Mitel 5312 IP Phone Quick Reference Guide
Mitel 5312 IP Phone Quick Reference Guide
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Description The handset is hearing aid compatible (HAC). If you are using a headset or if you are in Handsfree Mode, you do not need to use the handset. Provides a two-line, 20-character viewing area for using features and identifying callers. When idle, the display shows user information and the time and date. Flashes or stays lit to indicate call, message, and feature activity. Indicator Signals Rapidly flashing Slowly flashing On Off Description You have an incoming call. You have a waiting message or callback message. You are on a call or using a feature. Your IP phone is idle.
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Provide quick access to commonly used features. See Feature Buttons on page 2 for descriptions. Use the dialpad buttons to dial phone numbers, enter feature codes, and to enter characters when using features that require text input. Provide 12 programmable buttons. The top seven buttons on both models are programmed by the system administrator and cannot be reprogrammed. However, you can program the remaining buttons for quick access to features or speed-dial entries. Provides audio for handsfree calls and background music.
Document Part Number 835.3293-1, February 2011 Mitel is a registered trademark of Mitel Networks Corporation. 2011, Mitel Networks Corporation. All other products and services are the trademarks of their respective holders. All rights reserved.
Feature Buttons
Feature buttons provide quick access to commonly used features. See the following table for descriptions. Button (Up) (Down) (Speaker) (Mute) (Directory) Action Provides volume control. Scrolls through feature options. Activates Handsfree Mode. Activates features. Mutes the microphone during a call. Activates the contact and feature DIrectory. Activates features while on a call. (Special) The (Special) button does not cancel features. To cancel features, press the Star button (*). Calls the last external number dialed. You cannot redial internal numbers. Places the current call on hold. Left/Backspace when entering dialpad characters. (Transfer) Transfers the current call. Right/Forward when entering dialpad characters. (Message) Connects to voice mailbox and notifies when you have messages. Toggles between Alpha Mode and Numeric Mode when entering dialpad characters.
Feature ACD Agent Log In/Out Automatic IC Call Access On/Off Automatic Trunk Call Access On/Off Background Music On/Off Call Forward All Calls Call Logging Conference Default Station Directory Display Time And Date Do-Not-Disturb On/Off Dynamic Extension Express On/Off Dynamic Extension Express Handoff Handsfree On/Off Headset On/Off Hold Individual Hold System Hot Desk On/Off Hunt Group Remove/Replace Message Cancel Left Message Message Delete Message Message Leave Message Message View Messages Menu Microphone Mute On/Off Page Receive On/Off Program Buttons Program Station Passcode Programmable Buttons Default Queue (Callback) Request Record-A-Call Reverse Transfer (Call Pick-Up) Ring Tone Selection Station Speed Dial Station Speed Dial Programming Switch Keymap System Forward On/Off System Speed Dial View Button Assignments
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(Redial)
(Hold)
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Answering Calls
Lift the handset, or press (Speaker) to answer a call while using a headset or to answer a call in Handsfree Mode.
Using Do-Not-Disturb
1. Press the DND button, and then do one of the following:
Press
Forwarding Calls
1. Press the Fwd button, and then enter the feature code, if applicable. ENTER FORWARD DEST appears. 2. Enter the extension number, or press the Outgoing button or enter the Outgoing Call access code (8 is the default code), and then dial the telephone number.
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