispone la normativa local.
Safety notices
12 ThinkPad R40
Safety notice 5
If the LCD breaks and the fluid from inside the LCD gets into your
eyes or on your hands, immediately wash the affected areas with
water for at least 15 minutes. Seek medical care if any symptoms
from the fluid are present after washing.
Si le panneau daffichage cristaux liquides se brise et que vous
recevez dans les yeux ou sur les mains une partie du fluide,
rincez-les abondamment pendant au moins quinze minutes.
Consultez un mdecin si des symptmes persistent aprs le
lavage.
Die Leuchtstoffrhre im LCD-Bildschirm enthlt Quecksilber. Bei
der Entsorgung die rtlichen Bestimmungen fr Sondermll
beachten. Der LCD-Bildschirm besteht aus Glas und kann
zerbrechen, wenn er unsachgem behandelt wird oder der
Computer auf den Boden fllt. Wenn der Bildschirm beschdigt ist
und die darin befindliche Flssigkeit in Kontakt mit Haut und
Augen gert, sollten die betroffenen Stellen mindestens 15
Minuten mit Wasser abgesplt und bei Beschwerden
anschlieend ein Arzt aufgesucht werden.
Nel caso che caso lLCD si dovesse rompere ed il liquido in esso
contenuto entrasse in contatto con gli occhi o le mani, lavare
immediatamente le parti interessate con acqua corrente per
almeno 15 minuti; poi consultare un medico se i sintomi
dovessero permanere.
Si la LCD se rompe y el fluido de su interior entra en contacto
con sus ojos o sus manos, lave inmediatamente las reas
afectadas con agua durante 15 minutos como mnimo. Obtenga
atencin medica si se presenta algn sntoma del fluido despues
de lavarse.
Safety notices
Introduction 13
Safety notice 6
DANGER
To avoid shock, do not remove the plastic cover that protects
the lower part of the inverter card.
Afin dviter tout risque de choc lectrique, ne retirez pas le
cache en plastique protgeant la partie infrieure de la carte
dalimentation.
Aus Sicherheitsgrnden die Kunststoffabdeckung, die den
unteren Teil der Spannungswandlerplatine umgibt, nicht
entfernen.
Per evitare scosse elettriche, non rimuovere la copertura in
plastica che avvolge la parte inferiore della scheda
invertitore.
Para evitar descargas, no quite la cubierta de plstico que
rodea la parte baja de la tarjeta invertida.
Safety notices
14 ThinkPad R40
Safety notice 7
DANGER
Though the main batteries have low voltage, a shorted or
grounded battery can produce enough current to burn
personnel or combustible materials.
Bien que le voltage des batteries principales soit peu lev,
le court-circuit ou la mise la masse dune batterie peut
produire suffisamment de courant pour brler des matriaux
combustibles ou causer des brlures corporelles graves.
Obwohl Hauptbatterien eine niedrige Spannung haben,
knnen sie doch bei Kurzschlu oder Erdung genug Strom
abgeben, um brennbare Materialien zu entznden oder
Verletzungen bei Personen hervorzurufen.
Sebbene le batterie di alimentazione siano a basso voltaggio,
una batteria in corto circuito o a massa pu fornire corrente
sufficiente da bruciare materiali combustibili o provocare
ustioni ai tecnici di manutenzione.
Aunque las bateras principales tienen un voltaje bajo, una
batera cortocircuitada o con contacto a tierra puede
producir la corriente suficiente como para quemar material
combustible o provocar quemaduras en el personal.
Safety notices
Introduction 15
Safety notice 8
DANGER
Before removing any FRU, power off the computer, unplug all
power cords from electrical outlets, remove the battery pack,
and then disconnect any interconnecting cables.
Avant de retirer une unit remplaable en clientle, mettez le
systme hors tension, dbranchez tous les cordons
dalimentation des socles de prise de courant, retirez la
batterie et dconnectez tous les cordons dinterface.
Die Stromzufuhr mu abgeschaltet, alle Stromkabel aus der
Steckdose gezogen, der Akku entfernt und alle
Verbindungskabel abgenommen sein, bevor eine FRU
entfernt wird.
Prima di rimuovere qualsiasi FRU, spegnere il sistema,
scollegare dalle prese elettriche tutti i cavi di alimentazione,
rimuovere la batteria e poi scollegare i cavi di
interconnessione.
