This document provides an overview of work breakdown structures (WBS). It defines a WBS as a deliverable-oriented grouping of project elements that organizes the total scope of work. The WBS breaks the project scope down into increasingly detailed components, with each level representing more detail. The WBS helps ensure all work is defined, provides a framework for planning and controlling costs and schedule, and distinguishes project needs from others within an organization. The document discusses best practices for developing a WBS, including making it product or process oriented, numbering elements, creating a WBS dictionary, and using templates from previous projects.
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Work Breakdown Structure (WBS)
This document provides an overview of work breakdown structures (WBS). It defines a WBS as a deliverable-oriented grouping of project elements that organizes the total scope of work. The WBS breaks the project scope down into increasingly detailed components, with each level representing more detail. The WBS helps ensure all work is defined, provides a framework for planning and controlling costs and schedule, and distinguishes project needs from others within an organization. The document discusses best practices for developing a WBS, including making it product or process oriented, numbering elements, creating a WBS dictionary, and using templates from previous projects.
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WORK BREAKDOWN STRUCTURE
Work breakdown structure
1. Work breakdown structure (WBS): A work breakdown structure is a deliverable oriented grouing o! ro"ect ele#ents t$at organi%es and de!ines t$e total scoe o! t$e ro"ect& Work not in t$e WBS is outside t$e scoe o! t$e ro"ect& As wit$ t$e scoe state#ent' t$e WBS is o!ten used to develo or con!ir# a co##on understanding o! ro"ect scoe& Eac$ descending level reresents an increasingl( detailed descrition o! t$e ro"ect ele#ents& A WBS is nor#all( resented in c$art !or# as illustrated in )igures* $owever' t$e WBS s$ould not be con!used wit$ t$e #et$od o! resentation + drawing an unstructured activit( list in c$art !or# does not #ake it a WBS& Eac$ ite# in t$e WBS is generall( assigned a uni,ue identi!ier* t$ese identi!iers are o!ten known collectivel( as t$e code of accounts. T$e ite#s at t$e lowest level o! t$e WBS are o!ten re!erred to as work packages. T$ese work ackages #a( be !urt$er deco#osed as described !urt$er& Work ele#ent descritions are o!ten collected in a WBS dictionary. A WBS dictionar( will t(icall( include work ackage descritions as well as ot$er lanning in!or#ation suc$ as sc$edule dates' cost budgets' and sta!! assign#ents& T$e WBS s$ould not be con!used wit$ ot$er kinds o! -breakdown- structures used to resent ro"ect in!or#ation& Ot$er structures co##onl( used in so#e alication areas include. Contractual WBS /CWBS0' w$ic$ is used to de!ine t$e level o! reorting t$at t$e seller will rovide t$e bu(er& T$e CWBS generall( includes less detail t$an t$e WBS used b( t$e seller to #anage t$e seller1s work& 2age 3 WORK BREAKDOWN STRUCTURE Organi%ational breakdown structure /OBS0' w$ic$ is used to s$ow w$ic$ work ele#ents $ave been assigned to w$ic$ organi%ational units& Resource breakdown structure /RBS0' w$ic$ is a variation o! t$e OBS and is t(icall( used w$en work ele#ents are assigned to individuals& Bill o! #aterials /BO40' w$ic$ resents a $ierarc$ical view o! die $(sical asse#blies' sub+asse#blies' and co#onents needed