Copy Centre 35/ 45/ 55, Document Centre 535/ 545/ 555, Work Centre PRO 35/ 45/

55 ,The listed machines introduction date to market was 2002. 01-300 Door open 01-305 Left door open 01A Ground door 01B 0 volt distribution 01C AC power 01D 3.3 volt problem 01E 5 volt problem 01F 12 volt problem 01G 24 volt problem O1H Short circuit O1J Power and LVPS problem 01-510 Door open 01-512 Left side door 02-309 UI control or touch screen 02-320, 380 UI communication 02-390, 391, 704 UI software 02-530 UI local interface 02-531

UI in degraded mode 02-532 UI software 02-533, 534, 535, 536, 540, 550 Machine did not stabilize 02-560 Toner cartridge reorder problem 02-705 UI error 02-706 UI software 02-707, 709, 715 UI error 03-300, 306 Image processor to copier error 03-315 Image processor 03-310, 317 Image processor to UI error 03-322, 323, 324 Image processor to DADH 03-325 Image processor 03-330 Image processor to scanner 03-331 Image processor to network controller 03-336, 338 Fax problem 03-340 Image processor to network controller 03-347, 348, 349 Image processor 03-350, 351, 354 Tray 1 or 2 03-355 Image processor

03-359 HCF error 03-360 Output device 03-365 Copier bus failure 03-370 Image processor to copier 03-371, 372 Fuser and Xerographics CRUM 03-374 Power off error 03-395, 396 Copier board 03-397 Main motor 03-400 Image processor 03-401, 403 Fax problem 03-407 HCF 03-408, 410 Output device 03-411 Image processor 03-412 Foreign device board 03-416 Image processor to network controller 03-417 Incompatible fax software 03-418 Copier to output device 03-419 Incompatible software

03-423, 424, 433, 434 Print command late 03-461 Image processor to copier 03-462 Image processor to scanner 03-480 24 volt copier problem 03-500 24 volt copier problem 03-501 Network controller MIB object problem 03-502 Unsupported cards 03-503 Fax card problem 03-504 Network controller 03-506 Report printed 03-510 Image processor/video complete problem 03-520 Power off failure 03-521 Image processor 03-525 Software NVM up-grade re-initialization 03-526 Software up grade configuration reset 03-538 Recovering 03-540 Communication problem 03-541 Image processing problem 03-542

Image processing/DADH problem 03-543 CCD 03-544 Image processing network controller 03-545 Finisher 03-547 FRU 03-548 XRU 03-549 Microprocessor 03-551 Fax 03-552 HCF 03-554 Initializing 03-556 Recovering 03-558 rd 3 party accessory not enabled 03-559 Non-held jobs 03-560 Laser on at wrong time 03-561 Clock 03-562 ASIC/PC 03-563 Rotation memory 03-570 Job too large for output tray 03-575 Main motor

03-576 Cycle without print 03-580, 581 Speed mismatch 03-700 Power on/off problem 03-770 Software reset 03-777 Power loss 03-780, 785, 790 Power on/off problem 03-805 Image processor to copier 03-821, 822, 831, 832 Print command late 03-852, 853 Copier board 03-870 Image processor to copier 03A Image processor fan 03B Mark service unavailable 04A Main motor or drum motor 05-300 DADH open 05-305 DADH top cover open 05-310 Original to short 05-330, 331 DADH feed sensor 05-335 DADH takeaway sensor 05-540

DADH registration sensor 05-345, 346 DADH exit sensor 05-350, 352 DADH CVT sensor 05A DADH Miscellaneous 05B DADH original present sensor 05C DADH original size sensor 05D DADH motor 05E DADH clutch 05F DADH originals damaged 05-502 Documents on DADH 05-503 Reload originals 05-504 Wrong size original 05-507 Job deleted 05-520 525 Original left over 05-526 534 Original in wrong place 05-535 DADH cover 05-536 Open DADH 05-537 DADH empty 05-538 DADH unavailable

05-540 DADH feed CRU 05-542 DADH transport problem 05-546 DADH prefeed 05-547 DADH feed head near end 05-548 DADH feed head finished 05-560 Wrong size original 05-586 Network controller software incompatible with image processor 05-587 Fax software incompatible 05-588 Finisher software incompatible 06-020 ROS (Laser) motor 06-340 ROS laser failure 06-350 ROS laser not controlled properly 06-520 Laser motor failed 06-530 Laser system failed 06-540 Laser not controlled 07-301 Tray 1 open 07-302 Tray 2 open 07-303 Tray 3 open

