Aspen InfoPlus.21 Mobile V7.3

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The release notes describe new features and known issues for version 7.3 of Aspen InfoPlus.21 Mobile.

Several known issues are described including problems with the data server installation and configuration, limitations of multiple connections to the same data source, and incorrect alert behavior.

One workaround described is to manually reboot the data server after installation to resolve configuration issues.

Aspen InfoPlus.21 Mobile V7.

Release Notes

Version Number: V7.3 February 2011


Copyright (c) 2011 by Aspen Technology, Inc. All rights reserved. Aspen Data source Architecture, Aspen InfoPlus.21, Aspen InfoPlus.21 Mobile, Aspen Process Data, Aspen Process Data Add-in, the aspen leaf logo and Enterprise Optimization are trademarks or registered trademarks of Aspen Technology, Inc., Cambridge, MA. All other brand and product names are trademarks or registered trademarks of their respective companies. This document is intended as a guide to using AspenTech's software. This documentation contains AspenTech proprietary and confidential information and may not be disclosed, used, or copied without the prior consent of AspenTech or as set forth in the applicable license agreement. Users are solely responsible for the proper use of the software and the application of the results obtained. Although AspenTech has tested the software and reviewed the documentation, the sole warranty for the software may be found in the applicable license agreement between AspenTech and the user. ASPENTECH MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THIS DOCUMENTATION, ITS QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. Aspen Technology, Inc. 200 Wheeler Road Burlington, MA 01803-5501 USA Phone: (1) (781) 221-6400 Toll Free: (888) 996-7100 URL: http://www.aspentech.com

Contents
About these Release Notes......................................................................................1 General Information .........................................................................................1 Related Documentation .....................................................................................1 Known Issues..........................................................................................................2

Aspen InfoPlus.21 Mobile V7.3 Release Notes

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Aspen IP.21 Mobile V7.3 Release Notes

About these Release Notes

These Release Notes describe the initial release of Aspen InfoPlus.21 Mobile V7.3. This document includes: Known issues

General Information
The Aspen InfoPlus.21 Mobile application allows users to monitor the performance of their area of responsibility through browsing and setting customized alerts. The product presents an aggregate view of performance data so users see the big picture before drilling down to the tags and KPIs that are most important to them. Detailed information on each configured record type provides the current state, while historical information is available through a trend view. The information that the users can access is controlled by customer-designed user roles, such as Reliability Technician, Process Engineer, Plant Manager, Supervisor, and Operator. Data can be associated with various permission levels, allowing different users to view different sets of data according to their role.

Related Documentation
In addition to these Release Notes, AspenTech provides the following documentation for Aspen InfoPlus.21 Mobile V7.3. These documents are available from the aspenONE Documentation DVD: Aspen InfoPlus.21 Mobile V7.3 Implementation Guide

Aspen InfoPlus.21 Mobile V7.3 Release Notes

Known Issues

This section describes the Known Issues in Aspen InfoPlus.21 Mobile V7.3.

Data server install does not ask for reboot after completing installation causing issues during configuration
CQ 00430053 The data server install does not ask for a reboot after completing the installation. This creates issues during configuration including Add tags - not able to search for tags or add tags User preference - can't see added nodes (pages and tags) Import pages/tag - does not working correctly

Workaround
Manually reboot the data server after install

Data server does not support multiple data connections to the same data source
CQ 00430194 When multiple data connections have been defined that all point to the same underlying data source (e.g. the same ADSA data source), the data server will only process those tags using the first used connection, i.e. the first tag using the data source and all other tags using the same connection as the first tag will work, other tags using a different connection to the data source will not.

Workaround
There are two possible workarounds 1 Set up a single data connection to the data source. The only advantage of setting up multiple connections to the same data source is that it allows different default start and end times. To get around this, adjust start and end times on each tag.

Aspen InfoPlus.21 Mobile V7.3 Release Notes

Set up multiple ADSA data sources (that point to the same underlying data source, e.g., IP.21 server).

Trend view should show historized limits instead of current value


CQ 00424232 Some record types allow limits to be historized. InfoPlus.21 Mobile shows limits as constant values in the trend view. It does not show the limit history. Instead, it draws the limit line based on the current limit value.

Alert email will not be sent if tag is already in alert state


CQ 00424233 If a user configures an alert on a tag while that tag is in the alert state the alert email will not be sent until the tag moves out of the alert state for 60 seconds and then back into the alert state. For instance, if the tag pump-01 is in a Low state and the user sets an alert on Low. The user will not receive an alert communication (email or SMS) notifying them of the alert until the tag moves to another state for 60 seconds and then back to Low.

Change orientation from portrait to landscape screen does not auto-zoom to show full page
CQ 00430058 On both the iPhone and the Blackberry the orientation change does not always auto zoom to show the full page when changing from portrait to landscape. When switching back to portrait the screen does not show full page.

Workaround
Manually zoom back to full screen.

Aspen InfoPlus.21 Mobile V7.3 Release Notes

Unauthorized access to alert message is incorrect


CQ 00430211 Users can forward email links and alerts to other users. If a user received an email with a link to an alert he/she can click on that link and it will take the user to the details for that alert. If the user does not have view permissions to the tag that the alert is based on, they should receive a message that they do not have access to view the alert. Instead, they receive a message that says, "The alert you requested doesn't exist!".

Aspen InfoPlus.21 Mobile V7.3 Release Notes

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