British Columbia Service Entrance Requirements

for Single Family Residential Buildings

TELUS Communications Inc. is responsible for providing and installing the network
wiring to the property, and the owner/developer is responsible for providing
a suitable pathway (trench, conduit, aerial support etc.) as stipulated by
TELUS Communications Inc. from the property line to the building Service
Provider Demarcation Point (SPDP).

Aerial Service If the drop wire crosses a street or lane to reach the house,
the minimum placing clearance is 5.3 m above the crown of the road. If the minimum
road clearance cannot be maintained, a clearance pole will be requested by TELUS
to be installed. This will provide the minimum required CSA clearance in all weather
conditions. So, if your house is a low ranch style, to ensure adequate road clearance
it may be necessary to place a mast. Telephone drop wire may attach to the same
mast as electrical utility. If this is done, a minimum of a 300 mm separation must
be kept between electrical utility and TELUS wires.

For aerial service, the following materials, available at electrical suppliers, are
required: Weatherhead, EMT (metal) or PVC (plastic) with UV inhibitor conduit,
pull string and a plastic Network Interface Box (NIB) (in-wall or surface mounted).
A conduit size of 32 mm minimum allows for placing of TELUS and CATV
service wire to the building. Please contact your local CATV representative for
their requirements.

If the conduit is to support the drop wire from the pole then a minimum of 50 mm
HDG iron pipe must be used.

Grounding TELUS recommends that a No. 6 insulated ground wire be
provided from (and connected to) the power service ground to the NIB.
This is the maximum size conductor required by the Canadian Electrical
Code (CEC) and therefore ensures that grounding will be adequate to
accommodate future growth of the communication installation. Please note
that the minimum size of ground wire that TELUS will accept is a No.10
insulated ground wire. See Canadian Electrical Code Section 60-704.
The grounding conductor placed in the NIB should then be directly
connected to the grounding conductor of the buildings consumer service.
As the next (least recommended) alternative, the NIB grounding conductor
may be attached to the power service electrical equipment enclosures
(if allowed by the electrical inspector). Where the power grounding
conductor is run within a metal conduit, the NIB grounding conductor
should be bonded to that conduit.
This ground wire should be as short as possible (as a guideline it should
be less than 6 m) with as few bends as practical (sweep bends only).
It must be permanent and, where needed, guarded from mechanical
injury. An approved connector should be used for all connections.
Notes:
1. A minimum 300 mm clearance must be maintained in all directions between
TELUS wires and electrical utility wires.

2. TELUS wires may be attached to the electrical utility mast for support below the
electrical utility wires (300 mm clearance). The maximum height of the TELUS
service attachment point shall be 6.5 m maximum.

3. The maximum height of the TELUS service attachment point shall be 6.5 m
maximum. Electrical utility wires cannot be attached to the TELUS mast for
support in order to meet CEC clearance requirements.

4. TELUS policy is to place the protector/demarcation blocks on the rst building
on which the drop or entrance cable attaches, except, when no service is
required at the rst building and the entrance cable conduit is continuous
to the second building.

5. On single family homes all wires placed beyond the demarcation point
(termination point of the entrance cable or drop) is classifed as inside wire
and is the responsibility of the owner.

6. Flexible or Rigid conduit (complete with string) to be placed in the stud wall or
concrete slab from the NIB to the inside wire Star Conguration inside the home
supplied and installed by the owner/builder.
25 mm conduit for TELUS only or 32 mm for shared TELUS and CATV.
7. The inside wiring should be done in a Star Conguration where the individual
set runs from each telephone jack and TV location collect at a common location
within the home.
.
Jack (Note 5)
Telephone
drop to building
32 mm
Conduit
TELUS only box
See underground service below
32 mm Conduit
Preferred installation
method
Alternate aerial routes
Telephone Weatherhead (Note 3)
Electrical utility mast and
Weatherhead (Note 2)
Electrical utility service
Communication
drops (wires)
1200 mm
300 mm Separation
(in all directions)
(Note 1)
Telephone
attachments
.
FIGURE 1A - Typical Single Family Residence
CATV only distribution box
FIGURE 2 - Exterior Flush Mounted Network Interface Box (NIB)
and Demarcation Boxes
6.5 m max. height
to service
attachment point
TELUS demarcation
point and protector
(Note 4)
Underground conduit
Inside wire (customer owned)
Distribution box
Weatherhead
Property
line Garage
Single
Family Home
Wiring and
cross-connect box
1-50 mm Common
entrance duct
supplied/installed
by developer
Aerial Option
Remove cap and place
conduit access path
See instruction
provided with box
CATV Enclosure
TELUS NIB
Pipe adapter access:
Telephone to CATV
FIGURE 3 - Exterior Surface Mounted
Network Interface Box (NIB)
Aerial Option
32 mm PVC or
51 mm rigid
steel mast
Underground Option
25 mm or 50 mm PVC
76mm
12.7mm
76 mm
12.7 mm
TELUS
installed
protectors
(NID)
Ground bar
for No.6 green
ground wire
Flexible or Rigid conduit in
the stud wall or concrete slab
from the NIB to the inside wire
Star Configuration inside
the home
25 mm for No.6 insulated ground,
TELUS cable
Page 1 of 3
Mobile Home on Private Property
Mobile home owners are required to provide:

