Communication for the open minded

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Communication for the open minded
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Communication for the open minded
Siemens Enterprise Communications
www.siemens-enterprise.com/open
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HiPath 4000 V6
Best-In-Class Converged Communications for the Medium to
Large Enterprise
HiPath 4000 has sold more than 18 million ports in 80 countries across
the globe. As a proven converged communication solution it provides
business process and workflow integration, high availability, strong
security, powerful performance and unified communications choices
for any business.
Communication for the open minded
Information
Best-in-class Best-in-class
HiPath 4000 V6 Cost Effective Choices
Best-in-class
The HiPath 4000 is a converged IP communication platform for companies
with 300 up to 100,000 users. The maturity and feature-richness of
HiPath 4000 is proven daily in more than 25,000 customer installations.
The future-proof architecture supports IP-distributed branch concepts and
complex corporate networks as well as stand-alone systems.
With the new HiPath 4000 V6 software
architecture, it is designed to offer custo-
mers cost effective choices to optimize and
secure communications that help enterpri-
ses increase workplace productivity and
effectiveness.
As a powerful and highly available commu-
nications solution, it offers a rich set of
endpoints, mobility choices, edge soluti-
ons, unified communications and stan-
dards-based integration and interoperabi-
lity with business-critical applications and
systems.
It ties this capability together with its built-
in assistant and powerful set of system
management applications that are easy to
use and provide comprehensive capability
to system administrators. Coupled with a
strong global presence and availability of
Siemens OpenScale services, it allows
enterprises to maintain business continuity
and to focus on their own strengths.
HiPath 4000 V6 Cost Effective Choices HiPath 4000 V6 Cost Effective Choices
HiPath 4000 V6 Software: Flexible, Reliable, Scalable, and Open
Best-in-class
HiPath 4000 V6 Cost Effective Choices
IT architecture
Modular, stackable, and
reliable solution for
seamless expansion
HiPath 4000 V6 offers an ideal solution for
an enterprise communications infrastruc-
ture regardless of size and location
requirements. With its modularity, the
availability of scalable access points, soft-
ware-based branches, plus powerful net-
working support analog, TDM, or IP it
provides a perfect solution for seamless
expansion and can be integrated in any IP
infrastructure.
The HiPath 4000 communication server is
the high available central control unit with
redundant power supplies and hot-redun-
dant LAN interfaces. The new
HiPath 4000 V6 duplex architecture enab-
les complete redundancy for call control,
CSTA application connectivity and adminis-
tration, even in geo-separated locations.
The AP 3700 access points fit in a standard
19-inch shelf and are integrated directly in
the IT infrastructure.
The HiPath 4000 SoftGate application
offers software-based and cost-effective
HiPath 4000 VoIP functionalities running
on standard x86 server platforms.
The HiPath 4000 communication server
can be flexibly implemented in configurati-
ons to support smallest to the largest enter-
prise. It supports up to 15 directly connec-
ted access points plus 83 IP-distributed
access points or SoftGate server.
A maximum of 12,000 subscribers can be
supported in these configurations per
HiPath 4000 communication server. Confi-
gurations with up to 100,000 users can be
implemented without difficulty in
networked systems.
The modular structure of HiPath 4000 also
enables cost-effective resilience solutions
to be realized in small and mid-sized confi-
gurations.
OpenScape Convergence
Driver
OpenScape Convergence Driver is the stan-
dard server deployment of the new
HiPath 4000 V6 software architecture and
is an important step in the OpenPath Trans-
formation strategy for new and existing
OpenScape Voice solutions. The Conver-
gence Driver strategy is to combine the
HiPath 4000 capabilities with OpenScape
Voice SIP capabilities, offering our custo-
mer the best of both worlds in hybrid
deployments.
With OpenScape Convergence Driver, our
solution bridges the HiPath 4000 and
OpenScape Voice worlds seamlessly and
cost-effectively on standard servers, allo-
wing customers to move to OpenScape
Voice when they are ready.