to !abricate a #anu!actured roduct& 2ro"ect breakdown structure /2BS0' w$ic$ is !unda#entall( t$e sa#e as a roerl( done WBS& T$e ter# 2BS is widel( used in alication areas w$ere t$e ter# WBS is incorrectl( used to re!er to a BO4& 2. History of the WBS: T$e WBS was initiall( develoed b( t$e U&S& de!ense establis$#ent' and it is described in 4ilitar( Standard /456+STD0 773B /89 4ar :;0 as !ollows. "A work breakdown structure is a productoriented fa!i"y tree co!posed of hardware# software# ser$ices# data and faci"ities .... %&t' disp"ays and defines the product(s) to be de$e"oped and(or produced and re"ates the e"e!ents of work to be acco!p"ished to each other and to the end product(s)." 5t re,uires so#e #ental disciline to develo a roduct+oriented or deliverable+ oriented grouing o! ro"ect ele#ents adding u to co#rise t$e entire ro"ect scoe& 5ntuitivel(' we tend to start out wit$ a task+oriented aroac$& T$is is OK !or ver( s#all ro"ects w$ere e<tensive ro"ect #anage#ent controls will not be used& T$e task+oriented aroac$ is eas( to understand' because we can easil( t$ink o! ro"ects as collection o! tasks& A task+oriented WBS can be develoed b( beginning wit$ a si#le -to+do- list and t$en clustering t$e ite#s in a logical wa(& T$e logical t$e#e could be ro"ect $ases' !unctional areas' or #a"or end+ roducts& 2age 8 WORK BREAKDOWN STRUCTURE 5! (our organi%ation will be collecting $istorical data to !or# a cost database' (ou s$ould tr( to select a standard aroac$ consistent wit$ t$e organi%ation=s long ter# data collection needs& ). Why is Work Breakdown Structure needed* Not all ro"ects $ave a WBS' and it is true t$at so#e o! t$ese ro"ects $ave been success!ul& So w$( is a WBS needed> We $ave alread( looked at a !ew reasons' but in review' t$e WBS. 2rovides a !ra#ework !or organi%ing and #anaging t$e aroved ro"ect scoe ?els ensure (ou $ave de!ined all t$e work t$at #akes u t$e ro"ect 2rovides a !ra#ework !or lanning and controlling cost and sc$edule in!or#ation 5t=s better to be deliberate about lanning t$an rel( on luck@ Additionall(' w$en (ou work !or a co#an( or organi%ation t$at $as #an( ro"ects being er!or#ed si#ultaneousl(' eac$ o! t$e ro"ects is co#eting !or t$e li#ited resources available& T$e WBS enables (ou to review ro"ect details and distinguis$ one ro"ect=s needs !ro# ot$ers wit$in t$e co#an( or organi%ation& W$( is distinguis$ing one ro"ect !ro# anot$er i#ortant> 5t enables (ou to identi!( resource re,uire#ents and allocate resources #ore e!!ectivel(& Now let=s look at rearing a WBS& +. ,roduct or ,rocess -riented* T$e WBS was initiall( de!ined as a roduct oriented !a#il( tree' $owever subse,uent de!initions $ave introduced #ore !le<ibilit( ++ so a WBS can also be deliverable or rocess oriented& Aour WBS can be built on nouns or verbs& 5! t$e results o! (our ro"ect are ri#aril( verbs' t$en a verb based or rocess based WBS #a( #ake #ore sense& 5! (our WBS is to be roduct or deliverable oriented' t$en (ou can start b( t$inking o! t$e WBS as a arts list !or t$e ulti#ate 2age ; WORK BREAKDOWN STRUCTURE end+ite#s o! (our ro"ect& T$is link will give a si#le illustration o! a product or process based WBS orientation& T$ese di!!erences are not s$own to tell (ou w$at is t$e rig$t wa( !or (our ro"ect' but "ust to !a#iliari%e (ou wit$ t$e distinctions' so (ou can t$ink about t$e# and c$oose w$at1s best !or (our ro"ect& Figure 1: WBS Format for System Development Projects .. WBS /u!berin0 WBS ele#ents are usuall( nu#bered' and t$e nu#bering s(ste# #a( be