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Printer Cold Reset and Config Guide v2

This document provides steps to perform a cold reset or factory reset on various printer models to restore default settings. Common steps include holding down specific buttons on the printer control panel while powering on the printer. This resets things like network settings, counters, and removes any custom configurations, restoring the printer to its original out-of-box state. Specific buttons and steps vary between models, for example some Brother printers require holding the "Go" button, while for HP models it may be the "Online" or "Checkmark" button. The reset then completes during the printer's power-on sequence once the buttons are released.

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0% found this document useful (1 vote)
656 views32,767 pages

Printer Cold Reset and Config Guide v2

This document provides steps to perform a cold reset or factory reset on various printer models to restore default settings. Common steps include holding down specific buttons on the printer control panel while powering on the printer. This resets things like network settings, counters, and removes any custom configurations, restoring the printer to its original out-of-box state. Specific buttons and steps vary between models, for example some Brother printers require holding the "Go" button, while for HP models it may be the "Online" or "Checkmark" button. The reset then completes during the printer's power-on sequence once the buttons are released.

Uploaded by

Ser GaTe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Make - Model and Type Cold Reset Steps

lexmark e460dn, e460dtn


Driver Search
Brother
Canon
Canon imageRUNNER
Dell fix link
Epson - get link
Hp
Kodak
Konica Minolta
Kyocera and Mita
Kyocera - Alternate Site
Lanier
Lexmark
Oc - USA
Panasonic
Ricoh
Samsung
Savin
Sharp
Toshiba
Xerox
Printer Resources General Howtos and Tools
Brother Manuals and Documentation Batch Files Guide
Clearing HP maintenance counts BSOD Guide
Dell Manuals and Support Citrix - HP Compatible Drivers Guide
Dell Printer Configuration Web Tool Clear the local print spool
HP Firmware Upgrade Tips Common Printer Errors Explained (fusers etc)
HP Jet Direct reset guide Dial-a-Fix guide for Win2k/Winxp o/s issues
HP Legacy Printer Guides Filehippo: common apps download site (adobe etc)
HP Older Printers Config Pages Laser printer print defects (with pictures)
HP Parts Lookup Popular cable, adapter and hardware interfaces
HP Printer Error Codes and Lights Windows 7 Driver Links
Konica Minolta Manuals Windows Microsoft Vista "Fix it!"
Oc - sitemap
Xerox Passwords
Step 2: Select a printer (arrow)
Step 1: Click the Yellow Box
1 Turn the printer off.
2 Hold down (checkmark) and (right-arrow) while
turning the printer on.
3 Release the buttons when the clock appears, and
wait for CONFIG MENU to appear.
4 Press the arrow buttons to navigate to Restore
factory defaults, and then press (checkmark).
5 Press the arrow buttons until Restore STD NET
appears, and then press (checkmark).
The printer will then go through a reset stage.
Once this is done go into the menus and print the
network report.
*Press settings from main menu, press general
settings, press factory reset*
***Alternate instructions**********
1. From the printer control pannel, press the "Key"
icon
2. Press the arrow butons until "checkmark settings"
icon appears, and then press the "checkmark icon"
3. press the arrow buttons until "checkmark general
settings" appears, and then press the "checkmark"
icon
4. press the arrow buttons until "checkmark factory
defaults" appears, then press the checkmark icon
5. press the arrow buttons until "checmark Restore
Now" appears, then perss "checkmark icon".
additions:
panasonic
Configuration Pages
press the key button - reports - network setup page or
press key > down arrow to reports> arrow to network
setup page
Additional Resources
Warranty Lookup
Gateway
Dell
HP
IBM
Konica Minolta
Lenovo
Lexmark - try TLI#
Seagate
Sony
Toshiba
Xerox
Planar
fujitsu
0
Model and
Type
Cold Reset Steps
Brother HL-
5250DN
Turn off the printer. Make sure the front cover is closed and the power
cord is plugged in. Hold down the Go as you turn on the power switch.
Keep Go pressed down until all the LEDs light up, and then the Status
LED turns off. Release Go. Make sure that all the LEDs have turned off.
Press Go six times.
Make sure that all the LEDs light up to indicate the print server has been
reset to is default settings. The machine will restart.
Brother HL-
5370DW/HL/D
WT
Turn off the printer. Make sure the front cover is closed and the power
cord is plugged in. Hold down the Go as you turn on the power switch.
Keep Go pressed down until all the LEDs light up, and then the Status
LED turns off. Release Go. Make sure that all the LEDs have turned off.
Press Go six times.
Make sure that all the LEDs light up to indicate the print server has been
reset to is default settings. The machine will restart.
Canon -
*General
Printer* info
Dell Laser
Printer 1700,
1700dn,
1710dn
Hold Down Check/Go/Green button during power cycle. If this does not
work try again with the front/top tray open.
Additional info:
Open the front panel, hold down the green and orange buttons, turn on the
printer. Wait as the lights cycle until the error light remains on, then close
the front panel. A new config page will print, and then you will be able to
connect to the printer using the new DHCP address that has been assigned.
Alt method #2:
Power off the printer from the switch on the back. Open the front cover
and hold down the Continue and Cancel buttons while turning the printer
on
Dell Laser
Printer 1720,
1720dn
Hold Down Check/Go/Green button during power cycle. If this does not
work try again with the front/top tray open.
Additional info:
Open the front panel, hold down the green and orange buttons, turn on the
printer. Wait as the lights cycle until the error light remains on, then close
the front panel. A new config page will print, and then you will be able to
connect to the printer using the new DHCP address that has been assigned.
Dell 1720dn Master Reset
1. Power off the printer
2. Open the front door
3. Press and continue to hold the Continue button
4. Power on the printer
5. the continue button may be released ONLY after all lights flash in
sequence
6. Close the front door
This will reset all counters on the printer (drum and photoconductor)
Dell Laser
Printer 2300
series
Hold Down Check/Go/Green button during power cycle. If this does not
work try again with the front/top tray open.
You are now in the "Configuration Menu." Press the Right button until
Factory Defaults is displayed, the press the Check button.
Using the Right or Left buttons, select Restore Base (Base Printer defaults)
or Restore STD Net (Standard Network port defaults), the press the Check
button. The printer will pause, then display "Submitting Changes", then
restart.
Dell LaserJet
2330dn
To reset the factory defaults for the 2330dn, follow this procedure:
1. Power off the printer
2. Press and hold the "check" and "right" buttons while powering on the
printer. CONTINUE to HOLD these buttons until the memory config is
displayed, then you can release. (if it doesn't work try again with tray door
open)
You are now in the "Configuration Menu"
3. Press the "right" button until Factory Defaults is displayed, then press
the "check" button.
4. Using the "right" or "left" buttons, select Restore Base (Base Printer
defaults) or Restore STD Net (Standard Network port defaults), then press
the "check" button.
The printer will pause, then display "Submitting Changes", then restart.
Gestetner / NRG dsm735
HP 2200
Professional
series (Inkjet)
Press and hold ITEM and RESUME together while turning on the printer
(pressing POWER).
HP 2250
Professional
series (Inkjet)
Press and hold ITEM and RESUME together while turning on the printer
(pressing POWER).
HP 2500c,
2500cm,
2500cxi,
2500cse
Professional
series (Inkjet)
While holding down the GO button, turn on the printer.
HP 2600
Professional
series (Inkjet)
Press and hold ITEM and RESUME together while turning on the printer
(pressing POWER).
HP Business
Inkjet 3000
series
Turn off the printer. Press and hold the green SELECT key while turning
the printer on. When all three status lights on the control panel light up
(sequencing through the lights), release the green SELECT key. After
Select Language appears on the front control panel, press the Down Arrow
to "Cold Reset." Press the green SELECT key.
HP Color Inkjet
1160 series
NOTE: Because the LIO print server receives its power from the printer,
the printer must be turned on while performing the cold reset.
Remove the print server from the printer. Press and hold down the TEST
button on the print server.
While holding down the TEST button, insert the print server back into the
printer Continue holding the test button for a few seconds. Release the
TEST button. Wait two minutes for the print server to poll the network.
HP Color Inkjet
cp1700,
cp1700d, and
cp1700ps
NOTE: Because the LIO print server receives its power from the printer,
the printer must be turned on while performing the cold reset.
Remove the print server from the printer. Press and hold down the TEST
button on the print server.
While holding down the TEST button, insert the print server back into the
printer Continue holding the test button for a few seconds. Release the
TEST button. Wait two minutes for the print server to poll the network.
HP Color
Laerjet 2605,
2605dn,
2605dtn
To restore the factory-set defaults
1. Use the (Left arrow) or the (Right arrow) button to select Service, and
then press
(Select).
2. Use the (Left arrow) or the (Right arrow) button to select Restore
defaults, and then
press (Select).
The printer automatically restarts.
HP Color
LaserJet -
generic
Hold down ONLINE while turning on the printer.