Access Point Emergency
concept
HiPath 4000 AP-Emergency completes the
survivability functionality for access points
(AP) and HiPath 4000 SoftGate. With APE, a
continued operation is also possible in the
event of a failure of the central call control
or WAN Link failure to central call control.
In cases of host system failure, this surviva-
bility software can assume control of
AP 3700 IP, other IP-APs, or SoftGates
thus ensuring sustained communication
capabilities within the enterprise. A pre-
requisite is that the APs controlled by a sur-
vivability unit still have a functional IP infra-
structure. This gives you optimal security
for all access points and SoftGate branches
connected to the HiPath 4000 communica-
tion server.
Signaling and Payload
Survivability for IP branches
For this, voice is routed via PSTN and signa-
ling is routed via IP or PSTN survivability
connections for IP branches. This expanded
survivability functionality can be used as an
alternative dynamic path if the IP network
fails, all available VoIP resources are occup-
ied, or IP quality is found to be poor. Also,
static configuration of payload routing over
PSTN can be used for smooth transformati-
ons of existing branch offices from PSTN to
IP networking. This flexible mix between IP
and TDM networking for payload and best
possible signaling capabilities allows the
migration from heterogeneous to homoge-
neous branch networks with centralized
application deployments at customer pace.
Signaling and Payload survivablity allows
highest flexibility in optimization operatio-
nal expenses (OPEX) in any market or
communication environment.
HiPath 4000 SoftGate
application
The HiPath 4000 SoftGate application pro-
vides cost-effective VoIP functionalities
with reliable branch survivability options
and an easy IT integration in the HiPath
4000 solution and management suite. This
new software application offers full HiPath
feature access for IP endpoints and SIP con-
nectivity for trunking and subscriber, based
upon a standard server with Linux
SLES 11 SP1.
Any HiPath 4000 SoftGate site integrates
seamlessly in the communication system
and network like any IPDA access point
(AP 3700 IP with HG 3500) in terms of
features and administration.
The open architecture of the HiPath 4000
SoftGate application also enables integra-
tion in a VMWare virtualization environ-
ment, IPv6 capabilities, or peer-to-peer
video integration.
With this application, customers can
reduce capital cost (CAPEX) plus operatio-
nal cost (OPEX) and deploy centralized
applications with uniform user experience.
Using SoftGate media server capabilities, it
can also be used for software-based
music-on-hold and announcements
deployments.
IP gateway HG 3500
HG 3500 is an IP gateway for seamless
migration to a VoIP infrastructure.
HG 3500 offers:
HiPath Feature Access (HFA) for IP End-
points, such as OpenStage HFA or
AC-WIN IP
IP connectivity between IP branches and
direct-connected access points.
Feature-rich SIP-Q trunking for connec-
tions to HiPath 4000, OpenScape Voice
and other HiPath platforms
Native SIP subscribers, such as
OpenStage SIP or OpenScape
MobileConnect
Native SIP trunking
Flexible and economical SIP connectivity
with service providers
Signaling and Payload encryption based
on TLS and SRTP
Up to 120 simultaneous connections
Simultaneous use of several functions
e.g. subscribers and trunking
A-law/-law conversion capabilities
Resilience for HG 3500 functions with
HG 3500 standby board
IP connectivity resilience with redun-
dant LAN interfaces
High voice quality via embedded
G.168-compliant echo cancellation and
end-to-end payload connections
T.38 Fax transmissions for SIP subscri-
bers, SIP trunking, and IP connectivity
between IP branches (AP 3700 IP or
SoftGate)
Voice compression (e.g. G.729)
Adaptive jitter buffer
Voice activity detection
Comfort noise generation
Packet loss concealment
SNMP Network management support
(SNMP Agent, SNMP Version 2, MIB2,
Private MIB for media streams)
QoS in accordance with IEEE 802.1p/q
(VLAN tagging) and DiffServ
(IETF RFC 2474)
Support of QoS Data Collection (QDC)
for VoIP quality monitoring
Software and features
The HiPath 4000 software installed on the
Linux SLES 11 SP1 operating sytem offers a
full set of converged enterprise-class com-
munication features.
