Blog Windows Article .
Blog Windows Article .
The default Administrator account is hidden by default, we need to enable it in order to access it.
Troubleshooting steps:
Step 1: Open the elevated command prompt. Click Start, then Select All programs, and then Accessories, now you will see the Command prompt Right-click on it and select Run as administrator Step 2: Type the following command. net user administrator /active:yes Step 3: You should see the command completed successfully. Log out, now you can see the Administrator account is enabled.Definetly there is no password for the default administrator account.
Step 2: Open the elevated command prompt .Click Start, then Select All programs, and then Accessories, Now you will see the Command prompt Right-click on it and select Run as administrator and Make the Account as Default administrator account , By using the command net user administrator /active:yes Step 3: Open the run box (Win +R), then, type regedit in the Run box. Step 4: Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList Step 5: In the left pane, find the one that starts with S-1-5..... and ends with .BAK Step 6: Right click the one with the same numbering but without the .BAK and add .BAK add the end Step 7: Right click the one that you renamed to .BK and click Rename, delete the .BK Step 8: Make sure your Profile image path is C:\users\User name, Refcount value is 0, and State value is 0. Step 9: restart the computer in the Normal mode, probably that should fix the problem.
2. In the left panel, click Advanced system settings 3. In the Performance section, click the Settings button 4. Make sure the Visual Effects tab is selected 5. Select Adjust for best performance . 6. Alternatively here are some possible effects to disable for better performance: Just Disable the effects below and click Apply and Ok a) Animate windows when minimizing and maximizing b) Animations in the taskbar and Start Menu c) Enable transparent glass d) Fade or slide menus into view e) Fade or slide ToolTips into view f) Fade out menu items after clicking g) Show shadows under windows h) Slide open combo boxes
Use the Fix its after tried the above steps: Fix it for Internet Explorer add-on problems when IE hangs or freezes http://support.microsoft.com/mats/ie_freezes_or_crashes/ Fix Internet Explorer issues to make IE fast, safe and stable http://support.microsoft.com/mats/ie_performance_and_safety
Remove common browser Hijackers, PUP using Junk ware Removal tool.
1. To download http://thisisudax.org/downloads/JRT.exe 2. Click on Enter or press any key to continue 3. Searches for any unwanted and potential program in the PC. 4. You can find the log in the desktop as JRT .txt
Additional Steps:
Installing Internet Explorer via Windows Update, instead of manually Temporarily disabling firewall/antivirus Ticking "Use software rendering instead of GPU rendering" in "Internet Properties" Boot into the Safe mode. Running Internet explorer as administrator Installing Service Packs Installing all critical/important Windows updates Logging into Windows as different user
Remove add-ons/Extensions
Internet explorer
1. Close any application that are currently open. 2. Open Internet explorer 3. Click Tools, Manage add-ons. Windows Vista/7 users may need to tap the Alt key in order for the menu to appear. 4. In the Manage Add-ons window that appears. 5. Highlight the toolbar you wish to remove, and select Disable. 6. Click Close to dismiss the add-ons window.
Firefox:
1. Close any application that are currently open. 2. Open Firefox. 3. at the top of the Firefox window, click on the Firefox button 4. Then click Add-Ons the Add-ons Manager tab will open. 5. In the Add-ons Manager tab, select the Extensions panel 6. Select the Add-on you wish to remove. 7. Click Restart now if it pops up.
Chrome:
1. Close any application that are currently open. 2. Open Chrome 3. Click Settings 4. Click Extensions 5. Deselect the extension which you want to remove.
Firefox
1. Close any application that are currently open. 2. Open Firefox. 3. at the top of the Firefox window, click on the Firefox button 4. Click Reset button
Chrome
1. Close any application that are currently open. 2. Open Chrome 3. Click Settings 4. You may find the users options in the bottom, delete the user. It will reset the chrome to defaults. Note: Do reset after backing up the user favorites, bookmarks, user name and password.
Firefox
1. Close any application that are currently open. 2. Open Firefox. 3. at the top of the Firefox window, click on the Firefox button 4. Click Reset button
Chrome
1. Close any application that are currently open. 2. Open Chrome 3. Click Settings 4. You may find the users options in the bottom, delete the user. It will reset the chrome to defaults. Note: Do reset after backing up the user favorites, bookmarks, user name and password.
Remove common browser Hijackers, PUP using Junk ware Removal tool.
