Pine Street Business Plan

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Appendix G

Confidentiality Agreement
By reading the following business plan, you must hereby agree to hold all information in confidentiality, including proposed business name and all projections and financial information pertaining to the business. Thank you. Emily Culver and Kimberly Booth

Business Plan
Pine Street Community Acupuncture 915 SE 9th Ave #104 Portland, OR 97214

June 21, 2007

Owners:
Emily Culver, LAc Kimberly Booth, LAc

Table of Contents

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I. Table of Contents II. Executive Summary III. Company Description Missions Statement Company Goals and Objectives Business Philosophy Low Fees/High Volume Simplify Treatments Strengthen Community Acupuncture Industry The Community Acupuncture Model IV. Marketing Plan Market Research Neighborhood Profile Barriers to entering the market Competition Marketing Strategy V. Sales Forecast VI. Operational Plan Production Location Physical Layout Zoning Cost Business Hours Payment Policies Legal Environment Personnel Job descriptions Clinic Inventory Office Inventory Suppliers Start-up Table

3 4 5 5 5 5 5 5 6 7 7 8 8 8 8 9 10 11 12 12 12 12 12 12 12 12 13 14 14 15 15 16 17

Executive Summary Pine Street Community Acupuncture is a community-supported acupuncture clinic opening in SE Portland. The clinic uses a high-volume, low-cost model with the intention of providing accessible and affordable acupuncture. This is similar to how acupuncture is administered in Asia. The proposed clinic space is 1600 square feet, with approximately 1000 square feet as actual treatment space. The clinic is designed to hold about 12 recliners arranged in clusters of 4 chairs each. Patients are scheduled every 15 minutes, and treatments cost $15-35 sliding scale, with a $10 paperwork fee for the first visit. The idea is to make acupuncture affordable so that patients may receive enough treatment to get better and stay better. Presently over 75% of the population is unable to afford regular acupuncture at the standard rate of $65+, so by lowering our fees, the client base increases substantially. This is a sustainable business model

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for natural healthcare that empowers patients, builds community and breaks down class divisions.
Kimberly Booth and Emily Culver are the business owners and acupuncturists and will manage the clinic. They will perform reception duties for each other until the business can afford to hire an employee, by the end of the first year. The goals are to treat 100 patients per week by the end of the first year, 200 patients per week by the end of the second year and 300 per week by the end of the third year. Appointments will be available daily, with same-day and next-day appointments available. The clinic will be open Monday through Saturday. The business will begin as an LLC, and will consider changing to an S-Corp if appropriate.

Emily Culver has been a licensed acupuncturist since 2003. She graduated from the Oregon College of Oriental Medicine in Portland, Oregon. She has maintained a private practice and has worked as an acupuncturist in a busy multi-disciplinary clinic. Kimberly Booth is also an OCOM graduate. Since 1997 she has been practicing acupuncture both in the public health sector and in her private practice. Kimberly is also a supervisor for acupuncture interns. In addition to acupuncture, Kimberly offers Thai yoga and Ayurvedic massage. She maintains an extensive pharmacy of Chinese, Ayurvedic and Western herbs. Through our combined professional experience, we agree that cost is the main prohibitive factor to healthcare of all kinds. Acupuncture is an engaging conversation topic, and people are easily convinced that acupuncture can help them in some way. The main reason for lack of follow-thru is cost. An initial treatment often costs $75 (usually more). Besides this, patients who do begin treatment often discontinue because of the price. Fortunately, acupuncture can be performed in a cost-effective manner and it is our dream and passion to help change the way healthcare is practiced in this country by making acupuncture more accessible to people in our local community.

The future is very promising for community acupuncture. There is a growing community of likeminded acupuncturists who are opening similar clinics across the country. Currently there are over 30 community-supported acupuncture clinics in the U.S. The movement began with Portlands own Working Class Acupuncture who, after 4 years of business, is treating up to 350 patients per week using the community-supported acupuncture model. They have proven the sustainability of the model and have recently helped create a national network and forum for acupuncturists who are interested in opening similar clinics to support, encourage and troubleshoot with one another. The model is proving to be very sustainable for both the community and the practitioners.