Easy and flexible licensing
HiPath 4000 V6 Flex License is the new
brand name for the flexible licensing con-
cept that is used for the enterprise-class
functionalities that are supported for the
different subscriber and trunking inter-
faces. Every analog, TDM, IP, cordless
(DECT), and WLAN subscriber interface is
part of the Flex License. The same is valid
for every analog, TDM, and IP trunking
interface.
In addition to the already known
HiPath 4000 functionalities, voicemail and
basic CTI functionality are part of
HiPath 4000 V6 Flex License. Flex License
offers highest possible flexibility for license
investments.
System features
Integrated connectivity for analog, TDM,
HFA, and SIP subscribers
Cost-saving Least Cost Routing for ana-
log, TDM, and IP trunks
Attendant Console
Different time zones
Multilingual user interfaces
Virtual numbering plan
Multitenant functionality
IP Distributed Architecture (IPDA)
Software-based branches
HiPath 4000 SoftGate: Flexible configu-
ration of local tones and announce-
ments per branch office
Branch survivability
Gatekeeper redundancy for HFA subscri-
bers
Bandwidth resource manager for IP end-
points and branches
IPDA Signaling and Payload survivability
Signaling (TLS) and Payload (SRTP)
encryption for VoIP (Voice over IP) con-
nections
PKI integration for Signaling and Pay-
load encryption
CTI integration of business applications
via CSTA III ASN1, CSTA XML
XML Phones Services interface for easy
and cost-effective workflow integration
Call detail recording
Operation with/without direct inward
dialing
Integration of SIP-based video end-
points
SNMP Proxy Agent
Emergency dialing
Multi-Level Precedence and Preemption
(MLPP)
HiPath 4000 Assistant for convenient
administration of the HiPath 4000 sys-
tem
Remote administration serviceability
User features
Redial
Speed dialing system/individual
Name key
Call journal
Toggling
Call transfer
Call deflection
Callback
Message waiting indication
Call waiting
Call park
Directed call park
Do-Not-Disturb
Flexible and enhanced call forwarding
Eight-party conference
Direct station selection key function
Override and prevention of override
Camp-on
Hotline
Mobile HFA (network-wide user
mobility)
Personal ID number (PIN)
Executive/secretary functions
Intercom features
Integrated multiline key functionality
Network-wide hunt groups
Network-wide pickup groups
One-Number service parallel ringing
Charge display
Acoustic and visual status for Signaling
and Payload encryption
And much more
The feature handling is identical for digital
system telephones, e.g. OpenStage T, and
IP telephones, e.g. OpenStage HFA (HiPath
Feature Access).
Networking features
HiPath 4000 can be connected to public
and private networks via a wide variety of
protocols including analog, TDM, and IP
trunks using standard protocols such as
QSIG, native SIP, and other open interfaces
like CSTA. HiPath 4000 also enables the cre-
ation and operation of efficient, homoge-
neous and economical global communica-
tion networks. HiPath Networking can be
performed via ISDN or IP always with the
full CorNet NQ feature offering. CorNet NQ
is a signaling protocol for private network
solutions based on Siemens standards. It is
aligned with the international Q.SIG private
network protocol for private networks.
SIP-Q based networking provides full fea-
ture offering in any networking scenario
between HiPath 4000 and in combination
with OpenScape Voice. With
HiPath 4000 V6, the SIP-based IP networ-
king is the preferred, secure, and future-
oriented standard networking mechanism.
The most significant advantages of these
homogeneous networks include the fol-
lowing:
Central administration with
HiPath 4000 Manager
Deployment of central applications like
OpenScape Xpressions and
OpenScape UC
Enhanced voice features such as call
pick-up group, call park, directed call
pick-up, call forwarding, callback on
busy and callback no answer
Optimized use of the corporate network
through cost-optimized routing (Least
Cost Routing, LCR)
LCR ensures that the most economi-
cal route is selected. Time-based to
different carriers
Central administration of all LCR data
with HiPath 4000 Manager, local and
network-wide administration of all
outgoing, incoming, and internal
calls
Management
HiPath 4000 Assistant
HiPath 4000 Assistant is an integrated
management system tool with web-based
administration interface for local configu-
ration, necessary service tools, and an inte-
grated SNMP Proxy agent (for sending
HiPath 4000 errors and alarms as SNMP
trap).