07-304 Tray 4 open 07-355 Tray 3 elevator lift problem 07-360 Tray 4 elevator lift problem 07A Tray 1 and 2 false paper level 07B Tray 3 and 4 false paper level 07C Bypass error 07E Tray 3 and 4 empty 07F Tray out of service 07-501 through 540 Various tray problems; no paper, out of position, tray open, etc. 07-541, 542 Tray 1 or 2 out of service 07-543 Tray 3 up sensor 07-544 Tray 4 up sensor 07-550, 560 Tray 3 or 4 lifting 07-570 through 575 First sheet paper stock mismatch for various trays 08-100 Wait sensor 08-101, 111 Tray 1 jam 08-102, 112 Tray 2 jam 08-103, 113 Tray 3 jam 08-104, 114

Tray 4 jam 08-106 Tray 1 jam 08-107 Tray 3 jam 08-108 Tray 4 jam 08-150 Registration jam 08-155, 156 Bypass registration jam 08-160, 161 Duplex jam 08-171 Time out 08-174 Missing prerelease sheet 08-181 Simplex inverted time out 08-182 Duplex time out 08-190 Jam clear initialization 08-550 Wait sensor 08-551 through 555 Paper jam in machine 08-556 Duplex jam 08-557 Registration/ bypass jam 08-561, 562, 563, 564, 565, 566 Various paper feed jam 08-580 Paper in machine 08-590 Unexpected time-out

09-060 HVT 09-310 Low toner sensor 09-350 Erase lamp 09-360,361, 362, 363 Toner concentration sensor 09-365 Relative humidity sensor 09-370 Developer temperature sensor 09-375 Ambient temperature sensor 09-380 Waste toner door switch 09-390 Low toner sensor 09-399 Incompatible xerographic module 09A Photoreceptor motor 09B Waste toner full sensor 09C Photoreceptor fan 09-546 Replenisher sump being filled 09-550 Erase lamp failure 09-560 HVPS 09-570 Xerographic module CRUM authorization 09-584 Xerographic module near end 09-585

Xerographic module at end of life 09-586 Xerographic module problem 09-587, 588, 589 Xerographic module wrong 09-590 Ozone filter near end 09-591 Replace ozone filter 09-592 Replenisher sump not full (Toner level sensor) 09-593 Toner feed problem 09-594 Waste toner bottle 09-595 Waste toner bottle 09-596 Waste bottle door 09-597 Toner density problem 09-598 Toner control sensor problem 09-599 Toner near empty 10-101, 102, 103 Fuser switch 10-107, 108, 109, 110 Fuser switch 10-120, 121, 126 Fuser exit sensor 10-315, 320, 321 Fuser over temperature 10-322 Fuser low temperature 10-323 Fuser over temperature

10-324, 325, 330 Fuser low temperature 10-340, 350, 360 Fuser over temperature 10-370 Fuser low temperature 10-380 Fuser over temperature 10-399 Fuser authorization failure 10A Fuser web motor 10-505 Warm-up 10-507 through 516 Paper jam in fuser and exit 10-520 Replace fuser module 10-521 Fuser near end (10k remaining) 10-523 Fuser failure 10-530, 531, 532, 533 Wrong fuser 10-540 Fuser temperature problem 10-545 Fuser warm-up problem 10-550 Fuser hardware problem 10-555 Fuser software 10-570 FRU CRUM authorization problem 11-005, 110, 11-006-110 Front tamper motor

11-007-110, 11-008-110 Rear tamper motor 11-024-110, 11-025-110 Paddle roll failure 11-030-110 Stacker tray problem 11-043-110 Hole punch problem 11-050-110 Staple head problem 11-053-110 Staple head movement 11-100-110 LCSS late paper entry 11-110-110 Sheet late to hole punch 11-130-110, 11-132-110 Paper exit top tray problem 11-140-110, 11-142-110 Paper late to stacker 11-300-110, 11-302-110, 11-303-110 Interlock 11-310-110, 11-311-110 Front tamper motor 11-312-110, 11-313-110, 11-319-110 Rear tamper motor 11-320-110, 11-322-110 Ejector movement 11-334-110, 11-335-110, 11-336-110 Stacker tray movement 11-350-110 Hole punch problem 11-360-110 Staple head 11-364-110 Stapler problem 11-370-110

Staple head movement 11A-110 Office stapling error 11B-110 Stack tray overload 11C-110 Initialization error 11D-110 LCSS power distribution 11E-110 LCSS to machine communication problem 11F-110 LCSS board dipswitch settings 11G-110 LCSS board 11H-110 LCSS copy damage 11J-110 Stapled and non-stapled sets not register properly 11K-110 LCSS poor stocking 11-500 Finisher not latched 11-501 Finisher gate 11-502 Finisher top cover 11-503 Finisher front door 11-510 through 523 Paper in finisher 11-538 Stapling 11-540 Punch sensor 11-545 Staples low