HP Color
LaserJet 2500
series
Hold down the green GO button while turning on the printer. Continue to
hold the GO button until only the bottom three LEDs are on. Continue to
hold the GO button for approximately five seconds after that (until the
Attention light turns off).
HP Color
LaserJet 3700
series
Turn the printer on and allow the printer to start the power-on sequence,
then press and hold the green checkmark key until all three lights on the
control panel are lit. When Select Language appears on the display, press
the Down Arrow key until Cold Reset appears on the display. Press
SELECT and the printer will perform a cold reset and continue its power-
on sequence.
HP Color
LaserJet 4500
Hold down the green GO button for approximately five seconds while
turning on the printer.
HP Color
LaserJet 4600
series
Turn the printer on and allow the printer to start the power-on sequence,
then press and hold the green checkmark key until all three lights on the
control panel are lit.
When Select Language appears on the display, press the Up Arrow key
until Cold Reset appears on the display. Press SELECT and the printer will
perform a cold reset and continue its power-on sequence.
HP Color
LaserJet 4700,
4700n, 4700dn
Turn the printer on.
As the printer performs its power-on sequence, press and hold until all
three lights on the control panel are lit.
When SELECT LANGUAGE displays on the control panel, press [UP
BUTTON] until COLD RESET displays on the control panel.
Press [SELECT BUTTON]. The printer performs a cold reset and then
continues its power-on sequence.
HP Color
LaserJet 5
series
Hold down ONLINE while turning on the printer.
HP Color
LaserJet 5500
series
Turn the printer on and allow the printer to start the power-on sequence,
then press and hold the green checkmark key until all three lights on the
control panel are lit. When Select Language appears on the display, press
the Up Arrow key until Cold Reset appears on the display. Press SELECT
and the printer will perform a cold reset and continue its power-on
sequence.
HP Color
LaserJet 8500
Hold down the green GO button for approximately five seconds while
turning on the printer.
HP Color
LaserJet 8550
series
Hold down the green GO button for approximately five seconds while
turning on the printer.
HP Color
LaserJet
CP4005n,
CP4005dn
Turn the printer on.
As the printer performs its power-on sequence, press and hold until all
three lights on the control panel are lit.
When SELECT LANGUAGE displays on the control panel, press [UP
BUTTON] until COLD RESET displays on the control panel.
Press [SELECT BUTTON]. The printer performs a cold reset and then
continues its power-on sequence.
HP Designjet
1050c
Press the TOP button and make sure the plotter icon is on the display of
the front panel. Press the Up or Down Arrow until I/O Setup is on the
display, then press ENTER . Press the Up or Down Arrow until Network
card is on the display, then press ENTER . Press the Up or Down Arrow
until Advanced is on the display, then press ENTER . Press the Up or
Down Arrow until Reset card is on the display, then press ENTER .
HP Designjet
1055cm
Press the TOP button and make sure the plotter icon is on the display of
the front panel. Press the Up or Down Arrow until I/O Setup is on the
display, then press ENTER .
Press the Up or Down Arrow until Network card is on the display, then
press ENTER . Press the Up or Down Arrow until Advanced is on the
display, then press ENTER . Press the Up or Down Arrow until Reset card
is on the display, then press ENTER .
HP Designjet
500 series
Press TOP , Highlight the printer icon, and then press ENTER . Press the
Up or Down Arrow until I/O Setup is on the display, then press ENTER .
Press the Up or Down Arrow until Card Setup is on the display, then press
ENTER . Press the Up or Down Arrow until Advanced is on the display,
then press ENTER . Press the Up or Down Arrow until Reset card is on the
display, then press ENTER .
HP Designjet
5000 series
Press the TOP button and make sure the plotter icon is on the display of
the front panel, then press ENTER . Press the Up or Down Arrow until I/O
Setup is on the display, then press ENTER . Press the Up or Down Arrow
until ENTER is on the Display, then press ENTER . Press the Up or Down
Arrow until Card setup is on the display, then press ENTER
Press the Up or Down Arrow until Advanced is on the display, then press
ENTER . Press the Up or Down Arrow until Reset card is on the display,
then press ENTER .
HP Designjet
5500 series
Press the TOP button and make sure the plotter icon is on the display of
the front panel, then press ENTER . Press the Up or Down Arrow until I/O
Setup is on the display, then press ENTER . Press the Up or Down Arrow
until ENTER is on the Display, then press ENTER . Press the Up or Down
Arrow until Card setup is on the display, then press ENTER
Press the Up or Down Arrow until Advanced is on the display, then press
ENTER . Press the Up or Down Arrow until Reset card is on the display,
then press ENTER .
HP Designjet
800 series
Press TOP , Highlight the printer icon, and then press ENTER . Press the
Up or Down Arrow until I/O Setup is on the display, then press ENTER .
Press the Up or Down Arrow until Card Setup is on the display, then press
ENTER .
Press the Up or Down Arrow until Advanced is on the display, then press
ENTER . Press the Up or Down Arrow until Reset card is on the display,
then press ENTER .
HP Designjet
Color Pro GA
While holding down the GO button, turn on the printer.
HP Deskjet
1200c and 1200
ps
Hold down SHIFT while turning on the printer.
HP Deskjet
1600c
Hold down the BLUE button on the front panel for five seconds while
turning on the printer.
HP Deskjet
1600cm
Hold down the BLUE button on the front panel for five seconds while
turning on the printer.
HP LaserJet
1022
* Power off the printer.
* Power on the printer while depressing both the Go and Cancel buttons.
* Keep the buttons depressed. The lights will begin to flash in sequence.
* Release the buttons when all three lights begin to flash in union.
The printer is now reset (if troubles continue try generic HP methods)
HP LaserJet
1150, 1160,
1300
HP LaserJet
1200, 1220
HP LaserJet
1210
Try generic methods - on HP site or other 12xx methods
HP LaserJet
1320, 1320tn,
1320n
1. Turn the printer off.
2. Press and hold down the GO button.
3. Turn the printer on, and continue to hold the GO button for at least 5
seconds, but no longer than 15 seconds. During this process, the Attention
LED turns on.
4. Release the GO button.
Reset button method:
To cold reset the Internal HP Jetdirect print server, turn off the printer.
While pressing the Reset button on the back of the printer, turn on the
printer. Continue to press the Reset button until the printer is in the Ready
state (from 5 to 30 seconds).
Two minutes after the printer reaches the Ready state, print another
Network Configuration page, and check to see if a valid IP address is
assigned to the printer. If the IP address is still zeros, Contact HP support.
HP LaserJet
2100, 2100n,
2100tn
Printers with firmware v 19991018 or higher can cold reset the HP
Jetdirect using this method: Hold down the small JOB CANCEL button.
Turn the printer on; continue to hold the JOB CANCEL button for seven
to ten seconds, then release. Do not hold the JOB CANCEL button longer
than 10 seconds.
Printers with older firmware can cold reset the HP Jetdirect; however, the
page count and serial number on the printers Configuration page will be
lost (the serial number is, however, also printed on the back of the HP
LaserJet 2100 printer). This procedure is for reference only and should be
avoided if possible.
Print a Configuration page. This will ensure that a hardcopy of the
current page count and the electronic serial number is available. Turn off
the HP LaserJet 2100 printer. After the power is off, press and hold JOB
CANCEL . Turn the power on, and continue to hold JOB CANCEL until
all of the LEDs come on or for five to 20 or more seconds after all of the
LEDs come on.
HP LaserJet
2200, 2200dn,
2200dtn
Hold down the GO button. Turn the printer on and continue to hold the
GO button for five to ten seconds. Release the GO button after the
Attention light turns on.
(If the button is held down for 20 seconds or more after the LEDs come
on, it may reset the page count and remove the serial number. )
HP LaserJet
2300
Turn off the printer. Turn it on and hold the green checkmark button until
all three lights are on. When the lights are on, stop pressing the checkmark.
When Select Language appears, press the Up Arrow button to select Cold
Reset and press the green checkmark button again.
HP LaserJet
2400
To perform a cold reset
1. Turn the printer off.
2. Hold down the SELECT ( ) button, and then turn the printer on.
Continue holding down
the SELECT ( ) button until all three printer control-panel lights flash once
and then
remain on. This might take up to 10 seconds.
3. After the message SELECT LANGUAGE appears on the display, press
the
UP ARROW ( ) button or the DOWN ARROW ( ) button until COLD
RESET is highlighted.
4. Press the SELECT ( ) button. The printer performs a cold reset and then
continues its
power-on sequence.
5. Check all I/O settings and reset any customer-set printer configuration
values.
HP LaserJet
2420
To perform a cold reset
1. Turn the printer off.
2. Hold down the SELECT ( ) button, and then turn the printer on.
Continue holding down
the SELECT ( ) button until all three printer control-panel lights flash once
and then
remain on. This might take up to 10 seconds.
3. After the message SELECT LANGUAGE appears on the display, press
the
UP ARROW ( ) button or the DOWN ARROW ( ) button until COLD
RESET is highlighted.
