Annexure--I Manufacturing Unit : IT Group

INTERNAL AUDIT SCHEDULE

Division Ref : Month Process / Department
Apr

: CENTRAL

Year :
Sept May Aug Oct Nov

Date:
Dec Mar Feb

Jun

Legends Scheduled Corrective actions completed

Completed , No NCs found

Corrective actions completed & NCs closed

Completed ,NCs found Signature of MR Date

Form No.IA/01 Issue:1 Dt. 27-11-2001

Jan

Jul

Annexure--III Manufacturing Unit : IT Group Division Scope of Audit : : CENTRAL

INTERNAL AUDIT REPORT

Audit dates From

No of Audit Man days : .....................

............................. to .............................

Team leader / MR : Team Members(S) : Name & signature of Audittee/Divisional Head in conformation of above

Name : Designation : No. of NCRs Raised : No. of NCRs closed before the end of audit :

Signature Pending NCRs :

Summaruy of audit findings and areas for improvement

Signature of Team leader / MR Follow up comments if any

Signature of Team leader / MR

Form No.IA/01 Issue:1 Dt. 27-11-2001

Annexure--II

INTERNAL AUDIT NON CONFORMITY REPORT

Ref. :
Dept.: Non Conformity : Process :

Manufacturing Unit : Bangalore Plant Division : NC No. : Date :

QMS/EMS Reference Clause No :

CQM/MP/ PP/WI No. : Clause No. Team leader Team Members(S) : : :

Name & signature of Audittee Representative Rectification Proposed (to be filled by Audittee)

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Actual completion Date :

Root Cause Identified

Corrective Action Proposed

Proposed Completion Date

Name & signature of

Audittee Representative Clearance Report (to be filled by Auditor) Verified the following and NC cleared / accepted / to be verified during next audit

Team leader:

Member :

Date :

Follow up comments /Details of verification/Effectiveness of the proposed corrective action

Team leader/ Member

Form No.IA/01 Issue:2 Dt. 23-01-2009

Annexure--IV

INTERNAL AUDIT NIL NC REPORT

IQA Ref. :
Dept.: Audit date Process : :

Manufacturing Unit : IT Group Division Date : : CENTRAL

Audittee

Auditor

Documents referred for audit i) ISO9001 Standard

: : : : : :

ii) CQM / Div. Supplement iii) Mandatory Procedures / Other Procedures iv) Process Procedures / DP v) Work Instructions

Applicable ISO9001 Standard clauses Observations if any

: :

Signature of Auditor

Form No.IA / 01

Issue:1

Dt. 27-11-2001

Annexure--V Manufacturing Unit : IT Group

AUDIT PLAN
Division SL. No. Dept. / Date Division Contact person Name S/sri Venue Phone : CENTRAL Phone Auditors Names S/sri

Form No.IA / 01

Issue:1

Dt. 27-11-2001

INTERNAL AUDIT REPORT

Qualiy Mgt. System General requirement Documentations requirements General Quality Manual Control of Documents Control of Records Managenet Responsibility Management Comittment Customer Focus Quality Policy Planning Quality Objectives Quality Mgt. Sys. Planning Responsibilty, Authority, & Communication Responsibilty& Authority Management Representative Internal communication Management Review General Review input Review output Resources Management Provision Resources Human Resources General Competence, Awareness & training Infrastructure Work environment Product realisation Planning of Product realisation Customer related processes Determination of reqs. related to products Review of requirements related to products Customer communication Quality objectives, verification records

Manufacturing Unit : IT Group Division : CENTRAL

Whether QPD targes are monotore, and effectiveness

controlled relevant documents are avaialble Records with captured data are available with proper control & authentication

Feed back reports, Performance reports, addtional requirements & Delivery records understood, implementation & effectiveness, fixed, monitored, effectiveness, records for acievements & periodical reviews

fixed, performance & competency to carry out responsibilities, utilisation and controlling of resources Ensure proper communication system is established regarding effectiveness og QMS system

results of audits, customer feed back, process performance efectiveness of corrective &preventive actions, improvements improvements, resources needed

