Notification Mailer Setup Oracle eBusiness Suite

Author: Creation Date: "ast #pdated: Document $ef: %ersion: &' Feras Ahmad 26-May-2 !

Approvals: (ro)ect Mana*er (ro)ect Mana*er

Notification Mailer

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Document Control
Change Record
+

Date 26-May-2 !

Author Feras Ahmad

Version &

Change Reference No (re,ious Document

Reviewers

Name

Position

Distribution

Copy No. & 2 +

Name

ocation

Note to !olders: .f you recei,e an electronic copy of this document and print it out/ please 0rite your name on the e1ui,alent of the co,er pa*e/ for document control purposes' .f you recei,e a hard copy of this document/ please 0rite your name on the front co,er/ for document control purposes'

File $ef: Notification Mailer 2,' & 3 Notification Mailer 7 of 28 Copyri*ht4 2 ! Sa,,yte5' All ri*hts reser,ed' No part of this document may 6e reproduced or transmitted/ in any form/ or 6y any means/ 0ithout permission in 0ritin* from Sa,,yte5'

Notification Mailer

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Contents
Document Control'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''ii Contents.................................................................................................................... iii O,er,ie0''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' + Notification Mailer'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''7 Notification mailer Setup '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''6 ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' 9 ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' 8 ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' ! ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' & ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' && ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' &2 ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' &+ ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' &7 ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' &6 ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' &8 :estin* Notification Mailer ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''&! ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' 2 ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' 2''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' 2+ ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' 27 ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' 26 Open and Closed .ssues for this Deli,era6le'''''''''''''''''''''''''''''''''''''''''''''28 Open .ssues'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''28 Closed .ssues'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''28

File $ef: Notification Mailer 2,' & 3 Notification Mailer 7 of 28 Copyri*ht4 2 ! Sa,,yte5' All ri*hts reser,ed' No part of this document may 6e reproduced or transmitted/ in any form/ or 6y any means/ 0ithout permission in 0ritin* from Sa,,yte5'

Notification Mailer

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"verview
:his document contains notification mailer setup' :his includes testin* of functionality 6ased on 6usiness functions/ ,alidations/ calculations and error handlin*' Pre#Re$uisite for testing: .n order to perform any of the steps in this document/ there has to 6e an .nstance of Oracle Applications $ &2' '+ installed' All the re1uired patches that are identified ha,e to 6e installed successfully'

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Notification Mailer

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Notification %ailer
The Notification Mailer is a program that performs e-mail send and response processing for the Oracle Workflow Notification System. You need to implement the Notification Mailer only if you wish to have your workflow users receive their notifications via e-mail as well as from the Notifications Worklist we! page. Oracle Workflow supports the Simple Mail Transfer "rotocol #SMT"$ for out!ound messages and the %nternet Message &ccess "rotocol #%M&"$ for in!ound messages. You must have an SMT" server set up in order to send Oracle Workflow notification e-mail messages and and an %M&" server set up if you want to receive e-mail notification responses. 'sers can receive e-mail notifications using various e-mail clients although notifications may !e displayed differently in different clients depending on the features each client supports.

File $ef: Notification Mailer 2,' 3 Notification Mailer 7 of 28 Copyri*ht4 2 ! Sa,,yte5' All ri*hts reser,ed' No part of this document may 6e reproduced or transmitted/ in any form/ or 6y any means/ 0ithout permission in 0ritin* from Sa,,yte5'

Notification Mailer

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Notification mailer &etup

Notice the Notification Mailer is 'navailable &gent *isteners is 'navailable Service +omponents is 'navailable
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Notification Mailer

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"ress on Notification Mailer and this page showed up

"ress on the container #;or5flo0 Mailer Ser,ice$

File $ef: Notification Mailer 2,' 3 Notification Mailer 7 of 28 Copyri*ht4 2 ! Sa,,yte5' All ri*hts reser,ed' No part of this document may 6e reproduced or transmitted/ in any form/ or 6y any means/ 0ithout permission in 0ritin* from Sa,,yte5'

Notification Mailer

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Notice that all the services is Deactivated &ctivate all the services !y pressing on the status and start the service.

