Manual PPAP
Manual PPAP
Manual PPAP
Production Part Approval Process (PPAP) First Edition Issued February 1993 Second Edition, Ist Printing, February 1995; 2nd Printing, July 1995 Tbird Edition, September 1999; 2nd Printing, August 2000 Fourth Edition, March 2006 Copyright Q1993,01995,01997,01999,O2000,02006 DaimlerChrysler Corporation, Ford Motor Company, General Motors Corporation
Production Part Approval Process (PPAP) First Edition Issued February 1993 Second Edition, Ist Printing, February 1995; 2nd Printing, July 1995 Third Edition, September 1999; 2nd Printing, August 2000 Fourth Edition, March 2006 Copyright 01993,01995,01997,01999,02000,02006 DaimlerChrysler Corporation, Ford Motor Company, General Motors Corporation Effective June 1,2006, PPAP Fourth Edition replaces PPAP Third Edition unless otberwise specified by your customer.
Effective June 1,2006, PPAP Fourth Edition replaces PPAP Third Edition, unless othenvise specified by your customer.
Production Part Approval Process (PPAP) is updated to the 4'h edition to incorporate the customer focused process approach associated with ISOITS 16949:2002 and other changes listed below to update requirements. PPAP's purpose continues to be to provide the evidence that all customer engineering design record and specification requirements are properly understood by the organization and that the manufacturing process has the potential to produce product consistently meeting these requirements during an actual production mn at the quoted production rate. PPAP 4th Edition includes the following changes: Alignment of PPAP to the ISOiTS 16949:2002 process approach, including: Aligning the order of the PPAP requirements with the automotive product development and nianufacturing pmcess Inclusion of an exarnple process flow for PPAP
Relocation of Customer Specific Instmctions to appropriate websites, (e.g. OEM and IAOB, www.iaob.org) to provide current requirements Update of Tmck OEM requirements and moved to Appendix H Revised PSW (Part Submission Warrant) to: Provide a more logical flow for the pan I design deseription fields Make the supplier address fields applicable to international locations Include IMDS materials reporting to indicate reporting status Updated specific PPAP requirements, including: Materials reporting and polymeric identification requirements in the design record Process capability index usage (Cpk and Ppk) The definition and approval of catalog parts and the definition of black box parts Modified customer notification and submission requirements to align with OEM requirements (e.g., 1.3.3 from PPAP 3rd removed) Clarified and commonized Appendices C, D, and E to match the PPAP reporting requirements
i
Revised Tire Appendix to allow OEM specification of applicability and to eliminate duplications with allowances already provided in the PPAP requirements Note: The Tire Appendix is not applicable 10 organizations supplying tires to Ford Motor Company. Reorganized and updated Appendix F to stress the importance of the Bulk Materials Checklist Note: Ford Motor Company requires all organizations supplying bulk material to Ford Motor Company to comply with PPAP. Revised Glossary to be consistent with the updates in the text
PPAP refers to the following reference manuals: Advanced Product Quality Planning & Control Plan, Potential Failure Modes and Effects Analysis, Measurement System Analysis, and Statistical Process Control. These manuals are authored by DaimlerChrysler Corporation, Ford Motor Company, and General Motors Corporation and are available through the Automotive Industry Action Group (AIAG) at www.aiag.org.
The Supplier Quality Requirements Task Force gratefully acknowledges the contributions of the many individual. and their respective companies that participated in the revision process.
TARLE OF CONTENTS
INTRODUCTIO
SECTtON I G E N E R A I.I Submission o/PPA SECTlON 2 P P A P PROCESS REQUIREMENTS ................................................................................................. 3 ...................................................................................................................... 2.1 SigniJcant Production Run 3
2.2
PPAP Reqirirrmrn
4 2.2.1 Design Record ...................... ............................................................................................................................. 2.2.2 Authorized Engineering Change document 2.2.3 Customer Engineering Approval 2 2.5 Process Flow Diagram(s) 22.7 Control Pla 2.2.8 Measurement System Analysis Studie 2.2.9 Dimensional Rrrult 2.2.10 Records of Material / Performance Tcst Results 2.2.1 1 Iniiial Process Studie 2.2.12 Qualified Laboratoiy Documeniation 2.2.13 Appearance Approval Report (AAR) 2.2.14 Sample Production Pa 2.2.15 Master Sample 2.2.16 Checking Aids 2.2.17 Customer-Specitic Requirements 2.2.18 Pait Submission Warrant (PSW
. .
SECTION 3 - CUSTOMER NOTIFICATlON A N D SUBMISSION REQUIREMENTS .................... . .............13 3.1 Customer Noti/jcation ................................................................................................................................ I3 3.2 Submission to Customer............................................................................................................................
15
SECTlON 4 - SUBMlSSlON T 0 CIISTOMER- LEVELS OF EVIDENCE ......................................................... 17 . . 4.1 Submission Levels .......................... . . . ................................. 17 SECTION 5 PARTSUBMISSION STATUS .................................................................................................... -..I9 5.1 General .............................................................................................................................................. 19
19
19 19
5.2.3
Rejected ............................................................................................................................................. 19
SECTION 6 -RECORD RETENTION ......................................................................................................... 21 APPENDICIES APPENDIX A - COMPLETION OF THE PART SUBMISSION WARRANT ( P S & ) ' 2 APPENDIX 6 - COMPLETlON OF THE APPEARANCE APPROVAL REPORT ................................................... . . . ........26 APPENDIX C - PRODUCTION PART APPROVAL, DIMENSIONAL RESULT 9 I APPENDIX D PRODUCTION PART APPROVAI., MATERIAL TESTRESU APPENDIX E - PROUUCTION PART APPROVAL, PERFORMANCE TESTRESULTS 3 APPENDIX F B U L KMATERIAL - SPECIFIC REQUIREMENTS 5 APPENDIX G - TIRES - SPEClFlC REQUIREMENTS 5 APPENDIX H - TRUCK INDUSTRY - SPECIFIC REQUIREMENTS 7 GLOSSARY ............................................................................................................. ............................................... 65
INTRODUCTION
pur~ose
Production Part Approval Process (PPAP) defines generic requirements for production part approval, including production and hulk materials (see Glossary). The purpose of PPAP is io determine if all customer engineering design record and specification requirements are properly uriderstood by the organization and that the manufacturing process has the potential to produce product consistently meetirig these requiremenis duriiig an actual production mn at the quoted production rate
PPAP sliall apply to intcrnal and external organization sites (see Glossary) supplying production parts, service parts, production materials, or bulk materials. For hulk materials, PPAP is not required unless specified hy the authorized customer representative. An organization supplying standard catalog production or service parts shall comply with PPAP unless fomally waived hy the authorized customer representative.