arranged an( wa( (ou c$oose& T$e conventional nu#bering s(ste# is s$own in t$e !igure 3& T$e s$aded bo< s$own in t$e above slide could be nu#bered 3&8&8&;' w$ic$ would tell (ou it was in t$e second bo< in level 8' t$e second bo< in level ;' and t$e t$ird bo< in level B& 1. WBS 2ictionary Once t$e WBS is co#lete# t$e WBS dictionar( needs to be t$e ne<t ite# develoed& T$e WBS dictionar( is a narrative docu#entation o! t$e e!!ort needed to acco#lis$ all work de!ined in t$e WBS& T$e WBS dictionar( is develoed !or t$e lowest level ele#ent in t$e WBS onl(& 2age B WORK BREAKDOWN STRUCTURE To better understand $ow a WBS and a WBS dictionar( work' let3s co#are it to a book and t$e book=s table o! contents. T$e WBS is t$e table o! contents !or t$e ro"ect& 5t catures t$e contents in an organi%ed !as$ion /c$aters' subc$ater0& T$e WBS dictionar( is t$e book itsel!& 5t tells t$e stor(& 5n our case t$e stor( is w$at work will be acco#lis$ed and w$at oututs will be roduced in eac$ o! t$e WBS ele#ents& T$e total o! t$ese descritions is $ow a $ouse will be built and w$at is needed to build t$e $ouse& T$e WBS dictionar( will o!ten lead to t$e develo#ent o! t$e state#ents o! work /SOW0 !or t$e ro"ect& SOWs will be discussed in later #odules& C& WBS 4o"e T$e role o! t$e WBS is to. 2artition t$e #a"or ro"ect deliverables into s#aller co#onents to i#rove t$e accurac( o! cost esti#ates 2rovide a #ec$anis# !or collecting and organi%ing actual costs 2rovide a #ec$anis# !or er!or#ance #easure#ent and control 5. WBS Structure )igure 8 describes a t(ical $ig$ level WBS structure !or a s#all to #ediu# si%ed ro"ect& T$e bo< at t$e to /T$e 2ro"ect0 reresents t$e total s(ste# and is re!erred to as WBS level 3& 6ower levels w$ic$ describe ro"ect co#onents in increasing detail are nu#bered 8' ;' B and so on& T$e concet o! WBS level is i#ortant as it allows (ou to designate t$e level o! detail at w$ic$ (ou reort cost esti#ates and ro"ect cost er!or#ance !igures& )or e<a#le' to e!!ectivel( #anage a large ro"ect a senior #anager t(icall( needs su##ar( details o! cost variance at level 8& B( contrast t$e tea# leader 2age 9 WORK BREAKDOWN STRUCTURE resonsible !or develoing a level 8 so!tware co#onent needs cost er!or#ance reorts at level ;& T$e artitioning o! t$e ro"ect into #a"or co#onents occurs at level 8& Co#onents at t$is level !all into t$e !ollowing classes. Figure 2: A typical high level WBS structure for a small to medium sized proect 6. Work breakdown structure te!p"ates. A work breakdown structure /WBS0 !ro# a revious ro"ect can o!ten be used as a te#late !or a new ro"ect& Alt$oug$ eac$ ro"ect is uni,ue' WBSs can o!ten be -reused- since #ost ro"ects will rese#ble anot$er ro"ect to so#e e<tent& )or e<a#le' #ost ro"ects wit$in a given organi%ation will $ave t$e sa#e or si#ilar ro"ect li!e c(cles and will t$us $ave t$e sa#e or si#ilar deliverables re,uired !ro# eac$ $ase& 4an( alication areas $ave standard or se#i+standard WBSs t$at can be used as te#lates& )or e<a#le' t$e U&S& Deart#ent o! De!ense $as de!ined standard WBSs !or De!ense 4ateriel 5te#s& A ortion o! one o! t$ese te#lates is s$own as )igure ; 2age D WORK BREAKDOWN STRUCTURE Figure 3: Sample WBS for Defense Material Items 17. 2eco!position: Deco#osition involves subdividing t$e #a"or ro"ect deliverables into s#aller* #ore #anageable co#onents until t$e deliverables are de!ined in su!!icient detail to suort !uture ro"ect activities /lanning' e<ecuting' controlling' and closing0& Deco#osition involves t$e !ollowing #a"or stes.