III. Company Description


Pine Street Community Acupuncture is a high-volume, low-cost community-supported acupuncture clinic. It is a for-profit business model utilizing an affordable sliding scale. Community acupuncture strives to remove class barriers to healthcare by offering acupuncture at a rate that more

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people can afford. In order to do this and make a decent living, the volume of patients is dramatically increased. Treatments are simplified and performed in a group, or community, setting where many patients may relax and receive treatment in the same space.

Mission Statement: The mission of Pine Street Community Acupuncture is to provide quality
healthcare at affordable rates.
Company Goals and Objectives

The goal of the business is to be a financially successful practice that offers affordable acupuncture with exceptional quality of care. The goal for the clinic is to treat 100 patients by the end of the first year, 200 per week by the end of the second year, and 300 patients per week by the end of the third year.

Business Philosophy
The community acupuncture model has three main principles, each essential to the success of the business: low fees/high volume, simple treatments and community building. Lower Fees/Higher Volume: The effectiveness of acupuncture is proven by its timelessness. It is powerful medicine and has been practiced in Asia for over four thousand years. Research in the United States (as well as thousands of years of tradition in Asia) has shown that acupuncture is most effective when it is done frequently and regularly once a week is usually the minimum required to make progress on any kind of health problem. With the going rate for a one-on-one acupuncture treatment at $65 or more (up to $175), it is no wonder that most patients cannot afford enough acupuncture to see lasting results. It is no question that healthcare is too expensive for most people, and the percentage of people with health insurance is steadily decreasing while premiums are increased yearly. The lower 15% of the population earns less than 15K per household, and most of them qualify for public healthcare. The upper 6% of the population earns over 100K per household and generally can afford excellent health insurance and/or expensive acupuncture treatments. The majority of the population therefore falls into a middle ground that holds approximately 79% of the population. This is the target market for the community acupuncture clinic. The key, of course, is to create a large patient base so that the cycle feeds itself. Fortunately, acupuncture is very inexpensive to administer en masse. The business structure we present strives to offer acupuncture to the masses, with patients scheduled every 10-15 minutes, thus allowing us the lower our fees. Cost for treatment (sliding scale $15-35 per treatment) will be lower than many insurance co pays, and the clinic layout makes it easy for patients to come often without having to wait for an appointment. High-volume is essential to a successful and sustainable lowcost clinic. Simplify Treatments: we practice a simple style of acupuncture that uses mainly distal points on the hands, feet and head to treat problems anywhere on the body. Not only is this style effective, it is perfect for a high-volume clinic. Patients remain fully clothed, lying down in a comfortable recliner. Acupuncturists rely on acute pulse taking to determine the treatment and there is little talking. An average of 10 minutes are spent putting needles in each patient and then they are left to relax as long as needed, usually from 20 minutes to 2 hours. By simplifying treatments, four to six patients are treated each hour. Strengthening Community: Most acupuncturists in the U.S. treat patients on tables in individual rooms. This is not traditional in Asia, where acupuncture occurs in a group setting. In our clinic, recliners are arranged in clusters in a large, quiet and soothing space. Treating patients in a community setting has many benefits: its easy for friends and family members to come in for treatment together; many patients find it comforting; and a collective energetic field becomes established which actually makes individual treatments more effective. Patients are empowered to make their own choices and take responsibility regarding their acupuncture treatments. They decide how long the treatment lasts and they choose where to place themselves on the sliding scale. Having choices strengthens self-esteem. Creating an affordable acupuncture clinic means that more people have the choice to use acupuncture

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for healthcare. The variety of people coming into the clinic is widened and this builds both individual and community self-esteem and health. It is good customer service and ultimately builds the business and strengthens the community by word-of-mouth marketing.

