Offices 2020 Hong Kong Report - Eng

Uncharted Territory | Mapping out the Future for Hong Kong Landlords
1
Offces 2020 City Report
Hong Kong:
Uncharted Territory
Mapping out the Future for Hong Kong Landlords
Offces 2020 City Report
Offces 2020
Hong Kong
Uncharted Territory | Mapping out the Future for Hong Kong Landlords 2
Join the conversation and add your views by visiting
www.jll.com/offces2020ap
Forming part of a suite of Offce 2020 reports on six Asian cities, the Report
you are holding will seek to answer where next for Hong Kong?
Themed around six specifc questions, we discussed with key industry leaders
in each city how the big picture will shape the offces landscape to 2020.
This report is not about predictions it is about building the best possible
assumptions about the future and identifying a variety of opportunities based
on these conversations.
Our aim is to help you start the conversation now, support your decision
making today, and enable your business to outperform in the future.
We believe our Offces 2020 initiative is: foresight with a purpose. The
philosophy behind our investment in thought leadership is captured nicely by
the old Chinese proverb:
Those who do not worry about the future will soon
have worries about the present
Offces 2020 Asia Pacifc, preparing for
changing trends today
Gavin Morgan
Head of Leasing
Asia Pacifc
+852 2846 5139
[email protected]
Paul Yien
Regional Director
Markets, Hong Kong
+852 2846 5144
[email protected]
Hong Kong Are You Ready for the Future?
In the last 15 years, a total of 27 million sq ft of office space has been
built in Hong Kong, representing 30% of the current total. According to
the governments plan for Kowloon East, the potential exists for a further
28 million sq ft of office space to be added in this submarket alone.
Landlords in Hong Kong have enjoyed a long period of limited supply
and low vacancy.
But have they grown complacent? Is the current state of tenant
relationship management antiquated against the standards seen in other
developed markets? Will a significant increase in supply in emerging
submarkets around the territory bring a new set of owners and landlords
into the market? Could this competition change the current dynamics
between landlords and tenants? How is your portfolio positioned to deal
with this potential threat?
New supply will bring many opportunities for tenants:
Consolidating in lower cost space
Occupying new higher-specification buildings
Densifying in highly productive work-spaces
Potentially owning their office premises
Meeting their green objectives and lowering resource consumption
The investment in infrastructure being made this decade, together with
the changing demands of emerging groups of tenants, could be enough
of a catalyst for one of the new development nodes in Hong Kong to
achieve the critical mass needed to truly compete with Central.
At the end of each section of this series of city reports, we have interspersed some thought-provoking questions to inspire further
consideration on the implications for your business. In order to be positioned for the future, have you thought about these issues:
Starting the conversation:
What are the implications of corporates from Mainland China
becoming a more important source of demand for office
space in Hong Kong?
In a future Hong Kong which is multi-nodal, would Central be
more or less important than it is today?
What could create the momentum for Kowloon East to become a
viable front office location?
Are you safeguarding your portfolio against future competition?
How are you taking advantage of the development opportunities
in new areas?
Denis Ma
Head of Research, Hong Kong
+852 2846 5135
[email protected]
Michael Klibaner
Head of Research, Greater China
+852 2846 5276
[email protected]
Offces 2020
Hong Kong
Focus for Occupancy and Growth
Hong Kong has long served as the major gateway
for foreign companies seeking to do business
with China. However, as we move forward, a
new dynamic is set to come into play with the
emergence of Chinese MNCs.

Hong Kongs strength as an international centre
for finance and commerce offers an ideal platform
for Chinese companies to make a foray into
global markets. It has strong cultural ties with
the Mainland and a reputation as an established
business centre that offers stable and trusted rule
of law, regulatory certainty and a peg to the US
dollar. It also offers low corporate and personal
income tax, unrestricted movement of capital
and sophisticated financial markets. This gives
it a distinct advantage over other international
centres such as Shanghai, New York and London.
Moreover, many of these strengths are highly
durable, which will be increasingly important once the Renminbi
becomes convertible and other Mainland Chinese cities including
upstarts within the Pearl River Delta such as Qianhai, Hengqin and
Nansha improve their competitiveness.