11-546 Staples empty 11-549 Empty chad bin (FL elections) 11-550, 551 Punch out of service 11-552, 553 Stapler out of service 11-554 Out of staples 11-555 Stapler out of service 11-564 Bin 0 out of service 11-565 Bin 1 out of service 11-570, 572 OCT 11-901, 902 Tamper or bin 1 compiler eject or stapler error 11-903 Compiler carriage or stapler 11-904 Tamper or paddle roll, compiler or stapler 11-905 Bin 1 offset motor 11-908 Punch head motor 11-909 Punch head motor 11-910 Staple head 1 motor 11-912 Staple unit 1 does not move 11-914 Rear tamper away home sensor

11-914 Rear tamper away home sensor 12-301 Offset catch tray 12-530 Offset exit tray 14-110 Scan home sensor 14-310 CCD 14-508 Scan error 14-560 Scan calibrating 14-561 NVM values out of range 14-562 Scan not ready 14-563 Scan error 14-564 Scan needs resume command 14-565 Document too large 14-566 CCD cannot figure out original 14-703, 704, 705, 706 Failure to calibrate scanner 14-710 NVM scan value out of range 14-712, 714, 716, 718 Failure to calibrate scanner 14-720 Scan length out of range 14-730 Scan application card problem 14A

Scan document size error 14B Exposure lamp 16A Network controller 16-501 through 599 Network, USB, and fax problem 19-401, 402, 403 Image processor out of memory 19-404 Image processor video compressor time-out 19-406 Image processor loop back DVMA time-out 19-407, 408 Image processor middle function DVMA time-out 19-409 Image processor video job integrity fault 19-502 through 514 Memory problem 08-155, 156 Bypass registration jam 08-160, 161 Duplex jam 08-171 Time out 08-174 Missing prerelease sheet 08-181 Simplex inverted time out 08-182 Duplex time out 08-190 Jam clear initialization 08-550 Wait sensor 08-551 through 555 Paper jam in machine

08-556 Duplex jam 08-557 Registration/ bypass jam 08-561, 562, 563, 564, 565, 566 Various paper feed jam 08-580 Paper in machine 08-590 Unexpected time-out 09-060 HVT 09-310 Low toner sensor 09-350 Erase lamp 09-360,361, 362, 363 Toner concentration sensor 09-365 Relative humidity sensor 09-370 Developer temperature sensor 09-375 Ambient temperature sensor 09-380 Waste toner door switch 09-390 Low toner sensor 09-399 Incompatible xerographic module 09A Photoreceptor motor 09B Waste toner full sensor 09C Photoreceptor fan 09-546

Replenisher sump being filled 09-550 Erase lamp failure 09-560 HVPS 09-570 Xerographic module CRUM authorization 09-584 Xerographic module near end 09-585 Xerographic module at end of life 09-586 Xerographic module problem 09-587, 588, 589 Xerographic module wrong 09-590 Ozone filter near end 09-591 Replace ozone filter 09-592 Replenisher sump not full (Toner level sensor) 09-593 Toner feed problem 09-594 Waste toner bottle 09-595 Waste toner bottle 09-596 Waste bottle door 09-597 Toner density problem 09-598 Toner control sensor problem 09-599 Toner near empty 10-101, 102, 103 Fuser switch

10-107, 108, 109, 110 Fuser switch 10-120, 121, 126 Fuser exit sensor 10-315, 320, 321 Fuser over temperature 10-322 Fuser low temperature 10-323 Fuser over temperature 10-324, 325, 330 Fuser low temperature 10-340, 350, 360 Fuser over temperature 10-370 Fuser low temperature 10-380 Fuser over temperature 10-399 Fuser authorization failure 10A Fuser web motor 10-505 Warm-up 10-507 through 516 Paper jam in fuser and exit 10-520 Replace fuser module 10-521 Fuser near end (10k remaining) 10-523 Fuser failure 10-530, 531, 532, 533 Wrong fuser 10-540 Fuser temperature problem

10-545 Fuser warm-up problem 10-550 Fuser hardware problem 10-555 Fuser software 10-570 FRU CRUM authorization problem 11-005, 110, 11-006-110 Front tamper motor 11-007-110, 11-008-110 Rear tamper motor 11-024-110, 11-025-110 Paddle roll failure 11-030-110 Stacker tray problem 11-043-110 Hole punch problem 11-050-110 Staple head problem 11-053-110 Staple head movement 11-100-110 LCSS late paper entry 11-110-110 Sheet late to hole punch 11-130-110, 11-132-110 Paper exit top tray problem 11-140-110, 11-142-110 Paper late to stacker 11-300-110, 11-302-110, 11-303-110 Interlock 11-310-110, 11-311-110 Front tamper motor 11-312-110, 11-313-110, 11-319-110 Rear tamper motor 11-320-110, 11-322-110