4. Press the SELECT ( ) button. The printer performs a cold reset and then
continues its
power-on sequence.
5. Check all I/O settings and reset any customer-set printer configuration
values.
hp laserjet
2430dtn
HP LaserJet
3005n p3005
p3005dn
1. Turn the device off.
2. Turn the device on. When the memory count begins, press and hold the
check button. Continue holding down the check button until all three
device control-panel lights flash once and then remain on. This might take
up to 10 seconds
3. After the message SELECT LANGUAGE appears on the display, press
the arrow up and arrow down buttons until COLD RESET is highlighted.
4. Press the check button. The device performs a cold reset and then
continues its power-on sequence.
5. Check all I/O settings and reset any customer-set device configuration
values.
HP LaserJet
3006
Perform a cold reset
Turn the printer on.
Watch the control panel.
When the memory starts counting, press and hold the green (Select )
button. Continue to hold Select button until all three Control Panel LED's
are illuminated and on solid.
Release the (Select ) button.
The control panel will display SELECT LANGUAGE .
Press (Down Arrow ) button once. The control panel will display COLD
RESET .
Press (Select ). The printer will perform a cold reset and then continue its
power-on sequence.
After performing the Cold Reset procedure above, a Configuration Page
may now print a banner in purple instead of blue. Perform a FULL
CALIBRATE NOW.
HP LaserJet
3015, 3020,
3030
Try generic methods - on HP site
HP LaserJet
3030
Try generic methods - on HP site or other 30xx methods
HP LaserJet
3100, 3150
Try generic methods - on HP site
HP LaserJet
3200
Try generic methods - on HP site
HP LaserJet
3300, 3380
Try generic methods - on HP site
HP LaserJet
3500
Try generic methods - on HP site or other 35xx methods
HP LaserJet
3600
Perform a cold reset
Turn the printer on.
Watch the control panel.
When the memory starts counting, press and hold the green (Select )
button. Continue to hold Select button until all three Control Panel LED's
are illuminated and on solid.
Release the (Select ) button.
The control panel will display SELECT LANGUAGE .
Press (Down Arrow ) button once. The control panel will display COLD
RESET .
Press (Select ). The printer will perform a cold reset and then continue its
power-on sequence.
After performing the Cold Reset procedure above, a Configuration Page
may now print a banner in purple instead of blue. Perform a FULL
CALIBRATE NOW.
HP LaserJet
3800
Perform a cold reset
Turn the printer on.
Watch the control panel.
When the memory starts counting, press and hold the green (Select )
button. Continue to hold Select button until all three Control Panel LED's
are illuminated and on solid.
Release the (Select ) button.
The control panel will display SELECT LANGUAGE .
Press (Down Arrow ) button once. The control panel will display COLD
RESET .
Press (Select ). The printer will perform a cold reset and then continue its
power-on sequence.
After performing the Cold Reset procedure above, a Configuration Page
may now print a banner in purple instead of blue. Perform a FULL
CALIBRATE NOW.
HP LaserJet 4,
4V, 4 Plus
series
Hold down ONLINE while turning on the printer.
HP LaserJet
4000, 4000n
series
Turn printer off.
Hold the GO key down.
Turn printer on.
Continue to hold the GO key down until the printer reads COLD RESET.
HP LaserJet
4050 series
Hold down GO while turning on the printer.
HP LaserJet
4100 series
Hold down GO while turning on the printer.
Alternate method:
Turn on the printer.
Watch the control panel.
When the memory starts counting, press and hold the green (Select)
button.
Continue holding the green (Select) button until the Ready, Data, and
Attention lights flash once, and then stay on steady.
Release the (Select) button when the Ready, Data, and Attention light are
on steady.
The control panel will display SELECT LANGUAGE.
Press (Down Arrow) button once. The control panel will display COLD
RESET.
Press (Select). The printer will perform a cold reset and then continue its
power-on sequence.
HP LaserJet
4100mfp
Turn the printer power off.
Hold down the SELECT (Checkmark) button, and then turn the printer
power on. Continue holding down the SELECT (Checkmark) button until
all three printer control-panel lights flash once and then remain on. This
might take up to 10 seconds.
After the message SELECT LANGUAGE appears on the display, press the
UP ARROW button or the DOWN ARROW button until COLD RESET is
highlighted.
Press the SELECT (Checkmark) button. The printer performs a cold reset
and then continues its power-on sequence.
HP LaserJet
4100n series
Hold down GO while turning on the printer.
Alternate method:
Turn on the printer.
Watch the control panel.
When the memory starts counting, press and hold the green (Select)
button.
Continue holding the green (Select) button until the Ready, Data, and
Attention lights flash once, and then stay on steady.
Release the (Select) button when the Ready, Data, and Attention light are
on steady.
The control panel will display SELECT LANGUAGE.
Press (Down Arrow) button once. The control panel will display COLD
RESET.
Press (Select). The printer will perform a cold reset and then continue its
power-on sequence.
HP LaserJet
4200 series
Turn the printer power off.
Hold down the SELECT (Checkmark) button, and then turn the printer
power on. Continue holding down the SELECT (Checkmark) button until
all three printer control-panel lights flash once and then remain on. This
might take up to 10 seconds.
After the message SELECT LANGUAGE appears on the display, press the
UP ARROW button or the DOWN ARROW button until COLD RESET is
highlighted.
Press the SELECT (Checkmark) button. The printer performs a cold reset
and then continues its power-on sequence.
HP LaserJet
4250 series
Turn the printer power off.
Power on the printer and watch for the memory count to begin.
Hold down the SELECT (Checkmark) button, when you see the memory
count begin. Continue holding down the SELECT (Checkmark) button
until all three printer control-panel lights flash once and then remain on.
This might take up to 10 seconds.
After the message SELECT LANGUAGE appears on the display, press the
UP ARROW button or the DOWN ARROW button until COLD RESET
appears on the display
Press the SELECT (Checkmark) button. The printer performs a cold reset
and then continues its power-on sequence.
HP LaserJet
4300 series
Turn the printer power off.
Hold down the SELECT (Checkmark) button, and then turn the printer
power on. Continue holding down the SELECT (Checkmark) button until
all three printer control-panel lights flash once and then remain on. This
might take up to 10 seconds.
After the message SELECT LANGUAGE appears on the display, press the
UP ARROW button or the DOWN ARROW button until COLD RESET is
highlighted.
Press the SELECT (Checkmark) button. The printer performs a cold reset
and then continues its power-on sequence.
HP LaserJet
4350 series
Turn the printer power off.
Power on the printer and watch for the memory count to begin.
Hold down the SELECT (Checkmark) button, when you see the memory
count begin. Continue holding down the SELECT (Checkmark) button
until all three printer control-panel lights flash once and then remain on.
This might take up to 10 seconds.
After the message SELECT LANGUAGE appears on the display, press the
UP ARROW button or the DOWN ARROW button until COLD RESET
appears on the display
Press the SELECT (Checkmark) button. The printer performs a cold reset
and then continues its power-on sequence.
HP LaserJet
4Si
Hold down ONLINE while turning on the printer.
HP LaserJet
5000 series
Hold down GO while turning on the printer.
HP LaserJet
5Si and 5Si
MX
Hold down ONLINE while turning on the printer.
HP LaserJet
8000
Hold down GO while turning on the printer.
HP LaserJet
8100
N/A
HP LaserJet
9000 series
Turn the printer power off.
Hold down the SELECT (Checkmark) button, and then turn the printer
power on. Continue holding down the SELECT (Checkmark) button until
all three printer control-panel lights flash once and then remain on. This
might take up to 10 seconds.
After the message SELECT LANGUAGE appears on the display, press the
UP ARROW button or the DOWN ARROW button until COLD RESET is
highlighted.
Press the SELECT (Checkmark) button. The printer performs a cold reset
and then continues its power-on sequence.
HP LaserJet
9000mfp
Hold down the 6 key while powering on the printer. After all the LEDs
come on, release the 6 key. Caution: The LEDs will flash initially. Do not
release the 6 key until all LEDs are solidly lit on.
Press and release the 9 key one time. Cold Reset is then displayed. Press
and release the 6 key one time.
HP LaserJet CP
3505
Try generic methods - on HP site or other 35xx methods
HP LaserJet II
series
Hold down the STATUS button on the card while turning on the printer -
hold the button for at least 40 seconds.
HP LaserJet III
series
Hold down the STATUS button on the card while turning on the printer -
hold the button for at least 40 seconds.
HP LaserJet
IIISi, 4Si
Hold down ONLINE while turning on the printer.