1. To download http://thisisudax.org/downloads/JRT.exe 2. Click on Enter or press any key to continue 3. Searches for any unwanted and potential program in the PC. 4. You can find the log in the desktop as JRT .txt
"Default_Page_URL"="http://go.microsoft.com/fwlink/p/?LinkId=255141" "Start Page"="http://go.microsoft.com/fwlink/p/?LinkId=255141" "Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896" Save the command in the text and save it as reset.reg .Then run it as Administrator. Simply download from here: https://www.dropbox.com/s/23wqmxrfx9awrfi/Reset%20IE.reg
Remove the Nastiest Rootkits and repair the damage cause with MBAR
Step 1: Download MBAR Step 2: Run the program Step 3: Update the MBAR Step 4: Create Restore point and Click Clean up to remove any threats. Step 5: Reboot if prompted to do. Step 6: Run another scan with MBAR to make sure there is no threats remain.
Remove common browser Hijackers, PUP using Junk ware Removal tool.
1. Download JRT 2. Click on Enter or press any key to continue 3. Searches for any unwanted and potential program in the PC. 4. You can find the log in the desktop as JRT .txt
Clear out all the temp folders for all users with Temp file cleaner.
Step 1: Download Temp file cleaner. Step 2: Run the program Step 3: Click Start. Step 4: Once it is completed, if it is prompted restart the PC.
Safemsi
SafeMSI starts Windows Installer Service in Safe mode
Service Repair
Repairs the damaged Windows services to its defaults.
Step 4: Right click Command prompt and choose Run as Administrator. Step 5: At the command prompt Type Sfc /scannow Step 6: Try to Open Office 2013 again after the scan completed.
net stop Spooler del /q %SystemRoot%\system32\spool\printers\*.* If you dont get stuck run this command net start Spooler
Stops at 94%
If the installation is stops at 94% you just have to try to restart the computer .
Fix Something went wrong and We Cant Sign you in Right Now error
Now Office 2013 are linked to the Microsoft account, if you are getting the same error message again and again. Troubleshooting steps: 1. Clear out browsing history, 2. Remove all the temp files from the PC 3. Reset the Internet explorer 4. Try different browser. 5. Sign out of the Microsoft account and try installing again. 6. Start the browser in In Private mode.
Internet explorer cannot display a webpage but other browsers can display pages.
Conflict with Antivirus or Firewall.
Step 1: Restart the computer into Safe mode with Networking (SMWN). Step 2: Try to view webpages in SMWN, if it is working in SMWN. Proceed with Step 3: Step 3: Restart the PC in the Normal mode. Disable all the Antivirus/Firewall in the PC Step 4: If it is working, modify some of the browser settings in the Security suite.
Reset Winsock
Step 1: Click Start Step 2: Click All programs Step 3: Click Accessories, Step 4: Right click Command prompt and choose Run as Administrator. Step 5: Type netsh winsock reset netsh int ipv4 reset and netsh int ipv6 reset restart the PC .
2. Click the "Turn Windows Features on or off" link on the left 3. Deselect Internet Explorer in the list of programs that shows up 4. Restart your computer
Clean Boot
Step 1: Click Start Step 2: Press and Hold the Windows key and Press R key. It will opens up Run prompt. Step 3: In the run dialogue, Type msconfig Step 4: In the services tab, First check Hide all the Microsoft services. Then select Disable All Step 5: Click Apply then, in the startup tab, select Disable All. Step 6: Click Apply, then Ok. Step 7: Restart the PC.
System Restore.
Restore the computer to the earlier state. To restore the PC to earlier state, follow the steps Step 1: Click Start Step 2: In the search box, type System Restore, and then, in the list of results, click System Restore Step 3: You can choose the recommended restore point. Step 4: Click Next Step 5: Click Finish and Click yes.
Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
Troubleshooting steps:
Reset Navpane:
Step 1: Click Start Step 2: Press and Hold the Windows key and Press R key. It will opens up Run prompt. Step 3: In the run dialogue type "Outlook.exe /resetnavpane" Step 4: It should open the Outlook.
SCANPST IN OUTLOOK 2010 X32 Windows x32 Windows x64 Windows x64 Windows x32 Windows x64 Windows x64 C:/Program Files/Microsoft Office/Office14 C:/Program Files (x86)/Microsoft Office/Office14 C:/Program Files/Microsoft Office/Office14 C:/Program Files/Microsoft Office/Office15 C:/Program Files (x86)/Microsoft Office/Office15 C:/Program Files/Microsoft Office/Office15
Troubleshooting steps:
Step 1: Click Start Step 2: Click All programs Step 3: Click Accessories, Step 4: Right click Command prompt and choose Run as Administrator. Step 5: Run the command below one at once. net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver pause Step 6: Download the System Update readiness tool from the link http://support.microsoft.com/kb/947821 Step 7: It should solve the problem. Update Windows and Make sure there is no updates available .
