Baraa Alahmad

Baraa Alahmad
Tel: +963 966655504

E-mail: [email protected]
_____________________________________________________________________
Career Objective: To expand my experience by working in a well structured

organization.
Personal information:
Address: Damascus, mazzeh

Nationality: Syrian
Date & place of birth: Damascus 22/4/1978
Material statute: married
Educational Background & Training:

1999 Tourist institute
2008 Certificate in Business Administration "Al Sham Training Center "
Experience:
S EG Service company 2009 till now

Damascus Syria
Positions Hold & Responsibilities :
Position: Executive manager:
• Manage the operational and fiscal activities of the department to include: staffing
levels, budgets, and financial goals.
• Plan and develop systems and procedures to improve the operating quality and
efficiency of the department.
• Analyze and document business processes and problems. Develop solutions to
enhance efficiencies.
• Coordinate and implement solutions from process analysis and general department
projects.
• Direct staff in the development, analysis, and preparation of reports.
• Supervise staff in accordance with company policies and procedures.
• Conduct interviews, hire new staff, and provide employee orientation.
• Coach and provide career development advice to staff.
• Establish employee goals and conduct employee performance reviews.
• Responsible for staff scheduling to include: work assignments/rotations, employee
training, employee vacations, employee breaks, overtime assignment, back-up for
absent employees, and shift rotations.
• Assist staff to resolve complex or out of policy operation problems.
• Schedule and conduct department meetings.
• Responsible to meet department productivity and quality goals.
• Communicate with Supervisors, Managers, and Vice Presidents on Department
operations.
Al Mashi group / Food Industry, 2005 till 2009
Damascus Syria
Positions Hold & Responsibilities: 2005 till 2009
Position: general manager :

Responsibilities:
• Develop, plan, organise and manage all operational aspects, as well as assigned
administrative support functions with emphasis on planning, implementation and
development of innovative operating and company policies, procedures and practices, to
ensure effective operations and departmental financial stability, including supervision of
subordinate managers and staff.
• Coordinate and manage the commercial responsibility (in the broadest sense) for
planning, organising, executing, evaluating and adjusting;
• Inspect the units and ensure that all aspects of the facilities meet company’s
standards, which includes daily decision making, unit manager support, guest
interaction, staff scheduling, planning while upholding standards, product quality,
hygiene, health and safety
• Prepare operational reports and analyses setting forth progress, adverse trends and
appropriate recommendations and conclusions; develop and recommend policies
and procedures related to assigned operations; make recommendations for
increased savings, reduced costs, and improved services,; propose changes in
selling prices and menu items as needed (in co-operation with Food & Beverage
Manager and Executive Chef); propose new equipment purchases, review
recommendations and proposals of Unit Managers
• Plan and conduct meetings with subordinates to ensure proper staffing and
supervisory levels in accordance with company’s guidelines and initiatives and
compliance with practises and policies to keep employees abreast of current
changes and standards; identify training needs in proper procedures related to day
by day operations
• Identify marketing opportunities and establish profitable sales plans according to
units’ commercial
• Research, monitor and analyse trends and potential for repeat business; prepare reports
setting forth conclusions and recommendations.
• Develop plans for approval by Management Team for all new business proposals
including budget preparations, staffing, design, product-mix, pricing structures and
marketing strategies.
• Initiate, propose and participate in the development of menus, wine lists, brochures,
pamphlets and other marketing tools.
• Assist in the preparation of internal communication plans that support company goals
and objectives; inform staff of company strategy and marketing direction
• Monitor and improve quality control standards (Standard Operating Procedures), perform
inspections and provide technical guidance and direction to all staff involved. For that
purpose, amongst other things:
• Evaluate and make recommendations concerning quality control standard

improvements;
• Evaluate and make recommendations concerning equipment under study; order
and maintain sufficient inventory of suppliers and equipment in co-operation with
the Purchase Manager.
• Solve any problems regarding incorrect ordering, availability or timeliness of
delivery.
• Conduct staff training and give instructions.
Languages:
Arabic: Mother Tongue

English: good in writing, reading and conversation
Skills:
• Excellent marketing and leadership skills;

• The ability to work on different tasks and under pressure;
• Meet deadlines and get the job done efficiently;
• Present and maintain a professional appearance and demeanor, including
exhibiting respect and enthusiasm as duties and responsibilities are carried out;
• Ability to function effectively under direct supervision and to develop effective
working relationships with fellow employees and the public;
• Excellent computer skills.
• Effective verbal and written communication skills;
References available upon request

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Baraa Alahmad

Tel: +963 966655504

Career Objective: To expand my experience by working in a well structured

Address: Damascus, mazzeh

Educational Background & Training:

S EG Service company 2009 till now

Position: general manager :

• Evaluate and make recommendations concerning quality control standard

Arabic: Mother Tongue

• Excellent marketing and leadership skills;

References available upon request

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