Acupuncture Industry Acupuncture is most definitely a growth industry, although its position is shaky. It is growing on three main fronts: the public health sector, the Western medical front (which includes insurance coverage), and community-supported acupuncture. Public health clinics offer acupuncture because of its effectiveness, most notably in treating addiction. It has also proven highly effective as stress relief in disaster areas, such as I the aftermath of Hurricane Katrina in New Orleans. Acupuncturists Without Borders was organized at that time and focuses on relief work performed by licenses acupuncturist volunteers. Their efforts are spreading worldwide. Medical doctors are recognizing the benefits their patients can receive from using complementary acupuncture as part of their treatment plans. Many people claim that acupuncture has been recommended to them by their doctor, relative or friend. The World Health Organization (WHO) and the National Institute of Health (NIH) have declared acupuncture an effective treatment for over 50 conditions. Major health insurance companies are beginning to cover acupuncture and there is little doubt that acupuncture will soon be recognized by and included in most health insurance plans. However great these strides may be, gaining acceptance by the Western medical world will not strengthen the acupuncture industry in this country. Despite 50 accredited acupuncture schools turning out about 4,000 graduates per year, the number of acupuncturists has remained stagnant for the past 4 years at around 15,000. To provide some comparison, there are around 65,000 chiropractors, 60,000 massage therapists, and 300,000 medical doctors in the U.S. (Scott, 2006). Estimates are that only a third of new acupuncture graduates are in practice after five years. For this reason, the number of practicing acupuncturists remains relatively flat although thousands are graduating every year, not to mention that the general population is steadily increasing. The number of new patients who can pay high rates for one-on-one acupuncture, or who have comprehensive health insurance that covers acupuncture, remains relatively flat as well, so many practitioners decide to charge high prices just to stay in business. On average, acupuncturists with private practices treat around ten patients per week. Their client base comes from the middle-upper class and those with inclusive health insurance. The acupuncture industry, as it has been, is in trouble. The cost of healthcare is rising dramatically and with it health insurance prices. The majority of the population cannot afford to be insured. So although acupuncture is gaining acceptance in the professional medical community, offering it to the masses is what will eliminate any question about acupuncture as a growth industry. Accessible and affordable medicine will be the model that survives and thrives, creating a massive growth industry. The Community Acupuncture Model Community acupuncture in the United States is a history in the making. Although it has always been the norm to receive acupuncture in a group setting in Asia, until recently acupuncture in the U.S. has been a private, expensive and upper class privilege. Working Class Acupuncture was the first large-scale community acupuncture clinic in the states and opened in Portland, Oregon in 2002. The clinic treats around 350 patients per week and grossed over $200K in 2006. Their success has proven that the model is sustainable and

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profitable and they are now inspiring and encouraging other acupuncturists to create similar practices. In 2006, the founders of Working Class Acupuncture created The Community Acupuncture Network (CAN). CAN was created in response to the growing interest in community-supported acupuncture by both struggling and successful acupuncturists. According to the CAN by-laws, the Community Acupuncture Network exists to promote and advance acupuncture in community settings as a sustainable and practical approach to promoting the health of the public. The first CAN meeting took place in October 2006 and drew forty practitioners from twenty-two states. Currently, there are 150 members and the number is steadily growing. Dozens of acupuncturists participate in CANs active on -line forum with discussions on how to start, grow and troubleshoot a successful business using the community model. There are currently over thirty community acupuncture clinics across the country, each one utilizing a sliding scale and receiving positive feedback from their communities.

Marketing Plan
Market Research
The most significant marketing problem we have as a profession is that most people know very little, if anything, about acupuncture. The single biggest reason a new patient comes to acupuncture is because they know someone whom it helped. Acupuncturists help grow each others practices. Because there are so few of us, we are all, always, doing each others market ing. The more people who have direct experience with acupuncture, the better for the industry as a whole. Although many acupuncturists worry about professional competition, the reality is that providing acupuncture to the working class will help the industry as a whole. Practitioners need one another. Community acupuncture has a target population that is almost 250 million strong nationally, with almost half a million residing in Portland alone. We will market our services to the working class. Our patients make up over 75% of the population and includes teachers, bakers, baristas, bike mechanics, carpenters, electricians, hairdressers, bartenders, mothers, athletes, massage therapists, yoga instructors, etc. Almost everybody is our potential patient.

