Visual MODFLOW Flex

GETTING STARTED GUIDE

Copyright notice: 2012 Schlumberger Water Services. All rights reserved. No portion of the contents of this publication may be reproduced or transmitted in any form or by any means without the express written permission of Schlumberger Water Services. Printed in Canada 2012

Contents
Software Maintenance and Support .............................................................................................................................. 5 How to Contact SWS ......................................................................................................................................................... 6 System Requirements ........................................................................................................................................................ 7
Hardware Requirements .........................................................................................................................................................................7 Software Requirements ..........................................................................................................................................................................7

Before You Start ................................................................................................................................................................. 8 Installing Visual MODFLOW Classic Interface ............................................................................................................ 9 Installing Visual MODFLOW Flex Interface ................................................................................................................ 14 Software Licensing .......................................................................................................................................................... 21
Types of Licenses ..................................................................................................................................................................................21 Requesting a License ............................................................................................................................................................................23 Installing a License ................................................................................................................................................................................24 Troubleshooting Team Licensing ..........................................................................................................................................................26

Frequency Asked Questions........................................................................................................................................... 30

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Demonstration Exercise.................................................................................................................................................. 32

Software Maintenance and Support

Schlumberger Water Services Annual Maintenance Contracts are designed to reduce the amount of time and effort required to keep your modeling software up-to-date. With automatic reminders of updates and upgrades, users will never have to wonder if their software is out-dated. Additionally, with unlimited technical support available during the term of the Maintenance Contract, you can obtain rapid resolution to all of your software issues. Annual Maintenance Benefits Include: Major Software upgrades, and version updates Unlimited Telephone Support Unlimited Email Support Priority Response to Error Reports Direct Bug Fix Updates Documentation Updates On-Demand FTP Downloads Showcase Your Projects in SWS E-News Option to Beta Test New Products

Annual Reminder for Contract Renewal For more information about Maintenance Contracts, please contact our Sales department via phone at +1 (519) 746 1798, or via email at [email protected]

How to Contact SWS

If, after reading this guide and using your software, you would like to contact Schlumberger Water Services with comments or suggestions, or if you need technical assistance with your software, you can reach us at: Schlumberger Water Services 72 Victoria Street S. - Suite 202 Kitchener, Ontario, CANADA, N2G 4Y9 Phone: +1 (519) 746-1798 Fax: +1 (519) 885-5262 General Inquiries: [email protected] Sales Inquiries: [email protected] Technical Support: [email protected] Web: www.swstechnology.com Technical Support is available from 7:00 am to 6:00 pm EST, Monday through Friday, except Canadian holidays. When contacting the Technical Support department, please have the following information available: Your Name, Company Name, and Address Your Product Serial Number, Version, and Build number (available in the Help/About screen) The full pathname to your software installation, and to your program files

System Requirements
Hardware Requirements
VMOD Flex requires the following minimum hardware configuration: Supported Operating Systems: o Windows 7 Professional, Enterprise or Ultimate o Windows Vista Business, Ultimate or Enterprise o Windows XP Pro (SP3) Note: Home and Starter Versions are not supported. Processor: 32-bit or 64-bit CD or DVD Drive: CD-ROM Drive (not needed if you wish to download the Visual MODFLOW Flex installation packages.) Hard Disk: 200MB RAM: 2 GB Networking Hardware: Network Card (required for licensing)

If you intend to work with large models (est. > 500,000 nodes), it is recommended that you use VMOD Flex 64-bit version, and increase your RAM (recommended 10 GB or more). If you have any problems with your system configuration, please make sure that you followed the installation instructions precisely. If the problem is not resolved, contact your system administrator. Finally, if you continue to experience difficulties, see the section on How to Contact SWS.

Software Requirements
The Visual MODFLOW Flex installation package requires the following software configuration: Microsoft .NET Framework 4.0. http://trials.swstechnology.com/software/VMODFlex/prereq/dotNetFx40_Full_x86_x64.exe 7

 MS Office (2000 or later) or Access Database Engine: http://trials.swstechnology.com/software/VMODFlex/prereq/AccessDatabaseEngine.exe

Before You Start

VMOD Flex includes installation packages: 1. Visual MODFLOW Classic Interface. This is only available as a 32-bit version but can be installed on either 32 or 64-bit Windows platforms (refer to the supported Windows platforms previously mentioned) 2. VMOD Flex Interface. This is available as a 32-bit or 64-bit version. The 32-bit version can be installed on any of the supported Windows platforms previously mentioned. The 64-bit version can only be installed on Windows Vista or Windows 7 x64 Version. NOTE: If you have Visual MODFLOW Classic already installed on your system (v.2010, v.2011), then you should install only the VMOD Flex interface. If you have no prior versions of Visual MODFLOW on your system, then you should install the VMOD Classic Interface and the VMOD Flex Interface.

