Sample Guest Relation Executive Resume

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Guest Relation Executive Resume

Paula Kailee
1234 Main Court
Santa Cruz
CA, 95060
Cell: 257-309-8910
Email: [email protected]
Career Profile:Seeking a position of a Guest Relation Executive wherein my extensive customer
service skills will prove beneficial towards the growth of the organization
Summary of Skills:
More than seven years of progressive experience in handling customers
Proficient in both oral and written communication skills
Effective organizational and time management skills
Skilled in building and maintaining good relationship with customers
Multi-tasking with ability to work under pressure
Patience, enthusiastic with excellent administrative skills
Ability to perform tasks under minimal supervision
Computer knowledge:
Familiar with various computer applications like Microsoft word, PowerPoint, Excel, Access, Outlook,
Oracle CRM and the Internet
Educational Qualification:
Bachelor's degree in Hotel and Management from California Management College in the year 19XX
Certifications:
Associate Degree in Public Relations from University of California in the year 19XX
Professional Experience:
ABC Health Care Centre, CA
20XX till date
Guest Relation Executive
Assigned the tasks of handling front desk and ensured cleanliness of the area
Handled the responsibilities of ensuring that all the queries and complaints of customer are
promptly attended
Performed the tasks of reporting to the Centre Head in case of critical problems
Assigned the responsibilities of handling outbound and inbound calls
Handled the tasks of tracking and dispatching courier
Prepared reports of the daily activities of the organization when required
California Business centre, CA
20XX to 20XX
Guest Relation Executive
Performs the tasks of responding to the queries and request of guests and clients'
Handles the responsibilities of managing guest relation activities of the organization
Coordinates with the request of guest to other departments like housekeeping and pantry
Responds as well as solves different complaints of guest
Performs the tasks of attending as well as answering incoming and outgoing call
Transfers respective calls to the concerned person of the departments
Awards and Honors:
Received employee of the year in California Business Centre in the year 20XX
Personal Information:
Name: Paula Kailee
Date of Birth: XX/XX/19XX
Employment Status: Full time
Relationship status: Single
Reference:
Mark Mitchell
ABC Business Inc, CA
Guest Relation Officer
Cell: 111-235-7895
Email: [email protected]

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