HP LaserJet
m2727,
m2727nf
You need to do a cold reset. To do this turn the machine off. Hold down
the 6 and the # on the fax pad. Keep holding these keys down and turn
machine on. After about a half a minute let the buttons go. It should do a
reset. It may take up to 25 minutes to come back up (similiar to Canons)
HP LaserJet
M3027
HP LaserJet
M3035xc MFP
hp laserjet
p2015
HP LaserJet
P2015,
P2015dn,
P2015n
how to do the reset:
at the menu, go to setup > down arrow > service > cleaning mode > restore
default settings
how to print config: setup menu or press ok > reports> config reports
I had the same problem but found this workaround: after selecting
"Network Config." -> "SECURITY" -> "RESET" on the control panel the
web server immediately becomes available. When I turn the printer off and
on again however the problem is back and security has to be reset again.
tried another cold reset, hold ok and cancel while turning it on
this then says "boot code"
HP LaserJet
p2035n,
p2035dn
Try generic methods - on HP site
HP LaserJet
P2055dn,
P2055, P2055n
how to do the reset:
at the menu, go to setup > down arrow > service > cleaning mode > restore
default settings
how to print config: setup menu or press ok > reports> config reports
I had the same problem but found this workaround: after selecting
"Network Config." -> "SECURITY" -> "RESET" on the control panel the
web server immediately becomes available. When I turn the printer off and
on again however the problem is back and security has to be reset again.
tried another cold reset, hold ok and cancel while turning it on
this then says "boot code"
hp laserjet
p3010
HP LaserJet
p4015n, p4015,
p4015dn
cold reset:
Turn on printer, wait for memory count to begin, press and hold the OK
button, all 3 LED's should stay on, then release the OK button, then push
down or up to choose COLD RESET.
select language > arrow over > cold reset > ok
HP Officejet
7100 series
NOTE: Because the LIO print server receives its power from the printer,
the printer must be turned on while performing the cold reset.
Remove the print server from the printer. Press and hold down the TEST
button on the print server. While holding down the TEST button, insert the
print server back into the printer Continue holding the test button for a few
seconds. Release the TEST button. Wait two minutes for the print server to
poll the network.
Konica Minolta
7145
Suggested Method #1:
Not tested: Using the web interface you can reset the print controller to
factory defaults, not the engine itself.
Suggested Method #2:
Control panel: AUTO RESET restores copier to default settings or to Key
Operator settings.
Note:
The password for the web interface to reset the controller or make any
changes to its configuration is 'sysadm'.
Konica Minolta
Bizhub 250,
c250
Suggested Method #1:
Not tested: Using the web interface you can reset the print controller to
factory defaults, not the engine itself.
Suggested Method #2:
Control panel: AUTO RESET restores copier to default settings or to Key
Operator settings.
Konica Minolta
Bizhub 350,
c350
Suggested Method #1:
Not tested: Using the web interface you can reset the print controller to
factory defaults, not the engine itself.
Suggested Method #2:
Control panel: AUTO RESET restores copier to default settings or to Key
Operator settings.
Note:
The password for the web interface to reset the controller or make any
changes to its configuration is 'sysadm'.
Konica Minolta
Bizhub 421,
c420, c421, 420
Suggested Method #1:
Not tested: Using the web interface you can reset the print controller to
factory defaults, not the engine itself.
Suggested Method #2:
Control panel: AUTO RESET restores copier to default settings or to Key
Operator settings.
Note:
The password for the web interface to reset the controller or make any
changes to its configuration is 'sysadm'.
Konica Minolta
Bizhub 501,
c500, 500
Suggested Method #1:
Not tested: Using the web interface you can reset the print controller to
factory defaults, not the engine itself.
Suggested Method #2:
Control panel: AUTO RESET restores copier to default settings or to Key
Operator settings.
Note:
The password for the web interface to reset the controller or make any
changes to its configuration is 'sysadm'.
Konica Minolta
Bizhub 5501
Suggested Method #1:
Not tested: Using the web interface you can reset the print controller to
factory defaults, not the engine itself.
Suggested Method #2:
Control panel: AUTO RESET restores copier to default settings or to Key
Operator settings.
Note:
The password for the web interface to reset the controller or make any
changes to its configuration is 'sysadm'.
Konica Minolta
Bizhub 600,
c600
Suggested Method #1:
Not tested: Using the web interface you can reset the print controller to
factory defaults, not the engine itself.
Suggested Method #2:
Control panel: AUTO RESET restores copier to default settings or to Key
Operator settings.
Konica Minolta
Bizhub 6501p
Suggested Method #1:
Not tested: Using the web interface you can reset the print controller to
factory defaults, not the engine itself.
Suggested Method #2:
Control panel: AUTO RESET restores copier to default settings or to Key
Operator settings.
Note:
The password for the web interface to reset the controller or make any
changes to its configuration is 'sysadm'.
Konica Minolta
Bizhub 750,
c750
Suggested Method #1:
Not tested: Using the web interface you can reset the print controller to
factory defaults, not the engine itself.
Suggested Method #2:
Control panel: AUTO RESET restores copier to default settings or to Key
Operator settings.
Note:
The password for the web interface to reset the controller or make any
changes to its configuration is 'sysadm'.
Kycoera CS-
5050 KPDL
Lexmark
E323n, E332n,
E120n
Make sure you have an active DHCP server on the network (this is usually
the case for most networks).
Remove the network cable
Turn the printer off
Open the front cover
Hold down the cancel and continue buttons
Turn the printer on
All the lights will flash
The ! light will appear as the only light on.
Remove fingers from the 2 buttons
Close the front cover
Attach the network cable and wait a minute allowing it to obtain address
Press the continue button twice
It will print out an Ethernet 10/100 page listing the current settings
Lexmark
e360dn,e360dt
n
1 Turn the printer off.
2 Hold down (checkmark) and (right-arrow) while turning the printer on.
3 Release the buttons when the clock appears, and wait for CONFIG
MENU to appear.
4 Press the arrow buttons to navigate to Restore factory defaults, and then
press (checkmark).
5 Press the arrow buttons until Restore STD NET appears, and then press
(checkmark).
The printer will then go through a reset stage.
Once this is done go into the menus and print the network report.
*Press settings from main menu, press general settings, press factory
reset*
***Alternate instructions**********
1. From the printer control pannel, press the "Key" icon
2. Press the arrow butons until "checkmark settings" icon appears, and then
press the "checkmark icon"
3. press the arrow buttons until "checkmark general settings" appears, and
then press the "checkmark" icon
4. press the arrow buttons until "checkmark factory defaults" appears, then
press the checkmark icon
5. press the arrow buttons until "checmark Restore Now" appears, then
perss "checkmark icon".
-restoring factory defaults appears
lexmark
e460dn,
e460dtn
1 Turn the printer off.
2 Hold down (checkmark) and (right-arrow) while turning the printer on.
3 Release the buttons when the clock appears, and wait for CONFIG
MENU to appear.
4 Press the arrow buttons to navigate to Restore factory defaults, and then
press (checkmark).
5 Press the arrow buttons until Restore STD NET appears, and then press
(checkmark).
The printer will then go through a reset stage.
Once this is done go into the menus and print the network report.
*Press settings from main menu, press general settings, press factory
reset*
***Alternate instructions**********
1. From the printer control pannel, press the "Key" icon
2. Press the arrow butons until "checkmark settings" icon appears, and then
press the "checkmark icon"
3. press the arrow buttons until "checkmark general settings" appears, and
then press the "checkmark" icon
4. press the arrow buttons until "checkmark factory defaults" appears, then
press the checkmark icon
5. press the arrow buttons until "checmark Restore Now" appears, then
perss "checkmark icon".
-restoring factory defaults appears
Lexmark t652,
t652dtn
1 Turn the printer off.
2 Hold down (checkmark) and (right-arrow) while turning the printer on.
3 Release the buttons when the clock appears, and wait for CONFIG
MENU to appear.
4 Press the arrow buttons to navigate to Restore factory defaults, and then
press (checkmark).
5 Press the arrow buttons until Restore STD NET appears, and then press
(checkmark).
The printer will then go through a reset stage.
Once this is done go into the menus and print the network report.
*Press settings from main menu, press general settings, press factory
reset*
***Alternate instructions**********
1. From the printer control pannel, press the "Key" icon
2. Press the arrow butons until "checkmark settings" icon appears, and then
press the "checkmark icon"
3. press the arrow buttons until "checkmark general settings" appears, and
then press the "checkmark" icon
4. press the arrow buttons until "checkmark factory defaults" appears, then
press the checkmark icon
5. press the arrow buttons until "checmark Restore Now" appears, then
perss "checkmark icon".
-restoring factory defaults appears
Ricoh Aficio
*General Info*
Ricoh Aficio
2035e 2045e
Ricoh Aficio
4035e 4045e
Ricoh Aficio
DSm635,
DSm645
Ricoh Aficio
LD135, LD145
Ricoh Aficio
MP 3500
Ricoh Aficio MP 3500
there is a reset button on the printer via the web interface if you log in with
the admin credentials
username: admin passwordnull>
-reset the printer if having issues
-Sometimes on reset you do not have to change ips then print
-power cycle for 1min+ before resetting
Toshiba
*General Info*
Not a reset but ideas:
PRESS THE USER FUNCTIONS KEY
PRESS THE ADMIN TAB
ENTER THE PASSWORD IN THE FIELD DISPLAYED THE
PASSWORD IS 123456
CLICK ON THE NETWORK TAB
CLICK ON THE TCP/IP TAB
ENTER THE IP ADDRESS IN THE FIELDS
TURN THE COPIER OFF THEN BACK ON TO INITALISE THE
SETTINGS ENTERED INTO THE COPIER
add a line in
Codes' sheets
last row
above this row (please insert a new row above first)
hp laserjet 2430n
Turn it off and when it does the memory count, push and hold the GREEN
"GO" button and then let go.