Antes de quitar una FRU, apague el sistema, desenchufe
todos los cables de las tomas de corriente elctrica, quite la
batera y, a continuacin, desconecte cualquier cable de
conexin entre dispositivos.
Safety notices
16 ThinkPad R40
Safety information
The following section presents the safety information that
you need to be familiar with before servicing an IBM
mobile computer.
General safety
Follow these rules to ensure general safety:
v Observe good housekeeping in the area of the
machines during and after maintenance.
v When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between
your feet.
3. Use a slow lifting force. Never move suddenly or
twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg
muscles; this action removes the strain from the
muscles in your back. Do not attempt to lift any
object that weighs more than 16 kg (35 lb) or objects
that you think are too heavy for you.
v Do not perform any action that causes hazards to the
customer, or that makes the equipment unsafe.
v Before you start the machine, ensure that other service
representatives and the customers personnel are not in
a hazardous position.
v Place removed covers and other parts in a safe place,
away from all personnel, while you are servicing the
machine.
v Keep your toolcase away from walk areas so that other
people will not trip over it.
v Do not wear loose clothing that can be trapped in the
moving parts of a machine. Make sure that your sleeves
are fastened or rolled up above your elbows. If your hair
is long, fasten it.
v Insert the ends of your necktie or scarf inside clothing or
fasten it with a nonconductive clip, approximately 8
centimeters (3 inches) from the end.
v Do not wear jewelry, chains, metal-frame eyeglasses, or
metal fasteners for your clothing.
Attention: Metal objects are good electrical
conductors.
v Wear safety glasses when you are hammering, drilling,
soldering, cutting wire, attaching springs, using solvents,
or working in any other conditions that might be
hazardous to your eyes.
Safety information
Introduction 17
v After service, reinstall all safety shields, guards, labels,
and ground wires. Replace any safety device that is
worn or defective.
v Reinstall all covers correctly before returning the
machine to the customer.
Electrical safety
Observe the following rules when working on electrical
equipment.
Important
Use only approved tools and test equipment. Some
hand tools have handles covered with a soft
material that does not insulate you when working
with live electrical currents.
Many customers have, near their equipment, rubber
floor mats that contain small conductive fibers to
decrease electrostatic discharges. Do not use this
type of mat to protect yourself from electrical shock.
v Find the room emergency power-off (EPO) switch,
disconnecting switch, or electrical outlet. If an electrical
accident occurs, you can then operate the switch or
unplug the power cord quickly.
v Do not work alone under hazardous conditions or near
equipment that has hazardous voltages.
v Disconnect all power before:
Performing a mechanical inspection
Working near power supplies
Removing or installing main units
v Before you start to work on the machine, unplug the
power cord. If you cannot unplug it, ask the customer to
power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
v If you need to work on a machine that has exposed
electrical circuits, observe the following precautions:
Ensure that another person, familiar with the
power-off controls, is near you.
Attention: Another person must be there to switch
off the power, if necessary.
Use only one hand when working with powered-on
electrical equipment; keep the other hand in your
pocket or behind your back.
Attention: An electrical shock can occur only when
there is a complete circuit. By observing the above
rule, you may prevent a current from passing through
your body.
Safety information
18 ThinkPad R40
When using testers, set the controls correctly and
use the approved probe leads and accessories for
that tester.
Stand on suitable rubber mats (obtained locally, if
necessary) to insulate you from grounds such as
metal floor strips and machine frames.
Observe the special safety precautions when you work
with very high voltages; these instructions are in the
safety sections of maintenance information. Use
extreme care when measuring high voltages.
v Regularly inspect and maintain your electrical hand tools
for safe operational condition.
v Do not use worn or broken tools and testers.
v Never assume that power has been disconnected from
a circuit. First, check that it has been powered off.
v Always look carefully for possible hazards in your work
area. Examples of these hazards are moist floors,
nongrounded power extension cables, power surges,
and missing safety grounds.
v Do not touch live electrical circuits with the reflective
surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury and
machine damage.
v Do not service the following parts with the power on
when they are removed from their normal operating
places in a machine:
Power supply units
Pumps
Blowers and fans
Motor generators
and similar units. (This practice ensures correct
grounding of the units.)
v If an electrical accident occurs:
Use caution; do not become a victim yourself.
Switch off power.
Send another person to get medical aid.
