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Retrieval Instructions For 2011 Drive Encryption For HP ProtectTools

The document provides instructions for retrieving encrypted data from a hard drive encrypted with 2011 Drive Encryption for ProtectTools using the DisTech2011 tool. The summary is: 1. Boot the computer from the DisTech2011 CD with the backup encryption key USB attached. 2. Use the tool to mount the encrypted drive and access files, moving them to an external storage device. 3. The files remain encrypted on the hard drive and it can only be accessed again using the DisTech2011 tool. Rebuilding the OS or quick formatting the drive will remove all file access.

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Devandran Gonasegaran
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163 views1 page

Retrieval Instructions For 2011 Drive Encryption For HP ProtectTools

The document provides instructions for retrieving encrypted data from a hard drive encrypted with 2011 Drive Encryption for ProtectTools using the DisTech2011 tool. The summary is: 1. Boot the computer from the DisTech2011 CD with the backup encryption key USB attached. 2. Use the tool to mount the encrypted drive and access files, moving them to an external storage device. 3. The files remain encrypted on the hard drive and it can only be accessed again using the DisTech2011 tool. Rebuilding the OS or quick formatting the drive will remove all file access.

Uploaded by

Devandran Gonasegaran
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Steps to Retrieve Data Encrypted with 2011 Drive Encryption for ProtectTools (vers. 6.

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!f the co"p#ter syste" does not $oot% and displays a "essa&e si"ilar to '(c)fee Endpoint Encryption. *atal Error+ ,0xEE020002-. or 'peP/ has $een corr#pted 0 ERR1R 22h. on a hard drive encrypted with 2011 Drive Encryption for ProtectTools% there is a tool can $e #sed to atte"pt to retrieve data fro" the hard drive. 3e&al 4otice+ Dis5Tech 2011 tool is provided ')s !s. $y 6ewlett Pac5ard /o"pany and (c)fee% !nc. 4either 6ewlett Pac5ard nor (c)fee provide any warranties either explicit or i"plied that any encrypted files can $e retrieved #sin& Dis5Tech 2011 or any other tool. Prior to encryptin& any data% the #ser is advised to #tili7e $ac5#p #tilities and perfor" fre8#ent $ac5#ps of their data to sec#re "edia. !nstr#ctions+ 9o# "#st have access to the $ac5#p encryption 5ey (.dat file typically saved to a :S; and have the Dis5Tech2011.iso (ftp+<<ftp.hp.co"<p#$<caps=softpa8<T/E>?<Dis5Tech2011.iso $#rned to a /D. ;efore atte"ptin& to $oot fro" the Dis5Tech 2011 /D% yo# will need to &o into the note$oo5 ;!1S and te"porarily switch the drive controller to !DE "ode (*10@Syste" /onfi&#ration@Device /onfi&#rations@S)T) Device (ode . 9o# will $e as5ed to confir" this chan&e to the Drive /ontroller% clic5 the /onfir" $#tton to do so. ) $l#e screen error (;S1D will occ#r d#rin& $oot if the drive controlled is set to any val#e other than !DE. ;oot fro" the /D. (a5e s#re the :S; 5ey containin& yo#r recovery 5ey and any other external :S; stora&e devices are attached to a :S; 2.0 port (not :S; SS port $efore powerin& on. )fter $ootin&% select whether or not to start networ5 s#pport (pro$a$ly no for "ost #sers . /lic5 BCoB at $otto" left. Select Pro&ra"s@(c)fee EETech. /lic5 B6PB. 4avi&ate to the recovery 5ey on yo#r :S; 5ey. Select B1penB. (!f the encrypted drive is not "o#nta$le% it is here where yo# will #s#ally receive an error The drive sho#ld now $e "o#nted. 9o# can leave the )#thentication window open. /lic5 BCoB. Select Pro&ra"s@)DA *ile (ana&e"ent :tility. 9o# sho#ld now $e a$le to access the files on yo#r drive and "ove the" to an external device. Hhen finished% donIt for&et to &o $ac5 into the ;!1S and chan&e the controller $ac5 to )6/! "ode.

1. 2. A. D. E. 6. F. G. 2. 10.

The files on the hard drive are still encrypted when this retrieval process is co"pleted% and yo# will not $e a$le to $oot fro" this hard drive #nless it is re$#ilt. 9o# "ay choose to store the hard drive in a sec#re location for f#t#re access to the files re"ainin& on it. The files on the hard drive will not $e accessi$le except thro#&h the Dis5Tech 2011 tool. 9o# "ay choose to re$#ild the operatin& syste" on the co"p#ter #sin& 1E( dis5s% or enterin& the 6P Recovery (ana&er $y pressin& the *11 5ey d#rin& the $oot process (if the recovery partition re"ains on the "achine . !f the hard drive is for"atted ($y 6P Recovery (ana&er or #sin& the ?#ic5 *or"at feat#re on the 1E( set#p dis5s % all files on the hard drive will $e wiped% and will no lon&er $e accessi$le thro#&h any "ethod.

4ote+ !f the data cannot $e retrieved #sin& the Dis5Tech 2011 tool% yo# "ay send yo#r syste" to 6ewlett Pac5ard. 6P "ay $e a$le to retrieve the data thro#&h "ore intense data retrieval "ethods. 6owever% 6P cannot &#arantee that any data can $e retrieved fro" the hard drive. 9o# "#st contact 6P S#pport for instr#ctions to ship yo#r syste".

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