Figure 1. Foreign companies with offices in Hong Kong
Source: Census & Statistics Department
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
N
u
m
b
e
r

o
f

C
o
m
p
a
n
i
e
s

Mainland Chinese Companies All Other Foreign Companies
These competitive advantages cannot be taken for granted. Today Hong
Kong has the highest office rents in the world. Given the extremely low
vacancy rates in the market, any up-tick in demand translates quickly
into further pricing power for landlords. However, the high cost of
occupancy could ultimately weaken the overall competitiveness of the
Hong Kong : Drivers & Inhibitors of Growth
Drivers
Gateway to and from China
Transparency; rule of law
Pre-eminent financial centre
International centre for retailing
Well functioning public infrastructure
Improving transport to China
Educated workforce
Very attractive to foreign talent
Inhibitors
Politically reactive; lacking in vision
Land release policies which slow development
A governmental mind shift away from laissez-faire
Uncertainty about Chinese plans for Hong Kong
What does this mean for landlords?
Do you understand the requirements of corporates from
Mainland China?
Will corporates from Mainland China be the payers of the
highest rent in Hong Kong in the future?
Figure 1. Foreign companies with offices in Hong Kong
Source: Census & Statistics Department
city as a business location. In this regard, the government must adopt
the correct policies to ensure that land supply is able to meet market
demand and accelerate the development of office markets outside
Central, providing occupiers with a greater array of options.
A key consideration is where demand is most likely to grow in the
coming years. Finance will remain a key driver of employment growth,
but its effect will be limited. It is unlikely that any bounce back among
western financial services companies will lead to employment growth as
strong as has occurred in the past. Banks and other financial institutions
have changed, and their new, more efficient business models now
need fewer staff to operate. On the other hand, demand for staff by
Mainland Chinese banks will be robust. There is a waiting list estimated
to be made up of a dozen Chinese banks looking to open an overseas
office in Hong Kong and second tier banks will continue to follow over
the decade. Hong Kongs future prospects will increasingly be tied to
decision-making in China.
Although the number of Chinese companies with offces in the city has more
than tripled over the last 10 years helped along by Chinas accession to
the WTO in 2001 currently, less than 1 in 8 foreign companies with offces
in Hong Kong are Mainland Chinese companies (Figure 1). The relatively
low presence of Chinese companies in the city suggests that the demand for
offce space over the coming years will be immense.
In addition, the technology and retail sectors are also expected to grow
strongly. The use of office space among these industries is not as
closely tied to prime locations. Other professional services consulting,
legal, accounting will fluctuate naturally according to the business
cycle, but each will act as net contributors to overall employment growth,
especially mainland companies who will be following their clients to
Hong Kong.
All this will translate to a rising demand for office space through 2020.
Offces 2020
Hong Kong
Hong Kongs Central district is one of the worlds most renowned CBDs.
Landmark offce buildings are complemented by frst class hotels, luxury
retailing, excellent public transport and interconnecting walkways. Does this
mean that Central is the perfect defnition of a successful offce location?

The answer to this is, from a tenant perspective: not necessarily. This is
especially the case when you consider that Central contains some of the most
expensive offce real estate in the world. In addition, many of the buildings are
not up to modern specifcation, such as the provision of power, while vacancy
rates are so low that expansion and consolidation is extremely diffcult. These
factors cost, specifcations and availability are causing many decision-
makers to consider alternatives.
There are a number of new locations evolving in Hong Kong and these
will become substantive poles of attraction over the next 7 years.
We have highlighted the top four locations that we believe have the
potential to emerge as core office locations for all industry segments,
including banking and finance.
Future Core Destinations of Choice
It may be time for Hong Kongs office market to move on
Our 2012 paper Broader Hong Kong Commercial Space Master-plan
Embraces CBD2 Development indicated that the offce market outside Central
is developing eastwards. Although Kowloon East has been earmarked by the
government as a key offce location for the future, the market will frst develop
along the north side of Hong Kong Island before making the eventual jump
across the harbour.
Hong Kong East
At present, a number of professional and business service frms already
call Hong Kong East home, and at least one bank has relocated its trading
foors into the area. While it will take time for Hong Kong East to make the full
transition, there are two key elements in its favour. Firstly, mixed-use precincts,
which include offces, retail outlets, hotels and serviced apartments, generally
attract the eye of corporate occupiers. This is clearly evident in Hong Kong
East. Secondly, the completion of the Central-Wanchai Bypass and Island
East Corridor Link, earmarked for 2018, will further enhance the accessibility
between Hong Kong East, Central and other major commercial districts.
Offces 2020
Hong Kong
In a future, multi-nodal Hong Kong, would Central be
more or less important than today?
What could create the momentum for Kowloon East to
become a viable front office location?
Will the private sector drive future development?