Neighborhood Profile
Portland, OR 97214 Population: Median age: 22,983 36.9 Household size: Household income: Income per cap: 1.87 $35,266 $23,840

Barriers to entering the market


The main barrier to reaching our target market is that most people dont know about acupuncture. This is a virtually untouched population, most of whom never before considered using acupuncture because of the price. Our job is to educate the public about acupuncture, how it may be able to help them and to let them know that it is accessible and available in their neighborhood. Marketing will occur by educational talks, word-of-mouth marketing and open houses where we will offer free acupuncture for the community.

Competition

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Competition consists mainly of other community acupuncture clinics and other low-cost healthcare clinics. Competitive Analysis of Community Acupuncture Clinics in Portland, Oregon

Factor

Location Distance from PSCA Clinic size # of chairs Treatment price Hours of operation

Pine Working Brooklyn Open Street Class Community Hands Community Acupuncture Acupuncture Acupuncture Acupuncture 215 SE 9th 3526 NE 1212 SE 114 N Ave 57th Ave Powell Killingsworth N/A 1600 sf 12 $15-35 sliding scale M,W,F: 3-7 Tues & Thurs: 9-1, 3-7 Sat 10-2 2 4.08 miles 3200 sf 20 $15-35 sliding scale 7days 9-1,3-7 1.59 miles 2700 sf 13 $15-35 sliding scale M-F 9-7 Sat-Sun 9-1 4.57 miles 1350 sf 8 $15-35 sliding scale

# of practitioners Expertise

4 and 10 1-13 years 1 and 7 New grads years years Appearance Open Womb-like, Open floor Long and spacious floor open, low-ceilings plan, skylights, narrow with plan. high ceilings separate In a community room community building with other creative businesses Visibility Excellent; Excellent; Excellent; Excellent; on major bus on major bus line on major bus line on major bus line lines, central location Sales Method Cash, Cash, Cash Cash credit credit Insurance NO NO NO NO billing?

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Advertising

Open house, press releases, neighborhood paper, business cards, website, flyers, word-ofmouth N/A N/A

Word-ofWord-ofmouth, articles, mouth, articles, website, open house, conferences coupons, website, flyers

Open house, articles, flyers, word-ofmouth

# of months or years in business Patients per week

5 years 350

September 2006 100

May 2007 10

*Although these clinics are technically competition, their presence and success helps spread the word about community-supported acupuncture clinics, so are in effect a great asset to the success of our clinic.
Non-community style low-cost clinics: These clinics offer affordable acupuncture, but practice in a one-on-one style as opposed to community-style.

Oregon College of Oriental Medicine 10525 SE Cherry Blossom Dr, Portland (503) 2533443 x550 Pettygrove Acupuncture Clinic 2232 NW Pettygrove, Portland (503) 552-1552 Intern clinic Outside-In - 1132 SW 13th Ave., Portland (503) 223-4121 $10 acupuncture public health clinic
Private Acupuncture Clinics: There are dozens of acupuncture clinics that offer private treatments for $60+, some of which accept insurance. We do not consider these clinics major competition since our target market is different. Additionally, we consider every acupuncture clinic to be of benefit to our success, since visibility will grow the industry.

Marketing Strategy
Promotion Educating potential patients about acupuncture will be the main focus. The people in our target market most likely know very little about acupuncture. It is our job to educate them about how it may benefit them. We will do this by giving free informative talks at libraries, schools, community centers, our clinic and any other appropriate location in the neighborhood. Talks will occur regularly on different topics such as injuries, allergies, cold season relief, menstrual issues, digestive health and more. Increasing patient base is the main goal because once it is large enough, word-of-mouth marketing by satisfied patients will sustain the business. Advertising The clinic location will be advertised by our signage which will consist of a sign on the building, as well as A-boards on the sidewalk to attract foot traffic and traffic on Sandy Blvd. Our business cards will be handed out to all business employers and employees in the neighborhood, and will be available for patients to pass out. We will post flyers on bulletin boards, which will advertise our grand opening that includes free acupuncture all day. Flyers will also advertise informative talks that will occur at the clinic and other locations that seem appropriate. We will also

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print coupons good for a free initial treatment, which will be passed out throughout the community by our patients and ourselves. Press releases and articles in community and neighborhood papers will also be utilized. Additionally, we will have an active website. Start-up Promotional Budget Logo Design Business card design 5,000 business cards Flyers Signage Total

Trade $75 $125 $100 $1000 $1300

On-going Marketing Budget Miscellaneous

$30/month

Printing Services Phoenix Media, Inc 1235 SE Division St, Suite 109 Portland, OR 97202 Ph: 503.977.0330 Fax: 503.977.0110 Email: [email protected] Web: www.phoenixmedia.com Website To Be Determined

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I.