NOTE 1: See customer-specific requirements for additional information. All questions about PPAP should be addressed to the authorized customer representative. NOTE 2: A customer can fomally waive PPAP requirements for an organization. Such waivers can only be issued by an authorized customer representative. NOTE 3: An organization or supplier requesting a waiver of a PPAP requireiuent should contacl the authorized customer representative. The organization or supplier should obtain documentation of waivers from the authorized ciistomer representative. NOTE 4: Catalog parts (e.g., bolts) are identified andor ordered by functional specifications or by recognized industry standards.
A~~roach
The word "shall" indicates mandatoty requirements. The word "should" indicates a recommendation Paragraphs marked "NOTE" are for guidance in understanding or clarifying the associated requirement. The word "should" appearing in a NOTE is for guidance only. For the purposes of PPAP, Ihe terms and definitions given in ISOITS 16949 and the PPAP Glossary ~PP~Y.
SECTION I - GENERAL
1.1 Submission of PPAP
The organization shall ohtaiii approval (See 5.2.1) from the authorired customer representative for: 1. a new part or product (e.g., a specific part, material, or color not previously supplied to the specific customer). 2. correction of a discrepancy on a previously suhmitted part
Bulk Material PPAP requirements are defined by a completed Bulk Material Requirements Checklist (see Appendix F).
If any part specifications cannot be met, the organization shall document their problem-solving efforts and shall contact the authorized customer representative for concurrence in determination of appropriate corrective action.
NOTE: ltems or records from 2.2.1 through 2.2.18 may not necessarily apply to every customer part number from every organization. For example, some parts do not have appearance requirements, others do not have color requirements, and plastic parts may have polymeric part marking requirements. In order to detemine with certainty which items must be included, consult the design record, e.g., part print, the relevant Engineering documents or speeifications, and your authorized customer representative.
Plastic parts weighing at least IOOg (using ISO 1146911043-1) Elastomeric parts weighing at least 200g (using ISO 1146911629)
NOTE: Nomenclature and abbreviation references to support the use of 1SO 11469 are contained in 1SO 1043-1 for basic polymers and in ISO 1043-2 for fillers and reinforcements.
manual.
NOTE 2: For bulk materials, Measurement System Analysis niay not apply. Customer agreement should be obtained on actual requirements.
[GD&T] sheets, or a checked print where the results are legibly written on a part drawing including crosssections, tracings, or sketches as applicable may be utilized for this purpose. NOTE 2: Dimensional resolts typically do not apply to bulk materials.
The organization shall perform tests for all parts and product materials when chemical, physical, or metallurgical requirements are specified by the design record or Control Plan. Material test results shall indicate and include: the design record change level of the parts tested; any authorized engineering change documents that have not yet been incorporated in the design record; the number, date, and change level of the specifications to which the part was tested; the date on which the testing took place; the quantity tested;
the actual results; the material supplier's name and, when required by the customer, the customer-assigned supplierlvendor code. NOTE: Material test results may be presented in any convenient fomat. An example is shown in Appendix D. For products with customer-developed material specifications and a customer-approved supplier list, the organization shall procure materials andlor sewices (e.g., painting, plating, heat-treating, welding) from suppliers on that list.
product that will meet the customer's requirements. The initial process study is focused an variables not attribute data. Assembly errors, test failures, surface defects are examples of attribute data, which is important to understand, but is not covered in this initial study. To understand the perfonnance of characteristics monitored by attribute data will require more data collected over time. Unless approved by the authorized customer representative, attribute data are not acceptable for PPAP submissions.
NOTE 3: Cpt and Ppk are described below. Other methods more appropriate for certain processes or products may be substituted wiih prior approval from an authorized customer representative. NOTE 4: Initial process studies are short-term and will not predict the effects of time and variation in people, materials, methods, equipment, measurement Systems, and environment. Even for these short-tenn studies, it is important to collect and analyze the data in the order produced using control charts. NOTE 5: For those characteristics that can be studied using X-bar and R charts, a short-term study should be based on a minimum of 25 subgroups containing at least 100 readings from consecutive parts of the
significant production mn (see 2.1). The initial process study data requirements may he replaced hy longerterm historical data from the same or similar processes, with customer concurrence. For certain processes, alternative analylical tools such as individual and moving range charts may be appropriate and permitted with prior approval from an authorized customer representative.
2.2.11.2
Q u a l i t y Indices
Initial process studies shall be summarized with capability or performance indices, if applicable. NOTE 1: The initial process study results are dependent on the purpose of the study, method of data acquisition, sampling, amount of data, demonstration of statistical control, etc. See the Statistical Process Control reference manual for additional information in understanding the hasic principles of statistical stability and process measures (indices). For guidance on items listed helow, contact the authorized customer representative. Cpk - The capability index for a stable process. The estimate of sigma is hased on within subgroup variation (R-barld2 or S-barlc4). Cpk is an indicator of process capability hased on process variation within does not include the effect of process variahility hetween the subgroups. each subgroup of a set of data. Cpk Cpk is an indicator of how good a process could he if all process variation between subgroups was to he eliminated. Therefore, use of Cpk alone may be an incomplete indicator of process performance. For more information, see the Statistical Process Control reference manual. PPk - The performance index. The estimate of sigma is based on rornl vnnafion (all of individual sample data using the standard deviation [root mean square equation], "s"). Ppkis an indicator of process Ppk is not limited to the performance based on process variation throughout the full sei of data. Unlike Cpk, variation within subgroups. However, Ppk cannot isolate within suhgroup variation from between suhgroup and Ppk can be compared to analyze the sources of variation. When calculated from the same data set, Cpk process variation. For more information, see the Statistical Process Control reference manual. lnitial Process Studies. The purpose of the initial process study is to understand the process variation, not just to achieve a specific index value. When historical data are availahle or enough initial data exist to plot a control chart (at least 100 individual samples), Cpkcan he calculated when the process is stahle. Otherwise, for processes with known and predictable special causes and output meeting specifications, Ppk should he used. When not enough data are availahle (< 100 samples) or there are unknown sources of variation, contact the authorized customer representative to develop a suitable plan. NOTE 2: For Initial Process Studies involving more than one process stream, additional appropriate statistical methods or approaches may he required. NOTE 3: For hulk material, the organization should obtain customer agreement regarding the appropriate techniques for initial process studies, if requircd, in order to determine an effective estimate of capability.