Training needed, evaluationfor competency, ensurethe awareness of the relevany & requirements & importanceof thier activities Check for the infracstucture needed/ available

Product information, enquiries, amendments, feedbacks

INTERNAL AUDIT REPORT

Manufacturing Unit : IT Group Division : CENTRAL

Design & Development Design & Development Planning Design & Development inputs Design & Development outputs Design & Developmentreviews Design & Developmentverification Design & Developmentvalidation Control of Design & Development changes Purchasing Purchasing processes Purchasing information Verification of purcha sed products Production and service provosion Control of Production& service Provision Validation of processes for prodn. & service provision Identification& traceability Customer property Preservation of Product Control of monitoring & measuring devices Measurement, analysis & improvement General Monitoring & measurement Customer satisfaction Internal Audit Monitoring & measurementof processes Monitoring & measurement of product Control of nonconforming product Analysis of data Improvement Continual improvement Corrective action Preventive action conformation to the p.o

INTERNAL QUALITY AUDIT SUMMARY MATRIX

Ref : IT/ISO/IQA/SM/05 ISO 9001 ELEMENTS Year : September 2003
Management Rep. IT Training Networking Customer Satisfaction Documentatioin Marketing

Manufacturing Unit : IT Group Division : CENTRAL

Date: 10.10.2003
Project Guide Sales / Desp PC Integratn PC Mainten TOTAL

CLAUSE NO.

Qualiy Mgt. System General requiremen Documentations requirements General Quality Manual Control of Documents Control of Records Managenet Responsibility Management Comittment Customer Focus Quality Policy Planning Quality Objectives Quality Mgt. Sys. Planning Responsibilty, Authority, & Communication Responsibilty& Authority Management Representative Internal communication Management Review General Review input Review output Resources Management Provision Resources Human Resources General Competence, Awareness & training Infrastructure Work environment Product realisation Planning of Product realisation Customer related processes Determination of reqs. related to products Review of requirements related to products Customer communication Total No. Of NCs X = Not applicable _ = No NC raised

4 4.1 4.2 4.2.1 4.2.2 4.2.3 4.2.4 5 5.1 5.2 5.3 5.4 5.4.1 5.4.2 5.5 5.5.1 5.5.2 5.5.3 5.6 5.6.1 5.6.2 5.6.3 6 6.1 6.2 6.2.1 6.2.2 6.3 6.4 7 7.1 7.2 7.2.1 7.2.2 7.2.3

Minor Total Minor NCs Major

Total Major NCs

Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03

Team leader
Form No.IA / 01 Issue:1 Dt. 27-11-2001

Team Member(s)

Auditttee

HOD

INTERNAL QUALITY AUDIT SUMMARY MATRIX

Ref : IT/ISO/IQA/SM/05 ISO 9001 ELEMENTS Year : September 2003
Management Rep. IT Training Networking Customer Satisfaction Documentatioin Marketing

Manufacturing Unit : IT Group Division : CENTRAL

Date: 10.10.2003
Project Guide PC Maintenc Sales / Desp PC Integratn TOTAL

CLAUSE NO.

Design & Development Design & Development Planning Design & Developmentinputs Design & Developmentoutputs Design & Developmentreviews Design & Developmentverification Design & Developmentvalidation Control of Design & Development changes Purchasing Purchasing processes Purchasing information Verification of purcha sed products Production and service provosion Control of Production& service Provision Validation of processes for prodn. & service provision Identification& traceability Customer property Preservation of Product Control of monitoring & measuring devices Measurement, analysis & improvement General Monitoring & measurement Customer satisfaction Internal Audit Monitoring & measurementof processes Monitoring & measurement of product Control of nonconforming product Analysis of data Improvement Continual improvement Corrective action Preventive action

