Christa Thompson, Ph.D. 575 Pharr RD #52353 Atlanta, GA 30355 (404) 477-4872
Christa Thompson, Ph.D. 575 Pharr RD #52353 Atlanta, GA 30355 (404) 477-4872
com Objective
To obtain a position as an Instructional Designer focused on effectively developing, creating, and launching learning materials within an organization.
Collaborated on development of a one-year leadership program as lead instructional designer integrating new content, theories, and application from four lines of business including instructor-led training presentations and guides, participant guides, virtual instructor led training, self-study guides, job aids, assessments, storyboards for web-based training and scenario-based integrative courses. Designed new-build content for instructor-led and web-based training courses for consumer products and organizational processes based on the integration of client content and deliverables. Revised content of existing instructor-led and web-based training courses incorporating new policies and procedures, new purpose for courses, and adjustments to learner dynamics. Collaborated with subject matter experts, developers, and project managers on multiple revolving projects simultaneously to meet anticipated deadlines and client requests.
AT&T
Analyzed, designed, and launched a sequence of web-based courses using the ADDIE model for internal customers to enhance current skills, employee development, and align with organizational objectives and strategies. Collaborated to enhance participant guides for a training program to interactive PDF documents embedding links to videos, documents, and ability to note and highlight during training sessions increasing approval rating to 97.3%. Configured 70 ipads adding multiple mobility applications (including SMART, ProntoForms, SalesNOW,OfficeAtHand, AprivaPay) specific to series of training sessions for interactive use during provided sales scenarios. Incorporated use of TurningPoint software in presentations allowing for engaging, interactive polling with audience through mobile devices including smartphones and iPads.
Analyzed, designed, and implemented an extensive training program focused on communication, critical feedback, delivery of information, and reinforcement of relationships within academic areas throughout the organization. Developed, revised, trained, coordinated, and implemented improvements of university programs, training documents, policies, and procedures to align and enhance organizational goals. Managed learning systems and designed curriculum, coursework, and other instructional deliverables for senior/executive level leadership and sales channels within the organization Analyzed and evaluated current education and training needs (gap analysis) and designed resolutions Created and launched leader-led and web-based courses including job aids and training manuals for new programs or enhancements to existing programs for national and international clients. Facilitated several leader-led training courses of new and/or improved software programs for implementation to customer-facing employees.
University of Phoenix Adjunct Faculty Academic Counselor February 2009- current August 2005- April 2007
Facilitated courses through use of various teaching methods to accommodate student learning styles. Developed syllabus based on provided learning objectives and course content while providing effective feedback to students by administration of grades and comments, thorough discussion in the course, and additional support for understanding relative material.
Education
Walden University Minneapolis, MN Ph.D. in Organizational Psychology 2013 Kaplan University Fort Lauderdale, FL Graduate Certificate in Instructional Design for Organizations University of Phoenix Phoenix, AZ Masters of Business Administration: Marketing Arizona State University Tempe, AZ Bachelor of Arts in Communication Studies 2012
2007 2003
Certifications
CPP Inc. Gainesville, FL Myers-Briggs Type Indicator (MBTI) High Performing System, Inc. EQ-i2.0, EQ360
2013
2013
Systems Experience
Microsoft Word, Powerpoint, Excel, Adobe Presenter, Adobe Captivate, Lectora, Flash, DocuTools, InDesign, Turning Point, Articulate Storyline
Organizations
Society for Industrial & Organizational Psychology, Inc.: 2008- current American Society for Training and Development: 2009 current