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CV Template - With Job Experience

Rachel De Souza is a 28-year-old Eurasian female Singapore citizen seeking a challenging position to demonstrate her commitment and responsibility. She holds a Bachelor's Degree in Business Computing from the National University of Singapore. Rachel has over 10 years of experience in project management and implementation roles for companies like Zuji and RightNow. She is skilled in project management, communication, and various technologies like Siebel, SQL, and Java.

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Selva Raj
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110 views3 pages

CV Template - With Job Experience

Rachel De Souza is a 28-year-old Eurasian female Singapore citizen seeking a challenging position to demonstrate her commitment and responsibility. She holds a Bachelor's Degree in Business Computing from the National University of Singapore. Rachel has over 10 years of experience in project management and implementation roles for companies like Zuji and RightNow. She is skilled in project management, communication, and various technologies like Siebel, SQL, and Java.

Uploaded by

Selva Raj
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Resume of Rachel De Souza

Name Age Race Gender Marital Status Nationality Address Contact No. Email Language Proficiency

Rachel De Souza 28 Eurasian Female Single Singapore Citizen BLK 369, Woodlands Ave 1, #12-849, S 730369 91234567 (HP) [email protected] Written: English, Chinese & Malay Spoken: English, Mandarin & Malay

Career objective
To pursue next level growth and development in a challenging environment with opportunity to demonstrate my commitment and sense of responsibility

Education
2003 2005 1999 2002 1995 - 1998 1992 -1997 Bachelor Degree in Business Computing (Merit) National University of Singapore Diploma in Business Informatics (Bronze medal & Merit) Nanyang Polytechnic Singapore GCE O levels; Distinctions in English, Chinese and Physics Eastview Secondary School PSLE Eastview Primary School

Job Experience
Apr 2007 Present Job Title Company Name Brief Description of Companys principal activities

Job Scope: Responsible for managing delivery and providing operational support for webbased travel projects Manage scope, time, and quality of enhancement project implementation across a range of Zuji products, currently in Hotels and Packages Work with technology teams and external partners to establish solutions,
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implement product enhancements across different product platforms to meet business needs Regular communication with ZUJI internal stakeholders, country markets and product development team to ensure quality rollout and timely delivery across multiple markets

Accomplishments: Successfully launch Zuji Singapore site on new technology platform in June 2008 and received acknowledgement from CEO in his monthly company wide newsletter. Established project plan and implementation timelines for migration, requirements gathering with Zuji Singapore stakeholders, working closely with technical project manager, technical and implementation teams. Jul 2005 Apr 2007 Job Title Company Name Brief Description of Companys principal activities Job Scope: Gather user requirements, system configuration and development, system and user acceptance testing as well as user education, helpdesk training and system support. Implement system enhancements and rectify problem logs. Manage and plan for system migration with system owners. Accomplishments: Successfully launched upgraded Siebel application from initiation to maintenance phase Implemented system enhancements, closed service requests and resolved production issues. Interacted with helpdesk and system users to provide support. Gathered user feedback and analyzed how system can meet their needs. Demonstrated good communication skills and gained users confidence.

Skills
Project Management Skills Awarded Certificate in Project Management for Information Systems upon completion of the 4-day course with Institute of Systems Science in NUS early July 2008. Manage scope, schedule, risk and quality of project implementation across a range of Zuji products. Chair weekly team update meetings, prepared project documentations, established project plan, facilitate and coordinate project implementation. Leadership Skills

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Lead

and

successfully

launched

Velocity

points

rewarding

program

for

BlueHolidays.com Manage rollout of upgraded RightNow application across websites.

Communication Skills Organized and chair meetings with various team leaders weekly to update projects progress. Regular conference calls with business and technology teams, external partners across countries to establish solutions, implement product enhancements to meet business needs. IT Skills CRM: Siebel (Attained Technologies Reporting Tool: JReport, Actuate Reporting Servers: Weblogic, Microsoft BizTalk, IIS, Tomcat, Resin Programming and Scripting Languages: C, C++, Java, JSP, ASP, HTML, XML Databases: Oracle, MS SQL, MySQL Office Automation Tools: Microsoft Office (Excel, Word and PowerPoint)

Essential

Siebel

7.7

Certification)

and

RightNow

Personality Determined, result-oriented Proactive Creative problem solving

Interests and activities


Hobbies: Singing and watching movie Sports: Practicing yoga and Swimming

Referees
Mr. ABC (Ex-Manager in Company..) Principal, Product Marketing Lastminute.com Partner Network 39 Victoria Street London SW1H 0EU UK HP: E-mail: Mr. XYZ (Ex-Team Lead in Cdompany.) Senior Sales Consultant Oracle Corporation (S) Pte Ltd 6 Temasek Boulevard #18-01 Suntec Tower Four Singapore 038986 HP: E-mail:

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