Safety inspection guide
The purpose of this inspection guide is to assist you in
identifying potentially unsafe conditions. As each machine
was designed and built, required safety items were
installed to protect users and service personnel from injury.
This guide addresses only those items. You should use
good judgment to identify potential safety hazards due to
attachment of non-IBM features or options not covered by
this inspection guide.
Safety information
Introduction 19
If any unsafe conditions are present, you must determine
how serious the apparent hazard could be and whether
you can continue without first correcting the problem.
Consider these conditions and the safety hazards they
present:
v Electrical hazards, especially primary power (primary
voltage on the frame can cause serious or fatal
electrical shock)
v Explosive hazards, such as a damaged CRT face or a
bulging capacitor
v Mechanical hazards, such as loose or missing hardware
To determine whether there are any potentially unsafe
conditions, use the following checklist at the beginning of
every service task. Begin the checks with the power off,
and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or
sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition.
Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the external
ground pin and frame ground.
b. The power cord should be the type specified in the
parts list.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use good
judgment as to the safety of any non-IBM alterations.
6. Check inside the unit for any obvious unsafe
conditions, such as metal filings, contamination, water
or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws
or rivets) have not been removed or tampered with.
Handling devices that are sensitive to
electrostatic discharge
Any computer part containing transistors or integrated
circuits (ICs) should be considered sensitive to electrostatic
discharge (ESD.) ESD damage can occur when there is a
difference in charge between objects. Protect against ESD
Safety information
20 ThinkPad R40
damage by equalizing the charge so that the machine, the
part, the work mat, and the person handling the part are all
at the same charge.
Notes
1. Use product-specific ESD procedures when they
exceed the requirements noted here.
2. Make sure that the ESD protective devices you
use have been certified (ISO 9000) as fully
effective.
When handling ESD-sensitive parts:
v Keep the parts in protective packages until they are
inserted into the product.
v Avoid contact with other people.
v Wear a grounded wrist strap against your skin to
eliminate static on your body.
v Prevent the part from touching your clothing. Most
clothing is insulative and retains a charge even when
you are wearing a wrist strap.
v Use the black side of a grounded work mat to provide a
static-free work surface. The mat is especially useful
when handling ESD-sensitive devices.
v Select a grounding system, such as those listed below,
to provide protection that meets the specific service
requirement.
Note
The use of a grounding system is desirable but
not required to protect against ESD damage.
Attach the ESD ground clip to any frame ground,
ground braid, or green-wire ground.
Use an ESD common ground or reference point
when working on a double-insulated or
battery-operated system. You can use coax or
connector-outside shells on these systems.
Use the round ground-prong of the AC plug on
AC-operated computers.
Grounding requirements
Electrical grounding of the computer is required for
operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a
certified electrician.
Safety information
Introduction 21
Laser compliance statement
Some IBM Personal Computer models are equipped from
the factory with an optical storage device such as a
CD-ROM drive or a DVD-ROM drive. They are also sold
separately as options. The drive is certified in the U.S. to
conform to the requirements of the Department of Health
and Human Services 21 Code of Federal Regulations
(DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the
requirements of the International Electrotechnical
Commission (IEC) 825 and CENELEC EN 60 825 for
Class 1 laser products.
Laser compliance statement
22 ThinkPad R40
When a CD-ROM drive, DVD drive or the other laser
product is installed, note the following:
CAUTION:
Use of controls or adjustments or performance of procedures
other than those specified herein might result in hazardous
radiation exposure.
O uso de controles, ajustes ou desempenho de
procedimentos diferentes daqueles aqui especificados pode
resultar em perigosa exposio radiao.
Pour viter tout risque dexposition au rayon laser, respectez
les consignes de rglage et dutilisation des commandes,
ainsi que les procdures dcrites.
Werden Steuer- und Einstellelemente anders als hier
festgesetzt verwendet, kann gefhrliche Laserstrahlung
auftreten.
Lutilizzo di controlli, regolazioni o lesecuzione di procedure
diverse da quelle specificate possono provocare
lesposizione a.
El uso de controles o ajustes o la ejecucin de
procedimientos distintos de los aqu especificados puede
provocar la exposicin a radiaciones peligrosas.
Opening the CD-ROM drive, DVD-ROM drive or the other
optical storage device could result in exposure to
hazardous laser radiation. There are no serviceable parts
inside those drives. Do not open.