/30 5dentit( t$e #a"or ele#ents o! t$e ro"ect& 5n general' t$e #a"or ele#ents will be t$e ro"ect deliverables and ro"ect #anage#ent& ?owever' t$e #a"or ele#ents s$ould alwa(s be de!ined in ter#s o! $ow t$e ro"ect will actuall( be #anaged& )or e<a#le. T$e organi%ing rincile wit$in eac$ branc$ o! t$e WBS #a( var(' as illustrated in )igure B& 2age C S y s t e ! s 8 n 0 i n e e r i n 0 9 a n a 0 e ! e n t S u p p o r t i n 0 , 9 A c t i $ i t i e s , r o : e c t 9 a n a 0 e ! e n t 8 ; u i p ! e n t < a c i " i t i e s S e r $ i c e s = r a i n i n 0 = e c h n i c a " - r d e r s 8 n 0 i n e e r i n 0 2 a t a 9 a n a 0 e ! e n t 2 a t a 2 a t a A i r f r a ! e 8 n 0 i n e > o ! ! u n i c a t i o n / a $ i 0 a t i o n < i r e > o n t r o " A i r ? e h i c " e - r 0 a n i @ a t i o n a " A e $ e " & n t e r ! e d i a t e A e $ e " 2 e p o t A e $ e " S u p p o r t 8 ; u i p ! e n t > o n s t r u c t i o n 9 a i n t e n a n c e < a c i " i t i e s 9 o c k B p s - p e r a t i o n a " = e s t 2 e $ e " o p ! e n t a " = e s t = e s t = e s t C 8 $ a " u a t i o n A & 4 > 4 A < = S D S = 8 9 S WORK BREAKDOWN STRUCTURE Figure 4: WBS for Waste Water reatment Plant /80 Decide i! ade,uate cost and duration esti#ates can be develoed at t$is level o! detail !or eac$ ele#ent& T$e #eaning o! ade,uate #a( c$ange over t$e course o! t$e ro"ect + deco#osition o! a deliverable t$at will be roduced !ar in t$e !uture #a( not be ossible& )or eac$ ele#ent' roceed to Ste B it t$ere is ade,uate detail and to ste ; i! t$ere is not + t$is #eans t$at di!!erent ele#ents #a( $ave di!!ering levels o! deco#osition& /;0 5denti!( constituent ele#ents o! t$e deliverable& Constituent ele#ents s$ould be described in ter#s o! tangible' veri!iable results in order to !acilitate er!or#ance #easure#ent& As wit$ t$e #a"or ele#ents' t$e constituent ele#ents s$ould be de !ined in ter#s o! $ow t$e work o! t$e ro"ect will actuall( be acco#lis$ed& Tangible' veri!iable results can include services as well as roducts /e&g&' status reporting could be described as weekly status reports! !or a #anu!actured ite#' constituent ele#ents #ig$t include several individual co#onents lus final assem"ly#. Reeat Ste 8 on eac$ constituent ele#ent& /B0 Eeri!( t$e correctness o! t$e deco#osition. Are t$e lower+level ite#s bot$ necessar( and su!!icient !or co#letion 2age 7 E a r l i e r P h a s e s P r o j e c t M a n a g e m e n t C i v i l D r a w i n g s A r c h i t e c t u r a l D r a w i n g s S t r u c t u r a l D r a w i n g s M e c h a n i c a l D r a w i n g s H V A C D r a w i n g s P l u m b i n g D r a w i n g s I n s t r u m e n t a t i o n D r a w i n g s E l e c t r i c a l D r a w i n g s D E S I G N P r o j e c t M a n a g e m e n t H e a w o r ! s A e r a t i o n " a s i n E # # l u e n t P u m $ i n g S t a t i o n A i r H a n l i n g " u i l i n g S l u g e " u i l i n g C % N S & ' ( C & I % N ) a t e r P h a s e s * A S & E * A & E ' & ' E A & M E N & P ) A N & t WORK BREAKDOWN STRUCTURE o! t$e ite# deco#osed> 5! not' t$e constituent ele#ents #ust be #odi!ied /added to' deleted !ro#' or rede!ined0& 5s eac$ ite# clearl( and co#letel( de!ined> 5! not' t$e descritions #ust be revised or e<anded& Can eac$ ite# be aroriatel( sc$eduled> Budgeted> Assigned to a seci!ic organi%ational unit /e&g&' deart#ent' tea#' or erson0 w$o will accet resonsibilit( !or satis!actor( co#letion o! t$e ite#> 5t not' revisions are needed to rovide ade,uate #anage#ent control& T$e work breakdown structure (WBS) needs secial consideration as it la(s an essential art in t$e rocess& 5t is a $ierarc$ical structure o! ro"ect work ele#ents in w$ic$ costs associated wit$ t$e lowest+level ele#ents can be abrogated uwards into related $ig$er+6evel sections o! t$e ro"ect* t$ree t(es are ossible 3 Organi%ation based 8& 2roduct based' ;& Task based& Wit$ an organi%ational structure /)igure 90' work is de!ined according to t$e deart#ent wit$in t$e co#an( t$at does t$e work& W$en costs are collected t$roug$ t$e ti#e s$eet or bookings s(ste#' cost reorts will s$ow w$ic$ deart#ents or divisions in t$e co#an( $ave been working on t$e ro"ect and $ow #uc$ $as been sent& Figure !:"rgani#ational $or% &rea%'o$n 2age : Company Division Department Section Group WORK BREAKDOWN STRUCTURE T$e roduct or $(sical structure /)igure D0 gives a cost s(ste# t$at relates costs to t$e $(sical ele#ents o! t$e roduct& ?ere' w$en costs are collected' t$e( will s$ow w$at arts o! t$e roduct $ave been worked on and $ow #uc$ $as been sent on designing or #aking eac$ ele#ent* w$at it #a( not tell is w$o /i&e& w$at deart#ent0 $as been doing t$e work& Figure (: Pro'uct)&ase' $or% &rea%'o$n T$e task or !unctionall( based structure /)igure C0 relates costs to t$e tasks t$at are e<ected to be er!or#ed Cost reorting in t$is arrange#ent s$ows w$at work eole $ave been er!or#ing in ter#s o! t$e tasks t$e( nor#all( carr( out& T$is s(ste# #ig$t see# to o!!er less t$an t$e ot$er two in ter#s o! control but it $as #uc$ #ore to reco##end it in t$e conte<t o! er!or#ance #easure#ent t$an eit$er o! t$e ot$ers& T$e reason is t$at in order to assess rogress it is necessar( to re!er to t$e ro"ect lan and tins is nor#all( structured around t$e activities or tasks t$at are e<ected to be er!or#ed& Because t$e ot$er structure1s la( t$eir e#$asis on eit$er /a0 w$o does t$e work or /b0 w$at art o! t$e roduct it relates to' it is o!ten di!!icult to construct a satis!actor( lan in t$ose !or#ats t$at !ull( describes t$e lanner1s intentions' !or lanners t$ink in ter#s o! tasks rat$er t$an co#onents or deart#ents& 2age 3F Product Unit Area System Subsystem WORK BREAKDOWN STRUCTURE Figure *: as%)&ase' $or% &rea%'o$n 11. WBS Software: WBS >hart ,ro. WBS C$art 2ro is a Windows+based ro"ect #anage#ent so!tware alication t$at is used to create and disla( ro"ects using a Work Breakdown Structure /WBS0 C$art& A WBS c$art disla(s t$e structure o! a ro"ect s$owing $ow a ro"ect is organi%ed into su##ar( /$ase0 and detail levels& Using a WBS c$art is a #ore intuitive aroac$ to lanning and disla(ing a ro"ect& 2age 33 Project Phase Chapter Work Area Task WORK BREAKDOWN STRUCTURE 12. WBS >hart ,ro can be used for pro:ect p"annin0 As a lanning tool' use WBS C$art 2ro to ,uickl( sketc$ a ro"ect lan on t$e screen using a GTo+DownH aroac$& Click wit$ t$e #ouse to de!ine 2$ases /Su##ar( Tasks0 