2.2.11.3
The organization shall use the following as acceptance criteria for evaluating initial process study results for processes that appear stable
The process currently meets the acceptance criteria The process may be acceptable. Contact the authorized customer representative for a review of the study results. The process does not currently meet the acceptance criteria. Contact the authorized customer representative for a review of the siudy results.
one
NOTE 1: Meeting the initial process study capability acceptance criteria is requirements !hat leads to an approved PPAP suhniission. NOTE2:See2.2.11.1 and2.2.11.2.
of a number of custonier
2.2.11.4
Unstable Processes
Depending on the nature of the instability, an unstable process may not meet customer requirements. The organization shall identiS, evaluate and, wherever possible, eliminate special causes o f variation prior to PPAP submission. The organization shall notify the authorized customer representative of any unstable action plan to the customer prior to any submission. processes that exist and shall submit a ~orrective NOTE: For hulk materials, for processes with known and predictable special causes and output meeting specitications,corrective action plaiis may not be required by ihe customer.
2.2.11.6
The organization shall contact the authorized customer representative if the acceptance criteria (2.2.1 1.3) cannot be attained by the required PPAP submission date. The organization shall submit to the authorized customer representative for approval a corrective action plan and a modified ControI PJan normally providing for 100% inspection. Variation reduction efforls shall continuc until the acceptance criteria are met, or until customer approval is received. NOTE 1: 100% inspectioii rnetliodologies are subject to review and concurrence by tlie custorncr. NOTE 2: For bulk materials, 100% inspection means an evaluation of a samplc(s) of product from a wliich is reprcsentative of the entire production nin. continuous process or honiogeneous bat~li
2.2.16 C h e c k i n g Aids
Ifrequested by the customer, the organization shall submit with the PPAP submission any pari-specific assembly or component checking aid. The organization shall ceriify that all aspects of the checking aid agree witli pari dimensional requirements. The organization shall document all released engineering design changes that have been incorporated in the checking aid at the time of submission. The organization shall provide for preventive maintenance of any checking aids for the life of the part (see Glossary - "Active Pari"). Measurement system anaiysis studies, e.g., gage R & R, accuracy, bias, linearity, stability studies, shall be conducted in compliance with customer requirements. (See 2.2.8 and the Mcasuremcnt Systems Analysis reference manual).
NOTE 1: Checking aids can include fixtures. variable and attribute gages, models, templates, mylars specific io the product being submitted. NOTE 2: Checking aids, etc. typically do not apply to Bulk Materials. If ehecking aids are used for bulk materials, the organization should eontact the aiithorized customer representative regarding this requireinent.
2.2.17 Customer-Specific R e q u i r e m e n t s
The organization shall have records of compliance to all applicable customer-specific requirements. For bulk materials, applicable customer-specific requirements shall be documented on the Bulk Material Requirements Checklist.
iB
7
the changes are adequately documented, and the submission is in compliance with customer program timing requirements. NOTE 2: PSWs may be subtnitted electronically in compliance with custorner requirements.
Upon notification and approval of the proposed change by the authorized customer representative, and after change implementation, PPAP submission is required unless othenvise specified.
Table 3.1
Examoles of chanees reauirine notification 1. Use of other construction or niaterial than was used in the previously approved Part or product Clarifications For example, other construction as documented on a deviation (permit) or included as a note on the design record and not covered by an engineering change as described in Table 3.2, #3. This requirement only applies to tools, which due to their unique form or function, can be expected to influence the integrity of the final product. It is not meant to describe standard tools (new or re~aired), such as standard measurine devices.
2. Production from new or modified tools (except perishable tools), dies, molds Patterns, etc. including additional or replacement tooling
transferred to a different plant site or from an additional plant site. equivalent niaterials, or services (e.g.. heattreatin , latin .
.modification of a tool or machine or to increase the capacity, performance, or change its existing function. This is not meant to be confused with normal maintenance, repair or replacement of parts, etc., for which no change in performance is to be expected and post repair verification methods have been established. Rearrangenient is defined as activity that changes the sequence of productlprocess flow from that documented in the process flow diagram (including the addition of a new process). Minor adjustments of production equipment may be required to meet safety requirements such as, installation of nrotective Covers. elimination of potential ESD risks, etc. Production Drocess tooline - and Ior equipment . . transferred between buildings or facilities at one or more sites. The oreanization is resoonsible for aonroval of supplier provided material and services.
..
For product that has been produced afier tooling has been inactive for twelve rnonths or rnore: Notification is required when the part has had no change in active purchase order and the existing tooling has been inactive for volurne production for twelve rnonths or more. The only exception is when the part has low volume, e.g., service or specialty vehicles. However a custorner rnay specify certain PPAP requirernents for service Parts. 7. Product and process changes related to Any changes, including changes at the suppliers to components of the production product the organization and their suppliers, that affect manufactured intemally or rnanufactured by custorner requirernents, e.g., fit, form, function, suppliers. prrfornuncc, Jurahility. 8. Change in testlinspection rnethod - new kor chanar in iest rcerhod. thc oraanization should technique (no effect on acceptance criteria) have evidrnce that the new rnethid has measurement capability equivalent to the old method. Additionally, for bulk rnaterials: These changes would norrnally be expected to have an effect on the performance of the product. 9. New source of raw material from new or existing supplier.
10. Change in product appearance attributes
6. Product produced afier the tooling has been inactive for volurne production for twelve months or more.
The organization shall submit lur PPAP approval prior to the first production shipment in the following situations unless the authorized customer representative has waived this requirement (see Table 3.2).