Laser compliance statement
Introduction 23
Some CD-ROM drives, DVD-ROM drives, or other optical
storage devices contain an embedded Class 3A or Class
3B laser diode. Note the following:
DANGER
Emits visible and invisible laser radiation when open. Do not
stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Radiao por raio laser ao abrir. No olhe fixo no feixe de
luz, no olhe diretamente por meio de instrumentos ticos e
evite exposio direta com o feixe de luz.
Rayonnement laser si carter ouvert. vitez de fixer le
faisceau, de le regarder directement avec des instruments
optiques, ou de vous exposer au rayon.
Laserstrahlung bei geffnetem Gert. Nicht direkt oder ber
optische Instrumente in den Laserstrahl sehen und den
Strahlungsbereich meiden.
Kinyitskor lzersugr ! Ne nzzen bele se szabad szemmel,
se optikai eszkzkkel. Kerlje a sugrnyalbbal val
rintkezst !.
Aprendo lunit vengono emesse radiazioni laser. Non fissare
il fascio, non guardarlo direttamente con strumenti ottici e
evitare lesposizione diretta al fascio.
Radiacin lser al abrir. No mire fijamente ni examine con
instrumental ptico el haz de luz. Evite la exposicin directa
al haz.
Laser compliance statement
24 ThinkPad R40
General descriptions
This chapter includes descriptions for any ThinkPad model
that has the PC-Doctor DOS diagnostics program. Some
descriptions might not apply to your particular computer.
Read this first
Before you go to the checkout guide, be sure to read this
section.
Important notes
v Only certified trained personnel should
service the computer.
v Read the entire FRU removal and replacement
page before replacing any FRU.
v Use new nylon-coated screws when you
replace FRUs.
v Be extremely careful during such write
operations as copying, saving, or formatting.
Drives in the computer that you are servicing
sequence might have been altered. If you select
an incorrect drive, data or programs might be
overwritten.
v Replace FRUs only for the correct model.
When you replace a FRU, make sure the model
of the machine and the FRU part number are
correct by referring to the FRU parts list.
v A FRU should not be replaced because of a
single, unreproducible failure. Single failures
can occur for a variety of reasons that have
nothing to do with a hardware defect, such as
cosmic radiation, electrostatic discharge, or
software errors. Consider replacing a FRU only
when a problem recurs. If you suspect that a
FRU is defective, clear the error log and run the
test again. If the error does not recur, do not
replace the FRU.
v Be careful not to replace a nondefective FRU.
What to do first
When you do return a FRU, you must include the following
information in the parts exchange form or parts return form
that you attach to it:
__ 1. Name and phone number of servicer
__ 2. Date of service
__ 3. Date on which the machine failed
Copyright IBM Corp. 2003 25
__ 4. Date of purchase
__ 5. Failure symptoms, error codes appearing on the
display, and beep symptoms
__ 6. Procedure index and page number in which the
failing FRU was detected
__ 7. Failing FRU name and part number
__ 8. Machine type, model number, and serial number
__ 9. Customers name and address
Note for warranty:
During the warranty period, the customer may be
responsible for repair costs if the computer damage was
caused by misuse, accident, modification, unsuitable
physical or operating environment, or improper
maintenance by the customer. The following list provides
some common items that are not covered under warranty
and some symptoms that might indicate that the system
was subjected to stress beyond normal use.
Before checking problems with the computer, determine
whether the damage is covered under the warranty by
referring to the following:
The following are not covered under warranty:
v LCD panel cracked from the application of excessive
force or from being dropped
v Scratched (cosmetic) parts
v Distortion, deformation, or discoloration of the cosmetic
parts
v Cracked or broken plastic parts, broken latches, broken
pins, or broken connectors caused by excessive force
v Damage caused by liquid spilled into the system
v Damage caused by the improper insertion of a PC Card
or the installation of an incompatible card
v Damage caused by foreign material in the diskette drive
v Diskette drive damage caused by pressure on the
diskette drive cover or by the insertion of a diskette with
multiple labels
v Damaged or bent diskette eject button
v Fuses blown by attachment of a nonsupported device
v Forgotten computer password (making the computer
unusable)
v Sticky keys caused by spilling a liquid onto the keyboard
The following symptoms might indicate damage
caused by nonwarranted activities:
v Missing parts might be a symptom of unauthorized
service or modification.