Push the up or down arrow and select 'cold reset'
*try this*power cycled > waited 2 seconds > hold down green checkmark>
all lights lit up > select language>cold reset >check
Muratec Mfx-
2050/f-565
HP deskjet 6500 6540 Print a self-test report
Press the Power button ( ) to turn the product on.
Press and hold the Power button ( ).
Press the Resume button ( ) four times
Release the Power button ( ).
IMPORTANT : Try to print a self-test report after every solution even if
the solution appears to resolve the issue.
Solution one: Turn the printer off, and then turn it on
Follow these steps to turn the product off and then to turn it on.
Step one: Turn the printer off, and then turn it on
Press the Power button ( ) to turn the product off.
Wait 15 seconds.
Press the Power button ( ) to turn the product on.
Step two: Print a self-test report
Print a self-test report. Refer to the section on how to use these solutions at
the beginning of this document.
If these steps resolved the issue , and the self-test report prints , there is no
need to continue troubleshooting. Reconnect the USB cable, and then try
to print again.
If the issue persists , continue with the next solution.
If the self-test report does not print , continue with the next solution.
Hp Deskjet 900 Print a self-test report
Press the Power button ( ) to turn the product on.
Press and hold the Power button ( ).
Press the Resume button ( ) four times
Release the Power button ( ).
IMPORTANT : Try to print a self-test report after every solution even if
the solution appears to resolve the issue.
Solution one: Turn the printer off, and then turn it on
Follow these steps to turn the product off and then to turn it on.
Step one: Turn the printer off, and then turn it on
Press the Power button ( ) to turn the product off.
Wait 15 seconds.
Press the Power button ( ) to turn the product on.
Step two: Print a self-test report
Print a self-test report. Refer to the section on how to use these solutions at
the beginning of this document.
If these steps resolved the issue , and the self-test report prints , there is no
need to continue troubleshooting. Reconnect the USB cable, and then try
to print again.
If the issue persists , continue with the next solution.
If the self-test report does not print , continue with the next solution.
Configuration Pages
Additional
Resources
Press the Go button three times within 2 seconds. The printer will
print the current printer settings page
If prompted for
a password
while trying to
access the web
GUI for the
printer the
default
username is
"admin" and
the default
password
is"access"
Press the Go button three times within 2 seconds. The printer will
print the current printer settings page
If prompted for
a password
while trying to
access the web
GUI for the
printer the
default
username is
"admin" and
the default
password
is"access"
Retrive IP Address of Canon Printer
Select Additional Functions
Report Settings
User Data
On this screen
Or:
Retrive IP Address of Canon Printer:
Select Additional Functions
Report Settings
User Data
IP address should show on this screen
Press and hold the Continue button for 2-3 seconds to print a
network settings report. (If not continue try check/go etc)
(may need to try for 1 second, 3 or 5)
Press and hold the Continue button for 2-3 seconds to print a
network settings report. (If not continue try check/go etc)
(may need to try for 1 second, 3 or 5)
COLD RESET:
1) Turn off the
power using the
switch on the
back of the
printer. Open
the front door
of the printer.
2) Hold
Continue
button down,
power on the
printer, and
continue to
holding
Continue down
until the LEDs
begin to flash.
When the
LEDs start to
flash, release
Continue
button. The
LEDs will
continue
flashing until
only Error LED
Press and hold the Continue button for 2-3 seconds to print a
network settings report. (If not continue try check/go etc)
(may need to try for 1 second, 3 or 5)
Press the Menu
button and
navigate to the
Reports menu.
Select Network
Setup Page and
press the Select
button.
ALSO SEE:
2330dn
A network setup page lists the configuration settings of the printer,
including the IP address and MAC address. This information is
very helpful when troubleshooting the network configuration of the
printer.
To print a network setup page:
1. Press the Menu button .
2. Navigate to the Reports menu.
3. Select Network Setup Page, and press the Select button (or just
network)
Other ideas:
1. To reset the
factory defaults
for the 2330dn,
follow this
procedure:
1. Power off
the printer
2. Press and
hold the
"check" and
"right" buttons
while powering
on the printer.
CONTINUE to
HOLD these
buttons until
the memory
config is
displayed, then
you can
release.
2. You are now
in the
"Configuration
Menu"
3. Press the
"right" button
drivers: nrg dsm75 pcl 6 - login: admin/blank password
Press the MENU button until "Information Menu" appears. Press
the ITEM button until Print Configuration appears. Press the
RESUME button to print the Configuration page.
Press the MENU button until "Information Menu" appears. Press
the ITEM button until Print Configuration appears. Press the
RESUME button to print the Configuration page.
Press the MENU button until "Self Test" appears. Press the ITEM
button until Print Diagnostic Page is displayed. Press SELECT .
Try generic methods - on HP site
Try generic methods - on HP site
To print a configuration page from an HP JetDirect 200m, 250m, or
280m print server , press the TEST button on the print server itself.
In this case the Printer Model does not change the process for
printing a configuration page.
To print a configuration page from an HP JetDirect 200m, 250m, or
280m print server , press the TEST button on the print server itself.
In this case the Printer Model does not change the process for
printing a configuration page.
This is for
color only!
To print the Configuration page from the control panel
1. Press (Left arrow) or (Right arrow) to select the Reports menu.
2. Press (Select).
3. Press (Left arrow) or (Right arrow) to select Config report.
4. Press (Select) to print the Configuration Report page.
May use jet
direct
(external)
Press the MENU button until Information Menu appears on the
display. Press the ITEM button until "Print Configuration" appears
in the display. Press the SELECT button.
Press the Checkmark (Select) to enter the MENUS. Press the Down
Arrow to highlight INFORMATION . Press the Checkmark (Select)
to select INFORMATION . Press the Down Arrow to highlight
PRINT CONFIGURATION . Press Checkmark (Select) to select
PRINT CONFIGURATION
Press the MENU button until Information Menu appears on the
display. Press the ITEM button until "Print Configuration" appears
in the display. Press the SELECT button.
Press the Checkmark (Select) to enter the MENUS . Press the
Down Arrow to highlight INFORMATION . Press the Checkmark
(Select) to select INFORMATION .
Press the Down Arrow to highlight PRINT CONFIGURATION .
Press Checkmark (Select) to select PRINT CONFIGURATION
1. Press MENU to enter the MENUS.
2. Press the arrow down button to highlight INFORMATION.
3. Press the check button to select INFORMATION.
4. Press the arrow down button to highlight PRINT
CONFIGURATION.
5. Press Check button to print the configuration page.
Take the printer OFFLINE. Press the MENU button until Test
Menu or PCL Test Menu appears in the display.
Press the ITEM button until Self Test or PCL Configuration Page
appears. Press SELECT or ENTER .
Press the Down Arrow keys on the front panel until the Setup Menu
is displayed. Press ENTER . Go to the Utilities menu and select
Test Prints .Press ENTER . For the HP Designjet 5000 series, select
Service Config . Press ENTER . For the HP Designjet 5500 series,
select Network-card Config . Press ENTER .
Press the MENU button until Information Menu appears on the
display. Press the ITEM button until Print Configuration or Print
EIO Page appears in the display. Press SELECT .
Press the MENU button until Information Menu appears on the
display. Press the ITEM button until Print Configuration or Print
EIO Page appears in the display. Press SELECT .
1. Press MENU to enter the MENUS.
2. Press the arrow down button to highlight INFORMATION.
3. Press the check button to select INFORMATION.
4. Press the arrow down button to highlight PRINT
CONFIGURATION.
5. Press Check button to print the configuration page.
Press the TOP button and highlight the printer icon on the front
panel, then press ENTER . Press the Down Arrow to Utilities. Press
ENTER . Press the Down Arrow to Test Prints . Press ENTER.
Press the Down Arrow to Service Config Press ENTER .
Press the TOP button and highlight the printer icon on the front
panel, then press ENTER . Press the Down Arrow to Utilities. Press
ENTER . Press the Down Arrow to Test Prints . Press ENTER.
Press the Down Arrow to Service Config Press ENTER .
For the HP Designjet 500 series printers with optional HP-GL/2
accessory cards, do the following: From the front panel message of
Ready , press the Down Arrow key to highlight the Setup Menu on
the left side of the screen; the plotter icon will also be highlighted
on the right side of the screen. Press ENTER . Press the Down
Arrow to Printer Information . Press ENTER . Press the Down
Arrow to Print . Press ENTER .