Wanchai/Causeway Bay
West Kowloon
Hong Kong East
Kowloon East
Kowloon
Hong Kong Island
Lantau Island
Future Offce Hotspots
Kowloon East
Kowloon East, in a very real sense, is the governments favourite for success,
and it is doing everything it can to achieve that ambition. In recent years, the
government has introduced policy measures that promote the redevelopment
of older industrial buildings and facilitate land supply. It has also invested
heavily in a substantial MTR infrastructure initiative, and will open government
offces in Kowloon East. In response, developers are building Grade A offces
in anticipation of tempting companies out of the citys traditional offce locations
with rental levels which are comparatively low cost.
Kowloon East will, however, take time to transform into a successful offce
location. The public transport infrastructure will not be fully completed until
after 2018, and until recently, vacancy rates were hovering as high as
20%. Meanwhile, as there is so much land to be redeveloped, individual
developments face the risk of isolation. At the outset it will take time to link
everything up. Finally, the opening of amenities including restaurants and
shops will only occur gradually and follow offce development. Ultimately, the
government can only do so much and must rely on the market to respond.
While the sheer scale of development means that the full potential of Kowloon
East may not be realised by 2020, this area should be expected to eventually
emerge as a mid-offce location housing operational staff of large companies
as well as the front offces of companies outside the fnance industry.
Wanchai and Causeway Bay
Although the evolution of the offce market outside Central will initially
materialise in Hong Kong East, the completion of a new transport
infrastructure including the new Exhibition MTR station on the future Shatin-
Central Rail Link as well as the release of developable land, will see the
focus of market development doubling back towards Wanchai and Causeway
Bay. Ultimately, the lack of developable land in Hong Kong will likely result
in Wanchai and Causeway Bay morphing into a primary offce location for
professional service providers serving clients in Central and Hong Kong East.
West Kowloon
If Kowloon East receives most of the media attention, West Kowloon has
staked its own claim through the towering ICC building. A true mixed-use
scheme, the next few years will see infll around this pivot. The arrival of
the high-speed rail link between China and the heart of this district will
spur further offce interest. Although the ingredients are in place for West
Kowloon to evolve into another front offce location, the most recent plans
suggest the area will be developed primarily as a retail and leisure hub,
rather than a purely offce location. As such, owing to constraints on supply,
West Kowloon is likely to remain as an isolated offce node that is unlikely to
achieve a critical mass, unless the government can be persuaded to change
their development plans for the area.
It is for these reasons that we anticipate change in multiple locations over the
next seven years, and a redrawn map for Hong Kongs tenants.
Winning the Relocation Decision
The factors that seal the deal
For an office location outside Central to become a competitive
commercial district it must be able to attract a critical mass of large
tenants. It does not necessarily have to tick every box, but it must offer
enough pull factors to be compelling. The most obvious elements are
a real sense of place in terms of community, with a wide variety of
amenities. The other key element is accessibility through convenient
public transport and connectivity. These are things that Central
obviously has in spades. But there are also other ways in which real
estate can play an important role in making a competitive offering to
draw tenants to alternative locations. Landlords who are able to put
some of these options on the table could really change the game.
What might pull tenants away?
New higher-specification buildings
Strong regional transport links
Lower cost of occupation
Ownership opportunity
Infrastructure should be considered first. Improvements to public
transport infrastructure and road networks are shrinking the geography
of Hong Kong, making the idea of relocation outside Central increasingly
easy to consider. We have already discussed the long-term significance
of the MTR investments for Kowloon East and Wanchai and Causeway
Bay, as well as the importance of the Central-Wanchai Bypass for
Hong Kong East, but there are other large scale projects that will affect
how Hong Kong connects with the rest of the region. Some trading
businesses will find that the zone to the airport is increasingly attractive,
especially with the completion of the Hong Kong-Zhuhai-Macau Bridge.
Chinese companies and those with a strong Chinese customer or
supplier base may prefer to be close to rail connections that can rapidly
transport them into China.
Offces 2020
Hong Kong
The development and emergence of Kowloon East over the next
decade has the potential to shake things up in the property market.
Unlike the citys other established office nodes, currently there is
no single dominant landlord in the district. This, together with an
abundance of land supply, could prove to be an opportunity for a new
office market to emerge with a diverse ownership structure. Healthy
competition will be a boon for occupiers as landlords seek new means
to differentiate themselves from the pack.
Criteria for attractive locations
District Factors
Cluster effect
Attractive sense of place
Proximity to customers, suppliers (and competitors!)