NOTE: in the situations described below, prior notification to, or cornmunication with, the authorized customer representative is assurned.
The organization shall review and update, as necessary, all applicable items in the PPAP file to reflect the production process, regardless of whether or not the customer requests a formal submission. The PPAP file shall contain the name of the authorized customer representative granting the waiver and the date.
Table 3.2
Requirement I . A new ~ a ror t oroduct (i.e. a soecific . ~ a r.t , material, or color not previously supplied to the customer)
3. Engineering change to design records, specifications, or rnaterials for production producdpart numbers(s). Additionally, for Bulk Materials:
4. Process technology new to the organization. n o t r e v i o u s l y used for this product.
Clarifications Submission is reauired for a new oroduct (initial release) or a previously approved product that has a new or revised productipari nuniber (e.g., suff~x) assigned to it. A new partlproduct or material added to a family may use appropriate PPAP documentation from a previously approved pari within the Same product family. Submission is reauired to correct anv discrepancies on a previously submitted part. A "discrepancy" can be related to: The product performance against the customer requirements Dimensional or capability issues Supplier issues Approval of a part replacing an interim approval Testing, including material, performance, or engineering validation issues Submission is required on any engineering change to the production producdpart design record, specifications or materials.
Table 4.1
Warrant only (and for designated appearance items, an Appearance Approval Report) submitted to the customer. Level 2 Warrant with product samples and limited supporting data submitted to the customer. Warrant with product samples and complete supporting data submitted to the customer. Warrant and other requirements as defined by the customer. Warrant with product samples and complete supporting data reviewed at the organization's manufacturing location. See RetentioniSubmission Requirements Table 4.2 for exact retention/submission requirements for each submission level. The organization shall use level3 as the default level for all submissions unless othenvise specified by the authorized customer representative. The minimum submission requirement for bulk materials is the PSW and the Bulk Materials Checklist. For Bulk Material PPAP submissions, check "Other" in the Reason for Submission Section on the PSW form and speciS. "Bulk Material." This indicates that the "Bulk Material Requirements Checklist" was used to specify the PPAP requirements for the bulk material and shall be included in the submission packet.
NOTE 1: The authorized customer representative may identify a submission level, different from the default level, that is to be used wilh each organizatiori, or organization and customer part number combination. Different cuslonier locations may assign different submission levels to the same organization manufacturing location. NOTE 2: All of the forms referenced in lhis document may be replaced by computer-generated facsimiles. Acceptability of lhese facsimiles is lo be confirnied with the authorized customer representative prior to the first submission.
Level 3
Level 4 Level 5
I
Submission Level
Rrquiremwi
1. Design Record
- for proprietary componentsldetails - for all other componentsldetails Engineering Change Doeuments, if any Customer Engineering approval, if required Design FMEA Process Flow Diagrams Process FMEA Control Plan Measurement System Analysis Studies Dimensional Results Material, Performance Test Results Initial Process Studies Qualified Laboratory Documentarion Appearance Approval Report (AAR), if applicable Sample Produci Master Sample Checking Aids Records of Compliance With Custorner-Specific Requirements Part Siibmission Warrant (PSW) Bulk Material Checklist (See 4.1 above)
2. 3. 4. 5. 6. 7.
S = The organization shall submit to the customer and retain a copy of records or documentation items at appropriate localions. R
= =
The organization shall retain at appropriate locations and make available to the customer upon request The organization shall retain at appropriate locations and submit to the customer upon request
fr
by a specific customer, submission of the required organization-approved documentation will be considered as customer approval unless the organization is advised othenvise.
Approved
Approved indicates that the part or material, including all sub-components, meets all customer requirements. The organization is therefore authorized to ship production quantities of the product, subject to releases from the customer scheduling activity.
5.2.2
Interim Approval
Interim Approval permits shipment of material for production requirements on a limited time or piece quantity basis. Interim Approval will only be granted when the organization has: clearly defined the non-compliances preventing approval; and, prepared an action plan agreed upon by the customer. PPAP re-submission is required to obtain a status of "approved." Note 1: The organization is responsible for implementing containment actions to ensure that only acceptable material is being shipped to the customer. Note 2 : Parts with a status of "lnterim Approval" arc not to be considered "Approved." Material covered by an interim approval that fails to meet the agreed-upon action plan, either by the expiration date or the shipment of the authorized quantity, will be rejected. No additional shipments are authorized unless an extension of the interim approval is granted. For bulk materials, the organization shall use the "Bulk Material Interim Approval" form, or its equivalent (see Appendix F).
5.2.3
Rejected
Rejected means that the PPAP submission does not nieet customer requirements, based on the production lot from which it was taken andlor accompanying documentation. In such cases, the submission andlor process, as appropriate, shall be corrected to meet customer requirements. The submission shall be approved before production quantities may be shipped.
B'
Part Name and Za. Cuslomer P a r t Number: Engineering released finished end item part name and number. Org, Part Number: Part number defined by the organization, ifany. S h o v n on Drawing Number: The design record that speeifies the customer part number being submihed. Engineering Change Level & Date: Show the changc level and datc of the design rccord. Additional Engineering Chsnges & Date: List all authorired engineering changes not yet ineorporated in the design record but which are incorparaled in the part. Safeiy sndlor Gavernmont Regulation: "Yes'?if so indicated by the design record, othcrwise "No." Purchere Order Number: Enter this number as found on the contractlpurchase order. Weight: Enlcr the actual weight in kilograms to four decimal places unless othenvise specified by the customer. Cheeking Aid Nurnher, Change Level and Date: If requesled by the customer, enter the ehecking aid numbei. its change level and date. Organization Name & SupplierNendor Code: Show l h e name and code assigned to ihe manufaeturine site a n the purehase orderlconlracl. Street Address, Region, Postal Code, Country: Show the complete addresn ofthe lacatian where the product was manufactured. For "Region," enter slaie, counly, province, etc. Customer NamdDivision: Show the corporaie name and diuieian ar opcrations group. BuyerIBuyer Code: Enter the buyer's name and rode.
4. 5. 6. 7.
8.
9.110.