Installing Visual MODFLOW Classic Interface

Follow the steps below to install Visual MODFLOW Classic: Visual MODFLOW Classic can be installed from a CD or from a download package. The installation can be downloaded from the link below: http://trials.swstechnology.com/software/Visual_MODFLOW/2011/Visual_MODFLOW_2011_1_setup.msi 1. Log in as the Local Administrator of your computer. 2. Close all other application running on your desktop. 3. Double click on the installation package to begin. If you are running from CD, insert the installation CD into your CD-ROM drive to initiate the CD Navigator. If the navigator does not automatically open the Product Installation screen, explore the CD-ROM (using Windows Explorer) and double click on the Visual MODFLOW_Setup.exe file. 4. To begin installing your software, click on the Install Software screen. 5. The Welcome to the Visual MODFLOW 2010.1 Installation Wizard window will appear. Click the Next> button to continue. (NOTE: your installation screens may show slightly different based on what version you are installing)

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The License Agreements will appear on your screen. If you agree with both license agreements, select I accept both license agreements, and then select the [Next>>] button.

7.

The User Information dialog will appear. Type in your Visual MODFLOW Serial Number, along with your Full Name and Organization. Select the Anyone who uses this computer option if you want other user accounts on the computer to be able to run Visual MODFLOW. Select the Only for me (User Account) option if you only want the current user account to be able to run Visual MODFLOW. With this option, other user accounts will not have access to the program.

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8.

The Destination Folder dialog will appear. Here you may specify the desired destination folder, or accept the default directory (C:\Program Files\Visual MODFLOW). Select the Next> button.

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9.

Choose the desired Installation Type: If you choose Typical, all features will be included in the installation. If you choose Custom, you can choose to exclude various optional features from the installation, such as the HASP drivers (required for dongle licensing). Make a selection and then click the Next button.

10.

The Ready to Install the Application dialog will appear. If you are using the dongle licensing system, please ensure that no dongles are connected to your computer. If you are running the dongle network License Manger Utility, please disable it. Click the Next> button to start the installation. Once Visual MODFLOW is installed on your computer, the dialog below will appear on your screen. Click the Finish button to exit the installation wizard.

11.

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Installing Visual MODFLOW Flex Interface

Follow the steps below to install Visual MODFLOW Flex: Visual MODFLOW Flex can be installed from a CD or from a download package. The installations can be downloaded from the links below: VMOD Flex 32-bit version: http://trials.swstechnology.com/software/VMODFlex/2012/Visual_MODFLOW_Flex_full_setup_x86.exe VMOD Flex 64-bit version (NOTE: Requires a Pro or Premium License and a 64-bit compatible Windows Vista/7 computer) http://trials.swstechnology.com/software/VMODFlex/2012/Visual_MODFLOW_Flex_full_setup_x64.exe 1. Log in as the Local Administrator of your computer. 2. Close all other application running on your desktop. 3. Double click on the installation package to begin. If you are running from CD, insert the installation CD into your CD-ROM drive to initiate the CD Navigator. If the navigator does not automatically open the Product Installation screen, explore the CD-ROM (using Windows Explorer) and double click on the Visual MODFLOW_Flex_full_setup.exe (x64 or x86 depending on which version you choose. 4. To begin installing your software, click on the Install Software screen. 5. The Welcome to the Visual MODFLOW Flex 2010.1 Installation Wizard window will appear. Click the Next> button to continue. (NOTE: your installation screens may show slightly different based on what version you are installing)

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6.

The pre-requisites will be installed; this includes supporting files for the Tutorial Exercises

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7.

The main setup installation will then appear. Select the [Next>>] button.

8.

The License Agreement will appear on your screen. If you agree with the license agreements, select I accept the terms in the license agreements, and then select the [Next>>] button. 16

9.

The User Information dialog will appear. Type in your Visual MODFLOW Flex Serial Number, along with your Full Name and Organization. Select the Anyone who uses this computer option if you want other user accounts on the computer to be able to run Visual MODFLOW Flex. Select the Only for me (User Account) option if you only want the current user account to be able to run Visual MODFLOW Flex. With this option, other user accounts will not have access to the program.

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10.

The Destination Folder dialog will appear. Here you may specify the desired destination folder, or accept the default directory (C:\Program Files\VMODFlex\). Select the Next> button.

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11.

The Ready to Install the Application dialog will appear. If you are using the dongle licensing system, please ensure that no dongles are connected to your computer. If you are running the dongle team License Manger Utility, please disable it. Click the Install button to start the installation.

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The Installing Visual MODFLOW Flex dialog will appear showing the progress of the file copying and registrations..

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13.

Once Visual MODFLOW Flex is installed on your computer, the dialog below will appear on your screen. Click the Finish button to exit the installation wizard.