Read this first
26 ThinkPad R40
v If the spindle of a hard-disk drive becomes noisy, it may
have been subjected to excessive force, or dropped.
Read this first
General descriptions 27
Related service information
This section provides information about the following:
v Service web site
v Restoring the preloaded system
v Passwords on page 30
v Power management on page 32
Service web site
When the latest maintenance diskette and the system
program service diskette become available, a notice will be
posted on http://www.ibm.com/pc/partner/infotips
Restoring the preloaded system
If the data on a hard-disk drive is damaged or accidentally
erased, you can restore the software that was shipped with
the computer. This software includes the pre-installed
operating system, applications, and device drivers.
To restore the pre-installed software, you can use either
the Product Recovery program or a recovery CD.
Ordering the recovery CD
When the hard-disk drive is replaced because of a
failure, no Product Recovery program is on the new
hard disk. In this case, you must use the Product
Recovery CD for the computer. Order the recovery
CD and the hard-disk drive at the same time so that
you can recover the new hard-disk drive with the
pre-installed software when they arrive. For
information on which CD to order, see Recovery
CDs on page 161
The Product Recovery program is in the service partition, a
section of the hard-disk drive that is not displayed by
Windows Explorer.
Attention: All of the files on the primary hard-disk
partition (usually drive C) will be lost in the recovery
process. Be sure to back up copies of the files you have
saved on your drive C before you begin.
Product Recovery program
If your hard disk drive data is damaged or accidentally
erased, you can restore the software that was shipped with
your computer. This software includes your pre-installed
operating system, applications, and device drivers.
You can restore your pre-installed software using the
Product Recovery program.
Related service information
28 ThinkPad R40
The Product Recovery program is in a section of your hard
disk drive that is not displayed by Windows Explorer.
Note: The recovery process might take up to 2 hours.
Attention
All of the files on the primary hard disk
partition (usually drive C) will be lost in the
recovery process. Be sure to back up copies
of the files you have saved on your drive C
before you begin.
To use the Product Recovery program to restore your
pre-installed software, do the following:
1. If possible, save all your files and shut down your
operating system.
2. Turn off your computer.
3. Turn on your computer. Watch the display carefully.
When the following message is displayed, press the
blue Access IBM button to open the Access IBM
Predesktop Area: To interrupt normal startup, press
the blue Access IBM button. (If Windows is not
running normally and does not open, the Access IBM
Predesktop Area will open automatically.)
4. Double-click the Recover to factory contents.
5. Follow the instructions on the screen.
6. When the Product Recovery program finishes, your
computer will restart and begin the configuration
process.
Using the recovery CD
To create the service partition and install the preloaded
system from the recovery CD, do the following:
To create the service partition:
1. Erase all partitions on the hard-disk drive, using FDISK
or a similar application.
2. Boot with the recovery CD (and the boot diskette if
required.)
3. Following message is displayed: Your computer
originally included a Product Recovery program ...
Reinstall the Product Recovery program? (Y/N) [ ].
Note: If the hard-disk drive contains any partitions, you
do not receive this message; go to step 1.
4. Press Y key. The service partition is created and
loaded with the Product Recovery program files.
Related service information
General descriptions 29
Note: If you do not want to create the service partition,
press N key, and then go to step 8.
5. At next window, press Enter to continue.
v The service partition is created. The system
automatically reboots during this process.
v The recovery process copies some files to the
service partition, and PKUNZIPs others.
v Follow the prompts. You may be prompted to
change CDs.
v When the process is complete, the system reboots.
Continue to step 6 to install preloaded system.
Install preloaded system from CD:
6. Boot with the recovery CD (and the boot diskette if
required.)
7. If the hard-disk drive is blank, the following message
is displayed: Your computer originally included a
Product Recovery program ... Reinstall the
Product Recovery program? (Y/N) [ ].
v To install the service partition, go to step 4.
v To preload the hard-disk drive without installing the
service partition, press N key.
8. If you get a message asking which operating system
to install, select the proper operating system and
press Enter.
9. A message is displayed: Full Recovery:. Press
Enter to select.
10. On each of the next three windows, press the Y key.
11. Follow the prompts to complete the recovery.
Passwords
As many as three passwords may be needed for any
ThinkPad computer: the power-on password (POP), the
hard-disk password (HDP), and the supervisor password
(SVP).
