TOWS Matrix To Volkswagen
TOWS Matrix To Volkswagen
TOWS Matrix To Volkswagen
successful company that experienced great difficulties in the early 1970s, but then
developed a strategy that resulted in an excellent market position in the late 1970s.
The TOWS Matrix shown in Figure 1 will focus on the crucial period from late 1973 to
early 1975. The external threats and opportunities pertain mostly to the situation
VW faced in the United States, but a similar situation prevailed in Europe at that
time.
The growing affluence of customers has resulted in 'trading up' to more luxurious
cars. Yet, VW had essentially followed a one-model policy which presented a
problem when the design of the Beetle became obsolete A new model line had to be
introduced to reach a wider spectrum of buyers. In order to minimize the additional
costs of a multi product line, the building block principle was employed in the
design of the new cars. This allowed using the same parts for different models that
ranged from the relatively low-priced Rabbit to the higher priced Audi line. Another
weakness at VW was the rising costs in Germany. For example, in 1973 wages and
salaries rose 19 per cent over the previous year. Similarly, increased fuel costs
made the shipping of cars to the United States more costly. This situation favored
setting up an assembly plant in the United States. However, this also created some
problems for VW because it had no experience in dealing with American organized
labor. To overcome this weakness, VW's tactic was to recruit managers from Detroit
who were capable of establishing good union relations.