Notes:
1. For aerial service, a Class 6 treated pole shall be provided adjacent to the
mobile home at the point of service entry. The treated pole shall set 1.22 m (4')
into the ground no more than 610 mm (2') from the mobile unit.
For minimum clearance over public and private property, see telus.com/bics

2. For underground service, a 2 m treated post measuring 100 mm X 100 mm
(4" X 4") shall be set 0.7 m into the ground with 1300 200 mm above the
nal grade is required.
A Network Interface Box (NIB) provided by the owner/builder is required for aerial or
underground service. TELUS will install protection and demarcation devices inside the
NIB. At least one inside wire run must extend into the NIB where it can be attached to
the demarcation device.
The building owner is required to supply a No.6 AWG green insulated ground wire
to the NIB.
Underground Service

Figure 4A 1 The owner/builder is responsible for supplying all material and
civil work (to TELUS specications) on private property.

Figure 4B 2 All duct material will be orange in colour. (50 mm PVC-DB2 conduit;
50 mm PVC-DB2 coupler)

Figure 4B 2A 50 mm PVC-DB2 300 mm radius bend or 90 50mm PVC J-bend
(may be either DB2 duct or schedule 40).

Figure 4B 3 The owner/builder is to make the physical connection at the TELUS
specied point-of-connection.

Figure 4A 4 TELUS conduit must be on the property line side of the trench with
300 mm separation from electrical utility conduit. No crossover of
TELUS conduit and electrical utility is permitted.

Figure 4A 5 The minimum cover above conduit to 0.45 m (1.5') or the same
depth as electrical utility.

Figure 4A 6 All material used for back-lling must be select ll, clear of all rocks
and sharp stones unless otherwise specied.

Figure 4A 6A Native ll free of rock larger than 150 mm.

Figure 4B 7 Extend conduit 1.3 m above the nal grade into NIB. Pull string to
be 3 mm braided nylon cord.

Figure 4B 7A Owner/builder to provide drain in 90 bend into drain rock, by
perforating the bend on the bottom side.

Figure 4B 8 No installation can have more than two 90 or equivalent bends
(2 X 45 = 1 X 90) without the use of a pull box. Pull boxes or
L-bends must not be used in place of a bend.

Figure 4B 9 Maximum pulling length 60 m (200') through two 90 (300 mm
radius) bends or 90 m (300') on a straight pull.

Figure 4B 10 Owner/builder to provide and install the plastic in-wall or surface
Network Interface Box (NIB).

Figure 4B 11 Owner/builder to ensure that TELUS and electrical utility conduit
exit the concrete at minimum 300 mm separation.

Figure 4B 12 Depending upon foundation type and local bylaws, conduit can
be attached to exterior (All exposed PVC conduit must have
UV inhibitors).

The exposed 50 mm (2") orange conduit may be reduced to
25 mm (1") grey conduit above the nished grade level. Do not glue
the coupler reducer to the 50 mm conduit, as access to the larger
conduit may be required in the future.

Figure 4B 13 All above requirements are subject to local building inspectors
approval.

Figure 4B 14 The owner/builder to provide and install a non-metallic Flexible or
Rigid conduit (complete with string) in the stud wall or concrete slab
from the NIB to the inside wire Star Conguration inside the home.
25 mm conduit for TELUS only or 32 mm for shared TELUS and CATV.
NOTE: All materials supplied by owner/developer are available at electrical supply outlets.
Drop wire
For single mobile homes
on private property
Demarcation
point (NIB)
25 mm schedule
40 PVC duct
recommended
FIGURE 1B - Mobile Home on Private Property (BC)
Post
NIB
Underground
option
(Note 1)
(Note 2)
FIGURE 4A -Typical Section Thru Trench
5
4
1
4
0.45 m Minimum
or same depth as
electrical utility