If any of these passwords has been set, a prompt for it
appears on the screen whenever the computer is turned
on. The computer does not start until the password is
entered.
Exception: If only an SVP is installed, the password
prompt does not appear when the operating
system is booted.
Related service information
30 ThinkPad R40
Power-on password:
A power-on password (POP) protects the system from
being powered on by an unauthorized person. The
password must be entered before an operating system can
be booted.
Hard-disk password:
There are two hard-disk passwords (HDPs):
v User HDPfor the user
v Master HDPfor the system administrator, who can use
it to get access to the hard disk even if the user has
changed the user HDP
Note: There are two modes for the HDP: User only and
Master + User. The Master + User mode requires
two HDPs; the system administrator enters both in
the same operation. The system administrator then
provides the user HDP to the system user.
Attention: If the user HDP has been forgotten, check
whether a master HDP has been set. If it has, it can be
used for access to the hard-disk drive. If no master HDP is
available, IBM does not provide any services to reset
either the user or the master HDP, or to recover data from
the hard-disk drive. The hard-disk drive can be replaced
for a scheduled fee.
Supervisor password:
A supervisor password (SVP) protects the system
information stored in the IBM BIOS Setup Utility. The SVP
must be entered in order to get access to the IBM BIOS
Setup Utility and make changes to system configuration
settings.
Attention: If the SVP has been forgotten and cannot be
made available to the servicer, there is no service
procedure to reset the password. The system board must
be replaced for a scheduled fee.
How to remove the power-on password
To remove a POP that you have forgotten, do the
following:
(A) If no SVP has been set:
1. Turn off the computer.
2. Remove the battery pack.
For how to remove the battery pack, see 1010 Battery
pack on page 64.
3. Remove the backup battery.
For how to remove the backup battery, see 1070
Backup battery on page 81.
Related service information
General descriptions 31
4. Turn on the computer and wait until the POST ends.
After the POST ends, the password prompt does not
appear. The POP has been removed.
5. Reinstall the backup battery and the battery pack.
(B) If an SVP has been set and is known by the servicer:
1. Turn on the computer by pressing and holding F1.
2. Enter the SVP. The IBM BIOS Setup Utility menu
appears.
3. Select Password, using the cursor keys to move down
the menu.
4. Select Power-On Password.
5. At the Enter Current Password field, enter the SVP.
6. When the Enter New Password field opens, leave it
blank and press Enter twice.
7. In the Changes have been saved window, press Enter.
8. Press F10; then, in the Setup confirmation window,
select Yes .
How to remove the hard-disk password
Attention: If User only mode is selected and the user
HDP has been forgotten and cannot be made available to
the servicer, IBM does not provide any services to reset
the user HDPs or to recover data from the hard-disk drive.
The hard-disk drive can be replaced for a scheduled fee.
To remove a user HDP that has been forgotten, when the
SVP and the master HDP are known, do the following:
1. Power on the computer by pressing and holding F1.
2. Enter the SVP. The IBM BIOS Setup Utility menu
appears.
3. Select Password, using the cursor keys to move down
the menu.
4. Select Hard-disk x password, where x is the letter of
the hard-disk drive. A pop-up window opens.
5. Select Master HDP.
6. Enter the master HDP; then leave the New Password
field blank and press Enter twice.
7. Press F10.
8. Select Yes in the Setup Configuration window.
Both user HDP and master HDP will have been
removed.
Power management
To reduce power consumption, the computer has three
power management modes: screen blank, standby, and
hibernation.
Related service information
32 ThinkPad R40
Notes
v Screen blank mode is called standby mode in
Windows 95 and Windows NT.
v Standby mode is called suspend mode in
Windows 95 and Windows NT.
Screen blank mode
Screen blank mode has three variants, as follows:
1. If you press Fn+F3, or the time set on the LCD off
timer in IBM BIOS Setup Utility expires,
v The LCD backlight turns off.
v The hard-disk drive motor stops.
v The speaker is muted.
2. If you are using the ACPI operating system and you
press Fn+F3,
v The LCD backlight turns off.
v The hard-disk drive motor stops.
3. If the time set on the Turn off monitor timer in the
operating system expires,
v The LCD backlight turns off.
To end screen blank mode and resume normal operation,
press any key.
Standby mode
When the computer enters standby mode, the following
events occur in addition to what occurs in screen blank
mode:
v The LCD is powered off.
v The hard-disk drive is powered off.
v The CPU stops.