7.3 7.3.1 7.3.2 7.3.3 7.3.4 7.3.5 7.3.6 7.3.7 7.4 7.4.1 7.4.2 7.4.3 7.5 7.5.1 7.5.2 7.5.3 7.5.4 7.5.5 7.6 8 8.1 8.2 8.2.1 8.2.2 8.2.3 8.2.4 8.3 8.4 8.5 8.5.1 8.5.2 8.5.3

Total No. Of NCs X = Not applicable _ = No NC raised Minor Total Minor NCs Major Total Major NCs

Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03

Team leader
Form No.IA / 01 Issue:1 Dt. 27-11-2001

Team Member(s)

Auditttee

HOD

INTERNAL QUALITY AUDIT SUMMARY MATRIX

Ref : IT/ISO/IQA/SM/06 ISO 9001 ELEMENTS Year : December 2003
Management Rep. IT Training Networking Customer Satisfaction Documentatioin Syst. Engg

Manufacturing Unit : IT Group Division : CENTRAL

Date: 12.12.2003
Project Guide Sales / Desp PC Integratn PC Mainten TOTAL

CLAUSE NO.

Qualiy Mgt. System General requiremen Documentations requirements General Quality Manual Control of Documents Control of Records Managenet Responsibility Management Comittment Customer Focus Quality Policy Planning Quality Objectives Quality Mgt. Sys. Planning Responsibilty, Authority, & Communication Responsibilty& Authority Management Representative Internal communication Management Review General Review input Review output Resources Management Provision Resources Human Resources General Competence, Awareness & training Infrastructure Work environment Product realisation Planning of Product realisation Customer related processes Determination of reqs. related to products Review of requirements related to products Customer communication Total No. Of NCs X = Not applicable _ = No NC raised

4 4.1 4.2 4.2.1 4.2.2 4.2.3 4.2.4 5 5.1 5.2 5.3 5.4 5.4.1 5.4.2 5.5 5.5.1 5.5.2 5.5.3 5.6 5.6.1 5.6.2 5.6.3 6 6.1 6.2 6.2.1 6.2.2 6.3 6.4 7 7.1 7.2 7.2.1 7.2.2 7.2.3

Minor Total Minor NCs Major

Total Major NCs

Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03

Team leader
Form No.IA / 01 Issue:1 Dt. 27-11-2001

Team Member(s)

Auditttee

HOD

INTERNAL QUALITY AUDIT SUMMARY MATRIX

Ref : IT/ISO/IQA/SM/06 ISO 9001 ELEMENTS Year : December 2003
Management Rep. IT Training Syst. Engg Networking Customer Satisfaction Documentatioin

Manufacturing Unit : IT Group Division : CENTRAL

Date: 12.12.2003
Project Guide PC Maintenc Sales / Desp PC Integratn TOTAL

CLAUSE NO.

Design & Development Design & Development Planning Design & Developmentinputs Design & Developmentoutputs Design & Developmentreviews Design & Developmentverification Design & Developmentvalidation Control of Design & Development changes Purchasing Purchasing processes Purchasing information Verification of purcha sed products Production and service provosion Control of Production& service Provision Validation of processes for prodn. & service provision Identification& traceability Customer property Preservation of Product Control of monitoring & measuring devices Measurement, analysis & improvement General Monitoring & measurement Customer satisfaction Internal Audit Monitoring & measurementof processes Monitoring & measurement of product Control of nonconforming product Analysis of data Improvement Continual improvement Corrective action Preventive action

7.3 7.3.1 7.3.2 7.3.3 7.3.4 7.3.5 7.3.6 7.3.7 7.4 7.4.1 7.4.2 7.4.3 7.5 7.5.1 7.5.2 7.5.3 7.5.4 7.5.5 7.6 8 8.1 8.2 8.2.1 8.2.2 8.2.3 8.2.4 8.3 8.4 8.5 8.5.1 8.5.2 8.5.3

Total No. Of NCs X = Not applicable _ = No NC raised Minor Total Minor NCs Major Total Major NCs

Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03

Team leader
Form No.IA / 01 Issue:1 Dt. 27-11-2001

Team Member(s)

Auditttee

HOD