Existing HiPath 4000 Assistant functional-
ities:
Common platform for service and admi-
nistration with single sign-on
Inherent part of each HiPath 4000
system
Automated synchronization with system
database
Configuration management
HiPath 4000 CSTA configuration
Inventory management
"Backup&Restore
Switch diagnosis support
"Realtime Diagnosis System
Error message interpreter
"Integrated fault management for ser-
vice usage
Integrated performance management
for 1000 users
Web client
Integrated configurator for linear
extensions
HiPath 4000 Manager
The HiPath 4000 Manager is the central
management platform for HiPath 4000 sys-
tems. As Element Manager, it is an integral
component of the HiPath MetaManage-
ment architecture.
HiPath 4000 Manager offers:
Configuration Management (CM)
Performance Management (PM)
Collecting Agent (COL)
Application Programming Interface
(API)
SNMP Proxy Agent
Additional HiPath MetaManagement
applications:
HiPath Fault Management (HiPath FM)
HiPath Accounting Management
(HiPath AM)
HiPath User Management (HiPath UM)
HiPath QoS Management
The HiPath MetaManagement architecture
enables the efficient and cost-effective
management of the HiPath communica-
tion network within managed service solu-
tions:
Open and flexible for adaption to any
operator model
From self maintenance to complete
outsourcing models
Deployment Service
The Deployment Service (DLS) provides an
integrated solution for customers and ser-
vice personnel to administer IP devices (IP
phones and clients) in HiPath and non-
HiPath networks. This includes HFA/H.323
and SIP based networks also including
OpenScape Voice. DLS is the central system
where device and QoS related parameters
of HiPath IP devices are administered for
the customers entire network. Addition-
ally, DLS takes over the distribution of cer-
tificates for deploying TLS (Transport Layer
Security) and is also able to create certifi-
cates where there is no existing customer
PKI (Public Key Infrastructure) framework.
Desktop productivity
OpenStage phone family
The OpenStage product family enables
innovative user solutions with its intuitively
designed functionality and operability. The
devices are open for access to different ser-
vices and applications through interopera-
bility with other devices.
HiPath 4000 V6 supports the various
OpenStage families: OpenStage T (TDM),
OpenStage HFA (HiPath Feature Access)
and OpenStage SIP (with the basic scope of
features such as name display, transfer,
conferencing, call deflection,...).
OpenStage Key Modules and OpenStage
Busy Lamp Field Module with
90 programmable keys are also supported.
The OpenStage family is designed to be
extremely user friendly and simplifies fea-
ture implementation. Innovative operating
elements based on advanced technologies
were used in designing the user interface.
Touch/sensor buttons with integrated color
LEDs, TouchSliders for volume control,
TouchGuide navigation and large, swivel-
ing graphic color TFT displays with back-
lighting go far to simplify user interaction.
Customized telephony functions, speed
dial (by name) or line buttons are easy to
operate using freely programmable
touch/sensor buttons with the function
appearing on the display.
Access to the most frequently used tele-
phony functions such as separation, call
forwarding, loudspeakers and to dedicated
applications such as the phone book, caller
list, and answering machine is simplified
via fixed function buttons.
OpenStage works with the latest develop-
ments in the field of acoustics and there-
fore offers superb voice quality in the hand-
held unit and hands-free mode (through
handset design, loudspeakers, housing
volume, and wide-band codecs G.722).
OpenStage 80 OpenStage 60
OpenStage 40 OpenStage 30 with
OpenStage Key Module 15
OpenScape Personal Edition
OpenScape Personal Edition is the latest IP-
based softphone software that can be used
with HiPath 4000. The Personal Edition is
ideal for all mobile and stationary applica-
tions. It offers the option of integrating cor-
porate directories and personal call lists via
LDAP. Powered by a highly sophisticated
and intuitive user interface, OpenScape
Personal Edition is a constant companion
for customers who also need to receive and
make calls outside their office environ-
ment.