Try LaserJet ?
Try LaserJet ?
For the HP Designjet 800 series printers with optional HP-GL/2
accessory cards, do the following:
From the front panel message of Ready, press the Down Arrow key
to highlight the Setup Menu on the left side of the screen; the
plotter icon will also be highlighted on the right side of the screen.
Press ENTER .
Press the Down Arrow to Printer Information . Press ENTER .
Press the Down Arrow to "Print." Press ENTER .
Press the MENU button until Self Test appears. Press the ITEM
button until Print Diagnostic Page is displayed. Press SELECT .
Press and hold the SHIFT button while pressing the TEST button .
Press and hold the BLUE button for two seconds.
Press and hold the BLUE button for two seconds.
Try generic methods - on HP site or other 102x methods
While printer is in a ready state, press the Go button for five
seconds
When attention lights turn on, release the Go button
Very similar to
1320 series
Turn printer off
Press and hold Go button while turning on printer
Hold Go button until green ready light turns on (Approx. 17
seconds)
After releasing Go button, lights will blink and cycle while the
config page prints
CAUTION: Holding the GO button for more than 20 seconds may
initialize NVRAM and reset the unit to the factory defaults.
Try generic methods - on HP site or other 12xx methods
To print a network configuration page, press the network Reset
button located on the back of the printer.

Alternate more common method:
Start by printing a configuration page from the printer. To do this,
hold down the green go button for about 8 seconds and then let go.
Look for the JetDirect page.
May also want
to try generic
HP coldreset
methods
(go/check
buttons/powerc
ycle etc)
-A cold reset
often helps
1320 local
printers as well
Press the GO and JOB CANCEL buttons simultaneously. While printer is
in ready state,
press Go and
Job Cancel
buttons
together
Let go off
buttons and
page should
print out
Press the GO and JOB CANCEL buttons simultaneously. While printer is
in ready state,
press Go and
Job Cancel
buttons
together
Let go off
buttons and
page should
print out
Press the Checkmark (Select) to enter the MENUS . Press the
Down Arrow to highlight INFORMATION . Press the Checkmark
(Select) to select INFORMATION .
Press the Down Arrow to highlight PRINT CONFIGURATION .
Press Checkmark (Select) to select PRINT CONFIGURATION .
Config page
will be printed
using display
on printer
Press Select
button to open
menus
Use up button
to scroll to
Information
and press
Select button
Use up button
to scroll to
Print
Configuration
and press
Select button
"Newer"
printers with a
display panel.
(e.g. 2300,
2400, 4200,
4250/4350,
4300, etc.)
Turn the printer
off and then on.
When the
printer begins
its memory
count, press
and hold down
the Checkmark
button until all
the main LED
signal lights
illuminate and
stay
illuminated.
Then release
the Checkmark
button, and use
the Up/Down
arrow keys to
find the Cold
Try generic methods - on HP site or other 24xx methods Try other 2xxx
models -
Commcare hp
laserjet PCL 6
seemed to fix
aht>clinical>as
sessments>mds
command
center> rug
analysis
issues with hp
laserjet 2420
hp laserjet iii
used previously
which cut off
the page. This
is for citrix 5.0
config: (use check button)
menu > down arrow to... information > down arrow to ... print
configuration
Press "Menu"
Press <Down
Arrow> to
highlight
"Configure
device"
Press
<Checkmark>
Press <Down
Arrow> to
highlight "I/O"
Press
<Checkmark>
Press <Down
Arrow> to
highlight
"Restore
Factory
Settings"
Press
<Checkmark>
Another
popular
method:
0. print-off a
selftest/configu
fuser error 50.9
:
50.9 is a high
fuser temp see
below for steps
to fix (note
leave printer
off for 15 mins
to clear error)
50.9 Error:
1. Verify the
fuser is
installed
correctly
andfully seated.
2. Check that
connector
J6007 on the
fuser is seated
correctly.
Replace the
connector as
necessary.
3. Turn off the
printer.
4. Remove the
fuser.
5. Measure the
Config page will be printed using display on printer
Press menu/enter to open menu
Use < or > buttons to select Reports, press menu/enter
Use < or > buttons to Config report, press menu/enter
** HP LaserJet
3380 issues **
-make sure
internal usb is
connected
Try generic methods - on HP site or other 30xx methods
Config page will be printed using display on printer
Press menu/enter to open menu
Use < or > buttons to select Reports, press menu/enter
Use < or > buttons to Config report, press menu/enter
** HP LaserJet
3380 issues **
-make sure
internal usb is
connected
Config page will be printed using display on printer
Press menu/enter to open menu
Use < or > buttons to select Reports, press menu/enter
Use < or > buttons to Config report, press menu/enter
** HP LaserJet
3380 issues **
-make sure
internal usb is
connected
Config page will be printed using display on printer
Press menu/enter to open menu
Use < or > buttons to select Reports, press menu/enter
Use < or > buttons to Config report, press menu/enter
** HP LaserJet
3380 issues **
-make sure
internal usb is
connected
Try generic methods - on HP site or other 35xx methods
fuser error 50.9
:
50.9 is a high
fuser temp see
below for steps
to fix (note
leave printer
off for 15 mins
to clear error)
50.9 Error:
1. Verify the
fuser is
installed
correctly
andfully seated.
2. Check that
connector
J6007 on the
fuser is seated
correctly.
Replace the
connector as
necessary.
3. Turn off the
printer.
4. Remove the
fuser.
5. Measure the
fuser error 50.9
:
50.9 is a high
fuser temp see
below for steps
to fix (note
leave printer
off for 15 mins
to clear error)
50.9 Error:
1. Verify the
fuser is
installed
correctly
andfully seated.
2. Check that
connector
J6007 on the
fuser is seated
correctly.
Replace the
connector as
necessary.
3. Turn off the
printer.
4. Remove the
fuser.
5. Measure the
Take the Printer OFFLINE. Press the MENU button until Test
Menu appears in the display. Press the ITEM button until Self Test
appears in the display. Press ENTER .
Press the MENU button until Information Menu appears on the
display. Press the ITEM button until "Print Configuration" appears
in the display. Press the SELECT button.
Press Menu
button,
Information
Menu will open
Press Item
button until
Print
Configuration
opens
Press Select
button
Configuration page
Press the MENU key until INFORMATION MENU appears on the
display.
Press the ITEM key until PRINT CONFIGURATION appears.
Press the SELECT key.
Press Menu
button,
Information
Menu will open
Press Item
button until
Print
Configuration
opens
Press Select
button
Press Menu button, Information Menu will open
Press Item button until Print Configuration opens
Press Select button
Printing information pages
To select and print items from the information menu:
Press the MENUbutton.
Scroll to and select Information .
Scroll to and select the information page to print out.
Press the SELECTbutton to print the information page.
Same steps as
for HP LJ
4000, except
Item buttons
will be arrows
instead
Press Menu
button,
Information
Menu will open
Press Item
button until
Print
Configuration
opens
Press Select
button
Press Menu button, Information Menu will open
Press Item button until Print Configuration opens
Press Select button
Press the Checkmark (Select) to enter the MENUS . Press the
Down Arrow to highlight INFORMATION . Press the Checkmark
(Select) to select INFORMATION .
Press the Down Arrow to highlight PRINT CONFIGURATION .
Press Checkmark (Select) to select PRINT CONFIGURATION
Press the Checkmark (Select) to enter the MENUS . Press the
Down Arrow to highlight INFORMATION . Press the Checkmark
(Select) to select INFORMATION .
Press the Down Arrow to highlight PRINT CONFIGURATION .
Press Checkmark (Select) to select PRINT CONFIGURATION
** HP LaserJet
4250 / 4350
tray settings **
However, all
spool jobs sent
to this printer
from UNIX
(HP-UX
B.11.11)
appear to
always be
wanting to pull
from Tray 1 --
thus the printer
display
message:
LOAD TRAY
1 PLAIN
DPOST(J)
We can of
course
'CONTINUE'
through it, and
then it asks us:
USE TRAY 2
PLAIN
LETTER
Press the Checkmark (Select) to enter the MENUS . Press the
Down Arrow to highlight INFORMATION . Press the Checkmark
(Select) to select INFORMATION . Press the Down Arrow to
highlight PRINT CONFIGURATION . Press Checkmark (Select) to
select PRINT CONFIGURATION
Press the Checkmark (Select) to enter the MENUS . Press the
Down Arrow to highlight INFORMATION . Press the Checkmark
(Select) to select INFORMATION .
Press the Down Arrow to highlight PRINT CONFIGURATION .
Press Checkmark (Select) to select PRINT CONFIGURATION
** HP LaserJet
4250 / 4350
tray settings **
However, all
spool jobs sent
to this printer
from UNIX
(HP-UX
B.11.11)
appear to
always be
wanting to pull
from Tray 1 --
thus the printer
display
message:
LOAD TRAY
1 PLAIN
DPOST(J)
We can of
course
'CONTINUE'
through it, and
then it asks us:
USE TRAY 2
PLAIN
LETTER
Take the Printer OFFLINE. Press the MENU button until Test
Menu appears in the display. Press the ITEM button until Self Test
appears in the display. Press ENTER .
