Service Manual Acer Aspire 9420 9410 7110 TravelMate 5620 5610 5110
Service Manual Acer Aspire 9420 9410 7110 TravelMate 5620 5610 5110
Service Manual Acer Aspire 9420 9410 7110 TravelMate 5620 5610 5110
Aspire 9420/ 9410/ 7110 TravelMate 5620/ 5610/ 5110 Service Guide
Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http:// csd.acer.com.tw
PRINTED IN TAIWAN
II
Revision History
Please refer to the table below for the updates of Aspire 9420/ 9410/ 7110 and TravelMate 5620/ 5610/ 5110 service guide.
Chapter
III
Copyright
Copyright 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
IV
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Incorporated. Intel is a registered trademark of Intel Corporation. Pentium and Pentium D are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
VI
Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC
CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, you should check the most up-to-date information
available on your regional web or channel. For whatever reason, if a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
VII
Table of Contents
Chapter One System Specification 1
Specification . . . . . . . . . . . . . . . . . . . . . . . 1
Operating System . . . . . . . . . . . . . . . . . . . . . . Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Memory . . . . . . . . . . . . . . . . . . . . . . . Display and Graphics . . . . . . . . . . . . . . . . . . . Storage Subsystem . . . . . . . . . . . . . . . . . . . . . Input Devices . . . . . . . . . . . . . . . . . . . . . . . . . . Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communication . . . . . . . . . . . . . . . . . . . . . . . I/O Interface . . . . . . . . . . . . . . . . . . . . . . . . . . Power Subsystem . . . . . . . . . . . . . . . . . . . . . . Dimensions and Weight . . . . . . . . . . . . . . . . . Environment . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 2 2 2 2 2 3 3 3 3 4
Acer OrbiCam . . . . . . . . . . . . . . . . . . . . . 28
TOC VIII
Rotating the Acer Orbicam . . . . . . . . . . . . . 28 Launching the Acer OrbiCam (for 1.3 megapixel camera models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Changing the Acer OrbiCam Settings . . . . . 29 Capturing Photos or Videos . . . . . . . . . . . . . 31 Using the Acer OrbiCam as Webcam . . . . . . 31 Enabling the Acer VisageON (for 1.3 megapixel camera models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Norton AntiVirus . . . . . . . . . . . . . . . . . . . 36
How do I check for viruses? . . . . . . . . . . . . . 36
47 48 50 52 53
Phoenix BIOS Beep Codes . . . . . . . . . . . . 78 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Intermittent Problems . . . . . . . . . . . . . . 86 Undetermined Problems . . . . . . . . . . . . . 87
TOC
Chapter 1
System Specification
Specification
Operating System
Aspire Series
Genuine Windows XP Home Edition (SP2) Genuine Windows XP Professional (SP2) Genuine Windows XP Media Center Edition 2005 (Rollup 2) Genuine Windows XP Professional x64 Edition (for Aspire 9420 series)
TravelMate Series
Windows VistaTM Capable Genuine Windows XP Home Edition (SP2) Genuine Windows XP Professional (SP2) Genuine Windows XP Professional x64 Edition (for TravelMate 5620 series)
Note: Windows VistaTM Capable PCs come with Windows XP installed, and can be upgraded to Windows VistaTM. For more information on Windows and how to upgrade, go to: Microsoft.com/windowsvista.