Troubleshooting steps:
Step 1: Log on with another user with administrator privileges. Step 2: Scan the PC for infections.
Troubleshooting steps:
Remove any existing Internet security programs (Antivirus/Antispyware software) Make sure Windows Installer service is started. Open Run then type services.msc then scroll down to windows installer and double click on it. Set the startup type to Manual and click start the service. Download the latest version of Windows Installer here : http://www.microsoft.com/enin/download/details.aspx?id=8483 (you can do a search on Google for Windows Installer and download the latest version from Microsoft) Remove all the BETA MSE programs if any. Use Revo uninstaller to remove BETA programs.
Troubleshooting steps:
Run the Fix-it to solve this problem. http://support.microsoft.com/kb/968002
Troubleshooting steps:
Run the Fix-it to solve this problem http://support.microsoft.com/kb/900900/en-us
Troubleshooting steps:
Step 1: Open Run Step 2: Type regedit Step 3: Navigate to the following registry key. HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Step 4: In the right pane , Youll see DisableAntiSpyware named DWORD , replace the Value data to 0 to 1. Note: If Windows defender key isnt there, you can create it manually using right click on the Microsoft key and New-> key.
Troubleshooting steps:
Step 1: Run the Hotfix : http://support.microsoft.com/kb/825118 Step 2: Remove any Antivirus software installed in the PC.
Troubleshooting steps:
Step 1: Run Disk clean up Step 2: Remove all the unwanted programs in the PC Step 3: Remove any temp files in the PC.
Troubleshooting steps:
Step 1: Scan the PC for Malware . Step 2: Run this Fix it http://go.microsoft.com/?linkid=9810866 Step 3: Start the Windows Firewall services from the services.msc manually . Startup type is Automatic . Make sure Base filtering engine is also started. Step 4: Save the below commands as Run.bat and run it . sc config MpsSvc start= auto sc config KeyIso start= auto sc config BFE start= auto sc config FwcAgent start= auto net stop MpsSvc net start MpsSvc net stop KeyIso net start KeyIso net start Wlansvc net start dot3svc net start EapHostnet
net stop BFE net start BFE net start PolicyAgent net start MpsSvc net start IKEEXT net start DcaSvcnet net stop FwcAgent net start FwcAgent
REG DELETE "HKEY_CLASSES_ROOT\Installer\Products\4D880477777087D409D44E533B815F2D" /f REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Microsoft Security Client" /f REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{774088D4-07774D78-904D-E435B318F5D2}" /f REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{77A776C4-D10F416D-88F0-53F2D9DCD9B3}" /f REG DELETE "HKEY_CLASSES_ROOT\Installer\UpgradeCodes\1F69ACF0D1CF2B7418F292F0E05EC20B" /f REG DELETE "HKEY_CLASSES_ROOT\Installer\UpgradeCodes\11BB99F8B7FD53D4398442FBBAEF050F" /f REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-518\Products\4C677A77F01DD614880F352F9DCD9D3B" /f REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-518\Products\4D880477777087D409D44E533B815F2D" /f REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\11BB99 F8B7FD53D4398442FBBAEF050F" /f REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\1F69A CF0D1CF2B7418F292F0E05EC20B" /f takeown /f "%ProgramData%\Microsoft\Microsoft Antimalware" /a /r takeown /f "%ProgramData%\Microsoft\Microsoft Security Client" /a /r takeown /f "%ProgramFiles%\Microsoft Security Client" /a /r REM Delete the MSE folders. rmdir /s /q "%ProgramData%\Microsoft\Microsoft Antimalware" rmdir /s /q "%ProgramData%\Microsoft\Microsoft Security Client" rmdir /s /q "%ProgramFiles%\Microsoft Security Client" REM Stop the WMI and its dependency services sc stop sharedaccess sc stop mpssvc sc stop wscsvc sc stop iphlpsvc sc stop winmgmt REM Delete the Repository folder. rmdir /s /q "C:\Windows\System32\wbem\Repository" sc stop EXIT
Step 2: Click All programs Step 3: Click Accessories, Step 4: Right click Command prompt and choose Run as Administrator.