15. Applieation: Enter the model year, vehicle name. engine. tranemission, ete. MATERIALS REPORTING Substanees o l c o n e e r n : Enicr "Yei.""Na," ar "nla". 16. IMDSIOther C u ~ t o m e Formst: r Cirele either "IMUS" or "Other Customer Format" as appropriate. if submined via IMDS include: Modulc ID #, Version #, and Creatian Uatc If submitred via othcr customer fomat, enter the date customer confirmation was received.
17.
REASON FOR SUBMISSION 18. Check the appropriatc box(es). For bulk materials, in addition io checking thc appropriate box, check "Other" and write "Buik Material" in the space provided. SUBMISSION LEVEL 19. SUBMISSION LEVEL: Identify the submission level requested by the customer. SUBMISSION RESULTS 20. Check the appropriate boxes for dimensional, material tests, perfonance lests, appearanCD evaluation, and slalistical data. 21. Check the appropriate box. If no," enter the cxplanation in "commentn" below. 22.
MoldslCavitiesIProduetion Proeesses: For inslruction, see 22.18.
DECLARATION Enter the numbcr of pieccs manufactured during the significant produetian run. 23. 24. 25. 26 27 Enter the timc (in hours) takcn for the significant produciion nin. EXPLANATIONICOMMENTS: Provide any erplanatory commentr on the Submission Resulls or any deviations froin the Declaration. Attach additional infomalion as sppropriatc. CUSTOMER TOOL TAGGINGINUMBERING: Are cuslomer-owned tools identified in accord with lSO/TS 16949 and any customer-spccilic requiremcnts, anewer "Yee" or "No." May not be applicable 10 OEM intemal supplicrs. OKti.4YII \l'IO\ \I'TIi<IHILFI) >Lti>.4TI HE: ,\ rc,p.>ii,thlt .dr?*r>.,>t..v..%tN.~.%i. .)iirr \;r.i\.,~, t11.i th. rc.u.t, \ h d ~ i i r < r r m n i r I,> i i i .u$t.imci rcqu remciiia anJ thu J I I r;quirc.l .I< ;unieiiiatiuii I, r\aillhlc, ,hall >ppr.>rc thc .leilarai.. n .<iiil Pr.>\ .%Ic Title, Phone Numher, Fax Number, and E-mail address.
..
Leavr blank.
DAIMLERCHRYSLFR
Pan Name
-1
Shown on Orawing Na
-(4)
@ NO
__
2b
I
Weight (kg) Dated
Additional Engineering Changes Sa'ety andlor Government Regulation O Y e Cheeking Aid Na Purchase Order No
8
-
Cuslamsi Name,Div,zion
Strssl Addresr
City
Region
Poslsl Cede
0 l6
Yes
q NO q
nla
I
q
I
@
OYes
Are polymeric parts identified wilh appropriate 1SO marking codes? REASON FORSUBMISSION (Check at least one) Initial Submission Engineering Change($) [7 Tooling: Transfer, Replacement. Reiurbishment. or additional q Correction 01 Discrepancy q Tooling Inactive > thao 1 year
[7 NO
, , l a
REQUESTED SUBMISSION LEVEL (Check one) q Lwel 1 - Warrant only land lor designated appearance items, an Appearance Approval Repart) submilted to customer.
q Level 2 - Warrant with product samples and limited supponing data submitted to customer.
Level 3
- Warrant with product sampiei and compete supporting data submitted to customer. - Warrant wilh pioduct samples and mmplele supporting data reviewed at arganization's manulacturing location.
[?
q er
(gq yeS q N ,
Phone No. E-mail
1 s each Customar Tool prapsriy tagged and numbered? Organilatian Authorized Signature
@
Date FAX No.-
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I
FOR CUSTOMER USE ONLY (IF APPLICABLE) PPAP Warrant Disposition:[? Appraved
q Rejecled
i ]Olher
Date Cuitomer Tracking Number (optional)
1 Customer Signature
Pllnt Name
s
March
CFG-1001
DAIMLERCHRUSLER
Part Name Shown on Drawng No Engineering Change Level Additionai Engineering Changes Safety andlor Government Regulation U y e s Checking Ald No No
Clly
Region
Portal Code
Country
~pplic~ti~~ Yes ~o
nia
MATERIALS REPORTING Ha3 customer-required Subslances o i Concern intormaiion been reported? Submined by IMOS or other cuslomer lormal:
Are polymeric parts idenlified with apprapriale ISO marking Codes? REASON FOR SUBMISSION (Check at least One) Initial Submiseon Engineering Change($) Tooling. Translsr. Replacement, Refurbishmenl, or additional Correcilon o l Discrepancy Tooling inactive > than 1 year
Uyes
NO
"ia
REQUESTE0 SUBMISSION LEVEL (Check one) Levei 1 - Warranl only (end for designated appearance ilams. an Appearance Appraval Repad) iubmined lo cuslomer.
n Levei 3 - Warrant with product samples and complete supporting dala submlted to cuslamer
Level 4
-
Levei 2 - Warranl with product sampies and iimited supporting dala submined ta cusiamer. Warrant and other requirements as defined by cuslomer.
Level 5 W a r r a n t with product samples and complete supporting data reviewed al orgaoization's manulacturing location. SUBMISSION RESULTS dimensional measurements The results foi These resulls meet all design record requirements: Mold / Cavity I Produdion Process OECLARATION I affirm that the samples represented by this warrent are represenlalive of our parts which were made by a process lhat meeh all Praduction Part Approval ProCes5 Manual 4th Edition Requlremenls. I lurther anirm lhal lhese samples were produced at the production rate of 1-hovrs. I also certify lhat documented evidence of such compliance is an file and available lor review. I heve noted any devialions lrom lhis dRlaraliOn below EXPLANATIONICOMMENTS: 1 s each Customei Tool properly lagged and numbered? Organizalion Aufhorized Signature Prtnt Name Title E-mail FOR CUSTOMER USE ONLY (IF APPLICABLE) PPAP Warrant Disposition Cuslomer Slgnature Print Name
March
q Yes
qyes
Phone No.
N~
nla
Date FAX No.
Approved
Rejecled
qOther
Date Customer Tracking Number (optional)
CFG-1001
3.
4.
5. 6.17.
X.
9.
10.
I I.
12.
13.
14.
25.
THE AREAS INSIDE THE BOLD LINES ARE FOR CUSTOMER USE ONLY.