HiPath Trading /
OpenScape Xpert
For the trading and financial markets of
today it is of vital importance that decisions
can be made quickly. Efficient and reliable
communication technology is crucial for
success. HiPath Trading offers dealers and
brokers a decisive competitive advantage
with its innovative architecture, its
enhanced graphical user interface and its
extensive feature set.
The OpenScape Xpert solution provides the
known HiPath Trading functionalities as a
SIP-based IP solution.
Attendant Console (AC-Win)
The enhanced attendant console AC-Win IP
is a PC-based application for Microsoft
Windows XP, Windows Vista, and
Windows 7 that permits the convenient
traffic management by live attendants,
using a USB headset/handset. AC-Win IP
can be used with two (AC-Win 2Q IP) or
twelve queues (AC-Win MQ). The PC-based
attendant console is connected to the
HiPath 4000 via IP (HG 3500 or
HiPath 4000 SoftGate).
Busy Lamp Field (BLF-Win)
The Busy Lamp Field BLF-Win is an applica-
tion for the PC-based attendant console,
AC-Win IP. The constant availability of infor-
mation about the current status of the
extensions enables more efficient and
faster handling of incoming calls.
Directory Service (DS-Win)
DS-Win increases the efficiency and the
communication quality of the telephone
switch by quickly forwarding incoming
calls to the AC-Win attendant console or
optiPoint/OpenStage work points. Through
optional connection with the Outlook or
Lotus Notes calendar, the operator can
check whether the intended call recipient is
currently present or absent. In combination
with HiPath 4000 Manager, DS-Win is inte-
grated in the directory data as a single
entry point concept.
HiPath Meet-Me
Conference Server (MMCS)
Thanks to MMCS, all participants of a con-
ference can dial in regardless of their cur-
rent location and their infrastructure. All
participants simply call the same number
and are directly connected with each other
without having to take the trouble of hav-
ing to call all participants. MMCS offers
1,000 meet-me conference rooms with up
to 30 participants. Design and editing of
personal conferences is performed by the
employees themselves, with the ability to
save the settings for conferences being
held regularly.
HiPath MMCS allows assigning private,
individual conference rooms for Executives
with guaranteed conference seats. Easy to
remember in just adding a prefix to an
existing extension number.
HiPath 4000 phone services
In conjunction with a HiPath 4000 system
phone (e.g. OpenStage T) the integrated
phone services provide new kinds of fea-
tures to increase workplace productivity.
The functions can be set up on the end
device to be called up either by separate
keys or via a menu that is called up via a sin-
gle application key. The connection bet-
ween HiPath 4000 and the corporate direc-
tory is generated by the HiPath 4000
platform. Some uses include:
EasyLookup: Simple access to the corpo-
rate directory (LDAP) via search parame-
ters, output of results on the display,
and direct dialing of the displayed
phone number
EasySee: Output of information from
the corporate directory as PhoneCard on
the PC
EasyMail: Opening of an e-mail window
on the PC with the e-mail addresses of
all contacts connected in active phone
call.
Mobility
Cordless Enterprise
HiPath Cordless Enterprise enables cordless
telephony with the user-friendly features of
the system. Compliance with the internati-
onal Digital Enhanced Cordless Telecom-
munication (DECT) standard guarantees
first-class sound quality, wide-area cove-
rage, high user density, and privacy.
The modular extendible system architec-
ture is based on integrated radio switching
boards and base stations which are con-
nected to the HiPath 4000 communication
system via digital interfaces. This allows
the planning and implementation of cost-
effective installations that meet coverage
and demand needs.
The full incorporation of HiPath Cordless
Enterprise into the existing administration
and maintenance concept designed for
HiPath 4000 makes HiPath Cordless Enter-
prise an extremely service-friendly product.
User-friendly handsets with excellent voice
quality and an interactive user interface are
extremely popular with users of mobile
telephones and increase productivity in the
workplace by providing greater availability
and more flexible communication.
