Operations Strategy: Session 4

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Operations Strategy

Session 4
Dr. Partha P. Datta Operations Management Group E-mail: [email protected]

A Light Beginning to a Serious Issue

What is capacity & capacity strategy?

Capacity Strategy involves long term plan for developing resources and involves decisions on sizing, timing, type and location of real assets or resources Capacity is the maximal sustainable output rate of a resource Capacity comes in many forms (Burger King, Google, Amazon, Flextronics) Utilization is the rate at which we choose to operate a resource at any given time
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Capacity Investments
Capacity is seldom FREE! One time investment cost Operating cost Additional costs Investment decisions:
Partially or completely irreversible Uncertainty over future rewards (Virgins $5.5bn order of 13 Airbus planes in 2004 was nothing but a pure GAMBLE)

The Key decisions & trade-offs


Size
Tradeoff between cost and service level

Timing
Cost of adjustment and expected cost of excess/shortage capacity

Types/Locations
Different capacity and total output

Capacity Strategy Challenges


A soft malleable constraint Black Art Capacity frictions: leadtimes, lumpiness & fixed costs Large and irreversible investments Capacity decisions can be political Measuring and valuing capacity shortages is not obvious
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Capacity Timing Strategies Leading, Chasing, and Lagging Timing Strategies


Volume (units/wk)

Leading capacity strategy

Lagging capacity strategy

Decisions to make: Time = when? (lead or lag) Size = by how much? (many small, one big)

Demand

time

Advantages of Leading

Advantages of Lagging

Volume (units/wk)

Capacity Timing Strategies Hybrid timing strategy between lead and lag: Inventory-smoothing Smoothing
capacity strategy Demand

fills

Inventory buildup

capacity shortage

time

Two types of smoothing: inventory or backorders Advantages/disadvantages of smoothing strategies:

Lead, Lag or Balance Model of Capacity Timing: How to choose?

9 DELL, XBOX, Vodafone, Apple, Rolex, Zara, HP, Agilent Tech

Economies of Scale (EoS) in Capacity Investment Two Capacity Investment Cost Models
1. 2. Linear CapEx function: C(K) = c0 + cKK Power CapEx function: C(K) = c0 + (cK/a)Ka with 0 < a < 1
Linear CapEx

Capacity Cost C(K) or CapEx

a=1
a = .6 decreasing a

slope = cK

Power CapEx

fixed cost c0

$0 0

Capacity Size K
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Sizing Capacity Increments when Demand is Known or Certain: Guidelines


As discount rates rise, add capacity in smaller increments Future expenditures on capacity are relatively less expensive Thus, delaying expenditures is more economical As scale factors (alpha) rise, add capacity in smaller increments Cost per increment of capacity goes down Making larger investments in capacity up front isnt worth it

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The Value of Waiting


Demand Scenario 1 Demand Scenario 2

Demand Scenario 3

Demand Scenario 4

Existing capacity

Year 0

Time

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Real Option Valuation: Acer Example


Should Acer expand now, or should it wait an additional year before expanding into the emerging markets?
The key reason for waiting is the belief that commercial success in emerging markets is highly correlated with success in the current Asian market. (Acer already has capacity in place to serve the Asian market. Aside from providing information regarding its future success, however, that capacity has no direct impact on our problem here.)

Demand from these emerging markets is highly uncertain; marketing and sales reports predict that Acer's low-price PC will either be a blockbuster, a success, or a dud. Assume that the demand forecast for those three scenarios is, respectively: 200 thousand units per year with likelihood of 25%, 100 thousand units per year with 50% likelihood, or 30 thousand units per year with 25% likelihood. The cost structure is assumed to be as follows. Capacity expansion incurs a fixed cost of $8 million plus a marginal cost of $50 per unit of capacity; i.e., adding production capacity of 100,000 units per year costs $13 million. The process and product technology is commercially viable for four years (at that point a new technology would be needed, an issue we will ignore for now). Acer expects each PC to contribute about $80 in operating profits. A 25% discount rate is used for these types of investment projects.
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