Key Questions For Telecom CTO
Key Questions For Telecom CTO
To figure the answer for this question, the research starts with the question
1) What is the role of a CTO in telecommunication services Industry?
2) What is the state of telecommunication industry in Europe ?
Industry
1. What is the history of industry?
2. How can the participants in industry be classified?
3. How is the competition? What is the HHI/concentration ratio?
4. How is the competition in each of the segments?
5. What are the barriers to enter/Exit? What type of investments are competitors are making?
6. What is the Capex/Opex in the industry?
7. Why the operator needs to spend more Capex?
8. What is the industry value chain? How is it evolving?
9. What is the operator value chain?
10. What is the effect of network externalities? In the current scenario ? eg: Possibility of two sided
platform ?
11. What are the core competency for the operators?
12. How is the Gross Profit margin in the industry?
13. What is the trend in EBITDA in the industry?
14. How are the services provided by industry used by the customer? Is there any alternatives?
Overall Market
1. What is the market size? How is the market performing?
2. Can we treat all of the Europe as a single market? If not, what are the segments?
3. What is the market size? What is the market size for each segments?
4. Is market reaching saturation in terms of unique subscribers?
Customers
1. What type of subscribers service contract does subscribers enter into? Prepaid or postpaid?
2. What type of services are available in the market?
3. How are subscribers in each of the market using the services? What type of services are used
more?
4. How are subscribers paying the rent for the services? How much value can operators extract
from subscribers?
5. Why do subscribers use the services? How much of each service does a subscriber use? Ex:
trends in data usage? Trends in voice usage?
6. What is the nature of current customer for telecom industry?
7. Is industry trying to get new customer? Is industry trying to make non customers as new
customer?
8. How is the subscriber growth in each of the segment in Europe?
9. How is this growth related to various generation of technologies?
10. What is the growth in revenue?
11. What is the growth in ARPU?
12. What is the subscriber churn? In each of the segments?
Technology trends
1. What is the current trend in technology? Why such changes are there? What is the impact of
such changes?
2. What is the trend in Core network?
3. What is the trend in backhaul?
4. What is the trend in access network?
5. What is the trend in end-user devices?
6. How this is impacting end users?
7. How the following is going to affect telecom operators
a. Smart phones and tablets
b. Rich webpages and browser communications
c. SMART Radio, Broadcasting capability ,carrier Aggregation
d. Cloud and Virtualization
e. Software defined networking
f. Fiber
g. Real-time Analytics and Big Data
h. Transmission of data from Machines
8. What is the impact of technology trend in value chain/Value network?
9. How does the value network system help to extract value/Money out of advanced technology?
How is the operator benefiting or loosing value?
10. How is the technology trend intersect with other related industry? Example IT industry? How is
this going to work with Cable operators?
Responsibility of a CTO with a European operator
1. CTO has to form the technology strategy so that the operator will remain competitive and will
generate returns to the shareholders?
2. CTO is predominantly a cost center? How can CTO make sure that good ROA is achieved?
3. What should CTO do immediately?
4. What should CTO of European operator do in near term?
5. What should CTO of European operator do in long term?
6. How can CTO add to top Line?
7. How can CTO add to bottom line?
Telecom technology strategy should help to answer questions such as
1) Which distinctive competence and capabilities are necessary to establish and maintain
competitive advantage
2) Which technology should be used to implement core product design concepts and how should
these technologies be embodied in the products
3) What should be the investment level in technology
4) How should various technologies be sourced internally or externally
5) When and how should new technology be introduced to the market
6) How should technology and innovation be organized and managed?
7) What will be priorities for the CTO of MNO & MVNO in near term, medium term & long term ?
How can the priorities different for CTO of MNOs & MVNOs
8) What should I do to innovate and where should I Innovate?
9) How can I achieve competitive gain with technology without spending capital expenditure?
a. How can I increase network Carry capacity without CAPEX spending?
b. How can I use the scares resource Spectrum Efficiently? Am I reaching the limits of the
network?
10) How can Capex reduction add to EBITA ?
11) How can Opex Reduction Add to EBITA ?
a. How can I reduce the over heads of various technologies? Can I use single access
technology?
12) Whom all shall I partner?
13) How can I acquire technologies which are sustainable ?
14) How can Capex reduction and Opex reduction add to EBITA ?
15) What type of organization structure is required to implement the technology strategy?
16) Give an example for future M2M? How an M2M network will be different from todays network (
Always on peak )
17) How will we provide best experience for machines? Can we achieve services which reliable and
care which is prescriptive ,predictive and proactive new customers such as machines
Selected Cases of Operators
1) Vodafone Group
2) KPN Group
3) Telefonica Group
Vodafone Group
Highlights of presentation CTO of Vodafone
Group strategy of Vodafone
Example case of Vodafone Germany for Capex reduction
KPN Group
Highlights of presentation CTO of KPN
Group Strategy of KPN
Telefonica Group
Group Strategy of Telefonica
Example case for Operators in 3 countries for Capex reduction