HiPath Wireless with
optiPoint WL2 Professional
Powerful wireless phone solutions for the
workplace. As your enterprise benefits
from the cost savings and simplified
management of a converged voice and
data network, the next logical step is to add
wireless capabilities for real-time IP com-
munications. Equip your employees with
the most advanced wireless voice solution
that helps them stay productive and move
about the work place or campus freely.
HiPath Wireless provides enterprise-grade
wireless voice solutions that respond to
your flexibility and changing needs.
OpenScape MobileConnect
OpenScape MobileConnect is a Fixed
Mobile Convenience (FMC) solution for
enterprises. It extends SIP and availability
functionality to dual mode Wi-Fi/cellular
handsets in both VoWLAN and mobile
phone networks.
The OpenScape MobileConnect solution is
made up of a central MobileConnect sys-
tem and the OpenScape MobileConnect cli-
ent on the dual mode device. Users benefit
from increased productivity and enhanced
availability from the "one number/one
voice mailbox" functionality and uninter-
rupted roaming. IT managers profit from
better control of mobile phone costs and
call charges.
I and C
Infrastructure
PSTN
I and C
Infrastructure
PSTN
Unified Communications
OpenScape UC Enterprise
OpenScape UC Application is at the heart of
Siemens Enterprise Communications' uni-
fied communications portfolio; enabling
presence-based, real-time communicati-
ons so your teams can collaborate like
never before. This means you can offer
greater customer service, bring products to
market faster, and respond to new challen-
ges as they arise.
Seamless integration into your current
infrastructure means you can exploit and
maximize your current investments, and
benefit from enhanced unified communi-
cations right now.
By integrating OpenScape UC Application
Enterprise Edition with your current solu-
tion, for example Cisco's WebEx, Micro-
soft's Live Meeting and IBM's Lotus Same-
time, your staff can preserve their unified
user interface. And if you need to integrate
your voice, IM and conferencing with your
groupware platform, OpenScape UC Appli-
cation Enterprise Edition can unify all your
communications together into one, simple,
seamless experience for your users.
Highlights:
Comprehensive presence management
for both users and phones
Preferred device to control availability
Integrated voice messaging
Powerful, software-based conference
management with innovative features
Support for Windows, web, and mobile
clients and provision of a voice portal
HFA Softphone functionality
Well-designed user interface that is very
easy to use and is harmonized for all cli-
ents
Modular product structure with the
option of increasing functionality as
needed in steps
Instant messaging und web conferen-
cing (with 3rd-party products)
OpenScape Xpressions
The HiPath 4000 V6 delivers cost-effective
choices in unified messaging functionality
through packaged and modular features
available with OpenScape Xpressions V6. It
enables built-in voice messaging, unified
messaging, voice conferencing, web con-
ferencing, instant messaging, text messag-
ing, presence, and fax. These unified com-
munications options coupled with CTI
services help embed powerful communica-
tions capability directly into business pro-
cesses creating an efficient and effective
workplace.
OpenScape Contact Center
OpenScape Contact Center solutions allow
you to interact with customers at the high-
est level, improving satisfaction, increasing
revenue and loyalty and enhancing produc-
tivity.
OpenScape Contact Center is a set of
packaged software applications that
improve the effectiveness and efficiency of
a company's contact center operations
through intelligent skills-based routing,
universal queuing, routing and tracking
across all your media channels, agent and
management tools, and comprehensive
reporting.
Integrated with your other customer relati-
onship management systems, will
OpenScape Contact Center deliver a world-
class customer service experience. It is
market-proven, fully scalable and can
accommodate small 10-agent environ-
ments right up to very large multi-site
enterprise installations.
OpenScape ComAssistant
OpenScape ComAssistant V2.0 is an enter-
prise application which provides personal
communication controls to automatically
route and manage incoming calls, based
upon a user's availability.
Presenting a choice of two simple to use
graphical user interfaces (GUI), OpenScape
ComAssistant V2.0 provides users with
rules-based communication filters and
routing capabilities to optimize their acces-
sibility and increase their efficiency.