NAME
W
C h
!CODE
ORGANlZATlON
IMANUFACTURING /n\
I
~SUPPLIERI VENDOR
PHONE NO
DATE
DATE
2006
CFG-1002
31W
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TlTLE
DAiE
zoo6
CFG-1003
2006
CFG-1004
TlTLE
DATE
2006
CFG-1005
SIGNATURE
TlTLE
DATE
Organizations are responsible for applying PPAP to their suppliers of ingredients which have organization-designated special characteristics. Where OEM PPAP approval of a bulk material exists, evidence of tliat approval is sufficient as the PPAP submission at other levels in the supply chain. Examples of bulk material include, but are not limited to: adhesives and sealants (solders, elastomers); chemicals (rinses, polishes, additives, treatments, colorslpigments. solvents); coatings (top coats, undercoats, primers, phosphates, surface treatments); engine coolants (antifreeze); fabrics; film and film laminates; ferrous and non-ferrous metals (bulk steel, aluniinuni, coils, ingots); foundry (sandlsilica, alloying materials, other mineralslores); fuels and fuel components; glass and glass components; lubricants (oils, greases, etc.); monomers, pre-polymers and polymers (mbbers, plastics, resins and their precursors); and performance fluids (transmission, power steering, brake, refrigerant).
,I$'
For bulk material, the PPAP elements required are defined by the Bulk Materials Requirements Checklist. Any customer-specific requirements shall be documented on the Bulk Materials Requirements Checklist. Use the Bulk Materials Requirements Checklist as follows: Required I Target Date: For each item listed in the checklist either enter a taget date for conipletion of the element or enter "NR" for Not Required. Priinary Responsibility - Customer: IdentiS. by name or function the individual who will review and approve thr element. Primary Responsibility - Organization: ldenti@ by name or function the individual who will assemble and assure the completeness of the element to be reviewed. Comments I Conditions: ldenti@ any quali@ing information or references to attached documents that provide specific information regarding the element. For example, this may include specific formats to be used for the Design Matrix or acceptable tolerantes for Measurement System Analysis (MSA) studies. Approved by: Enter the initials of the authorized customer representative who has reviewed and accepted the element. Plan agreed to by: IdentiS. the individuals (and their functions) who made and agreed upon the project plan.
v1
Project:
1 Primaw Respnribility
1
customer Oreanization
CommenW Conditions
~~~~d b~ 1 daie
1
1
1
I
Interim Apgroval Product and Process Validation bnitial Process Studies ~ u b m i s s i o Warrant n
I
I
- 2 4
I
Elements to be completed as needed Customer Plant Connection C u o s tm Chan e Documentation Supplier Considerations Plan A reed to b : Name I Function
'
2. Along the vertical axis, list the design items as Potential Causes (CategorylCharacteristics) :
Formula Ingredients Ingredient Characteristics Product Characteristics Process Constraints Conditions for Use (customer process constraints)
3. For each design item, enter the current robust threshold range IeveIs and units.
4. Correlate the potential causes to the potential failure modes using a number, letter, or Symbol representing the impact or strength of the relationship. Ask what would happen if a potential cause item is allowed to go under or over its robust minimum or maximum, respectively. 5. After completion of the rankings in the Design Matrix, review the category/characteristics for a preliminary assessment of Special Characteristics. Designate any Special Characteristics in column 1.
6. The high negative impact potential causes are transfemd to the Design FMEA for analysis.
Moderate Owner Dissatisfaction (Inconvenience) Customer (e.g., vehiele manufacuirer) Minor Owner Dissatisfaction (Annoyance) Plant Safety Problem
6
4
10
4 3
Tvoe of Evidence
Actual Experience Similar Experience Assumption No Background Actual Experience: Similar Experience: Assumption:
1
MODERATE
HIGH.
7 8 9 10
2
3
4 5 6
Obtained from appropriate experimentation on the specific final product and the potential failure mode. Based upon similar products or processes and the potential failure model. Based upon a clear understanding of the chemical impact of the material and the potential failure mode.
Frequency ranking clarifications: High is defined as - Repeated failures Moderate is defined as - Occasional failures Low is defined as - Relatively few failures
Design controls identified by a number should be available so that the relevant content of that control can be understood.
Testing Method R&R's percent o f specification range (see the Measurement System Analysis reference manual) and the quality of evidence.
Detection Matrix:
m o n by ~ e s c & R
30% - 100%
DOE (Response Surface Analysis) Screening Experiments AssumptiodExperience No Evidence
>100%
7
I
-
,4
DOE (Response Surface Analysis): Symmetric design space analyzed with appropriate statistical tools. Screening Experiments: Screening design or ladder evaluation strategically set to develop DOE. AssumptiodExperience: Informationidata based upon similar products or processes. Note: The ahove R&R limits are suggested unless othenvise agreed upon hy the customer and organization. R&R calculations can initially be hased using design matrix thresholds.
Severity Rankings
rscverity of Effect
Ranking
1 Very High: Potential failure mode may result in a field failure (9), or constitute a safety
7-8
1 High: High degree of customer dissatisfaction due to the nature of the failure. May cause 1
serious disruption to subsequent processing of the product or result in the product failing to meet its sales specitications. Will result in a customer complaint and product retum. Failure is likely to be deteeted during the custoriier's final product testing. Moderate: Failure causes some customer dissatisfaction and may result in a customer complaint or liiiiitation on shelf life. The customer may need to make modifieations or adjustments to their process to accommodate the material. The problem is likely to be detected as pari of an incoming inspection or prior to use (4). The problem will be detected during processing (5). The problem will be detected in subsequent processing steps (6).
4-6
Low: Failure causing only a slight customer annoyance. Customer will notice only a slight aeterioration or inconvenience with the product or processing of the product.
2-3
Minor: Reasonable to expect that the minor nature of this failure would not cause any real by the customer. Customer will prohably not even effect on the product or its ~rocessing notice the failure.
Occurrence Rankings
- Frequency of Failure
Very High: Failure is almost inevitable. Additional process steps are devcloped to deal with the failures. High: Similar processes havc experienced repeated failures. The process is not in statistical control. Moderate: Similar processrs have experienced occasional failures, but not in major proponions. Process is in statistical control. Low: Similar processes have experienced isolated failures. Very Low: Almost identical processes have experieneed only isolated failures. Remote: Failiire is unlikely. No failures ever associated with almost identical proeesses. The process is in statistical control.
