VP Director Business Operational Excellence in Denver CO Resume Joseph Ellinghaus

JOSEPH W.
ELLINGHAUS
Westminster, CO
[email protected]
SUMMARY
Cell: 303.579.8353
Internationally experienced, strategically focused, customer centric, technical executive with broad expertise in quality management and business excellence. Known for working effectively across organizations, levels, and diverse cultures. Uses principles of design thinking and business excellence to build effective teams and solve problems in innovative ways with minimal resources. Demonstrated ability to prevent and resolve major customer concerns. Passion for process optimization and data analysis. Competency areas include: Quality and Reliability Management Lean Six Sigma Master Black Belt Transactional / Technical: DMAIC /DFSS / DFR / FMEA / QFD Enterprise Data System Development Strategic Organizational Leadership Operations Safety Organization Interface Manufacturing Engineering Field Risk Analysis / Reliability Assessment Supplier Quality New Product Delivery / Customer Facing Processes / Field Management QSR Audit (ISO) Design Engineering Supplier Quality, Weibull ++, SAS - JMP, Business Objects, Minitab, Proprietary SQL Query Tools, Agile, Quality Center, PDMWorks, Wonderware, MS Office
SELECTED ACCOMPLISHMENTS Product Delivery and Quality Management Managed product introduction and quality performance to customer expectations for key computer manufacturer in France and built business from scratch to surpass 1M units per month. Managed product release and quality performance to requirements at prominent US workstation manufacturer to help grow business from scratch to $600M / yr. Improved scorecard performance from third to first place. Supported corporate OEMs, managing product delivery and quality performance to customer requirements through partnership with design, manufacturing, logistics, service and repair in multiple locations worldwide. Avoided millions of dollars in invalid customer claims through return projection analysis. Increased predictability in end-user warranty planning and supplier quality management by utilizing Design For Reliability techniques to generate field return projections. Implemented Voice of the Customer based metrics and weekly review process attended by worldwide senior management to focus the company on improving product quality and reliability performance at key OEMs. Corporation met quarterly and annual improvement goals throughout the use of this process. Re-qualified product, manufacturing, and repair processes for Fortune 100 computer manufacturer to stringent requirements even though customer management said requalification was impossible, avoiding return of millions of dollars of product. Innovative use of real time SPC software to prevent sputter machine recipe deviations saving $100k. Business Excellence / Lean Six Sigma Architected and led development of enterprise data system for automated reporting of product performance for Fortune 500 computer manufacturers. Reduced labor for support of most complex customer by 96% while substantially expanding reporting and analysis capabilities. Co-chaired multi-year effort with limited IT resources as Six Sigma Black Belt projects. o Enhanced traditional Quality Function Deployment (House of Quality) analysis structure to provide data system users maximum benefit with first releases of new data system. o Shifted from live system training to eLearning modules for more convenient and accessible training of multiple user levels at many international locations. Streamlined product delivery management process through RACI analysis, process mapping, and development of IT system that automated consolidation of supplier inputs, highlighting of changes in commitments and delivery exceptions, and organized information into pivot tables for comparison to demand forecast. Substantially reduced manual data manipulation allowing more time to be spent on value-added efforts. Developed and managed data analysis and reporting organization providing product performance metrics, exception reporting, ad hoc reporting, special data analysis requests. Performed complex field return data analysis to identify product failure root causes down to lower level sub-assemblies and parts.
JOSEPH W. ELLINGHAUS
PAGE TWO
Management Managed diverse international and cross-functional teams in high visibility customer projects. Working from Netherlands office, established sustainable organization to support key European computer manufacturers. Directed customer focused improvement efforts in field engineering, manufacturing, business management, marketing, service, logistics, and repair. Increased or maintained high customer scorecard ratings. Managed expansion of corporations quality and engineering services organizations to keep pace with demands associated with doubling in corporate revenue and shift in corporate structure from functional to divisional. Built full functioning product qualification, environmental and reliability test organization from scratch, staffing, defining procedures, procuring equipment and establishing relationships with internal stakeholders and customers, and establishing relationships and audits with external testing and safety certification organizations. Design, Manufacturing Engineering, Operations Designed commercial version of turnkey cryogenic research instrument for measuring magnetic susceptibility of small samples in temperatures from 1.5K to 400K and magnetic fields from earths field to 5Tesla. Developed procedures, staffed for manufacturing and test, procured equipment to build one complex system per month. Utilized gauge R&R process to identify causes for assemblies not meeting specification. Improved precise grinding measurement system resolution by factor of 25 at no capital cost. PROFESSIONAL EXPERIENCE REALD 2010 - 2013 Worldwide leader in 3D display technology including deployment of cinema projection systems into 22,000+ auditoriums worldwide Quality Management of all Cinema and Premium 3D Eyewear from Suppliers and Licensees , Boulder, CO ABOUND SOLAR 2009 - 2010 Emerging leader in design and manufacture of low cost thin film photovoltaic modules SPC Implementation, Process Analysis, Optical Monitor System, and Data Systems , Longmont, CO SEAGATE US, LLC World's largest company designing, manufacturing and marketing hard disk drives. Vertically integrated company with design centers in US and Singapore, and high volume factories (163M units in fiscal year ended June 2009) in US, Singapore, China, Thailand, and Malaysia. Principal Engr. (Director Level) Quality Analysis and Reporting, Longmont, CO Director, Customer Quality Europe, Schiphol Rijk, The Netherlands Principal Customer Quality Engineer (Director Level), Longmont, CO Director, Customer Technical Management / Customer Quality, Scotts Valley, CA 2001 - 2009 2000 2001 1997 2000 1990 1997
EDUCATION, CURRENT & PRIOR CERTIFICATIONS, INDUSTRY ORGANIZATIONS BS, EDEE, University of Colorado, Boulder, CO Certified Lean Six Sigma Master Black Belt Company representative to IDEMA State of Colorado EIT ASQ Certified Reliability Engineer Member ASQ ADDITIONAL TRAINING Design for Six Sigma Six Sigma Black Belt Certificate - Strategic Organizational Leadership Design for Reliability QSR (Quality Systems Review) Auditor (ISO 9000 / 9001) Certificate - Essentials of Business Analysis
PUBLICATION Magnetic Susceptibility Studies of Laccase and Oxyhemocyanin, D. Dooley, R. Scott, J. Ellinghaus, E. Solomon, and H. Gray, Proc. Natl. Acad. Sci. USA Vol. 75, No. 7

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