Overview - HR Benefits Administration

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HR Benets Administration Customized Solutions for Workforce Challenges

Many government agencies struggle with the same HR issues as any employer. So weve combined our extensive benet administration experience with proven results to create a solution tailored to the government benet plan marketplace.
Our HR Benets Administration services can help your agency to: Control costs Improve ongoing administration Provide timely and accurate employee benet information  Empower and educate plan members to make informed benet decisions.

Reduce Costs and Improve Efciency


By leveraging technology, thought leadership and best practices, we offer you comprehensive and competitive products and services, including:  ened Contribution Solutions Plan sponsors face myriad duciary, D cost, quality, operational, service and employee engagement challenges. As a leader in human resource services and benets consulting, well provide the right dened contribution solution. Take advantage of our broad investment knowledge, emerging trends, best practices, dened contribution consulting and industry expertise.  ened Benet Solutions Our dened benet solution, suitable for plans D of all sizes, is customized to t client requirements and plan nuances. We understand every aspect of dened benets management, including: Comprehensive plan administration Call center Finance and accounting Funding Modeling Consulting Custody Cash management Valuation Design. Our comprehensive capabilities are built on a reliable and efcient Webbased application with cutting-edge technology and secure infrastructure. We launched end-to-end dened benet outsourcing in 1994, and our years of experience are reected in our proven, client-centric solution.

HR Benets Administration
Health and Welfare Solutions Our extensive HR expertise, coupled with leadingedge benets administration technology, delivers a comprehensive Health and Welfare administration offering. With years of benet administration experience, we understand each clients scope of services, plan nuances and service delivery expectations. You can count on a solution thats fully customized to your strategy, employees and organization. In partnership with you, well customize communications that inform and educate your employees about benet issues with key messages that drive desired results. Combining knowledgeable customer service reps and simple self-service tools, we provide an integrated benets solution that enables your employees to make informed decisions concerning their benet needs.

Our Suite of Services


When it comes to our administrative and consultative capabilities, were unique in the industry. We offer your plan members a single suite to access information across their benet plans. It can even be integrated into your existing Web service platform.  Dened Contribution Administration includes 401(k), 401(a), 403(b) and 457 plans; corporate, multi-employer, government and not-for-prot sponsored plans; as well as nonqualied plans.  Dened Benet Administration includes traditional qualied pension plans; cash balance and hybrid plans; and non-qualied plans.  Health and Welfare Administration includes medical, dental and vision plans; life, accident and disability insurance plans; COBRA and HIPAA (includes PHI compliance, providing data to health plans in EDI 834 format); exible spending, health reimbursement and health savings accounts; consumer-directed health plans; and other voluntary benet plans.

Our Credentials
HR and benet administration services to more than four million participants 20 years experience in HR operations management 38 years of helping our clients succeed through benet administration services 6,500 dedicated HRO employees 19 million Web sessions annually Three million telephone contacts annually

Our Advantages
By partnering with us, you can transform your benet services into more-efcient operations. Specic advantages include: 100 percent U.S.-based solution  HR and benets administration cost savings  Increased data accuracy and availability Client-centric service delivery model Access to innovative technologies  Robust integration of client website, service center, data exchange, vendor management, communications and decision support tools  Six Sigma process improvements and methodologies

Discover Your HR Solution


Business exibility. Program innovation. Operational strength. With this uncommon combination, weve become a key resource for government agencies who want to improve services. We provide high-quality products, unrivaled services and leading-edge technology to deliver the best service to agencies and employees. Contact us today to discuss our capabilities and how we can transform services for your employees.

About Xerox
Xerox is the worlds leading enterprise for business process and document management. Its technology, expertise and services enable workplaces to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services for commercial and government organizations. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and ofce printing environments of any size. You can learn more about us at www.xerox.com/businessservices.

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