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Software Licensing
Types of Licenses Standalone
A Standalone license provides one computer with one license to run one SWS program for a limited time. Standalone licenses are node-locked meaning that they are only valid for the computer from which the license is requested.

Team
A Team license provides your organization with the flexibility to manage and administer multiple time-limited licenses from a central license server in a network environment (LAN). Using the License Manager tool, workstations on the network equipped with SWS software can access and use the available licenses on the license server. Roaming team licenses provide additional flexibility by allowing workstations to temporarily checkout available licenses from the license server, for use when disconnected from the network. When a license is checked out from the license server, it is unavailable to other workstations on the network until it is checked in. This method of licensing is useful if your SWS software is installed on a laptop computer that is occasionally disconnected from the license server, i.e., on travel, in the field, etc.

Trial
A Trial license is a time-limited standalone node-locked license used for evaluating fully-functional SWS software free-of-charge. Once a trial license is expired, the SWS software will become inoperable until a commercial license is purchased. For more information on SWS software licensing, please contact SWS Sales ([email protected]). 21

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Requesting a License
Standalone licenses must be requested electronically by the user from the computer on which the license will be used. Team licenses must be requested from the computer that will host the license server.

Standalone Licenses
The SWS software must already be installed before you can request a license using this method. When starting SWS software for the first time, you will be prompted with a Welcome dialog box. 1. 2. 3. 4. Select the Activate Now button. You will be prompted with Have you received an email with your license file? Select the No button. Fill out the License Request form, specifying customer information. If the computer is setup to send e-mail, click the Email Request button to email the request information to SWS Support ([email protected]). If the computer is not setup for e-mail, click the Create Request File button to save the request file to a location on your computer. Make a copy of the file, and transfer it to a computer that is configured for e-mail. Attach the file to a new e-mail message, and send it to [email protected]. Once SWS has received your license request, the appropriate license file will be emailed to you as soon as possible. Once you have received the license file email, you can proceed to install the license. Note: A trial license for 31 days will be automatically activated within the program so that you may begin using the program while waiting for the license file email. Any time you launch the software simply select Go! to continue using the trial license.

5.

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Network Licenses
If the computer acting as the license server does not have an installation of the SWS software, you can request a license using the License Request tool. This tool is automatically installed to your computer when you install the License Manager. If you havent done so already, please install the License Manager (see Installing Network Licenses in the following section). Once the license manager is installed, follow the steps below. 1. Select Start > SWS Software > License Manager > Generate License Request 2. 3. Fill out the License Request form, specifying your serial number. If the computer is setup to send e-mail, click the Email Request button to email the request information to SWS Support ([email protected]). If the computer is not configured for e-mail, click the Create Request File button to save the license file to a location on your computer. Make a copy of the file, and transfer it to a computer that is configured for e-mail. Attach the file to a new e-mail message, and send to [email protected]. Once SWS has received your license request, the appropriate license file will be returned via e-mail.

4.

Installing a License
Once you have received a license file from SWS, you can install the license on your computer. Please note, that the license can only be installed on the computer that was used to generate the license request. For standalone licenses, the SWS software must already be installed before you can install a license. For team licenses, the License Manager tool must already be installed before you can install a license. The license installation is different depending on the license type, e.g., standalone or team.

Standalone Licenses
Follow the steps below to install a standalone license. 24

1. 2. 3. 4. 5.

Launch the SWS software by double-clicking the desktop icon or by selecting the shortcut from the Windows start menu. You will have the option to Activate Now or select Go! By selecting Go! you will continue to use the trial license automatically installed in the program. Select Activate Now to install your license. Select Yes to the question Have you received your license file email? Select the Open button (folder with a green arrow), and navigate to the location on your computer where the license file is saved. Select the license file and then click the Open button. Click the OK button. On Windows 7, you will have the option to install the license for the Current user or All Users. If you select All Users, you will need Administrator Rights to proceed.

Team Licenses
For team licensing, the license file must be installed on the license server and on each client machine that requires access to the team licenses. Before a license can be installed on the license server, you must install the License Manager tool on the computer acting as the license server: 1. On the license server, insert the installation CD in your CD-ROM drive to initiate the CD navigator. Alternatively, License Manager can be downloaded from the following link (http://trials.swstechnology.com/software/License_Manager/LSSetup.msi). Once downloaded, double click on the .MSI file to begin the installation. Once the Product Installation screen appears, click the Install License Manager button. Follow the on-screen instructions to complete the installation. Once the installation is finished, select Start > Programs > SWS Software > License Manager > Install License Click the Add button, and navigate to the location on the computer where the license file is saved. Select the license file and then click the Open button.

2. 3. 4. 5.

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6.

The license server service should start automatically, once the license is installed. The Red indicator will switch to Green when the license service has been successfully started, and information pertaining to the installed license will be displayed in the table below.