Easy access to Central
Food and beverage options
Retail on offer
Night time entertainment
Hotels and serviced apartments
& Tuen Mun Western Bypass Kwun Tong Line (Extension)
Major Roads (Existing) MTR Network (Existing) Central Kowloon Route Shatin - Central Link
Hong Kong - Zhuhai - Macau Bridge West Island Line Central - Wanchai Bypass Guangzhou - Shenzhen
Tuen Mun - Chek Lap Kok Link South Island Line (East) & Eastern Corridor Link - Hong Kong Express Rail Link
Lantau Island
HK Boundary
Crossing Facilities
Shenzhen Bay Bridge
Chek Lap
Kok
Shrinking Hong Kong
Proposed Road and Rail Links
Road Links
Criteria for attractive locations
Building or Site-specific Factors
Near an MTR station
Good car, taxi and bus access
Bridges and walkways between offices
Sufficient parking
MTR Links
Are you safeguarding your portfolio against future competition?
Short of redevelopment, what are some of the soft measures
you can adopt to remain competitive against larger, more
modern offce buildings outside Central?
How are you taking advantage of the development
opportunities in new areas?
What form would more creative partnerships with your
anchor tenants take?
MTR Network (Existing)
West Island Line
& Tuen Mun Western Bypass
Guangzhou - Shenzhen Major Roads (Existing) Hong Kong - Zhuhai
- Hong Kong Express Rail Link - Macau Bridge Tunnel Hong Kong - Zhuhai
Tuen Mun - Chek Lap Kok Link - Macau Bridge
Chek Lap
Kok
Macau
Shekou
Lantau Island
Zhuhai
East Rail Line
HK Boundary
Crossing Facilities
Zhuhai and Macau
Boundary Crossing Facilities
Shrinking The Region
Proposed Road and Rail Links
Road Links MTR Links
Offces 2020
Hong Kong
Planning for the Future Today
Will new technology and management theories have an impact on office architecture/space?
There are a number of global trends that are emerging in the world of
corporate real estate that could impact how offices are configured and
influence the design specifications of new buildings. Hong Kong is one
of the densest markets in the world and the pressure on space in the
city has several implications for how people work:
Small plots for offices generate towers with small floor plates,
meaning that offices will not benefit from the scale effects of hot
desking in the same way as larger buildings can.
When it comes to Hong Kong locals, it has been said that
densifcation is easy, but sharing is diffcult. Dense spaces are not
necessarily harmonious spaces and there is a limit to how far offce
managers can press people together. Nonetheless, dense desk
allocation is not a management fashion, but a long-term reality.
Small residential spaces, often housing an extended family,
mean that working from home is not a viable alternative in Hong
Kong, so this will not become a dominant theme.
Finally, in Hong Kong, workers prefer to work in offices.
Looking at technological impacts into the future, Cloud computing could
mean fewer servers and less strain on office services. However, dont
expect to see data servers disappear overnight. American companies
are now under much greater pressure to back-up their data, so many will
have mirror systems this means they may keep their own servers on
site, and duplicate in the Cloud. In addition, the arms race in technology
on the trading floor continues, and power requirements are climbing,
making it increasingly difficult for banks to remain in traditional buildings.
Going forward, less cabling will see new builds with lower raised floors,
and the practical reality of wireless power is now coming to the fore.
Many older Hong Kong buildings did not initially have raised floors,
and this could lead to a rising trend whereby they undergo quality
refurbishment to house new types of tenants.
With all of that said, if alternative locations can offer abundant
modern, high-specification buildings with larger floor plates at lower
rents many more tenants would move into these less dense and
higher productivity spaces. And if relocating allows them to expand or
consolidate at the same time, which may not be possible in Central, all
the more reason to take advantage of such an opportunity.
Are landlords in high-rent locations prepared to support
ever higher levels of density in order to stay competitive
providing more modern lifts, chilled water supply for data
servers, increased power loading and back-up generators
and higher grade network cabling?
Are you looking at technology issues to make your
portfolio more competitive?
Offces 2020
Hong Kong
Can Flexible Tenure Make Places Faster?
Market evolution could shift the balance

As a rule of thumb, in tomorrows world, tenure in the Hong Kong market
will seem like a sandwich. At the top end, the very biggest corporates
and Mainland Chinese SOEs will seek to own offices. Meanwhile, at the
bottom, the smallest firms will purchase floors, even single offices, in
strata buildings. The rental market will be positioned between the two.
This pattern is new. Formerly the larger corporations would also have
leased space, but something is changing:
Chinese entrants prefer owner-occupancy.
