Sales Engineer

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Muhammad Umair Baber

Email: [email protected] Contact NO: 00971-526570738, Passport NO: B4058695 Visa Status, Available at UAE: Visit (2/9/2013 28/9/2013) 804A, Bel-Rasheed buding, Damascus Street, Al-Quasais. DUBAI

3 years of Technical Management and Troubleshooting.


FORMAL QUALIFICATION:

BSc Electronics Engineering PEC Registration No ELECTRO/15411 COMSATS Institute of Information Technology (Abbottabad Pakistan). Professional Achievements: Working as Core operations Engineer in WATEEN TELECOM transmission NOC (Project of Higher Education commission, July 2012- Present day) Major responsibilities: Ensuring fluent Monitoring, Escalation and Reporting procedures using Huawei iManager U2000. Troubleshooting of long haul DWDM Huawei BWS 1600G and OSN 2500. Responsible for Long haul DWDM and Metro SDH Network Optimization. Monitoring Power failures, circuits down alarms and other performance parameters that may affect the networks health (Interference, Noise, Distortion, Low/High RSSI , site uptime/downtime etc) Commissioning and testing of point to point DWDM network when needed. Leasing Wateens media to different customers by configuring traditional services (E-1, E-3, STM- 1, STM4,STM-16, and STM-64) Analysing problems, performing troubleshooting, communicate with site ENGINEERS and other NOCs.. Preparation of daily, weekly and monthly performance reports and technical documentation of all system components and technologies, operations processes, incident, outage and change requests. Effective Coordination with Customer on Technical Issues.

Worked in Masood textile Equipments (pvt) Ltd Faisalabad as Sales and Commissioning Engineer (Sales and maintenance, Feb 2011- Jun 2012) Major Responsibilities: Sales and after sales maintenance of Hardware. Making initial sales calls for and the presentation of plotters, spreaders and rotors. Identifying new market segments and significantly expanded the existing customer base. Providing customer support to find new requirements in the market. Quality assurance and Quality control of the product. Up selling new products to the searched companies for increasing their progress. Installation of plotters and its safety Measures plus further giving the technical support to the customers. Provide training to Technicians and staff for presales presentations, sales, Installation and commissioning of equipments. Worked trade shows and trained portfolio managers, analysts and sales traders. Monitored the safe performance of daily duties of junior sales and commissioning engineers. Ensuring to meet the sales targets and objectives at the end of the month. Reporting to the administration dept: for the current performance of the technical and sales teams. Cultivating trust and working relationships for the healthy promotions and sales of the products. Partnering with customers to ensure effective frame work and shoring solutions. Achieved largest Productivity of the month award from the CEO as Sales Engineer.

Project of Marriott Hotel Islamabad, Pakistan. Jr: Electrical Engineer (High Rise Building Electrical Works, Jun 2010 Jan 2011) Responsibilities: LV System Structured Cabling System Earthing & Lightning Protection System & Control System Execution of Electrical (Small Power, General and Emergency Lighting) Fire Alarm & Voice Evacuation System Telephone/Data CCTV and Security and Access Control System

INTERNSHIPS: UFone GSM Islamabad Pakistan. o o o Worked as BSS Trainee Engineer on microwave links and NMS. Introduction to RF planning and drive test. GSM architecture and designs analysis

Mobilink GSM o worked as Customer relationship officer

PROFESSIONAL TRAININGS:
Projects designed:

I started designing mini projects like digital counter & digital clock etc then Worked on inverter (dc/ac) designing. I have Designed home automation system presented in Faisalabad GC University. Final project of the engineering was Devices Control through IP Address.

MEDIA Training

End To End Media Patching from Huawei, Islamabad

Wateen telecom o o o o

Training on SDH and DWDM Principles and implementation. Training on different types of cards used in OSNs of Huawei Telecom and their troubleshooting. Training on T-2000 and U-2000 server and their Client for Service configuration and management Training on PAT and Pre-PAT Tests procedures.

Management Skills: A demonstrated record of technical Management, Quality assurance and Quality control. Proven skills in leadership, communication skills, and problem solving. Improved Marketing skills, Public Dealing and Public relationship due to the nature of jobs done. Communicate and coordinate with vendors for technical clarifications and deliberations, figuring out potential and conflicting issues, and seeking fair and transparent resolutions on behalf of and in the best interest of the Company. Surveillance, inspections and supervision of the sites to assure the given SOPs Provide feedback/performance evaluation reports of team members. Effective at motivating others, problem solving, work well under pressure, leadership Ability.

Personal skills: Mobile Communication, Telecommunication, Digital Signal Processing, C++, Micro Controller and matlab. Tend to Learn new softwares to operate on different vendor systems. Reading articles about new equipment and innovative systems in telecommunication field. Good knowledge about instrumentation and electronic components. Hold on all basic computer software and hardware. Command over Microsoft Office & AutoCAD.

Languages: Communicate and coordinate


English : (Fluent in Speaking, Reading and Writing). Urdu : (Fluent in Speaking, Reading and Writing). Hindi : (Fluent in Speaking). __________________________________________________________________________________

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