Sales Forecast

Our goal is to be treating one hundred patients per week by the end of the first year, two hundred per week by the end of the second year and three hundred per week by the end of the third year. Our breakeven point is calculated by month 12 expense projections and comes to approximately 80 patients per week.

uly
Units sold 1 visit Follo w-up 5
st

J ug
2

A ep
2 5

S ct
2 0 1 70 1

O ov
3 5 1 85 1

Year 1: 2007-2008 N D J F M ec an eb ar pr
3 0 1 00 1 4 0 2 40 1 0 2 60 1 4 0 2 80 1 4 0 2 20 1 4

A ay
4 0 3 40 1

M une
4 0 3 50 1

Total

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430 2630 12

5 5 5 1

Mass age room Unit price 1st visit 30 Follo w-up 20 Mass age room 400 Reve nue per item 1st visit 750 Follo w-up 1100 Mass age room 400 Total Revenue 2750

9 35 1

$ 30 $ 20 $ 400

$ 30 $ 20 $ 400

$ 30 $ 20 $ 400

$ 30 $ 20 $ 400

$ 30 $ 20 $ 400

$ 30 $ 20 $ 400

$ 30 $ 20 $ 400

$ 30 $ 20 $ 400

$ 30 $ 20 $ 400

$ 30 $ 20 $ 400

$ 30 $ 20 $ 400

$ $ $

$ 750 $ 1900 $ 400 $ 3050

$ 750 $ 2700 $ 400 $ 3850

$ 900 $ 3400 $ 400 $ 4700

$ 1050 $ 3700 $ 400 $ 5150

$ 1200 $ 4000 $ 400 $ 5600

$ 1200 $ 4800 $ 400 $ 6400

$ 1200 $ 5200 $ 400 $ 6800

$ 1200 $ 5600 $ 400 $ 7200

$ 1200 $ 6400 $ 400 $ 8000

$ 1200 $ 6800 $ 400 $ 8400

$ 1200 $ 7000 $ 400 $ 8900

$ $ $

$12900 $52600 $4800

$70,300

Years 2 & 3 1 2 3 4th 1st 2n 3rd 4th d d quarter quarter quarter quarter quarter quarter quarter quarter ar 3
st n rd

Ye

Un its sold 1st visit 0 Fol low-up 90 Ma ssage room Un it price 1st visit 0

15 0 12 50 3

15 0 16 50 3

15 0 19 90 3

15 0 21 90 3

15 0 24 50 3

15 0 28 50 3

15 0 31 90 3

15 0 33 880 3

60 11 12

$3 0

$3 0

$3 0

$3 0

$3 0

$3 0

$3 0

$3

5 5

Fol low-up Ma ssage room 00 0

$2 0 $5 00

$2 0 $5 00

$2 0 $5 00

$2 0 $5 00

$2 0 $5 00

$2 0 $5 00

$2 0 $5 00

$2 $5

Re venue per item 1st $4 $4 $4 $4 $4 $4 $4 $4 visit 500 500 500 500 500 500 500 500 $2 Fol $2 $3 $3 $4 $4 $5 $6 $6 37600 low-up 5800 3000 9000 3800 9800 7000 3000 7800 $6 Ma $1 $1 $1 $1 $1 $1 $1 $1 000 ssage 500 500 500 500 500 500 500 500 room To $3 $3 $4 $4 $5 $6 $6 $7 $2 tal 1,800 9,000 5,000 9,800 5,800 3,000 9,000 3,800 61,600 Revenue

Annualized P & L: Year end


Patients per week Revenue Cost of Goods Sold Operating Expense Profit before taxes Loan Interest Tax (40% estimate)

1
100 $70,300 $0.25 $82,939 ($12,639) $2,755 0 ($15,394)

2
200 $165,600 $0.25 $120,327 $45,273 $2,490 $17,113 $25,670

3
300 $261,600 $0.25 $148,743 $112,857 $2,202 $44,262 $66,393

Net Income (loss)

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VI. Operational Plan


Production
All of our services will be performed on-site at the clinic. The production costs for our services includes needle costs, which will average $0.25 per patient with a 10-20 needle average. We will use only disposable sterile needles for quality control. Patients will be able to make same-day or next-day appointments with ease.