Press the MENU button until Information Menu appears on the
display. Press the ITEM button until "Print Configuration" appears
in the display. Press the SELECT button.
Take the printer OFFLINE. Press the MENU button until Test
Menu or PCL Test Menu appears in the display. Press the ITEM
button until "Self Test" or "PCL Configuration Page" appears.
Press SELECT or ENTER.
Press the MENU button until Information Menu appears on the
display. Press the ITEM button until Print Configuration or Print
EIO Page appears in the display. Press SELECT .
Press the MENU button until Information Menu appears on the
display. Press the ITEM button until Print Configuration or Print
EIO Page appears in the display. Press SELECT .
Press 2, 2 (press the 2 key twice) on the numeric keypad of the
printer.
Press 2, 2 (press the 2 key twice) on the numeric keypad of the
printer.
1. Press Menu.
2. Press to highlight INFORMATION, and then press .
3. Press to highlight PRINT CONFIGURATION, and then press
Press and hold the STATUS button on the back of the HP Jetdirect
XIO card. Continue holding the STATUS button until the printer
starts printing. Note: This will be easier if the eraser end of a pencil
is used to hold the button in.
Press and hold the STATUS button on the back of the HP Jetdirect
XIO card. Continue holding the STATUS button until the printer
starts printing. Note: This will be easier if the eraser end of a pencil
is used to hold the button in.
Take the printer OFFLINE. Press the TEST button until 05 Self-
Test appears in the display.
Try generic methods - on HP site
Set an IP address
You can view the current IP address of the device from the control-
panel Home screen by touching Network Address .
Use the following procedure to change the IP address manually.
Scroll to and touch Administration .
Scroll to and touch Initial Setup .
Touch Networking and I/O .
Touch Embedded Jetdirect .
Touch TCP/IP .
Touch IPV4 Settings .
Touch Config Method .
Touch Manual .
Touch Save .
Touch Manual Settings .
Touch IP Address .
Touch the IP Address text box.
Set an IP address
You can view the current IP address of the device from the control-
panel Home screen by touching Network Address .
Use the following procedure to change the IP address manually.
Scroll to and touch Administration .
Scroll to and touch Initial Setup .
Touch Networking and I/O .
Touch Embedded Jetdirect .
Touch TCP/IP .
Touch IPV4 Settings .
Touch Config Method .
Touch Manual .
Touch Save .
Touch Manual Settings .
Touch IP Address .
Touch the IP Address text box.
Reports Menu>>Configuration Report.
Also try: network configuration report/print
Another idea: hold down the green button for 5 sec
alt instructions:
1. Turn off the
printer
2. Press and
hold the GO
button. (also
try:
Simultaneously
Press and hold
the Go and Job
Cancel buttons.
)
3. Turn the
printer on, and
continue to
hold the GO
button for at
least 5 seconds,
but no longer
than 15
seconds.
During this
process, the
Attention LED
turns on.
4. Release the
GO button.
*Icon: "folded piece of paper with an error"... (white , with green
rectangle)
*hold down for 10 seconds
Reports Menu>>Configuration Report.
Also try: network configuration report/print
Another idea: hold down the green button for 5 sec
BETTER: HOLD DOWN OK BUTTON FOR 5-10SEC TO PRINT
PAGE
manual for
p2015:
alt instructions:
1. Turn off the
printer
2. Press and
hold the GO
button.
3. Turn the
printer on, and
continue to
hold the GO
button for at
least 5 seconds,
but no longer
than 15
seconds.
During this
process, the
Attention LED
turns on.
4. Release the
GO button.
menu button > information > configuration report (menu again to enter)
config page:
information > print configuration
same for p4015
menu > information > print configuration
To print a configuration page from an HP JetDirect 200m, 250m, or
280m print server , press the TEST button on the print server itself.
In this case the Printer Model does not change the process for
printing a configuration page.
User may need to go into admin account > network settings
Ideas:
Check TCP/IP settings
a) Press the Utility key on the Operation panel
b) Select Administrator Setting
c) Enter the Administrator Password and touch the OK-button.
d) Select Network Setting
e) Select TCP/IP Settings
default
password:
12345678 or
00000000 (not
always the
password)
Setting the IP
Address
1 Press the
[Utility/Counte
r] key on this
machines
control panel,
touch
[Administrator
Setting], and
then enter the
administrator
password.
The
administrator
password is
required in
order to enter
Administrator
mode. Ask the
administrator
User may need to go into admin account > network settings
Ideas:
Check TCP/IP settings
a) Press the Utility key on the Operation panel
b) Select Administrator Setting
c) Enter the Administrator Password and touch the OK-button.
d) Select Network Setting
e) Select TCP/IP Settings
default
password:
12345678 or
00000000 (not
always the
password)
Setting the IP
Address
1 Press the
[Utility/Counte
r] key on this
machines
control panel,
touch
[Administrator
Setting], and
then enter the
administrator
password.
The
administrator
password is
required in
order to enter
Administrator
mode. Ask the
administrator
User may need to go into admin account > network settings
Ideas:
Check TCP/IP settings
a) Press the Utility key on the Operation panel
b) Select Administrator Setting
c) Enter the Administrator Password and touch the OK-button.
d) Select Network Setting
e) Select TCP/IP Settings
default
password:
12345678 or
00000000 (not
always the
password)
User may need to go into admin account > network settings
Ideas:
Check TCP/IP settings
a) Press the Utility key on the Operation panel
b) Select Administrator Setting
c) Enter the Administrator Password and touch the OK-button.
d) Select Network Setting
e) Select TCP/IP Settings
default
password:
12345678 or
00000000 (not
always the
password)
Setting the IP
Address
1 Press the
[Utility/Counte
r] key on this
machines
control panel,
touch
[Administrator
Setting], and
then enter the
administrator
password.
The
administrator
password is
required in
order to enter
Administrator
mode. Ask the
administrator
User may need to go into admin account > network settings
Ideas:
Check TCP/IP settings
a) Press the Utility key on the Operation panel
b) Select Administrator Setting
c) Enter the Administrator Password and touch the OK-button.
d) Select Network Setting
e) Select TCP/IP Settings
default
password:
12345678 or
00000000 (not
always the
password)
Setting the IP
Address
1 Press the
[Utility/Counte
r] key on this
machines
control panel,
touch
[Administrator
Setting], and
then enter the
administrator
password.
The
administrator
password is
required in
order to enter
Administrator
mode. Ask the
administrator
User may need to go into admin account > network settings default
password:
12345678 or
00000000 (not
always the
password)
Setting the IP
Address
1 Press the
[Utility/Counte
r] key on this
machines
control panel,
touch
[Administrator
Setting], and
then enter the
administrator
password.
The
administrator
password is
required in
order to enter
Administrator
mode. Ask the
administrator
User may need to go into admin account > network settings
Ideas:
Check TCP/IP settings
a) Press the Utility key on the Operation panel
b) Select Administrator Setting
c) Enter the Administrator Password and touch the OK-button.
d) Select Network Setting
e) Select TCP/IP Settings
default
password:
12345678 or
00000000 (not
always the
password)
Setting the IP
Address
1 Press the
[Utility/Counte
r] key on this
machines
control panel,
touch
[Administrator
Setting], and
then enter the
administrator
password.
The
administrator
password is
required in
order to enter
Administrator
mode. Ask the
administrator
User may need to go into admin account > network settings default
password:
12345678 or
00000000 (not
always the
password)
Setting the IP
Address
1 Press the
[Utility/Counte
r] key on this
machines
control panel,
touch
[Administrator
Setting], and
then enter the
administrator
password.
The
administrator
password is
required in
order to enter
Administrator
mode. Ask the
administrator
User may need to go into admin account > network settings
Ideas:
Check TCP/IP settings
a) Press the Utility key on the Operation panel
b) Select Administrator Setting
c) Enter the Administrator Password and touch the OK-button.
d) Select Network Setting
e) Select TCP/IP Settings
default
password:
12345678 or
00000000 (not
always the
password)
Setting the IP
Address
1 Press the
[Utility/Counte
r] key on this
machines
control panel,
touch
[Administrator
Setting], and
then enter the
administrator
password.
The
administrator
password is
required in
order to enter
Administrator
mode. Ask the
administrator
how to get the ip address
System Menu - System - Network - TCP/IP
how to get the
ip address
System Menu -
System -
Network -
TCP/IP
press the key button - reports - network setup page or press key > down arrow to reports> arrow to network setup page *may need to
have user read
info off screen
and not the
print out*
Extendicare
toner:
replacement
toner cartridges
for Lexmark
E360dn
printers are not
ordered
through DSSI
like other
printers.