and Subtasks& Double+click a task to add sc$edule in!or#ation like Duration' Start Date' )inis$ Date' Cost' Work' etc& WBS C$art 2ro auto#aticall( rolls u /su##ari%es0 t$e data to eac$ level o! t$e c$art& Assign resources' track costs' $ours and co#letion' all !ro# wit$in WBS C$art 2ro&&& 2lans created in WBS C$art 2ro can be #aintained and #anaged searatel(' trans!erred directl( to 4icroso!t 2ro"ect or trans!erred to an( rogra# t$at can read t$e G42IH !ile !or#at& Aou can trans!er a WBS c$art to 4icroso!t 2ro"ect at an( ti#e wit$ t$e si#le click o! a button& All o! t$e in!or#ation (ou entered in WBS C$art 2ro is auto#aticall( trans!erred to 4icroso!t 2ro"ect& Alt$oug$ WBS C$art 2ro can work sea#lessl( wit$ 4icroso!t 2ro"ect you do not need 9icrosoft ,ro:ect to use WBS >hart ,ro as a standa"one app"ication& Aou can use WBS C$art 2ro all b( itsel! to create WBS c$arts like t$e one s$own above& 1). WBS >hart ,ro can be used with 9icrosoft ,ro:ect WBS C$art 2ro can be used to generate WBS c$arts directl( !ro# e<isting 4icroso!t 2ro"ect lans& WBS C$art 2ro uses t$e Outline created in 4icroso!t 2ro"ect to generate a $ierarc$ical view o! t$e data& A WBS toolbar button can be installed into 4icroso!t 2ro"ect !or eas( trans!er o! data& As (ou organi%e and c$ange (our ro"ect in 4icroso!t 2ro"ect' a WBS c$art o! t$at data is onl( a button awa(& T$e inter!ace between 4icroso!t 2ro"ect and WBS C$art 2ro is co#letel( sea#less and bi+directional& W$en (ou create a WBS c$art o! an e<isting 4icroso!t 2ro"ect lan' all c$anges #ade in t$e WBS c$art are i!!ediate"y re!lected in t$e 4icroso!t 2ro"ect lan& T$is #eans t$at (ou can add' delete' 2age 38 WORK BREAKDOWN STRUCTURE reorgani%e and udate tasks in (our 4icroso!t 2ro"ect lan using t$e WBS c$art& No ot$er c$arting so!tware on t$e #arket toda( allows t$is level o! !unctionalit( !or #anaging (our 4icroso!t 2ro"ect lans& 5n addition' WBS c$arts can be created !irst in WBS C$art 2ro and t$en trans!erred directl( to 4icroso!t 2ro"ect& W$en a WBS c$art is trans!erred to 4icroso!t 2ro"ect' all o! t$e task and resource in!or#ation entered into t$e WBS c$art is auto#aticall( trans!erred to 4icroso!t 2ro"ect w$ere additional sc$eduling can be er!or#ed& Aou can t$en continue to switc$ back and !ort$ between 4icroso!t 2ro"ect and WBS C$art 2ro as needed& 1+. WBS and Acti$ities in 9S ,ro:ect 2age 3; WORK BREAKDOWN STRUCTURE 2age 3B WORK BREAKDOWN STRUCTURE 1.. WBS and Acti$ities in ,ri!a$era ,ro:ect ,"anner 1. ,ro:ect 1.1 9a:or task 1 1.1.1 Subtask 1 of !a:or task 1 1.1.1.1 Acti$ity 1 of subtask 1 1.1.1.2 Acti$ity 2 of subtask 1 1.1.2 Subtask 2 of !a:or task 2 1.2 9a:or task 2 1.2.1 Subtask 1 of !a:or task 2 1.2.2 Subtask 2 of !a:or task 2 1.) 9a:or task ) 11. Su!!ary T$e Work Breakdown Structure /WBS0 $els (ou identi!( and seci!( all t$e tasks associated wit$ t$e ro"ect& A good WBS is based uon o A well de!ined scoe !or t$e ro"ect o A set o! s(ste# re,uire#ents o A good understanding o! t$e ro"ect riorities T$e WBS #a( need to be re!ined and udated !or eac$ ro"ect $ase A co#lete and well organi%ed WBS will $el assure good sc$edule and cost esti#ates 2age 39 WORK BREAKDOWN STRUCTURE 2age 3D