6A
6
Electrical
utility conduit
300 mm Minimum
100 mm
200 mm
Property line
FIGURE 4B - Typical Section Thru Trench (In-Wall)
Stud
Knockout
for aerial
connection
Base plate
Finished floor
Finished grade
1.3 m above
finished grade
Exterior finish
Sheathing
Caulk
CATV
TELUS NIB
1-50 mm PVC
DB2 duct 7A
TELUS
service box
Property line
Coupling 3
Placed by developer
or TELUS
Placed by builder/owner 8
2
10
12
2A
13
11
7
450 mm
Minimum
7
5
0

m
m

M
i
n
i
m
u
m
14
Page 2 of 3
CSA Canadian Standards Association
CEC Canadian Electrical Code
CATV Community Antenna Television
PVC Polyvinyl Compound
EMT Electrical Metal Tubing
HDG High Density Gauge
UV Ultra Violet
DB2 Direct Buried Type 2 Conduit
NIB Network Interface Box
Reference
3 mm
32 mm
50 mm
400 mm
750 mm
1.3 m
0.12"
1.25"
2"
16"
30"
4.3'
Conversions
Metric to Imperial (approximate)
Wiring to Inside Star Conguration
Outdoor Network Interface Box (NIB) to Inside
Star Conguration
The owner/builder to provide and install a non-metallic Flexible or Rigid
conduit (complete with string) in the stud wall or concrete slab from the NIB
to the inside wire Star Conguration inside the home.
25 mm conduit for TELUS only or 32 mm for shared TELUS and CATV.
When using rigid conduit a maximum of four sweeping 90 degree bends
or a total of 360 degrees is allowable.
When NOT placing the conduit, pre-wire a single CAT5e cable along with a
single Bend Insensitive Fibre (BIF) (ITU-T-G657 compliant, indoor or
outdoor rated) from the Network Interface Box (NIB) on the outside
of the house to the inside wire Star Conguration or Multi-media
Enclosure inside the home.
Pre-wire Outlets to Inside Star Conguration
(Multimedia Enclosure on Backboard Area)
The inside wiring should be done in a star conguration where the
individual set runs from each telephone jack and TV location collect at a
common location within the home (See Figure 5A and 5B).
The centre of the star is to be in a heated environment where there is no risk
of the ambient air temperature falling below 0 (zero) Celsius.
A garage is NOT a suitable location.
Owner/builder will provide one (1) duplex 15A non-switched power
receptacle dedicated to home networking communication and entertainment
equipment, installed inside the multimedia enclosure. (The use of a
Multimedia enclosure or Smart panel is not mandatory although it is strongly
recommended.)
If a multimedia enclosure is not used, a duplex
receptacle is to be located within 450 mm (18") of the
star location for the home networking, communication
and entertainment equipment installed at this
location.
Total space required for the mounting of the Fibre
Equipment and Multimedia enclosure will be a
minimum of 600 mm (24") X 900 mm (36").
Owner/builder will provide patch panels for
Voice/Data/Coax.
All individual set runs are to be terminated
at both ends (wall outlets and patch
panels).
FIGURE 5A - Star Configuration Attached Garage
Central Wiring Location to be located in heated
environment and NOT opening into the garage
CATV
TELUS NIB
Flexible or Rigid conduit in the stud wall or concrete slab
T
T
D
V
D
V
D
V
V
CAT5e Voice
CAT5e Data
Coax
CAT5e TV
D
V
T
T
Service conduit
- Owner/builder to provide a Flexible or Rigid conduit from Service Entry
conduit to a common Central Wiring Location.
- The centre of the star is to be in a heated environment where there is
no risk of the ambient air temperature falling below 0 (zero) Celsius.
- Coax (CATV) and Cat5e will home run back to a common location.
(See Figure 4B)
(See Figure 5B)
Page 3 of 3
P546 (Rev. 06-2011)
11_00310
Please call 310-2255 for more information about
products and services offered by TELUS or visit
telus.com/bics
TELUS and the TELUS logo are trademarks of TELUS Corporation, used under licence.
2011 TELUS.
FIGURE 5B - Star Configuration
To Wall
Outlets
(Backside
of Box)
Entrance conduit from
Property Line
CATV
TELUS NIB
Central Wiring Location to be located in
a heated environment and NOT opening
into the garage.
- All CAT5e Voice
- All CAT5e Data
- All CAT5e TV
- All Coax
25 mm Flexible or Rigid conduit for TELUS only
32 mm Flexible or Rigid conduit for TELUS and CATV