Ranking
9 - 10
7-8
4-6
3
2
1
Detection Rankings
Likelihood and Location In the Process the Defect 1s Detected
Absolute Certaintv ofNon-Detection: Controls will not or cannot deteet the existente of the defect. Very Low: Organization controls probably will not detecr the existence of the defect, biit the defect may be detected by the customer. Low: Controls may detect the existenee of the defect, but detection may not occur until packaging is undenvay.
Ranking
10
Moderate: Controls likely to deteet the existente of the failure, but not until lot acceptance testing has been completed. Tests with a higher degree of variability will have the higher ranking.
High: Controls have a guod chance ofdetecting the existence of the defect bzfore thr maniifacturing proeess has been completed. In-Proeess testing is used to monitor the manufacturing process. Veiy HighlEarly: Controls will almost certainly detect the existence of the defect before the product moves onto rtie next s t e in ~ its manufacturine. ~rocess.Im~ortant raw materials are controlled via -. organization specifications.
11
11
r I
CIarification
For Bulk Materials, a frequent occurrcnce is a transformation from bulk matcrial to final product.
Examplcl
Illustrations of the flow of rnaterials through final product follow (e.g., % solids Resin A, % U V A intcnded). These are not necessarily intended in br Special Characteristics. Examples of product characteristics are: viscosity, I/o N V Solids, 96 Rcsin "A" Examples of final product attributes are: appcarancc, film build, FMVSS safety, durability. Examples of manufacmring process parameters (control characteristics) arc. temperaturc, pressure, mix rate, test protocol.
Special Characteristics
The differentes between bulk product characteristics (features of the supplicd product) and thc final attributes (featurcs of the transfonned product) should be undcrstood. During the design phase, the product characteristics can be controls for final product attributes. (This does not imply that lhey are control charaeteristics). During manufacture of the bulk material, process parameters are the control characteristics. During transfomation from bulk product to final product, both bulk product characteristics and final product attributes can be controlled by customer proccss control characteristics. Symbols for customer-identified Spccial Characteristics Organizations may designate their own internal symbols to designate Special Characteristics in their working documents. For customer-designatedl identified Special Characteristics, the customer-specific symbols will be used for required customer documentation and required shipping labels.
Examples of custonier transformation process parameters (control characteristics) are: fluid flow, temperaturelhumidity, air pressure. The organization may choose to use "S" (Safety), or "sp" (special), or " K (Key), etc. The customer designated shield, inverted delta, diamond, etc. will bc used when required per custorner identification.
Illustration of the Flow of Materials through Final Product: Item A (Paint) Itern B (Paint) ltern C (Sealant)
Supplier (Tier 11) Bulk Product Characteristic (Raw Material)
% Solids Resin "A"
Supplier (Tier 11) Mfg. Control Characteristic Resin Synthesis Temperature Organization (Tier I) Bulk Produit Characteristic Paint Vlscositv
I I
I
Control Characteristic
Prototype (when required) - A listing of tests, evaluations and their associated specificationsltolerances used to assess an experimental or developmental formulation. This may be the only control plan that is product specific. Pre-launch - Documentation of the producVprocess control characteristics, process controls affecting Special Characteristics, associated tests, and measurement systems employed during product scale up and prior to normal production. Production - Documentation of the producVprocess control characteristics, process controls affecting Special Characteristics, associated tests, and measurement systems employed during normal production. Additional items may be included at the Organization's discretion.
Pre-launch and production control plans may be applied to a family of products or specific processes
QI
1
1
1
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- Examples
MFG. LOCATION:
'Iant ' I
Number
1x97
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:
Forrnula ~ ~ 1/18/97 t -~
Equip. ID.:
MixerX2
I
I
I
Test Method TM001 Specifications 10.50 - 10.70 57 - 61% 30 - 40 Secs
TESTlNG INFORMATION
Name
WVGallon % Non Volatile Viscosity
I
I
Operator Initials
1 lnaredients -
Amt.
Amt. Loaded
1000 Lbs
1 500 Lbs
qOOLbs
I / I 1 I
L
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( AB345
CD678
12/5/97 9:35 AM
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~ 7 0 0 L b s ~ 5 0 [12/5/9710:25AM!
1
I
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'r---FlLLlNG INSTRUCTIONS Containers 250 Ga1 Tote Filtering 25-Micron Bag Labeling Per Contract
------
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59.6
lngredients
Max
LotiBatch
I
1
% Non Volatile
57% 7
61%
7.3
58.8% 7.2
ORGANlZATlON NAME: Name assipncd ta Orgaiiizalion's manufacturing localion. PRODLtCi NAME: Doe~menls. The Organization's designatcd name for the product-ss identified in the Customer's Engineering Release
SUPPLIERNENWR CODE: Code (DUNS number or equivalent) assigned to the manufachiring location as shown on the Customer'r purchase order.
ENG. SPEC.: Customer's identitied Speeification ihrough which the product is approvcd and released. MANUF. SITE: Physical address of the manufachiring location as shown on the Curtomer's purchaie arder. PART Q: Cuslomer's Pan Number. ENG. CHANGE #: Formula Revision Level or number idenrifying the formula. FORMULA DATE: Engine~ring Release Date ofthe formula identified in ilem #7. RECEIVED D A T E Customer Use Only. RECEIVED BY: Customer Use Only (Custorner Repreeentative). SUBMISSION LEVEL: Submission Level (1-5) thal Organization is required to rubmit to as defined by the Cusiomer. EXPlRATlON DATE: Date that the Interim Approval expiren. TRACKMG CODE: Customrr Use Only. RE-SUBMISSLON DATE: Date oiganilation will resubmit for produilion appraval. STATUS: For each ilem, enter appropriaic code (NR - Not Requircd, A - Approved. I - Interim). SPECrFlC QUANTITY OF MATERIAL ALITHORIZED: Lltilized when Interim Approval rpecifies a rpeeific quantity of volume of product. PRODUCTION TRIAL AUTHORIZATION: faeility. Customer's Engineering Release authorizing the use of the prodilet in the Cuslorner's
7.