Cd\ Cd program files\microsoft security essentials Mpcmdrun removedefinitions all Exit Step 5: Exit and restart the PC.
Reinstall Chrome/Firefox.
1. Try reinstall Chrome and Firefox. 2. Once reinstalling set Firefox/Chrome as Default.
Registry Fix:
Download and merge this key. https://www.dropbox.com/s/835aox5fp9reg76/Hyperlinkreset.reg or https://www.dropbox.com/s/iiyif4ci3mncgta/ie-fix-restrictions.zip
If you removed Chrome us this fix. While removing chrome it removed some registry values added by chrome. Just add the registry entries removed by chrome. Step 1: Click Start Step 2: Click All programs Step 3: Click Accessories, Step 4: Right click Command prompt and choose Run as Administrator. REG ADD HKEY_CURRENT_USER\Software\Classes\.htm /ve /d htmlfile /f REG ADD HKEY_CURRENT_USER\Software\Classes\.html /ve /d htmlfile /f REG ADD HKEY_CURRENT_USER\Software\Classes\.shtml /ve /d htmlfile /f REG ADD HKEY_CURRENT_USER\Software\Classes\.xht /ve /d htmlfile /f REG ADD HKEY_CURRENT_USER\Software\Classes\.xhtml /ve /d htmlfile /f Step 5: after this, make Internet explorer as Default browser.
Cannot update .NET framework 3.5 SP1 and family update KB951847 Error Code: 8004100A
Troubleshooting steps:
Step 1: Repair the .Net framework, to achieve this, run the Repair toolkit. This tool tries to fix some frequently occurring issues with the setup of or with updates to the Microsoft .NET framework. http://www.microsoft.com/en-in/download/details.aspx?id=30135 Step 2: If Step 1 doesnt help. Remove the .NET framework. To remove .NET framework completely use this removal tool. https://www.dropbox.com/s/e62tgrxc47adg3v/dotnetfx_cleanup_tool.zip Step 3: Download the latest version of the .Net framework and .Net family update and install it manually. Do not try to update through Windows Update. Step 4: Try to disable any security suite in the PC. Step 5: You can also try the SURT System update readiness tool. http://support.microsoft.com/kb/947821
Windows Update cannot currently check for updates because the service is not running
Step 1: Reset Windows update components. http://support.microsoft.com/kb/971058 Step 2: Update the latest version of Windows update agent. http://support.microsoft.com/kb/949104 Step 3: Make sure BITS, Windows update, BFE services are started. To check this, Start-> run-> services.msc. Check for the services are running. Step 4: Reset Repository net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv net start cryptSvc net start bits net start msiserver pause Step 5: Run Service Fix. http://kb.eset-la.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe Step 6: Run SFC /scannow at the elevated command prompt. Step 7: Remove the Intel Rapid Storage drivers. Try update the drivers .mostly in x64 bit cases.
Registry Fix
Step 1: Click Start Step 2: type regedit in the start search box and press enter. Step 3: Navigate to the location. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BBBFC108002BE10318} Step 4: Delete the LowerFilters value in the right panel. (NOTE: Under the key, there are also some sub keys such as 0000, 0001. Please double click them and delete the LowerFilters value.) Step 5: Restart the computer.
Step 1: Download http://kb.eset-la.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe Step 2: Run the tool and restart the PC.
The specified service does not exist as an installed service for HP Printers.
The service which is referring to the HP Network Devices Support services. To solve this issue, we need to create the service Step 1: Open the Installation disc or Type %temp% in the run field if you downloaded the drivers
from Internet
Step 2:If you go Run method Look for, and open the folder starting with 7z (Example: 7zS2356) Step 3: Open Setup Folder. Step 4: Now, Youll either find a folder named netdevicemanager or simply network, Open Whichever is present there. Step 5: Now there should be a file with the same name as the folder, but with the extension of .msi. Step 6: Right click on this file and click on Uninstall. If you get a message saying that the action applies only for products that have been installed, then just click on OK. Restart the computer Step 7: Now right click on the same file and Click Install Step 8: The installation won't normally show a "success" window. You'll just see a progress bar for a few seconds, and disappear. Once this happens, restart the PC and check if the HP Network Device Support or similar service has appeared under the services list Step 9: Uninstall the HP Printer and reinstall the Printer correctly For HP removal tool for Printers. Step 1: Open the Installation disc or Type %temp% in the run field if you downloaded the drivers from Internet Step 2: If you go Run method Look for, and open the folder starting with 7z (Example: 7zS2356) Step 3: Open folder Util Step 4: Open folder CCC Step 5: If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe
Step 6: When the uninstall has completed restart the computer Step 7: Install Adobe Flash player. Step 8: Run Disk clean up Step 9: Install Hp Driver properly.