Location
Physical Layout The proposed clinic location is at 215 SE 9 th Ave in Portland, Oregon, in the Pine Street Theatre building. The clinic space is 1600sf with an open and spacious floor plan. The clinic is in an incubator building that houses several creative businesses including a caf and catering company. The building is wheelchair accessible with ADA bathrooms. The building is located between Sandy Blvd, Burnside and MLK, all of which are main thoroughfares. The building is centrally located close to the river and freeway. There is a private parking lot and plenty of free street parking. Zoning The building is zoned commercial Cost Proposed cost is $2150 per month for the first year and includes all utilities except phone and Internet. Business hours Monday, Wednesday, and Friday: 3-7pm Tues, Thurs: 9-1 and 3-7 Sat: 10-2 Payment Policies Pine Street Community Acupuncture is a cash practice. Payment is due at the time of service. We will accept cash, debit and credit. We do not bill insurance but can provide receipts for those deciding to do so on their own. Missed appointments will be charged $15.

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Legal Environment
Malpractice Insurance

Wood Insurance 4835 East Cactus Road, Suite 440 Scottsdale, AZ 85254 Ph: 800.695.0219 Fax: 602.230.8207 www.woodinsurancegroup.com
BOP (Business Operating Policy)

Rates

$45/month
Coverage

$500,000 each claim/$1,000,000 aggregate

State Farm Insurance 4946 N Vancouver Portland, OR 97217 Ph: 503.286.1103 Agent: Ernst Hill
Acupuncture License

Rates Coverage

Emily Culver, LAc

Oregon Board of Medical Examiners 1500 SE 1st Ave, Suite 620 Portland, OR 97201-5826 Ph: 503.229.5770 www.bme.state.or.us
Business Name Registration

License #: AC00754 Rate: $280 every 2 years Renewal Date: 6/30/2008


Kimberly Booth, LAc

License #: AC00345 Rate: $280 every 2 years Renewal Date: 6/30/2008


Rate: $55 Date: June 15, 2007 Renewal Date:

Secretary of State Corporation Division 255 Capitol Street NE, Suite 151 Salem, OR 97310-1327 Ph: 503.986.2200 Fax: 503.378.4381 www.filinginoregon.com
LLC Articles of Incorporation

Secretary of State Corporation Division 255 Capitol Street NE, Suite 151 Salem, OR 97310-1327 Ph: 503.986.2200 Fax: 503.378.4381 www.filinginoregon.com
Business License

Rate: $55 Date of Incorporation

City of Portland, Oregon Bureau of Licenses 111 SW Columbia St, #600 Portland, OR 97201-5840 Ph: 503.823.5157 Fax: 503.823.5189 www.pdxbl.org

Required for all businesses grossing $25,000 and up annually. Rate based on income