8.
9.
10.
I I.
REASON(S) FOR MTERIM APPROVAL: Indicate reason for lnterim Requesl. ISSUES T 0 BE RESOLVED, EXPECTED COMPLETION DATE: For rach itern marked as "I" in #l5, provide explanatory details regarding problern isrues and furninh a date far problern resolutian. ACTIONS T 0 BE ACCOMPLISHED UURMG MTERTM PERIOD, EFFECTIVE DATE What is being donc to ensure defcctivc product is contained, daic whcn the action was implemcnted and Exil Crircria necessary 10 end need for eonlinuing the aetion or iis individual elcmcnts. PROGRESS REVIEW DATE: Updaie on Progress of problem rcsolution, generally the midpoint from issuance to expiraiian of ihe interim period. DATE MATERIAL DUE T 0 PLANT: Ilale material is due tu Custornir's site. WHAT ACTTONS ARE TAKMG PLACE T 0 ENSURE THAT FUTURE SUBMISSIONS WILL CONFORM T 0 ALL PPAP REQUIREMENTS BY THE SAMPLE PROMISE DATE? Why won'l this happen again? ORGANIZATION: Rrspansihlc and Auihorized Orgvnization offiiial 10 enSure compliance to thc above mentioiicd actions aud daies. PRODUCT ENG.: Product Ingineer's signature, printrd name, phone number. and date. MArERlALS ENG.: Material Engineer's signature, printed name, phone "umher, and date. QUALITY ENG.: Quality Engineer's signaturc, printed name,phone number, and date.
20.
LI.
26.
27.
Process Studies:-Dimensional
Master Sample:
SPEClFlC QUANTITY OF MATERIAL AUTHORIZED (IF APPLICAB PRODUCTION TRIAL AUTHORIZATION #: REASON(S) FOR INTERIM APPROVAL: 18 V
ISSUES T 0 BE RESOLVED, EXPECTED COMPLETION DATE (CLASSIFY AS ENGINEERING, DESIGN, PROCESS. OR OTHER):
@
R20
ATE MATERIAL DUE T 0 PLANT PROGRESS REVIEW DATE: ENSURE THAT FUTURE SUBMl WHAT ACTIONS ARE TAKl CONFORM T 0 BULK MATERIAL PPAP REQUIREMENTS BY THE SAMPLE PROMISE DATE? ( ' 3
SUPPLIER (AUTHORIZED SIGNATURE) (PRINT NAME) CUSTOMER APPROVALS (as needed): PRODUCT ENG. (SIGNATURE) (PRINT NAME) MATERIALS ENG. (SIGNATURE) (PRINT NAME) QUALITY ENG. (SIGNATURE) INTERIM APPROVAL NUMBER: (24)
W
25
DATE
(26)
A
(27)
Process Studies:-Dimensional
Master Sample:
SPEClFlC QUANTITY OF MATERIAL AUTHORIZED (IF APPLICABLE): PRODUCTION TRIAL AUTHORIZATION #: REASON(S) FOR INTERIM APPROVAL:
ISSUES T 0 BE RESOLVED, EXPECTED COMPLETION DATE (CLASSIFY AS ENGINEERING, DESIGN. PROCESS, OR OTHER):
PROGRESS REVIEW DATE: DATE MATERIAL DUE T 0 PLANT: WHAT ACTIONS ARE TAKING PLACE T 0 ENSURE THAT FUTURE SUBMISSIONS WILL CONFORM T 0 BULK MATERIAL PPAP REQUIREMENTS BY THE SAMPLE PROMISE DATE?
SUPPLIER (AUTHORIZED SIGNATURE) (PRINT NAME) CUSTOMER APPROVALS (as needed): PRODUCT ENG. (SIGNATURE)(PRINT NAME) MATERIALS ENG. (SIGNATURE) (PRINT NAME) QUALITY ENG. (SIGNATURE) (PRINT NAME) INTERIMAPPROVAL NUMBER
DATE
PPAP does not require a Process FMEA or Control Plan for the customer process. Since the product is frequently two products (hulk and finished), there is a shared responsihility for the final product attrihute. For example, percent solids and viscosity of a hulk coating which impacts the final coating's film huild attrihute, may he affected hy the customer's mix room percent solvent reduction. The percent reduction process Parameter may therefore he controlled to aid in control of film huild. The process steps at customer plants may he matrixed versus the Special Characteristics (determined jointly hy the organization and the customer). Where high impact is evident, those process steps may he analyzed hy the Process FMEA methodology.
The Special Characteristics may then he determined, and he included in a Control Plan for the customer process. These Special control characteristic items may he monitored and continuously improved.
2. Select Champions for each team - these are the customer process owners (i.e., chief process engineer, area supervisor, etc.).
3. Define critical customer handling, application steps and process parameters in each area.
4. Review the organization's Design Matrix and Design FMEA items for application functions which have heen designated as Special Characteristics. Also review the desired final product attrihutes for items needing control. 5. From #4, develop a list of Special Characteristics and Attributes.
6 . Constmct a Customer Process Matrix, using #3 as the top, and #5 as the side of a matrix.
7. Perform a Customer Process FMEA, focusing on the high impact customer process areas which impact the Special Characteristics. (Do the PFMEA per Appendix F).
8. Determine Special Characteristics from the Customer Process Matrix and PFMEA (e.g., paint fluid flow, gun distance, etc.). 9. Prepare a Control Plan for each affected customer process area. The plan (utilize current DaimlerChrysler, Ford, GM APQP guidelines) might contain. at a minimum all process steps containing Special Characteristics.
10. Monitor and record all Special Characteristics by appropriate means (control charts, checklists, etc.). -
11. Ensure stability of Special Characteristics and continuously improve where possible
completed with an initial niold or niolds, and well in advance of customcr requirements for large volume production. NOTE 3: The PPAP for the lire industry typically is derived from I to 8 hours of tire curing from the approved production process as specified in the organization's control plan.
PPAP is not required for additional molds that are brought on line in the approved production process. All additional molds shall be certified by the organization's intemal certification criteria and documentation.
NOTE 4: For tires, tooling is defined as the tire mold. This definition of tooling applies "tooling" within PPAP.
10
all uses of