Behaviour Change in Practice: Charlotte Bonner Green Impact Project Officer
Behaviour Change in Practice: Charlotte Bonner Green Impact Project Officer
Behaviour Change in Practice: Charlotte Bonner Green Impact Project Officer
Outline
Behaviour change theory overview Traditional awareness campaigns Beyond the tradition - new initiatives
People
Technology
Information Systems
Adopting change
Motivation Empowerment
Theory of Engagement
Ask, Listen, Involve
People
Dislike change Tend to discount the importance of future events Will defer action when uncertain Permanently shift priorities Share values within specific groups Follow the majority Respond well to incentives and rewards Will overplay the importance of their actions
Anger/resistance
grieving loss of old ways
Exploration/bargaining
finding ones own way
Publicise early adopters Recognise the learning curve Make the invisible visible Be bold
Planning
Senior management commitment Investment Research
Understanding audience Determine potential Form baseline Inform strategy Raise awareness Recruit champions
Champions
Take local action Communication link
Encourage/inform colleagues Contact point Eyes and ears
Maintaining Momentum
Embedding culture
Strategies and objectives Job descriptions Performance appraisal Induction Regular support
Barriers
Under-resourcing
Time, People, Budget
Continual two-way relationship Lack of senior level commitment Other de-motivating factors
Publicity
Staff survey Booklets (home/work) Posters/Stickers Campaign Website Insite Enviro Noticeboards Quizzes/prizes Childrens calendar Case studies
Sound Impact Addressing common bad practice Its a framework, bite sized chunks Competitive Genuinely successful
Degrees cooler
Defra funded - 750k 20 HEIs, 90,000 people Three projects: - Green Impact - Student Switch Off - Going Greener Greener Living Assistants
www.greenerlivingfund.org.uk
Going Greener
Based around Transition Town Movement Staff and students engaged in practical projects Go Green Week and ongoing campaigns
How it works
Develop bespoke workbook
Digital 20 Bronze Criteria, 15 Silver Criteria, 100 Bonus Criteria + 3 Special Awards
Departments sign-up and receive the workbook Departments complete workbook making changes as they go Workbooks back to NUSSL Audited by volunteers Awards ceremony Best practice booklet
Summary
There is no one solution Champions a tried and tested method for success Utilise positive message and creativity
Further Information
[email protected] 07818 592575 www.nus.org.uk/carbon