Grid Analysis: Making A Decision by Weighing Up Different Factors
Grid Analysis: Making A Decision by Weighing Up Different Factors
Imagine that your boss has put you in charge of taking on a new outsourced IT supplier. You've already identified
several different suppliers, and you now need to decide which one to use. You could decide to go with the low-
cost option. But you don't want to make your decision on cost alone - factors such as contract length, underlying
technology, and service levels need to be taken into consideration. So how can you make sure you make the best
decision, while taking all of these different factors into account?
Grid Analysis is a useful technique to use for making a decision. It's particularly powerful where you have a number
of good alternatives to choose from, and many different factors to take into account. This makes it a great
technique to use in almost any important decision where there isn't a clear and obvious preferred option.
Being able to use Grid Analysis means that you can take decisions confidently and rationally, at a time when other
people might be struggling to make a decision.
Example:
A windsurfing enthusiast is about to replace his car. He needs one that not only carries a board and sails, but also
one that will be good for business travel. He has always loved open-topped sports cars, but no car he can find is
good for all three things.
Figure 1: Example Grid Analysis Showing Unweighted Assessment of How Each Type of Car Satisfies Each Factor
Factors: Cost Board Storage Comfort Fun Look Total
Weights:
Sports Car 1 0 0 1 3 3
SUV/4x4 0 3 2 2 1 1
Family Car 2 2 1 3 0 0
Station Wagon 2 3 3 3 0 1
Next he decides the relative weights for each of the factors. He multiplies these by the scores already entered, and
totals them. This is shown in Figure 2:
Figure 2: Example Grid Analysis Showing Weighted Assessment of How Each Type of Car Satisfies Each Factor
Factors: Cost Board Storage Comfort Fun Look Total
Weights: 4 5 1 2 3 4
Sports Car 4 0 0 2 9 12 27
SUV/4x4 0 15 2 4 3 4 28
Family Car 8 10 1 6 0 0 25
Station Wagon 8 15 3 6 0 4 36
This gives an interesting result: Despite its lack of fun, a station wagon is the best choice. Windsurfing really
matters to him!
Key Points
Grid Analysis helps you to decide between several options, where you need to take many different factors into
account. To use the tool, lay out your options as rows on a table. Set up the columns to show the factors you need
to consider. Score each choice for each factor using numbers from 0 (poor) to 5 (very good), and then allocate
weights to show the importance of each of these factors. Multiply each score by the weight of the factor, to show
its contribution to the overall selection. Finally add up the total scores for each option. The highest scoring option
will be the best option.
Note:
Grid Analysis is the simplest form of Multiple Criteria Decision Analysis (MCDA), also known as Multiple Criteria
Decision Aid or Multiple Criteria Decision Management (MCDM). Sophisticated MCDA can involve highly complex
modelling of different potential scenarios, using advanced mathematics. A lot of business decision making,
however, is based on approximate or subjective data. Where this is the case, Grid Analysis may be all that’s
needed.