To enter standby mode, press Fn+F4.
Note: You can change the action of Fn+F4, if you are
using the ACPI operating system.
In certain circumstances, the computer goes into standby
mode automatically:
v If a suspend time has been set on the timer, and the
user does not do any operation with the keyboard, the
TrackPoint, the hard disk, the parallel connector, or the
diskette drive within that time.
v If the battery indicator blinks orange, indicating that the
battery power is low. (Alternatively, if Hibernate when
battery becomes low has been selected in the Power
Management Properties window, the computer goes
into hibernation mode.)
Related service information
General descriptions 33
Note for the APM operating system:
Even if you do not set the low-battery alarm, the charge
indicator notifies you when the battery is low, and then the
computer enters the power-saving mode automatically.
This default low-battery behavior is independent of the
operating system; so if you have set the low-battery alarm,
the computer may not do what you specified. It chooses
either your setting or the default setting, whichever is
appropriate.
If you are using the ACPI operating system, only the
low-battery alarm is available.
To cause the computer to return from standby mode and
resume operation, do one of the following:
v Press the Fn key.
v Open the LCD cover.
v Turn on the power switch.
Also, the computer automatically returns from standby
mode and resumes operation in either of the following
events:
v The ring indicator (RI) is signaled by a serial device or a
PC Card device (Windows 2000 does not support the
ring indicator (RI) resume by PC Card device.)
v The time set on the resume timer elapses. In Windows
98, the Scheduled Tasks setting takes priority over the
Resume on timer selection in the Power Management
Properties window.
Note: The computer does not accept any input
immediately after it enters standby mode. Wait a
few seconds before taking any action to reenter
operation mode.
Hibernation mode
Note for Windows NT
If you are using Windows NT in the default format,
NTFS, you cannot create a hibernation file. If you
want to use hibernation mode, you will need to
reinstall Windows NT with FAT format.
In hibernation mode, the following occurs:
v The system status, RAM, VRAM, and setup data are
stored on the hard disk.
v The system is powered off.
Note: If the computer enters the hibernation mode while it
is docked to the docking station, do not undock it
from the docking station before resuming normal
Related service information
34 ThinkPad R40
operation. If you do undock it and then try to
resume normal operation, you will get an error
message, and you will have to restart the system.
To cause the computer to enter hibernation mode, do any
of the following:
v Press the Fn+F12 keys.
v If you are using the APM operating system and have set
the mode to Power switch mode [Hibernation], turn
off the power switch.
v If you are using the ACPI operating system and have
defined one of the following actions as the event that
causes the system to go into hibernation mode, perform
that action.
Closing the lid.
Pressing the power button.
Pressing Fn+F4 keys.
Also, the computer goes into hibernation mode
automatically in either of the following conditions:
v If a hibernation time has been set on the timer, and the
user does not do any operation with the keyboard, the
TrackPoint, the hard-disk drive, the parallel connector, or
the diskette drive within that time.
v If the timer conditions are satisfied in suspend mode.
v If you are using the APM operating system and have set
the mode to Hibernate when battery becomes low,
and the battery charge becomes critically low.
When the power is turned on, the computer returns from
hibernation mode and resumes operation. The hibernation
file in the boot record on the hard-disk drive is read, and
system status is restored from the hard-disk drive.
Related service information
General descriptions 35
Checkout guide
Use the following procedures as a guide in identifying and
correcting problems with the ThinkPad computer.
Note: The diagnostic tests are intended to test only IBM
products. The use of non-IBM products, prototype
cards, or modified options can lead to false
indications of errors and invalid system responses.
1. Identify the failing symptoms in as much detail as
possible.
2. Verify the symptoms. Try to re-create the failure by
running the diagnostic test or by repeating the
operation.
Testing the computer
The ThinkPad computer has a test program called
PC-Doctor
Pentium
4 processor- M 1.8/
1.9/ 2.0/ 2.2/2.4GHz, L2 512 KB cache
v Mobile Intel
Celeron
Processor 1.6/
1.8GHz, L2 256KB cache
2684, 2685
v Mobile Intel
Pentium
4 processor- M
1.8GHz, L2 512 KB cache
v Mobile Intel
Celeron
Processor 1.7/
1.8GHz, L2 256KB cache
2722, 2723, 2724
v Mobile Intel
Genuine