You may also monitor the status of the license server service through the web administration page. You can access this page by selecting Start > Programs > SWS Software > License Manager > Web Administration Page. For more information on navigating the web administration page, please see the End-User Guide available along the side menu of the web administration page. 7. The team license file must also be installed on each client computer, using the method described under the section Standalone Licenses (see above).

Troubleshooting Team Licensing

If you are experiencing issues with your team licensing, please refer to the following trouble shooting guide for an overview of potential causes and solutions. 26

The License Server service was not installed correctly

In some instances the license server service may not install properly when the License Manager is installed. To verify that the license server service was installed, follow the steps below: 1. 2. 3. 4. 5. 6. 7. From your windows task bar, select Start > Control Panel > Administrative Tools > Services In the Services window, search through the list of services and locate the service called Slb_Water_License. If this service exists in the list, then the service was installed correctly. If this service does not appear in the list, you can manually install the service. Using Windows Explorer, navigate to the License Manager installation directory on your computer. By default, this directory is c:\Program Files\SWS\License Manager Locate and double-click the Install License Manager Service file. Note: If you are running the license server on a Windows 7 workstation, right-click on the Install License Manager Service file and select Run as Administrator to install the license server. Verify that the service was installed successfully by locating it in the Services dialog (see steps above 1 & 2) Now that the service is installed correctly, try reinstalling your SWS team license as described on page 25.

The License Server service is not started

In order to successfully install and distribute team licenses, the license server service must be started. To verify that the license server is started, follow the steps below: 1. From your windows task bar, select Start > Control Panel > Administrative Tools > Services 2. In the Services window, search through the list of services and locate Slb_Water_License. Note: If you cannot find this service please install the license service following the steps in the previous section.

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3. 4. 5.

Look under the Status column. If the status is set to Started, then the service should be running. If the status is not set to Started, then you must manually start the service. Right-click on the Slb_Water_License service and select Start from the pop-up menu. After this, the status should change to Started. Now that the service is installed correctly, try reinstalling your SWS team license as described in the previous section.

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Configuring Windows Firewall

Depending on your system settings, Windows firewall could be blocking the license manager service. If you have Windows Firewall enabled, follow the steps below to add an exception for the license manager service. 1. From your Windows task bar, select Start > Run 2. In the Run dialog, type Firewall.cpl, and then click the OK button 3. In the Windows Firewall dialog, select the Exceptions tab 4. Click the Add Program button 5. The Add A Program dialog box will appear on your screen. Click the Browse button. 6. In the Browse dialog that opens, locate the following file: rlm.exe. This file is typical located in the following directory: C:\Program Files\SWS\LicenseManager . Select the file and click the Open button. 7. The file should now be listed in the Programs List in the Add a Program dialog.

Configuring Anti-Virus Software

Third party anti-virus software can potentially block incoming license requests from remote client workstations. To ensure that requests can be received by the license manager, you must configure your anti-virus software such that ports 2375 and 2376 are not being blocked. Please refer to your anti-virus documentation for more information on how to unblock ports.

Contact SWS Technical Support

If you cannot resolve your licensing issues using the solutions described above, please contact SWS technical support.

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Frequency Asked Questions

The following is a list of Frequently Asked questions concerning software licensing. If your question is not addressed here, please feel free to contact your sales representative to send message to [email protected]
HU U

How do I request a license? For information on how to request a software license, please refer to Requesting a License on page 23.
X X

How do I install a license? For information on how to install a software license, please refer to Installing a License on page 25
X

When does my software license expire? Once your license is installed, it is valid for a 24 month period. As you approach the expiry date, the SWS software will automatically remind you to renew your license. What happens when my license expires? When your software license expires, the SWS software will become inoperable. However, your data will remain intact. You will be able to resume normal operation of the software once you have renewed your software license. How do I renew my software license? Once your software license has expired, you must request a new license by following the steps described in section Requesting a License on page 23, and then forward it to your sales representative or [email protected] for a renewal. If you wish to renew your license prior to the expiry date, please contact your sales representative or [email protected].
X X HU UH

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What happens if I lose my license file? If you lose your license file, please contact your sales representative or [email protected]. SWS will e-mail you copy of the original license file free-of-charge. However, the license will only be valid for the computer for which the license was originally installed.
HU UH

Can I transfer a license to another computer? Yes. To request a license transfer, please contact your SWS sales representative or [email protected].
HU UH

What happens if my network card is damaged and needs to be replaced? SWS software licenses are linked to your computers network card. If your network card is removed and replaced with a new one, your software license will become invalid. In the event that you need to replace your network card, please contact your SWS Sales representative or email [email protected] .
HU UH

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Demonstration Exercise
Various tutorials are included with the installation; these can be found in the My Documents\VMODFlex\Tutorials\ directory. Step-by-step exercises can be downloaded from our website.