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Lawyer

CPA

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Personnel
The clinic will open with two employees, Kimberly Booth and Emily Culver, who will perform all acupuncture and managerial duties. They will also perform reception duties. The goal is to hire a receptionist by the beginning of the second year of business. Job Descriptions Acupuncturist: There will be one acupuncturist scheduled for each shift. They are to arrive 30 minutes before the first patient. Pre-shift duties include: heating water for tea, turning on heat and lights, pulling and reviewing files, checking voicemail, returning calls, folding laundry. The acupuncturist spends about 10 minutes with each patient, checking pulses and needling the patient. Afterwards, the acupuncturist records the treatment in the patients chart. It is the acupuncturists job to keep an eye on the entire treatment room. Patients may wake up at various times and not in any particular order. Make eye contact with patients, and when they are finished with treatment, remove needles and dispose of them in the sharps container. Use cotton balls when necessary. At the end of the shift, restock the treatment room and take inventory. Make note of any item that needs to be ordered and fill out order forms. Post order forms on corkboard in office. Orders are made once a week. Record money received on cash flow form. Lock money in file cabinet. Money is deposited in the bank weekly to begin and more frequently as needed. Receptionist: The receptionist is the first person whom patients see when they enter the clinic. Their main job is to help patients and visitors feel welcome. All receptionists will believe in the concept of Everyday Acupuncture. Duties include answering the phone, checking and taking messages, reminder calls, scheduling patients, collecting money, answering payment and scheduling questions for patients, filing. They will work on a variety of projects based on interest and need, including but not limited to: computer/online research, library organization, retail, newsletter prep, written info/handouts, community outreach, networking, booking informational talks, event organization and more. The Invisible Receptionist: The Invisible Receptionist is a self-serve reception station, which will guide patients through the process of paying for treatment and rescheduling. The Invisible Receptionist will be used when a live person is not available to work reception and the acupuncturist is busy with patients.

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Clinic Inventory Item Description Price/unit Supplier ITM $19.99 Lhasa OMS

1 Sieren face Red Sierens needles DBC 38G Spring-10 15mm 1,000/box Ear/hand DBC 38G Spring-10 30mm 1,000/box DBC 36G Spring-10 40mm 1,000/box DBC 24G Spring-10 30mm 1,000/box DBC 34G Spring-10 50mm 1,000/box DBC 32G Spring-10 30mm 1,000/box

$19.99 $19.99 $19.99 $19.99 $19.99

Lhasa OMS Lhasa OMS Lhasa OMS Lhasa OMS Lhasa OMS

Ear seeds Press tacks Sharps containers Cotton Balls Hand Sanitizer

$14.00 $19.00

ITM ITM Heliomed Heliomed Heliomed

Office Inventory Item Files Ink Cartridge White copy paper Colored paper Pens Pencils Markers Stamps Description 100 color files Tricolor store brand 92 brightness Various Ballpoint retractable Retractable bic Sharpy fine tip $0.41 each Price/unit $13.59ea $21.99ea $40/10 reams $8/500 sheets $8.50/dozen $5.19/dozen $7.59/dozen $4.10/10 Supplier Office depot Office depot Office depot Office depot Office depot Office depot Office depot USPS

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Envelopes Labels Paper towels Tea filters Tea Dish soap Laundry detergent Sponges Light bulbs Hand soap Tampons Pads Diapers

Security business Printer compatible

$11.99/500 $20.00 $2.99/4

Office depot Office depot Trader Joes

powder

$1.99 $4.99 $0.89 $1.99 $4.99/12 $4.99

Trader Joes Trader Joes Trader Joes Trader Joes Trader Joes Trader Joes

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Suppliers

Supplier
Lhasa OMS

Address

Phone/Fax

Website
www.lhasaoms.com

Institute of Traditional Medicine (ITM) Mayway

230 Libbey Ph: (781) Parkway 340.1071 Weymouth, (800) MA 02189 722.8775 Fax: (781) 335.5779 2017 SE Ph: (503) Hawthorne Blvd 233.4907 Portland, OR (800) 97214 544.7504 Fax: (503) 233.1017 1338 Ph: (510) Mandela Parkway 208.3113 Oakland, CA Fax: (510) 94607 208.3069

www.itm.com

www.mayway.com

Banyan Botanicals Peoples Herbs NewMark Health Concerns Golden Flower Helio Metagenics

www.banyanbotanicals.com www.peoplesherbs.com www.new-chapter.com www.healthconcerns.com www.gfcherbs.com www.heliomed.com www.metagenics.com

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Start-up Table
Legal Fees Accounting Fees Build out Needles & acu supplies Promo start-up (biz cards & flyers) Recliners, blankets, rugs, etc Signage Deposit Start-up Total Tax Rate Long-term loan Lowest cash available in year 1 Lowest cash years 2 &3 Lowest cash available Pain in capital Starting cash $600 $500 $2500 $200 $300 $1500 $1000 $2459.78 $9,000 40% $40,000 $9,646 11,845 $9,646 Rate: 8.25% 120 months

$40,000 $31,000

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