Ejector movement 11-334-110, 11-335-110, 11-336-110 Stacker tray movement 11-350-110 Hole punch problem 11-360-110 Staple head 11-364-110 Stapler problem 11-370-110 Staple head movement 11A-110 Office stapling error 11B-110 Stack tray overload 11C-110 Initialization error 11D-110 LCSS power distribution 11E-110 LCSS to machine communication problem 11F-110 LCSS board dipswitch settings 11G-110 LCSS board 11H-110 LCSS copy damage 11J-110 Stapled and non-stapled sets not register properly 11K-110 LCSS poor stocking 11-500 Finisher not latched 11-501 Finisher gate 11-502 Finisher top cover

11-503 Finisher front door 11-510 through 523 Paper in finisher 11-538 Stapling 11-540 Punch sensor 11-545 Staples low 11-546 Staples empty 11-549 Empty chad bin (FL elections) 11-550, 551 Punch out of service 11-552, 553 Stapler out of service 11-554 Out of staples 11-555 Stapler out of service 11-564 Bin 0 out of service 11-565 Bin 1 out of service 11-570, 572 OCT 11-901, 902 Tamper or bin 1 compiler eject or stapler error 11-903 Compiler carriage or stapler 11-904 Tamper or paddle roll, compiler or stapler 11-905 Bin 1 offset motor

11-908 Punch head motor 11-909 Punch head motor 11-910 Staple head 1 motor 11-912 Staple unit 1 does not move 11-914 Rear tamper away home sensor 11-914 Rear tamper away home sensor 12-301 Offset catch tray 12-530 Offset exit tray 14-110 Scan home sensor 14-310 CCD 14-508 Scan error 14-560 Scan calibrating 14-561 NVM values out of range 14-562 Scan not ready 14-563 Scan error 14-564 Scan needs resume command 14-565 Document too large 14-566 CCD cannot figure out original 14-703, 704, 705, 706

Failure to calibrate scanner 14-710 NVM scan value out of range 14-712, 714, 716, 718 Failure to calibrate scanner 14-720 Scan length out of range 14-730 Scan application card problem 14A Scan document size error 14B Exposure lamp 16A Network controller 16-501 through 599 Network, USB, and fax problem 19-401, 402, 403 Image processor out of memory 19-404 Image processor video compressor time-out 19-406 Image processor loop back DVMA time-out 19-407, 408 Image processor middle function DVMA time-out 19-409 Image processor video job integrity fault 19-502 through 514 Memory problem 20-302 through 20-701 through 20A 20H All fax errors 22-300 System error; AHA end of record 22-306 through 315 System error 22-316

Non existent capability system error 22-400, 401, 402, 403 Option installed problem 22-404, 405, 406 Option installed problem 22-407 Embedded fax problem 22-410 through 416 Option removed problem 22-417, 419, 421 Embedded fax problem 22-501 Print recovery 22-504 No correct tray 22-511 Wrong media 22-512 Trays disabled for auto select 22-513 Job held; inadequate resources 22-552 Option mismatch 22-553 Service option 22-554 Serviced option removed 22-556 Service option removal failure 22-557 Annotation number 22-801, 814 System error 22-819, 831 through 837 Time-out system error OF1 Noise

OF1 UI touch screen OF3 Machine dead OF4 Status codes in numerical order OF4a Status codes in numerical order OF4b Status messages in alphabetical order OF5 Boot-up failure OF6 Ozone/air systems problem OF7 Copier board diagnostics problem OF8 Bypass OF9 False fuser end of life OF10 Intermittent (No description) OF11 Waste toner contamination

Xerox Copiers Error Code Messages

Home About Us Contact Us Copier & Printer Repair Copiers & Printers Sales Special Promotions Resources Toner Cartridges Brother, Canon, CopyStar, HP, Kyocera Mita, Lanier, Lexmark, Ricoh, Samsung, and Sharp Sales, copier and laser printer repairs in Utah, toner supplies for copie laser printers, fax machines, and MFP in Salt Lake County, Utah County, Park City, Utah. copier repair in SLC, Utah. printer repair in SLC, Utah. * 5211 South Greenpine Drive Murray, UT 84123 * USA * Office:(801)506.0277 * Copyright Office Imaging Systems 2004, All rights reserved. Individual brands are copyrighted by their respective owners. Powered by 1FORCE 9.8m/s