Remove common browser Hijackers, PUP using Junk ware Removal tool.
1. To download http://thisisudax.org/downloads/JRT.exe 2. Click on Enter or press any key to continue 3. Searches for any unwanted and potential program in the PC. 4. You can find the log in the desktop as JRT .txt
Step 3: When you click on the End Process button, Task Manager will ask you to confirm if you are sure you want to terminate it. You should press the Yes button in order to kill the process.
Troubleshooting information:
Method 1: Step 1: Open Chrome Step 2: In the address bar, Type chrome://plugins/ Step 3: Find the Free download manager plugin in the list. Step 4: Once found that, Disable it.
Method 2: Step 1: Click Start Step 2: Open Run (Win key +R) Step 3: Type Appdata in the Run box and Hit Enter. Step 4: Then Google/Chrome/Application/Plugins Step 5: Youll find npfdm.dll. Delete this file.
Solution:
Step 1: Press Winkey + R to bring up Run menu. Step 2: Type regedit Step 3: Follow the address: [HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows] Step 4: Youll see the string called Load and its value is nonexistent. Thats the problem Step 5: Make sure you have permission to edit the key, to gain permission, Edit Permissions then add everyone and Full control Step 6: clear the existing value data to set it blank It is one of the startup points in Windows, To find out more: http://www.silentrunners.org/launchpoints.html
Troubleshooting steps:
Step 1: Run the Printer troubleshooter from Microsoft. Youll come to know that Printer service isnt running. Step 2: Download the Windows 7 Spooler service Fix. https://www.dropbox.com/s/b4fut5pp68x29ah/w7_spooler_svc.zip Step 3: It should solve the problem
Step 2: Run this command below REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MSIServer" /VE /T REG_SZ /F /D "Service" And followed by net start msiserver Step 3: Now, Windows Installer should be enabled in Safe mode with Networking.
Troubleshooting steps:
Step 1: Boot the PC in SMWN Step 2: Run Regedit Step 3: Follow the Registry Path HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon Step 4: Find the Shell and Userinit values. Step 5: It should be Shell = explorer.exe Userinit = userinit.exe Step 6: Restart the PC and It should login to standard user account.
Solution:
Check Startup Folder: Step 1: Go to Start Step 2: Click All programs Step 3: Click on Startup Step 4: If there is a shortcut to the libraries folder. Go ahead and delete it. Userinit Registry key Step 1: Click Start Step 2: Press Win + R (Run) , Type regedit Step 3: Navigate to the following key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\ Step 4: Find the Userinit key and replace the value with the following: C:\Windows\system32\userinit.exe Step 5: In the same place that you have Userinit . You have Shell. Make sure it is set to Explorer.exe. Step 6: Now go ahead and restart your computer. Hopefully, you should not have the Windows Explorer Window opened to the Libraries folder pop up.
Restore Previous Folder Windows explorer has this option called Restore previous folder, You can disable it by opening explorer. Step 1: Open My Computer. Step 2: Click Organize in the left side of the Windows explorer Step 3: then Folder and Search options Step 4: Make sure that Restore previous folder windows at logon is not checked.
Troubleshooting steps:
Method 1:
Step 1: Open My computer Step 2: Right click libraries on the left hand side in the navigation bar. Step 3: Click Restore Default Libraries. Step 4: Close My computer and open it again. It should be fixed.
Method 2:
Step 1: Open Run (Win key + R) Step 2: Type Appdata and press Enter Step 3: Navigate to AppData\Roaming\Microsoft\Windows\Libraries Step 4: Make sure the folder and it contents are not hidden. Step 5: Right click the folder or files or libraries and click properties. Uncheck the Hidden attribute check box. Step 6: Make sure the Read-Only attribute check box is not checked. Step 7: Log off and log back on to apply changes. Note: If it is not displayed in the Navigation Pane, Right click the folder and check Shown in Navigation Pane.
Windows could not start the Windows Firewall in the local computer
Symptoms
When you try to turn on the Windows Firewall