Since OpenScape ComAssistant V2.0 is
web-based, users can access a full range of
CTI features as:
Easy telephony with Click&Dial
Logging of incoming and outgoing calls
in a personal call journal which can be
accessed via web browser from the
office or from any PC with intranet
access
Search in personal address books as well
as access to global LDAP address books,
such as Microsoft Exchange, Lotus
Domino, or HiPath MetaDirectory, for
Click&Dial functionality
HiPath 4000 V6 and Choices in Unified Communications
I and C
Infrastructure
PSTN
Headquarter SIP Service Provider Branch/Remote
Workers
HiPath 4000
Business applications
(VM, UM, UC,
call center,...)
Peer-to-Peer
video conferencing
Digital, SIP &
HFA phones
Voice
UM, IM
UM, IM
Voice
Peer-to-Peer
video conferencing
LAN LAN
I and C
Infrastructure
PSTN
FMC/
VoWLAN
FMC/
VoWLAN
Presence-powered
contact center
Survivable
SoftGate
Router
AP 3700
Alarming and
Positioning
OpenScape Alarm Response
Economy
OScAR-Eco is the ideal mini-server for
alarms for low and customer needs, suit-
able for nursing homes, small branch
offices and limited use in larger enter-
prises. Initiators for alarms can include
door contacts and sensors as well as exter-
nal systems (e.g. nurse call systems in the
hospital), phones, and single-button
medallions. OScAR-Eco raises alarms with
information on the cause including posi-
tioning data, thus guaranteeing fastest
mobilization of support staff and service
technicians.
4-channel connection to HiPath 3000,
HiPath 4000, and OpenScape Voice via
ISDN/TDM or via VoIP/LAN
Variable activation of broadcasts by host
systems (ESPA 4.4.4 or ESPA-X) via con-
tact inputs, a console or phones, or by a
GMD single-button emergency
medallion
Digital I/O and serial data interface
Various LAN services
Hassle-free administration via browser
with leading-edge security concept
Positioning of GMD Medallions in WiFi or
DECT networks
Flexible broadcast strategies with multi-
tasking
Detailed logging
and much more
OpenScape Alarm Response
Professional
OScAR-Pro V3R2 is the successor of the
well-known HiPath DAKS V3R1. Thus, it is a
modular system that can operate with
various applications and is scalable within a
wide range. OScAR-Pro offers the following
applications on its server:
Broadcast/alerting with serial interface
Broadcast/alerting with ESPA-X interface
Emergency and high-performance con-
ferences
Call profiles
Info telephone
Internet-Controlled Telephony
Conference (ICTC)
HiPath Personal Alarm
System
HiPath Personal Alarm System (HPAS) pro-
vides personal security for lone workers or
staff working in hazardous areas or situati-
ons. HPAS conforms to section one of
DIN V VDE 0825 and is certified in accor-
dance with BGR139 (German occupational
accident prevention directive). The key
components of HPAS are the emergency
response center (PNEZ), a software applica-
tion based on OScAR, and emergency cal-
ling devices with a voice communication
facility (PNG-S), which are M2 Plus Professi-
onal (or EX variant with Plus add-on) or
modified Gigaset M1 professional hand-
sets. In addition to alarm buttons, these
devices feature position and motion sen-
sors, which automatically trigger an alarm
if the user is involved in an accident. HPAS
is not just a personal alarm system. It also
features extensive broadcasting, emer-
gency conference, and alerting functions
with display texts and announcements that
provide information about the cause and
location of an alarm.
Upgrade/Conversion to
HiPath 4000 V6
Migrating and Upgrading
All existing HiPath 4000 cPCI systems can
be migrated to HiPath 4000 V6. Older
HiPath 4000 systems can migrated to new-
est platform using Legacy Trade-in promo-
tion offering. Competitive platforms and
desktops can move on their path to Unified
Communications by purchasing a HiPath
4000 using Competitive Trade-in promo-
tion.