Big corporates and Western banks are now looking longer term.
Hong Kong is seen as being strategic but volatile so owning
is attractive. Companies are also anticipating inflation down the
line, so real assets are a key hedging strategy. Another factor is
that companies are wary of how much management time is lost
when they review their lease every three or so years. Purchasing
a building is a bigger decision but, once it has been made, the
next decade at least is sorted.
With the new lease accounting regulations expected to come into
full effect in 2017, the criteria for deciding whether to lease or
buy will fundamentally change, and corporates will have to adjust
their corporate real estate strategies accordingly. Under the new
regulations, it will no longer be possible to manage the balance
sheet through operating leases.
Branding is becoming increasingly important across the
globe. Iconic buildings in iconic cities are important signature
statements for the largest enterprises. Companies are seeking
offices as brand showcases.
Capital is abundant and cheap. So, whilst many management
teams would be criticised by shareholders if they were unable
to produce better returns from their core businesses, some
businesses generate so much cash that capital needs to find
a home somewhere. Chinese SOEs and even Hong Kong
industrialists find themselves in this position.
The issue in Hong Kong concerning this particular trend is not that it
is occurring, but that companies find very few options to satisfy their
ambitions to buy.
Companies are saying: We believe in Hong Kong, and if only we could fnd
a suitable building, we would make a purchase. The fascinating question,
then, is how much patience do these frustrated purchasers have? With limited
opportunities to buy in the CBD, some companies will look elsewhere. Given the
land supply in Kowloon East, could ownership be the catalyst to attract enough
large occupiers and help it achieve critical mass?
Should you consider allowing anchor tenants to co-invest
as part of a broader portfolio management strategy?
How does the presence of large SOE buyers affect the
long-term valuation of investment properties?
Should you consider selling non-core assets to re-deploy
capital in evolving office locations such as Kowloon East?
15%
85%
Owner Occupied versus Leased
Grade A Commercial Office
Owner Occupied
Leased
Source: Jones Lang LaSalle
Offces 2020
Hong Kong
New builds tend to be sustainable but the majority of existing offce stock
is not. Regardless of the starting point for the debate about sustainable
buildings and its impact on lifecycles, the forecast for the next seven years
is that the breadth and depth of the green agenda will grow.
There are several arguments which support this thinking:
The government headquarters is an extremely green building.
Legislation around air quality, thermal transfer, construction
waste (a major problem in Hong Kong) and life-of-building
accreditation will continue to become increasingly stringent.
More data is being collected on the benefits of energy saving; over
time, the return on investment on greener buildings will be clearer.
Owner-occupiers are insisting on greener features for properties
they wish to purchase. Investors, with more skin in the game,
wish to future-proof. This market lead will be followed.
Progressive developers have appointed a Technical
Sustainability Services Department for all developments.
While all of the above points may add weight to the argument to go
green, perhaps the simplest and most effective would simply be for
landlords to pass on any savings to occupiers. Property management
in Hong Kong has traditionally been operated on a closed book basis,
Who will be the first to pursue creative destruction and
offer property management on an open book basis?
If tenants see a financial benefit as well as a CSR benefit,
can sustainability be both a marketing differentiator for
landlords and a means of driving higher rents?
Sustainability - Is the Green Era Finally Here?
Will the citys green agenda trigger a drive for efficiencies among landlords and tenants?
and is a profitable business for many landlords. At present, there is little
incentive for landlords to pass on any savings to occupiers. However,
with competition for occupiers increasing from the emergence of
Kowloon East and other future office hotspots, passing on savings to
occupiers could become a key differentiator for landlords in their race to
secure high quality tenants.
All told, this does not sound like greenwashing but a strong and
genuine movement towards a growing sustainability agenda. Over
time, it is likely that contrarian views will be seen to be misguided and
eventually drowned out as others get on with sustainable agendas.
Hong Kong players are starting to realise that green buildings are
better buildings and more lettable offices. Over the next few years this
realisation will become a conviction.
