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QUESTIONNAIRE:

Performance appraisal system at BSNL

Name of employee: Address: Contact no:

1) What is your opinion regarding the conductance of performance appraisal system? Best good Average Poor Bad 2) What is your opinion to the current appraisal system? Highly Satisfied Satisfied Neutral Highly Dissatisfied Dissatisfied

3) From your point of view, When should the appraise be conducted? Once in a year Twice in a year

Thrice a year Monthly Never 4) Do you feel that the Performance appraisal system will improve productivity? Strongly Agree Agree Neither agree nor Disagree Disagree Strongly Disagree

5) Who in your opinion should do the appraisal? Superior Peer Subordinates Self appraisal Consultant All of above

6) Do you feel that appraisal helps in polishing your skills? Strongly Agree Agree Neither agree nor disagree Disagree Strongly Disagree

7) Do you feel that personal bias creeps in while appraising an individual? Strongly Agree

Agree Neither agree nor disagree Disagree Strongly Disagree

8) According to you, What should be the appropriate method of conducting performance appraisal? Ranking method Paired comparison Critical method MBO Assessment centre` 360 degree

9) Do u feel that present performance appraisal leads to identification of hidden potential of the employees? Strongly Agree Agree Neither agree nor disagree Disagree Strongly Disagree

10) Does the management spend considerable amount of time and attention for the performance appraisal process? Strongly Agree Agree Neither agree nor disagree Disagree Strongly Disagree

11) In your opinion, At what level does the performance appraisal gives you additional job satisfaction? Very High level High level Moderate level Low level Zero Level

12) Do you think that the following factors are necessary for appraising the employees?
Strongl y Agree
a. b. c. d. e. Agree [ ] [ ] [ ] [ ] [ ] Neutral [ ] [ ] [ ] [ ] [ ] Disagree Strongly Disagree [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ]

Commitment of work
Discipline Attendance

[ ] [ ] [ ] [ ] [ ]

Job Knowledge
Relation with superior and subordinates Plan of Work Decision Making Leadership qualities Communication skills

f. g. h. i.

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[ ] [ ] [ ] [ ]

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13) Do you think that the appraisal system lacks in confidentiality?

At Very High Level At High level

At Moderate level At Low level At Zero Level 14) Do you think that is there any hallow error occurs in the appraisal system? At Very High Level At High level At Moderate level At Low level At Zero Level

15) Do you think that the appraisal is having any central tendency on evaluating? At Very High Level At High level At Moderate level At Low level At Zero Level

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