Platform
Aspire 9420 & TravelMate 5620 Series
Intel Centrino Duo mobile technology, featuring: Intel CoreTM 2 Duo processor T7200/T7400/T7600 (4MB L2 cache, 2.0/ 2.16/ 2.33GHz, 667MHz FSB) and T5500/T5600 (2MB L2 cache, 1.66/ 1.83GHz, 667MHz FSB), supporting Intel EM64T Mobile Intel 945GM/PM Express chipset Intel PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology
Chapter 1
System Memory
Up to 2GB of DDR2 533/667MHz memory, upgradeable to 4GB using two soDIMM modules (dualchannel support) (for Aspire 9420/ 9410 & TravelMate 5620/ 5610 series) Up to 1GB of DDR2 533MHz memory, upgradeable to 2GB using two soDIMM modules (dual-channel support) (for Aspire 7110 & TravelMate 5110 series)
Storage Subsystem
60/80/100/120GB or higher hard disk drive (Aspire 9420/ 9410/ 7110 series) 80/100/120GB or higher hard disk drive with Acer Disk Anti-Shock Protection, DASP (TravelMate 5620/ 5610/ 5110 series) Optical drive options: DVD-Super Multi double-layer DVD-Dual double-layer DVD/CD-RW combo drive
5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PROTM (MS PRO), xD-Picture CardTM (xD)
Input Devices
105-/106-key keyboard Touch pad with 4-way scroll button Four easy launch buttons Two LED-buttons: WLAN, Bluetooth
Audio
2 Audio system with two built-in speakers Intel high definition audio support Sound Blaster PROTM and MS Sound compatible S/PDIF (Sony/Philips Digital Interface) support for digital speakers. Chapter 1
Built-in microphone
Communication
Acer Video Conference featuring Voice and Video over internet Protocol (VVoIP) support via Acer OrbiCamTM and optional Acer Bluetooth VoIP phone Acer OrbiCamTM integrated 1.3 megapixel or 310,000 pixel CMOS camera (for selected models), featuring: 225 degree ergonomic rotation Acer VisageONTM technology (for 1.3 megapixel camera models only) Acer PrimaLiteTM technology
Modem: 56K ITU V.92 with PTT approval; Wake-on-Ring ready LAN: gigabit Ethernet; Wake-on-LAN ready WPAN: Bluetooth 2.0 + EDR (Enhanced Data Rate) WLAN: Intel PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology (Aspire 9420/ 9410 & TravelMate 5620/ 5610 series) WLAN: Integrated Acer InviLinkTM 802.11b/g Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology (Aspire 7110 & TravelMate 5110 series)
I/O Interface
PC Card slot (one Type II) Four USB 2.0 ports External display (VGA) port S-video/TV-out (NTSC/PAL) port (for Aspire 9420/ 9410/ 7110 series) Headphones/speaker/line-out jack with S/PDIF support Microphone-in jack Line-in jack Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adapter
Power Subsystem
ACPI 2.0 CPU power management standards: Stand-by and Hibernation power-saving modes support 71W 4800mAh (8-cell) or 44W 4000mAh (6-cell) Li-Ion battery pack Acer QuicChargeTM technology: 80% charge in 1 hour; 2-hour rapid charge system-off; 2.5-hour chargein-use 3-pin 90W AC adapter
Environment
Temperature Operating: 5 oC to 35 oC Non-operating: -20 oC to 65 oC Operating: 20% to 80% Non-operating: 20% to 80%
Humidity (non-condensing)
Chapter 1
Block Diagram
Chapter 1
Outlook Tour
Front View
Just for Starters...
Item
Description
Icon
Item
Description
#
Icon Item
Icon
N/A N/A N/A
Item
Item Built-in camera Display screen Status indicators Wireless communication button
Description
# Icon Item Description Description
# 1 2 3 4
Icon Description
1.3 megapixel or 310,000 pixel web camera for video communication (for selected models) Also called Liquid-Crystal Display (LCD), displays computer output. Light-Emitting Diodes (LEDs) that light up to show the status of the computers functions and components. Enable/disables Wireless function. Indicates the status of wireless LAN communications. Enable/disables Bluetooth function. Indicates the status of Bluetooth communications.
6 7 8
Internal microphone for sound recording Touch-sensitive pointing device which functions like a computer mouse The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button.
Chapter 1
Item
Description
#
#9 #
10 11 12
Item
Icon N/A Item
N/A N/A N/A Item
Description
Item Palmrest
Description
Keyboard Power button Easy launch buttons
Description Comfortable support area for your hands when you use the
computer. For entering data into your computer.
Buttons for launching frequently used programs. Description "Launch keys" on page 10
"Easy-launch buttons" on
Icon
Item
Icon
Icon
Description Item
Item
Description #
Icon
Item
Description Description
1 2
Icon N/A
Item Speakers
Line-in jack Microphone-in jack
Icon
Icon
Icon
Icon
Item
Item
Description
#
# 4
Item
Item
Headphones/speaker/ line-out jack with S/PDIF support Power indicator
Description
Description Connects to audio line-out devices (e.g., speakers, headphones).
Indicates the computers power status.
Battery indicator
Note:
7 Bluetooth communication indicator Indicates the status of Bluetooth communication.
Chapter 1
Icon
Item
Description
Left View
Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series
Icon
Item
Description
# #
Icon Icon
Item Item
Description
# 1
Icon
Description
Description
#
2
#
Icon
N/A
Item
Item
Optical disk drive
Description
Description
Internal optical drive; accepts CDs or DVDs (slot-load or trayload depending on model). Lights up when the optical disk drive is active. Ejects the drive tray from the drive (location depends on model). Ejects the drive tray when the computer is turned off.
