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Dwarak S +91-7406951569 Email

The document contains a professional summary and details for Dwarak S. It summarizes his experience as a Salesforce developer at TCS for over 2 years, including experience with Apex, Visualforce, triggers, and integrating Salesforce with other systems. It also lists his education and provides details on two projects involving developing a help desk system and an automotive CRM on the Salesforce platform.

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60 views4 pages

Dwarak S +91-7406951569 Email

The document contains a professional summary and details for Dwarak S. It summarizes his experience as a Salesforce developer at TCS for over 2 years, including experience with Apex, Visualforce, triggers, and integrating Salesforce with other systems. It also lists his education and provides details on two projects involving developing a help desk system and an automotive CRM on the Salesforce platform.

Uploaded by

knani9090
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Dwarak S +91-7406951569 Email:

Professional Summary

Currently working in TCS as a Sales force developer on Salesforce.com Project. (may 2012 Present) Having 2.6 years experience in SFDC Developer Experience in configuration, Development, Testing (unit testing and test converge of triggers), Customization and administration in Salesforce CRM. Leverage experience in integrating Salesforce to Salesforce and Salesforce to other applications Experience in Data Uploading Using Data Loader and Import Wizard and Eclipse to move the data and deploy the applications

Working Experience on Apex, Visual Force, Exception, Triggers, XML, Apex, Approval processing, Apex Business Hours, HTML, SOQL , and SOSL Created the Validation Rules, Approval Process, Workflows for automated lead routing, Email Alerts. Having Knowledge on App Exchange.
Working on designing of Custom Objects, Custom Tabs, and Custom Fields Role based Page Layouts and Visual Force pages.

Certification

Salesforce.com Certified Force.com Developer .


Technical Skills

Programming Languages Web Technologies

: Apex, core java : HTML, CSS, JavaScript

Salesforce.com Tools

: Force.com IDE, Dataloader Components ,Apex webservices, CRM.

Salesforce Components : Apex Triggers, SOSL, SOQL, Workflows, visual force

Operating Systems

: Windows Xp

Education Qualification

Batchalor Of Computer Science from SVU, Tirupati. Project Details

Project #2
Title Duration Description: : : Help Desk Control June 2011 to Dec 2011

Help Desk Control software is web based software for managing internal support system or Customer support system. The software consists of web based ticketing screen through which user can raise support tickets. The tickets can be routed automatically to respective staff for action and various value added reports can be generated using the software. Roles and Responsibilities: Worked with Support Solution with Case Management Written Apex Trigger to automate Call Center Solution Developed Visualforce pages for front desk searching Cases Involved in Customizing Sales Solution to merge Set up Workflow to handling day-to-day Cases. Developed Visualforce PDF Reports

Project #1

Project Name Client


Environment

: ALD Automotive CRM : ALD Automotive


: Technology & Web Server: Apex Classes, Workflows, Triggers and Custom Object Model, Sales Force.com Platform.

Description: ALD Automotive is mainly into the Vehicle Leasing business, where they lease the car to the customer based on once potential and the requirement. ALD Automotive CRM provides a CRM solution to sales & marketing aspects to complete the Leasing Cycle. The global CRM process developed in ALD starts with the marketing department where they create campaigns to target existing contacts, leads or just to create new leads to be managed and qualified by the sales team. The sales had to fill a document for credit acceptance request; this document is replaced Credit Check, Credit Line and Fleet objects in CRM. The credit check request must be complete in order to enable risk analyst to make the financial study. Contracts are considered as vehicle here; they are created in the back-end system and are currently linked to Accounts. An Opportunity is usually used to track a Deal from its early stages to completion, it hold various information like Number of vehicle renewed, number of vehicle lost, number of vehicle extended, number of vehicle open etc.

Responsibilities:
Developed various Custom Objects, Tabs and customized standard objects like Accounts, Contacts. Worked on user interface Creating visual force pages, page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages. Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic. Responsible for setting field level security, profiles, sharing rule and audit trail setup to ensure that data is only shared with authorized persons.

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application using the Eclipse IDE. Integrated Salesforce with an external application using Web Service APIs.

(Dwarak S)

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