&fter activate all the services the page should !e like this

File $ef: Notification Mailer 2,' 3 Notification Mailer 7 of 28 Copyri*ht4 2 ! Sa,,yte5' All ri*hts reser,ed' No part of this document may 6e reproduced or transmitted/ in any form/ or 6y any means/ 0ithout permission in 0ritin* from Sa,,yte5'

Notification Mailer

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Notice that all the services is &ctivated

File $ef: Notification Mailer 2,' 3 Notification Mailer 7 of 28 Copyri*ht4 2 ! Sa,,yte5' All ri*hts reser,ed' No part of this document may 6e reproduced or transmitted/ in any form/ or 6y any means/ 0ithout permission in 0ritin* from Sa,,yte5'

Notification Mailer

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Then !ack to Notification Mailer

Start the service workflow notification mailer !y selecting Start from action then ,o The status should !e )unning

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Notification Mailer

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Then go to site map workflow Service +omponents

Start all the action in this page

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Notification Mailer

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File $ef: Notification Mailer 2,' 3 Notification Mailer 7 of 28 Copyri*ht4 2 ! Sa,,yte5' All ri*hts reser,ed' No part of this document may 6e reproduced or transmitted/ in any form/ or 6y any means/ 0ithout permission in 0ritin* from Sa,,yte5'

Notification Mailer

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Then go to site map workflow Work %tem Metrics &gent *isteners Start all the service !y selecting Start from &ction.

File $ef: Notification Mailer 2,' 3 Notification Mailer 7 of 28 Copyri*ht4 2 ! Sa,,yte5' All ri*hts reser,ed' No part of this document may 6e reproduced or transmitted/ in any form/ or 6y any means/ 0ithout permission in 0ritin* from Sa,,yte5'

Notification Mailer

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Then go to site map workflow Work %tem Metrics Su!mit )e-uest for &nd select !ackground .ngine

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Notification Mailer

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"ress ne/t till the end. &nd the !ack ground engine well !e 'p . 0o the same steps to purge and Control Queue Cleanup )e-uest. The page should !e like this all is 'p.

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Notification Mailer

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File $ef: Notification Mailer 2,' 3 Notification Mailer 7 of 28 Copyri*ht4 2 ! Sa,,yte5' All ri*hts reser,ed' No part of this document may 6e reproduced or transmitted/ in any form/ or 6y any means/ 0ithout permission in 0ritin* from Sa,,yte5'

Notification Mailer

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Configuration Mail Server You must have a mail server you must know the STM" #%n!ound .mail "rotocol$ and %M0" #Out!ound .mail "rotocol$. &fter starting the services ,o to Site Map Workflow Notification Mailer

"ress on .dit.

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Notification Mailer

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(ill the field with your mail server +onfiguration and then press &pply.

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Notification Mailer

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Testing Notification Mailer

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Notification Mailer

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"ress on Set Override &ddress

"ut your .mail in New Override &ddress Su!mit

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Notification Mailer

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&fter su!mit workflow notification mailer ask you a 1erification +ode the 1erification +ode is sent to your e-mail #you should receive an .mail in your in!o/ with a 1erification +ode$

File $ef: Notification Mailer 2,' 3 Notification Mailer 7 of 28 Copyri*ht4 2 ! Sa,,yte5' All ri*hts reser,ed' No part of this document may 6e reproduced or transmitted/ in any form/ or 6y any means/ 0ithout permission in 0ritin* from Sa,,yte5'

Notification Mailer

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+opy the 1erification +ode and paste it in the workflow notification mailer and apply

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Notification Mailer

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File $ef: Notification Mailer 2,' 3 Notification Mailer 7 of 28 Copyri*ht4 2 ! Sa,,yte5' All ri*hts reser,ed' No part of this document may 6e reproduced or transmitted/ in any form/ or 6y any means/ 0ithout permission in 0ritin* from Sa,,yte5'

Notification Mailer

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,o to site map workflow Notification Mailer "ress on 1iew 0etails

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"ress on Test Mailer

.nter your user name in )ecipient )ole and press on Send Test Message &nd you must receive an .-Mail in your %n!o/.

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Notification Mailer

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File $ef: Notification Mailer 2,' 3 Notification Mailer 7 of 28 Copyri*ht4 2 ! Sa,,yte5' All ri*hts reser,ed' No part of this document may 6e reproduced or transmitted/ in any form/ or 6y any means/ 0ithout permission in 0ritin* from Sa,,yte5'

Notification Mailer

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You should receive an e-mail like this

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Notification Mailer

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"pen and Closed (ssues for this Deliverable

Closed (ssues
(D (ssue Resolution Responsibility )arget Date (mpact Date

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