Investment protection of existing
HiPath 4000 licenses can be guaranteed
with OpenScape Software Assurance or
cost-effective upgrades to HiPath 4000 V6
Flex Licenses.
OpenScape Software
Assurance
A customer who joins this OpenScape
Software Assurance program benefits from
all future software versions. These can be
improved security features or innovative
functionalities. Continuous software
upgrades guarantee long-term software
stability, up-to-date security features, and
improve the OpenScape Unified Communi-
cation interfaces towards other products
and solutions.
OpenScape Software Assurance is based on
a recurring payment scheme. All future
investments for software releases are
already integrated in this billing model.
Therefore the OpenScape Software Assur-
ance program improves your budget plan-
ning reliability.
Compared to traditional version upgrades,
customers can realize considerable cost
savings with OpenScape Software Assur-
ance.
System interfaces
Trunks
S
0
(basic rate interface)
E1 (S
2M
) (primary rate interface
30 channels)
T1 (primary rate interface 24 channels)
Analog
Native SIP (SIP service provider)
Networking interfaces
Basic Rate S
0
/ Primary Rate E1 (S
2M
) / T1
The following protocols are supported:
CorNet NQ, QSIG, DSS1, CAS
Analog e.g. MFC-R2, E&M, ...
IP trunking (H.323 Annex M1)
SIP trunking to HiPath platforms with
SIP-Q protocol
Native SIP trunking for IP interoperability
with 3rd-party manufacturers
User interfaces
U
P0/E
Twin-wire interface for connecting
OpenStage T telephones
HiPath Feature Access (HFA) for
OpenStage HFA endpoints
Native SIP for IP Endpoints:
e.g. OpenStage SIP
S
0
bus
S
0
port for ISDN terminal devices
a/b port (CLIP, name display, and MWI
possible) for analog terminal devices
CSTA standards
ECMA-269: Services for Computer Sup-
ported Telecommunications Applicati-
ons (CSTA) Phase III
ECMA-323: XML Protocol for
CSTA Phase III
ECMA-285: ASN1 Protocol for
CSTA Phase III
ECMA TR/82: Scenarios for
CSTA Phase III
Integral service platform
Transport and network protocol TCP/IP
Asynchronous protocol PPP
Web protocol https
Remote access via Ethernet or via
modem
SNMP Proxy Agent
SFTP for Backup&Restore
Environmental operating conditions
A "buffered" 48-volt direct current power supply can also be used.
Dimensions and weight
Air temperature in operation (air cooling) +5 C to +40 C
Relative air humidity max. 85%
Width x Height x Depth (mm) Weight
HiPath 4000
Communication Server
440 x 170 x 300 (5 U) max. 13 kg
HiPath AP 3300 773 x 645 x 515 max. 30 kg
HiPath AP 3700 440 x 445 x 433 (11 U) max. 25 kg
HiPath AP 3300 IP 773 x 645 x 515 max. 30 kg
HiPath AP 3700 IP 440 x 445 x 433 (11 U) max. 22 kg
Power supply voltage
Compliance
Single Phase 100 V - 240 V
Three Phase 190 V/400 V
Safety EN60950
EMC Emission EN55022 Class A
EMC Immunity EN55024 and
EN1000-6-2
Technical Data
Variant Number
of directly connected access points
Number
of IP-distributed access points
Number
of digital/IP subscribers
HiPath 4000 up to 15 up to 83 up to 12,000
Copyright Siemens Enterprise
Communications GmbH & Co. KG
Siemens Enterprise
Communications GmbH & Co. KG
is a Trademark Licensee of Siemens AG
Hofmannstr. 51, D-80200 Mnchen, 09/2010
Reference No.: A31002-H3160-D100-1-7629
The information provided in this document merely
contains general descriptions or characteristics of per-
formance which in case of actual use do not always
apply as described or which may change as a result of
further development of the products. An obligation to
provide the respective characteristics shall only exist if
expressly agreed in the terms of contract. Subject to
availability. Right of modification reserved.
The trademarks used are owned by
Siemens Enterprise Communications GmbH & Co. KG
or their respective owners.