3 4 5
Note:
Right View
Aspire 9420/ 9410/ 7110 Series
Note:
#
# Icon Item Description
Icon Icon
Item Item
Description
#
# 1
Icon
#
Item
Item
#
Description
Description
Description
Icon N/A
Icon
Item PC Card slot eject button Description Ejects the PC Card from the slot.
2 3
PC Card slot
Accepts one Type II PC Card. Accepts Memory Stick (MS), Memory Stick Pro (MS PRO), MultiMediaCard (MMC), Secure Digital (SD) and xD-Picture Note: Card (xD).
#
4 5# 6
Icon
Item
Three USB 2.0 ports
Description
Connect to USB 2.0 devices (e.g., USB mouse, USB camera).
Icon N/A
Item Ventilation slots Description Enable the computer to stay cool, even after prolonged use.
DC-in jack Connects to an AC adapter.
Chapter 1
Note:
Rear View
Aspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series
Icon
Item
# #
# 1 # 2 2 3 4 5
Icon
Item
Description
#
Item
Description Description
Icon Item
Description
Description
Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Description Connects to a television or display device with S-video input.
Note:
Icon
Item
External display (VGA) port Connects to an external display device (e.g., external monitor, LCD projector). Modem (RJ-11) port Ethernet (RJ-45) port Connects to a phone line. Connects to an Ethernet 10/100/1000-based networks. Powers the computer.
Description
N/A
Battery
Icon
Item
Description
Icon
Item
Description
Chapter 1
Base View
Upper: Aspire 9420/ 9410/ 7110 Series Lower: TravelMate 5620/ 5610 /5110 Series
Item
Description
Note
# 1 2
Description Releases the battery for removal. Helps keep the computer cool.
Note Note: Do not cover or obstruct the opening of the fan.
3 4 5 6 7 8 9 8 9 10
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Mini PCI card bay Ventilation slots Memory compartment PCI Express Mini Card bay Hard disk bay Battery lock Battery bay Acer DASP (Disk AntiShock Protection) Battery lock Battery bay
Houses the computers Mini PCI card. Enable the computer to stay cool, even after prolonged use. Houses the computers main memory. Houses the computers PCI Express Mini card. Houses the computers hard disk (secured with screws). Locks the battery in position. Houses the computers battery pack. Protects the hard disk drive from shocks and bumps. (TravelMate 5620/ 5610/ 5110 series) Locks the battery in position. Houses the computers battery pack.
10
Chapter 1
Windows keys
The keyboard has two keys that perform Windows-specific functions. Key Windows key
Key
Icon
Description
Description
Key
Description Press alone. This key has the same effect as clicking on the Windows
Start button. It launches the Start menu. It can also be used with other keys to provide a variety of functions: + Tab: Activates the next Taskbar button.
< < < < >E + :<Tab>: + Opens the My Computer window. > + <E>: + F1: Opens Help and Support. > + <F1>: > + <F>:
+ F: Opens the Find (All Files dialog box). +R Opens the Run dialog box. + :<R>:
<
<Shift> + <
This key has the same effect as clicking the right mouse button. It opens the applications context menu.
Hotkeys
The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the <Fn> key before pressing <Fn> the other key in the hotkey combination.
<Shift> + <
> + <M>:
Icon Icon
Icon
Icon
Function Function
Function Description
Description Description
Hotkey
"Acer eManager"
page 20
"Acer eManager" on
<Fn> + <F3> <Fn> + <F2> <Fn><Fn> + <F4> <Fn> +F3 <F3> + <F3> Fn <Fn> + <F4> <Fn> + <F3> + <F4> Fn <Fn> +F4 <F4> <Fn><Fn> + <F5>
<Fn> + <F4> <Fn> + <F3>
Acer eSetting
"Acer eManager" Launches the Acer eSettingson in Acer "Acer eManager" on page 20 Empowering Technology. page 20 "Acer eManager" on
page 20
page 20
Switches the display output between the display screen, external monitor (if connected) and both. Turns off the display screen backlight to save power. Press any key to return. 11
<Fn> + <F6> Fn + F6
<Fn> + <F6> <Fn> + <F5> <Fn> +<F6> <F6> <Fn> <Fn> ++ <F6>
Chapter <Fn> +1 <F7> <Fn> + <F7>
<Fn> + <F5>
<Fn> + <F6>
<Fn> <F7> <Fn> + <F7> + F7 <Fn> + <F8> <Fn> +Fn <F7> <Fn> + <F7> <Fn> + <F8> Fn + <F8> F8 <Fn> ++ <F8> <Fn>
<Fn> + <F8>
<Fn> <Fn> ++ < Fn +< >>