Overall Thermal
Transfer Value
(OTTV) Standard,
Buildings
Department
1995 1996 2001 2005 2007 2010
2003 1998 2006 2008
Considerate Contractors
Site Award Scheme,
Development Bureau and
Construction Industry
Council
Building Energy
Codes and HK Energy
Effciency Registration
Scheme for Buildings,
Electrical and
Mechanical Services
Department
Indoor Air Quality
Certifcation Scheme
for Offces and Public
Places, Environmental
Protection Department
Comprehensive
Environmental Performance
Assessment Scheme,
Buildings Department
Building Carbon Emission
Guideline & Audit, Electrical
and Mechanical Services
Department
ISO 14001
(Environmental
Management System),
Hong Kong Quality
Assurance Agency
(HKQAA)
Green Contractors
Award, Architectural
Services
Department
Programme on
Source Separation
of Domestic Waste,
Environmental
Protection
Department
Programme on
Source Separation
of Commercial and
Industrial Waste,
Environmental
Guidelines to Account for
and Report on Greenhouse
Gas Emissions and
Removals for Buildings
(Commercial, Residential
or Institutional Purposes) in
Hong Kong, Environmental
All told, this does not sound like greenwashing but a strong and genuine
movement towards a growing sustainability agenda. Over time, it is likely
that contrarian views will be seen to be misguided and eventually drowned
out as others get on with sustainable agendas.
Offces 2020
Hong Kong
Have you Got the Answers?
Key Risks Key Opportunities
Supply-Demand imbalances in emerging areas Growth of Chinese corporates
Increasing competition from Mainland cities Completion of new public transport infrastructure
Narrow industry base Technology
Rising occupancy costs Management practices
Green Development
Shifting attitudes in tenure
Land supply
Policies
Hong Kong landlords have enjoyed an exceptional run over the past 15
years, complemented by years of very limited supply and low vacancies.
Although there have been some ups and downs over this period, supply
has rarely been a contributing factor to any sustained market downturn.
In essence, it has very much been a landlords market.
However, with government policies promoting land supply and new
public transport infrastructure set to accelerate the development of new
office nodes outside Central, this dynamic could finally be coming to an
end. For the first time in a long time, occupiers will have the upper hand
in certain negotiations. The changes in the physical landscape of the
office market will be further compounded by changes in tenant demand
brought about by the growing dominance of Chinese companies, new
technology and the realisation of the green building movement.
Moreover, as China grows and dominates the region, some boards will
inevitably consider the option of entering China directly rather than using
Hong Kong as an entry point, a trend which can already be seen among
manufacturers and pharmaceutical companies. Others might question
why they would relocate their back-office functions to Kowloon East, for
example, when India and the Philippines wages and rents are far lower.
These conversations will continue to come up in the future.

Simply put, the way real estate decisions were made in the past are
unlikely to resonate in the future. Both landlords and occupiers will need
to reassess their real estate strategies to succeed in an increasingly
competitive landscape.
The methodology behind these reports is based on a Grounded
Theory approach developed by Barney Glaser and Anselm Strauss.
Grounded theory method does not aim for a single end truth, rather it
is an evolutionary process to conceptualize into a useful format what is
happening by using empirical research from a variety of data sources. In
essence, you examine the data and ask what is happening, rather than
form hypothesis that you then try to disprove.
In this case, the empirical research consisted of several steps
culminating in a series of workshops with clients across six cities.
First was examination of our existing Jones Lang LaSalle research on
the office markets to devise concepts areas or for further research.
These areas were then discussed and refined into eight areas through
discussion with Asia Pacific research heads from some of the largest
investment funds into offices. The research heads were extremely keen
to understand what occupiers want and how the leasing process can
provide a long term relationship for both parties.
Methodology
The eight questions were then posed to clients. In each of the six
cities, we invited three corporate occupiers clients and three clients
representing the development process and the landlord community to
a workshop round table discussion. These clients were joined by our
Jones Lang LaSalle colleagues in each city, representing a wide variety
of functions and included heads of leasing, transaction management,
capital markets, property management, work place strategy, facilities
management and other senior management. The 12 participants in each
city spent several hours debating the questions and presenting their
alternative views.
This written report is a step along the way in the process of discovering
a shared view of the future of offices by clients and ourselves in six very
different cities in Asia Pacific.
Join the conversation and add your views by visiting www.jll.com/offices2020ap
Uncharted Territory | Mapping out the Future for Hong Kong Landlords
20
Jones Lang LaSalle offces
Hong Kong
6/F Three Pacifc Place
1 Queens Road East
Hong Kong
tel +852 2846 5000
fax +852 2845 9117

[email protected]
www.joneslanglasalle.com.hk
Copyright Jones Lang LaSalle 2014 All rights reserved
No part of this publication may be reproduced or transmitted in any form or by any means without prior written consent of Jones Lang LaSalle. It is based on materials that we believe to
be reliable. Whilst every effort has been made to ensure its accuracy, we cannot offer any warranty that it contains no factual errors. We would like to be told of any such errors in order
to correct them.
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