They are
instead ordered
with a purchase
request form.
may need to
have user read
info off screen
and not the
print out
http://warrantystatus.lexmark.com/warranty/lookup?ptype=19&model=4513-430&product=Lexmark E360dn
press the key button - reports - network setup page or press key > down arrow to reports> arrow to network setup page
press the key button - reports - network setup page or press key > down arrow to reports> arrow to network setup page may need to
have user read
info off screen
and not the
print out
A. Press the {User Tools/Counter} key.
B. Press [System Settings].
C. Press [Interface Settings].
D. Press [Print List].
E. Press the {Start} key.
The configuration page is printed.
F. Press [Exit].
G Press the {User Tools/Counter} key.
Note
You can also exit by pressing
[Exit] on the User Tools main
menu.
Username:
supervisor,
admin,
sysadmin or
administrator
Also:
sometimes
username is
blank but uses
a generic
password
Password:
(leave blank,
there is no
password).
(sometimes it
is: supervisor,
admin,
administrator,
password,
sysadm)"
There is a way
to clear the
password.
Enter service
A. Press the {User Tools/Counter} key.
B. Press [System Settings].
C. Press [Interface Settings].
D. Press [Print List].
E. Press the {Start} key.
The configuration page is printed.
F. Press [Exit].
G Press the {User Tools/Counter} key.
Note
You can also exit by pressing
[Exit] on the User Tools main
menu.
Username:
supervisor,
admin,
sysadmin or
administrator
Also:
sometimes
username is
blank but uses
a generic
password
Password:
(leave blank,
there is no
password).
(sometimes it
is: supervisor,
admin,
administrator,
password,
sysadm)"
There is a way
to clear the
password.
Enter service
A. Press the {User Tools/Counter} key.
B. Press [System Settings].
C. Press [Interface Settings].
D. Press [Print List].
E. Press the {Start} key.
The configuration page is printed.
F. Press [Exit].
G Press the {User Tools/Counter} key.
Note
You can also exit by pressing
[Exit] on the User Tools main
menu.
Username:
supervisor,
admin,
sysadmin or
administrator
Also:
sometimes
username is
blank but uses
a generic
password
Password:
(leave blank,
there is no
password).
(sometimes it
is: supervisor,
admin,
administrator,
password,
sysadm)"
There is a way
to clear the
password.
Enter service
A. Press the {User Tools/Counter} key.
B. Press [System Settings].
C. Press [Interface Settings].
D. Press [Print List].
E. Press the {Start} key.
The configuration page is printed.
F. Press [Exit].
G Press the {User Tools/Counter} key.
Note
You can also exit by pressing
[Exit] on the User Tools main
menu.
Username:
supervisor,
admin,
sysadmin or
administrator
Also:
sometimes
username is
blank but uses
a generic
password
Password:
(leave blank,
there is no
password).
(sometimes it
is: supervisor,
admin,
administrator,
password,
sysadm)"
There is a way
to clear the
password.
Enter service
A. Press the {User Tools/Counter} key.
B. Press [System Settings].
C. Press [Interface Settings].
D. Press [Print List].
E. Press the {Start} key.
The configuration page is printed.
F. Press [Exit].
G Press the {User Tools/Counter} key.
Note
You can also exit by pressing
[Exit] on the User Tools main
menu.
Username:
supervisor,
admin,
sysadmin or
administrator
Also:
sometimes
username is
blank but uses
a generic
password
Password:
(leave blank,
there is no
password).
(sometimes it
is: supervisor,
admin,
administrator,
password,
sysadm)"
There is a way
to clear the
password.
Enter service
May need to access admin panel, network settings to find the IP
address, then access info via gui.
login: admin or
administrator
default pass
often is:
123456
Fiery
controllers:
You have to go
to the fiery
scroll to setup
then network
and finally the
ip address info
to change it.
right click the row number then "insert"
Menu button > information > configuration report
doesnt have "resume button", he has X or arrow, had him press both 4 times. Ink levels on an hp 6500 printer can give inaccurate readings specially if you`re using refilled , or you might have installed a cartridge while the printer was off. Here`s how to reset it: Unplug power from outlet and from back of printer; plug it back after 20 seconds and turn your printer on again. **ALSO TRY THIS** Press and hold the Power Button (so that the power light stays on) (3)Unplug the power cord from back of unit and hold the power button for 10 seconds then release.
doesnt have "resume button", he has X or arrow, had him press both 4 times. Ink levels on an hp 6500 printer can give inaccurate readings specially if you`re using refilled , or you might have installed a cartridge while the printer was off. Here`s how to reset it: Unplug power from outlet and from back of printer; plug it back after 20 seconds and turn your printer on again.
drivers: nrg dsm75 pcl 6 - login: admin/blank password
http://warrantystatus.lexmark.com/warranty/lookup?ptype=19&model=4513-430&product=Lexmark E360dn
press the key button - reports - network setup page or press key > down arrow to reports> arrow to network setup page
doesnt have "resume button", he has X or arrow, had him press both 4 times. Ink levels on an hp 6500 printer can give inaccurate readings specially if you`re using refilled , or you might have installed a cartridge while the printer was off. Here`s how to reset it: Unplug power from outlet and from back of printer; plug it back after 20 seconds and turn your printer on again. **ALSO TRY THIS** Press and hold the Power Button (so that the power light stays on) (3)Unplug the power cord from back of unit and hold the power button for 10 seconds then release.
doesnt have "resume button", he has X or arrow, had him press both 4 times. Ink levels on an hp 6500 printer can give inaccurate readings specially if you`re using refilled , or you might have installed a cartridge while the printer was off. Here`s how to reset it: Unplug power from outlet and from back of printer; plug it back after 20 seconds and turn your printer on again.
doesnt have "resume button", he has X or arrow, had him press both 4 times. Ink levels on an hp 6500 printer can give inaccurate readings specially if you`re using refilled , or you might have installed a cartridge while the printer was off. Here`s how to reset it: Unplug power from outlet and from back of printer; plug it back after 20 seconds and turn your printer on again. **ALSO TRY THIS** Press and hold the Power Button (so that the power light stays on) (3)Unplug the power cord from back of unit and hold the power button for 10 seconds then release.
doesnt have "resume button", he has X or arrow, had him press both 4 times. Ink levels on an hp 6500 printer can give inaccurate readings specially if you`re using refilled , or you might have installed a cartridge while the printer was off. Here`s how to reset it: Unplug power from outlet and from back of printer; plug it back after 20 seconds and turn your printer on again.
doesnt have "resume button", he has X or arrow, had him press both 4 times. Ink levels on an hp 6500 printer can give inaccurate readings specially if you`re using refilled , or you might have installed a cartridge while the printer was off. Here`s how to reset it: Unplug power from outlet and from back of printer; plug it back after 20 seconds and turn your printer on again. **ALSO TRY THIS** Press and hold the Power Button (so that the power light stays on) (3)Unplug the power cord from back of unit and hold the power button for 10 seconds then release.
doesnt have "resume button", he has X or arrow, had him press both 4 times. Ink levels on an hp 6500 printer can give inaccurate readings specially if you`re using refilled , or you might have installed a cartridge while the printer was off. Here`s how to reset it: Unplug power from outlet and from back of printer; plug it back after 20 seconds and turn your printer on again.
doesnt have "resume button", he has X or arrow, had him press both 4 times. Ink levels on an hp 6500 printer can give inaccurate readings specially if you`re using refilled , or you might have installed a cartridge while the printer was off. Here`s how to reset it: Unplug power from outlet and from back of printer; plug it back after 20 seconds and turn your printer on again. **ALSO TRY THIS** Press and hold the Power Button (so that the power light stays on) (3)Unplug the power cord from back of unit and hold the power button for 10 seconds then release.
doesnt have "resume button", he has X or arrow, had him press both 4 times. Ink levels on an hp 6500 printer can give inaccurate readings specially if you`re using refilled , or you might have installed a cartridge while the printer was off. Here`s how to reset it: Unplug power from outlet and from back of printer; plug it back after 20 seconds and turn your printer on again.
doesnt have "resume button", he has X or arrow, had him press both 4 times. Ink levels on an hp 6500 printer can give inaccurate readings specially if you`re using refilled , or you might have installed a cartridge while the printer was off. Here`s how to reset it: Unplug power from outlet and from back of printer; plug it back after 20 seconds and turn your printer on again. **ALSO TRY THIS** Press and hold the Power Button (so that the power light stays on) (3)Unplug the power cord from back of unit and hold the power button for 10 seconds then release.
doesnt have "resume button", he has X or arrow, had him press both 4 times. Ink levels on an hp 6500 printer can give inaccurate readings specially if you`re using refilled , or you might have installed a cartridge while the printer was off. Here`s how to reset it: Unplug power from outlet and from back of printer; plug it back after 20 seconds and turn your printer on again. **ALSO TRY THIS** Press and hold the Power Button (so that the power light stays on) (3)Unplug the power cord from back of unit and hold the power button for 10 seconds then release.
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[email protected]

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